As a Senior Service Manager, you will be a leader within our Platform Engineering team, taking ownership of the operational stability and resilience of the Anaplan platform. You will move beyond day-to-day execution to drive strategy and elevate team performance. Your impact will be defined by:

• Strategic Service Leadership:You will not only lead major incident response but also own the continuous improvement of our service management framework. This includes independently running service improvement plans, identifying and resolving systemic gaps in our processes, and using your in-depth understanding of our platform architecture to proactively prevent future incidents.
• Mentorship and Team Elevation:You will act as a subject matter expert and mentor, coaching peers and junior team members on ITIL/ITSM best practices, technical competencies, and process ownership. You will be responsible for coordinating team activities and ensuring the entire service management function operates effectively.
• Owning Critical Customer Escalations:You will serve as a key point of contact during high-stakes situations, taking ownership of customer escalations and representing Anaplan with authority and confidence on customer calls. This includes participating in a 24/7/365 on-call rotation for both primary incidents and secondary escalations.
• Leading Incident Management:You will command the end-to-end incident management lifecycle. This includes assessing and triaging technical events, managing communications during critical outages, and leading post-incident reviews (PIRs) to establish the root cause and prevent recurrence.
• Driving Proactive Improvement:You will move beyond reactive fixes by defining, documenting, and refining core service management processes based on ITIL/ITSM principles. By analyzing operational data for trends, you will proactively detect and prevent future problems, build a knowledge-sharing environment, and create service improvement plans.
• Serving as a Key Liaison:You will act as a crucial communication bridge between technical engineering teams, customer success departments, leadership, and customers. Your ability to provide clear, concise, and well-documented communications will be essential for managing expectations and ensuring compliance with customer Service Level Agreements (SLAs).

Your Qualifications

Essential

• 5+ years of proven experience in Major Incident Management, Problem Management, and Relationship Management.
• 5+ years of deep, practical experience working with ITIL principles and ITSM frameworks.
• ITIL v4 or v3 certification.
• A relevant university degree or equivalent professional industry experience.

Key Skills & Technologies

• Deep expertise in ITSM concepts and tooling, particularly the Atlassian suite (Jira Software, Jira Service Management, Confluence), Statuspage, and PagerDuty.
• Proven ability to lead projects, deliver service improvements, and mentor team members.
• Advanced problem-solving skills, with the ability to analyze complex situations with multiple variable factors and exercise sound judgment to drive resolution.
• Exceptional communication and stakeholder management skills, with the ability to own customer escalations and represent Anaplan effectively.

Desirable

• Project Management certification (e.g., Prince 2).
• Major Incident Management (MIM) Professional Level qualifications.
• Experience with Grafana, other incident management tools, or Configuration Management Databases (CMDBs).

Key Responsibilities

• Lead, mentor, and grow a high-performing team of AI/ML engineers, fostering a culture of innovation, collaboration, and excellence.
• Define and execute the roadmap for AI/ML projects, ensuring alignment with business objectives and product strategy.
• Architect and oversee the development of scalable, robust, and production-grade AI systems on cloud platforms (AWS, Azure, GCP).
• Drive best practices for the full machine learning lifecycle, including MLOps, CI/CD for ML, model monitoring, and governance.
• Collaborate closely with product managers, data scientists, and other engineering leaders to translate business requirements into technical solutions.
• Stay at the forefront of advancements in AI/ML, including Large Language Models (LLMs) and agentic AI, to identify and implement new opportunities.
• Manage project timelines, resources, and stakeholder communication to ensure the timely delivery of high-quality AI solutions.

Required Qualifications

• Strong understanding or experience leading AI/ML teams in a SaaS or enterprise software environment.
• Deep expertise in time series forecasting and machine learning.
• Experience architecting and deploying scalable, production-grade AI systems on cloud platforms (AWS, Azure, GCP).
• Solid understanding of MLOps, CI/CD for ML, and cloud-native architectures.
• Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns.
• Experience with agentic frameworks and autonomous agent architectures.
• Proficiency in Python and modern software development practices (testing, code review, CI/CD).
• Proven track record of delivering complex technical projects on time with high quality.
• Excellent communication, collaboration, and stakeholder management skills.
• Track record of delivering impactful AI solutions in a fast-paced, agile environment.

Preferred Qualifications

• Master’s or Ph.D. in Computer Science, AI, Machine Learning, or a related field.
• Experience with large-scale data processing frameworks like Spark.
• Familiarity with the challenges of applying AI in enterprise planning or financial domains.
• A portfolio of published research or contributions to open-source AI projects.

What Makes This Role Exciting

You will be a key leader in Anaplan’s AI journey, with the autonomy to shape our technical direction and build a world-class engineering team. This is a unique opportunity to solve complex, real-world problems and deliver intelligent solutions that empower major global enterprises to make more informed decisions. You will work with a passionate team on the cutting edge of AI, making a tangible impact on our product and the industry.

About the Role 

Anaplan is on a mission to revolutionize business planning by connecting organizations and people to make better, faster decisions. We are seeking a visionary Senior Manager for AI Engineering to lead our talented team in building the next generation of intelligent planning solutions. This is a critical leadership role where you will drive the technical strategy and execution for AI/ML initiatives, directly impacting Anaplan’s product and our customers' success. You will be at the forefront of integrating cutting-edge AI, from time series forecasting to generative and agentic AI, into our market-leading platform. 

Key Responsibilities 

• Lead, mentor, and grow a high-performing team of AI/ML engineers, fostering a culture of innovation, collaboration, and excellence. 

• Define and execute the roadmap for AI/ML projects, ensuring alignment with business objectives and product strategy. 

• Architect and oversee the development of scalable, robust, and production-grade AI systems on cloud platforms (AWS, Azure, GCP). 

• Drive best practices for the full machine learning lifecycle, including MLOps, CI/CD for ML, model monitoring, and governance. 

• Collaborate closely with product managers, data scientists, and other engineering leaders to translate business requirements into technical solutions. 

• Stay at the forefront of advancements in AI/ML, including Large Language Models (LLMs) and agentic AI, to identify and implement new opportunities. 

• Manage project timelines, resources, and stakeholder communication to ensure the timely delivery of high-quality AI solutions. 

Required Qualifications 

• Proven experience leading AI/ML teams in a SaaS or enterprise software environment. 

• Deep expertise in time series forecasting and machine learning. 

• Experience architecting and deploying scalable, production-grade AI systems on cloud platforms (AWS, Azure, GCP). 

• Solid understanding of MLOps, CI/CD for ML, and cloud-native architectures. 

• Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns. 

• Experience with agentic frameworks and autonomous agent architectures. 

• Proficiency in Python and modern software development practices (testing, code review, CI/CD). 

• Proven track record of delivering complex technical projects on time with high quality. 

• Excellent communication, collaboration, and stakeholder management skills. 

• Track record of delivering impactful AI solutions in a fast-paced, agile environment. 

Preferred Qualifications 

• Master’s or Ph.D. in Computer Science, AI, Machine Learning, or a related field. 

• Experience with large-scale data processing frameworks like Spark. 

• Familiarity with the challenges of applying AI in enterprise planning or financial domains. 

• A portfolio of published research or contributions to open-source AI projects. 
• 10 Years +

What Makes This Role Exciting 

You will be a key leader in Anaplan’s AI journey, with the autonomy to shape our technical direction and build a world-class engineering team. This is a unique opportunity to solve complex, real-world problems and deliver intelligent solutions that empower major global enterprises to make more informed decisions. You will work with a passionate team on the cutting edge of AI, making a tangible impact on our product and the industry. 

Anaplan is looking for a passionate Senior Product Manager to help drive the development of our next generation Planning and Decision Excellence platform. This person will be based in India and be instrumental in the execution of our product strategy, with data-driven and customer-oriented focus. The role will focus on the 3rd Party Integration (Informatica, Mulesoft, PowerBI etc) areas of the Anaplan Platform.  

Applicants should have a Product Management background and ideally relevant experience with Anaplan or other equivalent data integration solutions. Applicants would bring experience working with engineering teams to deliver products and solutions to the market, they would have to demonstrate that they will be able to learn a new market and understand the needs of our customers related to all things planning, modelling and analytics. 

CORE RESPONSIBILITIES 

• Work with the existing product team to define and drive the vision and roadmap for Anaplan’s data integration solutions for third-party tools such as Informatica, Mulesoft, PowerBI. 

• Understand the market for Enterprise Software in general and Anaplan specifically. Be the voice of the customer while understanding the competitive Landscape. Be able to define and segment users of the Anaplan platform qualitatively and quantitatively.  

• Work with the Product leadership, UX, Engineering and other cross-functional teams on roadmap and capacity planning   

• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.   

• Creating enablement material including technical & support documents, and video walk throughs. 

• Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders. 

• Train sales, customer success and support on new features and messaging.    

• Work closely with engineering teams to execute on day-to-day development.  

• Meet with customers, users, prospects, and partners to communicate Anaplan’s product vision, product roadmap, and competitive differentiation.  

REQUIREMENTS 

• Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies. 

• Strong understanding of data management solutions for Enterprise customers. 

• Prior experience in Informatica, Mulesoft, PowerBI or ETL tools. 

• Domain knowledge of Anaplan or other planning solutions. 

• Strong understanding of the product management lifecycle and launching new products 

• Proficiency in gathering and analysing market and customer insights. 

• Ability to translate customer needs into actionable product requirements. 

• Experience working in an Agile development environment and familiarity with tools like Jira, Confluence, etc. 

• Experience in creating and managing product roadmaps. 

• Experience in creating enablement documentation including technical & support style documents 

• Highly analytical and able to troubleshoot issues quickly; candidates should be able to go from high level to low level very easily 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• Team player with the ability to work autonomously  

• Able and willing to work in a fast paced, quickly changing environment 

Senior Product Manager – Administration and Permission Management 

Anaplan is looking for a passionate Senior Product Manager to help drive the development of our next generation Planning and Decision Excellence platform. This person will be based in India and be instrumental in the execution of our product strategy, with data-driven and customer-oriented focus. The role will focus on the Administration and Permission Management areas of the Anaplan Platform.  

Applicants should have a Product Management background and ideally relevant experience with Anaplan or other equivalent solutions. Applicants would bring experience working with engineering teams to deliver products and solutions to the market, they would have to demonstrate that they will be able to learn a new market and understand the needs of our customers related to all things planning, modelling and analytics. 

CORE RESPONSIBILITIES 

• Work with the existing product team to define and drive the vision and roadmap for Anaplan’s Administration and Permissions Management framework. 

• Understand the market for Enterprise Software in general and Anaplan specifically. Be the voice of the customer while understanding the competitive Landscape. Be able to define and segment users of the Anaplan platform qualitatively and quantitatively.  

• Work with the Product leadership, UX, Engineering and other cross-functional teams on roadmap and capacity planning   

• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.   

• Creating enablement material including technical & support documents, and video walk throughs. 

• Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders. 

• Train sales, customer success and support on new features and messaging.    

• Work closely with engineering teams to execute on day-to-day development.  

• Meet with customers, users, prospects, and partners to communicate Anaplan’s product vision, product roadmap, and competitive differentiation.  

REQUIREMENTS 

• Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies. 

• Strong understanding of IT Governance, Separation of Duties, and the expectations of Enterprise IT and Security Teams with respect to SAAS Platforms. 

• Understanding of authentication and authorization practices in Enterprise IT (e.g. RBAC, Service Users, SSO, SAML, SCIM).  

• Strong understanding of typical API usage patterns within Enterprise IT 

• Domain knowledge of Anaplan solutions 

• Strong understanding of the product management lifecycle and launching new products 

• Proficiency in gathering and analysing market and customer insights. 

• Ability to translate customer needs into actionable product requirements. 

• Experience working in an Agile development environment and familiarity with tools like Jira, Confluence, etc. 

• Excellent leadership skills – understand how to balance inputs, lead teams, prioritise, and make data-driven decisions 

• Experience in creating and managing product roadmaps. 

• Experience in creating enablement documentation including technical & support style documents 

• Excellent organizational skills and experience in managing projects with multiple stakeholders to ensure successful product delivery 

• Highly analytical and able to troubleshoot issues quickly; candidates should be able to go from high level to low level very easily 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• Team player with the ability to work autonomously  

• Able and willing to work in a fast paced, quickly changing environment 

As a Senior Release Manager, you will be the central orchestrator for delivering value to our customers, acting as a critical bridge between Engineering, Ops, and Customer Care. Your primary impact will be to ensure a smooth, predictable, and efficient release process for all software and infrastructure changes. You will achieve this by:

• Driving Release Strategy and Execution:You will partner directly with engineering teams to plan, coordinate, and execute the delivery of new features and updates. Your role is to manage the entire release lifecycle, from initial planning and risk assessment to final deployment and communication.
• Enhancing Visibility and Decision-Making:You will provide crucial insights to the business by developing and maintaining dashboards in Jira and Confluence and tracking key metrics that align to business outcomes. Your ability to use data to drive decisions will ensure stakeholders have a clear view of release progress and potential risks.
• Championing Agile and Process Improvement:You will be a key driver of our Agile culture, constantly improving our release processes, practices, and tooling. By defining and rolling out common approaches and leveraging your experience with scaled agile frameworks, you will make it simpler for teams to deliver high-quality software efficiently.

