• Strong organizational and planning skills to maintain a busy and diverse work schedule
• Proactive approach with the ability to work autonomously
• Excellent problem-solving skills
• The ability to multi-task and work well within a high-paced pressurized environment
• The ability to use your initiative to deliver a great customer experience
• Excellent communication skills paired with the ability to develop and nurture relationships
• Intermediate/Advanced IT skills including experience of using Word, Excel, Outlook and PowerPoint
• Excellent working knowledge of medical and research terminology
• Excellent working knowledge of federal regulations, good clinical practices (GCP)
• Ability to communicate and work effectively with a diverse team of professionals
• Excellent computer skills with demonstrated abilities using CTMS, eREG, IWRS systems, electronic data capture, MS word, and excel
• Critical thinker and problem solver
• Excellent interpersonal skills, detail-oriented and meticulous
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
• High level of self-motivation and energy
• Excellent professional writing and communication skills
• Ability to work independently in a fast-paced environment with minimal supervision and as a team player working together towards common goals
• Ability to work evenings and weekends as needed
• Must have access to reliable transportation

Certifications/Licenses, Education, and Experience

• Bachelor’s Degree or equivalent professional experience
• Research Professional Certification
• A minimum of 5 years of clinical research experience
• A minimum of 3 years prior Clinical Research Coordinator experience
• Previous Research Site Management experience preferred
• Spanish fluency preferred

• Bilingual in Spanish required
• Ability and willingness to work independently with minimal supervision   
• Ability to learn to work in a fast-paced environment   
• Excellent communication skills and a high degree of professionalism with all types of people 
• Excellent organizational skills with strong attention to detail   
• A working knowledge of medical and research terminology   
• A working knowledge of federal regulations, Good Clinical Practices (GCP)   
• Critical thinker and problem solver   
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure   
• Contribute to team and site goals   
• Proficiency in Microsoft Office Suite   
• High level of self-motivation and energy   
• An optimistic, “can do” attitude   

• A minimum of 1-year recent working experience as a Medical Assistant, EMT, LPN, Clinical Research Assistant or Phlebotomist.   
• Phlebotomy Experience and Proficiency Required 
• Some Clinical Research experience preferred   
• California based roles require National phlebotomy certification by an organization approved by the California Department of Public Health 
• Louisiana based roles require National phlebotomy certification by an organization approved by the Louisiana State Board of Medical Examiners 
• Washington based roles require National phlebotomy certification by an organization approved by the Washington State Department of Health 
• Nevada based roles require Laboratory Assistant certification by the Division of Public and Behavioral Health 

Front Desk Reception 

• Greet patients and visitors, answer incoming calls.
• Address patient inquiries and concerns with professionalism, empathy, and discretion; escalate complex cases to appropriate clinical or operational leadership as needed

Administrative Support 

• Maintain accurate site calendars and patient visit diaries, ensuring alignment across investigators, coordinators, and site staff.
• Coordinate, schedule, confirm, and reschedule patient visits in alignment with protocol requirements and site capacity
• Support patient use of study-related applications, diaries, and required documentation as required if delegated on the study
• Perform day-to-day administrative tasks to support smooth site operations, including documentation preparation, filing, and record maintenance
• Prepare visit-specific materials, documents, and devices in accordance with visit schedules and study protocols supporting site operations
• Ensure accurate registration of appointments and timely updates in operational systems
• Work closely with investigators and site staff to ensure seamless patient flow and visit execution
• Build and maintain strong relationships with patients to support retention and a positive site experience
• Assist with scheduling, filing, and general office management. Prepare documents, reports, and forms to support site operations and clinical trial compliance.

Knowledge, Skills, and Abilities:

• Ability to communicate and work effectively with a diverse team of professionals 
• Strong organizational skills: Able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments 
• Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, patients, and vendors 
• Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals 
• Strong computer skills with demonstrated abilities using clinical trials database, MS word and excel 
• Ability to balance tasks with competing priorities 
• Critical thinker and problem solver 
• Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done 
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure 
• High level of self-motivation, energy and possess a high degree of urgency.  
• Ability to work independently in a fast-paced environment with minimal supervision 
• Ability to adapt to changes in responsibilities and workloads.  
• Must have a patient service mentality 
• Must be Bilingual in Spanish

Certifications/Licenses, Education, and Experience

Minimum requirement: GED or high school diploma.

