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At Coinme, we’re redefining access to financial services in a digital world. By combining the cutting-edge power of blockchain technology with everyday simplicity, we make digital currencies accessible and usable for all.
As the world's largest network of cryptocurrency kiosks with over 40,000 locations nationwide, we're breaking down barriers to crypto adoption through our seamless mobile app, secure digital wallet, and DeFi integrations. Beyond our consumer offerings, we're also the infrastructure powering the crypto revolution for businesses.
Through our enterprise Crypto-as-a-Service (CaaS) platform, we enable businesses to launch crypto capabilities in weeks, not months. Our modular, API-first infrastructure provides everything from KYC and payment processing to liquidity and custody solutions—all fully licensed and compliant.
We’re big enough to lead the charge in decentralized finance but small enough that your ideas will make waves. Every role at Coinme contributes to building a financial future where everyone has the tools to thrive. At Coinme, your growth fuels our mission. Together, we RISE.
Own the strategy, systems, and training that turn AI-assisted development from an experiment into Coinme's engineering superpower. You will be the central force multiplier for our 35+ engineer organization—building the skills, workflows, and shared infrastructure that enable every team to ship faster and better with Claude Code. This is not a support role. You will directly shape how Coinme engineers build software every day.
Check out our AI Usage Guidelines to understand how we approach AI tools during the hiring process.
Ready to apply?
Apply to Coinme
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At Coinme, we’re redefining access to financial services in a digital world. By combining the cutting-edge power of blockchain technology with everyday simplicity, we make digital currencies accessible and usable for all.
As the world's largest network of cryptocurrency kiosks with over 40,000 locations nationwide, we're breaking down barriers to crypto adoption through our seamless mobile app, secure digital wallet, and DeFi integrations. Beyond our consumer offerings, we're also the infrastructure powering the crypto revolution for businesses.
Through our enterprise Crypto-as-a-Service (CaaS) platform, we enable businesses to launch crypto capabilities in weeks, not months. Our modular, API-first infrastructure provides everything from KYC and payment processing to liquidity and custody solutions—all fully licensed and compliant.
We’re big enough to lead the charge in decentralized finance but small enough that your ideas will make waves. Every role at Coinme contributes to building a financial future where everyone has the tools to thrive. At Coinme, your growth fuels our mission. Together, we RISE.
LIVE PHONE SUPPORT CUSTOMER SUPPORT ASSOCIATE – Contract Position
Reports to: Jr. CS Manager
Position Description:
As a Contract Customer Support Associate, you will be focused on delivering exceptional real-time customer support exclusively via phone. You will handle high-volume inbound calls, resolve cryptocurrency transaction issues, and build strong customer relationships through direct voice interactions. The ideal candidate needs to understand the principles of customer service excellence and deliver the Coinme promise of great customer care in every phone conversation.
Objectives:
Required Knowledge, Skills, and Abilities:
These are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job.
Experience Requirement
Basic Requirements
Preferred Requirements
Performance Metrics
Location
Fully Remote in Latin America (Excluding: Venezuela, Cuba). This position does not require travel.
Terms
Check out our AI Usage Guidelines to understand how we approach AI tools during the hiring process.
Ready to apply?
Apply to Coinme
Share this job
At Coinme, we’re redefining access to financial services in a digital world. By combining the cutting-edge power of blockchain technology with everyday simplicity, we make digital currencies accessible and usable for all.
As the world's largest network of cryptocurrency kiosks with over 40,000 locations nationwide, we're breaking down barriers to crypto adoption through our seamless mobile app, secure digital wallet, and DeFi integrations. Beyond our consumer offerings, we're also the infrastructure powering the crypto revolution for businesses.
Through our enterprise Crypto-as-a-Service (CaaS) platform, we enable businesses to launch crypto capabilities in weeks, not months. Our modular, API-first infrastructure provides everything from KYC and payment processing to liquidity and custody solutions—all fully licensed and compliant.
We’re big enough to lead the charge in decentralized finance but small enough that your ideas will make waves. Every role at Coinme contributes to building a financial future where everyone has the tools to thrive. At Coinme, your growth fuels our mission. Together, we RISE.
Senior Software Engineer, Custody
Build the on-chain transaction infrastructure that powers Coinme's crypto payment rails- including the fulfillment pipeline, wallet orchestration, and settlement systems that move real money across chains at scale. You will accomplish this by working alongside your engineering team to build software and integrations for accepting, disseminating, and liquidating funds needed to fulfill customer transactions, including capabilities to custody, send and receive crypto funds.
What You’ll Be Working On (Your Impact):
What We’re Looking For:
Not Required, But Nice to Have:
Check out our AI Usage Guidelines to understand how we approach AI tools during the hiring process.
Ready to apply?
Apply to Coinme
Share this job
At Coinme, we’re redefining access to financial services in a digital world. By combining the cutting-edge power of blockchain technology with everyday simplicity, we make digital currencies accessible and usable for all.
As the world's largest network of cryptocurrency kiosks with over 40,000 locations nationwide, we're breaking down barriers to crypto adoption through our seamless mobile app, secure digital wallet, and DeFi integrations. Beyond our consumer offerings, we're also the infrastructure powering the crypto revolution for businesses.
Through our enterprise Crypto-as-a-Service (CaaS) platform, we enable businesses to launch crypto capabilities in weeks, not months. Our modular, API-first infrastructure provides everything from KYC and payment processing to liquidity and custody solutions—all fully licensed and compliant.
We’re big enough to lead the charge in decentralized finance but small enough that your ideas will make waves. Every role at Coinme contributes to building a financial future where everyone has the tools to thrive. At Coinme, your growth fuels our mission. Together, we RISE.
At Coinme, our mission is to make digital assets accessible to everyone by building the world’s most trusted, ubiquitous crypto platform. Coinme is being acquired by Polygon Labs, where our stablecoin/crypto payments platform provides the regulated fiat on- and off-ramp layer within Polygon's Open Money Stack (OMS), a vertically integrated system connecting wallets, compliance, cross-chain orchestration, and always-on settlement through a single API. Built on a chain that has already processed over $2.3 trillion in stablecoin volume with partners like Revolut, Stripe, and Flutterwave, OMS is designed to move all money onchain, and Coinme is the infrastructure that connects it to the real-world financial system.
We're seeking a Senior Product Manager who is deeply technical, detail-obsessed, and payment-savvy to lead our B2B product initiatives and scale our crypto transaction orchestration infrastructure. If you’ve shipped API-first products in fintech or crypto and have hands-on experience scaling transaction fulfillment at a major exchange, stablecoin infrastructure provider, or crypto-native fintech, we want to hear from you.
What You’ll Own
What You Bring
Check out our AI Usage Guidelines to understand how we approach AI tools during the hiring process.
Ready to apply?
Apply to Coinme
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