Code and Theory is seeking an enterprise sales leader to drive complex, transformational engagements across systems integration, AI-enabled solutions, and multi-practice digital transformation programs. This role owns origination and pursuit strategy for high-value opportunities ($2M+), building C-suite relationships and partnering with platforms like Adobe to deliver enterprise-scale outcomes. You’ll lead long-cycle pursuits end-to-end—aligning stakeholders, orchestrating cross-disciplinary pitch teams, and serving as an executive sponsor when needed—while helping elevate Code and Theory’s market presence through thought leadership.

What You’ll Do

• Drive enterprise sales engagements focused on systems integration, AI-enabled solutions, and large-scale digital transformation programs
• Originate and lead pursuit of $2M+ opportunities through proactive prospecting, partner collaboration (e.g., Adobe and other tech platforms), and executive relationship building
• Shape deal strategy across complex buying committees, navigating long sales cycles with multiple stakeholders and decision makers
• Orchestrate proposal development and pitches across practices (strategy, experience, creative, engineering, data, and delivery), ensuring cohesive storytelling and a winning approach
• Serve as executive sponsor on strategic client engagements as needed to ensure senior alignment and momentum
• Represent Code and Theory in the market by producing thought leadership (articles, speaking engagements, webinars) on enterprise transformation topics
• Operate with autonomy in a fast-changing environment—bringing a strategic, entrepreneurial mindset to build pipeline, influence outcomes, and drive growth

What You’ll Need

• 10+ years of experience selling complex professional services (digital transformation, systems integration, technology/experience consulting, or adjacent) across multiple verticals
• Demonstrated track record of closing enterprise deals, including $2M+ engagements, with strong deal discipline and forecast ownership
• Executive presence with the ability to build trust with C-suite stakeholders and shape agendas tied to transformational business outcomes
• Proven ability to lead complex pursuits end-to-end—aligning internal teams, partners, and client stakeholders across extended sales cycles
• Comfort operating in ambiguity with a self-starter mentality, strategic judgment, and entrepreneurial drive
• Experience collaborating with technology partners/ecosystems (Adobe experience a plus) to co-create opportunities and strengthen credibility
• Deep vertical expertise is a plus (in addition to broad enterprise selling experience)

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The base compensation range for this role is $170,000 – $200,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

As a Director, Client Engagement within Code and Theory, you will lead day-to-day relationship management and account strategy for a major enterprise platform partner, supporting a portfolio of co-developed, productized solutions designed to be taken to market and co-sold. You’ll operate as the “front door” for partner stakeholders—building trust, aligning priorities, and ensuring a high-quality experience—while working in lockstep with the Program Director (delivery lead) who owns end-to-end execution.
This role is not centered on a single end-client account; instead, it focuses on managing a complex partner relationship and stakeholder ecosystem that enables solution development, packaging, activation, and value realization. You’ll be comfortable navigating a large enterprise organization, partnering with sales/GTM teams, and guiding complex conversations across timelines, dependencies, and tradeoffs.

WHAT YOU’LL DO

• Own the partner relationship day-to-day: build trust, drive alignment, and ensure a high-quality stakeholder experience across a complex enterprise org
• Immerse yourself in the partner’s business and market: stay current on priorities, products, competitive landscape, and industry dynamics (e.g., high-tech/martech trends). Bring informed POVs into planning and stakeholder conversations
• Act as the primary liaison between partner stakeholders and internal cross-functional teams (strategy, creative, technology, and delivery/production)
• Partner with the Program Director to run the overall program: align priorities, manage expectations, and communicate delivery status, risks, and tradeoffs clearly
• Mediate priorities with empathy and backbone: advocate for the work and for internal teams, and navigate situations by guiding stakeholders to solutions that are feasible and effective
• Lead account planning and account health: establish operating cadences, QBR/exec touchpoints, and annual/quarterly planning against shared goals
• Translate partner objectives into actionable agency strategy, ensuring work ladders to measurable outcomes and value realization
• Champion award-worthy thinking and craft—pushing for strong strategy and execution, and creating the conditions for teams to do their best work
• Support co-sell readiness: ensure solution packaging, messaging inputs, enablement needs, and implementation considerations are surfaced and coordinated with internal GTM stakeholders
• Identify and pursue growth opportunities: expansion into new solution areas, additional workstreams, new activation targets, or broader adoption initiatives
• Navigate escalations with clarity and urgency; de-escalate issues, resolve blockers, and maintain forward momentum
• Partner on commercial and financial oversight: scopes, SOWs, change management, budget alignment, and forecasting—in coordination with the delivery lead
• Ensure stakeholders are aligned on timelines, dependencies, and decision points—and that expectations stay realistic as work evolves
• Operate with a high-ownership mindset—no “that’s not my job”: step in where needed to keep the program moving

WHAT YOU’LL NEED

• Proven experience in client/partner engagement and account leadership, with a focus on stakeholder management, satisfaction, and long-term relationship building
• Strong executive communication skills—able to influence, align, and negotiate tradeoffs across senior stakeholders
• Demonstrated ability to be deeply curious and informed: you actively keep up with the partner’s business, products, competitors, and industry signals (earnings, market news, thought leadership)
• Experience working with large enterprise organizations, including comfort partnering with sales and go-to-market teams
• Background in agency account management, digital transformation, martech/DXP initiatives, or related consulting/professional services work
• Comfort discussing enterprise marketing technology (e.g., CMS/DXP, marketing workflow platforms, content supply chain, measurement) and technology-enabled initiatives; familiarity with the Adobe ecosystem (e.g., AEM, Workfront, Adobe Experience Cloud) is a strong plus
• Strong judgment and empathy in navigating tension between stakeholder demands and delivery realities—able to protect teams while maintaining trust
• Financial and commercial acumen, including experience supporting scopes, budgets, forecasting, and growth pipelines
• Demonstrated ability to lead through ambiguity and complexity—multi-workstream programs with significant dependencies
• Experience supporting contract/SOW negotiations and change management

ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The target range of base compensation for this role is $170,000 - $215,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

As a Director, Client Engagement, you’ll serve as a primary point of contact for one - two of our most critical client relationships. You’ll own day-to-day client leadership while guiding account strategy, ensuring exceptional delivery, strong partnerships, and measurable business impact. Your ability to foster trust, align teams, and execute effectively will position you as a valued strategic partner to our clients.

WHAT YOU'LL DO

• Lead and nurture day-to-day client relationships to ensure satisfaction and long-term partnerships
• Act as the primary liaison between clients and internal teams, ensuring effective communication and alignment on project goals
• Collaborate with strategy, design, technology, and production teams to deliver solutions that meet client expectations and drive business goals
• Partner on overall account health, including quarterly and annual account planning
• Translate client business goals into agency strategy
• Address and resolve client issues promptly, ensuring a seamless client experience
• Partner with your production lead to oversee scopes, budgets, and cross-functional teams to ensure projects are delivered efficiently and profitably
• Support account growth by identifying opportunities to expand client relationships into new service areas
• Anticipate and resolve client challenges with clarity, urgency, and sound judgment
• Ensure that all deliverables meet quality standards and deadlines set by the client
• Maintain a comprehensive understanding of clients' business needs and industry trends to offer proactive advice and solutions

WHAT YOU'LL NEED

• Proven experience in account management with a focus on client satisfaction and relationship building
• Strong communication skills, with the ability to clearly articulate ideas and foster collaborative discussions
• Ability to proactively identify client needs and translate them into actionable, strategic solutions
• Extensive experience in agency account management, digital product, brand strategy, or a related field
• Comfortable with analytics, technology, content management platforms, and AI initiatives
• Demonstrated skill in leading teams and influencing others to achieve project success
• Financial acumen, including experience managing growth pipelines, budgets, scopes, and account growth
• Experience supporting contract negotiations

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The target range of base compensation for this role is $150,000 - $170,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

At Code and Theory, we thrive at the intersection of creativity and technology. We empower brands by driving seamless execution, transformative solutions, and delivering exceptional client experiences. Through a culture of invention, our teams turn ideas into impact—creating innovative, memorable experiences for clients and their audiences.

ABOUT THE ROLE

As an Associate Director on our Client Engagement team, you’ll play a key support role across client accounts—helping internal teams deliver great work, providing exemplary client service support, and contributing to the day-to-day execution that keeps everything moving.

You’ll work closely with the senior client engagement lead to support our relationships with clients, learning how to identify business needs, contribute to presentations/proposals, and track project progress. This role is designed for someone curious, proactive, organized, and eager to grow into a trusted partner to clients over time.

You will be responsible for understanding your clients deeply, at times better than they know themselves. You will learn to be the conduit between leadership and the wider agency, the translator between client need and agency ambition. You will help support your client engagement lead to create the conditions for great work to happen and will be as a result of building strong relationships across the agency, with the client, and knowing how to bring the right people together at the right time.

