Role Overview

The HR Generalist serves as a foundational pillar for the HR department, providing comprehensive support and guidance across the employee lifecycle. This role focuses on maintaining the integrity of company policies, ensuring disciplinary compliance, managing meticulous records, and facilitating seamless onboarding. You will act as a primary point of contact for employee queries and a strategic assistant to the HR Manager in performance and operational initiatives.

Key Responsibilities

1. Policy, Compliance & Employee Relations

• Adherence & Guidance: Support the administration and implementation of HR processes, ensuring all staff adhere to workplace policies and organizational guidelines.

• Disciplinary Support: Conduct thorough pre-investigations into incidents and grievances to identify root causes.

• Documentation: Prepare Notices to Explain (NTE) and related legal/compliance documents for HR Manager endorsement.

• Issue Resolution: Assist in the timely resolution of employee relations challenges and general queries (COEs, employment verifications, etc.).

2. Performance Management & Analytics

• Performance Tracking: Assist the HR Manager in administering the performance management process, including scorecard monitoring and tracking employee initiatives.

• Data Monitoring: Track key HR indicators such as attendance metrics and performance data to support operational goals.

• Reporting: Generate routine and ad-hoc HR-related reports to provide visibility into departmental health.

3. Lifecycle & Records Management

• Onboarding: Lead the onboarding process for both new hires and newly regularized employees to ensure a smooth transition into the company culture.

• Database Integrity: Manage and maintain accurate, up-to-date employee records within the HRIS and physical databases.

• Administrative Support: Handle all internal and external HR matters, ensuring compliance with data privacy and documentation standards.

Qualifications & Skills

• Experience: Proven experience as an HR Generalist or in a similar administrative HR role.

• Knowledge: Strong understanding of labor laws, disciplinary procedures (NTE process), and HR best practices.

• Technical Proficiency: Skilled in HR databases (HRIS) and Microsoft Office Suite (Excel/Reporting).

• Soft Skills: Exceptional interpersonal skills, objective investigative abilities, and a high level of discretion regarding confidential information.

What We Offer:

• Competitive Pay and Benefits. 
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

About Bold Business

Bold Business is an AI-first U.S. based global workforce solutions company rebuilding how businesses operate in the AI era. We build AI-Amplified Talent™, custom AI agents, and automation systems for clients like AT&T, JP Morgan, and Verizon — and we back every engagement. If you want to build things that ship and matter, you'll fit right in.

The Role 

You are the technical standard-setter and primary builder for how AI systems are designed, built, and shipped at Bold.

You will:

• Architect systems
• Build them yourself
• Set the bar for everyone else

If you haven’t personally shipped production AI systems end-to-end, this role will not be a fit.

What You’ll Do

Build Real Systems

• Design and ship production RAG pipelines (end-to-end)
• Build multi-agent systems used by real clients
• Integrate LLMs into production workflows (not prototypes)
• Own backend systems (FastAPI, multi-tenant, secure)
• Deploy with Docker + CI/CD + cloud
• Measure and improve output quality before anything ships

Set the Standard

• Define how AI systems are built at Bold
• Establish architecture patterns, prompting standards, and data flows
• Own code quality and reviews — nothing ships without your approval
• Choose tools, frameworks, and infrastructure
• Mentor engineers and raise the performance bar across the team

Non-Negotiable Requirements

English communication — non-negotiable

• Advanced to fluent English — written and spoken
• Ability to explain technical concepts clearly to non-technical stakeholders: clients, founders, business owners
• Professional written communication across emails, Slack, documentation, and status updates
• Comfortable on video calls and async communication with a U.S.-based team

RAG (This Defines the Role)

• You have shipped 2+ production RAG systems (not demos)
• You can explain every decision (chunking, embeddings, retrieval, re-ranking)
• You’ve worked with vector databases in production
• You’ve debugged real issues (hallucination, low recall, bad retrieval)
• You’ve built multi-tenant systems with clean data separation
• You know how to measure and improve output quality

Core Engineering

• 5+ years Python in production
• 3+ years building AI/LLM systems used by real users
• LangChain / LangGraph in production (not tutorials)
• Experience designing multi-agent systems
• Strong backend experience (FastAPI or equivalent)
• Docker, CI/CD, cloud deployment
• Security fundamentals (auth, secrets, isolation)
• Strong written English (clear, direct, professional)
• Proven ability to set and enforce engineering standards

Strong Signals (Highly Valued)

• LlamaIndex, hybrid search, or re-ranking models
• RAG over complex data (PDFs, tables, images)
• Open-source LLMs (Ollama, vLLM)
• MLOps, evaluation, monitoring
• Voice AI pipelines
• Experience leading technical direction for a team
• Client-facing delivery experience

Who You Are

• You build and think in systems, not just features
• You don’t wait to be unblocked — you solve it
• You care about clean, scalable systems in production
• You can explain complex systems simply
• You push standards higher, even when it’s uncomfortable

Experience: 5–8 years
Proof: Live systems with real users (required)

How We Evaluate You

We will ask you to:

• Walk through a system you built in detail
• Explain your architectural decisions
• Build a working RAG pipeline
• Show how you think, not just what you know

Bold Business

AI-First. Standards-First. Delivery-First.
We build systems that ship, scale, and earn trust.

About Bold Business

Bold Business is an AI-first U.S.-based company building automation systems, AI agents, and production software for clients like AT&T, JP Morgan, and Verizon. We ship real systems that deliver impact — not experiments.

The Role

We’re hiring a Senior Python Engineer who can own both backend systems and the data layer behind them. This role sits between backend and data — you will build APIs, design pipelines, and ensure the data powering AI systems is clean and reliable.

You’ll work under a Lead Architect. You are expected to execute independently and own outcomes.

What You’ll Do

• Build and maintain production Python APIs (FastAPI or similar)
• Design and run data pipelines (ETL, ingestion, transformation)
• Own data quality — validation, monitoring, failure handling
• Structure data for RAG systems and AI agents
• Design and manage databases (PostgreSQL + vector DBs)
• Integrate external systems (APIs, webhooks, third-party tools)
• Debug across backend, data pipelines, and AI outputs

Non-Negotiables (Knockout Requirements)

You should not apply if you cannot clearly demonstrate all of the following:

1. Strong English communication (written and spoken)
   You can clearly explain technical concepts to non-technical stakeholders and operate in a U.S.-based team environment.
2. You have built and maintained production Python APIs
   (not tutorials or small scripts — real systems in use)
3. You have owned data pipelines end-to-end
   (ingestion → transformation → reliability in production)
4. You are strong in SQL and database design
   (schemas, performance, tradeoffs — not just basic queries)
5. You have worked with real, messy data
   (multiple sources, failures, edge cases — not clean datasets)

Required Skills

• Python (4–6 years, production backend + data work)
• FastAPI or similar frameworks
• Strong SQL and database design
• API integrations (REST, webhooks)
• Testing and clean Git workflows

AI / Data Context (Expected Working Level)

• LLM API integration (OpenAI, Anthropic, etc.)
• Understanding of how RAG systems use data
• Prompt structure and output handling
• Exposure to vector databases (pgvector, Pinecone, etc.)

