Job Title: Senior Manager, Outposts

Department: Chapter Impact 

Location: Remote/Virtual, within the United States 

Reports to: VP of Communities Expansion

Direct Reports: None

Classification: Exempt 

Position type: Full-Time Employee 

Anticipated Pay Range at Commencement of Employment: $69,000 - $88,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.

General Description 

Blue Star Families (BSF) is the nation’s largest chapter-based non-profit organization serving military and Veteran families. With more than 450,000members, serving more than 1.5 million military-connected family members each year, we ensure that wherever military and veteran families go, they always feel connected, supported, and empowered to thrive in every community.

BSF is expanding its reach into new communities by setting up Outposts throughout the Continental U.S., its territories, and beyond.  By partnering with vetted local organizations, Outposts are a way for BSF to more quickly expand its reach into new communities and deliver high-impact, evidence-based programming for military- and veteran-connected families.

The Senior Manager of Outposts is responsible for executing and managing Blue Star Families Outposts network. This includes implementing the strategy to increase our reach and depth of programming into new communities. The position will also oversee  the day-to-day management of the selected Outposts,   third-party organizations responsible for delivering BSF’s mission to strengthen military and veteran families by connecting them with their neighbors to create vibrant communities of mutual support.  A successful candidate will be passionate, self-motivated, highly organized, flexible, and able to pivot when necessary.

As a fully remote organization, we rely on regular in-person gatherings to fulfill core business functions, including strategic planning, cross-functional collaboration, and culture-building. This role requires the ability to travel overnight several times per year to attend team offsites, leadership sessions, and company-wide events. These events are critical to performing the essential functions of the role, enabling team alignment, effective decision-making, and strong interpersonal connection. Attendance and participation in these gatherings is a non-negotiable component of the position.

Key Job Functions 

• Manage the vetting and selection of local organizations to serve as Outpost partners.
• In collaboration with the Outposts, support the execution and management of high-quality business strategies and plans, ensuring their alignment with BSF’s short- and long-term objectives.
• Work with Outposts and BSF Programs and Digital teams to identify programs, services, and events to be carried out at Outpost locations.
• Train and onboard outposts
• Collaborate with the BSF  Research and Evaluation team on the delivery of national research initiatives (MFLS,, Pulse Checks) and ensure program evaluation practices are implemented by outpost partners.
• Collaborate with the Strategic Alliances and Government Relations teams to ensure that community leaders, elected officials, senior military, and other key stakeholders are aware of and engaging with BSF Outposts, resources, and programming.
• In partnership with cross-departmental teams, communicate KPIs to help evaluate and track Outpost performance, impact, and progress. 
• Assist with preparing and monitoring budgets, contracts, and MOUs.
• Support Chapter Executive Directors with the management and oversight of Outposts in their service areas.
• Manage Outpost marketing, public relations, and social media strategies and materials.
• Support expansion into new markets, including outreach, partner development, and launch planning.
• Execute annual Outpost goals and strategic initiatives, driving cross-functional alignment across BSF departments to ensure successful delivery.
• Contribute to fundraising efforts by supporting proposals, storytelling, and stakeholder engagement to sustain and scale the Outposts program.
• Perform other duties as assigned.

Required Experience, Skills, Background 

• Bachelor’s Degree in relevant field required, advanced degree preferred.
• 4-7 years of progressively responsible work experience in program management and community outreach roles.
• Experience in monitoring budgets and reviewing contracts. 
• Self-motivated with the ability to quickly and easily adapt to changing organizational needs.
• Strong communication (written, verbal, and interpersonal) skills.
• Excellent organizational and project management skills. 
• organizational initiatives.
• Cultural competence in the military and Veteran space.
• Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.
• Willingness to work evenings, weekends, and holidays as necessary to support key organizational initiatives.
• Ability to lift and carry supplies and equipment up to 30 lbs. 

Desired Experience, Skills & Background 

• Familiarity with membership-driven organizations. 

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Title: Associate Director of Development, Tampa Chapter

Department: Chapter Impact

Location: Tampa, FL, remote/virtual office

Reports to: Chapter Executive Director

Direct Reports: None

Classification: Exempt

Position type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment: $79,000 - 109,000 per year

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. 