Your Qualifications:

Essential

• Extensive commercial experience as a Release Engineer or Release Manager within a software engineering environment.
• Strong history of using data to track metrics and drive decision-making.
• Demonstrated experience with software delivery, including continuous integration and delivery (CI/CD) pipelines.
• Proven experience implementing and working within a scaled framework for agile development.
• Strong leadership and change management skills, with the ability to lead via influence in a cross-functional setting and manage the rollout of new processes.

Key Skills & Technologies

• Excellent communication skills, especially in translating technical concepts for diverse audiences.
• Expertise with Jira(including Advanced Roadmaps), Confluence, and CI/CD tools like Jenkins and Harness.
• Familiarity with cloud environments such as Google Cloud (GCP)and AWS.

Desirable

• A background in DevOps.
• Proficiency with scripting languages.
• Experience with data visualization tools like PowerBI.
• Knowledge of Splunk and GitHub.

We are seeking an experienced and passionate Scrum Master to be the agile leader and performance coach for our engineering development teams. In this role, you will champion a culture of continuous improvement, accountability, and predictable delivery. You will be the hands-on partner to your teams, empowering them to deliver high-quality, valuable software while fostering an environment where they can do their best work. If you are passionate about building teams that are both happy and high-performing, and you thrive on guiding people to achieve tangible results, this is the role for you.

Key Responsibilities

• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven.
• ensuring they are engaging, productive, and focused on delivering value.
• Act as a subject matter expert on lean and agile principles, ensuring the team to develop, own, and refine an effective process that consistently delivers value based on the chosen frameworks principles and practices.
• Promote transparency by maintaining clear reporting and visible Agile dashboards (e.g., burn-down charts, flow metrics), making the team's progress and challenges understood by all.
• Coach the team towards greater self-organization, cross-functional collaboration, and a strong sense of ownership for their outcomes.
• Drive a culture of continuous improvement, guiding the team to use metrics to identify and solve bottlenecks or delays in their workflow
• Partner closely with the Product Owner to ensure the product backlog is healthy, well-groomed, and prioritized to deliver maximum business value.
• Proactively identify, track, and relentlessly remove impediments and risks that are impacting the team's progress, protecting their flow and productivity.
• Act as a key collaborative partner to the Agile Delivery Manager (ADM), providing on-the-ground visibility into team-level risks and working together to resolve systemic, domain-level blockers.
• Facilitate productive communication and collaboration between the team and external stakeholders, ensuring alignment and clear expectations.

Your Qualifications

• Proven Experience: 3+ years of dedicated experience as a Scrum Master or Agile Coach in a software development environment, with a track record of improving team performance and health.
• Deep Agile Knowledge: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is required. You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• A Coach's Mindset: You don't just facilitate; you coach. You have demonstrable experience mentoring teams and individuals to foster self-organization and a growth mindset. You are an empathetic listener and a powerful question-asker.
• Data-Driven Facilitator: You are comfortable using agile metrics not as a report card, but as a tool to help teams have insightful conversations and drive their own improvement.
• Exceptional Communicator: You have excellent moderation, facilitation, and conflict-resolution skills. You can communicate complex topics clearly and effectively to a variety of audiences, from engineering teams to stakeholders.
• Technical Fluency: You are proficient with agile project management tools (e.g., Jira, Confluence).

We are seeking a proactive and experienced Workday HCM Business Analyst to join our dynamic team. This role is crucial for supporting our ongoing HCM initiatives and enhancements. The role requires 5 – 7 years of hand-on experience supporting Workday HCM. As a self-starter, you will be responsible for both the daily support and the strategic improvement of our Workday platform, acting as a key liaison between business stakeholders and technical teams to drive successful outcomes.

Your Impact

As a Workday HCM Business Analyst, you will play a pivotal role in shaping and optimizing our HR systems and processes. Your work will directly contribute to the successful delivery of HCM initiatives, improve user experience, and ensure our Workday platform evolves to meet business needs. You will have the opportunity to make a significant impact by transforming business requirements into effective system solutions.

Key Responsibilities

• Configure, maintain, and optimize Workday modules, including Core HCM, Benefits, Compensation, Learning, Time Tracking, and Absence Management.
• Support and maintain compliance activities by ensuring HR data, system configurations, and business processes align with internal controls and regulatory requirements.
• Partner with HR stakeholders’ team to provide data and requirements for Workday reports, dashboards, and analytics, while improving data integrity and governance.
• Configure, test, and deploy Workday solutions, ensuring they meet business needs.
• Proactively engage with the Workday community and other resources to research and diagnose issues, identify resolutions, and recommend best practices.
• Manage and support Workday release cycles, including analyzing new features and assessing their impact and potential benefits.
• Administer and maintain Workday security, including security group updates, access controls for various employee populations, and user notification configurations.
• Develop and maintain system documentation, user guides, and training materials.

Your Qualifications

• 5-7 years of experience as a Workday HCM Business Analyst or in a similar role.
• Strong understanding and hands-on experience with Workday Core HCM, with specific expertise in Time Tracking, Absence, and Leave.
• Proven ability to act as a self-starter, working independently to manage tasks and projects from conception to completion.
• Experience in a support team environment, with the ability to handle escalations effectively.
• Proven ability to manage complex issues independently while collaborating effectively across teams.
• Strong experience in reporting, troubleshooting, and supporting production operations in Workday.
• Excellent attention to detail and ability to perform accurate validation under tight deadlines

Desired Skills and Attributes

• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• A collaborative team player with a passion for learning and continuous improvement.
• Workday certification is a plus.
• Experience using Peakon, Greenhouse, ServiceNow.

About the Role

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. Anaplan is the only scenario planning and analysis platform designed to optimize decision-making in today's complex business environment so that enterprises can outpace their competition and the market. By building connections and collaboration across organizational silos, our platform intelligently surfaces key insights — so businesses can make the right decisions, right now. We are seeking a talented AI QA Lead to guide our team and ensure the quality and reliability of our cutting-edge AI and machine learning solutions.

Key Responsibilities

• Lead, mentor, and grow high-performing QA Engineers across multiple stream aligned teams.
• Define and drive the overall QA strategy for our Forecasting project, with a focus on time-series forecasting.
• Oversee the design, development, and maintenance of automated test frameworks.
• Guide the team in implementing and executing robust test cases for our AI-powered features and APIs.
• Champion the use of BDD frameworks, such as Gherkin, to create clear, concise, and maintainable tests.
• Ensure the team effectively tests and validates RESTful APIs to meet high standards of quality and performance.
• Collaborate with product managers, data scientists, and engineering leads to align on quality standards and release criteria.
• Oversee the identification, documentation, and tracking of bugs and inconsistencies in our AI/ML systems.
• Drive improvements to our CI/CD pipeline to ensure that our AI models are continuously tested and deployed with confidence.

Required Qualifications

• A skilled QA Engineer with 8+ years of experience testing and assuring the quality of complex platform, infrastructure, or data-centric systems.
• Strong proficiency in Python.
• Proven experience leading or mentoring a QA team in a fast-paced technical environment.
• Deep understanding of machine learning concepts and a proven track record of testing ML models, particularly in the domain of time-series forecasting.
• Expertise with testing frameworks such as pytest.
• Strong experience with Behavior-Driven Development (BDD) and Gherkin.
• In-depth knowledge of API testing and validation.
• Proficiency in modern software development practices (testing, code review, CI/CD).
• A proven track record of delivering complex technical projects on time with high quality.
• Excellent leadership, communication, and interpersonal skills.

Preferred Qualifications

• Experience with performance, scalability, and security testing of AI systems.
• Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and their AI/ML services.
• Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
• Experience with strategic planning and roadmap development for a QA function.
• A Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

What Makes This Role Exciting

• You will lead a talented team at the forefront of AI innovation, working on a platform that is transforming how businesses make decisions.
• You will have a strategic impact, shaping the future of quality for our AI-powered products.
• You will be part of a collaborative and creative leadership team that values openness, authenticity, and inclusivity.
• We are a fast-growing company, and you will have ample opportunities for professional growth and to define your team's trajectory.

We are seeking a highly experienced Senior Scrum Master to act as a hands-on agile leader, mentor, and performance coach within our Gurugram, India office. This role is a unique blend of deep team facilitation and agile community leadership. You will be embedded within some of our engineering development teams, guiding them to peak performance, while also serving as the local agile expert and mentor a Scrum Master Chapter.

If you are a master of your craft, passionate about developing others, and ready to make a systemic impact on our agile culture, this is the perfect opportunity to advance your career. 

Key Responsiblities

• Lead engineering teams as their dedicated Scrum Master, modelling advanced agile practices and fostering a culture of accountability and high performance.
• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven
• Partner with Product Owners and tech leads to champion advanced backlog management, prioritization techniques, and goal setting that maximizes business value.
• Drive a relentless focus on continuous improvement, using data and metrics to help your teams become more predictable, efficient, and self-sufficient.
• Act as a coach and mentor to a Scrum Master Chapter, providing guidance, support, and an escalation path for complex challenges.
• Lead a local Community of Practice for Scrum Masters to foster knowledge sharing, collaborative problem-solving, and the standardisation of best practices.
• Partner with leadership by contributing to the performance evaluation of the Scrum Masters you mentor, providing constructive feedback to help them grow.
• Lead Large-Scale Planning: Play a key role in the planning, organization, and facilitation of large-scale planning events (e.g., Big Room Planning), ensuring all teams are aligned and committed to a shared set of objectives.
• Take a leading role in identifying, managing, and resolving complex, cross-team dependencies and risks that impact delivery.
• Develop and manage relationships with senior stakeholders, acting as a trusted advisor on agile principles, delivery forecasting, and expectation management.

Your Qualifications

• Extensive Experience: Min 7 years of dedicated and proven experience as a Scrum Master or Agile Coach, with a clear track record of success in maturing teams and improving delivery outcomes.
• Hands-On Practitioner: You are not a theorist. You have deep, practical, "in-the-trenches" experience with all facets of agile practices and are comfortable demonstrating 'how' as well as explaining 'why'.
• Advanced Agile Knowledge: You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is desirable.
• Experience in Large-Scale Planning: Proven experience facilitating large, multi-team planning events (like PI Planning, Big Room Planning) and driving them to successful outcomes.
• Proven Mentorship Ability: Demonstrable experience formally or informally coaching and mentoring other Scrum Masters or agile practitioners to help them grow their skills.
• Leadership Qualities: Experience in people leadership (direct or indirect) is highly preferred, including guiding career development, and contributing to performance feedback.
• Expert-Level Facilitator: Mastery of facilitation, conflict resolution, and communication skills, with the ability to navigate complex organisational dynamics and manage senior stakeholders effectively.

About the Role 

Anaplan is on a mission to revolutionize business planning by connecting organizations and people to make better, faster decisions. We are seeking a visionary Senior Manager for AI Engineering to lead our talented team in building the next generation of intelligent planning solutions. This is a critical leadership role where you will drive the technical strategy and execution for AI/ML initiatives, directly impacting Anaplan’s product and our customers' success. You will be at the forefront of integrating cutting-edge AI, from time series forecasting to generative and agentic AI, into our market-leading platform. 

Key Responsibilities 

• Lead, mentor, and grow a high-performing team of AI/ML engineers, fostering a culture of innovation, collaboration, and excellence. 

• Define and execute the roadmap for AI/ML projects, ensuring alignment with business objectives and product strategy. 

• Architect and oversee the development of scalable, robust, and production-grade AI systems on cloud platforms (AWS, Azure, GCP). 

• Drive best practices for the full machine learning lifecycle, including MLOps, CI/CD for ML, model monitoring, and governance. 

• Collaborate closely with product managers, data scientists, and other engineering leaders to translate business requirements into technical solutions. 

• Stay at the forefront of advancements in AI/ML, including Large Language Models (LLMs) and agentic AI, to identify and implement new opportunities. 

• Manage project timelines, resources, and stakeholder communication to ensure the timely delivery of high-quality AI solutions. 

Required Qualifications 

• Proven experience leading AI/ML teams in a SaaS or enterprise software environment. 

• Deep expertise in time series forecasting and machine learning. 

• Experience architecting and deploying scalable, production-grade AI systems on cloud platforms (AWS, Azure, GCP). 

• Solid understanding of MLOps, CI/CD for ML, and cloud-native architectures. 

• Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns. 

• Experience with agentic frameworks and autonomous agent architectures. 

• Proficiency in Python and modern software development practices (testing, code review, CI/CD). 

• Proven track record of delivering complex technical projects on time with high quality. 

• Excellent communication, collaboration, and stakeholder management skills. 

• Track record of delivering impactful AI solutions in a fast-paced, agile environment. 

Preferred Qualifications 

• Master’s or Ph.D. in Computer Science, AI, Machine Learning, or a related field. 

• Experience with large-scale data processing frameworks like Spark. 

• Familiarity with the challenges of applying AI in enterprise planning or financial domains. 

• A portfolio of published research or contributions to open-source AI projects. 
• Experience - 15+ years

What Makes This Role Exciting 

You will be a key leader in Anaplan’s AI journey, with the autonomy to shape our technical direction and build a world-class engineering team. This is a unique opportunity to solve complex, real-world problems and deliver intelligent solutions that empower major global enterprises to make more informed decisions. You will work with a passionate team on the cutting edge of AI, making a tangible impact on our product and the industry. 

We are seeking an experienced Data Engineer to join our growing data team. The ideal candidate will have a strong background in building and maintaining scalable data pipelines and will be proficient in a variety of data technologies. You will be responsible for designing, implementing, and managing our data infrastructure to support our data analytics and business intelligence initiatives.

