Your Purpose 

Fleet: Money Movement

Squad: Crypto Core

As a PM in Crypto Core, you own one of the most operationally critical systems in Money Movement — responsible for the safe, reliable movement of crypto assets across multiple custody providers and chains, with direct impact on asset integrity, reconciliation, and the experience of millions of users.

This role sits at the intersection of execution and system understanding. You will own day-to-day product execution while building deep knowledge of how the system behaves under scale, failure, and operational stress.
This is not a feature backlog role. It is infrastructure with real financial consequences.

At Bitso, how we operate matters as much as what we operate:

• Customer Obsession: Guaranteeing that every crypto transaction is processed reliably, with the operational discipline that protects user trust at scale.
• Freedom with Accountability: Making trade-off decisions independently, with full ownership of the consequences.
• Continuous Innovation: Actively using AI to sharpen your own work and identify where the system can become smarter, faster, and more resilient.

Reports To

Group Product Manager, Money Movement

Who You Are 

• Experienced PM: You have 4–6 years of experience in Product Management, with meaningful exposure to fintech, payments, or technical infrastructure. You have a proven track record of delivering under complexity without losing quality.
• Technically Fluent: You don't code, but you are genuinely comfortable reasoning about APIs, asynchronous systems, external integrations, and failure scenarios. You ask "where can this break?" before proposing solutions.
• System-Aware: You understand what it means to work on infrastructure where errors have real financial and operational consequences. You treat reliability and integrity as design constraints, not operational afterthoughts.
• Clear Communicator: You operate as a bridge between engineering and business stakeholders — translating technical constraints into business language and business priorities into clear technical direction.
• Comfortable with Ambiguity: You can operate with partial information and evolving context without losing direction. You escalate risks clearly and early, even when the solution isn't yet defined.
• AI-Native: You actively use AI tools as part of how you work — drafting specs, synthesizing information, analyzing risk, structuring decisions. You apply judgment on top of AI output. You know when to trust it and when to push back.

Nice to have:

• Experience with crypto custody, wallet infrastructure, or blockchain systems
• Exposure to reconciliation, ledger, or treasury-related systems
• Multi-region product experience in regulated environments

What You Will Do 

• Own end-to-end product execution for Crypto Core: prioritization, scoping, delivery, and quality across multi-chain transaction processing and wallet operations
• Coordinate with custody and infrastructure providers to maintain and evolve platform reliability
• Drive cross-squad alignment with transaction orchestration and financial reconciliation teams
• Translate operational and technical signals — incidents, failures, edge cases — into clear product actions
• Surface system risks, inconsistencies, and gaps proactively, and drive them to resolution with the right stakeholders
• Keep engineering focused on high-impact, system-relevant problems
• Use AI tools consistently to raise the quality and speed of your output — specs, analyses, risk assessments, and communications

What Good Looks Like (Year 1) 

• The system maintains or improves its operational reliability — no regressions in critical flows
• Incidents are surfaced earlier, triaged faster, and followed by clear product or system improvements
  
• You have developed a strong understanding of system behavior, including key edge cases and failure modes
  
• Risks and inconsistencies are made explicit and actively managed, not discovered reactively
• You are contributing meaningfully to system-level discussions with engineering and product leadership
• Engineering trusts your judgment and prioritization
• Your use of AI is visible in the quality and consistency of your output — not as a novelty, but as a standard working practice

What This Role Is Not

• A web3 / DeFi or consumer crypto product role
• A purely delivery-focused role with pre-defined specs
• A role where ambiguity is removed before you act
• A position focused on growth, UX optimization, or surface-level features
• A role where AI usage is optional or decorative — we expect it to be part of how you work

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote

Your Purpose 

As our Global Strategic Alliances Manager (US/UE/LATAM), you will own the strategy and execution of our most critical partnerships across payment rails, banking partners, USD ramps, and cross-border infrastructure, with a focus on the US and EU ecosystem, while operating across LATAM corridors.

This role is highly cross-functional and execution-driven: you will lead RFPs, negotiate commercial terms and SLAs, drive partner integrations, and ensure measurable impact on cost, reliability, scalability, and growth.

You’ll work closely with Product, Engineering, Ops, Treasury, Compliance, Fraud, Legal, and senior leadership — and you’ll be expected to operate like a builder: strong judgment, clear prioritization, and high ownership.

Reports To

Strategic Alliances Director 

Who You Are 

• Experience across the US, EU, and LATAM payments and financial ecosystem. 
• Strong end-to-end ownership, from inception to delivery.
• Strong strategic thinking and business planning skills.
• Excellent negotiation skills (pricing, SLAs, incentives, commercial terms).
• Proven ability to present and influence leadership and key stakeholders.
• Strong prioritization in fast-paced environments.
• Strong relationship-building and stakeholder management skills.
• Fluent English (written and spoken).
• Deep expertise with US/global payments providers (e.g., Bridge, BVNK, and similar) is a plus.

What You Will Do 

1. Own strategic partnerships end-to-end:

• Identify, evaluate, and close strategic providers that strengthen Bitso’s global payments stack (US/EU/LATAM).
• Develop long-term partner roadmaps aligned with Bitso’s strategic priorities. 

2. Lead commercial negotiations and SLAs:

• Negotiate pricing, fee structures, rebates, incentives, and volume tiers.
• Secure operational SLAs (settlement times, success rates, uptime, support) and establish escalation paths.

3. Run RFPs and vendor selection

• Own the end-to-end RFP lifecycle: requirements, scorecards, diligence, selection, and decision memos.
• Drive structured vendor comparisons across cost, risk, scalability, compliance, and integration complexity.
• Coordinate with Procurement and internal stakeholders to ensure fast, high-quality decision making.

4. Drive execution across Product, Engineering, and Ops

• Work with Product/Engineering to define integration scope, sequencing, and launch readiness.
• Partner with Ops teams to ensure smooth day-to-day performance, incident response, and continuous improvement.

5. Improve unit economics and operational efficiency

• Own key initiatives that improve cost to move money, time to settle, and reliability.
• Build and monitor performance dashboards and KPIs to ensure partnerships deliver results (not just contracts).

6. Represent Bitso externally

• Serve as a senior representative of Bitso in partner conversations, industry events, and strategic forums.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote