C3EL
Command Control Communications Engineering & Logistics, LLC (C3EL) is a Woman Owned Small Business (WOSB) offering a broad spectrum of services in Engineering, Logistics, Cybersecurity, Cloud, and Information Technology.
C3EL has successful past performance designing Command Centers, building and renovating Sensitive Compartmented Information Facilities (SCIFs), briefing centers, conference rooms, and auditoriums, and supporting infrastructure at the highest visibility levels in the industry.
Our team is adept at all aspects of preferred DoD engineering processes. Senior management deploys directly with our teams to maintain the highest standards of quality. Our Engineers, Technicians, and staff excel at coordinating with the Operations, Communications, Intel, Facilities, and Security Directorates, as well as other base entities. Our work history demonstrates our capacity to successfully design, build, and quality control systems and centers for our DoD clients.
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**CONTINGENT UPON CONTRACT AWARD**
Overview:
Job Title: IT Systems Engineer – Senior
Location: Washington, DC
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a Senior IT Systems Engineer to support IT operations in Washington, DC. This role is responsible for the design, implementation, and maintenance of complex IT systems to ensure reliability, performance, and scalability. The selected candidate will provide technical leadership across system architecture, integration, and operational support.
Responsibilities will include, but not be limited to:
- Design, implement, and maintain systems, including servers, virtualization, storage, and cloud environments.
- Install, configure, and manage Windows and Linux operating systems.
- Monitor system performance and troubleshoot hardware, software, and infrastructure issues.
- Support system integration and ensure interoperability across platforms and applications.
- Implement backup, recovery, and disaster recovery solutions.
- Collaborate with engineering teams to ensure systems are secure and aligned with best practices.
- Automate administrative tasks using scripting tools (e.g., PowerShell, Python, Bash).
- Maintain system documentation, configurations, and standard operating procedures.
- Provide technical guidance to junior team members.
Minimum Qualifications:
- U.S. Citizenship.
- Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
- 8+ years of experience in systems engineering, IT infrastructure, or a related field.
- Proficiency with Windows Server and/or Linux systems.
- Experience with virtualization (e.g., VMware, Hyper-V) and/or cloud platforms (AWS, Azure, or similar).
- Knowledge of storage solutions and backup/recovery processes.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
- Experience troubleshooting system and infrastructure issues.
- Scripting experience (e.g., PowerShell, Python, Bash).
- Strong communication and documentation skills.
Desired Qualifications:
- Experience in large-scale enterprise environments.
- Familiarity with automation/IaC tools (e.g., Terraform, Ansible).
- Experience with containerization (Docker, Kubernetes).
- Knowledge of system hardening and security best practices.
- Relevant industry certifications.
Education:
- Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field preferred, OR an Associate’s degree plus ten (10) years of recent specialized experience, OR 12 years of recent specialized experience.
Ready to apply?
Apply to C3EL
**CONTINGENT UPON CONTRACT AWARD**
Overview:
Job Title: Intermediate Help Desk Technician
Security Clearance: Secret
Location: Guam / Saipan
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a cleared Intermediate Help Desk Technician to join our on-site team in Guam and Saipan. This position provides comprehensive IT support across classified and unclassified networks, including desktop, network, and video teleconferencing (VTC) systems. The technician will troubleshoot and resolve technical issues, perform imaging and software deployments, maintain ticket records, and ensure timely resolution in accordance with established Service Level Agreements (SLAs).
Responsibilities will include, but not be limited to:
- Provide Tier I–II technical support for SIPR, NIPR, and CENTRIX environments.
- Troubleshoot and resolve issues related to hardware, software, servers, mobile devices, and A/V equipment.
- Manage and track incidents through Altiris Help Desk and Remedy ticketing systems.
- Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM.
- Administer and maintain Active Directory accounts, permissions, and group policies.
- Support and troubleshoot network connectivity and configuration issues.
- Escalate complex issues to Tier III support or system engineers as needed.
- Ensure all service requests are completed within established SLAs and documented properly.
- Provide courteous, professional customer service in all end-user interactions.
Minimum Qualifications:
- U.S. Citizenship.
- An active, in-scope US Government issued Secret clearance.
- Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent).
- 5–7 years of experience providing IT support services, troubleshooting both hardware and software in mixed environments.
- Demonstrated experience supporting:
- Workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks.
- Active Directory administration and user support.
- OS delivery methods such as Altiris Deployment Solution (DS) and SCCM.
