OVERVIEW

CR’s Design System team builds the core components, patterns, and infrastructure that enable better product experience for our members.  

We are seeking a Product Design Manager to own the design, evolution, and day-to-day advancement of our design system. Reporting to the Director, Product Design, this hands-on leader is responsible for designing scalable, high-quality components and patterns while establishing the processes that enable product teams to contribute while maintaining consistency, quality, and coherence. While the primary focus is owning and advancing our design system, this role will also contribute directly to product design initiatives as needed, partnering with cross-functional teams to ensure system integrity, consistency, and thoughtful user experience execution.

If you are a design leader who enjoys shaping the underlying architecture of great digital products while staying close to the work itself. We are looking forward to reviewing your application and portfolio.

This is a remote position. This role is not eligible for sponsorship or relocation assistance.

This role is accountable for driving the quality, consistency, and scalability of the system while enabling teams to effectively adopt and contribute to it. It sits at the intersection of craft, systems thinking, execution, and enablement. In this position, you will:

• Design and deliver high-quality, reusable components, patterns, and interaction models that are scalable, accessible, and aligned with engineering constraints.
• Define and evolve contribution guidelines and workflows to establish and manage a federated contribution model that enables teams to effectively contribute and scale the design system.
• Set and uphold contribution standards and quality expectations for the design system, including reviewing and approving contributions from product teams.
• Contribute to system architecture decisions in partnership with engineering.
• Own prioritization decisions for the design system backlog and roadmap based on product needs, system gaps, and adoption goals.
• Partner with project management to support intake, planning, and delivery of design system work.
• Partner closely with Product, Engineering, and Design to ensure system alignment with product needs, including alignment between design assets and coded components and informing component architecture, tokens, and implementation patterns.
• Track adoption and identify gaps in system usage and coverage across product teams.
• Contribute to product design initiatives as needed, applying and extending system components in real-world contexts.
• Balance system integrity with pragmatic product delivery needs.

ABOUT YOU

You’ll Be Highly Rated If:

• You have 5–8+ years of experience in product design, including hands-on experience building, launching and maintaining a design system.
• Your portfolio demonstrates systems thinking and component-based design.
• You’ve worked in lean or early-stage design system environments.
• Your experience includes contributing to or establishing a federated or contribution-based system model.
• You have a solid understanding of scalable design patterns, modular frameworks, and accessibility standards.
• You can strike a balance between strategic system evolution and tactical product needs.

You'll Be One of Our Top Picks If:

• You have collaborated with engineering teams and have a familiarity with front-end implementation constraints.
• You enjoy strong communication skills and are comfortable working in cross-functional environments.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $155K- $175K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.  We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

OVERVIEW

Our Audience Development team operationalizes Consumer Reports’ mission to create a safer, fairer, and more transparent marketplace, ensuring our trusted, independent guidance is highly visible wherever people make decisions—across traditional search, answer engines, newsletters, CR’s app, alerts, and social and emerging platforms. In a time of information overload, misinformation, and peak distrust, this is more important than ever. 

We’re looking for an experienced data detective, diplomat, and leader—the Associate Director, Audience Development will help drive audience strategy,  activating and nurturing discoverability, engagement, and conversion across onsite and offsite channels, organic and paid, working collaboratively, cross-functionally, or independently, as needed.  Reporting to CR’s Executive Managing Editor, you will act as the primary liaison for audience priorities and strategic alignment across CR divisions, spanning product management, marketing, and editorial, among others.

This hybrid position with in-office collaboration (Yonkers and/or NYC) just once per month provides excellent flexibility.  This position is not eligible for sponsorship or relocation assistance.

How You'll Make An Impact

As Associate Director, Audience Development you will create and continually optimize organizational standards that will help CR’s digital presence evolve in parallel with consumer needs and the technical marketplace, helping humans, agents, and everything in between find and rely on our insights at critical conversion and connection moments. 

• Drive  CR’s audience strategy, evolving the integration of our discoverability strategy across all channels and platforms and in collaboration with all relevant divisions,
• Oversee  the Audience Development team, establishing technical, digital, and editorial best practices for excellence in both search results, answer engines, and nascent technologies
• Develop and maintain growth and optimization strategies across owned and distributed surfaces (web, app, Apple News, YouTube, Reddit, TikTok, Newsletters, etc.) in close collaboration with cross-functional teams, namely Marketing and Content
• Advise the Executive Managing Editor on defining and evolving audience KPI frameworks and roadmaps to measure short-term and long-term success
• Translate data into action: Help inform product roadmaps and editorial planning with specific and directional insights
• Establish cross-functional partnerships with Content, Product, Marketing, Analytics, Testing, Leadership, and other relevant teams to align on and elevate distribution, engagement, and optimization
• Advocate for brand visibility in AI ecosystems, ensuring attribution and authority signaling across generative engines
• Build, manage, and mentor an evolving audience team, comprising both full-time staff and project-based freelancers

ABOUT YOU

You’ll Be Highly Rated If:

• You have the experience: 10 years in audience strategy and insights, content strategy, growth strategy for a digital publisher, tech nonprofit, or mission-driven brand.
• You’ve managed teams in highly matrixed environments: 6+ years managing and mentoring teams,  as well as cross-functional initiatives.
• You have experience in a non-profit environment. 
• You are proficient with multiple search analytics tools and platforms.
• You have proven success leading or partnering on newsletter programs and platform packaging strategies.
• You have excellent communication skills, bridging editorial with digital, marketing and analytical teams around shared audience goals.
• You've led nascent AI optimization across digital and editorial teams in publishing environments.
• You have proven change management experience with cross-functional teams around audience development KPIs.