Nice to Have

• LangChain, LangGraph, CrewAI
• Airflow, Prefect, or pipeline orchestration
• AWS / GCP experience
• Docker / CI-CD
• Basic BI / analytics tools

What This Role Is

• A hands-on builder role
• Ownership of backend + data layer
• High accountability, low hand-holding

What This Role Is Not

• Not a pure Data Engineer
• Not an ML research role
• Not a junior position

Final Note

• We will go deep into your past work.
• If you can clearly explain what you built, why you built it that way, and what broke — you’ll do well here.
• If not, this role will be a stretch.

Bold Business — AI-First. Delivery-First.

Location: US (Nationwide) – Field Based

Target Background: Tier 2/3 Support, NOC, or Network Administration

Position Summary

We are seeking a Field Network Technician who combines advanced logical networking knowledge with hands-on field expertise. While your background may be in Cisco, Juniper, or Meraki environments, this role focuses on the "First Mile" of business connectivity. You will be the frontline expert responsible for ensuring enterprise and small-business clients stay connected via Ethernet-over-Copper, Coax, or Fiber Optics.

We need a professional who understands the "Why" behind the network (routing protocols, IP assignments, and latency) just as well as the "How" (physical cabling, ONT placement, and signal levels).

Key Responsibilities (The "Field" Focus)

• On-Site Diagnostics & Repair: Investigate and resolve service outages or performance degradation at the client’s place of business using a methodical Layer 1–3 troubleshooting approach.
• Physical Layer Maintenance: Repair or replace damaged cabling (Cat5e/6 or Fiber) and connectors. Perform fiber splicing and use OTDR/Light Meters to verify signal integrity.
• CPE Management: Install, re-configure, and troubleshoot Customer Premise Equipment (CPE), including Managed Routers, Network Interface Devices (NID), and Optical Network Terminals (ONT).
• Logical Verification: Interface with the NOC to verify VLAN tagging, IP assignments (Static/Dynamic), and routing protocols to ensure end-to-end connectivity.
• Inside Wiring: Navigate business environments (server rooms, IDF/MDF closets, drop ceilings) to extend demarcations or optimize equipment placement.
• Quality Assurance: Conduct comprehensive speed tests and latency benchmarks to ensure the circuit meets Service Level Agreements (SLAs).

Technical Skills & Qualifications

• The "Network Brain": While you may not be configuring Cisco switches daily, you must have the foundational knowledge equal to that of a CCNA, CCNP, or CCIE (although the actual certifications are not required). You should understand routing, switching, and the TCP/IP stack intimately.
• Connectivity Standards: Deep understanding of Ethernet standards and Fiber Optic technology (GPON, Active Ethernet).
• Tool Proficiency: Experience (or the aptitude to quickly master) fusion splicers, signal level meters, TDRs, and network testers (e.g., NetAlly, VIAVI).
• Hardware Familiarity: Even though the core work is on ISP gear, your experience with enterprise-grade hardware (Cisco, Juniper, Adtran, Ciena) will allow you to communicate effectively with client IT Managers.
• Certifications: Active or expired CCNA/CCNP is highly preferred to demonstrate your technical baseline.

Soft Skills & Physical Requirements

• Professional Presence: Ability to act as a technical consultant to business owners and IT Managers.
• Methodical Troubleshooting: The ability to isolate variables in a complex environment to find the root cause quickly.
• Physical Agility: Ability to lift up to 50 lbs, climb ladders, and work in confined spaces (server closets/crawl spaces).
• Mobility: Must possess a valid driver’s license and a clean driving record.

Role Summary

Own and grow the Texas & South-Central territory by selling technical workforce solutions into data center construction projects. This is a field-based, hunter role focused on building a pipeline from scratch, developing relationships with key contractors and developers, and closing long-term, high-value service agreements.

Responsibilities

• Build, manage, and convert a pipeline of data center construction opportunities
• Develop relationships with General Contractors (GCs), Electrical Contractors (ECs), and developers
• Own the full sales cycle: prospecting, meetings, proposals, and closing
• Track active projects, bid cycles, and procurement timelines in the region
• Represent the company at job sites, client meetings, and industry events
• Partner with internal delivery teams to position and win work

Requirements

• 5–10+ years in sales or business development roles
• Experience selling staffing, workforce solutions, telecom, or construction services
• Proven track record closing 6–7 figure deals
• Strong ability to build relationships and generate new business
• Comfortable working in a field-based role with regional travel

Territory Overview

Texas & South Central is one of the fastest-growing data center regions, including:

• Dallas–Fort Worth (major hyperscaler cluster)
• Abilene, San Antonio, South Dallas
• Regional coverage: Louisiana, Arkansas, Mississippi, Oklahoma

DFW is the hub — most projects are drivable with occasional regional travel.

Nice to Have

• Existing relationships with contractors or developers in Texas
• Experience selling into data center or large infrastructure projects
• Familiarity with fiber, structured cabling, or low-voltage services

Compensation

• Competitive base salary
• Uncapped commission with strong earning potential
• Performance-based bonuses tied to growth

Role Summary

Lead business development across the Southeast & Atlantic region, including the highly active Northern Virginia data center market. This is a relationship-driven, field-based role focused on building strategic partnerships and closing workforce solutions deals across high-volume, mission-critical projects.

Responsibilities

• Build and manage a pipeline of data center construction opportunities
• Develop and maintain relationships with GCs, ECs, and developers
• Own and execute the full sales cycle from prospecting to close
• Track regional project activity, bid cycles, and market trends
• Represent the company at job sites, client meetings, and industry events
• Work closely with internal teams to align on delivery and win projects

Requirements

• 5–10+ years in sales or business development
• Experience in staffing, telecom, construction, or technical services
• Demonstrated success closing 6–7 figure deals
• Strong relationship-building and client-facing skills
• Willingness to travel across the region (car and occasional flights)

Territory Overview

• Northern Virginia / Ashburn (global data center hub)
• North Carolina (rapid hyperscaler expansion)
• Atlanta (multi-project cluster)
• Additional activity: PA, TN, AL

Highest project density across all territories (26 active builds).

Nice to Have

• Existing relationships in Northern Virginia, North Carolina, or Atlanta markets
• Experience working on or selling into data center or hyperscaler projects
• Familiarity with fiber, structured cabling, or low-voltage infrastructure

Compensation

• Competitive base salary
• Uncapped commission with high earning potential
• Performance bonuses based on territory growth

Role Summary

Build and expand a regional territory by selling workforce solutions into data center construction and infrastructure projects. This is a field-based role focused on developing new business, building long-term client relationships, and driving consistent revenue growth across a highly active and accessible region.