- Help Desk ticket tracking systems (Altiris Help Desk, Remedy).
- VTC/Networking fundamentals and troubleshooting.
Preferred Qualifications:
- Experience providing IT Tiered Support Services within DISA, USARPAC, or USARC environments.
- Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery.
Education:
- A minimum of a High School diploma or equivalent is required.
Ready to apply?
Apply to C3EL
Overview:
Job Title: Audio Visual Engineer
Security Clearance: Secret
Location: Tampa, FL
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a cleared Audio Visual Engineer to join our team in Tampa, FL. The successful candidate will support the Audiovisual Engineering team by providing design packages, reviewing construction drawings for new MILCONS, developing material equipment lists, and interfacing daily with the Project Managers.
Responsibilities will include, but not be limited to:
- Engage with customer stakeholders to collect and validate requirements
- Perform site surveys to collect system architecture information
- Conduct end-to-end technical planning and design for AV/VTC solutions
- Assist the AV/VTC Install and Maintenance Team to fully commission and maintain installed systems
- Demonstrate an understanding of how to configure and troubleshoot Voice and VTC networks
- Create system design description documents and system architecture line drawings
- Maintain system design revisions and final as-built drawings
- Maintain knowledge and understanding of industry trends and new technologies
- Plan and execute deployment, configuration, testing and customer training
- Provide project level of effort, schedules, and project criteria for overall system design
- Provide detailed Master Equipment List to meet project design requirements
- Provide industry best-practice sustainment methods for multi-vendor platforms
- Provide documentation of standardized procedures, methods, and configurations
- Provide systems engineering and body of evidence documentation to support ATO requirements
- Conduct DoD Approved Product list verifications
Minimum Qualifications:
- U.S. Citizenship
- An active, in-scope US Government issued Secret clearance
- 6 years’ experience with Department of Defense (DoD) AV/VTC systems including but not limited to NIPRNET, SIPRNET, JWICS
- Excellent management, organizational, and communication skills
- Ability to operate independently or with a team in dynamic environment; prioritize tasks; and keep abreast of the latest technology
- Ability to use MS Visio
- Ability to use MS Office Applications
- Crestron DM experience
- Extron XTP and FOX Matrix switch experience
- Cisco WebEx Codec setup experience
- Clearone/BiAmp DSP experience
Minimum Qualifications:
- CTS Designer (CTS-D) certification
- AutoCAD experience
- Direct View LED videowall design experience
- Crestron CTI certifications
- Solid works or other 3-D modeling software
Education:
- High school diploma or equivalent
Ready to apply?
Apply to C3EL
**CONTINGENT UPON CONTRACT AWARD**
Overview:
Job Title: Intermediate Help Desk Technician
Security Clearance: Secret
Location: American Samoa
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a cleared Intermediate Help Desk Technician to join our on-site team in American Samoa. This position provides comprehensive IT support across classified and unclassified networks, including desktop, network, and video teleconferencing (VTC) systems. The technician will troubleshoot and resolve technical issues, perform imaging and software deployments, maintain ticket records, and ensure timely resolution in accordance with established Service Level Agreements (SLAs).
Responsibilities will include, but not be limited to:
- Provide Tier I–II technical support for SIPR, NIPR, and CENTRIX environments.
- Troubleshoot and resolve issues related to hardware, software, servers, mobile devices, and A/V equipment.
- Manage and track incidents through Altiris Help Desk and Remedy ticketing systems.
- Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM.
- Administer and maintain Active Directory accounts, permissions, and group policies.
- Support and troubleshoot network connectivity and configuration issues.
- Escalate complex issues to Tier III support or system engineers as needed.
- Ensure all service requests are completed within established SLAs and documented properly.
- Provide courteous, professional customer service in all end-user interactions.
Minimum Qualifications:
- U.S. Citizenship.
- An active, in-scope US Government issued Secret clearance.
- Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent).
- 5–7 years of experience providing IT support services, troubleshooting both hardware and software in mixed environments.
- Demonstrated experience supporting:
- Workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks.
- Active Directory administration and user support.
- OS delivery methods such as Altiris Deployment Solution (DS) and SCCM.
- Help Desk ticket tracking systems (Altiris Help Desk, Remedy).
- VTC/Networking fundamentals and troubleshooting.
Preferred Qualifications:
- Experience providing IT Tiered Support Services within DISA, USARPAC, or USARC environments.
- Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery.
