Revenue Operations Engineer
New York · Hybrid (3–4 days in office) · $85–100K + bonus + equity
Read this first
Most RevOps roles are about being a power user of someone else's software. This isn't that.
We've made a deliberate bet: instead of buying another $30K/year SaaS tool every time we hit a problem, we build the thing ourselves. AI rewrote what one person can ship in a week, and we're operating like it. Custom internal apps, agent-based workflows, and automations that used to require an engineering ticket and a six-month roadmap — we ship them in days.
When you spot friction here, the answer isn't "let's evaluate vendors." It's "let's build it." You'll have the tools, the autonomy, and the support to actually do it — and the company is built around the assumption that you will.
Things you might build
Not a checklist — just a flavor of what's on the table:
- An AI agent that drafts renewal proposals from Gong calls and CRM context
- An internal billing console that replaces three SaaS subscriptions and runs on $40/month of API calls
- A Slack bot that triages sales escalations, pulls account context, and routes them in real time
- Automated QBR decks generated from product usage and CRM data
- A pipeline forecasting model that beats the one your last company paid six figures for
Bring your own ideas. The best ones usually start with "wait, why are we paying for this?"
What you'll actually do
Build with AI, not just use it. Partner with our RevOps Lead to identify, prototype, and ship AI-assisted workflows across the business. Claude, Claude Code, ChatGPT, agentic frameworks — whatever the right tool is. You bring the practitioner's instinct for what actually works.
Own and improve the GTM stack. Salesforce, Vitally, Gong, Chili Piper, Scratchpad. Talk to Sales and CX, find the friction, build the fix. Salesforce stays the source of truth because you keep it that way.
Automate the boring stuff out of existence. Manual work across Sales, CX, and Finance is fair game. Salesforce Flows, Vitally workflows, Zapier, custom scripts — whatever ships the result. Document it so the next person inherits a working system, not a mystery.
Run billing and invoice ops. Stripe subscriptions, Routable for vendor and contractor payments, reconciliation, and the cross-functional coordination that keeps it clean. Find the recurring issues and fix the root cause — don't just process the next batch.
Support people ops as we scale. Onboarding coordination, system access provisioning, and partnering with our incoming Head of HR as that function builds out.
You'll thrive here if
- You've already used Claude, Claude Code, ChatGPT or similar to solve real workflow problems — not just experimented with them
- You have the technical chops to build, but you want to be in the business — not buried in a terminal
- You close loops, flag issues early, and don't drop threads when juggling five workstreams
- "How do I make this better?" is your default reflex
Bonus points
- Built automations in Zapier, n8n, Apps Script, or similar
- Familiar with agentic frameworks, Codex, LangChain
- Pardot, HubSpot, or other marketing automation experience
- Stripe, Routable, or similar billing platforms
- Worked at an early-stage SaaS where you had to figure it out yourself
Why this role is different
You're not on an island. You report directly to our RevOps Lead with full business context, real direction, and active support. AI isn't a future initiative — it's already how we work.
The scope is intentionally broad. Revenue, finance, CX, people ops. You'll build a cross-functional understanding of the business that takes most ops people years to accumulate.
Direct impact, fast. What you build shows up in how the team operates, how customers are billed, and how revenue gets reported — usually the same week.
We're hiring for trajectory, not just tenure. If you're earlier in your career but already moving like a senior operator, that counts.
