About the Role

We are looking for a Solutions Consultant to join our team. You will become an expert in the Tubular Labs platform, demonstrating its value to some of the world’s largest media companies and brands. Working closely with Sales, Product, and Marketing, you will help prospects understand how our data solves their business challenges and opportunities, and ensure every demo and trial is set up to succeed. This role within our Sales Solutions Consulting team is ideal for someone with hands-on experience in B2B SaaS, media analytics, or a client-facing technical role, who is eager to develop their skills at the intersection of data, media, and sales.

Key Responsibilities

• Demos, Trials & Solution Selling

  • Platform Expertise: Become a Tubular Labs platform and customer expert, demonstrating—at both a granular and high level—the value the software provides to prospects.

  • Value Proposition Strategy: Strategically craft effective and compelling value propositions that incorporate prospects’ KPIs to advance the buying process.

  • Demo & Trial Management: Manage the prospect demo and trial process in collaboration with assigned sales representatives, ensuring prospects reach clear success criteria and understand the value of the platform.

  • Solution Selling: Ask relevant probing questions to validate business issues and frame the Tubular solution in a way that solves for the identified client needs.

  • Live Client Engagement: Bring strong presence to client calls and meetings — partnering with Sales and Customer Success to lead demos, answer questions in real time, and adapt the conversation to what the prospect or client needs. Think on your feet, read the room, and help move conversations forward.

  Strategic Account Support

  • API Opportunity Management: Lead the scoping, qualification, and estimation of API opportunities in collaboration with Engineering and Sales, ensuring prospects have a clear understanding of integration requirements and timelines.
  • Outbound Contribution: Contribute to proactive commercial initiatives alongside Sales and Marketing, supporting targeted outreach and helping to identify and engage high-potential prospects.

  Cross-Functional Collaboration

  • Sales, CS & Marketing Partnership: Partner closely with Sales and Customer Success on active deals and accounts to ensure prospects and clients are supported throughout the buying process and beyond; collaborate with Marketing and PMM to identify what custom collateral and materials would strengthen the sales process and improve conversion.
  • Product & Engineering Partnership: Work with Product and Engineering to channel customer-facing feedback into roadmap decisions and surface technical insights that improve the platform.

  Performance & Continuous Improvement

  • Metrics Tracking: Track demo and trial-related metrics to further optimize the sales process.

Key Capabilities

• Strategic Communicator: You can succinctly communicate the business value of Tubular and feel comfortable identifying and working with key stakeholders at prospect accounts to prove ROI.
• Client Presence & Quick Thinker: You bring confidence and composure to live client interactions. You can think on your feet, respond to unexpected questions, and adjust your approach in the moment to serve the conversation.
• Industry Savvy: You have 2–4 years of experience in a client-facing role at a SaaS, media analytics, or data vendor — ideally working with media companies or brands as customers, not just as one. Experience in a complex B2B sales environment is a strong plus.
• Video & Social Expert: You have a strong understanding of the social video and branded content ecosystem — specifically how platforms like YouTube, TikTok, and Instagram drive business outcomes for media companies and brands.
• Adaptable & Driven: You enjoy the fast-paced dynamics of a startup environment and are comfortable collaborating with high-energy sales personalities.
• Technical Translator: You have a strong ability to listen to prospect needs and translate them into specific use cases and functionalities within our platform.
• AI-Curious & Tool-Savvy: You are comfortable experimenting with AI tools to improve how you work. An openness to adopting and iterating on AI-assisted workflows is essential as we continue to evolve how the team operates.
• Data Fluent: You can independently interpret data, identify trends, and build a clear narrative from raw numbers. You don’t wait to be told what the data means.

Qualifications

• Bachelor’s degree required; we welcome candidates from any academic background.
• 2–4 years of experience in a client-facing role at a SaaS, media analytics, or data vendor — ideally supporting media companies or brands as customers. Experience in a complex B2B or enterprise sales environment is a strong plus.
• Prior experience in a client-facing or customer-facing role — pre-sales, account management, customer success, or solutions consulting — where you regularly led or co-led customer conversations.
• Business fluency in English and Spanish is preferred; proficiency in Portuguese is a plus.
• Strong understanding of the social video and branded content ecosystem, and how platforms like YouTube, TikTok, and Instagram drive measurable business outcomes for media companies and brands.
• Ability to interact with a broad spectrum of companies and learn about their unique business needs.
• Strong ability to listen to prospect needs and translate them into use cases and functionality within the platform.
• Comfort working in a sales environment and collaborating with sales personalities.
• Ability to thrive in fast-paced, start-up company dynamics.
• Solid understanding of media business models and how content performance data drives editorial and commercial decisions.
• Comfort working with AI tools in day-to-day workflows; openness to adopting and iterating on AI-assisted processes as the team evolves how it operates.
• Basic understanding of APIs and data integrations; ability to discuss technical requirements confidently with both technical and non-technical stakeholders.
• EMEA-based, with comfort working across global time zones (NA, APAC, and LATAM coverage as needed).

