Department Overview: 
The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology.

Team Purpose: 
We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career.

Role Purpose: 

We're looking for a site reliability engineer at the intersection of software development and systems engineering. In this role, your focus will be delivering the reliability, performance, and uptime our clients depend on, whilst continuously improving how our systems operate.

Day-to-day, you'll tackle complex infrastructure challenges through a combination of thoughtful engineering and considered automation. Rather than fighting fires, you'll work to prevent them. You'll analyse system capacity and performance, identify bottlenecks, and build solutions that scale across our department, not just one team.

You will collaborate closely with the DevOps team, but focusing primarily on reliability engineering, operational excellence, and production readiness across the broader engineering org.

Key Responsibilities:  

Shape SRE; Define how we think about reliability, observability, and operational excellence. Drive the adoption of SRE principles across the organization while building the systems and processes that make those principles measurable – think SLIs, SLOs and error budgets.

Scale Through Automation; Champion architectural improvements that enhance both system reliability and deployment velocity. Provide consultation on system architecture, building reusable platforms and frameworks, planning capacity needs, and conducting production readiness reviews to ensure services launch and operate successfully.

Drive Technical Excellence; Engage in and improve the lifecycle of microservices, from inception through deployment, operation, observability, and continuous refinement.

Lead Through Influence; Partner with engineering and product leadership to embed reliability into our product development lifecycle. Conduct blameless postmortems and drive systemic improvements in incident management. Mentor engineers across the organisation on SRE practices, helping teams take ownership of their service reliability.

While this role begins as an IC position, it will play a key part in shaping the future of SRE at Copper

Skills and Experience: 

Essential  

• Experience in designing, analysing, and troubleshooting distributed systems or micro-services architectures.
• Established expertise in observability and incident management.
• Proven experience in driving organizational Change
• Excellent communication skills, with a systematic problem-solving approach.

Desirable  

• Experience working with production workloads in AWS
• Experience working in financial services or similarly regulated environments
• Interest in blockchain based technologies and/or ‘decentralised’ finance
• Master's degree in Computer Science or Engineering.

Why Copper?  

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward.

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place.

The interview process at Copper  

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.
4. Cultural Interview A Conversation that explores our motivations, values and Communication style, helping us understand how you collaborate and align with our team culture 

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Benefits 

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key remote benefits are highlighted below: 

• 35 Days paid time off per annum, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Private Health Insurance
  
  

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. 

Department overview: 

The Programme Management Office oversees the planning, execution, and delivery of strategic programmes across the organisation, ensuring alignment with business goals and effective governance. They manage stakeholder relationships, monitor risks and budgets, and drive consistent reporting and continuous improvement. The team includes a Head of Programme Management, Programme / Project Managers, and PMO Analysts, all working together to ensure successful outcomes and support for every team in Copper through structured coordination and leadership.

The Business Analyst ensures all projects and programmes are aligned with organisational strategy, delivering measurable value and driving long-term success. We empower the firm through strategic project leadership, governance, and best practices that enable consistent, high-quality delivery across the organisation and support every team in Copper with the tools, guidance, and insights needed to deliver successful outcomes and exceed stakeholder expectations. 

Role Purpose: 

Your purpose at Copper will be to play a pivotal role in bridging the gap between business needs and technology solutions within the financial services sector. This role is responsible for analysing complex business processes, identifying opportunities for improvement, and translating regulatory, operational, and strategic requirements into actionable insights and system specifications. By collaborating with stakeholders across compliance, risk, operations, and IT, the Business Analyst ensures that solutions are aligned with industry regulations, customer expectations, and organisational goals.

Key Responsibilities:  

• Act as a liaison between business teams and IT teams.
• Conduct gap analyses and impact assessments.
• Gather and document business and functional requirements (BRDs, FRDs).
• Develop and maintain traceability matrices and process flows.
• Support system testing and coordinate UAT with business users.
• Collaborate with global and regional teams to deliver jurisdiction specific regulatory solutions.
• Provide regular updates to stakeholders and manage project documentation.
• Ensure compliance with internal project lifecycle and governance standards.
• Escalate risks and issues as needed.

Skills and Experience: 

Essential  

• Extensive experience in business analysis within IT and regulatory environments supporting organisational change initiatives or transformation programs.
• Well-grounded in financial services and adept at navigating the evolving landscape of crypto assets.
• Hands-on experience with MS Office tools, Atlassian tools and creating BPMN process flows.
• Excellent communication and stakeholder management skills.
• Ability to work in cross-functional and geographically distributed teams.
• Proven ability to perform effectively in a fast-paced, high-growth, rapidly changing environment.
• Analytical, good problem-solver, and strong critical thinking skills.
• A self-starter, who works well independently, must be exceptionally organised, and can accomplish tasks effectively with attention to detail.

