Role Summary

We’re hiring for Wireless Engineers to support wireless delivery for a large-scale branch-site rollout across APAC. This role supports implementation, troubleshooting, and operational validation of wireless networks in a standardized deployment program.

Location: Fully Remote

Responsibilities

• Support wireless deployment and operational readiness for branch sites
• Troubleshoot wireless connectivity/performance issues and drive resolution
• Coordinate with core and lead engineers to ensure end-to-end network stability
• Validate wireless configurations and ensure standards are followed
• Document wireless configurations, issues, and resolution steps

Required Qualifications

• Enterprise wireless engineering experience (deployment + troubleshooting)
• Strong networking fundamentals; CCNA required/preferred
• Experience working in structured rollout environments with change control

Nice to Have

• Vendor-specific experience (e.g., Aruba, Cisco, Mist) depending on the environment
• Experience supporting branch-heavy wireless programs

Role Summary:

We are seeking a Senior L3 Wireless Technical Support Specialist to serve as the ultimate technical authority for a global Cisco enterprise environment. In this high-visibility role, you will own the most challenging P1/P2 incidents, mentor L2 engineers, and drive the root cause analysis (RCA) that keeps our global infrastructure stable. This is a mission-critical position operating during US Eastern Standard Time (EST).

Key Responsibilities:

• L3 Escalation Mastery: Act as the final escalation point for complex wireless issues across multiple global enterprise sites.
• Incident Leadership: Own high-severity (P1/P2) wireless incidents end-to-end, leading technical bridges and coordinating with global stakeholders. 
• Deep-Dive Troubleshooting: Resolve sophisticated issues related to Cisco 9800 WLC, client roaming, 802.1X authentication, and RF performance.
• Proactive Optimization: Lead Root Cause Analysis (RCA) for recurring incidents to drive long-term network health and reduce downtime. 
• Knowledge Leadership: Create and maintain high-level technical documentation, SOPs, and troubleshooting guides to mentor the L1/L2 teams.

Technical Requirements:

• Expert WLC Knowledge: Deep hands-on experience with Cisco 9800 or large-scale AireOS environments.
• Protocol Authority: Solid mastery of 802.11 standards (a/b/g/n/ac/ax) and RF fundamentals.
• Network Foundation: Strong expertise in TCP/IP, DHCP, DNS, VLANs, and BGP/OSPF routing.
• ITIL Operations: Experience working within ServiceNow for incident, change, and problem management.

Preferred Qualifications (The "Nice-to-Haves"):

• Experience with Cisco DNA Center (Catalyst Center) or Prime Infrastructure.
• Proficiency with RF optimization tools like Ekahau or AirMagnet.
• Relevant certifications: CCNP Wireless, CCIE, or CWNA.

About the Role:

We are urgently seeking a Cisco SD WAN Engineer to lead a mission-critical Viptela to IOS-XE SD WAN migration for a Fortune 500 client. This is a fast-paced, high-stakes engagement requiring a true expert who can architect solutions, troubleshoot complex issues, and execute flawlessly under pressure.

If you have elite-level IOS-XE SDWAN experience, deep Viptela expertise, and the ability to start immediately—this is the opportunity to lead a major transformation.

Key Responsibilities:

• Lead an enterprise-wide Viptela → IOS-XE SDWAN migration across multiple sites
• Architect and validate IOS-XE SDWAN designs, templates, policies, and integration models
• Perform pre-migration assessments, POCs, and readiness checks
• Build comprehensive migration playbooks, templates, and runbooks
• Support maintenance windows, cutovers, and post-migration stabilization
• Optimize SDWAN performance, routing, security, and reliability
• Troubleshoot complex routing, overlay, IPsec, and OMP issues in production environments
• Collaborate with client architects, engineering teams, and leadership on design and strategy
• Provide clear technical documentation and progress updates throughout the engagement

Required Experience & Skills

• 8+ years of hands-on network engineering experience
• 5+ years specializing in SDWAN technologies
• Expert-level experience with Cisco IOS-XE SDWAN
• Proven experience migrating Viptela → IOS-XE SDWAN.
• Strong knowledge of OMP, BGP, OSPF, EIGRP, IPsec security, QoS design and optimization and Underlay/overlay architectures
• Hands-on experience with vManage, vBond, vSmart, vEdge, and cEdge platforms
• Ability to troubleshoot complex SDWAN issues under tight time constraints

Preferred Qualifications

• CCIE Enterprise Infrastructure or CCIE Service Provider (Active status preferred, but inactive/expired considered with strong hands-on experience)
• Experience with automation tools (Python, Ansible, Terraform)
• Exposure to multi-vendor SDWAN (VeloCloud, Fortinet, Silver Peak)
• Experience supporting large enterprise or service provider environments
• Cloud networking knowledge (AWS, Azure, GCP)

Why Join us?

• Immediate Impact: Lead a high-visibility, mission-critical migration.
• Remote Flexibility: Full autonomy over your work environment.
• Elite Team: Work alongside senior engineers and top-tier consultants.

Role Summary

We are seeking an experienced Cisco UC Voice Engineer to support critical upgrades and modernization initiatives across our enterprise communication platforms. In this role, you will be responsible for delivering seamless upgrades to Cisco Unified Communications Manager (CUCM), Unified Contact Center Express (UCCX), and Unity Connection (CUC), along with associated VMware ESXi infrastructure.