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• Chartbeat provides a Standard Life pension to its UK-based employees                 
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• All full-time U.K. employees of Chartbeat are eligible for twenty-five (25) days of vacation. 
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The compensation range for this position is £65k-80k GBP per annum in the UK. We are open to other locations in EMEA - pay will be based on the local market

About the Role

The Customer Success Manager, FatTail, is responsible for ensuring high levels of customer satisfaction, retention, and commercial expansion across the North America FatTail customer base. The role requires close collaboration with Sales, Product, Marketing, Professional Services and Support to drive customer outcomes, long-term account value, and successful revenue retention. This role will ideally be located in the New York City metro area and will include significant domestic travel. 

Key Responsibilities

• Drive customer satisfaction to ensure customers further invest in the FatTail product and the Chartbeat Inc. platform
• Own, negotiate, and close renewals and customer expansions
• Achieve 100%+ net revenue retention (NRR)
• Act as the voice of customers internally, sharing insights to influence product, support, and operational improvements
• Build strong executive relationships with key customers to drive loyalty and advocacy
• Analyze performance data to identify trends, forecast risks, and design data-informed interventions
• Support revenue goals through proactive engagement and account expansion strategies
• Work within the Customer Success organization to continuously improve customer success processes and tools across regions for scalability and efficiency - including leading-edge use of AI tools and workflows

Qualifications

• 10+ years of experience in customer success, account management, or post-sales roles
• Demonstrated success managing customer success functions for a B2B SaaS company in global markets
• Deep understanding of SaaS business models, customer lifecycle, and subscription metrics (e.g., NRR, churn, CSAT, NPS)
• Strong executive communication skills
• Familiarity with customer success platforms (e.g., Hubspot and Salesforce), and data analysis tools.

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)                    
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The compensation range for this position is $100,000-$125,000 base plus a variable component 

About the Role

We are seeking a senior, data-driven revenue operator to help drive predictable growth across our multi-product, global SaaS business. This role sits at the center of revenue strategy, analytics, forecasting, and operating cadence, bringing structure and insight to how we acquire, retain, and expand customers.

The Head of Revenue Strategy & Operations reports directly to the Chief Revenue Officer for Chartbeat and Tubular Labs and is a core member of the Revenue Leadership Team.

This is a high-impact, individual contributor role with broad influence across Sales, Customer Success, Marketing, Finance, and Technical Business Operations and will serve on the Chartbeat Revenue Leadership team. You’ll be “hands-on” building models, analyzing data, and creating insights, as well as leading the analysis to improve and refine our revenue strategy globally. The ideal candidate is equally comfortable building systems, leveraging automation and AI where appropriate, writing internal proposals, and presenting strategic recommendations to executive leadership.

You will be part of a collaborative peer group of functional specialists across Sales, Marketing, Customer Experience, Product and Finance who provide operations support across the organization. Together, this group aligns and prioritizes cross-functional efforts to drive company growth and hit key performance and financial targets.

Key Responsibilities

Revenue Strategy & Growth

• Develop and execute revenue growth strategies across acquisition, retention, and expansion

• Identify and prioritize new revenue opportunities by geography, vertical, and segment
• Build business cases for revenue-enhancing initiatives and track ROI
• Lead strategic initiatives to remove barriers to growth across the buyer journey

Forecasting & Pipeline Management

• Own and continuously improve our forecasting process for streamlined company and board reporting
• Build and refine pipeline models with structured inputs from the field to ensure forecast accuracy
• Establish forecasting frameworks and accuracy targets across sales and customer success
• Track retention and upsell metrics; build predictive models for churn and expansion
• Evaluate and implement AI-powered tools to improve pipeline analysis, forecasting accuracy, and rep productivity

Revenue Analytics & Insights

• Design and maintain dashboards that provide visibility into end-to-end revenue performance
• Analyze funnel conversion, deal velocity, and pipeline health across segments and regions
• Identify bottlenecks and performance drivers across the revenue life cycle
• Deliver clear actionable insights that inform strategy and executive decision-making

Revenue Operations Governance

• Establish standardized processes for territory design, account ownership, and coverage
• Develop frameworks for compensation planning and special incentive programs
• Create operational rhythm for commercial teams including field and leadership meetings
• Oversee development and tracking of cascading OKRs across the revenue organization
• Oversee and improve Rules of Engagement exception tracking between Sales and CS. 

