Senior Product Manager – Product & Experience (Wealth & Asset Management) 
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent 

Shape meaningful products that improve customer outcomes across financial services and energy. 

The Role 
As a Senior Product Manager within Capco’s Product & Experience practice, you will define product strategy and translate it into delivery. You will work closely with clients and Capco teams to create products and experiences that are valuable, usable, and commercially sustainable, while operating in complex and highly regulated environments. 

What You’ll Do 

• Lead engagements by working closely with clients and cross-functional Capco teams locally and globally 
• Create clear AI product strategies, value propositions, roadmaps, and delivery plans, including commercialisation approaches 
• Own products end to end, from discovery through delivery and iteration, adapting ways of working as needed 
• Define and develop AI use cases and demonstrated success in increasing revenues, higher engagement and/or cost efficiencies 
• Champion user needs, business goals, and technical constraints to deliver scalable, high-value products 
• Mentor, coach and lead multidisciplinary teams across analysis, design, engineering, data, and testing, fostering collaboration and continuous improvement 

What We’re Looking For 

• Experience in developing and delivering digital products/portfolios across Wealth & Asset Management, operating across advisory, discretionary or execution-only investment models, including direct-to-consumer (D2C) and intermediary-led channels. 
• Knowledge of wealth and asset management products such as mutual funds, ETFs, discretionary portfolios, alternative investments, pensions, and structured products, including their lifecycle would be advantageous. 
• Experience in managing investor and advisor journeys within a wealth or asset management context is advantageous, focusing on experience transformation across client onboarding, servicing and client lifecycle events. 
• Strong leadership skills, including working with multidisciplinary teams and senior stakeholders 
• Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth 
• Experience working with data-led or platform products 
• Understanding of AI, GenAI, or agentic AI concepts and their product applications 

Bonus Points For 

• Consulting experience within highly regulated industries 
• Experience contributing to proposition development or practice growth 
• Familiarity with regulatory, risk, and compliance considerations impacting product delivery 

Why Join Capco

• Deliver high-impact product and experience solutions for leading financial services and energy organisations
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a practice shaping the future of digital products and services
• Grow your career in a global consultancy that values inclusion and individuality

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover
• Mental health support including CareFirst, Unmind, Aviva consultations, and trained in-house first aiders
• Family-friendly policies including enhanced parental leave and paid leave for key life events
• Five weeks of annual leave with the option to buy or sell days
• Continuous learning including a minimum of 40 hours of training per year and a dedicated business coach from day one

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration and shapes how we work with clients and each other every day.#LI-DNI

Senior AI Product Manager - Product & Experience 
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent 

Shape meaningful products that improve customer outcomes across financial services and energy. 

The Role

As a Senior Product Manager within Capco’s Product & Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments. 

You will also operate as an AI-enabled Product Manager, leveraging modern AI tooling to accelerate discovery, decision-making, and delivery. 

What You’ll Do 

• Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows 
• Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models 
• Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development 
• Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes 
• Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost 
• Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle 
• Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency 

What We’re Looking For 

• Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services 
• Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy. 
• Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications 
• Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement) 
• Strong leadership skills, including working with multidisciplinary teams and senior stakeholders 
• Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth 
• Experience working with data-led or platform products 
• Understanding of AI, GenAI, or agentic AI concepts and their product applications 

Bonus Points For 

• Consulting experience within highly regulated industries 
• Experience with agentic AI systems, copilots, or workflow automation products 
• Familiarity with AI governance, model risk management, and regulatory expectations (e.g. in financial services) 

Why Join Capco

• Deliver high-impact product and experience solutions for leading financial services and energy organisations
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a practice shaping the future of digital products and services
• Grow your career in a global consultancy that values inclusion and individuality

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover
• Mental health support including CareFirst, Unmind, Aviva consultations, and trained in-house first aiders
• Family-friendly policies including enhanced parental leave and paid leave for key life events
• Five weeks of annual leave with the option to buy or sell days
• Continuous learning including a minimum of 40 hours of training per year and a dedicated business coach from day one

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration and shapes how we work with clients and each other every day.#LI-DNI

Lead Product Designer
Location: Edinburgh (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Design with impact. Lead with empathy. Transform experiences.

The Role
Capco is a global technology and business consultancy focused on the financial services and energy sectors. Our designers translate strategy into intuitive digital products and engaging customer experiences, transforming businesses and impacting millions of users around the world.

We are seeking experienced Product Design leaders who will shape the future of financial services by guiding transformative projects, partnering with clients to deliver innovative solutions, and supporting teams to create experiences used at scale.

You will play a critical role in defining how AI and emerging technologies are embedded into digital products and services, helping clients move from experimentation to real, production-grade AI-enabled experiences - designed with responsibility, transparency, and measurable value.

This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations.

What You’ll Do

• Lead complex customer experience and design engagements, aligning business goals with user-centred and AI-enabled product opportunities
• Partner with clients to shape product vision, design strategy, and experience roadmaps
• Identify opportunities to apply AI, automation, and data-driven design to deliver meaningful business and user outcomes
• Contribute to the evolution of Capco’s design methodologies, including human-AI interaction and responsible design practices
• Support and mentor designers, fostering a culture of continuous learning, collaboration, and high-quality delivery

What We’re Looking For

• Demonstrated experience leading UX/UI design initiatives within consulting, agency, or in-house environments
• Strong understanding of digital product development, agile methodologies, and stakeholder collaboration
• Ability to communicate ideas clearly and influence decisions across a range of stakeholders
• Experience working across the end-to-end design lifecycle, from discovery through to delivery
• A collaborative mindset with a focus on inclusive, user-centred design

Bonus Points For

• Experience contributing to or scaling design systems and UX frameworks
• Knowledge of behavioural science, human factors, or experimental design approaches
• Familiarity with AI-enabled design tools, workflows, or emerging technologies
• Experience working with cross-functional teams including data and engineering
• Background in financial services or other regulated industries

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick -workshops, certifications, e-learning- your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
• Healthcare Access: Convenient online GP services
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day. #LI-DNI

Lead Product Designer 

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent 

Design with impact. Lead with empathy. Transform experiences. 

The Role
Capco is a global technology and business consultancy focused on the financial services and energy sectors. Our designers translate strategy into intuitive digital products and engaging customer experiences, transforming businesses and impacting millions of users around the world.

We are seeking experienced Product Design leaders who will shape the future of financial services by guiding transformative projects, partnering with clients to deliver innovative solutions, and supporting teams to create experiences used at scale.

You will play a critical role in defining how AI and emerging technologies are embedded into digital products and services, helping clients move from experimentation to real, production-grade AI-enabled experiences - designed with responsibility, transparency, and measurable value.

What You’ll Do

• Lead complex customer experience and design engagements, aligning business goals with user-centred and AI-enabled product opportunities
• Partner with clients to shape product vision, design strategy, and experience roadmaps
• Identify opportunities to apply AI, automation, and data-driven design to deliver meaningful business and user outcomes
• Contribute to the evolution of Capco’s design methodologies, including human-AI interaction and responsible design practices
• Support and mentor designers, fostering a culture of continuous learning, collaboration, and high-quality delivery

What We’re Looking For

• Demonstrated experience leading UX/UI design initiatives within consulting, agency, or in-house environments
• Strong understanding of digital product development, agile methodologies, and stakeholder collaboration
• Ability to communicate ideas clearly and influence decisions across a range of stakeholders
• Experience working across the end-to-end design lifecycle, from discovery through to delivery
• A collaborative mindset with a focus on inclusive, user-centred design

Bonus Points For

• Experience contributing to or scaling design systems and UX frameworks
• Knowledge of behavioural science, human factors, or experimental design approaches
• Familiarity with AI-enabled design tools, workflows, or emerging technologies
• Experience working with cross-functional teams including data and engineering
• Background in financial services or other regulated industries

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick -workshops, certifications, e-learning- your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
• Healthcare Access: Convenient online GP services
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day. #LI-DNI

Product Owner - Specialty Insurance

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Drive the future of insurance through product innovation and strategic transformation

The Role

As a Specialty Insurance Product Owner at Capco, you will lead innovative product strategies and delivery within the dynamic world of insurance. You’ll collaborate with global teams, clients, and stakeholders across the London Market to shape the digital future of brokers, MGAs, syndicates, and carriers. From underwriting and claims to data modelling and integration, you’ll ensure end-to-end product success in one of the most regulated and evolving sectors in financial services.

What You’ll Do

• Lead the full product lifecycle, from vision and strategy to backlog management and release planning.
• Translate complex London Market and Specialty Insurance processes into user stories and actionable delivery roadmaps.
• Define and track success metrics aligned to business goals such as data completeness, efficiency, and regulatory compliance.
• Collaborate with engineering and architecture teams to design scalable data models, APIs, and integration standards.
• Engage stakeholders across underwriting, operations, technology, and compliance to ensure alignment and successful delivery.

What We’re Looking For

• Proven experience as a Product Owner or Product Manager within Specialty Insurance, the London Market, or Reinsurance.
• Strong understanding of delegated authority frameworks, placement processes, and platforms such as PPL, Whitespace, and Lloyd’s digital services.
• Knowledge of regulatory and data standards, including Lloyd’s Blueprint Two, ACORD, and data governance practices.
• Experience delivering digital, data, or workflow platforms in an Agile environment.
• Strong analytical, communication, and facilitation skills with the ability to work effectively across diverse teams.

Bonus Points For

• Hands-on experience with Lloyd’s APIs, Whitespace, or market integration tools.
• Familiarity with MGA models and delegated authority operations.
• Knowledge of AI and data product strategies, including GenAI.
• Experience supporting multi-region or cross-border product deliveries.
• Awareness of compliance, risk, and governance requirements in FS product development.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover.
• Mental Health Support: Access to CareFirst, Unmind, Aviva consultations, and trained in-house mental health first aiders.
• Family-Friendly Support: Maternity, adoption, and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family Care: Eight complimentary backup care sessions for emergency childcare or elder care.
• Holiday Flexibility: Five weeks' annual leave with the option to buy or sell days.
• Continuous Learning: Minimum 40 hours of annual training and a dedicated business coach from day one.
• Healthcare Access: Convenient online GP services.
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco

We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know -we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do #LI-DNI

Lead Service Designer – Product & Experience
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Design with impact. Lead with empathy. Transform experiences.

The Role 

Capco is looking for a Lead Service Designer to shape and deliver customer-centric products and services that drive meaningful change in financial services and energy. You’ll lead complex transformation programmes focused on today’s most pressing challenges, from embedding inclusive design in high-street banking to enabling global business organisations to adopt customer-driven operating models. 

What You’ll Do 

• Facilitate senior-level workshops and lead discovery activities to define experience design strategies, leveraging AI-enabled research, insight synthesis, and sense-making techniques 
• Translate user needs into concepts, service blueprints, and artefacts that align business strategy with user needs 
• Incorporate AI-driven capabilities such as personalisation, automation, and predictive decisioning into service concepts and journeys 
• Design and implement data- and AI-driven Customer Journey Management systems, enabling clients to manage services from individual products through to enterprise scale 
• Oversee design delivery, managing roadmaps, timelines, and junior designers, while guiding teams on responsible and effective use of AI in design practice 
• Champion the value of design across multi-disciplinary teams and client stakeholders 
• Become a trusted advisor to clients, identifying and leading new opportunities that address their challenges 

What We’re Looking For 

• Deep expertise in service design methods and customer experience practices 
• Proven ability to lead change and influence senior stakeholders in large organisations 
• Experience in Customer Journey Management, including specialist tools such as Theydo and how AI and analytics support continuous journey optimisation 
• Hands-on AI experience, including delivery on ML/AI client engagements and the use of AI (e.g. genAI, design AI tools, CX metrics and analytics) to accelerate insight generation, design iteration, and journey optimisation 
• Excellent storytelling, research, and communication skills 
• Attention to detail, with the ability to manage multiple projects simultaneously 
• Experience working in agile, cross-functional teams within consulting or financial services, alongside data, technology, and AI specialists 
• Strong business acumen and commercial awareness 

Bonus Points For 

• Domain expertise in banking, insurance, or capital markets 
• Experience applying systems thinking to large-scale, enterprise transformation 
• Experience with sustainable and/or inclusive design in an enterprise context 

Why Join Capco

• Be part of a close knit, multi-skilled and fast working design team
• Deliver high-impact technology solutions for Tier 1 financial and energy institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Help shape the future of human centric transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick- workshops, certifications, e-learning- your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
• Healthcare Access: Convenient online GP services
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day. #LI-DNI

Senior Service Designer 

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent 

Design with impact. Lead with empathy. Transform experiences. 