Key Responsibilities

• Data Pipeline Development: Design, build, and maintain robust and scalable ETL/ELT pipelines using tools like Informatica, Airflow, and Dataproc.
• Data Warehousing: Develop and manage our data warehouse on Google BigQuery, ensuring data is accurate, available, and easily accessible.
• Data Processing: Utilize Databricks and Python to process and transform large volumes of data efficiently.
• DevOps & Automation: Implement and manage CI/CD pipelines for data workflows using DevOps best practices and tools like Dataform and GitHub.
• Collaboration: Work closely with data scientists, analysts, and business stakeholders to understand their data needs and provide them with high-quality data.
• Data Modeling & BI (Optional): Develop data models and support BI initiatives by creating dashboards and reports in tools like Tableau.
• EPM Integration (Optional): Integrate data with our Anaplan platform to support connected financial and operational business planning.

Required Skills and Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 3+ years of proven experience in a data engineering role.
• Strong proficiency in SQL and extensive experience with Google BigQuery.
• Hands-on experience with big data technologies such as Databricks and Dataproc.
• Experience with ETL/ELT tools like Informatica.
• Proficiency in orchestrating data pipelines with Airflow.
• Strong programming skills in Python.
• Solid understanding of DevOps principles and experience with Dataform and GitHub for CI/CD and version control.

Preferred Qualifications

• Experience with BI visualization tools, particularly Tableau.
• Familiarity with EPM tools, especially Anaplan.
• Relevant certifications in Google Cloud Platform (GCP) or other data technologies.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

We are seeking an experienced Anaplan Admin/Developer to join our team. The ideal candidate will be responsible for the design, development, and maintenance of our Anaplan platform. This role requires a deep understanding of Anaplan modeling, data orchestration, and administration at various levels.

Responsibilities

Anaplan Development: Design, build, and maintain Anaplan models to meet business requirements.
Data Integration: Utilize Anaplan Data Orchestrator and other tools for seamless data flows.
Administration: Manage all levels of the Anaplan environment, including Cloud, Tenant, Workspace, and Model administration.
Collaboration: Work closely with business stakeholders to gather requirements and provide solutions.
ETL/ELT: Support in developing and managing ETL/ELT processes to support data integration needs.

Required Skills and Qualifications

• Proven experience in Anaplan Modeling.
• Proficiency with Anaplan Data Orchestrator.
• In-depth knowledge of Anaplan administration (Cloud, Tenant, Workspace, and Model).
• Strong analytical and problem-solving skills.
  
  Preferred Skills:

• Experience with other ETL/ELT tools such as Informatica.
• Proficiency in Python.
• Familiarity with cloud data platforms like Google BigQuery and Databricks.

We are seeking a highly motivated and experienced Data Governance/Data Quality Engineer to join our growing data team. In this role, you will be responsible for designing, implementing, and maintaining our enterprise data governance framework. You will play a key part in ensuring the quality, integrity, and security of our data assets, enabling data-driven decision-making across the organization. You will have the opportunity to work with cutting-edge technologies and collaborate with various teams to build a robust data governance practice.

Responsibilities:

Qualifications:

• Proven experience as a Data Governance and Data Quality Engineer or similar role.
• Hands-on experience with Collibra, including Data Catalog, Data Lineage, and Data Quality Center.
• Strong understanding of data governance principles and best practices.
• Experience with data quality and data observability tools and methodologies.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with Google Cloud Platform (GCP) and Google BigQuery.
• Knowledge of Databricks and its data governance features.
• Familiarity with data visualization tools like Tableau.
• Relevant certifications in data governance or cloud platforms.

Anaplan is looking for a detail-oriented and collaborative QA Engineer to join our Experience Engineering team. You will be an essential member of a team dedicated to ensuring our platform delivers a world-class experience on the web. This is a fantastic opportunity to be the champion of quality for our award-winning planning technology and grow your skills in web testing. As Anaplan continues its strong growth, ensuring a seamless and reliable web experience is a key strategic priority.

We are looking for a passionate advocate for quality who is eager to learn and solve problems. In this role, you will help define and execute test strategies, identify and analyze issues, and follow best practices to ensure Anaplan delivers a seamless, intuitive, and powerful web experience to our customers.

Your Impact

• Help enhance the experience for our users by identifying, documenting, and tracking defects to ensure our platform is intuitive and accessible across all major web browsers.
• Work closely with product and engineering teams to understand feature requirements, provide early feedback, and ensure quality is a primary focus throughout the development lifecycle.
• Analyze interesting technical challenges in a web environment, including cross-browser compatibility issues, UI inconsistencies, state management bugs, and performance bottlenecks.
• Collaborate with developers and stakeholders to learn and apply best practices in web application testing and quality assurance across the organisation.

Core Qualifications

• Good problem-solving skills and a passion for building high-quality, well-tested systems.
• Experience in testing web applications, with a strong understanding of both manual and automated testing principles.
• A collaborative mindset and great communication skills, with an eagerness to learn from your team members and advocate for the user.

Helpful Experience

• Experience testing applications built with modern web frameworks like React.
• Familiarity with front-end development (HTML, CSS, JavaScript/TypeScript).
• Experience with front-end architecture, state management libraries (like Redux), and testing responsive UIs for modern browsers.
• An understanding of web application deployment and CI/CD processes.
• Familiarity with testing backend services and APIs; experience with API testing tools is a plus.

What We Offer

• A role at the heart of our web and global growth strategy.
• A supportive team that embraces and respects diverse perspectives and encourages learning.
• The opportunity to make a visible impact on a platform used by leading companies worldwide and grow your career in quality assurance.

Role Summary

We are seeking an experienced and hands-on leader to manage our DevOps Engineering team. As a Manager, you will be responsible for the day-to-day success, operational excellence, and career growth of the engineers who maintain our critical CI/CD and Infrastructure as Code (IaC) toolchain.

Following established operational policies, you will lead your team in administering our core DevOps platforms, including Jenkins, Artifactory, HashiCorp Vault, and Terraform Enterprise on AWS. This role is ideal for a customer-centric leader who excels at meeting schedules, guiding technical experts, and ensuring the stability and performance of essential engineering services.

Key Responsibilities

• Team Leadership & Development: Manage the daily activities and performance of the DevOps Engineering team. Work with employees to set clear contribution goals, provide regular feedback, and create an environment that fosters development and career growth.
• Operational Excellence: Oversee the administration, maintenance, and availability of the DevOps toolchain. Develop and manage schedules and performance requirements to ensure platform uptime and reliability.
• Tactical Execution & Support: Act as the primary point of escalation for the team, providing guidance on complex troubleshooting for CI/CD pipelines, secrets management, and infrastructure issues. Ensure the team provides timely and effective support to our internal engineering customers.
• Process Improvement: Recommend and establish procedures that improve team efficiency and service quality. Follow and enforce operational policies, ensuring the team adheres to best practices for security, upgrades, and incident response.
• Stakeholder Collaboration: Interact frequently with functional peer group managers and internal customers. Lead cooperative efforts among team members and cross-functional partners to resolve issues and deliver on project goals.

Required Skills

Experience: Typically requires a minimum of 5-8+ years of related experience in a DevOps, SRE, or Platform Engineering environment, with demonstrated experience leading projects or mentoring team members.

• Technical Knowledge:
  • Strong understanding of DevOps principles and the administration of CI/CD toolchains (e.g., Jenkins, Artifactory, GitHub, Vault, Terraform).
  • Solid experience with AWS infrastructure management and Infrastructure as Code (IaC) concepts.
  • Proven ability to diagnose and guide teams through complex technical issues across distributed systems.
  • Familiarity with scripting, automation, and modern operational best practices.

• Management & Soft Skills:

• A customer-centric approach with a passion for enabling engineering productivity and success.
• Excellent ability to manage schedules, set performance requirements, and use resources effectively to meet goals.
• Strong communication skills for interacting with employees, peers, and internal customers.
• Proven ability to lead cooperative efforts and foster a collaborative team environment.

About the Role

Anaplan is looking for a skilled Python Machine Learning Developer to join our AI engineering organization. This is a crucial, hands-on developer role focused on building the robust backend systems that power our machine learning features. You are not just a developer; you are a software engineer who specializes in bringing ML models to life in a production environment. You will be responsible for designing, building, and deploying the APIs, data pipelines, and backend services necessary to integrate sophisticated machine learning capabilities into the Anaplan platform.

Key Responsibilities

• Design, build, and maintain scalable and reliable machine learning services and APIs using Python.
• Develop and productionize ML models, taking them from prototype to scalable, live systems.
• Construct and manage the data pipelines required for model training, validation, and inference.
• Build and interact with databases (both SQL and NoSQL) to store and retrieve data for ML applications.
• Write clean, high-quality, and well-tested code, adhering to software engineering best practices.
• Collaborate with data scientists, AI architects, and other engineers to integrate ML models into our products.
• Optimize applications for speed, scalability, and reliability.
• Contribute to our MLOps infrastructure to streamline the deployment and monitoring of machine learning models.

Required Qualifications

• Expert (6+ years) Python Programming: Strong, hands-on proficiency in Python for software development.
• Backend & API Development: Proven experience building and deploying backend services and RESTful APIs using frameworks like Flask, FastAPI, or Django.
• Database Proficiency: Solid experience with both SQL (e.g., PostgreSQL) and NoSQL (e.g., MongoDB, Redis) databases, including data modeling and query optimization.
• Machine Learning Libraries: Deep, practical knowledge of the core Python ML ecosystem:
• Data manipulation and analysis: Pandas, NumPy.
• Core ML frameworks: scikit-learn.
• Deep learning frameworks: Experience with TensorFlow or PyTorch.
• Strong understanding of software engineering principles, including data structures, algorithms, and design patterns.
• Experience with version control (Git) and CI/CD practices.
• Excellent problem-solving skills and the ability to write efficient, production-ready code.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience with cloud platforms (AWS, Azure, or GCP) and their ML services.
• Familiarity with containerization technologies like Docker and orchestration with Kubernetes.
• Experience with MLOps tools and principles (e.g., MLflow, Kubeflow).
• Knowledge of large-scale data processing frameworks like Spark or Dask.

What Makes This Role Exciting

This role places you at the critical intersection of software engineering and machine learning. You are a builder, responsible for creating the tangible systems that make our AI intelligent. You will tackle complex engineering challenges, from API design to database performance, all within the context of delivering cutting-edge machine learning features. At Anaplan, you will see your code run at scale, directly impacting a product used by leading global enterprises and solving real-world business problems.

About the Role

We're seeking a versatile GenAI Software Engineer who can work across the full stack of GenAI applications, from model integration and prompt engineering to building intuitive user interfaces. You'll build production-ready AI features that empower business users to leverage the power of GenAI within their planning workflows, requiring both deep ML knowledge and strong software engineering skills.

Key Responsibilities

• Develop end-to-end GenAI features including backend API services, model integration, model monitoring, evaluations and deployments
• Integrate and optimize LLMs for specific use cases in business planning, including prompt engineering, RAG implementation
• Build conversational interfaces and agentic workflows that make complex planning tasks accessible through natural language
• Implement evaluation frameworks to measure and improve GenAI feature quality, including accuracy, latency, and user satisfaction metrics
• Design and develop APIs that expose AI capabilities to Anaplan's platform and third-party integrations
• Optimize model inference pipelines for performance, cost, and scalability in production environments
• Implement monitoring, logging, and observability for GenAI systems to track usage, errors, and model behaviour
• Collaborate with data scientists to productionize ML models and forecasting algorithms
• Write comprehensive tests including unit tests, integration tests, and prompt regression suites
• Participate in code reviews, technical design discussions, and knowledge-sharing sessions
• Stay current with GenAI research and tools, evaluating new models and techniques for potential adoption

Required Qualifications

• 3+ years of software engineering experience with 2+ years of understanding on ML/AI systems.
• Strong programming skills in Python including understanding of ML frameworks (PyTorch, TensorFlow, Transformers)
• Understanding or experience of building and deploying LLM-powered applications in production
• Understanding or experience of front-end development with React, TypeScript, and modern web technologies
• Understanding of RESTful API design, microservices architecture, and cloud infrastructure
• Experience with prompt engineering, RAG systems
• Understanding of ML fundamentals including NLP, time-series analysis, or recommender systems
• Familiarity with containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines
• Excellent problem-solving skills and attention to detail
• Bachelor’s degree in computer science, Machine Learning, or related field

Preferred Qualifications

• Experience with GenAI frameworks (LangChain, LlamaIndex, Haystack, or similar)
• Knowledge of vector databases (Pinecone, Weaviate, Qdrant) and embedding models
• Experience with model serving frameworks (vLLM, TensorRT, Ray)
• Background in forecasting, planning, or analytics applications
• Familiarity with Anaplan or similar enterprise planning platforms
• Experience with A/B testing and experimentation frameworks for AI features
• Contributions to open-source ML projects or research publications
• Experience with model observability tools (LangSmith, W&B, MLflow)

What Makes This Role Exciting

• Lead a greenfield team building transformative AI capabilities from the ground up
• Work on cutting-edge conversational and agentic AI technologies
• Build user-facing AI features that directly impact how businesses plan and make decisions
• Experiment with the latest GenAI models and techniques
• Collaborate with talented engineers, data scientists, and product designers
• Solve unique challenges at the intersection of AI and enterprise software
• Grow your skills in both ML engineering and full-stack development

We are seeking an experienced Data Engineer to join our growing data team. The ideal candidate will have a strong background in building and maintaining scalable data pipelines and will be proficient in a variety of data technologies. You will be responsible for designing, implementing, and managing our data infrastructure to support our data analytics and business intelligence initiatives.

