Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.

Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—collaborate with us to expand this level of care.

Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.

The Team

We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it.

Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.

The Role

Product is core to how we scale care—and how we get better outcomes for patients.

As our Senior Product Operations Manager, you’ll own how the product actually gets delivered, adopted, and improved in the real world. You’ll sit at the center of Product, Engineering, and Clinical teams, turning strategy into execution.

This is a high-ownership, high-ambiguity role. You won’t just support the system—you’ll build it.

What You'll Do

Drive Product Launch & Rollout

• Own end-to-end execution of product launches—from rollout planning to go-live
• Build scalable playbooks that ensure features land effectively across clinics

Ensure Adoption in the Field

• Translate product into practice—design training, materials, and workflows that clinicians actually use
• Run live sessions and ensure teams are confident using new tools

Build Operational Infrastructure

• Create and maintain clear documentation across features, workflows, and systems
• Establish the operating rhythms that keep Product, Engineering, and Clinical aligned

Be the Execution Engine

• Own cross-functional coordination and push work across the finish line
• Bring structure to ambiguity—prioritize, unblock, and deliver

Close the Feedback Loop

• Manage intake and triage of product feedback and support tickets
• Turn real-world insights into actionable inputs for Product and Engineering

Do What It Takes

• We’re a startup—no job is too small
• You’ll step in wherever needed to move the work forward

What You'll Have

• 5+ years in Product Operations, GTM, or similar execution-heavy roles
• Proven track record of launching products and driving adoption
• Strong systems thinker—you’ve built processes that scale across teams
• Exceptional communicator—you can translate between engineers, clinicians, and operators
• Experience managing feedback loops, support workflows, or ticket triage
• Comfortable operating in ambiguity—you create clarity where none exists
• High urgency and ownership—you move fast and finish what you start
• Fluency with AI tools to increase speed and leverage
• Deep alignment with our mission to improve mental health care
• Able to work in-person from our San Francisco HQ

What We're Building

Most healthcare companies ask you to optimize an existing system. We're building one that has never existed.

• A national care model designed for the highest-acuity patients in behavioral health.
• Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
• A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
• New science and measurement frameworks to define what real outcomes look like in SMI.
• A health-system partnership model proving coordinated SMI care can work at scale.

Why This Role Matters

Every product we ship directly impacts patient care. If we get this right:

• Clinicians work more effectively
• Patients receive better care
• We scale faster without breaking

You’re not just improving a product—you’re helping build a system that changes lives.

Compensation & Benefits

Amae Health is committed to fair and equitable compensation practices. Compensation includes a base salary of $155,000- $175,000 (based on level & experience) plus equity ownership, giving you a meaningful stake in Amae's growth. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We’ll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we'd like to talk.

Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.

Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—collaborate  with us to expand this level of care.

Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.

The Role

Amae is building a care model for individuals with severe mental illness that doesn’t exist anywhere else—delivering deeply integrated, in-person care in partnership with leading health systems.

As we scale, we’re investing in the compliance and quality infrastructure needed to support that model. We’re hiring a Quality & Compliance Manager to lead and operationalize this work, with a primary focus on Joint Commission readiness and ongoing accreditation.

This is a builder role. You’ll take complex regulatory requirements, translate them into clear, actionable systems, and drive execution across clinical and operational teams.

We’re looking for someone who is proactive, resourceful, and comfortable operating with a high level of ownership—someone who doesn’t wait for direction, but instead figures it out and gets it done.

