Summary

The Western Region Account Manager is responsible for growth of thermoplastic elastomer materials in the western US, and also manages global OEM relationships.  This position will provide experience and proven expertise in providing custom material solutions at the OEM, designer, and converter levels, but will focus heavily on establishing OEM and Brand Owner relationships globally, specifically targeting brands with design and decision making in North America, but manufacturing outside of North America.  The successful candidate will combine technical knowledge of materials, design and processes combined with proven account management skills to drive growth, develop and strengthen global relationships, and deliver value across global supply chains.

Duties and Responsibilities

• Develop new domestic business centered in the Western US.
• Manage and grow global accounts with North American OEMs and Brand Owners that manufacture globally.
• Serve as the primary North American commercial contact, building strong relationships with customer headquarters, regional procurement, and engineering teams.
• Partner with R&D, application development, and supply chain teams to deliver innovative polymer solutions that meet technical, sustainability, and cost targets.
• Develop and execute strategic account plans, including sales growth initiatives, pricing strategies, and contract negotiations.
• Discover, Communicate, Develop, and Grow global OEM business volumes
• Coordinate global activities between North American and non-US-based sales and technology teams to ensure business development, business launch, consistent service and execution.
• Provide market intelligence on material trends, competitor activity, and new product opportunities to inform strategy.
• Deliver accurate sales forecasts, pipeline updates, and executive-level account reporting.

Recommended Qualifications

• Bachelor’s degree in Business, Materials Science, Chemical Engineering, or related technical field (Chemical Engineering strongly preferred).
• 5–7 years of account management or sales experience in plastics, polymers, or related materials for consumer products.
• Demonstrated success managing multinational OEM accounts and growing business across multiple global regions.
• Strong technical and commercial acumen, with the ability to translate materials science into customer solutions.
• Excellent relationship-building, negotiation, and communication skills.
• Cross-cultural business experience with exposure to North American and Asian markets.
• Chinese language skills (Mandarin) a strong plus.
• Willingness and ability to travel domestically and internationally up to 50%.
• Preferred location is Western United States.

Working Conditions

• Home Office
• Local, regional and global travel as necessary to perform responsibilities

Responsibility for Safety, Health & Environmental

• Individual is expected to perform job duties safely and in compliance with documentation outlined in the Safety, Health & Environmental system.

Responsibility for Quality

• Individual is expected to perform job duties in compliance with defined management system requirements.

What we offer

• Competitive base salary with unlimited commission potential
• Comprehensive benefits package
• High visibility global role with leading OEMs
• Career growth and professional development opportunities

*This position may require the candidate to work shifts.

Summary

The Product Development Technician is responsible for supporting the development of new thermoplastic elastomer formulations, and verification that requirements stipulated by the customer are met throughout the development process for the material requested as directed by the Technology Director.

Responsibility for Safety, Health & Environmental

• Individual is expected to perform job duties safely and in compliance with work instructions outlined in the Safety, Health & Emergency manual.
• Actively participate in Monthly Safety Meetings and perform audits as scheduled by the Safety Department.

Responsibility for Quality

• Individual is expected to perform job duties in compliance with defined management system requirements.
• Individual has responsibility for product quality and is authorized to stop production in order to correct quality problems.

Duties/Responsibilities

• Prepares samples and operates the laboratory extruder to develop new elastomer products.  Works closely with the product development engineers to adjust formulations as required to meet customer and product requirements.
• Creates specimens for testing as defined on the Request for Analysis or Laboratory Request form. Conditions the molded specimens as prescribed by the Product Control Plan or Customer Specification. Performs final testing on the molded specimens according to the requirements specified on the Request for Analysis or Laboratory Request form
• Assists with the scale up of material from a laboratory extruder to the TPE sample line and manufacturing line. 
• Assists in the maintenance and verification/calibration of all equipment in the department.
• Reviews Raw Material and Final Test Results and determines if additional testing is required
• Records Raw Material and Final Test Results in the PRIMOS computer database and documents the results on the Request for Analysis or Laboratory Request form, as appropriate. 
• Reports Test Results for in-process testing in the PRIMOS database upon completion. 
• Participates in Measurement System Analysis Studies (Gage R&R).
• Performs other duties and assignments as directed by supervisor.

Recommended Qualifications

• High School Diploma or equivalent required, with at least 2 years of quality, manufacturing, or laboratory experience preferred
• Training in the operation and theory of testing equipment and laboratory techniques is preferred.
• Skilled in the use of basic computer software, including word-processing, spreadsheets, graphics, and statistical programs.

Working Conditions:

• Laboratory Environment
• Manufacturing Environment