JOB SUMMARY

As a member of our Premier Buyer Account Management Team, the Buyer Account Manager - Mobile will drive GMV growth by servicing a group of large B2B mobile buyers. The Buyer Account Manager - Mobile will be responsible for supporting and growing mobile buyers by applying their experience in secondary-market mobile B2B sales, operations, and buyer management. Additionally, this individual will work cross-functionally with our seller account management, product, sales, marketing, and operations teams to provide further operational support. This person would report directly to the Vice President of Buyer Growth.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Manage a cohort of large mobile buyers (“Premier” buyers) currently purchasing on B-Stock
• Be a hyper-responsive single point of contact for Premier mobile buyers
• Drive cohort GMV, bidding activity, and dispute resolution
• Develop a comprehensive understanding of B-Stock’s business model, platform, solutions, and value
• Develop an in-depth knowledge of every B-Stock mobile marketplace, including inventory condition, schedules, inventory sources, individual facilities and their variances, inventory forecasts, and any other detail related to mobile transactions.
• Execute buyer outreach via phone call, email, and text
• Ensure successful transactions by providing excellent and consistent day-to-day operational support to buyers. Solve issues and remove barriers related to payments, shipping, or other services as needed
• Work closely with Seller Account Management, Product, CS, and other teams to resolve issues, identify improvement opportunities, and implement new processes for an improved Premier mobile buyer experience
• Reporting and analysis of large buyer acquisition and activity. Maintain Salesforce records for buyers
• Maintain constant awareness of the overall mobile industry, specifically secondary mobile markets, competitor activities, and challenges 
• Exceed operational metrics: Total cohort buyer spend, buyer transaction growth, churned buyer rate, dispute rate
• Drive buyer onboarding: Successfully convert mobile prospects into active registered bidders by delivering demos, education, and high-touch platform support
• Up to 20% travel expectation, including relevant mobile trade shows, buyer visits, and more. 
  
  

RESPONSIBILITIES, MINIMUM QUALIFICATIONS & JOB SKILLS

• 3+ years of experience with Enterprise B2B Liquidation Sales or Account Management in the Mobile secondary market
• Coachable and can work well independently and collaboratively
• Outgoing and personable disposition, eager to create new relationships, not afraid to call people
• Ability to manage expectations and drive the behavior of people with strong personalities
• Experience with, and/or an understanding of the marketplace business model
• Excellent executive function, follow-through, and resilience. 
• Persuasive verbal communication skills
• Proven ability and willingness to work with tight deadlines and quick response times
• Proficient in MS Office or G-Suite, Salesforce.com, and other CRM platforms
• The ability to think creatively and find solutions to problems
• Experience managing a revenue target and quota

PREFERRED QUALIFICATIONS 

• Knowledge or Understanding of B2B e-commerce, ERP (enterprise resource planning), logistics software solutions, or SaaS (Software as a Service)
• Experience working in a start-up-like environment
• Desire to work in a detail-oriented environment with large transactions
• College degree in Business, Marketing, Supply Chain, Finance, or related field, or equivalent relevant experience
  

The pay rate for this role will range between $75,000 to $86,000, per annum. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.

JOB SUMMARY

We are looking for an experienced Senior Product Manager to join B-Stock. This role spans the full breadth of our platform — seller operations, buyer experience, marketplace mechanics, and the infrastructure that connects them. You will work directly with engineering, design, operations, and client teams to ship features that move real metrics for our sellers and buyers.

We are hiring for high agency and sharp product instincts first. Domain fluency matters less than the ability to develop it fast. The ideal candidate uses AI as a core part of how they work — to move faster, think more rigorously, and own more surface area than a traditional PM could. If you thrive in ambiguous environments, communicate directly, and treat shipping as the beginning rather than the end of the job, this role is for you.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Drive product execution: Own discovery, prioritization, and delivery across multiple product areas simultaneously — from defining the problem through launch and iteration; AI enables you to carry more scope, and we expect you to.
• Define requirements: Translate business goals and user needs into clear PRDs, user stories, and acceptance criteria that engineering and design can execute with confidence.
• Own your outcomes: Define success before you build, track it rigorously after launch, and treat adoption and user conversion as your responsibility — not something that happens automatically after shipping.
• Drive adoption: Take ownership of feature adoption and user conversion to new solutions; shipping is the beginning, not the end.
• Partner cross-functionally: Work effectively with engineering, design, operations, account management, and client teams to align on priorities and remove blockers.
• Support enterprise clients: Collaborate with account management and operations to translate client needs into product requirements and manage expectations through delivery.
• Communicate directly: Articulate product strategy, tradeoffs, and progress clearly and concisely to stakeholders at all levels — from engineering stand-ups to leadership reviews; no hedging, no ambiguity.
• Prototype and validate fast: Use AI tools to accelerate research synthesis, rapid prototyping, and hypothesis testing — reducing the time between idea and validated signal.
• Develop domain fluency: Quickly build working knowledge of the product areas you own and the users who depend on them.
• Stay current: Actively track product best practices, AI tooling developments, and industry trends — and bring what you learn back to how the team works.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