Education:
- A minimum of a High School diploma or equivalent is required.
Ready to apply?
Apply to C3EL
**CONTINGENT UPON CONTRACT AWARD**
Overview:
Job Title: Senior Help Desk Technician
Security Clearance: Secret
Location: Alaska – Fort Richardson & Fort Wainwright
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a cleared Senior Help Desk Technician to join our on-site team in Alaska at Fort Richardson and Fort Wainwright. This position will provide direct IT support to users across multiple network environments, ensuring rapid response and issue resolution in accordance with established Service Level Agreements (SLAs). The Senior Help Desk Technician will troubleshoot hardware and software issues, support system imaging and deployment, and assist with network and Active Directory management in support of U.S. operations.
Responsibilities will include, but not be limited to:
- Provide Tier I–II technical support for SIPR, NIPR, and CENTRIX environments.
- Troubleshoot and resolve issues related to hardware, software, servers, mobile devices, and A/V equipment.
- Manage and track incidents through Altiris Help Desk and Remedy ticketing systems.
- Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM.
- Administer and maintain Active Directory accounts, permissions, and group policies.
- Support and troubleshoot network connectivity and configuration issues.
- Escalate complex issues to Tier III support or system engineers as needed.
- Ensure all service requests are completed within established SLAs and documented properly.
- Provide courteous, professional customer service in all end-user interactions.
Minimum Qualifications:
- U.S. Citizenship.
- An active, in-scope US Government issued Secret clearance.
- Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent).
- 5–7 years of experience providing IT support services, troubleshooting both hardware and software in mixed environments.
- Demonstrated experience supporting:
- Workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks.
- Active Directory administration and user support.
- OS delivery methods such as Altiris Deployment Solution (DS) and SCCM.
- Help Desk ticket tracking systems (Altiris Help Desk, Remedy).
- Networking fundamentals and troubleshooting.
Preferred Qualifications:
- Experience providing IT Tiered Support Services within DISA, USARPAC, or USARC environments.
- Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery.
Education:
- A minimum of a High School diploma or equivalent is required.
Ready to apply?
Apply to C3EL
**CONTINGENT UPON CONTRACT AWARD**
Overview:
Job Title: Senior Help Desk Manager
Security Clearance: Secret
Location: Fort Shafter Flats, HI
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a cleared Senior Help Desk Manager to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. This position is responsible for managing and providing leadership to a tiered Help Desk team supporting multi-classification network environments. The Senior Help Desk Manager will oversee daily IT support operations, ensure service level compliance, and provide expert troubleshooting across hardware, software, and network systems in support of Department of Defense missions.
Responsibilities will include, but not be limited to:
- Lead and manage Tier I–III Help Desk operations supporting SIPR, NIPR, and CENTRIX networks.
- Supervise Help Desk staff to ensure timely incident resolution and adherence to established Service Level Agreements (SLAs).
- Manage and track service tickets using Altiris Help Desk and Remedy systems.
- Oversee incident response, escalation procedures, and shift coverage to maintain continuous support.
- Troubleshoot and resolve complex hardware and software issues across workstations, servers, and mobile devices.
- Provide support for A/V equipment, Active Directory, and command-specific applications (ITRS, iPERMS, DTS, etc.).
- Manage OS delivery and deployment methods using Altiris Deployment Solution (DS) and SCCM.
- Support and troubleshoot USARC-specific application servers, including RCAS, RLAS, and DMO.
- Ensure compliance with DoD and organizational cybersecurity policies and procedures.
- Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics.
Minimum Qualifications:
- U.S. Citizenship.
- An active, in-scope US Government issued Secret clearance.
- Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
- Minimum of eight (8) years of experience providing IT support services in a tiered Help Desk environment.
- Extensive experience in:
- Altiris Help Desk and Remedy ticket tracking systems
- Managing Help Desk personnel and ensuring SLA compliance
- Troubleshooting within SIPR, NIPR, CENTRIX, and STAMIS environments
- Active Directory, A/V, servers, and mobile devices
- OS deployment and software delivery (Altiris DS, SCCM, etc.)
- USARC-specific systems such as RCAS, RLAS, and DMO
- Troubleshooting command applications (ITRS, iPERMS, DTS, etc.)
Preferred Qualifications:
- Experience supporting DISA, USARPAC, and USARC IT Tiered Support Services.
- Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery environments.
Education:
- A minimum of a High School diploma or equivalent is required.
Ready to apply?
Apply to C3EL