We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

General Description

The Associate Director, Development for the Tampa Chapter is responsible for assisting in local fundraising efforts, cultivating donor relationships, and supporting the development of strategic partnerships to support the chapter’s financial sustainability and growth. This role partners closely with the Chapter Executive Director and the national Development team to align local fundraising strategies with Blue Star Families’ mission and organizational goals.

The Associate Director will steward a portfolio of individual, corporate, and foundation donors and support grant writing and reporting in collaboration with the national team.

While this role is remote, periodic out-of-town, overnight travel is an essential function. In-person time is critical to how we work — enabling deep collaboration, team alignment, creative problem-solving, and a shared sense of purpose. Team members are expected to travel several times per year for offsites, planning sessions, and company-wide gatherings. These events are essential for contributing to team outcomes, building trust across the organization, and staying aligned in a distributed environment. Participation in these in-person gatherings is a required part of the role and integral to successful performance in our remote-first organization.

*The Associate Director must reside in the local community the Chapter serves. Preference will be given to candidates who have resided in the designated Chapter community for a minimum of the past three years. 

Key Job Functions

• Assist the Executive Director with the local fundraising strategy to meet or exceed chapter revenue goals.
• Meet or exceed an annual fundraising goal of at least $100,000. 
• Build, qualify, and actively manage a portfolio of at least 30 new major gift prospects (distinct from existing pipelines), with responsibility for identifying, cultivating, and advancing these individuals through the full donor lifecycle toward solicitation and long-term engagement
• Cultivate, solicit, and steward relationships with individual donors, corporate sponsors, and foundations.
• Collaborate with the Executive Director and national Development team to identify and pursue funding opportunities aligned with chapter programs and goals.
• Collaborate with the Executive Director on donor recognition and ensure consistent, high-quality communication with funders and supporters.
• Support the development and execution of donor engagement events and activities.
• Maintain accurate donor records and activity tracking in CRM (e.g., Salesforce).
• Assist with grant proposal writing and reporting.
• Partner with local program staff to align fundraising with community impact.
• Represent Blue Star Families at Chapter sponsored events, community events, and networking opportunities to elevate the chapter’s visibility and mission.
• Perform other duties as assigned 

Required Experience, Skills & Background

• Minimum 5-7 years of relevant experience in fundraising for a nonprofit organization
• Demonstrated success in individual giving, corporate sponsorships, and/or grant writing.
• Strong relationship-building and communication skills.
• Self-starter with the ability to work both independently and collaboratively.
• Experience with CRM software (e.g., Salesforce).
• Local travel requirements required outside of your home office will be up to 40% or less depending on business needs.
• Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions.

Desired Experience, Skills & Background

• Bachelor’s degree preferred
• Knowledge of the military family experience
• Familiarity with membership-driven organizations

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Why Blue Star Families?

Virtual/remote nonprofit organization that moves with you (position specific)
Career growth opportunities
Excellent benefits (403(b) with matching, Flexible Spending, Life Insurance, Short-Term Disability, Communications Allowance, and more)
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Front-line opportunity to positively impact the military experience
Competitive salaries
Workplace flexibility

Job Title: Program Director, New York Chapter

Department: Chapter Impact

Location: New York, remote/virtual office*

Reports to: Executive Director, New York Chapter (Dotted line reporting to Senior Director, Chapter Relations)

Classification: Exempt

Position type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment: $69,000 - $88,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. 

We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

General Description

Reporting to the Chapter Executive Director, with a dotted-line relationship to the Senior Director of Chapter Relations, the Program Director serves as a key member of the Blue Star Families Chapter Impact Team. This integral role is dedicated to fostering exceptional membership stewardship and customer service, ensuring that every interaction strengthens a sense of belonging among military families. The Program Director plays a central role in executing programs and supporting fundraising efforts.

The Program Director  will manage multiple programs for the local Chapter, including, but not limited to, projects currently within Blue Star Families’ portfolio. In addition to driving membership and volunteer growth and engagement, the Program Director will support the Executive Director on high-impact initiatives on local advocacy, fundraising, and essential operational tasks critical to the Chapter’s success.

*The Program Director must reside in the local community the Chapter serves.