Responsibilities

• Generate new business opportunities and maintain a strong sales pipeline
• Build relationships with GCs, ECs, developers, and subcontractors
• Manage the full sales cycle from prospecting through contract execution
• Monitor project activity, upcoming builds, and procurement cycles
• Engage with clients in the field, including job sites and industry events
• Collaborate with internal teams to deliver competitive solutions

Requirements

• 5–10+ years of experience in sales or business development
• Background in staffing, telecom, construction, or technical services
• Proven ability to close large deals (6–7 figure range)
• Strong relationship-building and communication skills
• Willingness to travel regionally (primarily within driving distance)

Territory Overview

Key markets include:

• Indiana, Ohio, Illinois, Wisconsin, Minnesota, Nebraska
• Major hubs: Indianapolis, Columbus, Chicago
• 19+ active hyperscaler builds

Highly drivable territory with limited air travel.

Nice to Have

• Existing network within Midwest construction or data center markets
• Familiarity with major contractors (e.g., Turner, Mortenson, Holder)
• Experience supporting large-scale infrastructure or hyperscaler projects

Compensation

• Competitive base salary
• Uncapped commission structure
• Bonus incentives tied to territory performance

Role Summary

We’re hiring for Wireless Engineers to support wireless delivery for a large-scale branch-site rollout across APAC. This role supports implementation, troubleshooting, and operational validation of wireless networks in a standardized deployment program.

Location: Fully Remote

Responsibilities

• Support wireless deployment and operational readiness for branch sites
• Troubleshoot wireless connectivity/performance issues and drive resolution
• Coordinate with core and lead engineers to ensure end-to-end network stability
• Validate wireless configurations and ensure standards are followed
• Document wireless configurations, issues, and resolution steps

Required Qualifications

• Enterprise wireless engineering experience (deployment + troubleshooting)
• Strong networking fundamentals; CCNA required/preferred
• Experience working in structured rollout environments with change control

Nice to Have

• Vendor-specific experience (e.g., Aruba, Cisco, Mist) depending on the environment
• Experience supporting branch-heavy wireless programs

Role Summary: We are seeking a detail-oriented Architectural Designer to join our dedicated architectural products team supporting a top-tier U.S. commercial furniture dealer representing brands like Haworth, Teknion, Steelcase, and Kimball. This role focuses on supporting projects involving specialized manufacturers, specifically focusing on premanufactured architectural solutions. The ideal candidate is a self-starter who excels at technical precision, thrives in a collaborative team environment, and possesses the mathematical rigor required for complex architectural layouts.

Key Responsibilities

• Develop high-detail architectural drawings and specifications for product-specific applications.
• Collaborate with the internal design team to scale capacity and meet project deadlines.
• Manage technical documentation and data using Bluebeam and Excel.
• Ensure all designs adhere to the Imperial measurement system with 100% accuracy.
• Review manufacturer-specific constraints to ensure designs are viable for production and installation.

Required Qualifications & Skills

• Technical Tools: Proficiency in Bluebeam for PDF markup and editing, alongside Excel for data management and project scheduling.
• Technical Accuracy: Strong mathematical skills for calculating dimensions, tolerances, and material requirements within the Imperial system (feet and inches).
• Quality Standards: A proven track record of producing highly detailed, error-free technical work while maintaining a solid grasp of commercial standards, including ADA, LEED, WELL, and furniture-integrated technology.
• Communication: Exceptional English communication skills with the confidence to operate effectively in a U.S.-based, client-facing environment.
• Remote Proficiency: Proactive and self-motivated; able to manage multiple fast-paced projects with minimal supervision in a remote setting.
• Logistics: Reliable home office setup with the flexibility to align with U.S. business hours as required.

Why Join Bold Business

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Role Summary:

We are seeking a Senior L3 Wireless Technical Support Specialist to serve as the ultimate technical authority for a global Cisco enterprise environment. In this high-visibility role, you will own the most challenging P1/P2 incidents, mentor L2 engineers, and drive the root cause analysis (RCA) that keeps our global infrastructure stable. This is a mission-critical position operating during US Eastern Standard Time (EST).

Key Responsibilities:

• L3 Escalation Mastery: Act as the final escalation point for complex wireless issues across multiple global enterprise sites.
• Incident Leadership: Own high-severity (P1/P2) wireless incidents end-to-end, leading technical bridges and coordinating with global stakeholders. 
• Deep-Dive Troubleshooting: Resolve sophisticated issues related to Cisco 9800 WLC, client roaming, 802.1X authentication, and RF performance.
• Proactive Optimization: Lead Root Cause Analysis (RCA) for recurring incidents to drive long-term network health and reduce downtime. 
• Knowledge Leadership: Create and maintain high-level technical documentation, SOPs, and troubleshooting guides to mentor the L1/L2 teams.

Technical Requirements:

• Expert WLC Knowledge: Deep hands-on experience with Cisco 9800 or large-scale AireOS environments.
• Protocol Authority: Solid mastery of 802.11 standards (a/b/g/n/ac/ax) and RF fundamentals.
• Network Foundation: Strong expertise in TCP/IP, DHCP, DNS, VLANs, and BGP/OSPF routing.
• ITIL Operations: Experience working within ServiceNow for incident, change, and problem management.

Preferred Qualifications (The "Nice-to-Haves"):

• Experience with Cisco DNA Center (Catalyst Center) or Prime Infrastructure.
• Proficiency with RF optimization tools like Ekahau or AirMagnet.
• Relevant certifications: CCNP Wireless, CCIE, or CWNA.

Interior Design Specifier (FF&E)

Role Summary: We’re seeking a design-driven CET expert to join our network as an Independent Contractor supporting a top-tier U.S. commercial furniture dealer representing brands like Teknion, Haworth, Steelcase, and Kimball. In this freelance capacity, you’ll support multinational clients, delivering sophisticated, high-performance workplace environments globally, translating complex requirements into compelling, buildable commercial interiors. You’ll lead the technical execution of office spaces while contributing to space planning and visual storytelling. Partnering with sales teams and designers, you’ll produce innovative workspace solutions and polished visual

What You Will Do:

• Design & Specialize: Design and present dynamic, visually compelling workplace solutions using CET Designer (or similar) and AutoCAD, translating client goals into high-performance commercial environments with a heavy focus on Teknion systems.
• Technical Documentation: Produce precise drawings, renderings, specifications, finish palettes, and presentation materials that directly support sales strategy and drive project wins.
• Expert Sourcing: Masterfully manage Humanscale ergonomic integrations and Open Line sourcing to provide comprehensive, curated FF&E packages.
• Space Planning: Lead detailed space planning efforts—integrating wall and panel systems, architectural plans, code requirements (ADA, LEED, WELL), and site conditions into accurate, buildable designs.
• Validation: Conduct virtual field verifications, inventories, and measurements to ensure technical accuracy from concept through installation.
• Cross-Functional Collaboration: Collaborate 100% remotely with US-based sales, marketing, A&D firms, and technical partners (IT, electrical, etc.), delivering coordinated documentation.
• Quality Control: Own quality control by thoroughly reviewing all deliverables prior to release and preparing final documentation for order entry, installation, and as-builts.
• Industry Leadership: Stay ahead of industry trends, product knowledge (specifically Teknion updates), ergonomic standards, and technology integration.

