The Team

The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences.

Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact.

This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale.

The Opportunity

As CZI continues to mature its Vendor Management Office (VMO) within Central Technology, this role, Vendor Management Specialist, will support high-volume contract execution and operational vendor management across Central Tech. The role is accountable for driving efficient, accurate, and compliant processing of vendor agreements, renewals, and amendments in close partnership with Legal, Finance, Security, and business stakeholders.

This is an execution-intensive position requiring strong attention to detail, process discipline, and the ability to manage a high throughput of concurrent contracts. The role is critical to enabling the organization to operate at scale through reliable, high-quality contract execution.

Within a growing function, this role helps standardize and scale vendor workflows, ensuring contracts progress quickly and compliantly from intake through signature. The position offers meaningful exposure to cross-functional partners and establishes a foundation for progression into higher-complexity vendor management and program ownership over time.

What You'll Do

Contract Execution & Lifecycle Management

• Execute end-to-end contract workflows including intake validation, drafting support, redlining coordination, approvals, and signature routing
• Manage a high volume of vendor contracts, renewals, and amendments while maintaining strong accuracy and adherence to SLAs
• Ensure compliance with internal policies, approval thresholds, and contracting playbooks
• Track contract status across multiple workflows and proactively follow up to remove blockers and drive timely execution

Operational Excellence

• Maintain clean and accurate contract data across systems (e.g., CLM, SaaS management, and project management tools)
• Identify and resolve operational bottlenecks in contract workflows
• Support continuous improvement of vendor management processes, templates, and intake mechanisms
• Contribute to documentation and standardization of repeatable processes

Stakeholder Coordination

• Serve as a point of contact for routine vendor management requests and contract-related inquiries
• Coordinate across Legal, Finance, Security, and business stakeholders to ensure timely execution
• Communicate clearly on status, risks, and required actions to stakeholders
• Deliver strong internal customer support by ensuring stakeholders receive responsive, transparent, and service-oriented contract management throughout the engagement lifecycle

Support vendor onboarding and offboarding activities

• Assist in tracking vendor usage, renewals, and basic spend insights
• Escalate risks or inconsistencies to senior team members when needed

What You'll Bring

• 1–3 years of experience in vendor management, procurement, contract operations, or a related operational role
• Demonstrated ability to manage high-volume, detail-oriented work with strong accuracy and organization
• Familiarity with contract lifecycle processes and systems (e.g., CLM, procurement tools)
• Strong task prioritization and time management skills across multiple concurrent workflows
• Clear and effective communication skills when working with cross-functional stakeholders
• Ability to follow structured processes while identifying opportunities for incremental improvements
• Proactive mindset with sound judgment on when to escalate issues or ask for guidance
• Comfort operating in a fast-paced, execution-focused environment
• Strong customer service skills and mindset 

Compensation

The Redwood City, CA base pay range for a new hire in this role is $118,000 - $148,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. 

This position may be eligible to participate in our discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role.

Better Together

As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

#LI-Hybrid #LI-Onsite

 

The Team

Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Operations organization provides the support needed to push this work forward. 

Operations consists of our Brand & Communications, Central Tech, Finance, People, Real Estate/Workplace/Events/Facilities/Security (REWFS), Strategy & Operations, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI’s progress toward achieving its mission to build a better future for everyone.

The Opportunity

As CZI continues to mature its Vendor Management Office (VMO) within Central Technology, we are hiring a Senior Program Manager, Vendor Management, to scale and strengthen SaaS vendor lifecycle operations. This role will serve as a key execution leader within the VMO, ensuring vendor engagements move efficiently from intake through negotiation, execution, renewal, and off-boarding. As the VMO expands its support across Biohub and Learning Commons, this position will drive operational rigor while helping build a scalable, centralized vendor management model.

This role will lead operational execution across CZI’s technology vendor portfolio, with a strong focus on SaaS environments. It will partner closely with Vendor Strategy, Legal, Finance, Security, and Contract Owners to drive greater clarity, predictability, and efficiency across vendor workflows.

In addition to portfolio execution, this leader will strengthen standards, playbooks, and service delivery frameworks to enhance the VMO's overall effectiveness.

This role reports to the Senior Program Manager, Vendor Management.

What You'll Do

• Own and Execute the SaaS Vendor Lifecycle

  • Manage vendor engagements from intake through onboarding, execution, renewal, amendment, and offboarding
  • Ensure contracts progress efficiently through negotiation, approval, and onboarding workflows
  • Track contract milestones, renewal timelines, and termination notices to reduce operational risk
  • Partner with Contract Owners and cross-functional stakeholders to ensure smooth, compliant vendor onboarding
• Provide Day-to-Day Operational Leadership
  
  • Serve as the day-to-day operational lead for Vendor Management Specialists, ensuring clarity of priorities and execution standards
  • Coordinate workload distribution and support alignment with defined SLAs and service model expectations
  • Monitor execution quality and drive operational excellence across vendor workflows
  • Surface risks and bottleneck to the Senior Program Manager
  • Reinforce process standards and ensure consistent lifecycle execution
• Enhance Vendor Management Operations
  
  • Improve the Contract Owner experience by streamlining engagement processes, tools, and guidance
  • Operationalize standardized intake, prioritization, and lifecycle workflows
  • Maintain accurate vendor and contract data across tracking systems
  • Support automation initiatives to reduce manual effort and increase leadership visibility
  • Develop and document scalable vendor management processes, policies, and playbooks
• Drive Cross-Functional Coordination
  
  • Serve as a key liaison between vendors, Contract Owners, and internal partners including Legal, Finance, Privacy, Security, and IT
  • Provide clear guidance on process, timelines, and expectations
  • Improve predictability and reduce friction across vendor workflows
  • Act as a trusted advisor to stakeholders on vendor management best practices
• Contribute to Strategic SaaS Vendor Initiatives
  
  • Support vendor performance assessments and lifecycle health reviews
  • Contribute to vendor segmentation, consolidation, and optimization efforts
  • Lead execution of vendor management initiatives aligned with organizational goals
  • Continuously assess and improve processes to strengthen scalability and effectiveness

What You'll Bring

• 8+ years of experience in program management, vendor management, procurement, or related operational roles
• Demonstrated experience owning programs from strategy through execution, with measurable impact.
• Demonstrated ability to manage complex workflows across multiple stakeholders
• Experience supporting SaaS, technology, or infrastructure vendor portfolios
• Strong commercial awareness and comfort supporting negotiations
• High attention to detail and ability to manage competing priorities
• Excellent written and verbal communication skills
• Comfort operating in ambiguity and evolving team structures
• A proactive, ownership-driven mindset with a focus on execution and continuous improvement

Compensation

The Redwood City, CA base pay range for a new hire in this role is $169,000.00 - $211,000.00. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. 

This position may be eligible to participate in CZI's discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with CZI's total rewards philosophy and may vary by role.

Better Together

As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

#LI-Hybrid