What You’ll Work On

Regulatory Compliance

• Monitor changes in federal, state, and local laws and ensuring adherence to CMS, HIPAA, and accreditation standards, including The Joint Commission
• Own ongoing compliance across all clinics
• Lead surveys end-to-end: prep, execution, follow-up
• Run quality committees, maintain documentation, and proactively close gaps

Compliance Execution

• Translate regulatory requirements into clear, usable workflows
• Build and maintain policies, procedures, and compliance infrastructure
• Support new market launches (licensure, accreditation, certification)

Clinical Quality

• Own core quality metrics (follow-ups, readmissions, documentation compliance)
• Lead root cause analyses and drive improvement initiatives
• Facilitate case reviews and quality forums

Incidents & Risk

• Own incident and grievance processes end-to-end
• Build systems to track patterns and reduce risk

Audit & Monitoring

• Conduct audits, identify gaps, and drive corrective actions
• Maintain a clean, usable P&P library with strong version control

What You'll Have

• 4–7 years in healthcare compliance, quality, or regulatory roles
• Strong familiarity with Joint Commission (behavioral health preferred)
• Experience supporting or leading a TJC survey is a strong plus
• Proven ability to operate independently in ambiguous environments
• Strong project management — you can drive multiple work streams to completion
• Ability to translate complex regulations into clear, actionable guidance
• Analytical mindset — you use data to identify issues and drive improvement
• Startup or high-growth experience preferred

Nice to have:

• Behavioral health or PHP/IOP experience
• Clinical background or licensure

How You Work

• High ownership — you don’t wait, you move
• Structured and detail-oriented, without losing speed
• Low ego, high standards
• Comfortable pushing back and influencing across teams

You’ll build the systems that allow Amae to scale nationally while maintaining safe, high-quality, and compliant care.

Compensation includes a base salary of $112,000 - $175,000 (based on level, experience and geography) plus equity ownership, giving you a meaningful stake in Amae's growth. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We’ll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we’d like to talk.

Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.

Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—partner with us to expand this level of care.

Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.

The Team

We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it.

Our teams work cross-functionally because the work demands it. The psychiatrist informs the product roadmap. Engineers understand the clinical complexity their technology must solve. Researchers sit alongside the operators running the clinics their work measures. Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.

The Role

Reporting to the Co-Founder & CEO, this role will facilitate both internal and external work streams, supporting various efforts including managing the office of the CEO, and enabling successful execution of strategic programs. Primary functions include special projects, communications, fundraising, hiring, administration, and C-Suite planning. Highly cross-functional, the Chief of Staff will navigate high-priority, sensitive business initiatives in a collaborative and team focused manner. 

What You’ll Do

• Act as an in-house consultant and strategic advisor to the executive and senior leadership team based on priorities and vision of the CEO
• Lead the process for development of the long-term strategy and annual strategic plan in collaboration with the C-Suite
• Develop/maintain KPI Dashboard and high-level performance metrics   
• Provide insights and develop strategic communications for the CEO
• In partnership with the executive team, execute and manage strategic projects and tasks, and operate as a self-starter
• Produce and edit persuasive business communications
• Establish a centralized insights, analytics process to power decisions and strategy

What You'll Have

• 2+ years professional experience in consulting; investment banking; investing (venture capital or private equity); or within a start-up organization
• Strategic and flexible approach to business problem solving
• Intellectually curious and can serve as an effective thought partner to all; bringing creativity, an analytical mind, and high intellectual horsepower
• High attention to detail, even under urgent or high-pressure circumstances
• Experience managing multiple projects in a highly dynamic and fluid environment   
• High-wattage energy that's infectious across teams -- the kind of person who raises the tempo of every room they walk into
• Passion and interest for Amae’s mission
• This is 100% in person full-time role based in our San Francisco office in the Cow Hollow / Marina

What We’re Building 

Most healthcare companies ask you to optimize an existing system. We’re building one that has never existed.

• A national care model designed for the highest-acuity patients in behavioral health.
• Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
• A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
• New science and measurement frameworks to define what real outcomes look like in SMI—stability, functional improvement, and hospitalizations avoided.
• A health-system partnership model proving coordinated SMI care can work at scale.

If you want to maintain the status quo, this isn’t the place. If you want to build what doesn’t exist yet—and change how an entire population receives care—keep reading.

Compensation & Benefits 

Compensation includes a base salary of $100,000 - $165,000 (based on experience) plus equity ownership, giving you a meaningful stake in Amae's growth. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We’ll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we’d like to talk.