Qualifications:

• Software Mastery: Advanced CET (Configura) or pCON expertise required, with strong working knowledge of AutoCAD, ProjectSpec, and Microsoft Office.
• Experience: 2-3+ years of experience in commercial furniture or workplace design, with a Bachelor’s degree in Interior Design or a related field.
• Product Knowledge: Deep understanding of Teknion product applications, Humanscale ergonomics, and Open Line technical specifications.
• Standards & Codes: Solid grasp of commercial standards including ADA, LEED, WELL, and technology integration within furniture systems.
• Communication: Strong English communication skills with the confidence to operate in a U.S.-based, client-facing environment.
• Remote Proficiency: Highly detail-oriented and proactive—able to manage multiple fast-paced projects independently in a remote setting.
• Technical Requirements: Reliable home office setup and flexibility to align with U.S. business hours if required.

Why Join Bold Business

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Position Summary

We are looking for a Business Service Technician who can be the frontline technical expert responsible for ensuring our enterprise and small-business clients stay connected. You will provide high-level on-site support, diagnosing and resolving complex broadband connectivity issues delivered via Ethernet-over-Copper, Coax, or Fiber Optics. This role requires a blend of advanced technical troubleshooting, hands-on physical repair, and professional client interaction to maintain our reputation for reliability. 

Location: US (Nationwide) On-Site.

Key Responsibilities

• On-Site Diagnostics & Repair: Investigate and resolve service outages or performance degradation at the client’s place of business.
• Physical Layer Maintenance: Repair or replace damaged cabling (Cat5e/6 or Fiber) and connectors. Perform fiber splicing and use OTDR/Light Meters to verify signal integrity.
• CPE Management: Install, re-configure, and troubleshoot Customer Premise Equipment (CPE), including Managed Routers, Network Interface Devices (NID), Integrated Access Devices (IAD), and Optical Network Terminals (ONT).
• Network Configuration: Interface with the Network Operations Center (NOC) to verify VLAN tagging, IP assignments (Static/Dynamic), and routing protocols.
• Inside Wiring: Navigate business environments (server rooms, IDF/MDF closets, drop ceilings) to extend demarcations or optimize equipment placement.
• Quality Assurance: Conduct comprehensive speed tests and latency benchmarks to ensure the circuit meets Service Level Agreements (SLAs).

Technical Skills & Qualifications

• Connectivity Standards: Deep understanding of Ethernet standards and Fiber Optic technology (GPON, Active Ethernet).
• Networking Protocol: Proficiency in TCP/IP, DNS, DHCP, and basic command-line interface (CLI) interactions for equipment configuration.
• Tool Proficiency: Experience using fusion splicers, signal level meters, TDRs, and network testers (e.g., NetAlly, VIAVI).
• Hardware Knowledge: Familiarity with enterprise-grade hardware such as Cisco, Adtran, Juniper, or Ciena.
• Certifications (Preferred): CompTIA Network+, BICSI, or FOA Certified Fiber Optic Technician (CFOT).

Soft Skills & Requirements

• The "Professional Face": Ability to communicate technical issues clearly to non-technical business owners and IT Managers.
• Problem Solving: A methodical approach to troubleshooting—isolating variables to find the root cause of an issue quickly.
• Physical Demands: Ability to lift up to 50 lbs, climb ladders, and work in confined spaces (server closets/crawl spaces).
• Mobility: Must possess a valid driver’s license and a clean driving record for operating a company service vehicle.

What Success Looks Like

• Mean Time to Repair (MTTR): Consistently meeting or exceeding targets for restoring business services.
• First-Time Fix Rate: Resolving issues on the initial visit to minimize client downtime.
• Client Satisfaction: Maintaining high CSAT scores through professional conduct and clear communication.

Role Summary:

We are seeking a driven, design-focused Interior Design Lead to join the team of a top-tier U.S.-based commercial furniture dealer representing some of the world’s leading brands, including Haworth, Kimball, Teknion etc. In this role, you will be a key contributor on a close-knit team, supporting the development of creative workspace solutions through CET and related tools. You will play a vital role in delivering fast-turnaround, high-quality design presentations and visual materials that support both sales and marketing efforts. This is an exciting opportunity for an individual who thrives in a fast-paced, collaborative environment and possesses a keen eye for detail, space planning, and visual storytelling.

Key Responsibilities:

• Develop and present creative, visually compelling workspace solutions using CET Designer and AutoCAD, aligned with client needs and project goals.
• Create accurate project drawings, specifications, renderings, and presentations that support sales and marketing initiatives.
• Select and present finishes, furniture options, and material palettes, ensuring design continuity and alignment with client expectations.
• Review architectural plans, conduct code analyses, and incorporate building/site conditions into workspace designs.
• Conduct field verifications, furniture inventories, and measurements to ensure design accuracy.
• Collaborate with sales, marketing, and project teams throughout the design process—providing timely updates, incorporating feedback, and ensuring deliverables align with established timelines.
• Self-review and quality check all project deliverables prior to distribution to internal and external stakeholders.
• Prepare and transmit final documentation for order entry and installation; assist with as-built drawings as required.
• Provide technical drawings and coordination details to external partners (e.g., A&D firms, contractors, IT, electrical).
• Participate in training, industry events, and internal initiatives to remain current on design trends, tools, and standards.
• Maintain a strong working knowledge of product lines, codes (ADA, LEED, WELL), and ergonomic and technology integration principles.

Qualifications:

• Strong English communication skills—both written and verbal—with the ability to collaborate effectively in a U.S.-based, client-facing environment.
• Advanced proficiency in CET (Configura) Designer software, along with supporting skills in AutoCAD, Project Spec, and Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Bachelor’s degree in Interior Design or a related field.
• A minimum of 4 years’ experience in commercial furniture, workspace design, or a similar industry and CET Design software experience.
• Exceptional attention to detail and the ability to manage multiple fast-paced projects with competing deadlines.
• A fast learner with a proactive attitude toward new software, platforms, and workflows.
• Familiarity with ADA codes, ergonomics, LEED, WELL Building standards, and technology integration in commercial interiors.
• In-depth knowledge of product lines, applications, and technical specifications in commercial furniture.
• A collaborative team player with a problem-solving mindset and a desire to grow in a supportive, remote work environment.
• Must have a reliable home office setup, including a personal PC/laptop and an internet speed of at least 50 Mbps (download and upload).

