Builder.io is driving the future of visual coding by making it compatible with every tech stack and accessible to every team. To bring that future to life, we put customers at the center. Our Customer Success team exists to help customers adopt Builder, embed it across their organizations, and achieve meaningful results—at scale.

We are looking for an Enterprise Customer Success Manager based in EMEA to support our strategic Enterprise accounts. This role is perfect for someone who excels at building executive relationships and driving complex organizational transformations through Builder's platform. You'll be the trusted advisor for our largest customers, orchestrating cross-functional initiatives and ensuring they achieve transformational business outcomes.

This is a strategic, relationship-driven role where success means measurable improvements in customer expansion, retention, and strategic value realization across enterprise organizations.

As an Enterprise Customer Success Manager, you will:

• Manage a book of business including some of our largest, most strategic customers to date
• Nurture existing customer relationships across varying levels of any organization, including the C-suite
• Project manage completion of technical implementation steps alongside Customer Engineering
• Monitor new and existing customer performance and address any open issues to ensure timely resolution and great customer experience
• Work with your manager to identify compelling plans for continued growth across your customer base
• Be consistently focused on retaining and exceeding the company's customer retention through value-driven activities
• Work closely with the product and engineering team to influence new product features and functionality based on customer feedback
• Share best practices, strategize with customers on digital priorities and investments to drive growth
• Maintain an expert level understanding of the Builder product, along with larger e-commerce & product industry knowledge
• Bring your thinking, strategy and ideas to the team to advance our creative culture and vision for the future

You will thrive in this role if you have:

• 5+ years of customer-facing, consulting, or sales management experience in SaaS (AI-native, marketing or ecommerce technology strongly preferred)
• Experience working with both middle management and C-level executive personas
• Experience with technical products and/or demonstrated aptitude when working with technical teams
• Demonstrate an understanding of the needs of growing businesses, including emerging digital trends and e-commerce trends (Ecommerce experience strongly preferred)
• Passion for helping customers and being proactive when it comes to what's best for the partnership
• Proactive problem solver. High reliability, detail-oriented and outstanding follow-through
• Ability to work individually and collaboratively within a team environment
• Comfort with ambiguity, and not afraid to fail or make mistakes. Receptive to feedback and quick to iterate (early stage experience strongly preferred)
• Tech savvy and eagerness to learn new technology and practices

Bonus if you have:

• Experience with digital transformation initiatives or enterprise technology implementations
• Background supporting technical teams in enterprise environments (developers, DevOps, platform teams)
• Fluency in additional European languages (German, French, Spanish, Italian)
• Experience with enterprise tools like Hubspot, Sigma, Coda or similar customer success platforms
• Knowledge of headless CMS, digital experience platforms, or modern web development frameworks
• Previous experience in EMEA-focused technology companies or consulting firms

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The total compensation range for this role is €105,000 - €130,000, consisting of base salary and performance-based annual bonus. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

Builder.io is looking to add an accomplished Enterprise Account Executive to our team, to directly create and drive new opportunities with our largest prospects. You will partner with the surrounding GTM team to engage with customer developers and business leaders in a consultative sales process, helping to shape a new and quickly growing category that delivers high-velocity visual building to large-scale digital businesses.

As an Enterprise Account Executive at Builder.io, you will...

• Generate, advance, and close opportunities with Enterprise level customers ($50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota
• Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success
• Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals
• Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions
• As an early stage hire, bring creativity and a spirit of experimentation to all that you do. We have a working playbook, and we want you to partner with us to iterate and make it even better

You will thrive in this role if you have…

• 7+ years B2B SaaS Sales experience, with a track record of strong attainment
• 3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders
• History of running complex, multi-department sales processes with large organizations
• Desire to learn and continuously grow
• Previous experience working in a startup and/or fast-paced organization
• Excellent oral and written communication skills
• Experience selling CMS or having deep knowledge of front-end development is a great plus
• Able to travel up to 25%

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The total compensation range for this role is £195,000 - £250,000 GBP OTE (on-target earnings), consisting of base salary and on-target commission. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

Builder.io is looking to add an accomplished Sales Engineer to our team to help enterprises unlock the full value of AI-powered development. Builder.io is redefining how engineering teams build — giving developers and non-developers alike the ability to create, iterate, and ship production-ready applications through AI. You will partner with Account Executives to engage with engineering leaders, architects, and developers in a consultative sales process: understanding their technical environment, demonstrating tangible business value, running hands-on proof of value engagements, and closing business.

As an Enterprise Sales Engineer at Builder.io, you will...

