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Location: US (Nationwide) – Field Based
Target Background: Tier 2/3 Support, NOC, or Network Administration
We are seeking a Field Network Technician who combines advanced logical networking knowledge with hands-on field expertise. While your background may be in Cisco, Juniper, or Meraki environments, this role focuses on the "First Mile" of business connectivity. You will be the frontline expert responsible for ensuring enterprise and small-business clients stay connected via Ethernet-over-Copper, Coax, or Fiber Optics.
We need a professional who understands the "Why" behind the network (routing protocols, IP assignments, and latency) just as well as the "How" (physical cabling, ONT placement, and signal levels).
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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Position Summary
We are looking for a Business Service Technician who can be the frontline technical expert responsible for ensuring our enterprise and small-business clients stay connected. You will provide high-level on-site support, diagnosing and resolving complex broadband connectivity issues delivered via Ethernet-over-Copper, Coax, or Fiber Optics. This role requires a blend of advanced technical troubleshooting, hands-on physical repair, and professional client interaction to maintain our reputation for reliability.
Location: US (Nationwide) On-Site.
Key Responsibilities
Technical Skills & Qualifications
Soft Skills & Requirements
What Success Looks Like
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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We are seeking a highly skilled Certified DWDM Engineer to join our optical transport team. In this role, you will be responsible for the end-to-end lifecycle—design, deployment, and optimization—of our high-capacity Dense Wavelength Division Multiplexing (DWDM) networks.
As a "Certified" specialist, you are expected to bring verified expertise in industry-leading platforms (such as Ciena, Nokia, or Cisco) to ensure our fiber-optic backbone operates with maximum spectral efficiency and 99.999% reliability.
You are a "fiber-first" engineer who thrives on the physics of light. You understand that a single fiber break can impact terabits of data, and you possess the meticulous attention to detail required to manage the invisible infrastructure that powers the modern internet.
Industry Insight 2026: Preference will be given to candidates with experience in 400ZR/ZR+ pluggable optics and SDN-based optical grooming.
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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