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Role Summary

We are seeking a driven, design-focused professional to join the team of a top-tier U.S.-based commercial furniture dealer representing some of the world’s leading brands, including Haworth, Steelcase, Teknion, Kimball etc. Whether part-time or full-time, you will be a key contributor on a close-knit team—supporting the development of creative workspace solutions using CET and related design tools.

You will play a vital role in producing fast-turnaround, high-quality design presentations and visual materials that support sales, marketing, and project objectives. This opportunity is ideal for someone who thrives in a fast-paced, collaborative environment and possesses strong skills in space planning, attention to detail, and visual storytelling.

Key Responsibilities

• Develop and present workspace solutions using CET Designer and AutoCAD, aligned with client needs.
• Produce drawings, specifications, renderings, and presentations to support project teams.
• Select finishes, furniture, and materials ensuring design continuity and client expectations.
• Review plans, perform basic code checks, and incorporate site/building conditions.
• Coordinate measurements, inventories, and field data remotely with on-site contacts.
• Collaborate virtually with sales, marketing, and project teams, integrating feedback and meeting deadlines.
• Prepare final documentation for order entry, installation, and as-built drawings as needed.
• Maintain knowledge of furniture products, codes (ADA, LEED, WELL), and ergonomic/technology integration.

Part-Time Opportunity

• 15–20 hours per week (depending on client arrangements)
• Ideal for experienced designers seeking flexible or supplemental work
• Project-based or scheduled weekly support

What We Offer

• Competitive pay (based on experience and schedule type)
• Opportunity to work with cutting-edge design software and global furniture brands
• A supportive, collaborative team that values work-life balance
• Meaningful impact on design operations and company growth
• A culture that encourages continuous learning, innovation, and professional growth

Role Summary:

We are seeking a driven, design-focused professional to join the team of a top-tier U.S.-based commercial furniture dealer representing some of the world’s leading brands, including Haworth, Kimball, Teknion etc. In this role, you will be a key contributor on a close-knit team, supporting the development of creative workspace solutions through CET and related tools. You will play a vital role in delivering fast-turnaround, high-quality design presentations and visual materials that support both sales and marketing efforts. This is an exciting opportunity for an individual who thrives in a fast-paced, collaborative environment and possesses a keen eye for detail, space planning, and visual storytelling.

Key Responsibilities:

• Develop and present creative, visually compelling workspace solutions using CET Designer and AutoCAD, aligned with client needs and project goals.
• Create accurate project drawings, specifications, renderings, and presentations that support sales and marketing initiatives.
• Select and present finishes, furniture options, and material palettes, ensuring design continuity and alignment with client expectations.
• Review architectural plans, conduct code analyses, and incorporate building/site conditions into workspace designs.
• Conduct field verifications, furniture inventories, and measurements to ensure design accuracy.
• Collaborate with sales, marketing, and project teams throughout the design process—providing timely updates, incorporating feedback, and ensuring deliverables align with established timelines.
• Self-review and quality check all project deliverables prior to distribution to internal and external stakeholders.
• Prepare and transmit final documentation for order entry and installation; assist with as-built drawings as required.
• Provide technical drawings and coordination details to external partners (e.g., A&D firms, contractors, IT, electrical).
• Participate in training, industry events, and internal initiatives to remain current on design trends, tools, and standards.
• Maintain a strong working knowledge of product lines, codes (ADA, LEED, WELL), and ergonomic and technology integration principles.

Qualifications:

• Strong English communication skills—both written and verbal—with the ability to collaborate effectively in a U.S.-based, client-facing environment.
• Advanced proficiency in CET (Configura) Designer software, along with supporting skills in AutoCAD, Project Spec, and Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Bachelor’s degree in Interior Design or a related field.
• A minimum of 4 years’ experience in commercial furniture, workspace design, or a similar industry and CET Design software experience.
• Exceptional attention to detail and the ability to manage multiple fast-paced projects with competing deadlines.
• A fast learner with a proactive attitude toward new software, platforms, and workflows.
• Familiarity with ADA codes, ergonomics, LEED, WELL Building standards, and technology integration in commercial interiors.
• In-depth knowledge of product lines, applications, and technical specifications in commercial furniture.
• A collaborative team player with a problem-solving mindset and a desire to grow in a supportive, remote work environment.
• Must have a reliable home office setup, including a personal PC/laptop and an internet speed of at least 50 Mbps (download and upload).

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Role Summary:

We are seeking a driven, design-focused professional to join the team of a top-tier U.S.-based commercial furniture dealer representing some of the world’s leading brands, including Haworth, Kimball, Teknion etc. In this role, you will be a key contributor on a close-knit team, supporting the development of creative workspace solutions through CET and related tools. You will play a vital role in delivering fast-turnaround, high-quality design presentations and visual materials that support both sales and marketing efforts. This is an exciting opportunity for an individual who thrives in a fast-paced, collaborative environment and possesses a keen eye for detail, space planning, and visual storytelling.

Key Responsibilities:

• Develop and present creative, visually compelling workspace solutions using CET Designer and AutoCAD, aligned with client needs and project goals.
• Create accurate project drawings, specifications, renderings, and presentations that support sales and marketing initiatives.
• Select and present finishes, furniture options, and material palettes, ensuring design continuity and alignment with client expectations.
• Review architectural plans, conduct code analyses, and incorporate building/site conditions into workspace designs.
• Conduct field verifications, furniture inventories, and measurements to ensure design accuracy.
• Collaborate with sales, marketing, and project teams throughout the design process—providing timely updates, incorporating feedback, and ensuring deliverables align with established timelines.
• Self-review and quality check all project deliverables prior to distribution to internal and external stakeholders.
• Prepare and transmit final documentation for order entry and installation; assist with as-built drawings as required.
• Provide technical drawings and coordination details to external partners (e.g., A&D firms, contractors, IT, electrical).
• Participate in training, industry events, and internal initiatives to remain current on design trends, tools, and standards.
• Maintain a strong working knowledge of product lines, codes (ADA, LEED, WELL), and ergonomic and technology integration principles.

Qualifications:

• Strong English communication skills—both written and verbal—with the ability to collaborate effectively in a U.S.-based, client-facing environment.
• Advanced proficiency in CET (Configura) Designer software, along with supporting skills in AutoCAD, Project Spec, and Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Bachelor’s degree in Interior Design or a related field.
• A minimum of 4 years’ experience in commercial furniture, workspace design, or a similar industry and CET Design software experience.
• Exceptional attention to detail and the ability to manage multiple fast-paced projects with competing deadlines.
• A fast learner with a proactive attitude toward new software, platforms, and workflows.
• Familiarity with ADA codes, ergonomics, LEED, WELL Building standards, and technology integration in commercial interiors.
• In-depth knowledge of product lines, applications, and technical specifications in commercial furniture.
• A collaborative team player with a problem-solving mindset and a desire to grow in a supportive, remote work environment.
• Must have a reliable home office setup, including a personal PC/laptop and an internet speed of at least 50 Mbps (download and upload).

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Role Summary:

We are seeking a driven, design-focused professional to join the team of a top-tier U.S.-based commercial furniture dealer representing some of the world’s leading brands, including Haworth, Kimball, Teknion etc. In this role, you will be a key contributor on a close-knit team, supporting the development of creative workspace solutions through CET and related tools. You will play a vital role in delivering fast-turnaround, high-quality design presentations and visual materials that support both sales and marketing efforts. This is an exciting opportunity for an individual who thrives in a fast-paced, collaborative environment and possesses a keen eye for detail, space planning, and visual storytelling.

Key Responsibilities:

• Develop and present creative, visually compelling workspace solutions using CET Designer and AutoCAD, aligned with client needs and project goals.
• Create accurate project drawings, specifications, renderings, and presentations that support sales and marketing initiatives.
• Select and present finishes, furniture options, and material palettes, ensuring design continuity and alignment with client expectations.
• Review architectural plans, conduct code analyses, and incorporate building/site conditions into workspace designs.
• Conduct field verifications, furniture inventories, and measurements to ensure design accuracy.
• Collaborate with sales, marketing, and project teams throughout the design process—providing timely updates, incorporating feedback, and ensuring deliverables align with established timelines.
• Self-review and quality check all project deliverables prior to distribution to internal and external stakeholders.
• Prepare and transmit final documentation for order entry and installation; assist with as-built drawings as required.
• Provide technical drawings and coordination details to external partners (e.g., A&D firms, contractors, IT, electrical).
• Participate in training, industry events, and internal initiatives to remain current on design trends, tools, and standards.
• Maintain a strong working knowledge of product lines, codes (ADA, LEED, WELL), and ergonomic and technology integration principles.

Qualifications:

• Strong English communication skills—both written and verbal—with the ability to collaborate effectively in a U.S.-based, client-facing environment.
• Advanced proficiency in CET (Configura) Designer software, along with supporting skills in AutoCAD, Project Spec, and Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Bachelor’s degree in Interior Design or a related field.
• A minimum of 4 years’ experience in commercial furniture, workspace design, or a similar industry and CET Design software experience.
• Exceptional attention to detail and the ability to manage multiple fast-paced projects with competing deadlines.
• A fast learner with a proactive attitude toward new software, platforms, and workflows.
• Familiarity with ADA codes, ergonomics, LEED, WELL Building standards, and technology integration in commercial interiors.
• In-depth knowledge of product lines, applications, and technical specifications in commercial furniture.
• A collaborative team player with a problem-solving mindset and a desire to grow in a supportive, remote work environment.
• Must have a reliable home office setup, including a personal PC/laptop and an internet speed of at least 50 Mbps (download and upload).

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Role Overview:

We are seeking an experienced CET Spec Check Auditor to support our US-based client’s commercial furniture dealership operations, representing leading brands such as Haworth, Steelcase, Teknion, and others. This role is responsible for running and reviewing Spec Check in CET, validating furniture specifications, finishes, pricing, and technical configurations prior to order entry. The ideal candidate has hands-on dealership experience and understands the end-to-end workflow from CET design to final order submission.

This position is critical in preventing costly specification errors and ensuring seamless project execution.

Key Responsibilities:

• Run and review Spec Check reports in CET Designer, Project Spec.
• Validate part numbers, finish codes, electrical components, and pricing accuracy.
• Cross-check CET drawings against furniture specifications and quotes.
• Identify missing components, incompatible options, or technical conflicts.
• Review manufacturer quotes and acknowledgments (ACKs) for discrepancies.
• Confirm applications meet manufacturer guidelines and technical requirements.
• Ensure consistency between floor plans, elevations, finish legends, and final specs.
• Collaborate with designers and project managers to correct specification issues.
• Support order entry accuracy before submission to manufacturers.
• Maintain updated knowledge of manufacturer product lines and pricing structures.

Qualifications & Skills:

• Minimum 1 year of experience in a commercial furniture dealership environment.
• Hands-on experience using CET Designer.
• Experience running and interpreting Spec Check within CET.
• Strong understanding of commercial furniture specification and order workflows.
• Familiarity with major commercial manufacturers (Haworth, Steelcase, Teknion, etc.).
• Exceptional attention to detail and strong organizational skills.
• Ability to manage multiple projects under tight deadlines.
• Proficiency in Microsoft Outlook and Adobe Acrobat (or similar PDF tools).
• Comfortable working independently in a remote setup.
• Amenable to working US business hours.

What We Offer:

• Competitive pay and benefits.

• 100% remote work with flexible scheduling.

• Collaborative, dynamic, and cross-functional work environment.

• Exposure to global clients and high-profile commercial furniture projects across multiple brands.

Role

We are seeking a highly skilled Certified DWDM Engineer to join our optical transport team. In this role, you will be responsible for the end-to-end lifecycle—design, deployment, and optimization—of our high-capacity Dense Wavelength Division Multiplexing (DWDM) networks.

As a "Certified" specialist, you are expected to bring verified expertise in industry-leading platforms (such as Ciena, Nokia, or Cisco) to ensure our fiber-optic backbone operates with maximum spectral efficiency and 99.999% reliability.

Key Responsibilities

1. Network Design & Planning

• Optical Path Engineering: Conduct link budget analysis, OSNR (Optical Signal-to-Noise Ratio) calculations, and chromatic dispersion compensation planning.
• Capacity Management: Design wavelength allocation maps and manage the growth of C-band and L-band spectrum to meet increasing data demands.
• Architecture Design: Develop resilient network topologies, including ring protection (SNCP), mesh restoration, and ROADM (Reconfigurable Optical Add-Drop Multiplexer) configurations.

1. Implementation & Integration

• Commissioning: Lead the physical installation, power-up, and software configuration of DWDM shelves, transponders, amplifiers (EDFAs/Raman), and multiplexers.
• Vendor Coordination: Work closely with hardware vendors to integrate new-generation coherent optics (e.g., 400G/800G+ wavelengths) into existing legacy fiber plants.
• Circuit Provisioning: Manage the end-to-end provisioning of high-bandwidth services (Ethernet, OTN, Fibre Channel) across the optical transport layer.

1. Maintenance & Troubleshooting

• Advanced Diagnostics: Utilize OTDR (Optical Time-Domain Reflectometer), OSA (Optical Spectrum Analyzer), and BERT (Bit Error Rate Test) equipment to localize fiber faults and signal degradation.
• NOC Support: Act as the Tier 3 escalation point for complex optical layer incidents, performing deep-dive root cause analysis on "flapping" links or high Pre-FEC BER issues.
• Performance Tuning: Monitor and optimize optical power levels and gain tilt across long-haul spans to maintain signal integrity.

