Breeze is hiring- join us! 

Breeze Airways is a Seriously Nice™ airline merging technology with kindness.  Airport Agents work as part of a team of highly motivated self-starters who support Guests through all the phases of their journey. At the airport, they help Guests with check-in, boarding, baggage, etc. Work days can be quite routine, or they can be demanding. A high-demand day may consist of working with multiple Guests at the same time during an operational disruption or helping a hurried Guest who may take out their frustration on the Team Member. Remaining calm under pressure, focusing on solutions, communicating clearly verbally, and maintaining a positive attitude are essential skills for this job. Team Members must be willing and able to contribute to the development of a growing team environment.

Hourly Pay: $16.50 per hour

This is a Part-Time position

Here’s what you’ll do 

• Provide Breeze Guests at the airport with a Seriously Nice experiencing during check-in and boarding
• Engage with Guests through digital channels to provide solutions and information
• Provide detailed feedback on opportunities to improve the overall Guest Experience
• Empower Guests by offering solutions and answering questions
• Mentor others as your skillset expands
• Work in multiple programs and on multiple screens simultaneously
• Resolve Guests concerns with kindness
• Recommend improved processes though the spirit of ingenuity and integrity
• Stay up to date on new product releases and participate in educational opportunities to deliver excellence in the role
• Ability to work independently and as part of a team
• Commit to regular attendance and punctuality
• Greet and assist Guests with a friendly welcome through arrival and check-in process, including support for Guests with special needs such as unaccompanied minors, VIP Guests and Guests needing wheelchair assistance
• Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
• Direct Guests through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to Guests upon arrival.
• Push wheelchairs with Guests through all areas of the airport including terminal and gate areas.
• Uphold the Breeze Aviation Group Values of Safety, Kindness, Ingenuity, and Excellence
• Other duties as assigned
• Achieve performance measure and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence.

Here’s what you need to be successful 

Minimum Qualifications 

• High School Diploma or General Education Development (GED) Diploma
• Must be at least 18 years of age
• Two (2) years of customer service experience
• Excellent reading comprehension and writing skills with an emphasis on grammar & spelling
• Basic proficiency with Microsoft Office 365
• Proficient and quality written communication typing at 45 WPM
• Be willing to work with a station trainer to learn how to operate a jetway up to and away from parked aircraft.
• Reside within 25 miles of Fort Myers International Airport and able to work from or travel to Breeze location(s) for meetings and trainings as needed
• Strong attention to detail, organization, and time management skills
• Self-starter with a positive attitude and strong desire for success
• Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including Breeze’s confidential reporting systems: Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)
• Potential need to be available to respond on short notice as occasional mandatory overtime may be required to support irregular operations
• Ability to showcase exceptional customer service abilities to all clientele.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to lift, carry, push, pull and move items of 50 pounds or more on a regular basis.
• Must be able to communicate by radio and other devices.
• Must be able to observe, judge distances, identify surroundings, hazards, aircrafts and equipment.
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
• Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.
• Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.
• Must be able to obtain and maintain a SIDA badge in accordance with TSA requirements
• Possess at least two of the below required documentation to acquire Security Identification Display Area (SIDA) badge at the Orlando International Airport.
  • These documents are: 
    • For those born in the United States:
      • US Birth Certificate
      • US Passport
      • US or Canadian Drivers License
      • Social Security Card
      • Insurance Card
      • Walker ID
      • Military ID
    • For those born outside of the United States:
      • US Passport
      • Birth Certificate
      • Certificate of Naturalization
      • US-DS1350 - Certification of Birth Abroad

Preferred Qualifications 

• Previous airline experience
• Previous contact center experience
• Bi-lingual (English and Spanish)
• Navitaire PSS experience
• Gladly experience

Skills/Talents 

• When working or traveling on Breeze flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Promote Breeze’s #1 value of safety as a Safety Ambassador, supporting Breeze’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Lifting up to 100 pounds occasionally, 50 pounds frequently
• Live and promote Breeze’s core Values and Vision

Perks of the Job 

• Vision and Dental 
• Health Savings Account with Breeze Employee Match 
• 401K with Breeze Employee Match 
• PTO  
• Travel on Breeze and other Airlines too! 

Breeze is hiring- join us!

Breeze is looking for “Seriously Nice” Full Time Flight Attendants for our RSW Crew Base!

As one of our most highly visible Team Members, Flight Attendants are responsible for the safety and comfort of our Guests and fellow Team Members; we expect them to welcome and accommodate Guests, mitigate high-stress situations, collaborate and problem solve with other Team Members, use good judgement, and just be...nice. We will rely on you to act as the face the Company by embracing Breeze’s Five Core Values – Safety, Kindness, Integrity, Ingenuity, and Excellence.