You don’t need deep industry expertise yet—but you should bring an interest in digital transformation, new business, have a proactive mindset, and a desire to grow within a creative, technology-driven environment.

WHAT YOU'LL DO

• Support client engagement lead and partner with production in managing day-to-day project activities across multiple clients.
• Help prepare and contribute to client deliverables, presentations, proposals and status updates with attention to detail.
• Partner with delivery teams to ensure quality assurance, timeliness and profitability of project execution
• Partner with delivery teams to track project timelines, deliverables, and budgets with internal teams to help keep work on track and assist the business lead on ensuring project success.
• Conduct research to support new opportunities or strategic recommendations.
• Lead monthly reporting and updates on this client’s business, including industry trends, evolving market dynamics shaping their strategy, and the opportunities and challenges that impact how we support their growth.
• Proactively provide subject matter expertise to clients and internal teams.
• Contribute to how clients experience the agency and help create a premium client experience for the brands you work on.
• Collaborate with cross-functional teams including strategy, design, technology, and delivery.
• Develop and maintain effective and thoughtful communications with clients.
• Help ensure internal communication is clear and teams are aligned on goals and responsibilities.
• Learn how to build strong client relationships by observing and contributing alongside senior team members.
• Work with your client engagement lead and the client as appropriate to diagnose and mitigate project risk.

WHAT YOU'LL NEED

• Relevant digital experience (agency, startup, consulting, or similar client-facing environments).
• Ideal background in account management, product management, program management, and/or project management and new business development
• Relevant experience in both B2B and B2C clients, issues, and strategies.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Curiosity about how businesses operate and how digital experiences can drive results.
• A collaborative, flexible, and proactive attitude.
• Comfortable working in a fast-paced, constantly evolving environment.

ABOUT US 

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The target range of base compensation for this role is $105,000 - 120,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

We are hiring for a leader who will run the operations of the Technology Staff Augmentation business. Code and Theory has multiple clients for its technology staff augmentation services and is looking to grow the volume of that business, in addition to the creative and technical projects and products we build for our global clients. The leader in this position will run the day to day operations of the staff augmentation clients and projects and people management. The position is based in India, but the scope of the position is global.

We are looking for a business leader with strong global experience with technology services and software development, including working with the global clients, hiring and managing a team of engineers, and handling various aspects of the client contracts and relationships.

WHAT YOU'LL DO

• Run the day to day business operations of the Staff Augmentation teams, all the projects and clients, including managing escalations, people, invoicing/billing and client relations
• Forecast, plan and hire engineers and contractors with the right skillsets for the client requirements
• Run the end-to-end process from onboarding to resignations to contract extensions and ends
• Build strategies around the right skillsets to hire and contract for based on the industry and client trends
• Act as the point of contact for the clients for these projects, working with various stakeholders on the client side, including CxOs
• Handle any requirements and escalations that might occur
• Oversee, at a high level, the software development happening in these projects, and provide guidance and mentorship to the engineers on the projects
• Manage the day to day people operations including managing performance feedback, compensation, escalations, terminations and attrition, in partnership with HR and Site Leadership
• Work closely with global business leaders in aligning with the company’s business strategy

WHAT YOU’LL NEED

• Strong experience and knowledge of the software development industry, software development lifecycle process, and modern AI tools
• Prior hands-on experience with software development or developer roles
• Strong pedigree and experience in working with global clients (especially in North America and Europe), including senior executives and CxOs
• Experience with technology companies in the software services business and have a strong understanding of the nature of the business
• Strong POV and insights to build and grow the business
• Experience building and negotiating pricing and contractors with global client executives and procurement teams
• Experience running the day to day operations of a large team of engineers. This must include the range of things from hiring, people management, performance management, client management, escalations, project management and so on
• Strong people management skills
• Proven experience in managing high and low performers, coaching, mentoring and feedback are key
• Strong project management skills
• Impeccable communication skills, and a strong pedigree of handling client pitches and client escalations
• Strong understanding of the software and technology industry and trends especially the agency and services business

NICE TO HAVE

• Global work experience, preferably in the USA
• Strong understanding of the creative technology agency business
• Hands-on experience with different kinds of technologies, software development life cycle, and processes
• Hands-on experience with AI tools like Claude, Cursor, Airtable, Jira
• Prior experience managing engineers and engineering managers
• Experience being part of senior leadership teams
  
  

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.