EDUCATION AND EXPERIENCE

• Experience: 5+ years of product management experience, preferably within a B2B, SaaS, marketplace, or e-commerce environment
• Education: BA/BS/MS degree in Business, Computer Science, Engineering, or a related field
• Track record: Demonstrated history of shipping features with measurable business impact across varied product domains
• Tools: Proficiency in product management and collaboration tools; comfort working with technical documentation and engaging directly with engineering teams
  
  

KEY QUALIFICATIONS

• High agency: You take ownership, move without being told, and push for excellence — you're not waiting for a roadmap to be handed to you.
• Problem framing: Strong ability to define the right problem before jumping to solutions; knows how to separate symptoms from root causes.
• Technical fluency: Able to read API documentation, understand system architecture tradeoffs, and hold credible conversations with engineering.
• Data-driven mindset: Proficiency in defining KPIs, analyzing product data, and using insights to drive prioritization and evaluate outcomes.
• Requirements definition: Strong ability to write detailed PRDs and manage technical backlogs with minimal oversight.
• Customer obsession: Genuine curiosity about the people you build for — sellers and buyers — and a disciplined habit of validating assumptions before committing to build.
• Communication: Excellent written and verbal communication for PRDs, stakeholder updates, and cross-functional alignment.
• AI fluency: Uses AI tools — including Claude and Claude Code — as a core part of how they work, not a novelty; this means faster research synthesis, sharper PRDs, rapid prototyping, and the ability to carry more product surface area than a traditional PM.
• Independence: Can work autonomously within a strategic framework, make sound product decisions, and deliver results consistently.

PREFERRED QUALIFICATIONS

• Experience with B2B marketplace, auction, or re-commerce platforms
• Background working across multiple product domains within a single company — seller tools, buyer experience, platform infrastructure, or similar
• Familiarity with enterprise client dynamics and the product considerations that come with managing large, complex accounts
• Exposure to logistics, payments, or operational workflows in a product context
• History of improving adoption metrics and user conversion through deliberate post-launch iteration
• Experience supporting platform migrations or large-scale feature rollouts
• Familiarity with agile development processes and continuous delivery

WHAT SUCCESS LOOKS LIKE?

• Ships features consistently on time and with high quality — and owns multiple areas simultaneously because AI enables the throughput
• Defines success metrics before building and tracks them rigorously after launch
• Drives adoption and user conversion to new solutions — takes ownership beyond the ship date
• Builds trusted relationships with engineering, design, and operations teams
• Develops genuine fluency in their product domains and earns credibility as a knowledgeable partner across the organization
• Identifies problems before they are escalated — and arrives with a well-framed proposal, not just a question
• Actively uses AI tooling — including Claude and Claude Code — to move faster, write better requirements, and reduce manual overhead across product workflows
• Begins demonstrating senior-level behaviors: proactively expanding scope, influencing cross-functional direction, and raising the bar for how the team works — including how it uses AI

The pay rate for this role will range between $160,000 to $180,000, per annum. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.

JOB SUMMARY

We are looking for an experienced Product Manager to own Payments at B-Stock. This role sits at the heart of how buyers and sellers transact across our marketplace — covering payment infrastructure, third-party integrations, and the workflows that move money reliably at scale. You will work closely with engineering, finance, operations, and logistics to define requirements, ship features, and continuously improve how payments work across our platform.