The Role 

Capco is looking for a Senior Service Designer to help create customer-centric products and services that drive meaningful change in financial services and energy. You’ll work on complex transformation programmes addressing today’s most relevant challenges, from advancing inclusive design in high-street banking to helping global business organisations adopt customer-driven operating models. 

What You’ll Do 

• Facilitate senior-level workshops and lead discovery activities to define experience design strategies, leveraging AI-enabled research, insight synthesis, and sense-making techniques 
• Translate user needs into concepts, service blueprints, and artefacts that align business strategy with user needs 
• Incorporate AI-driven capabilities such as personalisation, automation, and predictive decisioning into service concepts and journeys 
• Support the design of data- and AI-driven Customer Journey Management systems, enabling clients to manage services from individual products through to enterprise scale 
• Oversee end-to-end design delivery, managing roadmaps and timelines 
• Promote the value of design across multi-disciplinary teams and client stakeholders 
• Become a trusted advisor to clients, identifying and leading new opportunities that address their challenges 

What We’re Looking For 

• Strong expertise in service design methods and customer experience practices 
• Proven ability to lead change and influence senior stakeholders 
• Experience in Customer Journey Management, including specialist tools such as Theydo and how analytics support journey optimisation 
• Hands-on AI experience, including delivery on ML/AI client engagements and the use of AI (e.g. genAI, design AI tools, CX metrics and analytics) to accelerate insight generation, design iteration, and journey optimisation 
• Excellent storytelling, research, and communication skills 
• Attention to detail, with the ability to manage more than one project in parallel 
• Experience working in agile, cross-functional teams within consulting or financial services alongside data, technology, and AI specialists 
• Sound business acumen and commercial awareness 

Bonus Points For 

• Product design skills 
• Domain knowledge in banking, insurance, or capital markets 
• Experience with sustainable and/or inclusive design in an enterprise environment 

Why Join Capco 

• Be part of a close-knit, multi-skilled, and fast-paced design team 
• Deliver high-impact technology solutions for Tier 1 financial and energy institutions 
• Work within a collaborative, flat, and entrepreneurial consulting culture 
• Access continuous learning, professional training, and industry certifications 
• Help shape the future of human-centric transformation across financial services and energy 

Our Benefits 

We offer a competitive, people-first benefits package designed to support every aspect of your life: 

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover 
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and trained in-house mental health first aiders 
• Family-Friendly: Enhanced maternity, adoption, and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement 
• Family Care: Eight complimentary backup care sessions for emergency childcare or elder care 
• Holiday Flexibility: Five weeks of annual leave, with the option to buy or sell additional days 
• Continuous Learning: Minimum 40 hours of training annually, including workshops, certifications, and e-learning, plus a dedicated business coach from day one 
• Healthcare Access: Convenient online GP services 
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work scheme, and dental insurance 

Inclusion at Capco 

We are committed to a barrier-free and inclusive recruitment process. If you require adjustments at any stage, please let us know - we’re happy to support you. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity, and inclusion, and underpins the way we work with clients and colleagues every day.#LI-DNI  

Communication and Engagement Consultant
Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Inspire change. Shape culture. Engage minds.

The Role
Capco is seeking a Communication and Engagement Specialist to craft and deliver internal engagement roadmaps that inspire, inform, and activate change. You will work across both small and large-scale transformation programmes, designing content and strategies that build momentum and shape meaningful employee experiences.

What You’ll Do

• Design and implement internal communication and engagement plans across transformation programmes
• Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels
• Create high-quality communications assets, portals, and storytelling frameworks
• Design and build training content for upskilling audiences.
• Define success measures and track the effectiveness of engagement strategies
• Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals

What We’re Looking For

• Experience developing communications strategies for internal change or transformation programmes
• Strong storytelling and presentation skills, including confident PowerPoint use
• Comfort working with brand guidelines and complex stakeholder environments
• Excellent verbal and written communication abilities with strong attention to detail
• Experience in building training materials
• Ability to work in agile teams within fast-paced consulting or financial services settings

Bonus Points For

• Copywriting experience and understanding of human psychology in messaging
• Adobe Illustrator, InDesign, and basic video production/editing skills
• Experience with SharePoint, Google Sites, or internal communications platforms
• Motion graphics or animation design capabilities
• Prior experience in consulting or Financial Services

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick-workshops, certifications, e-learning-your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
• Healthcare Access: Convenient online GP services
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day#LI-DNI .