Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

This role sits at the center of BambooHR’s Compensation and Benchmarking strategy within our HRIS product management team. You will own the product strategy and execution for experiences that help customers benchmark roles, manage compensation structures, guide pay decisions, and report on compensation with confidence.

You’ll build for multiple user groups: HR and People leaders who need trusted data and flexible workflows, managers who need clear context and guardrails for compensation decisions, and business leaders who need visibility into compensation trends, consistency, and budget impact.

You’ll work closely with Engineering, Product Design, Data, Customer Experience, Product Marketing, and adjacent BambooHR product teams to ensure compensation experiences are deeply connected to core HRIS data and people workflows. This is a high-autonomy role on a collaborative team for a PM who enjoys solving sensitive, data-rich workflow problems and turning them into elegant, scalable product experiences.

You will:

• Define the product vision, strategy, and roadmap for Compensation and Benchmarking within BambooHR.
• Build intuitive workflows for compensation planning, pay changes, approvals, pay ranges, and compensation review cycles.
• Create benchmarking experiences that help customers match roles, understand market pay, and make informed compensation decisions.
• Connect compensation workflows to core HRIS data and lifecycle moments, including employee records, job and level changes, location data, manager relationships, and other people workflows.
• Strengthen data, permissions, and reporting foundations by improving visibility into pay positioning, benchmark coverage, compensation changes, approval history, and auditability while protecting sensitive information.
• Partner with Engineering and Product Design to turn customer needs into clear requirements, prioritize tradeoffs, and deliver high-impact solutions.
• Use data, research, and experimentation to improve product adoption, administrative efficiency, decision confidence, and customer value.
• Apply AI thoughtfully to reduce administrative effort, improve matching and insights, and surface relevant compensation context where it adds real value.

What You Need to Get the Job Done

• Alignment with BambooHR values - read up on them and let us know your favorite.
• 3+ years of PM experience, ideally in B2B SaaS, HR tech, compensation, benchmarking, workforce planning, analytics, finance, or other data-rich workflow software.
• Domain fluency in compensation, HR, finance, workforce planning, or other operational workflows. You understand customer problems around pay ranges, market benchmarking, compensation planning, approvals, and reporting.
• Experience balancing administrator, manager, and leadership experiences. You can build powerful configuration, planning, and reporting tools while also giving decision-makers the context they need.
• Strong product craft in systems-rich environments. You’re comfortable with data models, permissions, workflow automation, reporting, and integrations.
• Experience working with sensitive data and designing trustworthy, permission-aware experiences.
• AI as a practical tool. You use AI to accelerate your own work and think thoughtfully about where AI can create better product experiences.
• Analytical and customer-centered. You use data, research, and experimentation to prioritize opportunities and measure outcomes.
• Entrepreneurial drive. You create clarity, move through ambiguity, and lead well across functions.

What Will Make Us REALLY Love You 

• You are building with AI coding agents and love exploring the future of building great software.
• You’ve built products in HR tech, compensation, benchmarking, workforce planning, finance, analytics, or other decision-support domains.
• You’ve worked on data-rich B2B workflows where accuracy, trust, and permissions are critical.
• You’ve worked with market data, job architecture, role matching, or benchmarking systems.
• You’ve shipped products that connect data to customer action, such as recommendations, approvals, ranges, planning workflows, or reporting.
• You’ve worked with HR admins, compensation leaders, managers, finance partners, or executives as primary users and understand their competing needs.
• You’ve improved visibility into compensation planning, approval history, sensitive reporting, or auditability.
• You’ve explored AI-assisted matching, summarization, anomaly detection, or decision support in a practical customer-facing product.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a remote position available in the states listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As a Sr. Strategic Partner Account Manager, you’ll play a critical role in driving growth and partner success across BambooHR’s Marketplace and Platform partner ecosystem. You’ll manage a portfolio of high-impact partners, lead business development conversations, set strategic revenue growth goals to execution, and partner with our Marketing team to co-manage sponsorships and strategic marketing initiatives that align with BambooHR’s go-to-market strategy. Your work will directly contribute to growing partner-attributed revenue, increasing deal flow, and strengthening high-value partnerships.

You Will:

• Own and drive revenue growth across your category-specific partner portfolio, with a primary focus on increasing rev share, pipeline, and co-sell performance
• Develop and execute strategic revenue plans for each key partner, including clear targets for lead generation, deal influence, and closed-won revenue
• Drive partner accountability to revenue outcomes, ensuring partners are actively contributing pipeline and aligning to mutual growth goals
• Lead Quarterly and Annual Business Reviews (QBRs/ABRs) with a strong focus on performance, ROI, and forward-looking revenue strategy
• Own and expand monetization levers within your portfolio, including co-selling, listing optimization, expansion plays, sponsorships, and pay-to-play opportunities
• Collaborate with Marketing to drive demand generation, including co-marketing campaigns, events, and sponsorship initiatives that generate measurable pipeline
• Create and drive innovative exposure and enablement strategies to increase partner visibility with BambooHR sellers and improve partner attach rates in deals
• Serve as the subject matter expert (SME) on your partners’ solutions—clearly articulating their value, use cases, and differentiators to internal teams to support deal success
• Monitor, analyze, and report on partner performance, including revenue contribution, pipeline generation, conversion rates, and ROI across all monetization streams
• Maintain a deep understanding of your category landscape, including key players, competitive dynamics, and emerging trends to inform partner strategy and prioritization

What You'll Need to Get the Job Done:

• You have 4–5+ years of experience in partner account management, channel sales, or strategic alliances within SaaS or HR tech, with a strong track record of driving revenue through partnerships
• You have experience owning and growing rev share relationships, partner-sourced pipeline, and co-selling motions
• You are highly metrics-driven and comfortable owning a revenue number, with experience reporting on pipeline, forecasts, and partner-driven revenue impact
• You’re a proactive and creative thinker, constantly identifying new ways to drive partner engagement, exposure, and monetization
• You’re confident leading strategic, revenue-focused conversations with partners and influencing outcomes
• You excel at cross-functional collaboration, working closely with Sales, Marketing, and Product to unlock growth
• You’re a self-starter who thrives in a fast-paced, evolving environment and takes ownership of results

What Will Make Us REALLY Love You:

• Familiarity with partner tiering models, joint business planning, or co-sell frameworks.
• Experience working with any CRM and PRM platforms (e.g., Salesforce, Crossbeam, Euler, etc.).
• Ability to build data-informed partner strategies and communicate ROI to leadership.
• Strong understanding of the HR tech/payroll or SaaS integration ecosystem.

What You'll Love About Us:

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Essential Job Duties

We’re looking for a Staff Software Engineer to help build and scale BambooHR’s AI platform, powering the next generation of intelligent product experiences. This team creates the foundation for AI-first development across the company, including LLM orchestration, agent frameworks, and observability systems that enable other teams to confidently build and operate AI-driven features.

As part of this effort, you’ll lead initiatives that embed intelligence directly into the product—using customer context to surface signals, recommend next steps, and take action on behalf of users, with thoughtful human oversight for critical decisions. This work is central to our goal of becoming the #1 HR platform for small and medium businesses by building a product that doesn’t just support work, but actively helps do it.

You will:

• Design and build core components of our AI platform, including LLM orchestration, agent workflows, and observability systems that enable teams to develop and operate AI-driven features with confidence
• Lead the development of scalable, reliable systems that integrate seamlessly into BambooHR’s product ecosystem
• Improve the platform by evolving our systems, tooling, and development practices as we learn what it takes to build and operate AI-powered software
• Write code for back end processes and experiences, tooling, automation, and our industry-leading applications
• Research technologies and engineer complete solutions to problems
• Propose and implement performance optimizations and scaling strategies
• Work with the rest of the team to integrate your projects into the application
• Contribute to the ongoing improvement of our systems and processes
• Mentor and guide engineers, raising the bar for technical quality and helping others navigate the complexities of building with AI
• Understand and apply business needs to the technical solutions. Drive the best value for our customers and the company.

What You Need to Get the Job Done

• 10+ years of experience in web development
• Service Development in a language like PHP, Python, Java, or C#, and a desire to work in Python
• Object-Oriented development
• MySQL - both SQL query language and database structure/design
• Version control software, preferably Git
• Experience writing and debugging CI / CD processes and tools
• Experience with tooling such as Docker, Kubernetes to enable local development 
• Excellent communication skills: written, verbal, presentations, etc.

What Will Make Us REALLY Love You 

• Experience partnering with Product, Design, and Architecture
• Strong stakeholder management and communication
• Service-minded, platform-first mindset
• Proven technical leadership and architectural impact
• Experience with AI systems, LLMs, or agent frameworks
• Proficiency in PHP, React, TypeScript, and Python
• Experience building and scaling SaaS products
• Bachelor’s degree in Computer Science or equivalent experience

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

You will:

• Manage and develop a team of AI/ML engineers and data scientists, including coaching, performance management, and hiring
• Define and prioritize AI/ML work with internal partners across departments such as HR, Support, Finance, and GTM
• Translate business problems into clear technical requirements and execution plans
• Drive delivery of AI/ML solutions, including planning, prioritization, and tracking outcomes
• Guide the design and implementation of AI/ML systems (e.g., LLM-based applications, predictive models, automation)
• Ensure solutions meet defined business requirements, scale appropriately, and integrate with existing systems
• Establish and improve processes for model development, evaluation, deployment, and monitoring
• Partner with engineering, data, and platform teams to deploy and maintain solutions in production
• Provide clear direction in ambiguous problem spaces so the team can execute successfully
• Set expectations for quality, timelines, and accountability across the team
• Advise stakeholders on tradeoffs, limitations, and appropriate use of AI/ML

What You Need to Get the Job Done

• 8+ years of experience in software engineering, data science, or AI/ML
• 3+ years leading AI/ML projects and managing individual contributors
• Experience delivering AI/ML or data-driven systems in production
• Ability to define technical approaches from unclear or evolving business requirements
• Experience working with cross-functional partners outside of engineering
• Working knowledge of modern AI/ML methods (e.g., LLMs, applied ML, data pipelines, evaluation)
• Ability to communicate technical concepts and decisions to both technical and non-technical audiences

• Curious about AI’s potential
• Pragmatic in applying it to real problems
• Thoughtful about responsible use
• Excited to help shape how AI scales across the company

What Will Make Us REALLY Love You 

• Experience building AI/ML solutions for internal business operations (e.g., HR, support, finance, GTM, sales, customer experience, etc.)
• Familiarity with responsible AI practices (evaluation, monitoring, guardrails)
• Experience scaling teams, processes, or platforms in a high-growth environment
• Strong systems thinking and ability to balance short-term delivery with long-term sustainability
• Comfort operating in ambiguity and helping others navigate it

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Hybrid position available in London, England. An offer of employment is conditional upon completing appropriate pre-employment checks.

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties:

BambooHR is entering an exciting phase of global growth, and the Senior Manager, International Sales (EMEA) will play a pivotal role in shaping BambooHR’s future. While our US-based team has supported international sales to date, this is our first sales leadership role supporting sales in-region—giving you the opportunity to help build our EMEA commercial foundation from the ground up.

This is more than a regional leadership role. You’ll define how we win in EMEA—translating BambooHR’s proven US playbook into a scalable, repeatable motion tailored to the nuances of European markets.

You’ll partner closely with the in-region Director of EMEA Marketing and cross-functional leaders across BambooHR to build a high-impact go-to-market engine, while acting internally as the voice of the EMEA market—ensuring alignment across product, marketing, partnerships, and operations.

Importantly, this role operates within a global commercial framework: while you and your team will run pipeline generation, deal strategy, and customer engagement in-region, commercial contracting and final deal execution will be supported and concluded by a US-based deal desk team. Success in this role requires strong partnership with centralized functions to ensure a seamless customer experience while maintaining operational rigor.

This role is ideal for a true builder—someone who thrives in ambiguity, enjoys creating structure from scratch, and is motivated by the opportunity to make a lasting impact on a fast-growing, global business.

You Will:

• Shape and execute go-to-market EMEA strategy for BambooHR, establishing the foundation for scalable growth across the region
• Build, lead, and develop a high-performing team of AEs and SDRs, including hiring, coaching, and career development
• Design and implement core operating rhythms, including forecasting, pipeline management, and performance reporting
• Translate BambooHR’s US sales motion into a repeatable, regionally relevant model across key European markets
• Partner cross-functionally with Marketing, RevOps, Enablement, Product, and Customer Success to drive alignment and results
• Partner closely with US-based deal desk, legal, and finance teams to support deal structuring, pricing, and contract execution
• Ensure smooth handoff and coordination for contract negotiation and closure, maintaining strong visibility and ownership of deal progress through to completion
• Engage and develop BambooHR’s partner ecosystem in EMEA to create a holistic customer value proposition and drive incremental demand generation
• Act as a cultural and operational bridge between the EMEA market and BambooHR US leadership, representing regional needs while maintaining strong global alignment
• Serve as a hands-on sales leader—supporting strategic deals and modeling best practices for the team
• Own team engagement and performance management, including retention, development, and performance improvement when needed
• Counsel BambooHR senior management on the long-term hiring strategy and organizational design for EMEA as the business scales

What You’ll Need to Get the Job Done:

• 5–8+ years of SaaS sales leadership experience, including managing both inbound and outbound motions
• Experience building or scaling sales teams in EMEA, ideally in early-stage international expansion environments
• Strong understanding of European market dynamics, including regional differences in buying behavior, procurement, and regulatory considerations
• Proven ability to build and operationalize a repeatable sales motion, including territory design, pipeline generation, and forecasting rigor
• Experience collaborating cross-functionally to influence go-to-market strategy, product direction, and regional investment decisions
• Hands-on experience with Salesforce and sales operations best practices
• Track record of hiring and developing top talent, including first-line managers
• Experience operating within a centralized or global deal desk model, with strong cross-border collaboration on contracts and pricing

What Will Make Us REALLY Love You:

• Direct experience building EMEA revenue from early stages
• Background as a “first-in-region” or early EMEA leader for a US-based SaaS company
• Experience selling HR tech, payroll, or workforce-related solutions in Europe
• Strong network within the EMEA sales talent market, particularly in London
• Thrives in ambiguity and limited infrastructure—energized by building rather than inheriting
• Low ego, highly collaborative, and able to influence without authority across global teams
• Balances a competitive drive with a team-first mindset
• Highly coachable, resilient, and adaptable in a fast-paced, evolving environment

What You'll Love About Us

• A Great Team & Culture. We’re proud to be recognized by Inc. and Salt Lake Tribune
• Comprehensive health, life and disability insurance
• Generous leave policies that include 28 days for personal time off and company holidays so you can enjoy quality of life
• Pension plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

We’re looking for a curious, motivated Group Product Manager to join our Product Team and lead a critical product area supporting our Payroll Services organization spanning both internal tooling and customer-facing experiences, with an emphasis on Taxes and Money Movement. 

This role operates at the intersection of product, financial systems, and operational excellence. You will be responsible for defining and driving strategy across multiple teams, ensuring we build scalable, compliant, and reliable systems that power payroll outcomes for our customers. You and your team will play a key role in ensuring BambooHR delivers accurate, timely, and compliant payroll experiences while unlocking future innovation in how money moves and taxes are managed.

You will:

• Own and drive product strategy across multiple teams, defining clear investment areas and aligning them to company and Payroll Services objectives.
• Coach and develop a high-performing team of Product Managers, raising the bar for product thinking, execution, and impact across the team.
• Partner closely with Design and Engineering leadership to execute on the product roadmap, including influencing the evolution of how we build and deliver great products using AI enabled tools and practices
• Own portfolio prioritization and planning cadence (OKRs, quarterly planning, roadmap communication) ensuring clear tradeoffs and measurable outcomes.
• Drive measurable business outcomes for all key areas under your stewardship
• Collaborate with executive leadership, customer experience, finance, legal, payroll services, customer experience and product leadership teams to align product strategy with overall business objectives.
• Act as the spokesperson for your teams, effectively communicating product updates, milestones, and strategy to all internal stakeholders.

What You Need to Get the Job Done

• 8+ years of Product Management experience, with 2-3 years in a leadership or people management role
• Alignment to the BambooHR core values
• Exceptional communication, interpersonal and stakeholder management skills, with the ability to collaborate effectively
• Excellent leadership, coaching, and team development skills
• Technical fluency that allows you to engage effectively with engineers and make informed tradeoffs
• Proven track record of delivering successful, customer focused products at scale that accomplish business objectives and create successful customer outcomes
• Strong strategic thinker with ability to balance long-term vision with short-term execution
• Organized, proactive, and decisive with the ability to create clarity and momentum in complex environments
• Strong analytical and problem-solving abilities
• Experience working on Payroll, Fintech, or Tax products is a plus

What You'll Love About Us

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As an Account Expansion Executive at BambooHR, you’ll partner with existing customers to help them get more value from their BambooHR investment. You’ll identify growth opportunities, lead consultative sales conversations, and guide customers toward solutions that support their evolving business needs.

In this role, you’ll work closely with Account Executives, Customer Success, and other cross-functional partners to drive expansion, retention, and long-term customer satisfaction. You’ll manage moderately complex deal cycles, build value-driven recommendations, and grow trusted relationships with key customer stakeholders. If you’re energized by helping customers succeed and enjoy balancing relationship-building with revenue impact, this role is for you.

You will:

Drive Expansion Revenue: You’ll own expansion opportunities within a book of business of customers, identifying where BambooHR can support their next stage of growth. Through thoughtful, value-based selling, you’ll recommend solutions that help customers get more from their investment while driving meaningful revenue impact.

Conduct Consultative Sales Conversations: You’ll lead conversations that go beyond product features to understand what really matters to customers. By diagnosing challenges and connecting solutions to real business outcomes, you’ll build and present recommendations that feel relevant, clear, and compelling.

Stakeholder Engagement: You’ll build relationships with the people involved in buying decisions, from day-to-day managers to senior leaders. You’ll learn how to navigate multiple perspectives, keep conversations moving forward, and build trust throughout the deal cycle.

Guide the Buying Process:  You’ll help customers feel confident as they evaluate options and make decisions. By anticipating questions, addressing objections thoughtfully, and clearly outlining next steps, you’ll move opportunities toward close in a way that feels collaborative and professional.

Account Ownership & Collaboration: You’ll take ownership of your expansion opportunities from first conversation through close, while working closely with Customer Success to support adoption, renewals, and overall account health. You’ll also contribute to account planning and help shape long-term growth strategies for your customers.

Pipeline & Process Management: You’ll keep your pipeline organized and up to date in CRM so nothing slips through the cracks. Using data and insights, you’ll prioritize the right opportunities, forecast accurately, and stay focused on what will have the biggest impact.

Market & Product Awareness: You’ll stay curious about BambooHR’s products, add-ons, and the HR tech space more broadly. By understanding customer use cases and competitive options, you’ll be able to confidently guide customers toward the best solution for their needs.

What You’ll Need to Get the Job Done:

• 2+ years of sales experience, with time spent in account management, expansion, or consultative B2B sales roles.
• Experience managing sales conversations with multiple stakeholders.
• Strong discovery and consultative selling skills, with the ability to connect solutions to business value.
• Comfort navigating moderately complex deal cycles and negotiations.
• Experience using CRM tools and maintaining solid pipeline hygiene.
• Strong collaboration skills and experience working cross-functionally.
• Clear, confident communication and presentation skills.

What Will Make Us REALLY Love You:

• Experience in SaaS, HR tech, or a related industry.
• A track record of meeting or exceeding quota in an expansion or account-focused role.
• Comfort operating in a fast-paced, growing environment.
• Familiarity with structured sales methodologies (e.g., MEDDPICC, Challenger, SPIN).
• Curiosity, coachability, and a desire to continue leveling up your sales craft.

Why You’ll Love It Here:

• You’ll play a meaningful role in helping customers grow and succeed with BambooHR.
• You’ll work in a collaborative, people-first culture that values learning and partnership.
• You’ll gain exposure to more complex deals and executive conversations as you grow.
• You’ll have clear opportunities to develop into more senior sales roles over time.