This role is ideal for someone who is energized by complex systems, thrives in cross-functional environments, and brings enough payments or fintech experience to move quickly without a long ramp. Experience with vendors like Stripe, GetBalance, or NetSuite is a plus — but we are hiring a strong product manager first.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Lead product work across payments: Drive discovery, prioritization, and execution for payment systems including invoicing, disbursements, automated billing, and payment method infrastructure — while staying flexible to take on adjacent product areas as needs evolve.
• Lead third-party integrations: Manage the full lifecycle of integrations with payment vendors such as Stripe, GetBalance, NetSuite, and future partners — from discovery and scoping through launch and iteration.
• Drive key metrics: Define, track, and continuously improve payment-related KPIs including Time to Pay, payment success rates, and failure/chargeback rates.
• Define requirements: Translate complex financial and technical requirements into detailed PRDs, user stories, and acceptance criteria that engineering teams can execute with minimal back-and-forth.
• Identify and mitigate risk: Proactively surface and address risks related to fraud, payment compliance, and reconciliation gaps before they become customer-facing issues.
• Partner cross-functionally: Collaborate closely with engineering, finance, operations, and account management to resolve integration challenges and ship reliable payment features.
• Build payments fluency: Develop strong working knowledge of payment flows, reconciliation processes, and vendor capabilities to effectively represent the domain in cross-functional discussions.
• Support enterprise clients: Partner with account management and engineering to manage payment-related client migrations and technical onboarding with minimal disruption.
• Communicate with stakeholders: Clearly articulate product strategy, tradeoffs, and feature rationale to leadership, engineering, and client-facing teams across all areas you support.
• Stay current: Keep up with product best practices, payment industry trends, emerging vendors, and relevant regulatory developments to continuously improve the areas you own.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

EDUCATION AND EXPERIENCE

• Work experience: 3+ years of product management experience, with at least 2 years focused on payments, fintech, or financial infrastructure, preferably within a B2B, SaaS, marketplace, or e-commerce environment.
• Education: BA/BS/MS degree in Business, Computer Science, Engineering, Finance, or a related field.
• Track record: Demonstrated history of shipping payment features or integrations with measurable business impact.
• Tools: Proficiency in product management and collaboration tools; comfort working with technical documentation and API-level concepts.
  
  

KEY QUALIFICATIONS

• Payments familiarity: Experience working on or alongside payment systems — including concepts such as ACH, wire transfers, credit card processing, net terms, automated billing, or reconciliation; depth in some areas is valued over breadth in all.
• Integration experience: Hands-on experience managing third-party payment platform integrations such as Stripe, GetBalance, NetSuite, or comparable vendors.
• Technical fluency: Ability to read API documentation, understand system architecture tradeoffs, and collaborate closely with engineering teams on complex integration decisions.
• Data-driven decision making: Proficiency in defining KPIs, analyzing payment data, and using insights to drive prioritization and product decisions.
• Requirements definition: Strong ability to write detailed PRDs and manage technical backlogs with minimal oversight.
• Risk awareness: Comfortable working with cross-functional partners — finance, legal, operations — to identify and navigate fraud, compliance, and reconciliation considerations in complex B2B environments.
• Communication: Excellent written and verbal communication for PRDs, stakeholder updates, and cross-functional alignment.
• AI fluency: Comfortable leveraging AI tools — including Claude and Claude Code — to accelerate discovery, requirements writing, data analysis, and day-to-day product workflows; treats AI as a core productivity layer, not an afterthought.
• Independence: Can work autonomously within a strategic framework, make sound product decisions, and deliver results consistently.

PREFERRED QUALIFICATIONS

• Experience with B2B marketplace, auction, or liquidation platforms
• Background in financial operations, ERP systems, or reconciliation workflows
• Familiarity with fraud detection tooling or risk management in payment ecosystems
• Exposure to logistics, supply chain, or fulfillment workflows — especially where they intersect with payment triggers, dispute resolution, or operational reporting — is a strong bonus
• History of improving payment-related KPIs through sustained product iteration
• Experience supporting enterprise client migrations involving payment system changes
• Familiarity with agile development processes and continuous delivery

WHAT SUCCESS LOOKS LIKE?

• Ships features consistently on time and with high quality across payments and any adjacent areas they take on
• Builds strong working knowledge of B-Stock's payment vendor ecosystem and proactively flags improvement opportunities
• Builds trusted cross-functional relationships with engineering, finance, and operations teams
• Reduces friction in buyer and seller workflows, with measurable improvements to key metrics like Time to Pay and payment success rates
• Produces PRDs and requirements that engineering teams can execute with minimal back-and-forth
• Effectively manages third-party vendor relationships and integration lifecycles
• Identifies and helps mitigate payment and product risk before it becomes a customer-facing issue, in close partnership with engineering, finance, and operations
• Earns credibility as a knowledgeable, reliable PM across the areas they own — payments and beyond
• Actively uses AI tooling — including Claude and Claude Code — to move faster, write better requirements, and reduce manual overhead across product workflows
• Begins demonstrating senior-level behaviors: proactively identifying strategic gaps, expanding scope ownership, and influencing cross-functional direction beyond their immediate team

The pay rate for this role will range between $140,000 to $160,000, per annum. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.