• Build trusted relationships with engineering leaders, CTOs, and developer teams — serving as their trusted technical advisor throughout the evaluation and purchasing process
• Lead technical discovery, deliver compelling product demonstrations, and guide prospects through hands-on proof of value engagements inside their real development environments
• Advise customers on how to integrate AI-powered development into their development workflows — identifying the highest-value use cases, recommending adoption patterns, and helping cross-departmental teams understand how Builder.io can change the way they build
• Develop and deliver technical presentations, whiteboarding sessions, and workshops tailored to both business stakeholders and highly technical audiences
• Serve as the first line of defense for security and compliance questions, guiding customers to relevant resources and escalating complex requirements to the appropriate teams
• Create and maintain internal documentation, demo guides, and enablement resources that capture common customer requirements and accelerate the team's ability to execute
• Act as the internal voice of the customer — gathering feedback from the field, identifying common themes across enterprise accounts, and partnering with Product and Engineering to continuously improve the Builder.io platform and messaging
• As an early-stage hire, bring creativity and a spirit of experimentation to all that you do — we have a working playbook and we want you to help make it better

You will thrive in this role if you have...

• 5+ years of experience in a technical pre-sales role (Sales Engineer, Solutions Architect, Solutions Consultant, or similar)
• At least 3+ years selling to Enterprise customers and managing senior technical and business relationships
• Hands-on fluency with AI tooling and the modern software development lifecycle — you don't need to be a full-time engineer, but you should be comfortable working in technical environments, understanding developer workflows, and advising on AI adoption strategies
• Experience building with or selling developer tools, AI-powered coding platforms, or technical platform products to engineering organizations
• Proficiency with modern development methodologies and frameworks (APIs, JavaScript, React, JSON) and the ability to build working prototypes or demos to validate use cases
• Strong executive presence — equally comfortable coding alongside developers as you are presenting to a CTO or VP of Engineering
• A track record of running structured POV processes: establishing clear goals and success criteria, working hands-on inside customer environments, and driving toward measurable outcomes
• Foundational understanding of IT security principles and experience supporting enterprise security and compliance requirements in a pre-sales context
• Exceptional communication skills, both written and verbal, with the ability to distill complex technical concepts for any audience
• Previous experience in a startup or fast-paced environment
• Able to travel up to 25%

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The total compensation range for this role is $220,000 - $260,000 USD OTE (on-target earnings), consisting of base salary and on-target commission. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

Builder.io is looking to add an accomplished Enterprise Account Executive to our team, to directly create and drive new opportunities with our largest prospects. You will partner with the surrounding GTM team to engage with customer developers and business leaders in a consultative sales process, helping to shape a new and quickly growing category that delivers high-velocity visual building to large-scale digital businesses.

As an Enterprise Account Executive at Builder.io, you will...

• Generate, advance, and close opportunities with Enterprise level customers ($50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota
• Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success
• Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals
• Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions
• As an early stage hire, bring creativity and a spirit of experimentation to all that you do. We have a working playbook, and we want you to partner with us to iterate and make it even better

You will thrive in this role if you have…

• 7+ years B2B SaaS Sales experience, with a track record of strong attainment
• 3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders
• History of running complex, multi-department sales processes with large organizations
• Desire to learn and continuously grow
• Previous experience working in a startup and/or fast-paced organization
• Excellent oral and written communication skills
• Experience selling CMS or having deep knowledge of front-end development is a great plus
• Able to travel up to 25%

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The total compensation range for this role is $260,000 - $330,000 USD OTE (on-target earnings), consisting of base salary and on-target commission. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

Builder.io is looking to add an accomplished Enterprise Account Executive to our team, to directly create and drive new opportunities with our largest prospects. You will partner with the surrounding GTM team to engage with customer developers and business leaders in a consultative sales process, helping to shape a new and quickly growing category that delivers high-velocity visual building to large-scale digital businesses.

As an Enterprise Account Executive at Builder.io, you will...

• Generate, advance, and close opportunities with Enterprise level customers ($50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota
• Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success
• Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals
• Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions
• As an early stage hire, bring creativity and a spirit of experimentation to all that you do. We have a working playbook, and we want you to partner with us to iterate and make it even better

You will thrive in this role if you have…

• 7+ years B2B SaaS Sales experience, with a track record of strong attainment
• 3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders
• History of running complex, multi-department sales processes with large organizations
• Desire to learn and continuously grow
• Previous experience working in a startup and/or fast-paced organization
• Excellent oral and written communication skills
• Experience selling CMS or having deep knowledge of front-end development is a great plus
• Able to travel up to 25%

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The total compensation range for this role is $260,000 - $330,000 USD OTE (on-target earnings), consisting of base salary and on-target commission. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

Builder.io is looking to add an accomplished Commercial Account Executive to our team, to directly create and drive new opportunities with small to medium-sized prospects. You will partner with the surrounding GTM team to engage with customer developers and business leaders in a consultative sales process, helping to shape a new and quickly growing category that delivers high-velocity visual building to large-scale digital businesses.

As a Commercial Account Executive at Builder.io, you will...

• Generate, advance, and close opportunities with Commercial customers ($30,000 - $100,000+ ACV) to consistently exceed a $825k annual quota
• Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success
• Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals
• Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions
• As an early stage hire, bring creativity and a spirit of experimentation to all that you do. We have a working playbook, and we want you to partner with us to iterate and make it even better

You will thrive in this role if you have…

• 4+ years B2B SaaS Sales experience, with a track record of strong attainment
• 2+ years of experience successfully selling complex technical software to teams including developers as key stakeholders, in a quota carrying role
• Desire to learn and continuously grow
• Previous experience working in a startup and/or fast-paced organization
• Excellent oral and written communication skills
• Experience selling CMS or having deep knowledge of front-end development is a great plus
• Able to travel up to 25%

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The total compensation range for this role is £130,000 – £150,000 GBP OTE (on-target earnings), consisting of base salary and on-target commission. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

About the team:

Builder.io’s Fusion engineering team is a fast-growing team focused on developing the Fusion project, an AI Software Engineer that enables Product Managers, Designers and Engineers within an organization to contribute seamlessly to your company's codebase and product. This global team is responsible for innovating ways to accelerate the development of interactive experiences and product features, making product development accessible across the organization.

As a Senior Software Engineer, you will...

• Partner heavily with Product Managers and Design to not just build, but help shape and define world-class product experiences based on technical feasibility and user impact.
• Own the full feature cycle, from joining customer calls to identify friction points, to architecting the solution, implementation, testing, and verifying success in production.
• Engineer the bridge between intent and execution: You will build the product that translates a Designer’s vision or a PM’s requirement into real production code within a customer’s codebase. You are solving the hard problem of making an inherently rigid, developer-centric world (Git, CI/CD, code structures) accessible to non-technical users.
• Act as a technical bridge between the code and the customer. You will translate complex customer requirements into scalable technical solutions and shorten the feedback loop between user pain and feature release.
• Lead technical decision-making for your features, prioritizing speed-to-value without sacrificing code quality or long-term maintainability.
• Navigate the complexity of "Code-as-Data": You will connect the dots between our platform and the customer's diverse technical environments. You aren't just shipping features; you are building a system that must intelligently navigate, understand, and modify external codebases reliably.

You will thrive in this role if you have…

• 6+ years of experience in full-stack web development with a proven track record of shipping complex products to production.
• Deep expertise in React (or other modern frontend development framework) and Node.js/TypeScript, with an eye for performance and architectural patterns.
• Strong Product Intuition: You care about why you are building something as much as how. You are comfortable making product micro-decisions and dealing with ambiguity.
• A Customer-First Mindset: You are comfortable speaking directly with customers, asking the right questions to uncover the root problem, and owning the resolution.
• Cloud Fluency: Experience architecting scalable systems on AWS or Google Cloud.
• High Agency: You don't wait for a ticket to be perfectly defined; you seek out the problem, define the solution, and deliver value iteratively.

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The base salary range for this role is $165,000 - $230,000 USD. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

At Builder.io, we're pioneering the space between design and development, creating a new category of Visual Development Platform that transforms how teams build digital products. Our mission is to empower design and development teams to unlock their full potential through modern development workflows powered by cutting-edge AI technology.

If you're passionate about innovation, developer experience, and helping customers succeed through AI-powered workflows, we’d love to hear from you.

Examples of things you’ll work on:

• Partner with GTM leadership, Finance, and Product to design and execute strategies that accelerate growth
• Help develop KPI frameworks and perform data analysis to inform revenue decisions, forecast our revenue, and identify performance trends
• Create leverage for our GTM teams through implementation/optimization of processes, territories, ROE, CPQ, etc. 
• Build compensation programs that align incentives to Builder’s priorities
• Experiment and build programs to increase deal velocity and ASPs

You will thrive in this role if you have…

• Curiosity and an affinity for execution 
• 6+ years of experience in Sales / Revenue Operations,  or a related GTM planning function.
• Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies
• Strong analytical skills with experience in Excel, SQL, and BI tools
• Excellent cross-functional collaboration and stakeholder management skills.

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The base salary range for this role is $150,000 - $185,000 USD. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

About the role

As the Lead Infrastructure Engineer on the Fusion team, you will be a key driver in shaping the future of our production platform: Fusion Cloud. This is a hands-on, high-impact role responsible for the architecture, security, scaling, and operational excellence of our infrastructure platform. You will leverage your deep expertise in cloud services, Kubernetes, and Infrastructure-as-Code to ensure a world-class, scale efficient platform for the future of Builder.io.