This position offers the opportunity to work on high-impact upgrade projects in a global environment, collaborating with cross-functional teams to ensure stability, security, and minimal service disruption.

Key Responsibilities

• Perform upgrades of CUCM, UCCX, and CUC from version 12.5 to 15.4

• Execute VMware ESXi upgrades from versions 6.5 and 7.0 to 8.0

• Complete all pre-upgrade activities, including:

  • Change submissions and approvals

  • Detailed implementation and rollback plans

  • Technical documentation and validation checklists

• Coordinate with global teams to plan and execute upgrade windows with minimal business impact

• Troubleshoot and resolve issues during and after upgrade activities

• Ensure compliance with company standards, security policies, and best practices

• Provide post-upgrade stabilization and hypercare support, including system optimization

Required Qualifications

• Proven, hands-on experience upgrading CUCM, UCCX, and CUC environments

• Demonstrated experience upgrading VMware ESXi from 6.5/7.0 to 8.0

• Strong analytical, troubleshooting, and problem-solving skills

• Clear and effective written and verbal communication skills

• CCNA certification

Preferred Qualifications

• Experience supporting global or enterprise-scale environments, including rotating or after-hours coverage

• Comfortable working in remote and distributed team environments

• CCNP Collaboration (or equivalent hands-on experience) with Cisco UC technologies

• Familiarity with ITIL or structured change management practices

• Experience with large enterprise UC deployments, including multi-cluster and multi-site architectures

Why Join

• Work on high-visibility Cisco UC upgrade initiatives

• Gain exposure to latest Cisco UC and VMware technologies

• Collaborate with experienced engineers across regions

• Make a direct impact on global communication reliability

About the Role

We’re seeking a highly experienced Wired Network Engineer with both hands-on implementation and network design/architecture expertise to support a large-scale network modernization project across 600+ retail store locations.

This role requires a strong blend of strategic network design validation, architecture-level problem-solving, and hands-on implementation in complex enterprise WAN environments leveraging Viptela SD-WAN and Cisco IOS-XE technologies.

If you can operate at both architectural and executional levels—designing, validating, and deploying enterprise-grade WAN solutions—this project is for you.

What You’ll Be Doing

• Lead and execute network upgrades across 600+ distributed retail sites following established design and deployment frameworks

• Design, validate, and refine enterprise network architectures and configuration templates before deployment

• Ensure network solutions align with enterprise standards, scalability, and security best practices

• Implement and optimize configurations on Viptela SD-WAN and Cisco IOS-XE platforms

• Troubleshoot and resolve advanced WAN connectivity and performance issues across hybrid environments

• Collaborate with architecture, operations, and implementation teams to ensure seamless rollout execution

• Provide technical and design guidance to junior engineers and implementation partners

• Document network design decisions, rollout progress, configuration updates, and technical findings

What We’re Looking For:

• 7+ years of hands-on network engineering experience in large-scale enterprise environments

• Proven network design and architecture experience (preferably in distributed or multi-site environments)

• Deep expertise in Viptela SD-WAN (design, configuration, and troubleshooting)

• Strong proficiency with Cisco IOS-XE routing and switching

• In-depth understanding of WAN architectures, routing protocols (BGP, OSPF, EIGRP), and network performance optimization

• Demonstrated ability to lead network design validation and execute implementation with minimal supervision

• Excellent problem-solving, documentation, and communication skills

• Strong attention to detail and ability to work independently in a remote setup

Nice to Have:

• Experience leading large-scale or multi-site network design and upgrade projects

• Background in retail or other distributed enterprise environments

• Certifications such as CCNP Enterprise, CCIE, or Cisco SD-WAN certifications

• Familiarity with network automation/orchestration tools (e.g., Ansible, Python, DNA Center)

Project Details:

• Contract length: 3 months (with potential extension based on project scope and performance)
• Work setup: Fully remote

About the Role

We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support and troubleshooting for a Cisco-based wireless environment. This role focuses mainly on Cisco 9800 Wireless LAN Controllers and Access Point provisioning. The ideal candidate is someone who is comfortable troubleshooting wireless issues and working with global IT teams.

Key Responsibilities

• Provide Tier 2 support for wireless connectivity and performance issues.
• Provision, onboard, and troubleshoot Access Points in a Cisco environment.
• Support and troubleshoot Cisco 9800 Wireless LAN Controllers (WLCs).
• Assist with basic change requests in ServiceNow for adding or updating APs.
• Investigate client connection issues and wireless performance problems.
• Work collaboratively with global teams during EST hours.
• Document resolutions and update knowledge base articles.
• Escalate complex issues to senior engineers.

Qualifications

Required:

• Hands-on experience with Cisco 9800 controllers (primary requirement).
• Good understanding of AP provisioning and basic wireless troubleshooting.
• Working knowledge of Cisco wireless environments (9500/9800 a plus).
• Familiarity with networking fundamentals (TCP/IP, VLANs, DHCP, DNS).
• Experience working in a support or operations role.

Preferred Certifications:

• Exposure to Cisco Prime Infrastructure or Cisco DNA Center.
• Experience in automotive or manufacturing environments.
• ITIL basics or understanding of change control.