• Prior experience in healthcare, clinical trials, or administrative office work preferred.
• 2+ years of experience in patient services, clinical coordination, or a healthcare-related role. Experience in clinical trials or research setting is preferred.
• Understanding of HIPAA and patient privacy standards.
• Experience utilizing technology (electronic scheduling systems)
• Knowledge of Microsoft tools (Excel, Word, PowerPoint, Outlook, ...)

How You'll Make An Impact

• Patient Coordination 
  • Prioritize activities with specific regard to protocol timelines  
  • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.  
  • Maintain effective relationships with study participants and other care Access Research personnel.  
  • Balances protocol needs with patient experience; proactively addresses concerns. 
  • Monitors quality metrics; prevents deviations; resolves queries quickly. 
  • Interact in a positive, professional manner with patients, .representatives, investigators and Care Access Research personnel and management.  
  • Coordinate and attend pre-study site visits, site initiation visits, and monitor visits with clinical staff and Sponsor/CRO representatives.  
  • Mentors CRC I peers; provides onboarding and day‑to‑day guidance. 
  • Identify adverse events (AEs) and Serious Adverse Events (SAEs) and promptly notify Principal Investigator and Sponsor (where appropriate)  
  • Moderate complexity; mixed visit types, active IP and AE/SAE workflows. 
  • Can operate as solo CRC onsite. 
  • Prescreen study candidates   
  • Obtain informed consent per Care Access Research SOP .  
  • Complete visit procedures in accordance with protocol.  
  • Complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.  
  • Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion.  
  • Discuss study medication, required procedures, eligibility criteria and impact on office flow with Investigator and site staff.  

• Documentation 
  • Record data legibly and enter in real time on paper or e-source documents   
  • Accurately record study medication inventory, medication dispensation, and patient compliance.  
  • Resolve data management queries and correct source data within sponsor provided timelines  
  • Assist regulatory personnel with completion and filing of regulatory documents.  
  • Assist in the creation and review of source documents.  

• Patient Recruitment 
  • Assist with planning and creation of appropriate recruitment materials.  
  • Assist in development of recruitment plan and obtain listing of potential candidates to contact from subject database.  
  • Actively work with recruitment team in calling and recruiting subjects   

• Review and assess protocol (including amendments) for clarity, logistical feasibility 
• Ensure that all training and study requirements are met prior to trial conduct.  
• Communicate clearly verbally and in writing.  
• Anticipates needs; proposes solutions; manages change effectively. 
• Attend Investigator meetings as required.   
• Owns studies; prioritizes competing demands; mentors CRC I. 
• Ensure adequate supplies have arrived on site for protocol initiation (lab kits, study medication, specialized equipment, IVRS/EDC access and passwords)  

The Expertise Required

• Ability to understand and follow institutional SOPs.  
• Excellent working knowledge of medical and research terminology  
• Excellent working knowledge of federal regulations, good clinical practices (GCP)  
• Operates independently for most study activities; escalates complex issues as needed. 
• Ability to communicate and work effectively with a diverse team of professionals.  
• Strong organizational, prioritization and leadership skills and capabilities with a strong attention to detail  
• Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.  
• Critical thinker and problem solver  
• Friendly, outgoing personality; maintain a positive attitude under pressure.  
• High level of self-motivation and energy  
• Excellent professional writing and communication skills  
• Manages stakeholder communications; facilitates visits and meetings. 
• Ability to work independently in a fast-paced environment with minimal supervision.  

How You'll Make An Impact

• Patient Coordination 
  • Prioritize activities with specific regard to protocol timelines  
  • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.  
  • Maintain effective relationships with study participants and other care Access Research personnel.  
  • Balances protocol needs with patient experience; proactively addresses concerns. 
  • Monitors quality metrics; prevents deviations; resolves queries quickly. 
  • Interact in a positive, professional manner with patients, .representatives, investigators and Care Access Research personnel and management.  
  • Coordinate and attend pre-study site visits, site initiation visits, and monitor visits with clinical staff and Sponsor/CRO representatives.  
  • Mentors CRC I peers; provides onboarding and day‑to‑day guidance. 
  • Identify adverse events (AEs) and Serious Adverse Events (SAEs) and promptly notify Principal Investigator and Sponsor (where appropriate)  
  • Moderate complexity; mixed visit types, active IP and AE/SAE workflows. 
  • Can operate as solo CRC onsite. 
  • Prescreen study candidates   
  • Obtain informed consent per Care Access Research SOP .  
  • Complete visit procedures in accordance with protocol.  
  • Complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.  
  • Review laboratory results, ECGs, and other test results (e.g., MRIs) for completeness and alert values, ensuring investigator review in a timely fashion.  
  • Discuss study medication, required procedures, eligibility criteria and impact on office flow with Investigator and site staff.  