Responsibilities

• VPC Architecture: Lead the design and implementation of Virtual Private Cloud (VPC) and hybrid cloud deployment solutions for demanding enterprise customers.
• Kubernetes Scaling: Architect the next generation of our production Fusion Cloud platform, optimizing for speed, flexibility, efficiency, and fault tolerance.
• Networking: Design and manage all cloud networking (VPC, security groups, routing, traffic management), ensuring optimal latency and security for Fusion environments.
• Infrastructure-as-Code (IaC): Standardize and evolve infrastructure using IaC, focusing on consistency, repeatability, and auditability.
• Observability: Drive a comprehensive observability stack (metrics, logs, traces) for production health, performance, and resource tracking across Fusion environments and the core platform.
• Tooling: Develop automation tools and internal platforms that reduce manual operations and accelerate our cloud management processes.

Requirements

• Experience: 7+ years of professional experience in an SRE, DevOps, or Infrastructure Engineering role, ideally in a high-growth SaaS environment.
• Cloud Expertise: Deep expertise in a major cloud provider (GCP preferred, but AWS/Azure experts welcome) and extensive hands-on experience with core cloud networking and security services.
• SRE/Platform Proficiency: Expert-level proficiency managing, scaling, and optimizing production environments.
• Adaptability & Initiative: Proven ability to navigate technical ambiguity, proactively defining and solving novel infrastructure problems alongside the engineering team.
• Customer Focus: A relentless curiosity about how our customers use the Fusion Cloud platform to drive continuous improvement in stability, scalability, and user experience.
• IaC & Scripting Proficiency: Expert proficiency with Infrastructure-as-Code (Terraform) and scripting (TypeScript, Python, Go, or Bash).

Bonus

• Experience building out infrastructure for VPC deployments.

The items above are a starting point for a conversation, not a hard list of requirements. If this role excites you, we hope you will apply!

The base salary range for this role is $150,000 - $250,000 USD. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

At Builder.io, we're pioneering the space between design and development, creating a new category of Visual Development Platform that transforms how teams build digital products. Our mission is to empower design and development teams to unlock their full potential through modern development workflows powered by cutting-edge AI technology.

If you're passionate about innovation, developer experience, and helping customers succeed through AI-powered workflows, we’d love to hear from you.

About the Role:

You’ll collaborate directly with engineering, design, and product teams at some of the world’s most innovative companies, helping them reimagine how they design, build, and scale digital experiences with Builder.

Whether through Fusion, our AI-powered code generation suite that streamlines handoff between design and development, or Publish, our API-driven content platform, you’ll partner with engineering, design, and product teams to reimagine how they design, build, and scale digital experiences with Builder.

Key Responsibilities:

• Lead interactive onboarding programs for enterprise design and engineering teams, leading live workshops, hands-on integration sessions, and technical pairings.
• Guide customers through implementing and optimizing Builder’s platform, from Fusion (AI-powered code generation) to Publish (visual content management), ensuring seamless setup and adoption.
• Collaborate directly with developers and designers to debug issues, extend functionality, and build real projects that demonstrate Builder’s AI and visual development capabilities in action.
• Identify and scale high-impact workflows where Builder’s AI can accelerate design-to-code handoffs, reduce engineering bottlenecks, and drive measurable ROI.
• Develop enablement resources and playbooks—from best-practice guides and sample repos to reusable onboarding templates—capturing learnings from real customer engagements.
• Partner with Product and Engineering teams to translate customer feedback into actionable insights, refine new features, and continuously improve the onboarding experience.

What We're Looking For:

• Front-End Development Expertise: 4+ years of experience with HTML, CSS, JavaScript, and modern frameworks like React, Vue, or Angular.
• AI & Workflow Enablement Interest: Experience with (or a strong curiosity about) prompt design, generative AI tools, or LLM-based development workflows.
• Headless Architecture Proficiency: Familiarity with modern web architectures (headless CMS, APIs, GraphQL) and how data and content flow through large systems.
• Customer-Facing Experience: Proven success supporting or implementing complex software solutions for enterprise customers.
• Strategic Thinker: Ability to translate technical and business needs into clear plans that drive adoption and measurable outcomes.
• Adaptable & Collaborative: Thrives in dynamic, fast-moving environments. Open to feedback, learning, and experimentation.

The total compensation range for this role is $100,000 - $180,000 USD consisting of base salary and performance-based annual bonus. This role is also eligible for meaningful company equity and benefits.
This position is fully remote and open to candidates in multiple locations. Compensation may vary by country and local market and will be discussed early in the interview process. Final offer amounts are determined based on experience, role-related knowledge, skills, and abilities.

Why Builder.io?

• Innovative Culture: Join a team that values creativity and forward-thinking ideas.
• Professional Growth: Collaborate with top-tier enterprise customers and help shape the future of visual development.

If you're excited about this role and passionate about driving customer success with cutting-edge technology, we want to hear from you!