Here’s what you’ll do

• Provide an exceptional Guest experience – warmly welcome Guests onto our aircraft, aide in seating assignments, luggage and garment stowage, or any additional information requested, while remaining present and available for further assistance
• Remain positive and be kind – our Guests should always feel valued and appreciated; be empathetic and act with humanity!
• Maintain a safe work environment for our Guests and Team Members
• Remain calm under pressure and mitigate high-stress situations
• Effectively communicate, collaborate, and show respect for other Team Members – we all perform our best when we work together!
• Stay approachable and accommodating by monitoring the cabin regularly
• Remain flexible - understand that schedules may change due to operational, weather-related, and other unforeseen delays
• Stay current and compliant with FAA regulations, company procedures, and training requirements
• Demonstrate personal responsibility – be punctual, timely, and proactive
• Uphold professional appearance and etiquette guidelines, both in and out of the cabin
• Willing to assist in other departments, if necessary
• Comfortable using, implementing, and explaining Breeze’s Inflight technology
• Prepare and serve meals, snacks, and beverages (including alcohol) while practicing highest hygiene standards
• Maintain cabin cleanliness and galley organizational standards, comfortable working in tight quarters
• Provide instruction, including emergency and evacuation procedures, to Guests
• Administer first-aid and medical care, if required, in the event of an emergency
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress
• Conduct security screenings 
• Complete Autism Awareness Training 
• Ability to adhere to FAA and DOT travel regulations
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Here’s what you need to be successful

Minimum Qualifications

• 21 years of age or older
• High school diploma or equivalent educational achievement
• Height Minimum - must be able to reach and remove emergency equipment from overhead bins without assistance
• Height Maximum – must be able to have adequate head clearance in the cabin
• Ability to sit and buckle into the E190 and A220 Flight Attendant jumpseat seatbelt harness and lap belt
• Neat, well-groomed, and capable of making a positive impression
• Must be service-oriented
• Adhere to highest possible hygiene standard as outlined by the CDC
• Ability to read, write, speak, and understand the English language; may be required to communicate safety instructions to Guests who may not speak English
• Ability to pass a vision and hearing test
• Ability to successfully complete security screening training
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
• Legal right to work in the U.S.
• Legal right to travel without restriction to/from the United States
• Current Passport with a minimum of six (6) months remaining prior to expiration***
• Ability to serve alcoholic beverages
• Willing to relocate based on the company’s operational needs if applicable
• Able to work nights, weekends, holidays, and extended hours if needed
• Able to report for work in your assigned base for your assigned trips
• Able to work “Reserve Assignment” in your assigned base
• Self-starter, must have a positive attitude and strong desire for success
• Neat, well-groomed, and capable of making a positive impression.
• Nose piercings are acceptable and must follow our company guidelines: Studs only: Single 2mm or smaller nose stud is allowed.  Must be silver, gold or gemstone.  No hoops allowed. No other facial piercings are allowed.
• No teeth embellishments in uniform
• No more than two (2) earring per ear while in uniform

Note: Tattoos may be visible while in uniform if they are within our Company guidelines. Our company tattoo guidelines will be provided during the selection process.

***All Breeze Flight Attendants are required to have a current Passport, with a minimum of six (6) months remaining at the time of application***

Skills/Talents

• Ability to perform assigned duties, including standing for extended periods of time
• Ability to read announcements clearly and competently, give emergency commands and communicate in the English Language
• Ability to turn challenges into solutions or alternatives
• Ability to think independently while being a part of a collaborative team
• Ability to work independently as part of a team without direct supervision
• Physical abilities consistent with day-to-day operations and duties (e.g. lifting luggage, window exits, standard door operating procedures), including the ability to lift fifty (50) pounds
• Ability to close overhead storage compartments with a maximum push/pull force of approximately fifty (50) pounds
• Assist disabled passengers during the flight into and out of the Inflight wheelchair, then transporting them as needed
• Ability to push/pull beverage and food carts on wheels up and down inclines with maximum force of approximately sixty (60) pounds
• Ability to perform all safety-related procedures
• Exemplifies Breeze’s safety culture, values, and mission and be “Seriously Nice”!
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation
• Ability to work with individuals and teams at all levels in the organization 

Perks of the Job

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!

Breeze is hiring- join us!

Breeze is looking for “Seriously Nice” Part Time Flight Attendants for our RSW Crew Base!

As one of our most highly visible Team Members, Flight Attendants are responsible for the safety and comfort of our Guests and fellow Team Members; we expect them to welcome and accommodate Guests, mitigate high-stress situations, collaborate and problem solve with other Team Members, use good judgement, and just be...nice. We will rely on you to act as the face the Company by embracing Breeze’s Five Core Values – Safety, Kindness, Integrity, Ingenuity, and Excellence.

Here’s what you’ll do

• Provide an exceptional Guest experience – warmly welcome Guests onto our aircraft, aide in seating assignments, luggage and garment stowage, or any additional information requested, while remaining present and available for further assistance
• Remain positive and be kind – our Guests should always feel valued and appreciated; be empathetic and act with humanity!
• Maintain a safe work environment for our Guests and Team Members
• Remain calm under pressure and mitigate high-stress situations
• Effectively communicate, collaborate, and show respect for other Team Members – we all perform our best when we work together!
• Stay approachable and accommodating by monitoring the cabin regularly
• Remain flexible - understand that schedules may change due to operational, weather-related, and other unforeseen delays
• Stay current and compliant with FAA regulations, company procedures, and training requirements
• Demonstrate personal responsibility – be punctual, timely, and proactive
• Uphold professional appearance and etiquette guidelines, both in and out of the cabin
• Willing to assist in other departments, if necessary
• Comfortable using, implementing, and explaining Breeze’s Inflight technology
• Prepare and serve meals, snacks, and beverages (including alcohol) while practicing highest hygiene standards
• Maintain cabin cleanliness and galley organizational standards, comfortable working in tight quarters
• Provide instruction, including emergency and evacuation procedures, to Guests
• Administer first-aid and medical care, if required, in the event of an emergency
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress
• Conduct security screenings 
• Complete Autism Awareness Training 
• Ability to adhere to FAA and DOT travel regulations
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Here’s what you need to be successful

Minimum Qualifications

• 21 years of age or older
• High school diploma or equivalent educational achievement
• Height Minimum - must be able to reach and remove emergency equipment from overhead bins without assistance
• Height Maximum – must be able to have adequate head clearance in the cabin
• Ability to sit and buckle into the E190 and A220 Flight Attendant jumpseat seatbelt harness and lap belt
• Neat, well-groomed, and capable of making a positive impression
• Must be service-oriented
• Adhere to highest possible hygiene standard as outlined by the CDC
• Ability to read, write, speak, and understand the English language; may be required to communicate safety instructions to Guests who may not speak English
• Ability to pass a vision and hearing test
• Ability to successfully complete security screening training
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
• Legal right to work in the U.S.
• Legal right to travel without restriction to/from the United States
• Current Passport with a minimum of six (6) months remaining prior to expiration***
• Ability to serve alcoholic beverages
• Willing to relocate based on the company’s operational needs if applicable
• Able to work nights, weekends, holidays, and extended hours if needed
• Able to report for work in your assigned base for your assigned trips
• Able to work “Reserve Assignment” in your assigned base
• Self-starter, must have a positive attitude and strong desire for success
• Neat, well-groomed, and capable of making a positive impression.
• Nose piercings are acceptable and must follow our company guidelines: Studs only: Single 2mm or smaller nose stud is allowed.  Must be silver, gold or gemstone.  No hoops allowed. No other facial piercings are allowed.
• No teeth embellishments in uniform
• No more than two (2) earring per ear while in uniform

Note: Tattoos may be visible while in uniform if they are within our Company guidelines. Our company tattoo guidelines will be provided during the selection process.

***All Breeze Flight Attendants are required to have a current Passport, with a minimum of six (6) months remaining at the time of application***

Skills/Talents

• Ability to perform assigned duties, including standing for extended periods of time
• Ability to read announcements clearly and competently, give emergency commands and communicate in the English Language
• Ability to turn challenges into solutions or alternatives
• Ability to think independently while being a part of a collaborative team
• Ability to work independently as part of a team without direct supervision
• Physical abilities consistent with day-to-day operations and duties (e.g. lifting luggage, window exits, standard door operating procedures), including the ability to lift fifty (50) pounds
• Ability to close overhead storage compartments with a maximum push/pull force of approximately fifty (50) pounds
• Assist disabled passengers during the flight into and out of the Inflight wheelchair, then transporting them as needed
• Ability to push/pull beverage and food carts on wheels up and down inclines with maximum force of approximately sixty (60) pounds
• Ability to perform all safety-related procedures
• Exemplifies Breeze’s safety culture, values, and mission and be “Seriously Nice”!
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation
• Ability to work with individuals and teams at all levels in the organization 

Perks of the Job

• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!