Required Skills & Experience

• Bachelor’s degree in Electrical Engineering, Telecommunications, or a related technical field.
• Deep understanding of ITU-T G.709 (OTN) standards, WDM physics, and fiber types (G.652, G.655).
• Proficiency with Network Management Systems (NMS) and SDN controllers for optical automation.
• Experience using optical modeling software (e.g., Ciena OnePlanner, Nokia 1830 EPT, or VPIphotonics).

Professional Certifications (Preferred)

• Ciena: Optical Communications Professional (OC-P) or Consultant (OC-C).
• Nokia: Certified Optical Network Professional (ONP).
• Cisco: CCNP Optical or specialized Cisco Transport certificates.
• General: OTT Certified Optical Network Engineer (CONE).

The Ideal Candidate

You are a "fiber-first" engineer who thrives on the physics of light. You understand that a single fiber break can impact terabits of data, and you possess the meticulous attention to detail required to manage the invisible infrastructure that powers the modern internet.

Industry Insight 2026: Preference will be given to candidates with experience in 400ZR/ZR+ pluggable optics and SDN-based optical grooming.

Role Summary:

We’re seeking a design-driven Interior Designer with specialized expertise in architectural wall systems and integrated workplace environments to join a top-tier U.S. commercial furniture dealer representing leading brands such as Haworth, Steelcase, Kimball, and Teknion.

You will design and deliver high-performance commercial interiors for multinational clients, integrating architectural wall solutions, modular systems, and furniture applications into cohesive, buildable workplace environments. In this role, you will lead the technical execution of office interiors while contributing to space planning, architectural integration, and visual storytelling. Partnering with sales teams, designers, and project stakeholders, you will produce innovative workspace solutions, fast-turnaround presentations, and polished visual materials that help win business and elevate workplace performance.

Key Responsibilities:

• Design and specify architectural wall systems, demountable partitions, and glass fronts integrated with furniture layouts.
• Ensure coordination with structural conditions, ceiling interfaces, MEP systems, acoustics, and privacy needs.
• Produce detailed wall elevations, sections, and connection details for accurate pricing and installation.
• Develop workplace solutions and space plans using CET Designer and AutoCAD.
• Translate client requirements into flexible, high-performance environments aligned with ADA, LEED, and WELL standards.
• Create drawings, renderings, specifications, and presentation materials to support project approvals and wins.
• Prepare installation packages and resolve field conditions impacting system integration.
• Coordinate with sales, A&D teams, contractors, and technical partners to ensure seamless execution.
• Review deliverables for accuracy and prepare final documentation and as-builts.
• Stay current on architectural wall systems, acoustics, and workplace design innovations.

Qualifications:

• Advanced CET (Configura) expertise required; strong working knowledge of AutoCAD, ProjectSpec, and Microsoft Office.
• 2–4+ years of experience in commercial interiors, architectural wall systems, or workplace design.
• Bachelor’s degree in Interior Design, Architecture, or related field.
• Demonstrated knowledge of demountable wall systems, glass partitions, and modular architectural interiors.
• Strong understanding of commercial standards and codes (ADA, LEED, WELL), acoustics, privacy planning, and technology integration.
• Strong English communication skills with confidence in a U.S.-based, client-facing environment.
• Detail-oriented and adaptable, able to manage multiple fast-paced projects.
• Collaborative, solutions-driven mindset with the independence to thrive in a remote setting.
• Reliable home office setup and availability to work U.S. business hours required.

What We Offer:

• Competitive Pay and Benefits.
• Opportunity to work with cutting-edge design technology.
• Thrive in a fast-paced, supportive team that values work-life balance.
• Play a key role in design operations—your impact on company growth will be evident.
• Join a culture that values your contributions and equips you with the tools to succeed.
• Be part of an innovative team that continuously learns and adapts.

Role Summary

We are seeking a high-level Contract Interior Designer with proficiency in CET Designer (Configura). In this role, you will act as a remote design partner for a top-tier U.S.-based commercial furniture dealer representing world-leading brands (e.g., Haworth, Steelcase, Teknion, Kimball).

You will be responsible for transforming complex client requirements into high-fidelity 3D renderings, accurate specifications, and installation-ready drawings. This is a project-based contract ideal for a CET power-user who excels at space planning and technical precision within the commercial furniture industry.

Key Responsibilities

• CET Design & 3D Visualization: Execute detailed furniture layouts and high-end renderings using manufacturer-specific CET extensions.
• Technical Specification: Generate 100% accurate Bill of Materials (BOM) and SIF files for order entry.
• Space Planning: Develop creative, code-compliant (ADA/Life Safety) workspace solutions based on architectural shells.
• Revision Management: Provide rapid-turnaround design edits based on client or sales feedback.
• Audit & Review: Perform self-audits on all drawings to ensure alignment with architectural grids and manufacturer price lists.

Qualifications

• Experience: 3+ years in Contract Furniture design (Dealer/Manufacturer side).
• Software Mastery: Expert CET Designer skills (Haworth, Steelcase, etc.) are non-negotiable; AutoCAD/CAP/Giza is a plus.
• Technical Accuracy: Proven ability to generate 100% accurate BOMs/SIF files and code-compliant layouts (ADA/Electrical).
• Visual Excellence: Must produce high-fidelity 3D renderings and professional drawing sets.
• Contractor Mindset: Self-directed, detail-oriented, and able to hit tight U.S. deadlines independently.

Part-Time Opportunity

• Engagement: Independent Contractor.
• Volume: Estimated at least 20 hours per week (project-dependent).
• Time Zone: Must have availability with the U.S. Business Hours for brief syncs.
• Tools: Contractor must provide their own workstation capable of high-spec CET rendering and a stable, high-speed internet connection.

What We Offer

• Competitive pay (based on experience and schedule type)
• Opportunity to work with cutting-edge design software and global furniture brands
• A supportive, collaborative team that values work-life balance
• Meaningful impact on design operations and company growth
• A culture that encourages continuous learning, innovation, and professional growth

About the Role:

We are urgently seeking a Cisco SD WAN Engineer to lead a mission-critical Viptela to IOS-XE SD WAN migration for a Fortune 500 client. This is a fast-paced, high-stakes engagement requiring a true expert who can architect solutions, troubleshoot complex issues, and execute flawlessly under pressure.

If you have elite-level IOS-XE SDWAN experience, deep Viptela expertise, and the ability to start immediately—this is the opportunity to lead a major transformation.

Key Responsibilities:

• Lead an enterprise-wide Viptela → IOS-XE SDWAN migration across multiple sites
• Architect and validate IOS-XE SDWAN designs, templates, policies, and integration models
• Perform pre-migration assessments, POCs, and readiness checks
• Build comprehensive migration playbooks, templates, and runbooks
• Support maintenance windows, cutovers, and post-migration stabilization
• Optimize SDWAN performance, routing, security, and reliability
• Troubleshoot complex routing, overlay, IPsec, and OMP issues in production environments
• Collaborate with client architects, engineering teams, and leadership on design and strategy
• Provide clear technical documentation and progress updates throughout the engagement

Required Experience & Skills

• 8+ years of hands-on network engineering experience
• 5+ years specializing in SDWAN technologies
• Expert-level experience with Cisco IOS-XE SDWAN
• Proven experience migrating Viptela → IOS-XE SDWAN.
• Strong knowledge of OMP, BGP, OSPF, EIGRP, IPsec security, QoS design and optimization and Underlay/overlay architectures
• Hands-on experience with vManage, vBond, vSmart, vEdge, and cEdge platforms
• Ability to troubleshoot complex SDWAN issues under tight time constraints

Preferred Qualifications

• CCIE Enterprise Infrastructure or CCIE Service Provider (Active status preferred, but inactive/expired considered with strong hands-on experience)
• Experience with automation tools (Python, Ansible, Terraform)
• Exposure to multi-vendor SDWAN (VeloCloud, Fortinet, Silver Peak)
• Experience supporting large enterprise or service provider environments
• Cloud networking knowledge (AWS, Azure, GCP)

Why Join us?

• Immediate Impact: Lead a high-visibility, mission-critical migration.
• Remote Flexibility: Full autonomy over your work environment.
• Elite Team: Work alongside senior engineers and top-tier consultants.

Role Summary

We are seeking an experienced Cisco UC Voice Engineer to support critical upgrades and modernization initiatives across our enterprise communication platforms. In this role, you will be responsible for delivering seamless upgrades to Cisco Unified Communications Manager (CUCM), Unified Contact Center Express (UCCX), and Unity Connection (CUC), along with associated VMware ESXi infrastructure.

This position offers the opportunity to work on high-impact upgrade projects in a global environment, collaborating with cross-functional teams to ensure stability, security, and minimal service disruption.

Key Responsibilities

• Perform upgrades of CUCM, UCCX, and CUC from version 12.5 to 15.4

• Execute VMware ESXi upgrades from versions 6.5 and 7.0 to 8.0

• Complete all pre-upgrade activities, including:

  • Change submissions and approvals

  • Detailed implementation and rollback plans

  • Technical documentation and validation checklists

• Coordinate with global teams to plan and execute upgrade windows with minimal business impact

• Troubleshoot and resolve issues during and after upgrade activities

• Ensure compliance with company standards, security policies, and best practices

• Provide post-upgrade stabilization and hypercare support, including system optimization

Required Qualifications

• Proven, hands-on experience upgrading CUCM, UCCX, and CUC environments

• Demonstrated experience upgrading VMware ESXi from 6.5/7.0 to 8.0

• Strong analytical, troubleshooting, and problem-solving skills

• Clear and effective written and verbal communication skills

• CCNA certification

Preferred Qualifications

• Experience supporting global or enterprise-scale environments, including rotating or after-hours coverage

• Comfortable working in remote and distributed team environments

• CCNP Collaboration (or equivalent hands-on experience) with Cisco UC technologies

• Familiarity with ITIL or structured change management practices

• Experience with large enterprise UC deployments, including multi-cluster and multi-site architectures

Why Join

• Work on high-visibility Cisco UC upgrade initiatives

• Gain exposure to latest Cisco UC and VMware technologies

• Collaborate with experienced engineers across regions

• Make a direct impact on global communication reliability

About the Role

We’re seeking a highly experienced Wired Network Engineer with both hands-on implementation and network design/architecture expertise to support a large-scale network modernization project across 600+ retail store locations.

This role requires a strong blend of strategic network design validation, architecture-level problem-solving, and hands-on implementation in complex enterprise WAN environments leveraging Viptela SD-WAN and Cisco IOS-XE technologies.

If you can operate at both architectural and executional levels—designing, validating, and deploying enterprise-grade WAN solutions—this project is for you.

What You’ll Be Doing

• Lead and execute network upgrades across 600+ distributed retail sites following established design and deployment frameworks

• Design, validate, and refine enterprise network architectures and configuration templates before deployment

• Ensure network solutions align with enterprise standards, scalability, and security best practices

• Implement and optimize configurations on Viptela SD-WAN and Cisco IOS-XE platforms

• Troubleshoot and resolve advanced WAN connectivity and performance issues across hybrid environments

• Collaborate with architecture, operations, and implementation teams to ensure seamless rollout execution

• Provide technical and design guidance to junior engineers and implementation partners

• Document network design decisions, rollout progress, configuration updates, and technical findings

What We’re Looking For:

• 7+ years of hands-on network engineering experience in large-scale enterprise environments

• Proven network design and architecture experience (preferably in distributed or multi-site environments)

• Deep expertise in Viptela SD-WAN (design, configuration, and troubleshooting)

• Strong proficiency with Cisco IOS-XE routing and switching

• In-depth understanding of WAN architectures, routing protocols (BGP, OSPF, EIGRP), and network performance optimization

• Demonstrated ability to lead network design validation and execute implementation with minimal supervision

• Excellent problem-solving, documentation, and communication skills

• Strong attention to detail and ability to work independently in a remote setup

Nice to Have:

• Experience leading large-scale or multi-site network design and upgrade projects

• Background in retail or other distributed enterprise environments

• Certifications such as CCNP Enterprise, CCIE, or Cisco SD-WAN certifications

• Familiarity with network automation/orchestration tools (e.g., Ansible, Python, DNA Center)

Project Details:

• Contract length: 3 months (with potential extension based on project scope and performance)
• Work setup: Fully remote

About the Role

We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support and troubleshooting for a Cisco-based wireless environment. This role focuses mainly on Cisco 9800 Wireless LAN Controllers and Access Point provisioning. The ideal candidate is someone who is comfortable troubleshooting wireless issues and working with global IT teams.

Key Responsibilities

• Provide Tier 2 support for wireless connectivity and performance issues.
• Provision, onboard, and troubleshoot Access Points in a Cisco environment.
• Support and troubleshoot Cisco 9800 Wireless LAN Controllers (WLCs).
• Assist with basic change requests in ServiceNow for adding or updating APs.
• Investigate client connection issues and wireless performance problems.
• Work collaboratively with global teams during EST hours.
• Document resolutions and update knowledge base articles.
• Escalate complex issues to senior engineers.

Qualifications

Required:

• Hands-on experience with Cisco 9800 controllers (primary requirement).
• Good understanding of AP provisioning and basic wireless troubleshooting.
• Working knowledge of Cisco wireless environments (9500/9800 a plus).
• Familiarity with networking fundamentals (TCP/IP, VLANs, DHCP, DNS).
• Experience working in a support or operations role.

Preferred Certifications:

• Exposure to Cisco Prime Infrastructure or Cisco DNA Center.
• Experience in automotive or manufacturing environments.
• ITIL basics or understanding of change control.