What You'll Love About Us:

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

You will:

• Design, implement, and maintain security controls that protect BambooHR systems, infrastructure, users, and data.
• Support security across a cloud-first, API-driven, and modern technology environment, including cloud platforms, SaaS systems, identity systems, endpoints, and containerized services.
• Conduct security assessments and risk reviews for systems, processes, and emerging technologies, including AI-enabled and Agentic AI use cases.
• Assist with security incident response efforts, including investigation, containment, remediation, and follow-up improvements.
• Monitor and improve security telemetry, alerting, and detection capabilities to strengthen BambooHR’s ability to identify and respond to threats.
• Automate repetitive security tasks and improve workflows through scripting, integrations, dashboards, or tooling enhancements.
• Own defined security control or policy areas end-to-end, helping update standards to align with regulatory requirements, company priorities, and industry best practices.
• Partner with engineering, IT, compliance, and other stakeholders to ensure security measures support business objectives while maintaining strong risk management.
• Serve as a security advocate and trusted resource to partner teams by providing practical guidance, education, and support.
• Contribute technical input to governance, risk, and compliance initiatives, including audits, control reviews, and risk register activities.
• Help define and execute security initiatives by tracking work, managing dependencies, and contributing to successful project delivery.
• Stay current on evolving threats, security practices, and new technologies, and recommend improvements that strengthen BambooHR’s security posture.
• Deliver measurable improvements in one or more areas such as cloud security, detection and alerting, incident readiness, identity and access management, endpoint posture, or AI risk management.
• Contribute to incident response and help drive corrective actions for identified gaps.
• Improve efficiency or visibility through automation, reporting, or tooling enhancements.
• Build trust with partner teams through consistent communication, sound judgment, and practical security guidance.
• Support a culture of continuous improvement by documenting processes, sharing knowledge, and coaching others when appropriate.

What You Need to Get the Job Done

• 2–5 years of experience in security engineering, security operations, infrastructure security, cloud security, IT security, or a related cybersecurity role.
• Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or a related field preferred.
• Experience working across multiple security domains such as cloud security, identity and access management, vulnerability management, incident response, endpoint security, detection and monitoring, governance support, or infrastructure hardening.
• Working knowledge of modern technical environments, including cloud platforms, SaaS applications, APIs, endpoints, and identity systems.
• Experience assessing security risk, recommending mitigations, and partnering with others to implement improvements.
• Experience investigating security alerts or contributing to incident response activities.
• Experience using scripting or automation to improve security workflows, reporting, integrations, or repetitive tasks.
• Solid verbal and written communication skills.
• Well-developed interpersonal and collaboration skills.
• Proficient organizational skills and attention to detail.
• Robust analytical and problem-solving skills.
• Excellent time management skills with the ability to manage priorities and meet deadlines.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Ability to take ownership of moderately scoped work with limited oversight. 

What Will Make Us REALLY Love You 

• Experience working in a SaaS or product-focused technology company.
• Experience with AWS, Kubernetes, infrastructure as code, or modern cloud-native environments.
• Familiarity with security frameworks and benchmarks such as CIS, NIST, SOC 2, or ISO 27001.
• Experience with tools related to SIEM, EDR, vulnerability management, CSPM, IAM, or security orchestration.
• Familiarity with security considerations related to AI systems, LLM-powered tools, or Agentic AI deployments.
• Experience supporting audits, compliance efforts, or technical control reviews.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As a Product Design Lead at BambooHR, you’ll have the opportunity to turn complex HR processes into effortless, human-centered user journeys while guiding a team of designers toward excellence. You’ll collaborate on equal ground with engineers and product managers, mentor designers who put the customer first, and earn trust through positive, measurable impact as you oversee the design efforts for a specific area of our product.

This role also calls for thoughtful exploration of emerging technologies, including AI, to improve customer efficiency, clarity, and decision-making. You’ll help your team evaluate when intelligent or automated experiences add real value, ensuring they are transparent, trustworthy, and easy to use.

In this role, we want you to continue sharpening your own design skills while growing as a leader—coaching designers, setting direction, and raising the quality bar across your area. You’ll collaborate closely with the Director of Product Design to ensure all work meets our standards for usability, interaction design, and visual excellence. In short, we will look to you to guide your team in creating products that people love to use.

You will:

• Manage and mentor reports in a player/coach role as you create products that are easy and delightful to use
• Coordinate with Product Managers and Director of Product Design on staffing needs within your area of product responsibility
• Work with the Director of Product Design to align teams on quality, training, and professional development
• Participate in user research to guide product design decisions (contextual inquiry, usability testing, competitive analysis, etc.)
• Define, test, and iterate on interaction design for new and existing features (user flows, detailed wireframes, prototypes), including AI-assisted or AI-powered experiences where appropriate
• Experiment with AI tools and techniques within the design process to accelerate discovery, ideation, prototyping, and usability testing
• Collaborate with product manager and tech lead on planning and execution within your product area

What You Need to Get the Job Done

A Product Design Lead at BambooHR is both a people leader and a thoughtful designer that works with a high level of ownership over projects. 

We're looking for someone who:

• Has a proven track record of designing successful SaaS-based software products and features from scratch – starting at initial research and discovery, through concept design/iteration, to completed product launch and continued improvements
• 6+ years of product based UX design experience working on complex desktop, web, and/or mobile software apps
• 2+ years of managing or mentoring other designers
• Has experience mentoring and growing individual contributors
• Has a portfolio of work demonstrating a high level of expertise in user research, information architecture, interaction design, prototyping/testing, and visual UI design
• Has experience exploring or shipping AI-assisted features, or demonstrates strong curiosity and judgment in applying emerging technologies to real customer problems
• Has experience designing complex data visualization, reporting, or analytics solutions.

We're looking to discuss with you:

• Your design skills as demonstrated through an in-depth portfolio review of previous, relevant, product design work
• Your ability to collaborate with a team of product managers, designers, and developers
• How you are able to keep projects on track and progressing despite setbacks and unforeseen issues
• Your experience presenting ideas and designs to coworkers and customers
• Your ability to distill and communicate results of user research and demonstrate how it impacts the design
• How you’re incorporating AI into your design process and evaluating new tools or workflows to improve efficiency
• Examples of how you’ve explored or delivered AI-enabled product experiences that create real value for customers
• How you have managed or mentored others

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties:

As a Senior Outbound Account Executive (AE) at BambooHR, you will own the full sales cycle for new logo acquisition, targeting strategic accounts and driving complex, consultative sales motions. You’ll partner closely with your BDR to generate and advance pipeline, engage executive stakeholders, and consistently deliver against revenue targets.

This role is designed for a seasoned seller who thrives in outbound environments, leads with value, and sets the standard for sales execution. You will play a critical role in expanding BambooHR’s footprint by helping prospective customers see BambooHR as a long-term business partner, not just a point solution.

You will:

• Own and execute a full-cycle outbound sales motion, from prospecting through close, focused on new logo acquisition.
• Expand the top of the funnel by complementing centralized marketing efforts with strategic, self-sourced outbound prospecting.
• Build trusted relationships across multiple levels within target accounts, including C-level executives, influencers, and decision-makers.
• Lead complex, consultative sales conversations that diagnose customer business needs and align BambooHR solutions accordingly.
• Drive consistent sales execution using BambooHR’s sales methodology to meet and exceed quota.
• Forecast accurately, build and maintain healthy pipeline coverage, and document all activity thoroughly in the CRM.
• Demonstrate deep product and use-case knowledge across BambooHR’s platform and service lines.
• Partner with BDRs to move prospects from latent to active need by creating urgency and value.
• Set the foundation for long-term customer success through clear, thoughtful handoffs to post-sales teams, including identification of future growth opportunities.
• Serve as a role model within the sales organization by sharing best practices, contributing to team learning, and elevating outbound execution standards.

What You Need to Get the Job Done

• 5-7+ years of quota-carrying sales experience, with a strong history of consistent quota attainment.
• 3-4+ years of outbound sales experience, including prospecting, qualifying, and advancing opportunities via phone, email, and social channels.
• Proven success selling in consultative, value-driven sales environments with moderate to complex deal cycles.
• Demonstrated ability to engage and influence senior leaders and executive stakeholders.
• Strong sense of ownership, urgency, and accountability for results.
• Excellent communication skills, both written and verbal, with the ability to tailor messaging to all levels of an organization.
• Ability to prioritize effectively and manage time across multiple deals and initiatives.
• Strong active listening skills to uncover customer pain points and align solutions thoughtfully.
• Bachelor’s degree or equivalent practical experience.
• You’re available to attend in-office training during the initial onboarding period (first two weeks) to support ramp and early success.

What Will Make Us Really Love You

• A consistent track record of high win rates and strong pipeline coverage ratios.
• Advanced objection-handling and negotiation skills.
• Ability to establish executive sponsorship and navigate multi-stakeholder buying committees.
• A persuasive, customer-first sales approach paired with strong internal collaboration skills.
• Comfort leveraging AI tools for productivity, content creation, deal strategy, and self-coaching.
• Strong organizational habits and disciplined CRM usage.
• A healthy competitive drive paired with professionalism and respect for colleagues and prospects.
• A growth mindset, with clear personal and professional goals and a commitment to continuous improvement.
• Adaptability and resilience in the face of change, ambiguity, and evolving priorities.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

The Senior PR Manager (External Communications) is responsible for leading BambooHR’s always-on external communications engine, driving sustained media visibility, and strengthening the company’s authority in the HR and workplace space.

This senior individual contributor will own and evolve BambooHR’s data-driven storytelling strategy, including leadership of Data at Work, the company’s proprietary research and insights program. The role partners closely with Corporate Communications, Product Marketing, Analyst Relations, and external agencies to translate company data, expertise, and innovation into compelling narratives that build credibility and market relevance.