Key Job Functions

• Manage programs and events for Blue Star Families’ local chapter, while ensuring program design and execution align with current and prospective funding opportunities to maximize impact and sustainability.
• In collaboration with the Executive Director, develop and support local fundraising efforts including identifying opportunities, developing proposals, stewarding relationships, and contributing to achieving chapter revenue goals.
• Work with the Executive Director to maximize local collaborations by identifying key local private, public, and philanthropic organizations interested in supporting active duty and veteran military families.
• Support the Executive Director on local advocacy efforts, as well as other initiatives essential to the Chapter’s success.
• Build and steward relationships with local partners to support both program delivery and fundraising opportunities
• Educate key community leaders using Blue Star Families’ Annual Military Family Lifestyle Survey.
• Seek opportunities to connect military families with the resources and programs offered by community organizations and partners.
• In collaboration with the Volunteer department, develop a volunteer management program for the chapter.
• Execute marketing and communications strategies, including social media management, to elevate the Chapter’s presence and attract membership growth.
• Implement a strategic calendar that supports Blue Star Families' presence in community events.
• Utilize and manage project management technologies and tools to administer projects actively and effectively (including, but not limited to, HIVE, Hive Brite, Salesforce, Google Workspace Suite, Zoom, etc).
• Engage volunteers, fellows,  and interns to maximize the impact of chapter initiatives and programs.
• Perform other duties as assigned.

National Chapter Impact

• Support the Senior Director of Chapter Relations  on key initiatives to ensure clear and achievable project objectives.
• Ensure that membership engagement remains a top priority across all interactions at the Chapter, fostering a welcoming environment that strengthens the sense of belonging within the community.
• Responsible for tracking metrics and evaluation on all programs and activities of the Chapter
• Ensure that national policies are implemented effectively at the community level, specifically on programs and events.
• Foster an organizational culture that prioritizes strategic thinking, thoughtful planning, and collaboration both within the mission and across Blue Star Families, while reinforcing trust, commitment to the mission, and continuous professional and organizational growth.

Required Experience, Skills & Background

• Minimum 4-5 years of relevant experience
• Independent self-starter with exceptional interpersonal and communication skills
• Knowledge of the military family experience
• Ability to lift and carry supplies and equipment up to 30 lbs
• An entrepreneurial spirit eager to engage with potential partners to build community-based solutions
• Initiative to engage with leaders in the community and on the installation(s)
• Volunteer recruitment and  management experience
• Business development and fundraising experience
• Experienced in public speaking
• Excellent writing skills
• Ability to facilitate meetings and drive towards decision-making
• Project management experience
• Proficient with technology
• Travel requirements required outside of your home office will be up to 25% or less depending on our business needs.
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions

Desired Experience, Skills & Background

• Bachelor’s degree preferred
• Experience with Customer Relationship Management (CRM) systems; and familiarity with Salesforce a plus
• Familiarity with membership-driven organizations

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Why Blue Star Families?

Virtual/remote nonprofit organization that moves with you (position specific)
Career growth opportunities
Excellent benefits (403(b) with matching, Flexible Spending, Medical Insurance, Life Insurance, Short-Term Disability, Communications Allowance, and more)
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Front-line opportunity to positively impact the military experience
Competitive salaries
Workplace flexibility

Job Title: Chief Communities Officer

Department: Communities

Location: Hybrid within the DC Metro area

Reports to: President

Direct Reports: Yes

Classification: Exempt

Position Type: Full-time 

Anticipated Pay Range at Commencement of Employment: $159,000 - $238,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.

General Description

Blue Star Families is seeking a dynamic, strategic executive to serve as Chief Communities Officer (CCO). This role will lead the organization’s national community engagement strategy, ensuring military families experience connection, support, and belonging wherever they live and serve.

As a key member of the executive leadership team, the CCO will oversee and scale Blue Star Families’ (BSF) national community ecosystem—including Chapters, Outposts, Volunteers, and expansion into new markets—driving measurable impact and sustainable growth. Outposts are BSF’s local presence in new markets, expanding reach where full Chapters are not yet established.

This is a high-impact leadership opportunity for a proven executive who excels at building and scaling community networks, leading high-performing teams, and cultivating strategic partnerships. It presents a unique opportunity to shape how Blue Star Families shows up in Communities nationwide—expanding reach, deepening impact, and ensuring military families feel supported wherever they are.

