Automattic for Agencies, the agency partnerships division of Automattic, is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving WordPress VIP (WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account.

As a Senior Partner Manager, you'll be responsible for:

• Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation.
• Building and maintaining strong relationships with a book of Premier partners, supporting partners through their whole journey, from onboarding to expansion, by understanding their business strategy and needs.
• Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth.
• Representing Automattic and building awareness of our products and services in the partner’s organization via a one-to-many approach with partners.
• Communicating often with key stakeholders within WordPress VIP, as well as other business units, on the needs, alerts, and statuses of partner relationships.
• Become the agency’s trusted advisor, helping them to build strong WordPress VIP business practices, deliver successful projects, and scale their own growth via Automattic for Agencies and VIP.
• Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
• Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
• Collaborate on marketing and sales enablement programs for partners with respective BUs.
• Attend and support flagship WordCamps, explore potential sponsorships, and participate in partner events to drive lead generation and enhance brand visibility.
• Gather feedback from partners to improve products, services, and the overall partnership experience.
• Advocate for partner needs within Automattic or the partner’s respective BU niche.
• Stay informed about industry trends, competitor activities, and market developments.
• Use market insights to refine partnership strategies.
• Ensure partners adhere to agreed-upon standards and compliance requirements.
• Seek ways to enhance the overall partner ecosystem within Automattic.

You’re thrilled about this opportunity because you have:

• 8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
• Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals.
• Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them.
• Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally. 
• Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.
• Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
• Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
• Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem, as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc. 
• Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
• Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
• Adaptable to new technologies, industry trends, and changes in the competitive landscape.

Salary range: $125,000-$180,000 USD plus commission.  Please note that salary ranges are global, regardless of location, and we pay in local currency. For this role, we’re prioritizing applicants with deep experience in the North American market and those who are available to work consistently in a North American time zone.

We are seeking high-calibre candidates with the skills and qualities to make a net positive impact for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, exceed the stated range.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page and check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

WordPress VIP is the world’s leading enterprise content management platform. We help the world’s largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.

About the role:

As one of the fastest growing areas of Automattic, VIP presents a unique opportunity for experienced Account Executives to help take us to the next level. We're looking for AEs who are passionate about what WordPress can do for our existing customers.

Your style is to listen and learn from prospects, positioning VIP as the best Content Management System for the Global 2000. You don’t sit and wait for leads to come to you. Instead, you research the market, identify opportunities within specific verticals, and design a sales strategy that is both high-touch and creative, thereby helping to create the best possible positioning to develop new business for WordPress and VIP.

You’ll be closely working with SDRs as well as have full leverage of our Marketing teams to create compelling outreach and content, but you’ll be generating your own leads alongside that.

You view enterprise customers and their messages as important parts of the web, and you can see how WordPress VIP and Automattic can help them along their journeys. You pride yourself in establishing long-term relationships and doing what’s best for the customer. You enjoy telling stories, doing demos, and giving “the pitch,” and are comfortable talking to CMO’s and CTO’s.

Responsibilities: 

• Drive significant revenue growth by securing new enterprise clients and expanding existing accounts.
• Establish and nurture strategic C-level relationships that position VIP as a critical business partner.
• Successfully manage both transactional deals and large multimillion-dollar opportunities.
• Maintain accurate sales forecasts and pipeline information, and drive strategic improvement of forecasting processes.
• Develop and execute innovative, vertical-specific sales strategies that accelerate market penetration.
• Actively engage in pipeline generation activities, including regular outbound prospecting.
• Enhance the product offering by providing valuable customer insights to inform the VIP roadmap.
• Elevate WordPress VIP's brand and reputation in the enterprise CMS space through high-impact engagements.
• Contribute to a high-performing sales culture by sharing best practices and mentoring team members.