You'll Be One of Our Top Picks If:

• You have experience in a nonprofit environment.
• You have experience with a commerce or shopping site.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $160K-$180K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.  We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

OVERVIEW

Our Audience Development team operationalizes Consumer Reports’ mission to create a safe, fairer, and more transparent marketplace by ensuring our trusted, independent guidance is visible wherever people make decisions—across search, AI-generated answers, and emerging platforms. In a time of information overload, this is more important than ever.

The Audience Development Strategist will help grow CR’s audience and membership base through search engine optimization as well as generative engine optimization, coordinating and aligning those efforts as they develop along the burgeoning AI frontier, with an emphasized and outsized lean into GEO. 

Reporting to the Associate Director, Audience Development, the Strategist will create a search-first culture, and influence stakeholders with a collaborative spirit to leverage search as a powerful driver of business goals, including membership revenue.

This hybrid position with in-office collaboration (Yonkers and/or Yonkers) just once per month provides excellent flexibility.  This position is not eligible for relocation assistance or sponsorship.

How You'll Make An Impact

Working in tandem with the Associate Director and SEO Specialist, you will help CR’s digital presence evolve in parallel with consumer’s changing needs.  Areas of focus will include:

• Lead and drive the day-to-day audience development program, roadmap, and growth.
• Keep current on  SEO/GEO trends, best practices, and search news.
• Lead the procurement and briefing process for external partners; prioritize findings with internal stakeholders.
• Evaluate, select, and onboard new technical search tools.
• Utilize technical tools to analyze and identify technical SEO/GEO/AI search site issues.
• Manage search projects from start to finish.
• Work with external partners to establish and maintain a review process for schema and other technical search factors.
• Perform periodic analysis of core web content.
• Partner  with the Acquisition team  to ensure aligned search marketing and conversion efforts.
• Develop and execute  training sessions that promote org-wide implementation
• Facilitate  budgeting, forecasting and re-forecasting, and vendor invoicing.

ABOUT YOU

You’ll Be Highly Rated If:

• You have the experience--7+ years experience in audience development, content strategy, or audience insights roles
• You have optimized high-volume, consumer-facing platforms for both traditional search engines and/or AI-driven answer engines.
• You’ve developed audience strategies focused on un/structured data, entity authority, semantic and agentic search, and citation visibility—and doing so for paywalled, subscription-based, membership-driven sites and content.
• You know the tools of the trade, i.e. Google Analytics, Adobe Analytics and bring a proficient understanding of zero-click behavior, AI-driven traffic shifts, and answer inclusion metrics.
• You have deep, demonstrable experience with major SEO platforms (SEMRush, Conductor, Google Search Console, Screaming Frog, Lumar).
• You have hands-on experience onboarding and implementing GEO monitoring and AI visibility tools with measurable results.
• You can lead the development and execution of prompt testing, citation audits, and AI visibility assessments across major platforms.

You'll Be One of Our Top Picks If:

• You are entrepreneurial, digitally savvy, creative and experimental. 
• You have the passion for SEO, GEO, AEO—and the growing list of acronyms across this space
• You have the ability to guide and influence teams (internal and external) to work on projects from inception to completion while meeting deadlines
• You have a strong quantitative orientation and ability to mine data to drive strategy and tactics and can translate these into pitch-oriented presentations.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $137K-$142K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.  We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Salary ranges

• NY/California: $137K-$142K annually
• DMV/Massachusetts: $132K-$137K annually
• Colchester, CT and additional approved CR locations: $128K-$140K annually

Senior Quality Assurance Engineer wanted by publishing company in Yonkers, NY.

Salary: $145,000 per year.

Apply online at https://job-boards.greenhouse.io/consumerreports

OVERVIEW

We’re hiring a Senior Full-Stack Engineer to turn our AI and machine learning capabilities into real products used by millions of consumers and internal teams.

This is a product engineering role,not model training. You’ll focus on delivering AI through scalable, intuitive applications.

You’ll report to the Associate Director, AI/ML & Data Science and work closely with AI/ML engineers and data scientists to bring models, APIs, and data pipelines into production-ready experiences.

You’ll own the full stack, from frontend to backend to cloud—ensuring performance, reliability, and usability at every layer. You’ll also partner with product and design to create AI experiences that are clear, trustworthy, and impactful.

If you enjoy turning complex technology into products people actually use, this is your role.