Why Copper?  

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.

Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward.

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place.

The interview process at Copper  

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Benefits 

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment.

Some of our key UK benefits are highlighted below: 

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded
• Life Insurance
• Enhanced Pension Contributions - Includes an enhanced employer matching contribution
• 24/7 Employee Assistance Programme (EAP)

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. 

Department Overview 

Technology Operations is responsible for the management and technical support of our corporate and product platforms and infrastructure. We play a critical role guiding and supporting the engineering functions to deliver critical strategic technology initiatives, programs, and large projects across the division. We provide major incident management and empower the business and engineering functions with the data and insights they need to make critical infrastructure decisions.  

Team Purpose 

Infrastructure Engineers in the Level 2 Support Team bridge the gap between first line support team and the other engineering and management teams. Managing the platforms they cover, providing an escalation point for support and improving the services provided for our end users. 

Role Purpose 

As an Infrastructure Engineer, you will support the day-to-day operations of our IT infrastructure, focusing on primarily on Apple estate management, cloud support, and systems integrations. The role will be part of the Level 2 Support Team, helping resolve more complex issues escalated from the Service Desk. Infrastructure engineer will contribute to automation efforts and have opportunities to grow your technical capabilities. 

Core Responsibilities 

• Assist in managing macOS devices using JAMF Pro and JAMF Connect. 
• Support macOS patching and Apple Business Manager tasks.
• Help maintain cloud environments (AWS/Azure) under guidance. 
• Contribute to scripting and automation (Python, Bash).
• Help manage platforms and their integrations (e.g., Slack, Teams, Atlassian).
• Provide Tier 2 support to the Service Desk.
• Participate in incident response and root cause analysis. 
• Troubleshoot and resolve complex end user issues.
• Entra IDP management and troubleshooting
• Document processes and configurations clearly.

Essential Skills and Experience 

• Basic experience with JAMF Pro and macOS device management.
• Familiarity with Apple Business Manager and macOS patching workflows.
• Exposure to cloud platforms (AWS or Azure) and basic services.
• Introductory knowledge of scripting languages (Python, Bash).
• Understanding of networking fundamentals (IP, DNS, VPN).
• Experience with ticketing systems and basic ITIL practices.
• Awareness of endpoint security and compliance principles.
• Problem Solving: Proactively identifies issues and proposes effective solutions. 
• Mentorship: Support junior engineers through coaching and knowledge sharing.
• Cross-Team Collaboration: Work effectively with DevOps, Engineering, and Service Delivery teams.
• Project Participation: Work on infrastructure projects with minimal supervision.
• Adaptability: Comfortable prioritising workloads and communicating well.

Desirable Skills and Experience 

• At least 2 years experience working in within an IT department.
• JAMF 100/200 desirable 

Why Copper?   

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. 

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. 

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. 

Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.  

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward. 

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place. 

The interview process at Copper   

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: 

1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. 

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. 

Benefits  

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below:  

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded
• Life Insurance
• Enhanced Pension Contributions - Includes an enhanced employer matching contribution
• 24/7 Employee Assistance Programme (EAP) 

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. 

Department Purpose: 

The Compliance team is a collaborative and high energy group of smart, driven and intellectually curious professionals. We take our work but not ourselves incredibly seriously, tackling novel issues and supporting the business with focus, precision, and relentless good humour.

We know and support each other deeply as professionals and humans. We proudly hold a range of passports and qualifications and speak many languages between us - diversity on all levels is deeply valued.

Role Purpose: 

The Head of Intelligence and Investigations is a Copper Group wide role with responsibility for several key preventative, detective and corrective control areas.

The role holder will manage second-line financial crime investigations. Lead the transaction monitoring (TM) strategy, build and maintain the TM framework, enhance detection models and oversee control efficiency.

In addition to transaction monitoring responsible of anti-bribery & corruption (ABC) policies and procedures including in relation to gifts and entertainment (G&E) approvals across the Group.

Oversee internal fraud management which is a combination of preventive, detective and corrective controls spanning a number of first- and second-line functions. This includes responsibility for the internal whistleblowing process and investigation of whistleblowing complaints.