Cross-Functional Alignment

• Partner with Finance and Marketing on territory planning, target setting, and revenue modeling
• Work with Technical Business Operations on systems implementation and process optimization
• Collaborate with CS Leadership to improve account transition processes between Sales & CS

Qualifications

• 7+ years in revenue operations, strategy, or business operations within a high-growth, multi-product B2B enterprise SaaS environment
• Proven track record shaping revenue strategy at scaling companies; experience working directly with cross-functional leadership and C-suite executives on revenue planning
• Significant experience with revenue analytics systems; strong financial modeling capabilities
• Experience designing data flows and system architectures across Salesforce and its adjacent tools
• Experience leveraging AI and automation to solve business problems and improve workflows

Key Capabilities

• Strategic Thinking: Ability to translate data into actionable growth strategies through hands-on analysis and modeling; identify market opportunities and build compelling business cases
• Executive Communication: Exceptional written and verbal communication skills with experience presenting to and influencing C-suite executives and board members
• Cross-Functional Leadership: Strong cross-functional leadership and collaboration skills; ability to align diverse stakeholders across revenue teams
• Team Organization: Clearly demonstrated proficiency in organizing and establishing cadences, tracking and systems that drive accountability and execution across Revenue teams.
• Hands-On Execution: Proven track record as a high-performing individual contributor; able to build analyses, models, and dashboards independently while driving change as a leader in the organization
• Forecasting Expertise: Experience designing and implementing forecasting frameworks that improve accuracy and enable predictable growth
• Change Management: Track record of successfully designing, launching and implementing process changes across global commercial teams

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)                    
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The total on-target earnings (OTE) for this role can be up to 237,000. This includes a base salary and a performance-based bonus tied to company revenue and performance goals. Final compensation will be determined based on experience, skills, and location.

About the Role

We're seeking a Global Head of Revenue Enablement who will lead the strategy and execution of sales excellence across a global revenue organization spanning North America and LATAM. This is a high-impact leadership role that will help our go-to-market teams perform at their highest level. You will define and shape the future of revenue enablement at Chartbeat Inc., driving measurable business outcomes through improved productivity, stronger win rates, and sales execution. Success in this role will be measured by improvements in sales productivity, rep effectiveness, enablement adoption, and overall pre-sales impact. 

Key Responsibilities

Training & Coaching

• Lead comprehensive onboarding for new sales and CS hires; define and maintain competency frameworks across roles (AEs, CSMs, Pre-Sales)
• Design and deliver ongoing training: selling skills, discovery, objection handling, pipeline management
• One-on-one coaching, call reviews, and structured feedback on rep performance
• Coach reps on opportunity qualification and pipeline-building best practices
• Develop coaching frameworks to accelerate deal movement; use conversion rate variances to identify training gaps

Content & Competitive Intelligence

• Own field-readiness of all sales and CS materials—ensure everything reps use is current, accurate, and effective
• Create and maintain battle cards, pitch materials, objection handling guides, and case studies
• Develop counter-messaging and competitive positioning content
• Partner with Product Marketing on strategic narrative; translate into field-ready deliverables

Systems & Tool Proficiency

• Build out Gong infrastructure: call libraries, scorecards, leadership review workflows, and market intelligence extraction to improve objection handling and competitive awareness
• Train reps on email outreach tools, sequences, and messaging optimization
• Enable effective use of Sales Navigator and prospecting tools

Tubular Pre-Sales Leadership

• Lead the Tubular pre-sales team through one direct report (team lead), who manages 3+ pre-sales consultants across NA, EU, APAC and LATAM.
• Elevate demo quality, custom deliverable standards, and pre-sales processes
• Build scalable workflows for demo request intake, prioritization, and delivery
• Track pre-sales contribution metrics: demo-to-close rates, time-to-demo, deal influence

Performance Management & Sales Leadership Partnership

• Partner with US and International Heads of Sales and CS Leaders to coach-the-coach: equip frontline managers with frameworks, talk tracks, and feedback approaches
• Coach reps and CSMs directly; identify and scale best practices from top performers
• Review calls/emails and provide tactical feedback on approach and technique
• Assess skills gaps and design enablement roadmap to address them

Qualifications

• 7+ years in B2B SaaS sales enablement, sales training, or sales leadership
• Experience enabling global teams across multiple regions and time zones
• Track record of measurable impact on win rates, productivity, and ramp time
• Strong content creation skills—you can write a battle card that actually gets used
• Comfort with Salesforce, Gong, and modern revenue tech stack
• Experience managing or overseeing a small team; comfortable with people leadership
• Proven experience selling to media, publishing, and analytics stakeholders strongly preferred

Key Capabilities

• Heads of Sales: Strategic partner in driving sales performance. You will bring the methodology, frameworks, and content; they bring the context, accountability, and daily coaching. Success requires trust and tight coordination.
• Tubular Pre-Sales Team Lead: Your direct report and operational partner for pre-sales excellence. Together you'll set standards and drive team performance.
• Product Marketing: Close collaboration on competitive positioning, battle cards, messaging, and case studies. You translate PMM's market insights into field-ready content and training; they provide the strategic narrative and competitive intelligence. 

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)                    
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The total on-target earnings (OTE) for this role can be up to $180,000. This includes a base salary and a performance-based bonus tied to company revenue and performance goals. Final compensation will be determined based on experience, skills, and location.

About the Role

We're looking for an Account Executive who is energized by the opportunity to own and shape Tubular's sales presence across North America. In this role, you will own the full sales cycle for Tubular's social video intelligence platform, from proactive outbound prospecting through demo, custom data-driven presentations, negotiation, and close. You will report to the Head of Sales for the Americas, and your focus will be on building consultative relationships with large brands and agencies across the region, communicating Tubular's value through video calls, personalized outreach, and in-person engagement.  The role demands a deep understanding of each prospect's business challenges and success metrics - and the ability to make a compelling case for how Tubular can strengthen their social video strategy and audience development efforts.

Key Responsibilities

• Prospect and win new business from brands and agencies of all sizes across North America.
• Build and manage your own pipeline through existing relationships, networking events, and targeted outbound activity across email, phone, and LinkedIn Sales Navigator.
• Follow up on inbound leads with speed and urgency.
• Research and understand prospects' business goals and KPIs to tailor presentations and commercial proposals to their specific needs.
• Own the full sales cycle, from qualification calls and virtual demos through trial management, negotiation, and deal close, while ensuring a seamless handoff to Customer Success.
• Maintain accurate pipeline hygiene in Salesforce and provide leadership with clear visibility into activity, pipeline health, and progress against quarterly targets.
• Consistently meet or exceed quarterly and annual sales targets.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of B2B SaaS sales experience is required; prior experience selling into brands, or agencies is a major plus.
• Candidates' background must demonstrate clear curiosity and sustained enthusiasm for the digital media and publishing landscape in North America; experience with social listening, social video intelligence, as well as work analyzing performance of campaigns on TikTok, Youtube and Instagram is a major plus.
• Proven track record of consistently exceeding aggressive sales quotas. Ability to manage a high-volume pipeline independently, handling multiple prospects simultaneously across all stages of the sales cycle.
• Consultative selling approach with strong objection-handling skills and the ability to deliver compelling, tailored demos.
• Exceptional written and verbal communication skills, including executive-level presentations, contract negotiation, and clear client-facing correspondence.
• Demonstrated proficiency in Salesforce CRM.
• Travel as needed for client meetings, pipeline advancement, and company / industry conferences.

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)                    
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The total on-target earnings (OTE) for this role can be up to $200,000. This includes a base salary and a performance-based bonus tied to company revenue and performance goals. Final compensation will be determined based on experience, skills, and location.

About the Role

We are seeking an Account Executive who is energized by the opportunity to own and shape Tubular's sales presence in AsiaPAC. In this role, you will own the full sales cycle for Tublar's social video intelligence platform, from proactive outbound prospecting through demo, custom data-driven presentations, negotiation, and close. The role demands a deep understanding of each prospect's business challenges and success metrics - and the ability to make a compelling case for how Tubular can strengthen their social video strategy and audience development efforts. You will report to the Head of International Sales, and your focus will be on building consultative relationships with large brands, agencies, and media companies throughout AsiaPAC, communicating Tubular's value through video calls, personalized outreach, and in-person engagement.