Key Responsibilities

• Data Pipeline Development: Design, build, and maintain robust and scalable ETL/ELT pipelines using tools like Informatica, Airflow, and Dataproc.
• Data Warehousing: Develop and manage our data warehouse on Google BigQuery, ensuring data is accurate, available, and easily accessible.
• Data Processing: Utilize Databricks and Python to process and transform large volumes of data efficiently.
• DevOps & Automation: Implement and manage CI/CD pipelines for data workflows using DevOps best practices and tools like Dataform and GitHub.
• Collaboration: Work closely with data scientists, analysts, and business stakeholders to understand their data needs and provide them with high-quality data.
• Data Modeling & BI (Optional): Develop data models and support BI initiatives by creating dashboards and reports in tools like Tableau.
• EPM Integration (Optional): Integrate data with our Anaplan platform to support connected financial and operational business planning.

Required Skills and Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 5+ years of proven experience in a data engineering role.
• Strong proficiency in SQL and extensive experience with Google BigQuery.
• Hands-on experience with big data technologies such as Databricks and Dataproc.
• Experience with ETL/ELT tools like Informatica.
• Proficiency in orchestrating data pipelines with Airflow.
• Strong programming skills in Python.
• Solid understanding of DevOps principles and experience with Dataform and GitHub for CI/CD and version control.

Preferred Qualifications

• Experience with BI visualization tools, particularly Tableau.
• Familiarity with EPM tools, especially Anaplan.
• Relevant certifications in Google Cloud Platform (GCP) or other data technologies.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Team Description

The Enterprise Experience team is responsible for all aspects of the end-user interface at Anaplan. This includes planning templates, analytical grids, pixel-perfect reporting and interactive dashboards. The product areas we deliver are foundational and are touched by every customer and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our India office in Gurugram, and will be instrumental in the execution of our product and company strategy

Your Impact:

• Help define and evolve the direction for Anaplan’s Enterprise Experience, specifically Anaplan’s Excel Add In.
• Drive the product roadmap in partnership with engineering, ensuring delivery of high-impact capabilities for our customers.
• Develop specifications, standards, and design principles for a consistent user experience.
• Engage with customers and Anaplan CoEs to foster relationships and assimilate feedback and improvement opportunities into roadmap.
• Support cross-functional alignment across engineering, product, and strategy teams.
• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences. 

Your Qualifications:

• Experience as a Product Manager in a B2B SaaS or enterprise software environment.
• Ability to define and manage complex product roadmaps and technical requirements.
• Excellent Microsoft Excel skills.
• Proven experience with reporting and analytics tools, and a good understanding of business reporting requirements.
• Experience collaborating closely with engineering teams in an Agile environment.
• Excellent communication, documentation, and stakeholder management skills.
• Strategic thinker with the ability to translate vision into execution.
• Any experience with multidimensional databases would be an advantage.

This is a high-impact opportunity for the right candidate to shape the future of Anaplan’s Excel extension for new and existing customers.

We are looking for a highly skilled and motivated Data and Analytics Systems Engineer to join our growing team. The ideal candidate will have a strong background in data engineering and analytics, with hands-on experience in designing, building, and maintaining data pipelines and analytics solutions. You will be responsible for leveraging a variety of technologies, including Google Cloud Platform, Google BigQuery, Tableau, Informatica, Databricks, Python, and Anaplan, to deliver high-quality data products and insights to our business stakeholders to ensure our Data & Analytics systems and operations are effective and efficient.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in a data engineering or analytics system management role.
• Proven experience with Google Cloud Platform (GCP), including Google BigQuery, Cloud Storage, and Cloud Functions.
• Experiences with data visualization tools, preferably Tableau.
• Proficiency in ETL/ELT tools like Informatica, Airflow, Dataproc, and so on.
• Experience with big data technologies such as Databricks and Spark.
• Strong programming skills in Python and experience with data manipulation libraries (e.g., Pandas, NumPy).
• Familiarity with the Anaplan platform is a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.

We are seeking an experienced and strategic Program Manager to lead our Data & Analytics initiatives. This role is pivotal in driving the successful delivery of complex, cross-functional data projects. You will be responsible for overseeing the entire program lifecycle, from initial conception to final deployment, ensuring that our data solutions align with business objectives and drive data-driven decision-making across the organization. You will work in a dynamic environment that leverages cutting-edge technologies, including Google Cloud Platform (GCP), Databricks, Tableau, and Anaplan.

RESPONSIBILITIES

• Lead the planning, execution, and delivery of large-scale data and analytics programs, ensuring they are on time, within budget, and meet the highest quality standards.
• Serve as the primary point of contact for all program-related communications, effectively engaging with stakeholders at all levels, from technical teams to executive leadership, to ensure alignment and transparency.
• Collaborate with product managers, data scientists, and business leaders to define the program roadmap, strategy, and key performance indicators (KPIs) for our data and analytics initiatives.
• Facilitate seamless collaboration between various teams, including data engineering, data science, business intelligence, and IT, to ensure cohesive and integrated project execution.
• Proactively identify, assess, and mitigate program risks and issues, developing contingency plans to ensure program success.
• Manage program resources, including budget, personnel, and technology, to optimize efficiency and effectiveness.
• Drive continuous improvement in our program management processes, methodologies, and tools to enhance the efficiency and effectiveness of our data and analytics delivery.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
• 5+ years of experience in program management, with a proven track record of successfully delivering complex, technical projects.
• Strong understanding of the full project lifecycle, from requirements gathering to deployment and support.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and negotiate effectively with a wide range of stakeholders.
• Proven ability to manage multiple projects simultaneously in a fast-paced, agile environment.

PREFERRED QUALIFICATIONS

• Experience working in a data-centric environment with a strong understanding of data warehousing, data modeling, and business intelligence concepts.
• Hands-on experience with cloud platforms, preferably Google Cloud Platform (GCP)
• Familiarity with big data technologies such as BigQuery and Databricks for data engineering and machine learning.
• Experience with data visualization tools, particularly Tableau, for creating insightful and actionable dashboards.
• Knowledge of enterprise performance management solutions like Anaplan for business planning and modeling.
• PMP, Agile, or other relevant project management certifications.

About the Role

Anaplan is looking for a skilled Python Machine Learning Developer to join our AI engineering organization. This is a crucial, hands-on developer role focused on building the robust backend systems that power our machine learning features. You are not just a developer; you are a software engineer who specializes in bringing ML models to life in a production environment. You will be responsible for designing, building, and deploying the APIs, data pipelines, and backend services necessary to integrate sophisticated machine learning capabilities into the Anaplan platform.

Key Responsibilities

• Design, build, and maintain scalable and reliable machine learning services and APIs using Python.
• Develop and productionize ML models, taking them from prototype to scalable, live systems.
• Construct and manage the data pipelines required for model training, validation, and inference.
• Build and interact with databases (both SQL and NoSQL) to store and retrieve data for ML applications.
• Write clean, high-quality, and well-tested code, adhering to software engineering best practices.
• Collaborate with data scientists, AI architects, and other engineers to integrate ML models into our products.
• Optimize applications for speed, scalability, and reliability.
• Contribute to our MLOps infrastructure to streamline the deployment and monitoring of machine learning models.

Required Qualifications

• Expert (10+ years) Python Programming: Strong, hands-on proficiency in Python for software development.
• Backend & API Development: Proven experience building and deploying backend services and RESTful APIs using frameworks like Flask, FastAPI, or Django.
• Database Proficiency: Solid experience with both SQL (e.g., PostgreSQL) and NoSQL (e.g., MongoDB, Redis) databases, including data modeling and query optimization.
• Machine Learning Libraries: Deep, practical knowledge of the core Python ML ecosystem:
• Data manipulation and analysis: Pandas, NumPy.
• Core ML frameworks: scikit-learn.
• Deep learning frameworks: Experience with TensorFlow or PyTorch.
• Strong understanding of software engineering principles, including data structures, algorithms, and design patterns.
• Experience with version control (Git) and CI/CD practices.
• Excellent problem-solving skills and the ability to write efficient, production-ready code.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience with cloud platforms (AWS, Azure, or GCP) and their ML services.
• Familiarity with containerization technologies like Docker and orchestration with Kubernetes.
• Experience with MLOps tools and principles (e.g., MLflow, Kubeflow).
• Knowledge of large-scale data processing frameworks like Spark or Dask.

What Makes This Role Exciting

This role places you at the critical intersection of software engineering and machine learning. You are a builder, responsible for creating the tangible systems that make our AI intelligent. You will tackle complex engineering challenges, from API design to database performance, all within the context of delivering cutting-edge machine learning features. At Anaplan, you will see your code run at scale, directly impacting a product used by leading global enterprises and solving real-world business problems.

Team Description 

Join the Platform Experience team, a core group within our GPTO Engineering organization, where you will report to the Director of Engineering. Our team is on a mission to provide the unshakeable foundation of trust, security, and scale for the entire Anaplan ecosystem. We empower our internal developers and external partners to build with speed and confidence. 

Your Impact 

• Lead the technical vision and execution for quality assurance across our Platform Experience, spanning Product Security, Platform Management, and Data Integration. 
• Architect, design, and build the next generation of highly available, secure, and scalable testing frameworks and strategies that ensure the robustness and reliability of our platform's backbone services. 
• Collaborate with architects and Product Partners to align quality assurance implementation patterns with long-term direction, applying a product mindset to ensure platform quality solutions meet business and customer needs. 
• Set the standard for QA engineering excellence through hands-on leadership in test automation architecture, insightful quality design, and strategic guidance across our backend technology stack (Java, Kotlin, Go, .NET). 
• Mentor QA engineers and software engineers across teams through test design input, automation framework reviews, and best practice sharing for quality. 
• Champion innovation in performance testing, security testing, tooling, and overall platform quality features. 
• Drive technical planning for quality initiatives, shape our long-term quality strategy, and lead critical incident retrospectives from a quality perspective to ensure continuous improvement. 

Your Qualifications 

• A seasoned QA professional with 12+ years of experience building, testing, and scaling complex platform, infrastructure, or data-centric systems. 
• Deep, hands-on expertise in designing, developing, and implementing advanced test automation frameworks for modern back-end applications (Java/J2EE, Kotlin, Go, .NET) and distributed systems using RESTful APIs and event-driven patterns. 
• Extensive experience with K8s, public and private cloud; multi-region, multi-tenant topologies from a quality assurance perspective. 
• Proven experience with CI/CD, GitOps, and high-velocity release workflows, with a strong focus on integrating and automating quality gates throughout the pipeline. 
• Strong cross-functional collaboration and communication skills, with a track record of influencing engineering and product strategy to embed quality practices at every stage. 

Preferred Skills 

• Proven experience influencing architecture and platform quality strategy. 
• Passion for technical mentorship and elevating engineering and QA culture. 
• Experience scaling quality efforts under high throughput demands and complex system interactions. 
• Ability to drive sustainable quality delivery without sacrificing engineering velocity. 

• • Comfortable navigating globally distributed teams and asynchronous collaboration in a senior quality leadership role. 

Team Description 

As part of the ADO Platform Enablement team under GPTO Engineering, you’ll report to the Sr. Director Engineering. This team is accountable for shaping enterprise data architecture, enabling high-performance AI-driven workloads, and acting as a technical bridge between engineering and architecture. 

Your Impact 

Team Leadership & Development 

• Build, mentor, and scale a high-performing engineering team based on actual demand and delivery needs 

• Provide hands-on coaching and guidance to Principal Engineers and team members, fostering technical excellence and career growth 

• Quickly establish trust with team members, peers, and stakeholders through authentic engagement and delivery 

• Champion engineering culture that balances pragmatic delivery with sustainable practices 

Delivery Excellence 

• Drive fast-paced, continuous delivery practices—leading the transformation from monthly to daily release cycles 

• Balance process rigor with delivery velocity; know when documentation adds value and when it creates friction 

• Apply and evangelize proper use of DORA metrics to measure and improve team performance 

• Ensure platform capabilities for data processing, AI, and developer acceleration ship reliably and on schedule 

• Take ownership of delivery outcomes; work proactively with Product Management without waiting for perfect requirements 

Technical Strategy & Collaboration 

• Partner closely with architects to align implementation patterns with long-term technical direction 

• Create clear, compelling strategy papers, roadmaps, and presentations for technical and executive audiences 

• Collaborate across globally distributed teams with awareness of time zone considerations and asynchronous work patterns 

• Guide teams in embedding AI/ML features—prompt engineering, model inference, feature pipelines—into platform services 

• Contribute to technical planning, architecture decisions, and incident retrospectives 

Platform & Product Mindset 

• Apply product thinking to platform solutions, ensuring they meet real business and customer needs 

• Champion innovation in performance, tooling, and platform capabilities 

• Oversee design and delivery of full stack solutions spanning React, Java, and Python 

• Facilitate cross-functional collaboration across engineering, product, and architecture 

Your Qualifications 

Leadership & Management 

• 10+ years of software engineering experience with 5+ years in engineering management or technical leadership 

• Proven track record managing teams through significant process transformations (e.g., monthly to daily releases) 

• Experience managing both technical leads/Principal Engineers and individual contributors 

• Demonstrated ability to scale teams thoughtfully based on demand, not politics 

Technical Depth 

• Strong software development background with hands-on experience in platform, infrastructure, or data-centric environments 

• Deep expertise in event-driven architectures, streaming technologies (e.g. Apache Kafka, Flink, and/or Pulsar) 

• Proficiency across full stack technologies (Java, .Net, React) with ability to guide technical decisions 

• Knowledge of hybrid/cloud-agnostic infrastructure, CI/CD, GitOps, and continuous delivery workflows 

Delivery & Process 

• Pragmatic approach to balancing process, documentation, and speed of delivery 

• Deep understanding of DORA metrics and their proper application to drive improvement 

• Experience leading high-velocity engineering organizations with daily release cadence 

• Skilled at change management and cultural transformation in engineering teams 

Communication & Collaboration 

• Exceptional communication skills—written and verbal—with ability to influence across all levels 

• Experienced creating executive-level strategy documents, roadmaps, and presentations 

• Comfortable working with globally distributed teams across multiple timezones 

• Strong collaborative partnership with Product Management; proactive problem-solving mindset 

Preferred Skills 

• Track record of building trust rapidly in new environments 

• Passion for technical mentorship and elevating team capabilities 

• Experience scaling systems and teams under high throughput demands 

• Ability to navigate ambiguity and drive delivery without perfect information 

• Comfort with asynchronous collaboration and remote team dynamics 

• Experience in hybrid engineering-management roles (player-coach background) 

As an Anaplan Model Builder, you are primarily responsible for the successful delivery of Anaplan solutions.