The CCO must be able to travel overnight several times per year to attend leadership retreats, staff offsites, and organization-wide events. Participation in these gatherings is an essential function of the role.

*The Chief Communities Officer must reside in the National Capital Region.

Key Job Functions

National Community Strategy

• Define and execute a scalable, national model for community engagement
• Expand BSF’s presence in new and existing markets through Chapters, Volunteer engagement, and Outposts
• Partner with the Chief Impact Officer, and Research and Evaluation team, to establish metrics to measure impact, growth, and engagement

Growth and Expansion Strategy

• Identify and prioritize new markets based on mission impact, and sustainability
• Launch and strengthen community infrastructure for long-term success
• Increase BSF’s national reach, visibility, and member engagement

Chapter Network Leadership

• Ensure strong performance, alignment, and sustainability across Chapters
• Support local partnerships and funding strategies

Volunteer Engagement & Leadership

• Build and scale a national volunteer strategy
• Strengthen recruitment, training, and integration of volunteers

Executive Leadership & Partnership

• Lead and develop a team of senior leaders
• Partner cross-functionally with Development, National Programs, Strategic Alliances, and Research & Evaluation to ensure financial sustainability, strategic alignment, strong partnerships, and data-informed improvement across Chapters.
• Collaborate with Marketing leadership to align national messaging with local execution and engagement, and support digital coordination to ensure strong chapter representation online.
• Other duties as assigned.

Required Experience, Skills & Background

• Bachelor’s degree in nonprofit management, business administration, or a related field; advanced degree preferred.
• 10+ years of senior leadership experience in nonprofit management, community engagement, or mission-driven organizations.
• Proven success scaling national programs, networks, or multi-market initiatives
• Experience leading leaders and building high-performing teams
• Strong track record of partnership development and fundraising alignment
• Strategic mindset with the ability to ‘think in white space’, execute and drive measurable outcomes
• Exceptional communication and executive presence
• Willingness and ability to work nights, weekends, or holidays as required.
• Ability to travel overnight several times per year for required in-person gatherings.

Desired Experience, Skills & Background

• Familiarity with the military community
• Familiarity with membership-driven or volunteer-powered organizations.

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Title:  Vice President, Communities Expansion

Department: Communities

Location: Remote/Virtual within the continental US

Reports to:  Executive Vice President, Chapter Impact

Anticipated Pay Range at Commencement of Employment: $128,000 - $177,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.

General Description 

The Vice President, Communities Expansion is responsible for leading the national growth strategy of Blue Star Families through the expansion of new Chapters and new Outposts. This role develops and executes strategies to grow the organization’s presence in communities where military families live and serve.

Working closely with the Executive Vice President, Chapter Impact and other senior leaders, the Vice President identifies new markets, assesses expansion opportunities, and leads the launch of new Chapters and Outposts nationwide. The role also builds enterprise-level partnerships with funders, community leaders, and national organizations to support sustainable growth.

The Vice President establishes the strategic framework, systems, and processes that guide expansion efforts and ensure new communities are positioned for long-term success and impact. This role focuses on the strategy, assessment, and launch of new Outposts. Outposts may also be deployed within existing Chapter markets to expand reach and act as a force multiplier for community impact.

Key Job Functions

Strategic Growth & Expansion

• Lead the development and execution of a national strategy for expanding Blue Star Families’ presence through the launch of new Chapters and new Outposts, ensuring growth aligns with the organization’s long-term vision, mission impact, and operational capacity.
• Design and oversee a data-informed market expansion framework to identify, evaluate, and prioritize high-impact markets, leveraging demographic data, military community insights, partnership opportunities, and organizational readiness.
• Partner closely with the EVP, Chapter Impact to ensure expansion strategies are fully integrated with the organization’s broader strategic priorities, program delivery model, and long-term national growth objectives.
• Establish and manage annual and multi-year expansion roadmaps, including market entry sequencing, growth targets, and performance metrics to measure the success and sustainability of new locations.
• Provide executive oversight for the successful launch and early-stage development of new Chapters, ensuring strong market assessments, stakeholder engagement, partnership cultivation, and operational readiness prior to launch.
• Ensure expansion strategy includes both new market entry through Outposts and the strategic deployment of new Outposts within existing Chapter markets as a force multiplier to extend reach, engagement, and program delivery.