• Documentation 
  • Record data legibly and enter in real time on paper or e-source documents   
  • Accurately record study medication inventory, medication dispensation, and patient compliance.  
  • Resolve data management queries and correct source data within sponsor provided timelines  
  • Assist regulatory personnel with completion and filing of regulatory documents.  
  • Assist in the creation and review of source documents.  

• Patient Recruitment 
  • Assist with planning and creation of appropriate recruitment materials.  
  • Assist in development of recruitment plan and obtain listing of potential candidates to contact from subject database.  
  • Actively work with recruitment team in calling and recruiting subjects   

• Review and assess protocol (including amendments) for clarity, logistical feasibility 
• Ensure that all training and study requirements are met prior to trial conduct.  
• Communicate clearly verbally and in writing.  
• Anticipates needs; proposes solutions; manages change effectively. 
• Attend Investigator meetings as required.   
• Owns studies; prioritizes competing demands; mentors CRC I. 
• Ensure adequate supplies have arrived on site for protocol initiation (lab kits, study medication, specialized equipment, IVRS/EDC access and passwords)  

The Expertise Required

• Ability to understand and follow institutional SOPs.  
• Excellent working knowledge of medical and research terminology  
• Excellent working knowledge of federal regulations, good clinical practices (GCP)  
• Operates independently for most study activities; escalates complex issues as needed. 
• Ability to communicate and work effectively with a diverse team of professionals.  
• Strong organizational, prioritization and leadership skills and capabilities with a strong attention to detail  
• Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.  
• Critical thinker and problem solver  
• Friendly, outgoing personality; maintain a positive attitude under pressure.  
• High level of self-motivation and energy  
• Excellent professional writing and communication skills  
• Manages stakeholder communications; facilitates visits and meetings. 
• Ability to work independently in a fast-paced environment with minimal supervision.  

• Work closely with the Principal Investigator to oversee the execution of study protocols, delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols, study-specific laboratory procedures, standards of Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), quality (QA/QC) procedures, OSHA guidelines, and other state and local regulations as applicable.
• Attends and participates in meetings with the director, other managers, and staff as necessary.
• Complies with regulatory requirements, policies, procedures, and standards of practice.
• Read and understand the informed consent form, protocol, and investigator's brochure.
• Be available to see subjects virtually or in-person as dictated by project design, answer their questions, and resolve medical issues during the study visit.
• Sign and ensure that the study documentation for each study visit is completed.
• Perform all study responsibilities in compliance with the IRB approved protocol.
• Administration of Investigational Products (via subcutaneous, transdermal, intramuscular, intravenous, or oral routes).
• Proficiency in starting, monitoring, and maintaining intravenous lines.
• Proficiency in phlebotomy, proper blood collection practices, and laboratory processing practices (can be learned)
• Contribute as an active member of clinicians involved in the management of infusion or other investigational product related reactions.
• Maintain a clean, efficient clinical area to assure the highest standards of patient care.
• Follow safety and PPE procedures as well as maintain proper documentation of infusion procedures.
• Timely communications with internal teams, investigators, review boards, and study subjects
• Perform trial procedures as per delegation which can include the following but not limited to:
• Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment.
• Obtain informed consent per SOP.
• Administer delegated study questionnaires, as appropriate.
• Collect and evaluate medical records.
• Complete visit procedures and ensure proper specimen collection, processing, and shipment in accordance with protocol.
• Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.
• Review screening documentation and approves subjects for admission to study.
• Review admission documentation and approves subject for randomization.
• Provide ongoing assessment of the study subject/patient to identify Adverse Events.
• Ensure that serious and unexpected adverse events are reported promptly to the Pl.
• Review and evaluates all study data and comments to the clinical significance of any out-of-range results.
• Perform physical examinations as part of screening evaluation and active study conduct.
• Provide medical management of adverse events as appropriate.
• Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance.
• Monitor patient progress on study medication.
• Other duties as assigned.