You will be required to model sophisticated business problems, collaborate to search for hard-to-find answers, and effectively uncover insights for our Business Partners. Strong analytics skills, resourcefulness, and the capacity to adapt to a scaling organization will help you be successful. Being able to operate independently and lead in a dynamic environment is key to this role.

You will:

• Lead Anaplan model development and serve as architectural SME for large-scale connected planning solutions
• Translate existing spreadsheets and business problems into sophisticated Anaplan multi-dimensional models
• Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
• Provide significant feedback and progress updates promptly to the Business Partner and team
• Set up standard processes and documentation for Anaplan models
• Participate in data integration and migration solutions
• Partner on all aspects of identifying, evaluating, and communicating key insights that tell the story behind the numbers, our employee experience, and key drivers
• Enjoy Being part of a team and working in an “all hands on deck” environment, shifting between different types of tasks, working with several partners, and being passionate about storytelling.
• Ability to investigate the root cause of data and reporting issues

Your Qualifications

• Bachelor's degree in business (Finance, Operations, Accounting, etc.) or highly technical field (Engineering, mathematics, data analytics, etc.)
• Passion for business analytics, modeling, and planning
• 2+ years of Anaplan model-building experience with at least 1 large and complex ground-up build
• Excellent problem-solving and analytical skills
• Excellent verbal, written, and computer communication skills with strong analytical and troubleshooting skills
• Motivated self-starter
• Experience working autonomously and collaboratively in a rapid-growth environment

Preferred Skills

• End-to-end Anaplan deployment experience;
• Consulting experience or academic research in a technical field (economics, engineering, science, math, etc.);
• Experience collaborating on dynamic projects with HR, finance, accounting, product, and/or engineering teams;
• Organizational change or project management leadership experience.

We are seeking an experienced and passionate Scrum Master to be the agile leader and performance coach for our engineering development teams. In this role, you will champion a culture of continuous improvement, accountability, and predictable delivery. You will be the hands-on partner to your teams, empowering them to deliver high-quality, valuable software while fostering an environment where they can do their best work. If you are passionate about building teams that are both happy and high-performing, and you thrive on guiding people to achieve tangible results, this is the role for you.

Key Responsibilities

• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven.
• ensuring they are engaging, productive, and focused on delivering value.
• Act as a subject matter expert on lean and agile principles, ensuring the team to develop, own, and refine an effective process that consistently delivers value based on the chosen frameworks principles and practices.
• Promote transparency by maintaining clear reporting and visible Agile dashboards (e.g., burn-down charts, flow metrics), making the team's progress and challenges understood by all.
• Coach the team towards greater self-organization, cross-functional collaboration, and a strong sense of ownership for their outcomes.
• Drive a culture of continuous improvement, guiding the team to use metrics to identify and solve bottlenecks or delays in their workflow
• Partner closely with the Product Owner to ensure the product backlog is healthy, well-groomed, and prioritized to deliver maximum business value.
• Proactively identify, track, and relentlessly remove impediments and risks that are impacting the team's progress, protecting their flow and productivity.
• Act as a key collaborative partner to the Agile Delivery Manager (ADM), providing on-the-ground visibility into team-level risks and working together to resolve systemic, domain-level blockers.
• Facilitate productive communication and collaboration between the team and external stakeholders, ensuring alignment and clear expectations.

Your Qualifications

• Proven Experience: 3+ years of dedicated experience as a Scrum Master or Agile Coach in a software development environment, with a track record of improving team performance and health.
• Deep Agile Knowledge: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is required. You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• A Coach's Mindset: You don't just facilitate; you coach. You have demonstrable experience mentoring teams and individuals to foster self-organization and a growth mindset. You are an empathetic listener and a powerful question-asker.
• Data-Driven Facilitator: You are comfortable using agile metrics not as a report card, but as a tool to help teams have insightful conversations and drive their own improvement.
• Exceptional Communicator: You have excellent moderation, facilitation, and conflict-resolution skills. You can communicate complex topics clearly and effectively to a variety of audiences, from engineering teams to stakeholders.
• Technical Fluency: You are proficient with agile project management tools (e.g., Jira, Confluence).

About the Role 

Anaplan is on a mission to revolutionize business planning by connecting organizations and people to make better, faster decisions. We are seeking a visionary Senior Manager for AI Engineering to lead our talented team in building the next generation of intelligent planning solutions. This is a critical leadership role where you will drive the technical strategy and execution for AI/ML initiatives, directly impacting Anaplan’s product and our customers' success. You will be at the forefront of integrating cutting-edge AI, from time series forecasting to generative and agentic AI, into our market-leading platform. 

Key Responsibilities 

• Lead, mentor, and grow a high-performing team of AI/ML engineers, fostering a culture of innovation, collaboration, and excellence. 

• Define and execute the roadmap for AI/ML projects, ensuring alignment with business objectives and product strategy. 

• Architect and oversee the development of scalable, robust, and production-grade AI systems on cloud platforms (AWS, Azure, GCP). 

• Drive best practices for the full machine learning lifecycle, including MLOps, CI/CD for ML, model monitoring, and governance. 

• Collaborate closely with product managers, data scientists, and other engineering leaders to translate business requirements into technical solutions. 

• Stay at the forefront of advancements in AI/ML, including Large Language Models (LLMs) and agentic AI, to identify and implement new opportunities. 

• Manage project timelines, resources, and stakeholder communication to ensure the timely delivery of high-quality AI solutions. 

Required Qualifications 

• Proven experience leading AI/ML teams in a SaaS or enterprise software environment. 

• Deep expertise in time series forecasting and machine learning. 

• Experience architecting and deploying scalable, production-grade AI systems on cloud platforms (AWS, Azure, GCP). 

• Solid understanding of MLOps, CI/CD for ML, and cloud-native architectures. 

• Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns. 

• Experience with agentic frameworks and autonomous agent architectures. 

• Proficiency in Python and modern software development practices (testing, code review, CI/CD). 

• Proven track record of delivering complex technical projects on time with high quality. 

• Excellent communication, collaboration, and stakeholder management skills. 

• Track record of delivering impactful AI solutions in a fast-paced, agile environment. 

Preferred Qualifications 

• Master’s or Ph.D. in Computer Science, AI, Machine Learning, or a related field. 

• Experience with large-scale data processing frameworks like Spark. 

• Familiarity with the challenges of applying AI in enterprise planning or financial domains. 

• A portfolio of published research or contributions to open-source AI projects. 
• Experience requrired - 15+ Yrears

What Makes This Role Exciting 

You will be a key leader in Anaplan’s AI journey, with the autonomy to shape our technical direction and build a world-class engineering team. This is a unique opportunity to solve complex, real-world problems and deliver intelligent solutions that empower major global enterprises to make more informed decisions. You will work with a passionate team on the cutting edge of AI, making a tangible impact on our product and the industry. 

Anaplan is seeking a talented and motivated Analytics Engineer to join our growing team. In this role, you will be responsible for the end-to-end delivery of analytics solutions, from gathering user requirements to testing and production support. You will work closely with stakeholders to understand their needs and transform data into actionable insights.

Responsibilities

• Design, develop, and maintain scalable and robust analytics solutions.
• Gather and document user requirements for analytics and reporting.
• Develop and manage BI dashboards and reports using tools like Tableau.
• Conduct testing and provide production support for analytics solutions.
• Collaborate with data engineers and other teams to ensure data quality and availability.

Qualifications

• Proven experience as an Analytics Engineer or in a similar role.
• Strong proficiency in BI tools such as Tableau, Power BI, or similar.
• Experience with the end-to-end lifecycle of analytics projects.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Exposure to Google Cloud Platform (GCP) and BigQuery.
• Experience in developing and maintaining data models.
• Knowledge of SQL and data warehousing concepts.
• Experience with Anaplan or other EPM (Enterprise Performance Management) tools.

Anaplan is seeking a talented and motivated Analytics Engineer to join our growing team. In this role, you will be responsible for the end-to-end delivery of analytics solutions, from gathering user requirements to testing and production support. You will work closely with stakeholders to understand their needs and transform data into actionable insights.

Responsibilities

• Design, develop, and maintain scalable and robust analytics solutions.
• Gather and document user requirements for analytics and reporting.
• Develop and manage BI dashboards and reports using tools like Tableau.
• Conduct testing and provide production support for analytics solutions.
• Collaborate with data engineers and other teams to ensure data quality and availability.

Qualifications

• Proven experience as an Analytics Engineer or in a similar role.
• Strong proficiency in BI tools such as Tableau, Power BI, or similar.
• Experience with the end-to-end lifecycle of analytics projects.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Exposure to Google Cloud Platform (GCP) and BigQuery.
• Experience in developing and maintaining data models.
• Knowledge of SQL and data warehousing concepts.
• Experience with Anaplan or other EPM (Enterprise Performance Management) tools.

We are seeking an experienced and passionate Scrum Master to be the agile leader and performance coach for our engineering development teams. In this role, you will champion a culture of continuous improvement, accountability, and predictable delivery. You will be the hands-on partner to your teams, empowering them to deliver high-quality, valuable software while fostering an environment where they can do their best work. If you are passionate about building teams that are both happy and high-performing, and you thrive on guiding people to achieve tangible results, this is the role for you.

Key Responsibilities

• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven.
• ensuring they are engaging, productive, and focused on delivering value.
• Act as a subject matter expert on lean and agile principles, ensuring the team to develop, own, and refine an effective process that consistently delivers value based on the chosen frameworks principles and practices.
• Promote transparency by maintaining clear reporting and visible Agile dashboards (e.g., burn-down charts, flow metrics), making the team's progress and challenges understood by all.
• Coach the team towards greater self-organization, cross-functional collaboration, and a strong sense of ownership for their outcomes.
• Drive a culture of continuous improvement, guiding the team to use metrics to identify and solve bottlenecks or delays in their workflow
• Partner closely with the Product Owner to ensure the product backlog is healthy, well-groomed, and prioritized to deliver maximum business value.
• Proactively identify, track, and relentlessly remove impediments and risks that are impacting the team's progress, protecting their flow and productivity.
• Act as a key collaborative partner to the Agile Delivery Manager (ADM), providing on-the-ground visibility into team-level risks and working together to resolve systemic, domain-level blockers.
• Facilitate productive communication and collaboration between the team and external stakeholders, ensuring alignment and clear expectations.

Your Qualifications

• Proven Experience: 3+ years of dedicated experience as a Scrum Master or Agile Coach in a software development environment, with a track record of improving team performance and health.
• Deep Agile Knowledge: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is required. You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• A Coach's Mindset: You don't just facilitate; you coach. You have demonstrable experience mentoring teams and individuals to foster self-organization and a growth mindset. You are an empathetic listener and a powerful question-asker.
• Data-Driven Facilitator: You are comfortable using agile metrics not as a report card, but as a tool to help teams have insightful conversations and drive their own improvement.
• Exceptional Communicator: You have excellent moderation, facilitation, and conflict-resolution skills. You can communicate complex topics clearly and effectively to a variety of audiences, from engineering teams to stakeholders.
• Technical Fluency: You are proficient with agile project management tools (e.g., Jira, Confluence).

We are seeking a talented mid-level Software Developer to join our growing engineering team as an individual contributor. You will work closely with our Engineering Manager and cross-functional teams to build scalable web applications and cloud-based solutions using modern technologies. This role offers the opportunity to contribute to architectural decisions while focusing on delivering high-quality code and technical solutions.

