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About Brightfield
Brightfield is an AI company with a team of data-driven innovators, problem solvers, and trusted advisors in human capital and workforce analytics. Since 2006, we have empowered the Global 2000 with analytic insights to reduce costs, decrease risk and increase their competitive advantage through our AI-powered SaaS platform, TDX (Talent Data Exchange). TDX is fueled by +$573B in aggregated workforce spend data from 139 countries.
As a company, we are thought leaders in AI and industry experts in contingent workforce analytics. We foster a collaborative, fully remote work environment that values flexibility, continuous learning, and personal growth. This position will report to the Chief Customer Officer.
About the Role
We are looking for a Senior Customer Success Manager (Sr. CSM) to own and grow relationships with Brightfield’s most strategic customers. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle.
The ideal candidate is a strategic and proactive relationship builder with a proven track record in enterprise account management, preferably in a SaaS and product-led environment. They are a trusted advisor who can lead executive conversations, guide adoption practices, and identify opportunities for expansion. The Sr. CSM will work cross-functionally with Sales, Product, Data & Analytics, and Marketing to advocate for customer needs and ensure ongoing success with Brightfield’s TDX platform.
What You’ll Do
Who You Are
What You’ve Done
Equal Opportunity Employer
Brightfield is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
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About Brightfield
At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.
With over $573B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.
We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.
About the Role
Brightfield is seeking a Senior Data Integration Engineer to play a critical role in designing, building, and scaling the data pipelines and integrations that power TDX. This role is focused on integrating TDX with the customer’s data, workflows and processes.
You will lead the data integration and implementation of TDX API, data pipelines and integrations across internal systems, customer data sources, and third‑party platforms. This is a hands-on, senior-level role for an engineer who thrives in complex data environments, brings strong architectural judgment, and takes pride in building reliable and scalable data solutions. You will partner closely with Product, Data & Analytics, and Engineering to support Brightfield’s customers.
What You’ll Do
What You Bring
Equal Opportunity Employer
Brightfield is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to apply?
Apply to BrightfieldShare this job
About Brightfield
At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.
With over $573B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.
We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.
About the Role
Brightfield is seeking a VP of Services & Delivery to define, build, and scale our professional services, data analytics and delivery capabilities to ensure customers realize measurable value from TDX quickly and consistently. This leader will own the end-to-end implementation and delivery of TDX from implementation, data onboarding, analytics and delivery of value-added services that deepen customer outcomes and drive adoption.
The ideal candidate is a strategic, hands-on operator who knows how to scale a services organization in a high-growth SaaS environment without sacrificing quality. You bring strong customer judgment, delivery best practices, rigor, and a talent for building repeatable services playbooks—while partnering seamlessly with Customer Success, Sales, Product, and Engineering to support a cohesive customer experience. You will build services engagement, services offerings and delivery strategies as well as set the vision for services growth setting clear priorities, strengthening execution standards, and building a high-performing culture.
What You’ll Do
What You Bring
Equal Opportunity Employer
Brightfield is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to apply?
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