• Ability to check, perform, and document vitals as well as EKG (ECG)
• Phlebotomy and expert IV skills
• Excellent working knowledge of medical and research terminology
• Excellent working knowledge of federal regulations, good clinical practices (GCP)
• Ability to communicate and work effectively with a diverse team of professionals.
• Strong organizational skills: Able to prioritize, support, and follow through on assignments with good understanding of medical terminology.
• Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
• Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
• Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals.
• Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.
• Ability to balance tasks with competing priorities.
• Critical thinker and problem solver.
• Curiosity and passion to learn, innovative, and able to take thoughtful risks while communicating concerns and mitigations.
• Good management and organizational skills, understanding of medical procedures.
• Exceptional interpersonal skills, willingness to the ability to work independently.
• Ability to lift a minimum of 50 pounds.
• Command of professional and Business English (written and spoken).
• You must have the authorization to work in the US for any employer.
• You must not need visa sponsorship, either now or in the future.
• You must live in the USA and be willing and able to travel with 24–36-hour notice

• At least Master’s Level Science Degree. Nurse Practitioner or Physician Assistant with 5+ years of clinical experience.
• Clinical Practice Experience Desired with Infusion Skillset.
• Currently licensed in good standing in one or more states.
• A minimum of 1 year of relevant work experience as Sub-Investigator (preferred) in a Clinical Research setting.
• Preferred at least one (1) year of experience as a Clinical Research Coordinator or willingness to learn.

• Work closely with the Principal Investigator to oversee the execution of study protocols, delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols, study-specific laboratory procedures, standards of Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), quality (QA/QC) procedures, OSHA guidelines, and other state and local regulations as applicable.
• Attends and participates in meetings with the director, other managers, and staff as necessary.
• Complies with regulatory requirements, policies, procedures, and standards of practice.
• Read and understand the informed consent form, protocol, and investigator's brochure.
• Be available to see subjects virtually or in-person as dictated by project design, answer their questions, and resolve medical issues during the study visit.
• Sign and ensure that the study documentation for each study visit is completed.
• Perform all study responsibilities in compliance with the IRB approved protocol.
• Administration of Investigational Products (via subcutaneous, transdermal, intramuscular, intravenous, or oral routes).
• Proficiency in starting, monitoring, and maintaining intravenous lines.
• Proficiency in phlebotomy, proper blood collection practices, and laboratory processing practices (can be learned)
• Contribute as an active member of clinicians involved in the management of infusion or other investigational product related reactions.
• Maintain a clean, efficient clinical area to assure the highest standards of patient care.
• Follow safety and PPE procedures as well as maintain proper documentation of infusion procedures.
• Timely communications with internal teams, investigators, review boards, and study subjects
• Perform trial procedures as per delegation which can include the following but not limited to:
• Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment.
• Obtain informed consent per SOP.
• Administer delegated study questionnaires, as appropriate.
• Collect and evaluate medical records.
• Complete visit procedures and ensure proper specimen collection, processing, and shipment in accordance with protocol.
• Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.
• Review screening documentation and approves subjects for admission to study.
• Review admission documentation and approves subject for randomization.
• Provide ongoing assessment of the study subject/patient to identify Adverse Events.
• Ensure that serious and unexpected adverse events are reported promptly to the Pl.
• Review and evaluates all study data and comments to the clinical significance of any out-of-range results.
• Perform physical examinations as part of screening evaluation and active study conduct.
• Provide medical management of adverse events as appropriate.
• Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance.
• Monitor patient progress on study medication.
• Other duties as assigned.

• Ability to check, perform, and document vitals as well as EKG (ECG)
• Phlebotomy and expert IV skills
• Excellent working knowledge of medical and research terminology
• Excellent working knowledge of federal regulations, good clinical practices (GCP)
• Ability to communicate and work effectively with a diverse team of professionals.
• Strong organizational skills: Able to prioritize, support, and follow through on assignments with good understanding of medical terminology.
• Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
• Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
• Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals.
• Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.
• Ability to balance tasks with competing priorities.
• Critical thinker and problem solver.
• Curiosity and passion to learn, innovative, and able to take thoughtful risks while communicating concerns and mitigations.
• Good management and organizational skills, understanding of medical procedures.
• Exceptional interpersonal skills, willingness to the ability to work independently.
• Ability to lift a minimum of 50 pounds.
• Command of professional and Business English (written and spoken).
• You must have the authorization to work in the US for any employer.
• You must not need visa sponsorship, either now or in the future.
• You must live in the USA and be willing and able to travel with 24–36-hour notice

• At least Master’s Level Science Degree. Nurse Practitioner or Physician Assistant with 5+ years of clinical experience.
• Clinical Practice Experience Desired with Infusion Skillset.
• Currently licensed in good standing in one or more states.
• A minimum of 1 year of relevant work experience as Sub-Investigator (preferred) in a Clinical Research setting.
• Preferred at least one (1) year of experience as a Clinical Research Coordinator or willingness to learn.