Key Responsibilities

• Develop and maintain scalable web applications using .NET Framework/Core/5+ and modern UI frameworks
• Develop, maintain and modernize Excel integrated .Net add-in for existing client base.
• Write clean, maintainable, and well-tested code following established engineering best practices
• Collaborate with engineering teams, product management, and design to implement technical solutions
• Participate in code reviews and contribute to improving development standards and processes
• Build and maintain RESTful APIs and integrate with third-party services
• Work with cloud platforms (Azure/AWS) to deploy and maintain applications
• Contribute to technical design discussions and architectural decisions
• Implement automated testing strategies and participate in CI/CD pipeline development
• Troubleshoot and resolve technical issues across the full software development lifecycle
• Participate in Agile/Scrum ceremonies and contribute to sprint planning and estimation
• Stay current with emerging technologies and recommend improvements to existing systems
• Mentor junior developers and contribute to knowledge sharing within the team

Required Qualifications

• 3-5 years of professional software development experience
• Strong proficiency in .NET framework and .NET Core/5+ development
• Experience with modern UI frameworks (Angular, React, or Vue.js)
• Solid understanding of web development fundamentals (HTML, CSS, JavaScript)
• Experience with cloud platforms, preferably Azure or AWS
• Proficiency in database design and development (SQL Server, PostgreSQL, or similar)
• Understanding of software architecture patterns and design principles
• Experience with version control systems (Git) and collaborative development workflows
• Knowledge of API design and development (REST, JSON)
• Familiarity with Agile/Scrum methodologies
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration abilities
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience

Preferred Qualifications

• Experience in Windows client application development
• Experience with containerization technologies (Docker, Kubernetes)
• Knowledge of DevOps practices including CI/CD pipelines and infrastructure as code
• Experience with automated testing frameworks and test-driven development
• Familiarity with microservices architecture and distributed systems
• Experience with NoSQL databases and data modeling
• Knowledge of GraphQL and modern API development practices
• Experience with monitoring and logging tools (Application Insights, New Relic, etc.)
• Understanding of security best practices and secure coding principles
• Experience with mobile development or full-stack development
• Knowledge of performance optimization and scalability considerations
• Previous experience in a startup or high-growth technology environment

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to work with cutting-edge technologies and contribute to technical decisions
• Professional development opportunities and conference attendance support
• Flexible work arrangements with remote work options
• Collaborative team environment with experienced engineering leadership
• Health, dental, and vision insurance
• Generous PTO and parental leave policies
• Performance-based bonuses and growth opportunities
• Modern development tools and collaborative workspace

We want you to think big and act ambitious through expressing your authentic best self! Anaplan is looking for a tenacious Senior ServiceNow Engineer organization in Gurgaon, India. This role demands a comprehensive knowledge of ServiceNow modules, exceptional problem-solving skills, and the capability to collaborate effectively with cross-functional teams. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading.

What you'll do:

• Manage daily administration of the ServiceNow platform, includes routine maintenance, patching, and upgrades.
• Develop reliable and scalable applications, workflows, and overall automation, streamlining processes, improving experience, enhancing productivity, and enforcing data hygiene.
• Implement and manage integrations with third-party systems.
• Improve development capabilities, when possible, to accelerate demand delivery while not compromising quality and experience.
• Apply thought leadership to understand dependencies, maintain security, and ensure performance and stability.
• Maintain instance health by adhering to and carrying out ServiceNow best practices through configuration and development, leveraging OOTB features, capabilities, and configurations wherever possible.
• Promote continuous improvement and implement platform performance optimization strategies to ensure maximum efficiency.
• Maintain compliance and strive for swift controlled adoption of platform upgrades, patches, and hotfixes.
• Implement reports and dashboards as needed
• Build and maintain technical design and configuration documentation.
• Provide mentoring through example and knowledge sharing.

What you'll have:

To be successful in the role, you must possess the following skills

• Around 8 years of software development experience, with at least 3 years ServiceNow Platform/Product development and implementation experience including JavaScript and XML.
• Experience in REST/SOAP APIs.
• Experience in Virtual Agent and Gen AI capabilities.
• Experience with ServiceNow Platform Products: ITSM, ITAM/HAM/SAM, CSM, ITOM
• Experience with Scoped/Custom Applications, Integration Hub, and Flow Designer.
• Experience planning and executing ServiceNow Platform upgrades and cloning.
• Bachelor's degree in Computer Science, Computer Engineering, or other related fields or equivalent professional experience.
• ServiceNow Certifications (on latest supported version): Application Developer, Certified System Administrator

We are seeking an experienced and passionate Scrum Master to be the agile leader and performance coach for our engineering development teams. In this role, you will champion a culture of continuous improvement, accountability, and predictable delivery. You will be the hands-on partner to your teams, empowering them to deliver high-quality, valuable software while fostering an environment where they can do their best work. If you are passionate about building teams that are both happy and high-performing, and you thrive on guiding people to achieve tangible results, this is the role for you.

Key Responsibilities

• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven.
• ensuring they are engaging, productive, and focused on delivering value.
• Act as a subject matter expert on lean and agile principles, ensuring the team to develop, own, and refine an effective process that consistently delivers value based on the chosen frameworks principles and practices.
• Promote transparency by maintaining clear reporting and visible Agile dashboards (e.g., burn-down charts, flow metrics), making the team's progress and challenges understood by all.
• Coach the team towards greater self-organization, cross-functional collaboration, and a strong sense of ownership for their outcomes.
• Drive a culture of continuous improvement, guiding the team to use metrics to identify and solve bottlenecks or delays in their workflow
• Partner closely with the Product Owner to ensure the product backlog is healthy, well-groomed, and prioritized to deliver maximum business value.
• Proactively identify, track, and relentlessly remove impediments and risks that are impacting the team's progress, protecting their flow and productivity.
• Act as a key collaborative partner to the Agile Delivery Manager (ADM), providing on-the-ground visibility into team-level risks and working together to resolve systemic, domain-level blockers.
• Facilitate productive communication and collaboration between the team and external stakeholders, ensuring alignment and clear expectations.

Your Qualifications

• Proven Experience: 3+ years of dedicated experience as a Scrum Master or Agile Coach in a software development environment, with a track record of improving team performance and health.
• Deep Agile Knowledge: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is required. You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• A Coach's Mindset: You don't just facilitate; you coach. You have demonstrable experience mentoring teams and individuals to foster self-organization and a growth mindset. You are an empathetic listener and a powerful question-asker.
• Data-Driven Facilitator: You are comfortable using agile metrics not as a report card, but as a tool to help teams have insightful conversations and drive their own improvement.
• Exceptional Communicator: You have excellent moderation, facilitation, and conflict-resolution skills. You can communicate complex topics clearly and effectively to a variety of audiences, from engineering teams to stakeholders.
• Technical Fluency: You are proficient with agile project management tools (e.g., Jira, Confluence).

About the Role

Anaplan is on a mission to revolutionize business planning by connecting organizations and people to make better, faster decisions. We are seeking an expert Lead React Developer to guide our front-end engineering team in building intuitive, high-performance, and scalable user interfaces. As a technical leader, you will be responsible for the architecture, quality, and delivery of the user-facing components of our market-leading platform. You will play a critical role in shaping the user experience that empowers thousands of users to navigate complex data and make critical business decisions.

Key Responsibilities

• Lead a team of front-end developers, providing technical mentorship, guidance, and support.
• Architect and build robust, scalable, and maintainable front-end solutions using React and its ecosystem.
• Take a hands-on role in writing clean, efficient, and well-tested code, setting the standard for the team.
• Drive front-end technical strategy and roadmap, making key decisions on frameworks, libraries, and architecture.
• Lead code reviews to ensure high-quality, performance, and adherence to best practices.
• Work closely with product managers, UX designers, and backend engineers to translate requirements and designs into perfect user experiences.
• Champion best practices for front-end development, including performance optimization, accessibility, and testing.
• Mentor junior and mid-level developers, fostering a culture of technical excellence and continuous improvement.

Required Qualifications

• Extensive (8+ years) hands-on experience developing complex, large-scale web applications using React.
• Deep understanding of the React ecosystem, including Hooks, Context API, and functional components.
• Proven expertise in state management libraries such as Redux, Zustand, or Recoil.
• Strong proficiency in JavaScript (ES6+) and TypeScript.
• Expertise in modern front-end build tools and package managers (e.g., Webpack, Vite, npm, Yarn).
• Solid experience with front-end testing frameworks like Jest and React Testing Library.
• Experience with RESTful APIs and/or GraphQL.
• Demonstrated experience in a technical leadership or mentorship role.
• Excellent problem-solving skills and the ability to communicate complex technical concepts effectively.

Preferred Qualifications

• Bachelor's degree in computer science or a related field.
• Experience building and maintaining component libraries or design systems.
• Strong knowledge of web performance optimization techniques.
• Familiarity with web accessibility standards (WCAG).
• Experience working in a SaaS or enterprise software environment.
• Familiarity with CI/CD pipelines and agile development methodologies.

What Makes This Role Exciting

As a Lead FE Developer at Anaplan, you will be at the forefront of building the user interface for a powerful and complex platform used by major global enterprises. You will have the autonomy to make significant architectural decisions and the opportunity to guide a talented team. This is a chance to solve challenging technical problems, directly influence the user experience, and see your work have a tangible impact on how businesses operate and plan for the future.

We are seeking an experienced and passionate Scrum Master to be the agile leader and performance coach for our engineering development teams. In this role, you will champion a culture of continuous improvement, accountability, and predictable delivery. You will be the hands-on partner to your teams, empowering them to deliver high-quality, valuable software while fostering an environment where they can do their best work. If you are passionate about building teams that are both happy and high-performing, and you thrive on guiding people to achieve tangible results, this is the role for you.

Key Responsibilities

• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven.
• ensuring they are engaging, productive, and focused on delivering value.
• Act as a subject matter expert on lean and agile principles, ensuring the team to develop, own, and refine an effective process that consistently delivers value based on the chosen frameworks principles and practices.
• Promote transparency by maintaining clear reporting and visible Agile dashboards (e.g., burn-down charts, flow metrics), making the team's progress and challenges understood by all.
• Coach the team towards greater self-organization, cross-functional collaboration, and a strong sense of ownership for their outcomes.
• Drive a culture of continuous improvement, guiding the team to use metrics to identify and solve bottlenecks or delays in their workflow
• Partner closely with the Product Owner to ensure the product backlog is healthy, well-groomed, and prioritized to deliver maximum business value.
• Proactively identify, track, and relentlessly remove impediments and risks that are impacting the team's progress, protecting their flow and productivity.
• Act as a key collaborative partner to the Agile Delivery Manager (ADM), providing on-the-ground visibility into team-level risks and working together to resolve systemic, domain-level blockers.
• Facilitate productive communication and collaboration between the team and external stakeholders, ensuring alignment and clear expectations.

Your Qualifications

• Proven Experience: 5+ years of dedicated experience as a Scrum Master or Agile Coach in a software development environment, with a track record of improving team performance and health.
• Deep Agile Knowledge: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is required. You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• A Coach's Mindset: You don't just facilitate; you coach. You have demonstrable experience mentoring teams and individuals to foster self-organization and a growth mindset. You are an empathetic listener and a powerful question-asker.
• Data-Driven Facilitator: You are comfortable using agile metrics not as a report card, but as a tool to help teams have insightful conversations and drive their own improvement.
• Exceptional Communicator: You have excellent moderation, facilitation, and conflict-resolution skills. You can communicate complex topics clearly and effectively to a variety of audiences, from engineering teams to stakeholders.
• Technical Fluency: You are proficient with agile project management tools (e.g., Jira, Confluence).

As an Anaplan Model Builder, you are primarily responsible for the successful delivery of Anaplan solutions.

You will be required to model sophisticated business problems, collaborate to search for hard-to-find answers, and effectively uncover insights for our Business Partners. Strong analytics skills, resourcefulness, and the capacity to adapt to a scaling organization will help you be successful. Being able to operate independently and lead in a dynamic environment is key to this role.

You will:

• Lead Anaplan model development and serve as architectural SME for large-scale connected planning solutions
• Translate existing spreadsheets and business problems into sophisticated Anaplan multi-dimensional models
• Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
• Provide significant feedback and progress updates promptly to the Business Partner and team
• Set up standard processes and documentation for Anaplan models
• Participate in data integration and migration solutions
• Partner on all aspects of identifying, evaluating, and communicating key insights that tell the story behind the numbers, our employee experience, and key drivers
• Enjoy Being part of a team and working in an “all hands on deck” environment, shifting between different types of tasks, working with several partners, and being passionate about storytelling.
• Ability to investigate the root cause of data and reporting issues

Your Qualifications

• Bachelor's degree in business (Finance, Operations, Accounting, etc.) or highly technical field (Engineering, mathematics, data analytics, etc.)
• Passion for business analytics, modeling, and planning
• 2+ years of Anaplan model-building experience with at least 1 large and complex ground-up build
• Excellent problem-solving and analytical skills
• Excellent verbal, written, and computer communication skills with strong analytical and troubleshooting skills
• Motivated self-starter
• Experience working autonomously and collaboratively in a rapid-growth environment

Preferred Skills

• End-to-end Anaplan deployment experience;
• Consulting experience or academic research in a technical field (economics, engineering, science, math, etc.);
• Experience collaborating on dynamic projects with HR, finance, accounting, product, and/or engineering teams;
• Organizational change or project management leadership experience.

We are looking for a highly skilled and motivated Data and Analytics Systems Engineer to join our growing team. The ideal candidate will have a strong background in data engineering and analytics, with hands-on experience in designing, building, and maintaining data pipelines and analytics solutions. You will be responsible for leveraging a variety of technologies, including Google Cloud Platform, Google BigQuery, Tableau, Informatica, Databricks, Python, and Anaplan, to deliver high-quality data products and insights to our business stakeholders to ensure our Data & Analytics systems and operations are effective and efficient.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in a data engineering or analytics system management role.
• Proven experience with Google Cloud Platform (GCP), including Google BigQuery, Cloud Storage, and Cloud Functions.
• Experiences with data visualization tools, preferably Tableau.
• Proficiency in ETL/ELT tools like Informatica, Airflow, Dataproc, and so on.
• Experience with big data technologies such as Databricks and Spark.
• Strong programming skills in Python and experience with data manipulation libraries (e.g., Pandas, NumPy).
• Familiarity with the Anaplan platform is a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.