You will:

• Develop and execute BambooHR’s always-on external PR and thought leadership strategy aligned to business priorities.
• Lead and evolve the Data at Work program, owning the research agenda and translating proprietary data into compelling, media-ready narratives.
• Establish and elevate BambooHR’s external POV on HR and workplace trends through proactive thought leadership.
• Drive proactive media relations, including pitch development, reporter engagement, and rapid response to timely news moments.
• Build and manage a strong bench of internal subject-matter experts for commentary and industry visibility.
• Partner cross-functionally with Product Marketing and Analyst Relations to support launches, innovation storytelling, and report inclusion.
• Own external news cadence and distribution to increase consistent visibility across traditional and AI-influenced discovery channels.
• Define and track PR performance metrics, standardizing KPIs to demonstrate impact on brand visibility and credibility.

What You Need to Get the Job Done

• 8+ years of experience in public relations, corporate communications, or a related field
• Demonstrated success leading data-driven or research-based PR programs
• Strong media relations experience, including pitch development and rapid response
• Proven ability to translate complex topics—data, product innovation, market trends—into compelling stories
• Experience operating autonomously with strong senior-level judgment
• Excellent written and verbal communication skills
• Strong cross-functional collaboration skills
• Bachelor’s degree in Communications, Journalism, Marketing, or related field (or equivalent experience)

What Will Make Us REALLY Love You 

• Experience supporting Product PR and/or Analyst Relations programs
• Background in HR tech, B2B technology, or high-growth SaaS environments
• Experience building or scaling proprietary research or thought leadership programs
• Familiarity with GEO/AEO concepts and AI-influenced discovery channels
• A strong instinct for positioning and narrative development in competitive markets
• A proactive, momentum-building mindset that drives consistent external visibility

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

BambooHR is expanding how we serve customers across digital and AI assisted channels, one to many education, human driven support, and paid services. As we introduce more ways to deliver value, we need intentional service design to ensure these experiences scale, work together, and remain economically sustainable.We are seeking a senior individual contributor to operationalize our end to end service ecosystem. The primary outcome of this role is optimizing cost to serve across the customer lifecycle while strengthening adoption, time to value, and overall experience.You will translate journey audits and insights into service blueprints, routing logic, and orchestrated experiences across digital, one to many, one to one, and paid channels. This role partners cross company to embed scalable, measurable service design into how we operate.

You will:

Implement Service Design at Scale

• Evolve future state journey and service models with a focus on operationalization and performance.
• Define channel roles, cross channel handoffs, routing logic, and success criteria by segment.
• Ensure service design decisions reflect capacity realities and economic sustainability.

Optimize Lifecycle and Cost to Serve

• Identify cost to serve drivers across onboarding, adoption, support, education, and renewal.
• Increase digital resolution and improve channel utilization through intentional orchestration.
• Partner with Analytics to measure impact on adoption, CSAT, time to value, and cost to serve.

Orchestrate and Operationalize Journeys

• Build triggers, interventions, and workflows using tools such as Pendo, Gainsight, and automation platforms.
• Operationalize service blueprints in partnership with Support, Education, Knowledge Governance, and Product teams.
• Contribute to broader journey design initiatives with a strong operational and economic lens.

Influence Across the Company

• Align Product, CX, Support, Marketing, Education, and Data around lifecycle strategies.
• Frame tradeoffs across experience, complexity, and cost to serve.
• Provide clear briefs and models that support strong decision making.

What Success Looks Like

• Reduced cost to serve across priority segments.
• Stronger digital enablement and cross channel performance.
• Improved adoption, onboarding success, and time to value.
• Service models that are customer centered and operationally sound.

What You Need to Get the Job Done

• 7+ years in service design, journey design, CX strategy or operations, or a related field.
• Expertise in journey mapping, service blueprinting, and translating insights into operationalized experiences.
• Hands on experience with orchestration and analytics tools such as Gainsight, Pendo, or similar platforms.
• Ability to connect service design decisions to business outcomes, including cost to serve.
• Proven cross functional influence without formal authority.
• Clear, structured communication that drives alignment and execution.

This is a senior IC role for someone who believes service design should improve real performance across the lifecycle and wants to help BambooHR scale thoughtfully as we accelerate our Customer Experience vision.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

We’re looking for a strategic and operationally strong leader to oversee multiple specialized HR Services functions within Customer Experience (CX). This role is responsible for ensuring high-quality execution across payroll custom reporting, professional services fulfillment, and technical support initiatives while driving operational excellence and protecting the BambooHR client experience.

You will:

Lead and Develop High-Performing Teams:

Oversee Payroll Custom Reporting, Professional Services Fulfillment, and Technical Specialist teams, fostering a culture aligned with BambooHR’s Core Values and CX service standards.

Drive Operational Excellence:

Identify efficiency gaps, streamline workflows, and implement scalable processes that support growth, increase utilization, and improve client retention.

Protect the Client Experience:

Manage and de-escalate complex situations with clients and internal teams. Collaborate with Payroll, Product, Engineering, and CX teams. Make sure that issues are resolved thoughtfully, on time, and successfully.

Own Performance Metrics:

Establish and track key performance indicators. These indicators include quality, timeliness, accuracy, utilization, and client satisfaction. This tracking will help promote accountability and support ongoing improvement.

Develop Leaders and Experts:

Coach and mentor direct reports, including senior-level talent, through regular feedback, performance conversations, and career growth planning.

Strengthen Cross-Functional Partnerships:

Collaborate closely with internal stakeholders to improve service delivery models, influence roadmap priorities, and ensure operational alignment.

Champion Compliance and Data Integrity:

Ensure adherence to data privacy standards, internal controls, and best practices to maintain client trust and operational excellence.

What You Need to Get the Job Done

• 3-5 years of progressive experience in HR, Payroll, Customer Experience, or Professional Services, with at least 2+ years in a people leadership role.
• Proficient working knowledge of BambooHR Payroll, custom reporting structures (including general ledger reporting and file feeds), and client data workflows.
• Comprehensive knowledge of the end-to-end customer journey within a SaaS environment.
• Experience managing escalations and complex client scenarios with professionalism and strategic thinking.
• Demonstrated ability to build, track, and improve operational metrics and team performance.
• Proficiency in Microsoft Excel, Google Suite, Salesforce (including Service Cloud), Back Office, and related internal systems.
• Proficient analytical and problem-solving skills, with the ability to leverage data to inform decisions and process improvements.
• Great communication and interpersonal skills, with the ability to influence cross-functional partners and senior stakeholders.
• Ability to manage multiple priorities in a dynamic, growth-oriented environment.

What Will Make Us REALLY Love You 

• Deep expertise in payroll operations and reporting structures within BambooHR.
• Experience scaling service or fulfillment teams in a high-growth SaaS environment.
• Well-developed business acumen with a demonstrated ability to connect operational improvements to revenue and retention outcomes.
• Experience implementing process improvement frameworks (Lean, Six Sigma, or similar).
• Proven ability to develop senior-level talent and succession plans within service organizations.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

This role sits at the center of BambooHR’s Training and Learning Management strategy within our HRIS product management team. You will own the product strategy and execution for experiences that help customers assign, automate, track, and report on employee learning across compliance training, onboarding, and ongoing development.

You’ll build for multiple user groups: HR and People Ops teams who need simple administration and strong reporting, managers who need visibility into progress and readiness, and employees who need a clear, intuitive learning experience that fits naturally into their work.

You’ll work closely with Engineering, Product Design, Data, Customer Experience, Product Marketing, and adjacent BambooHR product teams to ensure learning experiences are deeply connected to core HRIS workflows and employee data. This is a high-autonomy role on a collaborative team for a PM who enjoys solving complex workflow problems and turning them into elegant, scalable product experiences.

You will:

• Define the product vision, strategy, and roadmap for Training and Learning Management within BambooHR.
• Build intuitive admin workflows for creating training programs, assigning learning, automating enrollment, setting due dates, and managing recurring or role-based training.
• Create learner experiences that make training easy to find, complete, and track employee development and learning.
• Connect learning workflows to core HRIS data and lifecycle moments, including employee records, job changes, manager relationships, onboarding, and other people workflows.
• Strengthen reporting and compliance foundations by improving visibility into assignments, completions, overdue training, certifications, and audit trails.
• Partner with Engineering and Product Design to turn customer needs into clear requirements, prioritize tradeoffs, and deliver high-impact solutions.
• Use data, research, and experimentation to improve product adoption, completion rates, administrative efficiency, and customer value.
• Apply AI thoughtfully to reduce administrative effort, improve insights, and create more relevant learning experiences where it adds real value.

What You Need to Get the Job Done

• Alignment with BambooHR values - read up on them and let us know your favorite.
• 3+ years of PM experience: Ideally in B2B SaaS, HR tech, learning management, talent products, or other workflow-heavy software.
• Domain fluency in learning, HR, workforce, or other operational workflows: You understand customer problems around onboarding, compliance, employee development, role-based learning, or operational tracking.
• Experience balancing admin and end-user experiences: You can build powerful configuration and reporting tools for admins while also creating intuitive employee experiences.
• Strong product craft in systems-rich environments: You’re comfortable with permissions, automation, lifecycle workflows, reporting, and integrations.
• AI as a practical tool: You use AI to accelerate your own work and think thoughtfully about where AI can create better product experiences.
• Analytical and customer-centered: You use data, research, and experimentation to prioritize opportunities and measure outcomes.
• Entrepreneurial drive: You create clarity, move through ambiguity, and lead well across functions.

What Will Make Us REALLY Love You 

• You are building with AI coding agents and love exploring the future of building great software.
• You’ve built products in HR tech.
• You’ve worked on configuration-heavy B2B workflows with multiple personas and strong reporting needs.
• You’ve shipped products that connect operational data to action, such as assignments, reminders, due dates, approvals, or status tracking.
• You’ve worked with HR admins, managers, and employees as primary users and understand their competing needs.
• You’ve improved reporting, compliance visibility, or audit-readiness experiences.
• You’ve explored AI-assisted recommendations, summaries, or automation in a practical customer-facing product.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As a Product Designer (UX Designer) II at BambooHR, you will be responsible for designing the behavior (interaction design) and visual UI of new product features and improving the usability and design of existing products. You will also be responsible for gaining insight into our users' behaviors and needs through user research, as well as identifying and communicating opportunities for innovation and differentiation. In short, we will look to you to create products that people love to use.

In this role, you will help design experiences that guide customers to their next best action across the BambooHR platform. You will create personalized, in-product experiences using contextual signals to drive engagement and surface relevant features. This includes in-app communication, onboarding, and new surfaces that improve discovery and adoption. You will partner with product and data teams to test and refine solutions, with a focus on increasing usage and product-led growth.

You will:

• Define, test, and iterate on interaction design for new and existing features (user flows, detailed wireframes, prototypes), including AI-assisted or AI-powered experiences where appropriate
• Participate in user research to guide product design decisions (contextual inquiry, usability testing, competitive analysis, etc.)
• Ensure all aspects of our product are easy to use and delightful
• Design beautiful visual UI that adheres to our UI design standards (detailed high-resolution screen prototypes)
• Experiment with AI tools and techniques within the design process to accelerate discovery, ideation, prototyping, and usability testing
• Work with dev scrum teams to ensure pixel-perfect execution designs.

What You Need to Get the Job Done

A Product Designer at BambooHR is both a strategic and execution-based role that works with a high level of ownership over projects.

• 4+ years of product-based UX design experience working on complex desktop, web, and/or mobile software apps
• Has a proven track record of designing successful SaaS-based software products and features from scratch – starting at initial research and discovery, through concept design/iteration, to completed product launch and continued improvements
• Has a portfolio of work demonstrating a high level of expertise in user research, information architecture, interaction design, prototyping/testing, and visual UI design

You should be confident and ready to discuss the following:

• Your design skills as demonstrated through an in-depth portfolio review of previous, relevant, product design work
• Your ability to collaborate with a team of product managers, designers, and developers
• How you are able to keep projects on track and progressing despite setbacks and unforeseen issues
• Your experience presenting ideas and designs to coworkers and customers
• Your ability to distill and communicate results of user research and demonstrate how it impacts the design
• The prioritization skills that let you work on many projects at once while maintaining commitments
• How you self-manage your time and productivity
• How you’re incorporating AI into your design process and evaluating new tools or workflows to improve efficiency
• Examples of how you’ve explored or delivered AI-enabled product experiences that create real value for customers

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

• Initiate contact with new leads without needing external prompts as a proactive BDR.
• Maintain a high volume of cold calls each day, viewing rejection as a learning opportunity.
• Build strong relationships with prospects, prioritizing meaningful connections over quick sales.
• Collaborate with team members, sharing successful strategies and supporting team goals.
• Work closely with Account Executives and Marketing to shape your territory planning and account strategy as a BDR.
• Adapt to changes in team dynamics, leadership, or roles while maintaining productivity.

• 1-2 years' experience as an SDR or BDR identifying and qualifying sales opportunities while articulating product value propositions via phone and email preferred.
• Demonstrated ability to meet or exceed performance targets set for BDRs.
• Strong written and verbal communication skills to articulate value propositions effectively.
• Strong organizational skills to keep detailed records and prioritize tasks.
• High emotional intelligence to build rapport and maintain professionalism during conflicts.
• Ability to achieve monthly performance KPIs and opportunity creation quotas for BDRs.
• You must be coachable! We will provide you with many opportunities to grow your sales skills, but it’s up to you to incorporate them into your day-to-day.
• You've got a great attitude, high motivation, and a passion for growth.
• You’re available to attend in-office training during the initial onboarding period (first two weeks) to support ramp and early success.

• A healthy competitive attitude that drives you to excel while respecting colleagues and prospects.
• Ability to set personal and professional goals, driving continuous self-improvement.
• Professional demeanor during conflicts, addressing issues calmly and constructively.
• Adaptability to seamlessly adjust to changes in team dynamics, leadership, or roles.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Our ideal Software Engineering Manager will be an integral contributor to the current and next generation of our app. You'll be working on multiple projects to continue making us the #1 HR Software for SMB business. If you get a kick out of solving problems and building beautiful world-class software, you will love BambooHR.

You will:

• Manage 1-2 scrum teams of Software Engineers. 6-15 individuals
• Demonstrate leadership and patience through regular coaching and mentoring in individual and team settings
• Consult with Product Management, UX Designers and Tech Leads to explore and deliver software solutions
• Manage and maintain your team’s execution roadmap, including a grooming pipeline and delivery expectations
• Show and maintain accountability in team and individual performance (yours and others) in sprint goals and quarterly Objectives and Key Results (OKRs)
• Participate in department hiring efforts
• Contribute to the ongoing improvement of our systems and processes
• Be a great culture addition and advocate for our company values
• Come to work, do great things, then go home

What You Need to Get the Job Done

• 10+ years of experience in software development
• 2+ years of real-world, demonstrable technical leadership
• Object-Oriented development experience
• Proficient in integrating AI capabilities into Saas products. 
• MySQL/MSSQL - both query language and database structure/design
• Version control software, preferably Git
• Exceptional interpersonal and communication skills

What Will Make Us REALLY Love You 

• Proficiency in documenting processes and monitoring performance metrics
• Knowledge of best practices related to data storage and access at high volume
• Services development in a language like PHP, Python, Java, or C#, and a desire to work in PHP (7.4+)
• Experience in React, HTML, XML, JavaScript, CSS
• Experience in developing Software as a Service (fast release cycles that still support an existing user base)
• A bachelor's degree in Computer Science, a related degree or formal training in a related field

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties:

We are looking for a world-class Outbound Sales Enablement Consultant—a builder, strategist, and operator who knows exactly what elite outbound execution looks like across both BDR and AE roles. This leader will architect the systems, playbooks, onboarding, and coaching frameworks that power a predictable outbound pipeline engine across our Outbound team

You’ll be the point person for strengthening outbound skills, tightening conversion metrics, enabling pipeline creation behaviors, and driving adoption of the systems and tools that fuel high-performing outbound sellers. This role is critical to helping BambooHR transition from historically inbound-led motions into a high-velocity, high-quality outbound GTM engine and specifically, the Outbound Sales team

If you have the combination of hands-on outbound experience, strategic enablement capability, content creation talent, and data-driven rigor, we want to talk to you.

You will:

Outbound Skill Development & Certification

• Build BDR + AE outbound skills curriculum, including:
• Discovery-first outreach fundamentals
• Support an outbound Sales Process including goals based discovery, multithreading, mutual action plans and negotiation
• Multi-channel sequencing (email, phone, social, video)
• Persona-based messaging playbooks
• Objection handling frameworks
• Entry-point identification and pattern recognition
  
  
• Launch and manage Outbound Certification for both BDRs and AEs to ensure consistent execution and measurable skill progression.

Playbooks & Content Development

• Create and continuously refine:
• Outbound Playbooks (sequencing, messaging, objection handling)
• Territory & Account Planning Frameworks
• ICP, persona, and trigger event guides
• Systems and Tool best practices and adoption
• Conversation frameworks and talk tracks
  
  
• Partner with Product Marketing to ensure positioning + proof points align to BambooHR’s value messaging and differentiation.

Onboarding & Ongoing Reinforcement

• Build a best-in-class outbound onboarding path for new BDRs, SDR-to-AE transitions, and new AEs:
• Live training, role plays, simulated calls, system setup, and outbound readiness.
• Partner with managers to drive ongoing weekly coaching, skill reinforcement, call breakdowns, and pipeline generation workshops.
• Support managers in building a consistent coaching cadence anchored in:
• Call quality score
• Activity effectiveness
• Conversation outcomes
• Conversion metrics

Systems, Tools, & Operational Excellence

You’ll be the outbound SME for:

• Salesforce (pipeline, activity hygiene, account planning, reporting)
• Outreach (sequencing, testing, optimization)
• ZoomInfo ((data sourcing, list building, intent data)
• LinkedIn Sales Navigator (social selling workflows)
• Attention / Conversation Intelligence tools (quality analysis, insights)
• Qualified Chat 
• Partner with Ops to:
• Build dashboards
• Optimize cadences
• Standardize reporting
• Define outbound effectiveness metrics

Metrics & Performance Management

Partner with Sales Enablement Director and Outbound Sales Leaders and operationalize a metrics-driven outbound program anchored in:

Pipeline Creation Metrics could include:

• Outbound opportunities created per rep per month
• Outbound SAOs / TQLs per rep per month
• Conversion rates:
• Email reply -> meeting
• Cold call connect -> meeting
• First meeting -> pipeline created
• TQL -> SQL -> Opportunity

Activity Quality Metrics:

• Sequence-level conversion and A/B testing
• Calls with discovery completed
• Effective messaging score (from CI tools)
• ICP fit scoring and prioritization accuracy

Territory & Account Metrics:

• Tiering / scoring adoption
• Penetration rates by segment + rep
• Coverage model compliance
• Multi-threading effectiveness

Cross-Functional Leadership

• Work closely with SE Director and  Product Marketing to align outbound messaging with launches and industry trends.
• Partner with Sales Leadership on:
• Targeting strategy
• Weekly outbound expectations
• Call coaching
• Manager playbooks
• Partner with Ops for:
• Data cleanliness
• Reporting design
• Lead routing improvements

Culture & Behavioral Leadership

This role helps partner and set the tone for the outbound revenue culture:

• Bias for action
• Earned curiosity
• Relentless testing and iteration
• Strong storytelling
• Proactive communication
• Operating with urgency and ownership

What Success Looks Like (First 12 Months)

• Outbound opportunities increase YoY with clear attribution and repeatability.
• BDR and AE outbound conversion rates rise across each stage of the funnel.
• Managers operate a consistent outbound coaching system aligned to skill scorecards.
• A scalable, tested Outbound Playbook becomes the operating manual for pipeline creation.
• All new sellers graduate a formal outbound onboarding path with standardized certification.
• Outbound tool adoption (Salesloft/ZoomInfo/SFDC/LinkedIn) reaches >90% compliance.
• Sellers and managers cite outbound enablement as a major accelerator to hitting quota.

What You’ll Need to Get the Job Done:

• 3-5+ years combined experience in:
• Outbound BDR/SDR roles
• Outbound-focused AE roles
• Sales Enablement (or Sales Leadership with heavy outbound focus)
• Demonstrated success building or scaling outbound motions at a SaaS company.
• Strong experience in Salesforce, Outreach/Salesloft, ZoomInfo, and LinkedIn Navigator and other prospecting tools 
• Ability to design and deliver training, run workshops, and coach managers.
• Proven ability to convert insights into action, playbooks, and measurable outcomes.
• Exceptional writing, storytelling, and content-creation skills.
• Highly proactive, self-directed, and comfortable building from ambiguity.
• Experience in HRIS, payroll, HCM, or adjacent solutions.
• Experience in SMB + Mid-Market sales motions.
• Knowledge of competitive HRIS players (Paychex, Paycor, Rippling, Gusto, etc.).
• Exposure to global or multi-segment sales teams.

Who You Are (The Behaviors We Value):

• A Builder: You create clarity, structure, and repeatable systems where none exist.
• A Go-Getter: You act fast, remove roadblocks, and bring solutions—not problems.
• A Strategic Thinker: You understand the entire revenue engine and where outbound fits.
• A Teacher + Coach: You elevate skill, confidence, and execution across reps and managers.
• A Communicator: Crisp, confident, clear. You make the complex simple.
• A Data-Driven Operator: You anchor in metrics and can translate dashboards into action.
• A Partner: You collaborate across Product, Marketing, Ops, and Sales Leadership effortlessly.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

The Manager, Performance & Test Engineering will lead BambooHR’s Performance Test Engineering, Load & Stress Testing, and Test Automation (SDET) functions. This leader will develop and execute a long-term strategy for performance validation, observability-driven testing, automation frameworks, and scalable quality engineering practices.

This role partners closely with Engineering, Architecture, Product, and Platform Engineering to ensure our platform is reliable, performant, observable, and backed by robust automated quality signals.

You will:

Leadership & Strategy

• Build and lead a high-performing team of Performance Engineers and SDETs.
• Define the vision and roadmap for performance engineering, load testing, and automated testing across BambooHR’s product ecosystem.
• Drive a unified quality engineering strategy that blends performance, reliability, observability, and automation.
• Mentor and develop engineers, creating growth paths and fostering a culture of accountability, innovation, and craftsmanship.

Performance Engineering & Observability

• Own the performance engineering discipline, including system-level performance, scalability, latency, and capacity modeling.
• Oversee load, stress, and chaos/performance experiments aligned to product SLAs and SLOs.
• Partner with Platform and DevEx Engineering to strengthen observability tooling, metrics, and dashboards.
• Build frameworks and processes to proactively detect performance issues before they reach production.

Test Automation & Quality Frameworks

• Lead development of scalable, maintainable test automation frameworks for UI, API, and integration testing.
• Evolve testing practices to shift-left quality signals into CI/CD pipelines.
• Establish standards for test coverage, automation ROI, and quality metrics.
• Collaborate with engineering teams to embed automated quality practices into daily workflows.

Cross-Functional Collaboration

• Partner with Engineering to ensure performance and automation platforms integrate seamlessly into development ecosystems.
• Work with Product Management to define performance requirements, benchmarks, and quality gates.
• Coordinate with SRE/Platform teams to align on capacity planning, infrastructure improvements, and production insights.

What You Need to Get the Job Done

• 7+ years in Quality Engineering, Performance Engineering, SDET leadership, or related fields.
• 3+ years leading or managing high-performing engineering teams (SDET or performance-focused).
• Strong hands-on understanding of performance engineering: profiling, benchmarking, systems analysis, test design, and result interpretation.
• Deep experience with modern test automation frameworks (e.g., Playwright, Selenium, API automation).
• Solid understanding of observability practices (metrics, logs, traces) and tools (e.g., Datadog, Rollbar, Grafana, etc…).
• Experience building automated quality signals into CI/CD pipelines.

What Will Make Us REALLY Love You 

• Experience with distributed systems and cloud-native architectures (AWS preferred).
• Experience driving culture change toward “shift-left” quality engineering.
• Exposure to reliability practices (SLOs, error budgets, resilience testing).
• Strong communication and leadership skills with the ability to influence across teams.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

BambooHR is seeking a Distinguished Architect to partner with the VPs of Software Engineering, Software Architects, and Cloud Engineering in leading the Bamboo Product’s Data Technology Architecture. In this role, the Distinguished Architect defines and stewards the architectural vision for our overall Data Technology. This position is accountable for the cohesive architecture of BambooHR’s product data platform, ensuring alignment and interoperability across domains in collaboration with domain architects and engineering leadership. The role includes defining the multi-year data platform architecture, establishing standards and guardrails, and mentoring and influencing architects and principal engineers to deliver a resilient, secure, compliant, and cost-efficient multi-tenant SaaS.

You will:

• Set data storage vision & reference architectures for a resilient, secure, compliant, multi‑tenant SaaS: identity & permissions, tenancy, configuration, notifications, audit, and compliance guardrails.
• Architect and guide the evolution of our data storage technology: continuity of data, relational databases, replication strategy, caching, graphing, and multi-tenancy. Work closely with the platform on how these systems support UDM and API platform data innovation.
• Architect and influence data technology modernization: evolve BambooHR’s core data architecture—modernizing legacy systems, enabling scalable cloud-native patterns, and ensuring the platform is positioned for future innovation and growth.
• Collaborate with Product and Engineering leadership to define and communicate the product vision and strategy from a data architecture perspective—representing the architectural vision and tradeoffs to the executive leadership team to ensure alignment across business, product, and technology.
• Elevate how internal developers build on top of the data platform: evolve the Internal Developer Platform (IDP) to empower teams with standardized, self-service developer workflows, standard approaches, and self-service tooling that accelerate delivery and improve DORA metrics and time-to-first-service.
• Provide architectural guidance for Data & AI platform patterns: guide data modeling, streaming, analytics, AI/agent platform patterns, and evaluation/observability.
• Ensure reliability, security & compliance by design: public SLOs and error budgets, progressive delivery (canaries), chaos testing, multi-region DR; authN/authZ (OAuth2/OIDC/SAML; RBAC/ABAC), secure webhooks, audit logging; SOC 2/ISO 27001/GDPR baked into designs and pipelines.
• Guide growth, monetization & FinOps enablement: usage metering, entitlements, pricing tiers, quotas/rate limits; embed unit-economics telemetry (cost per call/event/tenant) to guide caching, capacity, storage tiers, and retention policies.
• Multiply architectural impact: run ADR/RFC processes, lead design reviews & guilds, mentor Staff/Principal engineers, and prototype to de-risk major bets and migrations.

What You Need to Get the Job Done

• 10+ years designing and operating data storage technology at scale in cloud‑native SaaS (AWS/GCP, MySQL, relational, graph database, NoSQL, caching, event systems, progressive delivery).
• Proven ownership of data movement through developer portals and partner onboarding/marketplaces; shipped versioning/deprecation programs and webhook/event architectures (REST/GraphQL; Kafka/PubSub or equivalents).
• Deep security & tenancy: OAuth2/OIDC, scope design, RBAC/ABAC, multi‑tenant isolation, auditing, privacy‑preserving patterns, and compliance baked into workflows.
• Reliability & observability fluency: tracing/logs/metrics, SLO/error‑budget culture, chaos/DR patterns, secure webhook delivery.
• DevEx & efficiency impact: measurable DORA improvements, faster time‑to‑first‑service, and improved unit economics/FinOps.

What Will Make Us REALLY Love You 

• You’ve transformed developer experience—measurably improving DORA metrics and internal satisfaction through intuitive platforms and golden paths.
• You’ve inspired architectural clarity and alignment across teams, helping leadership and engineers alike rally around a cohesive technical vision.
• You’ve cultivated thriving developer ecosystems—both internally and externally—through SDKs, integrations, and marketplaces.
• You bring deep technical fluency in modern architectural patterns: event-driven systems, GraphQL federation, and emerging data/AI platforms.
• You’re a multiplier of talent: a coach, mentor, and community-builder who elevates architecture culture across the organization.
• You’re known for driving change through influence—able to balance pragmatism with innovation and communicate complex ideas simply.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you  

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As a Senior Product Designer (Senior UX Designer) at BambooHR, you will design the behavior (interaction design) and visual UI of new product features while improving the usability and effectiveness of existing products. In addition to core product design responsibilities, you will actively experiment with AI-assisted design workflows and explore thoughtful applications of AI within the product to improve customer efficiency, clarity, and decision-making.

You will gain deep insight into customer behaviors and needs through research, identify opportunities where AI can responsibly reduce friction or cognitive load, and communicate innovative, human-centered solutions. In short, we will look to you to create products that people love to use. 

You will:

• Define, test, and iterate on interaction design for new and existing features (user flows, detailed wireframes, prototypes), including AI-assisted or AI-powered experiences where appropriate
• Experiment with AI tools and techniques within the design process to accelerate discovery, ideation, prototyping, and usability testing
• Participate in user research to guide product design decisions (contextual inquiry, usability testing, competitive analysis, etc.)
• Ensure all aspects of our product are easy to use and delightful
• Design beautiful visual UI that adheres to our UI design standards (detailed high-resolution screen mockups)

What You Need to Get the Job Done

A Senior Product Designer at BambooHR is both a strategic and execution based role that works with a high level of ownership over projects. 

We're looking for someone who:

• Has a proven track record of designing successful SaaS-based software products and features from scratch – starting at initial research and discovery, through concept design/iteration, to completed product launch and continued improvements
• 6+ years of product based UX design experience working on complex desktop, web, and/or mobile software apps
• Has a portfolio of work demonstrating a high level of expertise in user research, information architecture, interaction design, prototyping/testing, and visual UI design
• Has experience exploring or shipping AI-assisted features, or demonstrates strong curiosity and judgment in applying emerging technologies to real customer problems

You should be confident and ready to discuss the following:

• Your design skills as demonstrated through an in-depth portfolio review of previous, relevant, product design work
• Your ability to collaborate with a team of product managers, designers, and developers
• How you are able to keep projects on track and progressing despite setbacks and unforeseen issues
• Your ability to distill and communicate results of user research and demonstrate how it impacts the design
• How you’re incorporating AI into your design process and evaluating new tools or workflows to improve efficiency
• Examples of how you’ve explored or delivered AI-enabled product experiences that create real value for customers
• How you self-manage your time and productivity

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

The Information Security Architect will lead hands-on security architecture design across BambooHR’s cloud environment and corporate information systems, partnering with engineering, IT, and security teams to embed security into platforms, processes, and day-to-day technology decisions. A typical day includes leading architecture and design reviews, defining secure cloud and corporate security patterns, advising on identity and data protection strategies, and guiding teams through complex security tradeoffs to enable secure, scalable delivery.

The Information Security Architect will own outcomes across cloud and corporate security architecture, delivering scalable designs, standards, and measurable risk reduction. This role operates with a high degree of autonomy and influence, partnering across engineering, IT, product, and security to embed security into how BambooHR designs, builds, and operates.

You will:

• Lead the design and evolution of security architecture across cloud infrastructure, SaaS platforms, and corporate information systems, ensuring solutions are secure-by-design, scalable, and operationally sustainable.
• Own and maintain security architecture standards, reference architectures, and secure design patterns spanning identity and access management, data protection, logging/telemetry, endpoint security, and third-party integrations.
• Conduct and lead security architecture reviews for new systems, material changes, vendor tools, and integrations; document decisions, required control outcomes, and implementation guidance that teams can execute.
• Drive threat modeling and architectural risk assessments for strategic initiatives; translate findings into prioritized remediation plans and architecture improvements that balance risk reduction with usability and delivery velocity.
• Define and validate cloud security control expectations, including IAM, network segmentation, encryption and key management, secrets management, centralized logging, and least-privilege access models; validate adoption through partnership with engineering and IT.
• Influence detection and response architecture in collaboration with SecOps to improve visibility, telemetry quality, and response effectiveness; support investigations by providing architectural context and remediation guidance as needed.
• Partner with Security Engineering, Application Security, Security Operations, and GRC to ensure security controls are consistently designed and implemented across prevention, detection, response, and governance/audit domains (e.g., SOC 2, ISO 27001, and customer requirements).
• Create clear and accessible architecture documentation (standards, diagrams, patterns, decision records) and communicate security tradeoffs effectively to both technical and non-technical stakeholders.
• Mentor and guide security practitioners and cross-functional partners by improving shared understanding, raising architectural maturity, and promoting consistent adoption of security patterns and secure-by-default approaches.
• Demonstrate an AI-forward mindset and proficiency by actively using AI tools to improve productivity, quality, and decision-making in security architecture and engineering workflows, and be able to speak to real-world examples of using AI to conduct work and to design and implement practical, secure solutions (e.g., accelerating architecture documentation, threat modeling, control validation, detection logic development, policy/standard drafting, or automating analysis).

What You Need to Get the Job Done

• Bachelor’s degree in Information Security, Computer Science, Information Systems, or a related field, or equivalent professional experience.
• 6–7+ years of hands-on experience in information security, security engineering, cloud security, or closely related roles.
• Demonstrated experience leading security architecture or design decisions for production cloud and/or corporate environments.
• Strong working knowledge of at least one major cloud platform (AWS, Azure, or GCP), including IAM, networking, encryption, key management, and logging.
• Practical experience across corporate security domains such as identity and access management, endpoint security, SaaS governance, and data protection.
• Ability to independently assess risk, define security control objectives, and translate them into clear architectural guidance and implementation requirements.
• Ability to drive architectural consistency across diverse cloud and corporate systems with varying ownership and constraints.
• Experience balancing security risk reduction with delivery speed, usability, and operational realities.
• Excellent written and verbal communication skills, with the ability to influence and align technical and non-technical stakeholders.
• Strong organizational and prioritization skills; ability to manage multiple initiatives in a fast-paced environment.
• Experience in a SaaS or cloud-first organization.

What Will Make Us REALLY Love You 

• Experience supporting SOC 2, ISO 27001, and customer security assessments.
• Familiarity with infrastructure-as-code, CI/CD pipelines, and cloud-native architectures.
• Experience with SSO/IdP platforms, MDM/endpoint management tools, and modern SaaS security controls.
• Security certifications such as AWS Security Specialty, CCSK, SSCP, CISSP (Associate or full), or equivalent.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position that will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Our ideal Director of Software Engineering will be an integral contributor to the current and next generation of our app.  You'll be working on multiple projects with multiple teams to continue making us the #1 HR Software for SMB businesses. You will be focused on the Payroll Services components within our Product.  If you get a kick out of solving problems and building beautiful, world-class software, you will love BambooHR.

You will:

• Lead a division of our product's software engineering team with a specialization in the Payroll Services domain. Oversee multiple teams and manage engineering managers reporting directly to you
• Demonstrate leadership and patience through regular coaching and mentoring in individual and team settings. You’ll need to love coaching and mentoring Leaders.
• Consult with leaders across Product Development (Product  Design, Product Management, QA, and IT) to help your managers and tech leads explore and deliver software solutions.
• Continually embrace accountability in team and individual performance (yours and others) in sprint goals and quarterly Objectives and Key Results (OKRs).
• Embrace and lead out in AI engineering practices, including how to build with AI and how to build AI into our products.
• Work closely with architects and platform teams to understand technical/architectural hurdles in your team's scope and prioritize solutions and direction. 
• Participate in Engineering department’s hiring efforts.
• Contribute to the ongoing improvement of our systems and processes.
• Be a great value addition and advocate for our company values.
• Come to work, do great things, then go home!

What You Need to Get the Job Done 

• 5+ years of heavy experience focused in payroll or financial operations.
• 15+ years of experience in software development.
• 10 + years of experience in SaaS and SMB.
• 5+ years of demonstrated real-world Director-level / technical leadership experience.
• MySQL/MSSQL - both query language and database structure/design
• Demonstrated leadership and directing experience in modernizing payroll SaaS systems
• Version control software, preferably Git.
• Exceptional interpersonal and communication skills.

 What Will Make Us REALLY Love You 

• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge and experience with internal business tools and how they affect how the software works.
• Architectural, hands-on experience in Payroll Services
• Architectural experience and expertise.
• Services development in a language like PHP, Python, Java, or C#, and a desire to work in PHP (7.4+)
• Experience in React, HTML, XML, JavaScript, CSS, 
• Experience in developing Software-as-a-Service (fast release cycles that still support an existing user base)
• A bachelor's degree in Computer Science, a related degree or formal training in a related field

What You'll Love About Us 

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

We are seeking a strategic and accomplished product leader to join our product leadership team as Vice President of Product Management, Platform, reporting to the Chief Product Officer (CPO).

This role is responsible for owning and evolving BambooHR’s core platform, including foundational platform services, Product Data Services, workflow and orchestration engine, integration and API capabilities, developer experience, payroll platform services, AI Agent platform components (shared AI services, agent/runtime capabilities, governance and observability), and entitlements, packaging, billing, and metering infrastructure. 

The VP of Platform will define and execute a long-term platform strategy that enables BambooHR’s product portfolio to scale, innovate, and move faster—while ensuring reliability, security, and extensibility across the company. This role is primarily accountable for internal platform products and shared capabilities that enable BambooHR’s customer-facing product teams to move faster and build reliably at scale. 

This leader serves as a critical internal stakeholder and partner to Product, Engineering, Strategic Integrations, CX, and Revenue teams, ensuring platform capabilities are aligned to product strategy and business outcomes.

You will:

• Platform Strategy and Product Leadership
• Define and communicate a compelling 1–3 year platform product strategy that aligns with BambooHR’s company vision and product roadmap.
• Own the platform roadmap across foundational services, Product Data Services, workflow and orchestration engine, payroll platform services, AI Agent platform, integration/API platform & developer experience, and entitlements, packaging, billing, and metering infrastructure.
• Ensure the platform is scalable, secure, extensible, and resilient, serving as the foundation for all BambooHR product innovation.
• Balance near-term delivery needs with long-term architectural and capability investments.
• Oversee the full product lifecycle for platform capabilities, from ideation through deprecation.
• Internal Enablement and Stakeholder Partnership:
• Act as the primary internal product stakeholder for platform capabilities, partnering closely with Product leaders across Core HR, Payroll, AI, and future product lines.
• Translate company and product strategy into platform investments that unlock speed, leverage, and differentiation for customer-facing teams.
• Establish clear engagement models, prioritization frameworks, and communication rhythms between Platform and other product organizations.
• Drive platform capability adoption and culture through enablement, migration planning, and change management.
• Business Impact & Outcomes:
• Drive measurable improvements in time-to-market, reliability, scalability, and developer productivity across the organization.
• Own platform-related investment planning, resourcing strategy, and financial tradeoffs.
• Make data-informed decisions that optimize platform ROI and long-term business impact.
• Lead cross-functional initiatives to modernize systems, reduce technical friction, and improve operational excellence.
• Clearly communicate platform strategy, progress, and tradeoffs to the executive team.
• Workflow leverage (reuse of shared orchestration, reduction in bespoke workflow implementations)
• AI, Data, & Technical Leverage:
• Own platform-level AI capabilities, including shared AI services, models, and infrastructure that enable responsible, scalable AI adoption across BambooHR.
• Partner with Data and Engineering leaders to ensure strong data foundations, governance, and analytics capabilities.
• AI platform outcomes (agent success rates, eval coverage, safe deployment guardrails)
• Team Leadership and Organization Design:
• Build, lead, and mentor a high-performing Platform Product Management organization.
• Develop strong Directors and senior product leaders, with clear ownership and accountability.
• Design and maintain a healthy leadership structure with clear succession plans.
• Foster a culture of collaboration, clarity, technical curiosity, and customer impact.
• Champion an inclusive, high-trust environment where teams can do their best work.