Requirements: 

• 7+ years of enterprise software sales experience, preferably in SaaS or CMS-related technologies.
• Demonstrated ability to consistently meet or exceed sales quotas.
• Strong understanding of enterprise software, IT landscapes, and content management systems.
• Excellent communication, presentation, and negotiation skills.
• Proven experience in solutions-based selling and closing enterprise-level deals.
• Ability to establish and maintain long-term customer relationships.
• Experience in managing and growing business within named accounts and verticals.
• Comfortable working with executive-level prospects, negotiating terms, and reviewing contracts.
• Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.

This role requires you to have a deep understanding of the technology and platforms that we run, and be able to communicate effectively with different stakeholders such as engineers and content creators. Moderate travel is required as well.

Location: Remote (East Coast of United States/Canada)

Salary range: $95,000-$160,000 USD, plus variable compensation - Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. As one of the fastest-growing areas of Automattic, with recent FedRAMP certification, WordPress VIP (WPVIP) is expanding its reach into the public sector.

About the role:

Your style is to listen and learn from prospects, positioning WordPress VIP as the best Content Management System for public sector organizations. You don’t sit and wait for leads to come to you. Instead, you research the market, identify opportunities within specific government agencies and public sector verticals, and design a sales strategy that is both high-touch and creative, thereby helping to create the best possible positioning to develop new business for WordPress VIP.

You view government agencies and public sector organizations as critical parts of society, and you can see how WordPress VIP and Automattic can help them along their journeys. You pride yourself in establishing long-term relationships and doing what’s best for the customer. You enjoy telling stories, doing demos, giving “the pitch,” and are comfortable talking to CIOs, CTOs, and other high-level government officials.

Our Public Sector team is small and agile, requiring team members to be highly hands-on and versatile. You’ll work closely with SDRs and have full leverage of our Marketing teams to create compelling outreach and content, but you’ll also be generating your own leads alongside that. You should be ready to dive deep into the details, including writing and understanding complex paperwork and RFPs.

Responsibilities: 

• Drive significant revenue growth by securing new public sector clients and expanding existing government accounts.
• Establish and nurture strategic relationships with high-level government officials that position our company as a critical technology partner.
• Successfully manage both transactional deals and large multimillion-dollar opportunities within the constraints of government procurement processes.
• Develop strategies to increase visibility and create opportunities within the public sector market.
• Maintain accurate sales forecasts and pipeline information, and drive strategic improvement of forecasting processes in the public sector market.
• Develop and execute innovative, public sector-specific sales strategies that accelerate market penetration in government agencies.
• Actively engage in pipeline generation activities, including regular outbound prospecting to government organizations.
• Enhance the product offering by providing valuable customer insights to inform our solution roadmap.
• Elevate WordPress VIP’s brand and reputation in the government enterprise SaaS space through high-impact engagements.
• Contribute to a high-performing sales culture by sharing best practices and mentoring team members.
• Prepare and review complex government paperwork, including RFPs, ensuring compliance and competitiveness.

Requirements: 

• 7+ years of enterprise software sales experience, preferably in SaaS or CMS-related technologies.
• 5+ years of SaaS sales experience selling to State and Local Government agencies.
• Demonstrated ability to consistently meet or exceed sales quotas.
• Strong understanding of SaaS and enterprise software and IT landscapes. Content management systems experience is a plus.
• Excellent communication, presentation, and negotiation skills.
• Proven experience in solutions-based selling and closing enterprise-level deals with government agencies.
• Ability to establish and maintain long-term customer relationships.
• Experience in managing and growing business within named accounts and verticals.
• Comfortable working with executive-level government prospects, negotiating terms, and reviewing contracts within public sector constraints.
• Extensive knowledge of government procurement processes, contract vehicles, and compliance requirements.
• Proven ability to identify and leverage appropriate procurement vehicles to create substantial market opportunities.
• Proficiency in writing, understanding, and responding to complex government paperwork and RFPs.
• Strong attention to detail and ability to manage complex, lengthy sales cycles typical in government procurement.
• Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.

Location: Remote (Washington DC and surrounding area)

Salary range: $95,000-$160,000 USD, plus variable compensation – Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI