Administrative Assistant

BGE, Inc. is a nationwide engineering consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey and environmental services for public and private clients.  Our employees enjoy a comprehensive benefits package to include outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include dependent care.

At BGE, we seek out challenges and apply our community minded approach to see the big picture and uncover opportunities. We are adept at analyzing a situation, seeing it for what it can be and delivering the right response. Through it all, we connect with customers, employees, and communities and do what we say we will do with integrity and commitment.

Our culture sets us apart from most with our commitment to serve our clients, our community and our employees. We seek out those professionals aligned with our core values - integrity, commitment, respect, and excellent reputation.

Location: West Palm Beach

2595 Dallas Parkway

Suite 101

Frisco, TX 75034, USA

Job Responsibilities

• Provide front desk administrative support to multiple departments within a Civil Engineering and Design firm.
• Greet clients, answer and appropriately direct a moderate amount incoming calls, and manage daily office operations
• Coordinate new hires regarding office space, computer/phone equipment, and supplies
• Oversees purchase of office supplies and overall front office activities
• Coordinate food ordering, catering, and room settings (20-25 monthly).  Set up and clean-ups for breakfast, lunch, and office events. 
• Make travel arrangements and conference reservations as needed (5-6 monthly)
• Respond to inquiries and informational requests
• Assist with composing, compiling, and binding marketing materials for project pursuits
• Prepares FedEx, UPS, and other express carrier packages for shipment
• Other duties as assigned and uses greater judgement and initiative to determine the approach or action to take in non-routine situations.

Job Requirements

• Minimum of 2 years administrative experience, and proven ability to work with limited supervision
• Exhibits a professional and welcoming front office presence
• Civil engineering office support experience - Preferred
• Must have excellent time management skills, and ability to coordinate with all levels of staff and handle multiple tasks
• Strong proof reading and editing skills and grammar
• Proficient in Word, Excel, and Outlook

Experience working in the professional services industry is a plus.  Dependability/Reliability is a must.

Position Summary 

The CIS Administrator is responsible for the day-to-day administration, configuration, and support of BGE’s Microsoft cloud and endpoint environments. This role serves as an escalation point from analysts, owns assigned platforms, and ensures secure, reliable, and well-documented operations across Microsoft Intune, Microsoft 365, and Microsoft Azure. The CIS Administrator is expected to work independently on most tasks, partner closely with security and infrastructure peers, and contribute to continuous improvement of BGE’s IT environment. 

Key Responsibilities 

Endpoint & Device Management (Microsoft Intune) 

• Administer Microsoft Intune for Windows endpoint device management and compliance 

• Administer JAMF Pro for MAC endpoint device management and compliance 

• Configure and maintain device configuration profiles, application deployments, and security baselines 

• Monitor device health and compliance, proactively remediating issues 

• Partner with security resources on endpoint security posture and incident remediation 

Microsoft 365 & Identity Administration 

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, and Entra ID (Azure AD) 

• Manage user identities, access, group memberships, and conditional access policies 

• Serve as an escalation point for complex identity, authentication, and access-related issues 

Microsoft Azure Administration 

• Perform administrative support across Azure subscriptions, resources, and services 

• Monitor Azure resource availability and support remediation of availability, performance, and configuration issues 

• Support integration between Azure services, identity systems, and applications 

Operational Support & Escalation 

• Act as an escalation point for Tier 1 and Tier 2 Service Desk tickets related to CIS-managed systems 

• Independently resolve the majority of common CIS-related incidents without supervision 

• Participate in security incident response activities in coordination with security analysts 

Documentation & Process Improvement 

• Create and maintain technical documentation for systems, configurations, and procedures 

• Identify undocumented requirements or gaps encountered during implementation or remediation work 

• Contribute to operational improvements through automation, standardization, and process refinement 

Collaboration & Mentorship 

• Mentor and guide junior team members on technical troubleshooting and platform usage 

• Communicate effectively with internal customers regarding timelines, risks, and system behavior 

• Support small or incremental initiatives aligned with BGE’s broader IT strategy 

Required Qualifications 

• 2–5 years of hands-on experience in cloud, infrastructure, or security-focused IT roles 

• Demonstrated experience administering:  

• Microsoft Intune (endpoint management, policies, application deployment) 

• Microsoft 365 tenant administration 

• Microsoft Azure (administrative experience) 

• Working knowledge of identity systems and endpoint management concepts 

• Ability to independently manage assigned systems and resolve common operational issues 

• Strong documentation and communication skills 

Preferred Qualifications 

• Bachelor’s degree or equivalent professional experience 

• Microsoft-focused certifications (e.g., Microsoft Certified credentials) 

• Experience working within a security-conscious or regulated environment 

• Familiarity with IT service management and ticket-based support environments 

Core Competencies (per BGE CIS Career Path) 

• Technical Expertise & Usage: Strong administrative knowledge of Microsoft cloud and endpoint platforms 

• Adaptability: Continuous learning and ownership of assigned systems 

• Customer Focus: Ability to anticipate user needs and translate them into effective technical solutions 

Reporting & Supervision 

• Reports into the CIS leadership structure 

• Expected to mentor and provide guidance to CIS Analysts 

BGE is seeking a Front Desk Coordinator to be the first point of contact for the reception area.

BGE, Inc. is a nationwide engineering consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey and environmental services for public and private clients.  Our employees enjoy a comprehensive benefits package to include outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include dependent care.

At BGE, we seek out challenges and apply our community minded approach to see the big picture and uncover opportunities. We are adept at analyzing a situation, seeing it for what it can be and delivering the right response. Through it all, we connect with customers, employees, and communities and do what we say we will do with integrity and commitment. Our culture sets us apart from most with our commitment to serve our clients, our community and our employees. We seek out those professionals aligned with our core values - integrity, commitment, respect, and excellent reputation.

Location: Frisco

2595 Dallas Parkway

Suite 101

Frisco, TX 75034, USA

Job Responsibilities

• Provide front-desk reception support and serve as a key point of contact for multiple departments within a civil engineering and design firm.
• Greet clients, answer and appropriately direct a moderate amount incoming call, and manage daily office operations
• Coordinate new hires regarding office space, computer/phone equipment, and supplies
• Manages office supply purchasing and coordinates overall front office operations
• Coordinate food ordering, catering, and room settings (20-25 events monthly).  Set up and clean-ups for breakfast, lunch, and office events. 
• Make travel arrangements and conference reservations as needed (5-6 monthly)
• Respond to inquiries and informational requests
• Assist with composing, compiling, and binding marketing materials for project pursuits
• Prepares FedEx, UPS, and other express carrier packages for shipment
• Other duties as assigned and uses greater judgement and initiative to determine the approach or action to take in non-routine situations.

Job Requirements

• Minimum of 3 years’ administrative experience, and proven ability to work with limited supervision
• Exhibits a professional and welcoming front office presence
• Must have excellent time management skills, and ability to coordinate with all levels of staff and handle multiple tasks
• Strong proof reading and editing skills and grammar
• Proficient in Word, Excel, and Outlook

*Previous civil engineering or commercial work environment – Preferred

*Dependability/Reliability is a must.