What You Need to Get the Job Done

• Minimum of 12+ years of progressive product management experience, with a minimum of 5 years operating at a Director or VP level and managing other product leaders.
• Demonstrated success scaling a platform, with a track record of driving business impact by delivering foundational capabilities—such as third-party data ingestion, integrations, APIs, and internal tooling—that unlock revenue growth and accelerate product teams.
• Experience successfully leading international product expansion and tailoring platform strategies for global markets.
• Demonstrated experience in leading and developing high-performance product management teams.
• Strong analytical and strategic thinking skills with a track record of making data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at the executive level.
• Bachelor's degree required. MBA or advanced technical degree preferred.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Join BambooHR as a Client Service Specialist and help clients with hiring, performance management, and compliance. Gain valuable HR experience while working with a company that values doing the right thing for both clients and employees. Use your digital navigation and problem-solving skills to assist clients who can't get enough of our software. You'll be part of a supportive and fun team dedicated to creating exceptional client experiences. This is a full time position.

1. You’ll use quick digital navigation and problem-solving skills to answer questions
2. We know people matter, and that is exactly why our Client Service Specialists strive every day to make magical moments with our clients.

A successful Client Service Specialist will:

• Provide world-class customer service via phone, email, and chat communications with clients
• Uphold and contribute to a brand of setting people free to do great work
• Develop an understanding of how information connects in BambooHR products to quickly navigate to the core of client issues 
• Learn how to guide clients in BambooHR performance management, time-tracking, onboarding, and applicant-tracking systems
• Quickly think on your feet to work through complex questions and come up with creative solutions
• During training, you'll spend at least 6 hours per day on the phone. After training, your schedule will include 4 hours of phone support and 4 hours of chat support each day.
• Be proactive in working independently while also thriving in a team-based environment with other Client Service Specialists
• Keep up to date on new features and products to maximize value for clients
• Engage in upselling and customer retention activities, utilizing BambooHR strategies to enhance customer satisfaction and loyalty
• Do your best, focused work, from 9 am to 6 pm, Monday through Friday (no nights or weekends!)

What You Need to Get the Job Done

• You're available for in-office training during your training (which takes approx. 2 weeks, dependent on performance)
• Able to work in- office at least three days a week. When at home, have a dedicated at-home workspace, free from distraction with high-speed, reliable internet
• You have 1-2 years of relevant customer service or technical troubleshooting experience, with a strong ability to deliver exceptional customer care, take initiative, and exceed client expectations.
• You have excellent interpersonal communication with clients and co-workers
• You have talked with customers over the phone, demonstrating a passion for customer care and championing high levels of client satisfaction.
• You have strong attention to detail and the ability to work in a fast-paced environment
• You're able to break down complex problems and explain them in a clear and simple way
• You’re articulate and concise in both written (type 40+ words per minute) and oral English communication
• Demonstrate strong resiliency and the ability to work through difficult situations, thriving in a metric-oriented environment and consistently achieving goals and milestones both during training and throughout the role.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For,” and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.

BambooHR is seeking a Vice President (VP) of Engineering to translate the company’s technical vision into an executable engineering strategy and roadmap. In this role, you will partner closely with the CTO and cross-functional leaders to shape how our products are built and evolved, while leading a high-performing engineering organization through growth and AI adoption. You will balance long-term technical direction with day-to-day execution, ensuring reliable delivery, sound architecture, and disciplined investment as BambooHR continues to scale.

You will:

• Act as a prominent role model for BambooHR’s values, championing a culture of trust, accountability, and data-driven decision making.
• Collaborate with strategic cross-functional partners to define and prioritize technical strategy, investments, and tradeoffs that advance the company mission.
• Own and clearly communicate the product and technology risk profile, including architecture, technical debt, scalability, execution, talent, and security risks, to the executive leadership team and Board.
• Communicate clearly and effectively with the Board, executive leadership team, and company-wide audiences, adapting message and format to context.
• Integrate the product roadmap, architectural strategy, and organizational health into a single, cohesive execution plan.
• Design and lead a scalable, high-performing engineering organization that delivers consistently and strengthens over time.
• Establish and evolve operating rhythms, development processes, and performance metrics that provide visibility into progress, risks, and outcomes and continuously improve execution.
• Lead the engineering organization through AI adoption, applying AI and ML to how software is built and to the value delivered to customers, while maintaining personal credibility in emerging practices.
• Own engineering budget, resource planning, and financial performance, ensuring disciplined investment aligned with company priorities and long-term strategy.
• Attract, hire, develop, and hold accountable strong engineering leaders, building a leadership team that improves over time.
• Translate complex technical, organizational, and strategic topics into clear narratives that align teams and drive action.
• Demonstrate sustained commitment to building a healthy, high-performing engineering organization.

What You Need to Get the Job Done

• Senior executive experience owning technology strategy, delivery, talent, risk, and financial outcomes for a large engineering organization.
• Proven ability to scale and lead engineering organizations through growth and change while maintaining delivery and quality.
• Demonstrated experience applying AI and ML in a product development context, with sound judgment about where and how these technologies create value.
• Strong enterprise-level systems thinking, with the ability to align product vision, architecture, execution, and organizational health.
• Credibility with executive peers and Boards, including comfort communicating risk, tradeoffs, and investment decisions.
• Track record of building, developing, and retaining senior engineering leaders.
• Financial acumen sufficient to manage significant budgets and make disciplined, long-term investment decisions.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As an Outbound Account Executive (AE) at BambooHR, you will be responsible for driving account acquisition by targeting accounts and working with your BDR to generate enough pipeline to hit your quota and cultivating relationships with all pertinent stakeholders within target accounts. Your goal will be to maximize sales into new accounts and become part of the customers' long-term business solution. You will identify customer needs and configure appropriate offerings from our services to meet those needs.

You will:

• Expanding the top of the funnel by complementing centralized marketing campaigns with your own prospecting efforts.
• Developing relationships and alignment across multiple levels, including C-level executives, influencers, and relevant personas.
• Driving sales execution by using BambooHR's sales process to close new logo business. 
• Preparing accurate forecasts, building a pipeline to cover bookings targets, and thoroughly documenting notes and activities in the CRM tool.
• Selling with a customer focus by diagnosing each account's business plan and existing contractual agreements for services.
• Demonstrating product proficiency with a working knowledge across BambooHR's service lines.
• BDRs will bring you opportunities to speak with prospects and you will be responsible for moving them from latent to active need by creating value
• Setting the stage for long term success of BambooHRs customers by providing a clear and smooth handoff to the post-sales teams including future opportunities for growth. 

What You'll Need to Get the Job Done:

• A minimum of 5 years of quota-carrying sales experience.
• 1-2 years of outbound sales experience that includes prospecting experience identifying and qualifying sales opportunities while articulating product value propositions via phone and email
• A track record of tenacity and driving results with a sense of urgency.
• Proven ability to cultivate relationships based on best practices and strategy.
• Excellent leadership skills and the ability to work with and indirectly manage sales support colleagues.
• A Bachelor’s degree or equivalent work experience.
• Highly professional and excellent written and verbal communication skills to ensure success in speaking to all levels of an organization. 
• You must be coachable!  We will provide you with many opportunities to grow your sales skills, but it’s up to you to incorporate them into your day to day.  
• Ability to prioritize your day to effectively use your time. 
• Strong active listening skills to effectively discover a customer’s pain points by understanding their challenges and concerns
• You’re available to attend in-office training during the initial onboarding period (first two weeks) to support ramp and early success.

What Will Make Us REALLY Love You:

• Clearly convey information and engage your audience effectively
• Desire and ability to leverage AI for creative use cases including content creation and coaching.
• Demonstrated tenacity and the ability to establish executive sponsorship.
• Strong skills in objection handling and negotiation.
• A persuasive sales approach and the ability to manage support resources effectively.
• A focus on achieving quota attainment, new logo bookings, and maintaining a strong pipeline coverage ratio.
• A high win rate in sales engagements.
• Strong organizational skills to keep detailed records and prioritize tasks.
• A healthy competitive attitude that drives you to excel while respecting colleagues and prospects.
• Ability to set personal and professional goals, driving continuous self-improvement.
• Professional demeanor during conflicts, addressing issues calmly and constructively.
• Adaptability to seamlessly adjust to changes in team dynamics, leadership, or roles.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you 

Please Note: This is a Utah-based hybrid position, which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Our Payroll Support Team is a fantastic group of caring and authentic people. We thrive on open and genuine connections with others! We love our clients and want them to feel successful and empowered to elevate the payroll experience at their own company. As a Client Support Specialist for our Payroll Product, you'll have the opportunity to work on the forefront, supporting our payroll software and serving as the primary contact for small and medium-sized business clients across various industries. You'll be able to hone your troubleshooting skills, multitask effectively, and balance multiple projects while being a positive influence for businesses. 

Sounds pretty cool, right? Let's dive into the day-to-day responsibilities.

You will:

• Provide exceptional email and phone support for customers that love our software
• Provide solutions to questions regarding deductions, garnishments, the BambooHR payroll software, etc. (if you don’t already know this, don’t worry, we’ll teach you!)
• Research solutions to challenging problems our clients face
• Help clients integrate and utilize the software in the best way possible
• Do your best, focused work, Monday through Friday (no weekends!)

What You Need to Get the Job Done

In the Payroll Support role, you will engage in extensive client interactions, providing expert guidance on payroll processing, ensuring compliance with tax liabilities, and setting up benefit deductions.  Your ability to troubleshoot software issues will be crucial in delivering seamless support to our clients. This position requires keen attention to detail and a commitment to meeting performance metrics, as you will be the primary point of contact for resolving complex payroll inquiries. Your expertise will help clients navigate the intricacies of our payroll system, ensuring their operations run smoothly and efficiently. If you are passionate about delivering exceptional client service and have a strong interest in payroll processes, this is the role for you. 

Here’s what we’re looking for:

• Enjoy engaging in phone conversations for up to 6 hours a day.
• Demonstrate a passion for customer care and the ability to ensure high levels of client satisfaction.
• Show a desire to learn payroll; prior experience is welcome but not required.
• Communicate clearly and concisely in both written and verbal forms.
• Exhibit impeccable attention to detail.
• Be tech-savvy and able to learn various software applications quickly.
• The ability to multi-task throughout your day is needed.
• Type at a speed of 60+ words per minute.
• You're available for in-office training during your training/ramping period (which takes approx. 2 weeks, dependent on performance).

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance 
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you