Outpost Expansion Strategy & Launch

• Design and execute the strategy to launch new Outposts in communities where Blue Star Families is expanding, where a full Chapter is not yet established, and within existing Chapter markets where Outposts serve as a force multiplier to extend reach, engagement, and program delivery.
• Identify and support opportunities for new Outposts within existing Chapter markets to extend capacity, deepen community engagement, and serve as a force multiplier for Chapter impact.
• Support the evolution and scaling of Outpost infrastructure, including partnership with Development and Applied Research on grant management tools, application processes, and tracking systems that enable new Outpost launches.
• Ensure newly launched Outposts are positioned for strong startup, community connection, and operational readiness.
• Monitor and evaluate early-stage performance of new Outpost launches and identify opportunities for sustainability, growth, or transition to Chapter model.

Partnerships & External Engagement

• Build and maintain executive-level relationships with national, regional, and local partners that support expansion efforts.
• Collaborate with the Development team to secure funding commitments from corporate partners, foundations, and community stakeholders to support new Chapter and new Outpost launches.
• Serve as a key external representative of Blue Star Families in prospective markets, engaging community leaders, partners, and stakeholders.
• Maintain strong relationships with partner and funder organizations to support sustainable growth.

Organizational Leadership & Collaboration

• Ensure expansion strategies align with programmatic goals, member experience, and impact measurement efforts.
• Support high-profile events and initiatives in new or expanding markets as needed.

Operational Oversight & Systems Development

• Establish scalable systems, policies, and processes that support efficient and consistent expansion across the organization.
• Develop metrics, dashboards, and reporting tools to track expansion progress, launch readiness, and early-stage success of new communities.
• Oversee expansion-related budgets and contracts in collaboration with the EVP, Chapter Impact.

Leadership & Team Management

• Lead and manage staff responsible for Chapter expansion and new Outpost launch initiatives.
• Foster a collaborative and mission-driven team environment focused on growth, accountability, and impact.
• Perform other duties as assigned.

Required Experience, Skills, Background

• Bachelor's degree or relevant experience
• At least seven (7) years of industry-related experience including five (5) years in upper management. 
• Demonstrated success leading large-scale program, chapter, or organizational expansion initiatives.
• Experience developing and executing strategic growth plans in a nonprofit or mission-driven organization.
• Proven ability to build and maintain executive-level partnerships and secure funding support for expansion initiatives.
• Strong leadership and team management experience with the ability to inspire, coach, and develop high-performing teams.
• Exceptional project management and organizational skills with the ability to oversee complex initiatives across multiple locations.
• Excellent written and verbal communication skills, including public speaking and executive presentations.
• Strong analytical and strategic thinking skills with the ability to translate vision into actionable plans.
• Exceptional internal and external customer service orientation.
• Must have demonstrated computer skills, including Google Suite, and be familiar with entering data into online systems. Proficiency with Salesforce is a plus.
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions.
• Some travel is required to attend meetings, training, events, etc.
• Ability to lift and carry supplies and equipment up to 30 lbs.

Desired Experience, Skills, Background

• Experience with Customer Relationship Management (CRM) database systems (ex. Salesforce), strongly preferred.
• Experience with Project management platforms.
• Experience with a virtual organization/working remotely.
• Familiarity with the military community.

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Title: Executive Director, National Capital Region

Department: Chapter Impact

Location: Washington DC

Reports to:  Vice President of Chapter Impact and Outposts

Classification: Exempt

Position type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment: $106,000 - $146,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. 

We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

General Description

Reporting to the VP of Chapter Impact and Outposts, the Executive Director (ED), National Capital Region will have overall strategic and operational responsibility for the Chapter’s staff (to include volunteers), programs, budget, and execution of its mission. The ED will develop deep knowledge of core programs, operations, and the organization’s strategic business goals. Duties include local board management, local VIP engagement, fundraising, storytelling, stewardship (virtuous circle), program/project management, Customer Relationship Management (CRM), budgeting,  volunteer management, partner development, membership engagement,  marketing, and communications. To fulfill the mission, the ED will collaborate across the BSF enterprise, including operations, development, marketing, strategy, technology, and finance. The successful ED will create a sense of purpose in the community to welcome and support military families during and after their service and will bring creativity, positivity, and energy to sustaining the chapter’s presence as a vital resource in the community. The ED will be responsible for fundraising and meeting yearly goals.

*The Executive Director must reside in the community the chapter serves. Candidates must have resided in the designated Chapter community for a minimum of the past three years.

Key Job Functions

Fundraising & Storytelling (Virtuous Circle):

• Develop a chapter sustainability plan; expand local revenue-generating and fundraising activities to include additional staff members and ensure the chapter's long-term financial viability. 
• Ability to secure six-figure gifts (does not include gifts in kind) from philanthropies, family foundations, corporate partners, and/or high-net-worth donors to sustain the chapter operations, including chapter staff payroll
• Partner with the Development Team and Chapter Host Committee to source and cultivate leads, generate revenue, storyteller, and steward funders.
• Responsible for raising annual fundraising goals.
• Deepen and refine all aspects of communication, from digital/virtual presence to external relations, to create a stronger brand, grow membership and engagement, and secure repeat funding.
• Leverage external presence and relationships to garner new and innovative opportunities.

Leadership & Management:

• Develop the strategy for the delivery and excellence in implementing national programs, such as Welcome Week, Campaign for Inclusion, and annual Military Family Lifestyle Survey,  at the local level. 
• Regularly evaluate program components with the chapter program manager or director using BSF’s rigorous program evaluation tools to measure consistent quality and successes that can be effectively communicated to the advisory board, funders, and other constituents. 
• Partner with the National Programs and Applied Research team on data collection, initiative implementation, and outreach.
• Develop, maintain, and steward a strong, diverse, engaged, strategic local Advisory Board to support local operations.
• Actively engage and energize Blue Star Families’ “grasstops”: board members, event committees, partnering organizations, and funders.
• Lead, coach, develop & retain a corps of volunteers to support program execution and build brand awareness.
• Lead, coach & manage program manager.

Community Building:

• Develop a network of local organizations including corporate, government, military, and philanthropic to support efforts that build stronger military communities, increase military competency in the civilian community, and bridge the civil-military divide. 
• Educate key community leaders using Blue Star Families’ Annual Military Family Lifestyle Survey and other research results. 
• Work with the program manager to seek opportunities to connect military families with resources and programs offered by community organizations and partners. 
• Perform other duties as assigned. 

Required experience, skills, background

• Bachelors’ degree in a related field  or 7+ years experience in community relations and development
• 5-10+ years of management experience
• Track record of effective fund-raising strategies that have taken an organization to the next stage of growth
• Unwavering commitment to Blue Star Families’ mission, quality programs, and data-driven program evaluation
• Excellence in organizational management with the ability to coach staff/volunteers, manage, and develop high-performance teams, set and achieve strategic objectives, and manage to budget
• Past success working with an Advisory Board with the ability to cultivate existing board member relationships
• Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures
• Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
• An entrepreneurial spirit eager to engage with potential partners to build community-based solutions
• An action-oriented, adaptable, and innovative approach to business planning
• Ability to work effectively in collaboration with diverse groups of people
• Passion, idealism, integrity, positive attitude, mission-driven, and self-directed
• Limited out-of-town/overnight travel is required to attend meetings, trainings, events, etc. (less than 25% overnight travel)
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions

Desired Experience, Skills & Background

• Experience with Customer Relationship Management (CRM) systems; and familiarity with Salesforce a plus 
• Knowledge of Blue Star Families and the  military family experience

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization. 

EEO Policy

Blue Star Families is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Why Blue Star Families?

Virtual/remote nonprofit organization that moves with you (position specific)
Career growth opportunities
Excellent benefits (403(b) with matching, Flexible Spending, Medical Insurance, Life Insurance, Short-Term Disability, Communications Allowance, and more)
Permanent Change of Station (PCS) Leave for Active-Duty Military Spouses
On-the-job professional development training
Front-line opportunity to positively impact the military experience
Competitive salaries
Workplace flexibility