Key Responsibilities

• Prospect and win new business from large brands, agencies, and media companies across the Asia-Pacific region.
• Build and manage your own pipeline through existing relationships, networking events, and targeted outbound activity across email, phone, WhatsApp, other relevant regional messaging platforms and LinkedIn Sales Navigator.
• Follow up on inbound leads with speed and urgency.
• Research and understand prospects' business goals and KPIs to tailor presentations and commercial proposals to their specific needs.
• Own the full sales cycle, from qualification calls and virtual and in-person demos through trial management, negotiation, and deal close, while ensuring a seamless handoff to Customer Success.
• Maintain accurate pipeline hygiene in Salesforce and provide leadership with clear visibility into activity, pipeline health, and progress against quarterly targets.
• Consistently meet or exceed quarterly and annual sales targets.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of B2B SaaS sales experience is required; prior experience selling into media companies, brands, or agencies is a major plus.
• Candidates' background must demonstrate clear curiosity and sustained enthusiasm for the digital media and publishing landscape in Asia; experience with social listening, social video intelligence, as well as work analyzing performance of campaigns on TikTok, Youtube and Instagram is a major plus. 
• Proven track record of consistently exceeding aggressive sales quotas. Ability to manage a high-volume pipeline independently, handling multiple prospects simultaneously across all stages of the sales cycle.
• Consultative selling approach with strong objection-handling skills and the ability to deliver compelling, tailored demos. 
• Exceptional written and verbal communication skills, including executive-level presentations, contract negotiation, and clear client-facing correspondence.
• Candidates must be fluent in English; business-level proficiency in additional APAC regional languages is a very strong plus.
• Demonstrated proficiency in Salesforce CRM.
• Travel as needed for client meetings, pipeline advancement, and company / industry conferences.
• Willingness to accommodate regular early morning and/or evening calls to align with international leadership and EU-based teammates / support.

Benefits

• We are pleased to offer private medical, dental, and vision insurance through Allianz. 
• The Central Provident Fund (CPF) is a key pillar of Singapore’s social security system. CPF helps Singapore Citizens and Permanent Residents set aside funds to build a strong foundation for retirement.                  
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness allowance: SGD 80/month included in payroll
• Flexible work hours
• All full-time employees of Chartbeat are eligible for twenty-five (25) days of vacation. 
• In addition to standard Singapore bank holidays, Chartbeat also provides a winter break from Christmas Eve through New Year’s Day.
• The total on-target earnings (OTE) for this role can be up to S$200,00-S$215,000SGD  annually. This includes a base salary and a performance-based bonus tied to company revenue and performance goals. Final compensation will be determined based on experience, skills, and location.

About the Role

We are seeking a Sales Director, Media who is energized by the opportunity to own and shape Chartbeat’s sales presence in North America. In this role, you will own the full sales cycle for Chartbeat’s newsroom analytics platform, from proactive outbound prospecting through demo, custom data-driven presentations, negotiation, and close. The role demands a deep understanding of each prospect's business challenges and success metrics - and the ability to make a compelling case for how Chartbeat Inc. helps newsrooms build more engaged, loyal audiences by putting content analytics at the center of their editorial strategy. You will report to the Head of Sales for the Americas, and your focus will be on building consultative relationships with media companies of all sizes throughout North America, communicating Chartbeat’s value through video calls, personalized outreach, and in-person engagement. 

Key Responsibilities

• Prospect and win new business from media companies and publishers of all sizes across North America.
• Build and manage your own pipeline through existing relationships, regional networking events, and targeted outbound activity across email, phone, and LinkedIn Sales Navigator.
• Follow up on inbound leads with speed and urgency.
• Research and understand prospects' business goals and KPIs to tailor presentations and commercial proposals to their specific needs.
• Own the full sales cycle — from qualification calls and virtual demos through trial management, negotiation, and deal close — while ensuring a seamless handoff to Customer Success.
• Maintain accurate pipeline hygiene in CRM and provide leadership with clear visibility into activity, pipeline health, and progress against quarterly targets.
• Consistently meet or exceed quarterly and annual sales targets.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5–7 years of B2B SaaS sales experience; prior experience selling into media companies is a major plus.
• Proven track record of consistently exceeding aggressive sales quotas in a hunter role.
• Consultative selling approach with strong objection-handling skills and the ability to deliver compelling, tailored demos.
• Should have a curiosity and sustained enthusiasm for the digital media and publishing landscape in North America; experience with newsroom analytics and/or other media workflow tools is a major plus.
• Ability to create and manage a high-volume pipeline independently, handling multiple prospects simultaneously across all stages of the sales cycle.
• Exceptional written and verbal communication skills, including executive-level presentations, contract negotiation, and clear, concise client-facing correspondence.
• Demonstrated proficiency in Salesforce CRM.
• Travel as needed for client meetings, pipeline advancement, and company/industry conferences.

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)                    
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The total on-target earnings (OTE) for this role can be up to $200,000. This includes a base salary and a performance-based bonus tied to company revenue and performance goals. Final compensation will be determined based on experience, skills, and location.