About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes A Difference
The Travel Clinical Research Assistant is an entry level clinical position and is designed to fully integrate the individual in the Care Access Research process while learning the skills necessary to be a Clinical Research Coordinator. This position has potential growth and advancement within the Care Access Research organization.
This role will perform a variety of clinical and administrative tasks in support of clinical trials and assist in the performance of clinical procedures to collect data on patients enrolled and/or seeking enrollment in clinical studies. Much of the work for this role will be done onsite at a clinical event or site location.
How You'll Make An Impact
- Perform independent venipuncture; manage difficult draws and re-attempts per protocol.
- Collect, label, process, package, and ship biospecimens; maintain chain of custody and temperature controls.
- Set up/tear down event sites; prepare kits/supplies; uphold aseptic technique and biohazard safety.
- Communicate clearly with participants and on-site teams; escalate issues promptly.
- Ability to understand and follow institutional SOPs.
- Participate in recruitment and pre-screening events (may be multiple locations).
- Assist with preparation of outreach materials.
- Request medical records of potential and current research participants.
- Schedule visits with participants, contact with reminders.
- Obtain informed consent per Care Access Research SOP, under the direction of the Clinical Research Coordinator (CRC).
- Complete visit procedures as required by protocol, under the direction of the CRC.
- Record data legibly and enter in real time on paper or e-source documents.
- Request and issue study participant payments.
- Update all applicable internal trackers and online recruitment systems.
- Assist with administrative tasks such as copying, scanning, filing, mailing, emailing, etc.
- Assist with maintaining all site logs.
- Assist with inventory and ordering equipment and supplies.
- Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.
- Maintain effective relationships with study participants and other Ccare Access Research personnel.
- Interact in a positive, professional manner with patients/participants, sponsor representatives, Investigators and Care Access Research personnel and management.
- Communicate clearly verbally and in writing.
- Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
- Bilingual proficiency required: Must be fluent in both English and Spanish, with the ability to effectively communicate (written and verbal) in both languages.
- Ability and willingness to work independently with minimal supervision.
- Ability to learn to work in a fast-paced environment.
- Excellent communication skills and a high degree of professionalism with all types of people
- Excellent organizational skills with strong attention to detail
- A working knowledge of medical and research terminology
- A working knowledge of federal regulations, Good Clinical Practices (GCP)
- Critical thinker and problem solver
- Friendly, outgoing personality with the ability to maintain a positive attitude under pressure.
- Contribute to team and site goals.
- Proficiency in Microsoft Office Suite
- High level of self-motivation and energy
- An optimistic, “can do” attitude.
Certifications/Licenses, Education, and Experience:
- 1+ year recent hands-on phlebotomy experience in a clinical setting.
- ≥200 total venipunctures; ≥25–50 capillary sticks; ≥30–50 sticks in the last 2–3 months.
- Some Clinical Research experience preferred.
- Demonstrated competency in specimen processing.
- Working knowledge of ICH-GCP, basic research terminology, and HIPAA/PHI handling.
- Comfortable using mobile apps/eSource and standard office tools.
- Current national phlebotomy certification (one of):
- ASCP Phlebotomy Technician (PBT)
- AMT Registered Phlebotomy Technician (RPT)
- NHA Certified Phlebotomy Technician (CPT)
- NCCT National Certified Phlebotomy Technician (NCPT)
- CA/WA/LA/NV specific licensure/certification if role is based there
How We Work Together
- Location: Candidates must be willing to travel in support of community events within your metropolitan area and occasional national travel.
- Travel: Duties may require travel in the following models:
- Tuesday through Saturday Work Weeks
- Temporary Event Support (3–7-day deployment durations)
- Frequency and length of travel may depend on the length and location of study, site, and event.
- Deployments normalize to a 32 to 42-hour work week on average.
- Must possess a valid driver’s license and be able to operate rental vehicles provided for work-related travel.
The expected salary range for this role is $24.00 - $38.00 USD per hour for full time team members.
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