We are seeking an experienced Data Engineer to join our growing data team. The ideal candidate will have a strong background in building and maintaining scalable data pipelines and will be proficient in a variety of data technologies. You will be responsible for designing, implementing, and managing our data infrastructure to support our data analytics and business intelligence initiatives.

Key Responsibilities

• Data Pipeline Development: Design, build, and maintain robust and scalable ETL/ELT pipelines using tools like Informatica, Airflow, and Dataproc.
• Data Warehousing: Develop and manage our data warehouse on Google BigQuery, ensuring data is accurate, available, and easily accessible.
• Data Processing: Utilize Databricks and Python to process and transform large volumes of data efficiently.
• DevOps & Automation: Implement and manage CI/CD pipelines for data workflows using DevOps best practices and tools like Dataform and GitHub.
• Collaboration: Work closely with data scientists, analysts, and business stakeholders to understand their data needs and provide them with high-quality data.
• Data Modeling & BI (Optional): Develop data models and support BI initiatives by creating dashboards and reports in tools like Tableau.
• EPM Integration (Optional): Integrate data with our Anaplan platform to support connected financial and operational business planning.

Required Skills and Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• 3+ years of proven experience in a data engineering role.
• Strong proficiency in SQL and extensive experience with Google BigQuery.
• Hands-on experience with big data technologies such as Databricks and Dataproc.
• Experience with ETL/ELT tools like Informatica.
• Proficiency in orchestrating data pipelines with Airflow.
• Strong programming skills in Python.
• Solid understanding of DevOps principles and experience with Dataform and GitHub for CI/CD and version control.

Preferred Qualifications

• Experience with BI visualization tools, particularly Tableau.
• Familiarity with EPM tools, especially Anaplan.
• Relevant certifications in Google Cloud Platform (GCP) or other data technologies.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Anaplan is looking for a passionate Product Owner to join our team, focusing on the core experience of our Anaplan application builders. This role will work directly with our platform engineering teams to translate the needs of our application building community into actionable, technical requirements that shape the future of our platform. 

The ideal candidate is an expert Anaplan model builder who is ready to apply their deep domain knowledge to a product role and act as the voice of the builder within the engineering organization. 

Your Impact 

• Own, prioritize, and manage the product backlog for one or more platform engineering teams, ensuring it aligns with the strategic product roadmap. 

• Act as the primary liaison between product management and platform engineering, translating high-level product strategy into detailed user stories and acceptance criteria. 

• Lead backlog grooming sessions, sprint planning meetings, and sprint reviews to ensure the engineering team has a clear understanding of what they are building and why. 

• Leverage your deep Anaplan model building expertise to define and validate requirements, ensuring that new platform capabilities meet the real-world needs of our builders. 

• Collaborate closely with UX designers, technical writers, and other stakeholders to deliver high-quality, well-documented platform features. 

• Accept user stories as "done" by validating that the engineering output meets the acceptance criteria and delivers the intended value. 

• Effectively communicate the status of the product backlog, sprint goals, and release plans to stakeholders across the organization. 

Required Skills 

• Proven experience working directly with software engineering teams in an Agile/Scrum environment. 

• Strong understanding of the Product Owner role, including backlog management, prioritization, and user story writing. 

• Ability to translate complex business and user needs into clear, concise, and actionable technical requirements for an engineering team. 

• Excellent proficiency with Agile development management tools, particularly Jira and Confluence. 

• Highly analytical and skilled at breaking down large, complex problems into smaller, manageable pieces of work. 

• Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. 

• A passion for the Anaplan platform and a deep empathy for the model builder community. 

• Team player with a collaborative mindset and the ability to work autonomously in a fast-paced, quickly changing environment. 

We are seeking an experienced and passionate Scrum Master to be the agile leader and performance coach for our engineering development teams. In this role, you will champion a culture of continuous improvement, accountability, and predictable delivery. You will be the hands-on partner to your teams, empowering them to deliver high-quality, valuable software while fostering an environment where they can do their best work. If you are passionate about building teams that are both happy and high-performing, and you thrive on guiding people to achieve tangible results, this is the role for you.

Key Responsibilities

• Empower the team to run their own team ceremonies by providing the necessary support, tools, and guidance. Acting as a supportive figure to ensure meetings become team-led, productive, and value-driven.
• ensuring they are engaging, productive, and focused on delivering value.
• Act as a subject matter expert on lean and agile principles, ensuring the team to develop, own, and refine an effective process that consistently delivers value based on the chosen frameworks principles and practices.
• Promote transparency by maintaining clear reporting and visible Agile dashboards (e.g., burn-down charts, flow metrics), making the team's progress and challenges understood by all.
• Coach the team towards greater self-organization, cross-functional collaboration, and a strong sense of ownership for their outcomes.
• Drive a culture of continuous improvement, guiding the team to use metrics to identify and solve bottlenecks or delays in their workflow
• Partner closely with the Product Owner to ensure the product backlog is healthy, well-groomed, and prioritized to deliver maximum business value.
• Proactively identify, track, and relentlessly remove impediments and risks that are impacting the team's progress, protecting their flow and productivity.
• Act as a key collaborative partner to the Agile Delivery Manager (ADM), providing on-the-ground visibility into team-level risks and working together to resolve systemic, domain-level blockers.
• Facilitate productive communication and collaboration between the team and external stakeholders, ensuring alignment and clear expectations.

Your Qualifications

• Proven Experience: 3+ years of dedicated experience as a Scrum Master or Agile Coach in a software development environment, with a track record of improving team performance and health.
• Deep Agile Knowledge: Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification is required. You have a deep understanding of the principles behind Scrum, Kanban, and other agile methodologies, and you know when and how to apply them to get results.
• A Coach's Mindset: You don't just facilitate; you coach. You have demonstrable experience mentoring teams and individuals to foster self-organization and a growth mindset. You are an empathetic listener and a powerful question-asker.
• Data-Driven Facilitator: You are comfortable using agile metrics not as a report card, but as a tool to help teams have insightful conversations and drive their own improvement.
• Exceptional Communicator: You have excellent moderation, facilitation, and conflict-resolution skills. You can communicate complex topics clearly and effectively to a variety of audiences, from engineering teams to stakeholders.
• Technical Fluency: You are proficient with agile project management tools (e.g., Jira, Confluence).

Team Description 

As part of the ADO team under GPTO Engineering, you’ll report to the Sr. Director Engineering. This team is accountable for Quality/Performance assuring enterprise data architecture, enabling high-performance AI-driven workloads, and acting as a technical bridge between engineering and architecture. 

Your Impact 

Team Leadership & Development 

• Build, mentor, and scale a high-performing engineering team based on actual demand and delivery needs 

• Provide hands-on coaching and guidance to Principal Engineers and team members, fostering technical excellence and career growth 

• Quickly establish trust with team members, peers, and stakeholders through authentic engagement and delivery 

• Champion engineering culture that balances pragmatic delivery with sustainable practices 

Delivery Excellence 

• Drive fast-paced, continuous delivery practices—leading the transformation from monthly to daily release cycles 

• Balance process rigor with delivery velocity; know when documentation adds value and when it creates friction 

• Apply and evangelize proper use of DORA metrics to measure and improve team performance 

• Ensure platform capabilities for data processing, AI, and developer acceleration ship reliably and on schedule 

• Take ownership of delivery outcomes; work proactively with Product Management without waiting for perfect requirements 

Technical Strategy & Collaboration 

• Partner closely with architects to align implementation patterns with long-term technical direction 

• Create clear, compelling strategy papers, roadmaps, and presentations for technical and executive audiences 

• Collaborate across globally distributed teams with awareness of time zone considerations and asynchronous work patterns 

• Guide teams in embedding AI/ML features—prompt engineering, model inference, feature pipelines—into platform services 

• Contribute to technical planning, architecture decisions, and incident retrospectives 

Platform & Product Mindset 

• Apply product thinking to platform solutions, ensuring they meet real business and customer needs 

• Champion innovation in performance, tooling, and platform capabilities 

• Oversee design and delivery of full stack solutions spanning React, Java, and Python 

• Facilitate cross-functional collaboration across engineering, product, and architecture 

Your Qualifications 

Leadership & Management 

• 10+ years of software engineering experience with 5+ years in engineering management or technical leadership 

• Proven track record managing teams through significant process transformations (e.g., monthly to daily releases) 

• Experience managing both technical leads/Principal Engineers and individual contributors 

• Demonstrated ability to scale teams thoughtfully based on demand, not politics 

Technical Depth 

• Strong software development background with hands-on experience in platform, infrastructure, or data-centric environments 

• Deep expertise in event-driven architectures, streaming technologies (e.g. Apache Kafka, Flink, and/or Pulsar) 

• Proficiency across full stack technologies (Java, .Net, React) with ability to guide technical decisions 

• Knowledge of hybrid/cloud-agnostic infrastructure, CI/CD, GitOps, and continuous delivery workflows 

Delivery & Process 

• Pragmatic approach to balancing process, documentation, and speed of delivery 

• Deep understanding of DORA metrics and their proper application to drive improvement 

• Experience leading high-velocity engineering organizations with daily release cadence 

• Skilled at change management and cultural transformation in engineering teams 

Communication & Collaboration 

• Exceptional communication skills—written and verbal—with ability to influence across all levels 

• Experienced creating executive-level strategy documents, roadmaps, and presentations 

• Comfortable working with globally distributed teams across multiple timezones 

• Strong collaborative partnership with Product Management; proactive problem-solving mindset 

Preferred Skills 

• Track record of building trust rapidly in new environments 

• Passion for technical mentorship and elevating team capabilities 

• Experience scaling systems and teams under high throughput demands 

• Ability to navigate ambiguity and drive delivery without perfect information 

• Comfort with asynchronous collaboration and remote team dynamics 

• Experience in hybrid engineering-management roles (player-coach background) 

As a Service Manager at Anaplan, you will be a pivotal member of a cross-functional engineering team, ensuring the stability and resilience of our business-critical platform.

Your primary impact will be driving operational excellence by:

• Leading Incident Management:You will command the end-to-end incident management lifecycle. This includes assessing and triaging technical events, managing communications during critical outages, and leading post-incident reviews (PIRs) to establish the root cause and prevent recurrence. This role includes participation in a 24/7/365 on-call rotation.
• Driving Proactive Improvement:You will move beyond reactive fixes by defining, documenting, and refining core service management processes based on ITIL/ITSM principles. By analyzing operational data for trends, you will proactively detect and prevent future problems, build a knowledge-sharing environment, and create service improvement plans.
• Serving as a Key Liaison:You will act as a crucial communication bridge between technical engineering teams, customer success departments, leadership, and customers. Your ability to provide clear, concise, and well-documented communications will be essential for managing expectations and ensuring compliance with customer Service Level Agreements (SLAs).

Your Qualifications:

Essential

• 3+ years of proven experience in Major Incident Management, Problem Management, and Relationship Management.
• 3+ years of practical experience working with ITIL principles and ITSM frameworks.
• ITIL v4 or v3 certification.
• A relevant university degree or equivalent professional industry experience.

Key Skills & Technologies

• Demonstrated expertise in ITSM tools, particularly the Atlassian suite (Jira Software, Jira Service Management, Confluence), Statuspage, and PagerDuty.
• Strong analytical and problem-solving skills, with a "be curious" mentality to investigate issues holistically.
• Excellent interpersonal and communication skills, with the confidence to collaborate in a globally diverse environment and articulate complex issues to both technical and non-technical audiences.
• A customer-centric mindset and the ability to operate with a high degree of personal accountability and minimal guidance.

Desirable

• Project Management certification (e.g., Prince 2).
• Major Incident Management (MIM) Professional Level qualifications.
• Experience with Grafana, other incident management tools, or Configuration Management Databases (CMDBs).

Team Description

The Enterprise Experience team is responsible for all aspects of the end-user interface at Anaplan. This includes planning templates, analytical grids, pixel-perfect reporting, planning process orchestration and automation, and interactive dashboards. The product areas we deliver are foundational, enriched with AI, and are touched by every customer, and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our India office in Gurugram and will be instrumental in the execution of our product and company strategy.

Your Impact:

• Help define and evolve the direction for Anaplan’s Enterprise Experience specifically around Anaplan’s Workflow offering.
• Drive the product roadmap in partnership with engineering, ensuring delivery of high-impact capabilities for our customers.
• Develop specifications, standards, and design principles for a consistent user experience.
• Engage with customers and Anaplan CoEs to foster relationships and assimilate feedback and improvement opportunities into roadmap.
• Support cross-functional alignment across engineering, product, and strategy teams.
• Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences. 

Your Qualifications:

• Experience as a Product Manager in a B2B SaaS or enterprise software environment.
• Ability to define and manage complex product roadmaps and technical requirements.
• Experience collaborating closely with engineering teams in an Agile environment.
• Excellent communication, documentation, and stakeholder management skills.
• Strategic thinker with the ability to translate vision into execution.
• Experience in Workflow business process tools such as Temporal or Workato would be highly desirable.
• Any Anaplan or multi-dimensional modelling experience would also be highly desirable.

This is a high-impact opportunity for the right candidate to shape the future of Anaplan’s Workflow capabilities for new and existing customers.

Anaplan is looking for a Salesforce business Analyst, to join our Information Technology team, who will support our AMER, EMEA and APAC region as well as support run the business activities globally.

As a part of Go-to market IT team, you will be working very closely with stakeholders from various functions like Sales Operations, Marketing Operations, Customer Care and Customer Success. You will also support day to day tasks around Salesforce & other integrating tools when it comes to supporting the business.

What you’ll do

GTM Systems & Solution Design ( Lead to Cash Architecture)

• Translate business needs into scalable system designs across the GTM stack
• Establish design principles, guardrails, and scalable patterns across systems
• Own solution architecture across:
  • Salesforce Sales Cloud
  • CPQ (product catalog, pricing, bundling)
  • Customer Success (e.g., Gainsight)
  • Marketing automation (e.g., Marketo, leandata,Outreach,LinkedInNavigator)
  • Integrations with ERP/Billing systems

• Drive process standardization and simplification across tools
• Anticipate downstream impact across systems before implementation
• Act as the single-threaded owner of Lead-to-Cash across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems)
• Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships
• Identify and close gaps between strategy (pricing, packaging) and execution (systems, workflows)
• Lead requirements gathering, process mapping, and gap analysis
• Convert business problems into:
• Clear user stories
• Functional & technical specifications
• Challenge stakeholders to refine unclear or suboptimal requirements
• Hands on Salesforce objects, flows, validation rules, layouts
• CPQ configuration (products, pricing rules, discounting, bundles)
• Basic Lightning components (LWC exposure preferred, not heavy dev)
• Reports, dashboards, and data models
• Troubleshoot issues across systems and integrations
• Coordinate cross-functional stakeholders for UAT execution
• Defect tracking and prioritization
• Business validation and signoffs
• Drive release readiness, rollout, and adoption

Operational Excellence & Continuous Improvement

• Own intake and prioritization framework for GTM enhancements
• Improve:
• Data quality
• Process compliance
• System adoption

What you bring

• 6–10+ years in Salesforce ecosystem (Sales Cloud + CPQ)
• Proven experience owning end-to-end Lead-to-Cash lifecycle
• Ability to operate as:
• Strategic thinker (architect mindset) AND
• Hands-on executor (configuration + testing)
• Strong experience in UAT planning, execution, and release governance
• Deep understanding of:
• CPQ complexity (pricing rules, bundles, approvals)
• Sales processes (pipeline, forecasting, deal desk)
• Pricing & packaging strategies
• Customer lifecycle (acquire → expand → renew)

• Familiarity with:
• Gainsight (or CS platforms)
• Marketo (or marketing automation)
• Experience with tools like:
• LinkedIn Sales Navigator
• ZoomInfo
• Exposure to AI/automation in GTM systems is a strong plus

About the Role

Anaplan is looking for a skilled Python Machine Learning Developer to join our AI engineering organization. This is a crucial, hands-on developer role focused on building the robust backend systems that power our machine learning features. You are not just a developer; you are a software engineer who specializes in bringing ML models to life in a production environment. You will be responsible for designing, building, and deploying the APIs, data pipelines, and backend services necessary to integrate sophisticated machine learning capabilities into the Anaplan platform.

Key Responsibilities

• Design, build, and maintain scalable and reliable machine learning services and APIs using Python.
• Develop and productionize ML models, taking them from prototype to scalable, live systems.
• Construct and manage the data pipelines required for model training, validation, and inference.
• Build and interact with databases (both SQL and NoSQL) to store and retrieve data for ML applications.
• Write clean, high-quality, and well-tested code, adhering to software engineering best practices.
• Collaborate with data scientists, AI architects, and other engineers to integrate ML models into our products.
• Optimize applications for speed, scalability, and reliability.
• Contribute to our MLOps infrastructure to streamline the deployment and monitoring of machine learning models.

Required Qualifications

• Expert (6+ years) Python Programming: Strong, hands-on proficiency in Python for software development.
• Backend & API Development: Proven experience building and deploying backend services and RESTful APIs using frameworks like Flask, FastAPI, or Django.
• Database Proficiency: Solid experience with both SQL (e.g., PostgreSQL) and NoSQL (e.g., MongoDB, Redis) databases, including data modeling and query optimization.
• Machine Learning Libraries: Deep, practical knowledge of the core Python ML ecosystem:
• Data manipulation and analysis: Pandas, NumPy.
• Core ML frameworks: scikit-learn.
• Deep learning frameworks: Experience with TensorFlow or PyTorch.
• Strong understanding of software engineering principles, including data structures, algorithms, and design patterns.
• Experience with version control (Git) and CI/CD practices.
• Excellent problem-solving skills and the ability to write efficient, production-ready code.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience with cloud platforms (AWS, Azure, or GCP) and their ML services.
• Familiarity with containerization technologies like Docker and orchestration with Kubernetes.
• Experience with MLOps tools and principles (e.g., MLflow, Kubeflow).
• Knowledge of large-scale data processing frameworks like Spark or Dask.

What Makes This Role Exciting

This role places you at the critical intersection of software engineering and machine learning. You are a builder, responsible for creating the tangible systems that make our AI intelligent. You will tackle complex engineering challenges, from API design to database performance, all within the context of delivering cutting-edge machine learning features. At Anaplan, you will see your code run at scale, directly impacting a product used by leading global enterprises and solving real-world business problems.

Anaplan is looking for a passionate and visionary Seasoned Product Manager to own the creation and execution of a new automated testing platform capability. This is a new role that offers a unique opportunity for the successful candidate to envision, develop, and implement a framework from the ground up. 

This person will be instrumental in providing the ownership, vision and delivery of a testing framework integrated into the Anaplan platform. It will be designed to enable business-owned automated testing of end to end functionality and performance of Anaplan applications, including both internal and partner-built solutions.  

The ideal candidate will have a strong background in product management combined with sound technical knowledge of software testing processes and standard industry practices. 

Core Responsibilities 

• Define and drive the vision, strategy, backlog and roadmap for the Anaplan Solution Testing Framework. 

• Take ownership of the framework's development and implementation, from initial concept to a fully operational service. 

• Work with Product leadership and Engineering teams on roadmap and capacity planning to ensure successful delivery. 

• Manage key stakeholders across the business to ensure alignment and support for the testing framework initiative. 

• Understand the market and our customers, serving as the voice of the customer for all testing-related needs to ensure a customer-centric and business-owned outcome. 

• Drive end-to-end experiences by writing detailed user stories with clear acceptance criteria and working with engineering to deliver a high-quality framework. 

• Create comprehensive enablement materials, including technical documentation, support guides, and training videos. 

• Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders. 

• Meet with customers, internal users, and partners to communicate the testing framework's vision, roadmap, and value proposition. 

 Requirements 

• Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies. 

• Proven technical knowledge of software testing processes, automated testing of functionality, configuration, concurrency and performance. 

• Demonstrated experience in stakeholder management with excellent communication and leadership skills. 

• Strong understanding of the product management lifecycle, from discovery and ideation to launching new products. 

• Ability to translate complex user needs into actionable product requirements and a compelling product roadmap. 

• Experience working in an Agile development environment and familiarity with tools like Jira and Confluence. 

• Excellent organizational skills and experience managing projects with multiple stakeholders to ensure successful delivery. 

• Highly analytical with the ability to troubleshoot issues quickly and move easily between high-level strategy and low-level details. 

• A self-starter with the ability to work autonomously in a fast-paced, quickly changing environment. 

• Excellent verbal and written communication skills to work effectively with cross-functional and global teams. 

About the Role

We're pioneering a new role focused exclusively on quality assurance for GenAI systems. As our AI QA Engineer, you'll develop testing strategies, evaluation frameworks, and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills

to ensure our AI features are reliable, accurate, and trustworthy

Key Responsibilities

• Design and implement comprehensive testing strategies for GenAI features including conversational AI, agentic systems, and LLM-powered workflows
• Develop automated test suites for prompt testing, including regression tests that detect unintended changes in model behaviour
• Create evaluation frameworks to measure GenAI quality across multiple dimensions (accuracy, relevance, safety, consistency, latency)
• Build and maintain test datasets and golden examples that represent diverse user scenarios and edge cases
• Implement monitoring and alerting systems to detect quality degradation in production GenAI features
• Perform adversarial testing to identify potential failures, hallucinations, biases, or security vulnerabilities in AI systems
• Collaborate with engineers to define acceptance criteria and quality gates for AI feature releases
• Develop tools and frameworks that make it easy for engineers to test their GenAI implementations
• Conduct user acceptance testing and gather feedback on AI feature performance from internal users
• Document testing procedures, known issues, and quality metrics in clear, accessible formats
• Partner with Product and Design teams to ensure AI features meet user experience standards
• Stay current with GenAI testing methodologies, tools, and industry best practices

Required Qualifications

• 3+ years of QA or test engineering experience, preferably with AI/ML systems.
• Strong understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns
• Experience with test automation frameworks and scripting (Python, JavaScript, Selenium, Pytest)
• Knowledge of software testing methodologies (functional, integration, regression, performance, security testing)
• Ability to design test cases and evaluation criteria for non-deterministic systems
• Strong analytical and problem-solving skills with attention to detail
• Experience with API testing tools (Postman, REST Assured) and backend testing
• Familiarity with CI/CD pipelines and automated testing integration
• Excellent communication skills for documenting issues and collaboration

Preferred Qualifications

• Experience testing conversational AI, chatbots, or agentic systems
• Knowledge of ML model evaluation metrics and techniques
• Familiarity with LLM evaluation frameworks (LangSmith, PromptFoo, Ragas)
• Experience with performance testing and load testing AI APIs
• Understanding of responsible AI principles including fairness, transparency, and safety testing
• Background in enterprise software or SaaS QA
• Experience with test management tools (TestRail, Zephyr, Jira)
• Knowledge of security testing methodologies for AI systems
• Scripting experience with Python, including working with LLM APIs

What Makes This Role Exciting

• Define QA practices for GenAI applications
• Work on cutting-edge AI technologies and help ensure they're reliable and trustworthy
• Shape quality standards that will impact millions of enterprise users
• Collaborate closely with engineers, data scientists, and product teams
• Grow expertise in a highly specialized and increasingly important domain
• Influence the entire AI product development lifecycle from design to release
• Join a team that values quality as a first-class concern, not an afterthought

We are seeking an experienced Anaplan Admin/Developer to join our team. The ideal candidate will be responsible for the design, development, and maintenance of our Anaplan platform. This role requires a deep understanding of Anaplan modeling, data orchestration, and administration at various levels.

Responsibilities

Anaplan Development: Design, build, and maintain Anaplan models to meet business requirements.
Data Integration: Utilize Anaplan Data Orchestrator and other tools for seamless data flows.
Administration: Manage all levels of the Anaplan environment, including Cloud, Tenant, Workspace, and Model administration.
Collaboration: Work closely with business stakeholders to gather requirements and provide solutions.
ETL/ELT: Support in developing and managing ETL/ELT processes to support data integration needs.

Required Skills and Qualifications

• Proven experience in Anaplan Modeling.
• Proficiency with Anaplan Data Orchestrator.
• In-depth knowledge of Anaplan administration (Cloud, Tenant, Workspace, and Model).
• Strong analytical and problem-solving skills.
  
  Preferred Skills:

• Experience with other ETL/ELT tools such as Informatica.
• Proficiency in Python.
• Familiarity with cloud data platforms like Google BigQuery and Databricks.

Anaplan is looking for a passionate Product Analyst to join our team, focusing on the core experience of our Anaplan application builders. This role will work directly with our platform engineering teams to analyze the needs of our application building community, validate scenarios, and provide data-driven feedback that shapes the future of our platform. 

The ideal candidate is an Anaplan model builder who is ready to apply their deep domain knowledge to an analytical role, providing critical insights into the builder's experience within the engineering organization. 

Your Impact 

• Support the Product team in refining the product backlog by providing data-driven insights on current usage patterns and exploring new use cases. 

• Partner with Product Owners and platform engineering to analyze, research, and validate detailed user stories and acceptance criteria. 

• Actively participate in backlog grooming sessions, sprint planning meetings, and sprint reviews to ensure the engineering team has a clear understanding of the customer impact of what they are building. 

• Leverage your deep Anaplan model building expertise to validate complex scenarios on the application framework, analyze current usage patterns, and ensure new platform capabilities meet the real-world needs of our builders. 

• Collaborate closely with Product Owners, UX designers, technical writers, and other stakeholders to help deliver high-quality, well-documented platform features. 

• Support the user story acceptance process by performing detailed validation of features against acceptance criteria to ensure they deliver the intended value. 

• Effectively communicate analytical findings, usage patterns, and feedback to the broader application framework team and stakeholders across the organization. 

Required Skills 

• Hands-on experience in Anaplan model building, including module design, formula writing, and data integration, to effectively analyze and validate platform capabilities. 

• Strong analytical and problem-solving skills, with the ability to break down large, complex problems into smaller, manageable pieces for analysis. 

• Excellent proficiency with Agile development management tools, particularly Jira and Confluence. 

• Ability to analyze complex business and user needs and provide clear, data-driven feedback to a technical team. 

• Experience with data analysis and tools to understand usage patterns is highly desirable. 

• Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. 

• A passion for the Anaplan platform and a deep empathy for the model builder community. 

• Team player with a collaborative mindset and the ability to work autonomously in a fast-paced, quickly changing environment.