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We’re hiring for Wireless Engineers to support wireless delivery for a large-scale branch-site rollout across APAC. This role supports implementation, troubleshooting, and operational validation of wireless networks in a standardized deployment program.
Location: Fully Remote
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
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We are seeking a Senior L3 Wireless Technical Support Specialist to serve as the ultimate technical authority for a global Cisco enterprise environment. In this high-visibility role, you will own the most challenging P1/P2 incidents, mentor L2 engineers, and drive the root cause analysis (RCA) that keeps our global infrastructure stable. This is a mission-critical position operating during US Eastern Standard Time (EST).
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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We are urgently seeking a Cisco SD WAN Engineer to lead a mission-critical Viptela to IOS-XE SD WAN migration for a Fortune 500 client. This is a fast-paced, high-stakes engagement requiring a true expert who can architect solutions, troubleshoot complex issues, and execute flawlessly under pressure.
If you have elite-level IOS-XE SDWAN experience, deep Viptela expertise, and the ability to start immediately—this is the opportunity to lead a major transformation.
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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We are seeking an experienced Cisco UC Voice Engineer to support critical upgrades and modernization initiatives across our enterprise communication platforms. In this role, you will be responsible for delivering seamless upgrades to Cisco Unified Communications Manager (CUCM), Unified Contact Center Express (UCCX), and Unity Connection (CUC), along with associated VMware ESXi infrastructure.
This position offers the opportunity to work on high-impact upgrade projects in a global environment, collaborating with cross-functional teams to ensure stability, security, and minimal service disruption.
Perform upgrades of CUCM, UCCX, and CUC from version 12.5 to 15.4
Execute VMware ESXi upgrades from versions 6.5 and 7.0 to 8.0
Complete all pre-upgrade activities, including:
Change submissions and approvals
Detailed implementation and rollback plans
Technical documentation and validation checklists
Coordinate with global teams to plan and execute upgrade windows with minimal business impact
Troubleshoot and resolve issues during and after upgrade activities
Ensure compliance with company standards, security policies, and best practices
Provide post-upgrade stabilization and hypercare support, including system optimization
Proven, hands-on experience upgrading CUCM, UCCX, and CUC environments
Demonstrated experience upgrading VMware ESXi from 6.5/7.0 to 8.0
Strong analytical, troubleshooting, and problem-solving skills
Clear and effective written and verbal communication skills
CCNA certification
Experience supporting global or enterprise-scale environments, including rotating or after-hours coverage
Comfortable working in remote and distributed team environments
CCNP Collaboration (or equivalent hands-on experience) with Cisco UC technologies
Familiarity with ITIL or structured change management practices
Experience with large enterprise UC deployments, including multi-cluster and multi-site architectures
Work on high-visibility Cisco UC upgrade initiatives
Gain exposure to latest Cisco UC and VMware technologies
Collaborate with experienced engineers across regions
Make a direct impact on global communication reliability
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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About the Role
We’re seeking a highly experienced Wired Network Engineer with both hands-on implementation and network design/architecture expertise to support a large-scale network modernization project across 600+ retail store locations.
This role requires a strong blend of strategic network design validation, architecture-level problem-solving, and hands-on implementation in complex enterprise WAN environments leveraging Viptela SD-WAN and Cisco IOS-XE technologies.
If you can operate at both architectural and executional levels—designing, validating, and deploying enterprise-grade WAN solutions—this project is for you.
What You’ll Be Doing
Lead and execute network upgrades across 600+ distributed retail sites following established design and deployment frameworks
Design, validate, and refine enterprise network architectures and configuration templates before deployment
Ensure network solutions align with enterprise standards, scalability, and security best practices
Implement and optimize configurations on Viptela SD-WAN and Cisco IOS-XE platforms
Troubleshoot and resolve advanced WAN connectivity and performance issues across hybrid environments
Collaborate with architecture, operations, and implementation teams to ensure seamless rollout execution
Provide technical and design guidance to junior engineers and implementation partners
Document network design decisions, rollout progress, configuration updates, and technical findings
What We’re Looking For:
7+ years of hands-on network engineering experience in large-scale enterprise environments
Proven network design and architecture experience (preferably in distributed or multi-site environments)
Deep expertise in Viptela SD-WAN (design, configuration, and troubleshooting)
Strong proficiency with Cisco IOS-XE routing and switching
In-depth understanding of WAN architectures, routing protocols (BGP, OSPF, EIGRP), and network performance optimization
Demonstrated ability to lead network design validation and execute implementation with minimal supervision
Excellent problem-solving, documentation, and communication skills
Strong attention to detail and ability to work independently in a remote setup
Experience leading large-scale or multi-site network design and upgrade projects
Background in retail or other distributed enterprise environments
Certifications such as CCNP Enterprise, CCIE, or Cisco SD-WAN certifications
Familiarity with network automation/orchestration tools (e.g., Ansible, Python, DNA Center)
Project Details:
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support and troubleshooting for a Cisco-based wireless environment. This role focuses mainly on Cisco 9800 Wireless LAN Controllers and Access Point provisioning. The ideal candidate is someone who is comfortable troubleshooting wireless issues and working with global IT teams.
Required:
Preferred Certifications:
About Bold Business:
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.
Ready to apply?
Apply to Bold Business
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