In this event-based role, you’ll: 

• Support participant care and event operations, including phlebotomy, specimen handling, and documentation (paper or electronic). 
• Help set up and manage clinical research events to ensure they run smoothly, safely, and compliantly. 
• Be part of a mobile, mission-driven team advancing the future of healthcare access. 

This is not your traditional part-time job. It is flexible, purpose-driven work that fits your schedule. You’ll opt into local events through our scheduling system and log actual hours worked after each one. Whether you want to pick up one event a month or several a week, you’ll be helping make clinical research more accessible for everyone. 

• Clinical & Participant Care: Perform venipuncture and capillary collections (as applicable) while maintaining aseptic technique and participant comfort. Handle and prepare biospecimens with care — labeling, processing, packaging, and transferring or shipping under proper chain-of-custody and temperature controls. Communicate clearly and promptly escalate any safety or quality concerns to onsite leadership. 
• Study Operations & Data Management: Accurately document all procedures and results in approved systems (e-source, logs, etc.) according to ALCOA-C++ and ensure regulatory compliance (GxP, HIPAA). Follow established SOPs to help keep each event audit-ready and compliant. 
• Participant Experience & Event Operations: Welcome participants and help guide them through event flow. Set up and break down event stations, prepare kits and supplies, and maintain a safe, organized, and professional workspace that reflects Care Access’ high standards. 
• Site & Administrative Support: Assist with light administrative and inventory tasks that keep the event running smoothly, from restocking supplies to supporting team coordination. 

• Clinical Expertise: Proficiency in venipuncture and specimen handling best practices, with strong attention to labeling, documentation, and chain-of-custody integrity. 
• Participant Care: Clear, compassionate communication skills and professionalism when engaging with participants and community partners. 
• Tech Readiness: Comfort using mobile apps and e-source tools for real-time logging and documentation. 
• Dependability & Adaptability: Reliable, punctual, and team-oriented — able to thrive in dynamic event environments and work independently under event-day guidance. 
• Mission Mindset (optional addition): Motivated by bringing clinical research to local communities and expanding access to the future of medicine. 

Certifications/Licenses, Education, and Experience

• Experience: Minimum of 1 year performing phlebotomy and specimen handling activities.  
• Active, unrestricted RN license in the state of practice.
• Active and unrestricted State Board of Nursing license in good standing 

In this event-based role, you’ll: 

• Support participant care and event operations, including phlebotomy, specimen handling, and documentation (paper or electronic). 
• Help set up and manage clinical research events to ensure they run smoothly, safely, and compliantly. 
• Be part of a mobile, mission-driven team advancing the future of healthcare access. 

This is not your traditional part-time job. It is flexible, purpose-driven work that fits your schedule. You’ll opt into local events through our scheduling system and log actual hours worked after each one. Whether you want to pick up one event a month or several a week, you’ll be helping make clinical research more accessible for everyone. 

• Clinical & Participant Care: Perform venipuncture and capillary collections (as applicable) while maintaining aseptic technique and participant comfort. Handle and prepare biospecimens with care — labeling, processing, packaging, and transferring or shipping under proper chain-of-custody and temperature controls. Communicate clearly and promptly escalate any safety or quality concerns to onsite leadership. 
• Study Operations & Data Management: Accurately document all procedures and results in approved systems (e-source, logs, etc.) according to ALCOA-C++ and ensure regulatory compliance (GxP, HIPAA). Follow established SOPs to help keep each event audit-ready and compliant. 
• Participant Experience & Event Operations: Welcome participants and help guide them through event flow. Set up and break down event stations, prepare kits and supplies, and maintain a safe, organized, and professional workspace that reflects Care Access’ high standards. 
• Site & Administrative Support: Assist with light administrative and inventory tasks that keep the event running smoothly, from restocking supplies to supporting team coordination. 

• Clinical Expertise: Proficiency in venipuncture and specimen handling best practices, with strong attention to labeling, documentation, and chain-of-custody integrity. 
• Participant Care: Clear, compassionate communication skills and professionalism when engaging with participants and community partners. 
• Tech Readiness: Comfort using mobile apps and e-source tools for real-time logging and documentation. 
• Dependability & Adaptability: Reliable, punctual, and team-oriented — able to thrive in dynamic event environments and work independently under event-day guidance. 
• Mission Mindset (optional addition): Motivated by bringing clinical research to local communities and expanding access to the future of medicine. 

Certifications/Licenses, Education, and Experience

• Experience: Minimum of 1 year performing phlebotomy and specimen handling activities.  
• Active, unrestricted RN license in the state of practice.
• Active and unrestricted State Board of Nursing license in good standing