In this role, you will work closely with the Chief Legal and Compliance Officer and the various approved officers of the regulated entities. You will lead investigations into suspected wrongdoing by clients, including investigations required by regulators and supervisory bodies. Where applicable the role holder will work with the Head of HR on internal investigation procedures.

The role holder will provide support to the implementation of the broader financial crime controls and contribute to the enhancement of other key compliance functions as needed.

Key Responsibilities:  

• Lead the Compliance operations team (internal and external), providing strategic oversight and technical expertise on AML risk detection and mitigation.
• Lead the anti-bribery and corruption frameworks. Also, oversee the fraud control frameworks. Work with key stakeholders across the Copper group. Implement and test effective processes that can prevent, detect, and correct issues.
• Manage the whistleblowing hot-line and the triage of reports, escalating to the assessment panel (Chief Legal and Compliance Officer and Chief Human Resources Officer).
• Oversee 2LOD (FIU and complex investigations), ensuring an effective end-to-end transaction monitoring process with seamless escalation and resolution of financial crime risks.
• Act as the Group nominated officer and escalation point for internal Suspicious Activity Reports (SARs) and Suspicion Transaction Reports (STRs)
• Design and maintain the frameworks for transaction monitoring and travel rule compliance. Continuously improve these frameworks with annual tuning and assessments. Focus on aspects above and below the line. Make sure the approach is risk-based and scalable.
• Collaborate closely with the Chief Legal and Compliance Officer and regional MLROs on internal audits, external regulatory reviews and global license application processes.
• Work closely with the Product and Engineering teams. Develop, refine, and optimize all intelligence and investigative systems to suit new product and regulatory initiatives. Make sure these systems are effective and calibrated. They should also be scalable and aligned with emerging risks and business growth.
• Leverage data analytics and emerging technologies to enhance detection capabilities and improve efficiency.
• Ensure compliance with global AML regulations by aligning all applicable intelligence and Investigative policies and processes with industry best practices.
• Provide subject matter expertise on AML risks from an intelligence and investigative perspective to internal stakeholders, supporting risk assessments, audits and regulatory engagements.
• Monitor regulatory developments and industry trends to ensure initiative-taking compliance with evolving AML expectations.
• Lead and develop a high-performing team, fostering a culture of continuous improvement, accountability, and innovation.
• Oversee reporting of key performance & risk (KPI & KRI) metrics, ensuring senior management are presented with precision and usable data.
• Liaise with external vendors and technology providers while maintaining strong relationships with existing partners

Skills and Experience: 

Essential  

• Extensive knowledge of regulatory frameworks with expertise in transaction monitoring of both fiat and digital assets.
• Experience of configuring transaction monitoring rule engine requirements in line with Group risk interest statements.
• Direct experience in conducting investigations across a range of risk and criminal typologies.
• Proficient knowledge of intelligence management. You will also need to understand how to create opportunities for 'target hardening.' This can be done through initiative-taking activities and by learning from organizational and operational experiences.
• Knowledge of industry travel rule compliance requirements and solutions.
• Experience with digital assets is essential.
• Proven experience in the provision of compliance investigations and/or intelligence management for blockchain-based assets and associated tooling. Additional experience in traditional banking, finance or similar business is an advantage.
• You should be able to understand legal and regulatory issues. You will advise the Chief Legal and Compliance Officer and business stakeholders on these issues. You must also evaluate complex financing transactions with a view to advising on information barriers, suitability, and cross-border risks.
• Commercial awareness with the ability to make decisions that identify and consider risks specific to a growing business.
• Ability to make, support and defend difficult and complex regulatory and/or compliance decisions in a dynamic environment.
• A minimum of 8 years of experience gained from applicable financial services company. Must be capable to work proficiently within a fast-growth technology environment.
• Experience of working with technology solutions and compliance tools to deliver regulatory oversight, reporting and outcome.
• Calm professional attitude and a team player.

Desirable  

• Experience with custody, collateral management, derivatives and lending would be helpful

Why Copper?  

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.

Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward.

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place. 

The interview process at Copper  

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Salary

Below, we’ve outlined the base salary range for this position. Actual compensation may vary based on factors including experience and performance. The range listed is just one part of Copper’s total compensation package.

Base Salary Range – $180,000- $210,000

Benefits 

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below: 

1. Paid Time Off – 25 days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
2. Comprehensive health cover - medical, optical and dental benefits.
3. Life Insurance
4. Commuter Benefit Programme

If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.