THE ROLE

B-Stock is seeking a strategic and hands-on Director of Data to lead our Analytics, Data Engineering, and Data Science functions. This leader will unify our data organization into a high-performing Center of Excellence and play a key role in enabling AI-driven product innovation across bstock.com.

This is a highly visible leadership role that partners closely with Engineering, Product, Marketing, and Executive Leadership to ensure data drives measurable business impact.

WHAT YOU WILL DO?

Lead and Scale the Data Organization

• Oversee Analytics, Data Engineering, and Data Science teams.
• Build and execute a forward-looking Data & AI strategy aligned to company goals.
• Hire and grow high-performing talent, future AI/LLM specialists.
• Establish a culture of technical excellence, accountability, and measurable business impact.

Drive Business & Product Analytics

• Own business intelligence and analytics platforms including Tableau, GA4, and Amplitude.
• Standardize company-wide metrics and ensure trusted, actionable reporting.
• Enable scalable self-serve analytics and experimentation frameworks.
• Partner with Marketing and Product teams on attribution, growth analytics, and product insights.

Build Scalable Data Infrastructure (GCP-Based)

• Lead the architecture, optimization, and scalability of data pipelines and warehouse infrastructure within Google Cloud Platform (GCP).
• Leverage GCP data services (e.g., BigQuery, Dataflow, Pub/Sub, Cloud Storage, Composer, Dataproc) to build reliable, performant systems.
• Ensure strong data quality, governance, security, and cost optimization practices.
• Define and manage SLAs for production data systems.
• Improve observability and monitoring across the data stack.

Advance Data Science, ML & AI Capabilities

• Lead the development and productionization of ML models that improve marketplace performance.
• Leverage GCP AI/ML services (e.g., Gemini, AutoML, model deployment and monitoring tools) to accelerate experimentation and advance analytical capabilities.
• Establish best practices for experimentation, model lifecycle management, and MLOps.

WHAT SUCCESS LOOKS LIKE?

• A unified and high-performing Data organization.
• Trusted, standardized metrics across the company.
• Scalable, reliable GCP-based data infrastructure supporting business growth.
• AI/ML models successfully drive into the data driven product features.
• Clear data-driven insights influencing executive decision-making.

WHAT YOU BRING?

• 10+ years of experience in Analytics, Data Engineering, or Data Science.
• 5+ years leading multi-functional data teams.
• Strong experience owning both analytics and data infrastructure in a SaaS environment.
• Deep experience with Google Cloud Platform (GCP), including:
  • BigQuery and modern cloud data warehousing
  • Data pipeline and orchestration tools (e.g., Dataflow, Pub/Sub, Composer)
  • Cloud-based ML platforms (e.g., Vertex AI)\
  • Infrastructure, cost management, and performance optimization in GCP
• Experience production-izing ML models in real-world applications.
• Strong familiarity with BI tools (Tableau, Power BI or similar) and product analytics tools (Amplitude, GA4 or similar).
• Experience working cross-functionally with Product and Engineering leaders.

NICE TO HAVE

• Marketplace or two-sided platform experience.
• Experience scaling data organizations in high-growth SaaS companies.

WHY JOIN B-STOCK?

You’ll have the opportunity to shape how data and AI power one of the world’s largest B2B marketplace platforms. This role offers high impact, executive visibility, and the ability to build and scale a modern data organization at a pivotal growth stage.

The pay rate for this role will range between $250,000 to $275,000, per annum. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.

JOB SUMMARY 

The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 

• Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
• Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
• Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
• Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
• Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
• Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
• Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
• Tracks and reports listing metrics to drive accountability and continuous improvement.
• Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
• Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
• Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
• Monitors account and category performance to recommend competitive pricing strategies for future inventory.
• Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
• Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.

MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES 

• High School Diploma or GED
• Thorough attention to detail
• Excellent written and verbal English communication skills
• Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
• Experience working in a fast-paced and multi-deadline-driven environment
• Efficient and analytical with the ability to self-manage while contributing to a positive work environment
• Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
• Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings

PREFERRED QUALIFICATIONS 

• Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
• Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
• Prior work experience in HTML and Magento
• Bachelor’s degree or an equivalent combination of education or experience

The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.

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