This is a hybrid position; it is not eligible for sponsorship or relocation assistance.

How You'll Make An Impact

You’ll help power a multi-year AI strategy focused on consumer value, employee tools, and responsible AI.

In this role, you will:

• Build full-stack applications, data APIs, and AI-powered dashboards
• Develop backend services (Python: FastAPI/Django, Node.js)
• Integrate with Databricks and AWS SageMaker
• Create responsive frontends (React, Next.js, TailwindCSS)
• Deploy cloud-native apps (AWS, GCP, or Azure)
• Connect RAG pipelines, vector databases, and model endpoints
• Implement authentication, data access, and API management
• Build CI/CD pipelines, testing, and performance optimization
• Collaborate with product and design on AI-driven experiences

ABOUT YOU

You’ll Be Highly Rated If:

• You have the experience. 5+ years building production full-stack applications with Python, JavaScript, and SQL/NoSQL systems.
• You've earned the degree. Bachelor's in Computer Science, Engineering, or a related field.
• You've integrated software with AI/ML services, data APIs, or model endpoints — as a consumer of those services.
• You've deployed on AWS, GCP, or Azure, ideally with Databricks or SageMaker.

You'll Be One of Our Top Picks If:

• You love turning complex AI models into products people actually use.
• You move fluently across frontend, backend, and cloud.
• You're as comfortable debating UX as you are optimizing a data pipeline.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $100K-$140K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.  We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.

Salary ranges

• NY/California: $120K-$140K annually
• DMV/Massachusetts: $115K-$135K annually
• Colchester, CT and additional approved CR locations: $100K-$120K annually

OVERVIEW

CR’s Internal Communications team leads the strategy that informs, engages, and inspires employees, fosters brand ambassadorship, and moves CR forward.  We are seeking a strategic and execution-oriented Internal Communications Program Manager to manage a comprehensive internal communications strategy at a pivotal moment in CR’s 90-year history. 

The Internal Communications Program Manager will lead the planning and delivery of enterprise communications across multiple channels, ensuring clear, consistent messaging aligned to CR’s strategy and priorities. Reporting to the Senior Director, Communications, the ideal candidate brings a deep understanding of internal communications and change management as CR evolves. 

Success in this role depends on strong collaboration in a highly matrixed organization, with a clear understanding of when to lead, when to advise, and how to partner effectively with senior leaders and cross-functional teams. 

This is a hybrid position. The successful candidate must reside within 75-miles of our Yonkers headquarters. You must also plan to be in the office at least 25 percent of the time to manage communications activities.  This position is not eligible for sponsorship or relocation assistance. 

How You'll Make An Impact

CR is an independent, member-funded, nonprofit organization, Consumer Reports is a trusted partner to millions. You will develop efforts that inform, engage, and inspire our employees and foster brand ambassadorship to move CR forward at a dynamic time.   

In this role you will:

• Develop and execute a comprehensive internal communications strategy.
•  Collaborate with leaders as both a thought partner and strategic doer to deliver enterprise communications (Town Halls, meetings, organizational announcements, change communications, etc.), balancing when to act urgently and when to act deliberatively.
• Coordinate communications in partnership with cross-functional teams (e.g., People & Culture, IT, Facilities) to ensure clarity and streamline delivery, taking ownership where appropriate and offering timely, actionable advice that facilitates independent execution.
• Design and implement human-centered, multi-channel communication experiences and campaigns to ensure hybrid workforce is motivated and aligned.
• Measure and analyze engagement data and employee feedback to assess effectiveness and continuously improve communications approach.
• Complete training and professional development requirements in a timely manner.

ABOUT YOU

You’ll Be Highly Rated If:

• You have the degree. Bachelor’s degree in communications, journalism, or related field is required.
• You have the experience. A minimum of five to seven years of internal communications experience, with demonstrated success driving employee engagement and supporting organizational change is required. 
• You know the tools of the trade. You have a strong understanding of internal communications best practices, digital platforms, and engagement tools, e.g, LumApps, Contact Monkey, Slack, Slido, and others
• You are comfortable providing strategic communications counsel to cross-functional partners and engaging with senior management.
• You are a team player who collaborates well with others in a highly matrixed organization.
• You act promptly and decisively to time sensitive communications matters.
• You are a strong communicator with exceptional written, verbal, interpersonal, and project management skills and the ability to persuade and influence others
• You have an analytical mindset and experience using data and feedback to inform strategy.

You'll Be One of Our Top Picks If:

• You more than communicate change. You shape it, influence it and help others successfully navigate and adopt it.
• You are intellectually curious and demonstrate a commitment to continuous learning and actively seeking feedback.
• You understand your audience, designing communications that resonate with employees and foster connection in a hybrid environment.
• You keep commitments and act with integrity. 
• You accept responsibility. You demonstrate humility and authenticity, taking ownership when things go wrong without passing blame.
• You promote collaboration and inclusion. 

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation.The target salary range for this position is $120K-$130K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidate’s particular combination of knowledge, skills, competencies, and experience.  We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC.