The opportunity

Altruist is in the midst of an exceptional growth phase, and we’re hiring a Solutions Engineer. In this role, you’ll be a key technical and workflow subject matter expert for RIAs who are evaluating, adopting, or expanding their use of Altruist. You’ll blend deep platform knowledge with consultative problem-solving to design and implement technology and operational solutions that make it easier for firms to migrate assets, scale efficiently, and deliver an exceptional client experience on Altruist. You’ll collaborate with Client Development, Onboarding, Product, Operations, and Relationship Management to:

• Support high‑value RIA opportunities across the full sales cycle.
• Map current‑state custodial and technology workflows and design target‑state architectures centered on Altruist, plus key third‑party tools.
• Lead and support implementations, integrations, and advisor enablement so transitions are smooth, efficient, and well‑adopted.

This is an ideal role for someone who understands advisor operations in the real world, loves working directly with advisors and operations teams, and wants to grow into a senior solutions/enterprise role over time.

Your impact

Platform & ecosystem expertise

• Develop deep, hands‑on expertise in the Altruist platform across account opening, trading and rebalancing, billing, reporting, digital onboarding, and client/advisor experience.
• Build a strong understanding of how Altruist integrates with key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, document management).
• Maintain up‑to‑date knowledge of product releases, APIs, integrations, and best practices relevant to RIAs, and translate those into clear recommendations for how firms can operate more efficiently on Altruist.

RIA technology consulting & solution design

• Partner with Client Development to conduct discovery sessions with RIA stakeholders (owners, COOs, operations leaders, advisors) to understand business models, client segments, service models, and operational pain points.
• Assess current‑state technology stacks and process flows across custodial platforms, CRMs, portfolio accounting systems, planning tools, and digital client experiences; identify gaps, inefficiencies, and risks relative to growth goals and client experience.
• Design target‑state technology architectures that center Altruist as the core custodial and operating platform, alongside key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, e‑signature).
• Support the development of actionable technology and migration roadmaps, including quick wins, phased implementations, and change‑management plans tailored to each firm.

Sales engineering, demos, and pre‑sales support

• Work alongside Client Development throughout the sales cycle — from early discovery through close — taking a consultative, solution‑oriented approach.
• Deliver customized demos and presentations that speak directly to the realities of RIAs (e.g., ACAT workflows, trading/rebalancing, reporting, billing, digital onboarding, and advisor/client experiences) and show how Altruist improves them.
• Answer technical and workflow questions related to platform capabilities, integrations, data flows, and day‑to‑day operations; bring in additional SMEs (Product, Data, Operations, Compliance) as needed.
• Systematically capture advisor and operations feedback throughout the sales cycle and share it back with Product, Operations, and the Sr. Solutions Engineer, to influence roadmap, integrations, and playbooks.

Implementation, integration & transition support

• Lead or support transition projects as firms onboard to Altruist from legacy custodians and platforms, in close partnership with Onboarding, Operations, and the Sr. Solutions Engineer.
• Contribute to implementation activities such as requirements gathering, data mapping, workflow design, user acceptance testing, and rollout plans.
• Document and refine standard operating procedures (SOPs) for critical workflows (account opening, transfers/ACATs, trading, billing, reporting, service requests) as they are implemented on Altruist.
• Partner with internal stakeholders (operations, compliance, product, data) to minimize disruption to advisors and end clients during conversions.

Advisor enablement & adoption

• Deliver training sessions, workshops, and one‑on‑one coaching for advisor and operations teams on how to use Altruist effectively, with a focus on day‑to‑day workflows and best practices.
• Create and maintain reference materials (playbooks, process maps, checklists, job aids) that help firms adopt new workflows and realize the full value of Altruist.
• Measure and report on adoption, utilization, and efficiency gains for onboarded firms; recommend ongoing enhancements based on what you see in the field.

Cross‑functional partnership & continuous improvement

• Act as a strategic partner to Sales, Relationship Management, Product, and Operations by translating advisor needs and real‑world operational constraints into clear technology and process requirements.
• Provide input into product strategy and the integrations roadmap based on patterns you see across advisors using Altruist.
• Contribute to the sales team’s goal of creating predictable, scalable growth by meeting SLAs, maintaining accurate and complete records in Salesforce, and proactively identifying ways to improve tools, processes, and collateral.
• Travel as required during the pre‑ and post‑sales process (estimated ~10–25%, depending on client needs and territory).

What you’ll bring

• Experience - 3+ years of experience in RIA/wealth management, custodial services, or advisor‑focused fintech, with direct exposure to advisor technology and operations.
  • Proven experience in technology consulting, implementation, sales engineering, or solutions consulting — ideally in an RIA, custodian, or advisor‑focused fintech environment.
  • Strong understanding of core RIA workflows: account opening, ACATs/transfers, trading and rebalancing, performance reporting, billing, and client digital experience.
• Licensing - FINRA Series 7 and Series 63 licenses or the ability to obtain them in 90 days. 
• Technical fluency — able to quickly learn and navigate complex platforms, data flows, and integrations, and explain them clearly to both technical and non‑technical audiences. Familiarity with APIs, data integrations, and vendor ecosystems in the RIA space is a strong plus.
• Consultative problem solving — comfortable structuring ambiguous advisor challenges, running discovery, and proposing clear, actionable solutions that balance client experience, risk, and scalability.
• Project management — strong organization and follow‑through across multiple firms and initiatives; able to manage timelines, dependencies, and stakeholders from discovery through implementation.
• Superb communication — intentional dialogue is a superpower. You listen deeply, synthesize clearly, and communicate complex concepts in straightforward, business‑oriented language.
• Ownership and resilience — you take pride in your craft, follow through on commitments, and stay solution‑oriented when things get hard or ambiguous.
• Collaboration — proven ability to work cross‑functionally with Sales, RM, Product, Operations, and Compliance, balancing different perspectives while keeping the advisor and end client at the center.
• Bonus points:
  • Prior experience at a custodial platform, TAMP, or advisor‑focused fintech provider.
  • Experience designing or implementing integrated technology stacks, including CRM (e.g., Salesforce, Redtail, Wealthbox), portfolio accounting, planning software, and digital onboarding tools.
  • Relevant industry credentials (e.g., CFP®, CPA, CIMA®, PMP, or technology/operations designations).

The opportunity

Altruist is in the midst of an exceptional growth phase, and we’re hiring a Solutions Engineer. In this role, you’ll be a key technical and workflow subject matter expert for RIAs who are evaluating, adopting, or expanding their use of Altruist. You’ll blend deep platform knowledge with consultative problem-solving to design and implement technology and operational solutions that make it easier for firms to migrate assets, scale efficiently, and deliver an exceptional client experience on Altruist. You’ll collaborate with Client Development, Onboarding, Product, Operations, and Relationship Management to:

• Support high‑value RIA opportunities across the full sales cycle.
• Map current‑state custodial and technology workflows and design target‑state architectures centered on Altruist, plus key third‑party tools.
• Lead and support implementations, integrations, and advisor enablement so transitions are smooth, efficient, and well‑adopted.

This is an ideal role for someone who understands advisor operations in the real world, loves working directly with advisors and operations teams, and wants to grow into a senior solutions/enterprise role over time.

Your impact

Platform & ecosystem expertise

• Develop deep, hands‑on expertise in the Altruist platform across account opening, trading and rebalancing, billing, reporting, digital onboarding, and client/advisor experience.
• Build a strong understanding of how Altruist integrates with key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, document management).
• Maintain up‑to‑date knowledge of product releases, APIs, integrations, and best practices relevant to RIAs, and translate those into clear recommendations for how firms can operate more efficiently on Altruist.

RIA technology consulting & solution design

• Partner with Client Development to conduct discovery sessions with RIA stakeholders (owners, COOs, operations leaders, advisors) to understand business models, client segments, service models, and operational pain points.
• Assess current‑state technology stacks and process flows across custodial platforms, CRMs, portfolio accounting systems, planning tools, and digital client experiences; identify gaps, inefficiencies, and risks relative to growth goals and client experience.
• Design target‑state technology architectures that center Altruist as the core custodial and operating platform, alongside key third‑party systems (CRM, portfolio accounting, planning, analytics, digital onboarding, e‑signature).
• Support the development of actionable technology and migration roadmaps, including quick wins, phased implementations, and change‑management plans tailored to each firm.

Sales engineering, demos, and pre‑sales support

• Work alongside Client Development throughout the sales cycle — from early discovery through close — taking a consultative, solution‑oriented approach.
• Deliver customized demos and presentations that speak directly to the realities of RIAs (e.g., ACAT workflows, trading/rebalancing, reporting, billing, digital onboarding, and advisor/client experiences) and show how Altruist improves them.
• Answer technical and workflow questions related to platform capabilities, integrations, data flows, and day‑to‑day operations; bring in additional SMEs (Product, Data, Operations, Compliance) as needed.
• Systematically capture advisor and operations feedback throughout the sales cycle and share it back with Product, Operations, and the Sr. Solutions Engineer, to influence roadmap, integrations, and playbooks.

Implementation, integration & transition support

• Lead or support transition projects as firms onboard to Altruist from legacy custodians and platforms, in close partnership with Onboarding, Operations, and the Sr. Solutions Engineer.
• Contribute to implementation activities such as requirements gathering, data mapping, workflow design, user acceptance testing, and rollout plans.
• Document and refine standard operating procedures (SOPs) for critical workflows (account opening, transfers/ACATs, trading, billing, reporting, service requests) as they are implemented on Altruist.
• Partner with internal stakeholders (operations, compliance, product, data) to minimize disruption to advisors and end clients during conversions.

Advisor enablement & adoption

• Deliver training sessions, workshops, and one‑on‑one coaching for advisor and operations teams on how to use Altruist effectively, with a focus on day‑to‑day workflows and best practices.
• Create and maintain reference materials (playbooks, process maps, checklists, job aids) that help firms adopt new workflows and realize the full value of Altruist.
• Measure and report on adoption, utilization, and efficiency gains for onboarded firms; recommend ongoing enhancements based on what you see in the field.

Cross‑functional partnership & continuous improvement

• Act as a strategic partner to Sales, Relationship Management, Product, and Operations by translating advisor needs and real‑world operational constraints into clear technology and process requirements.
• Provide input into product strategy and the integrations roadmap based on patterns you see across advisors using Altruist.
• Contribute to the sales team’s goal of creating predictable, scalable growth by meeting SLAs, maintaining accurate and complete records in Salesforce, and proactively identifying ways to improve tools, processes, and collateral.
• Travel as required during the pre‑ and post‑sales process (estimated ~10–25%, depending on client needs and territory).

What you’ll bring

• Experience - 3+ years of experience in RIA/wealth management, custodial services, or advisor‑focused fintech, with direct exposure to advisor technology and operations.
  • Proven experience in technology consulting, implementation, sales engineering, or solutions consulting — ideally in an RIA, custodian, or advisor‑focused fintech environment.
  • Strong understanding of core RIA workflows: account opening, ACATs/transfers, trading and rebalancing, performance reporting, billing, and client digital experience.
• Licensing - FINRA Series 7 and Series 63 licenses or the ability to obtain them in 90 days. 
• Technical fluency — able to quickly learn and navigate complex platforms, data flows, and integrations, and explain them clearly to both technical and non‑technical audiences. Familiarity with APIs, data integrations, and vendor ecosystems in the RIA space is a strong plus.
• Consultative problem solving — comfortable structuring ambiguous advisor challenges, running discovery, and proposing clear, actionable solutions that balance client experience, risk, and scalability.
• Project management — strong organization and follow‑through across multiple firms and initiatives; able to manage timelines, dependencies, and stakeholders from discovery through implementation.
• Superb communication — intentional dialogue is a superpower. You listen deeply, synthesize clearly, and communicate complex concepts in straightforward, business‑oriented language.
• Ownership and resilience — you take pride in your craft, follow through on commitments, and stay solution‑oriented when things get hard or ambiguous.
• Collaboration — proven ability to work cross‑functionally with Sales, RM, Product, Operations, and Compliance, balancing different perspectives while keeping the advisor and end client at the center.
• Bonus points:
  • Prior experience at a custodial platform, TAMP, or advisor‑focused fintech provider.
  • Experience designing or implementing integrated technology stacks, including CRM (e.g., Salesforce, Redtail, Wealthbox), portfolio accounting, planning software, and digital onboarding tools.
  • Relevant industry credentials (e.g., CFP®, CPA, CIMA®, PMP, or technology/operations designations).

The opportunity

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a dynamic and experienced Senior Manager of Settlements to lead and elevate our Settlements team within the Operations department. This role is integral to ensuring seamless trading, settlement, and reporting processes. The Senior Manager will oversee a team of Analysts and collaborate across departments to enhance operational efficiency, mitigate risk, and drive continuous improvement. This position offers the opportunity to shape the systems and processes that underpin Altruist’s clearing and settlement operations, ensuring excellence in service delivery.

Your impact

• Lead and mentor a team of Settlement Analysts, providing guidance, coaching, and development opportunities to ensure a high-performing team.
• Manage daily settlement operations, including fail control functions, buy-ins for aged fails, and daily settlement reconciliations.
• Oversee seg deficit management, including curing deficits and completing segmentation reporting.
• Collaborate with internal teams (ACATS, Securities Lending Ops, Trading, FinOp) and external stakeholders (DTC, street counterparties, 3rd party vendors) to resolve settlement issues promptly and effectively.
• Ensure accurate and timely processing of daily entries, adjustments, and corrections in the brokerage platform.
• Identify, investigate, and resolve escalated trade, cash, and position reconciliation issues.
• Develop, document, and maintain department procedures, guidelines, and controls to ensure regulatory compliance and operational efficiency.
• Partner with Product and Engineering teams to design and implement innovative solutions for process improvement and automation.
• Monitor and report fail exposures to senior management, ensuring robust risk management practices.
• Support and enhance systems integration to maintain data accuracy, consistency, and completeness across platforms.
• Stay informed on industry developments, technologies, and best practices to ensure Altruist remains at the forefront of settlement operations.
• Serve as the point of contact (POC) for fixed-income escalations, ensuring prompt resolution and effective communication with stakeholders.
• Oversee and ensure compliance with TRACE and MSRB reporting requirements, maintaining accuracy and timeliness in reporting fixed-income transactions.

What you bring

• Experience - 8+ years in brokerage operations and 4+ years in a people management position, with specific expertise in trade clearance and settlements for a self-clearing broker-dealer.
• Leadership skills - strong coaching abilities with a proven track record of building and managing high-performing teams.
• Securities licenses - You studied hard and we’re excited to carry your series 7, 24, and 53 licenses
• Technical aptitude - You’re technologically savvy and are proficient with DTC, NSCC, Obligation Warehouse, SMART Track, and other DTCC applications; Expertise in fixed-income processing and settlement.  
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.

The opportunity

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a dynamic and experienced Lead Settlements Analyst help elevate our Settlements team within the Operations department, and own the launch of options settlement. This role is integral to ensuring seamless trading, settlement, and reporting processes. The lead will mentor a team of Analysts and collaborate across departments to enhance operational efficiency, mitigate risk, and drive continuous improvement. This position offers the opportunity to shape the systems and processes that underpin Altruist’s clearing and settlement operations, ensuring excellence in service delivery.

Your impact

• Mentor a team of Settlement Analysts, providing guidance and coaching on day to day operations.
• Lead daily settlement operations, including fail control functions, buy-ins for aged fails, daily settlement reconciliations, and the launch of options settlement.
• Oversee seg deficit management, including curing deficits and completing segmentation reporting.
• Collaborate with internal teams (ACATS, Securities Lending Ops, Trading, FinOp) and external stakeholders (DTC, street counterparties, 3rd party vendors) to resolve settlement issues promptly and effectively.
• Ensure accurate and timely processing of daily entries, adjustments, and corrections in the brokerage platform.
• Identify, investigate, and resolve escalated trade, cash, and position reconciliation issues.
• Develop, document, and maintain department procedures, guidelines, and controls to ensure regulatory compliance and operational efficiency.
• Partner with Product and Engineering teams to design and implement innovative solutions for process improvement and automation.
• Monitor and report fail exposures to senior management, ensuring robust risk management practices.
• Support and enhance systems integration to maintain data accuracy, consistency, and completeness across platforms.
• Stay informed on industry developments, technologies, and best practices to ensure Altruist remains at the forefront of settlement operations.
• Serve as the point of contact (POC) for fixed-income escalations, ensuring prompt resolution and effective communication with stakeholders.
• Oversee and ensure compliance with TRACE and MSRB reporting requirements, maintaining accuracy and timeliness in reporting fixed-income transactions.

What you bring

• Experience - 6+ years in brokerage operations, with specific expertise in options settlement, trade clearance and settlements for a self-clearing broker-dealer.
• Leadership skills - strong mentorship abilities with a proven track record of building and rolling out strong processes and procedures
• Securities licenses - You studied hard and we’re excited to carry your series 7, 24, and 53 licenses
• Technical aptitude - You’re technologically savvy and are proficient with DTC, NSCC, Obligation Warehouse, SMART Track, and other DTCC applications; Expertise in options processing and settlement.  
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.

The opportunity

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a dynamic and experienced Senior Settlements Analyst with expertise in options processing and settlement. The senior analyst will collaborate across departments to enhance operational efficiency, mitigate risk, and drive continuous improvement. This position offers the opportunity to shape the systems and processes that underpin Altruist’s clearing and settlement operations, ensuring excellence in service delivery.

Your impact

• Support daily settlement operations, including fail control functions, buy-ins for aged fails, daily settlement reconciliations, and the launch of options settlement.
• Help with seg deficit management, including curing deficits and completing segmentation reporting.
• Collaborate with internal teams (ACATS, Securities Lending Ops, Trading, FinOp) and external stakeholders (DTC, street counterparties, 3rd party vendors) to resolve settlement issues promptly and effectively.
• Ensure accurate and timely processing of daily entries, adjustments, and corrections in the brokerage platform.
• Identify, investigate, and resolve escalated trade, cash, and position reconciliation issues.
• Help develop, document, and maintain department procedures, guidelines, and controls to ensure regulatory compliance and operational efficiency.
• Monitor and report fail exposures to senior management.
• Support and enhance systems integration to maintain data accuracy, consistency, and completeness across platforms.
• Stay informed on industry developments, technologies, and best practices to ensure Altruist remains at the forefront of settlement operations.
• Serve as the point of contact (POC) for options escalations, ensuring prompt resolution and effective communication with stakeholders.
• Maintain documentation of processes and procedures.
• Other duties as assigned

What you bring

• Experience - 4+ years in brokerage operations, with specific expertise in options settlement, trade clearance and settlements for a self-clearing broker-dealer.
• Leadership skills - strong mentorship abilities with a proven track record of building and rolling out strong processes and procedures
• Securities licenses - FINRA Series 7 and/or 99 
• Technical aptitude - You’re technologically savvy and are proficient with DTC, NSCC, Obligation Warehouse, SMART Track, and other DTCC applications; Expertise in options processing and settlement.  
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.

The opportunity

Altruist is looking for a Sr. Compliance Officer to serve as our hands-on clearing operations SME and own trade surveillance and monitoring across the platform. You'll be the dedicated clearing compliance resource on the team, setting the standard for how we monitor trading activity, partnering closely with Operations on the Written Supervisory Procedures (WSPs) and controls that govern clearing and broader brokerage operations, and stewarding our customer complaint program.

*This is a hybrid role requiring three days per week in the office.

Your impact

• Serve as the firm’s hands-on compliance SME for clearing operations — products, services, processes, and the regulatory obligations that govern them
• Act as the primary compliance point of contact for clearing operations, coordinating day-to-day with internal and external stakeholders
• Own trade surveillance and monitoring for all trading activity on the platform — set the program standard, identify patterns, escalate exceptions, and drive enhancements toward a more scalable, automated review process
• Own the development, maintenance, and periodic review of clearing-related Written Supervisory Procedures (WSPs); coordinate closely with Operations to keep procedures aligned to how the work is actually performed
• Test and monitor clearing controls; partner with Operations to remediate gaps and document evidence to a regulator-ready standard
• Steward Altruist’s customer complaint regulatory lifecycle, including oversight of intake, response support, and quarterly FINRA filings
• Represent Altruist as the clearing operations and surveillance SME in regulatory exams, audits, and inquiries; coordinate substantive responses with Operations and technical stakeholders
• Support broader compliance functions and ad-hoc initiatives as the business scales

What you bring

• Experience - 7+ years of hands-on compliance experience at a FINRA-member broker-dealer, with deep, hands-on knowledge of clearing operations (required)
• Direct, hands-on experience designing, running, or materially enhancing a trade surveillance and monitoring program (required)
• Demonstrated experience drafting and maintaining Written Supervisory Procedures (WSPs), and partnering with Operations to operationalize them
• Familiarity with customer complaint handling and reporting obligations, including FINRA quarterly filings
• Strong knowledge of FINRA and SEC rules, with demonstrated ability to apply them pragmatically in a business setting
• Experience in a fintech environment strongly preferred
• Education - B.A. / B.S. degree in relevant fields
• Securities licenses - Active Series 7 and Series 24 licenses required; additional licensing may be required based on role and business needs
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks; comfortable working with surveillance tooling and partnering with Engineering on automation
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - You engage in intentional dialogue, listen actively, and share perspectives thoughtfully, with the ability to influence and build trust across compliance, operations, product, and engineering teams
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks
• Bonus points if you bring
• Experience supporting regulatory exams, audits, or inquiries with FINRA and/or the SEC
• Experience evaluating, implementing, or tuning surveillance tooling (commercial or in-house)

The opportunity

We're hiring a Compliance Director to own a major pillar of Altruist's compliance program spanning Marketing Compliance, Third-Party RIA Regulatory Requests, and Employee Compliance — including licensing and registration, continuing education, and our Insider Trading program. You'll lead a team of two compliance associates supporting these programs and partner directly with the Head of Compliance as a senior individual contributor on Written Supervisory Procedures (WSPs) and product compliance.

This is a player-coach role. You'll set multi-quarter strategy across the pillar, develop the talent on your team, and stay hands-on on the highest-leverage substantive work. You'll also serve as a trusted partner to executives across Product, Engineering, Legal, and Marketing, and as a lead point of contact for regulators on matters within scope.

*This is a hybrid role requiring three days per week in the office.

Your impact

• Marketing Compliance — Own the program end-to-end, including the review and approval framework for product-specific communications, disclosures, and materials across web and app platforms under FINRA Rule 2210 and the SEC Marketing Rule.
• Employee Compliance — Own the program end-to-end, including licensing and registration, continuing education, new employee onboarding, issue remediation, and the firm's Insider Trading program (pre-clearance, blackout windows, and ongoing monitoring).
• Third-Party RIA Regulatory Requests — Own the program end-to-end, including responses to regulator requests for information about RIAs that custody on Altruist's platform (records, transactions, holdings, correspondence, and related production).
• WSPs and product compliance — Partner directly with the Head of Compliance as a senior IC on the firm's Written Supervisory Procedures and on product compliance reviews for new launches and material changes.
• Lead, coach, and grow the team; set the quality bar across all three programs and develop both associates toward the next level
• Set multi-quarter strategy and roadmap for the pillar, aligned to firm strategy, product direction, and the regulatory horizon
• Serve as a lead Compliance point of contact for regulators within scope; co-author regulator-facing positions with Legal and manage substantive enforcement and remediation work
• Drive remediation of material issues across the pillar; own the control environment and accountability for outcomes
• Identify, assess, and escalate emerging regulatory risk; recommend and implement enhancements to policies, systems, controls, and training
• Brief executives and contribute to board and audit/risk committee materials on substantive risk and compliance topics

What you bring

• Experience — 10+ years of hands-on compliance experience at a broker-dealer and/or investment adviser, including 3+ years leading and developing teams. Demonstrated ownership of multiple compliance programs at scale, with comfort operating as a player-coach.
• Investment adviser compliance experience strongly preferred
• Prior experience in a fintech or high-growth financial services environment strongly preferred
• Program breadth — Direct experience owning at least two of: marketing compliance, third-party RIA regulatory requests, or employee compliance (licensing, registration, CE, and insider trading)
• Regulatory expertise — Deep knowledge of FINRA and SEC rules, including FINRA Rule 2210, the SEC Marketing Rule, and the Investment Advisers Act, with the judgment to shape substantive positions, set policy, and apply regulations in a practical, solutions-oriented way
• Regulator-facing experience — Track record as a lead point of contact with regulators, including managing exams, inquiries, and substantive remediation
• Strategic leadership — Sets multi-quarter direction, anticipates second-order effects of regulatory and product change, and connects regulatory shifts to operational impact
• People leadership — Hires strong talent, develops associates toward the next level, runs rigorous calibration and performance management, and sets a high quality bar across multiple programs
• Executive presence — Trusted partner to VPs and C-suite; briefs executives on complex risk topics and contributes to board materials
• Education — Bachelor's degree (B.A. or B.S.) in a relevant field
• Securities licenses — Series 7 and Series 24 required; Series 4 preferred or required within 90 days of hire
• Technical aptitude — Technologically savvy; gets up to speed quickly on modern tech stacks and partners credibly with Engineering and Product
• Influence and communication — Drives outcomes across Compliance, Legal, Operations, Product, and Engineering; persuades with data and regulatory rationale rather than authority
• Bonus points if you bring:
• Hands-on experience authoring and maintaining Written Supervisory Procedures (WSPs)
• Experience administering an insider trading program 

The opportunity

We're hiring a Compliance Director to own a major pillar of Altruist's compliance program spanning Marketing Compliance, Third-Party RIA Regulatory Requests, and Employee Compliance — including licensing and registration, continuing education, and our Insider Trading program. You'll lead a team of two compliance associates supporting these programs and partner directly with the Head of Compliance as a senior individual contributor on Written Supervisory Procedures (WSPs) and product compliance.

This is a player-coach role. You'll set multi-quarter strategy across the pillar, develop the talent on your team, and stay hands-on on the highest-leverage substantive work. You'll also serve as a trusted partner to executives across Product, Engineering, Legal, and Marketing, and as a lead point of contact for regulators on matters within scope.

*This is a hybrid role requiring three days per week in the office.

Your impact

• Marketing Compliance — Own the program end-to-end, including the review and approval framework for product-specific communications, disclosures, and materials across web and app platforms under FINRA Rule 2210 and the SEC Marketing Rule.
• Employee Compliance — Own the program end-to-end, including licensing and registration, continuing education, new employee onboarding, issue remediation, and the firm's Insider Trading program (pre-clearance, blackout windows, and ongoing monitoring).
• Third-Party RIA Regulatory Requests — Own the program end-to-end, including responses to regulator requests for information about RIAs that custody on Altruist's platform (records, transactions, holdings, correspondence, and related production).
• WSPs and product compliance — Partner directly with the Head of Compliance as a senior IC on the firm's Written Supervisory Procedures and on product compliance reviews for new launches and material changes.
• Lead, coach, and grow the team; set the quality bar across all three programs and develop both associates toward the next level
• Set multi-quarter strategy and roadmap for the pillar, aligned to firm strategy, product direction, and the regulatory horizon
• Serve as a lead Compliance point of contact for regulators within scope; co-author regulator-facing positions with Legal and manage substantive enforcement and remediation work
• Drive remediation of material issues across the pillar; own the control environment and accountability for outcomes
• Identify, assess, and escalate emerging regulatory risk; recommend and implement enhancements to policies, systems, controls, and training
• Brief executives and contribute to board and audit/risk committee materials on substantive risk and compliance topics

What you bring

• Experience — 10+ years of hands-on compliance experience at a broker-dealer and/or investment adviser, including 3+ years leading and developing teams. Demonstrated ownership of multiple compliance programs at scale, with comfort operating as a player-coach.
• Investment adviser compliance experience strongly preferred
• Prior experience in a fintech or high-growth financial services environment strongly preferred
• Program breadth — Direct experience owning at least two of: marketing compliance, third-party RIA regulatory requests, or employee compliance (licensing, registration, CE, and insider trading)
• Regulatory expertise — Deep knowledge of FINRA and SEC rules, including FINRA Rule 2210, the SEC Marketing Rule, and the Investment Advisers Act, with the judgment to shape substantive positions, set policy, and apply regulations in a practical, solutions-oriented way
• Regulator-facing experience — Track record as a lead point of contact with regulators, including managing exams, inquiries, and substantive remediation
• Strategic leadership — Sets multi-quarter direction, anticipates second-order effects of regulatory and product change, and connects regulatory shifts to operational impact
• People leadership — Hires strong talent, develops associates toward the next level, runs rigorous calibration and performance management, and sets a high quality bar across multiple programs
• Executive presence — Trusted partner to VPs and C-suite; briefs executives on complex risk topics and contributes to board materials
• Education — Bachelor's degree (B.A. or B.S.) in a relevant field
• Securities licenses — Series 7 and Series 24 required; Series 4 preferred or required within 90 days of hire
• Technical aptitude — Technologically savvy; gets up to speed quickly on modern tech stacks and partners credibly with Engineering and Product
• Influence and communication — Drives outcomes across Compliance, Legal, Operations, Product, and Engineering; persuades with data and regulatory rationale rather than authority
• Bonus points if you bring:
• Hands-on experience authoring and maintaining Written Supervisory Procedures (WSPs)
• Experience administering an insider trading program 

The opportunity

We're hiring a Compliance Director to own a major pillar of Altruist's compliance program spanning Marketing Compliance, Third-Party RIA Regulatory Requests, and Employee Compliance — including licensing and registration, continuing education, and our Insider Trading program. You'll lead a team of two compliance associates supporting these programs and partner directly with the Head of Compliance as a senior individual contributor on Written Supervisory Procedures (WSPs) and product compliance.

This is a player-coach role. You'll set multi-quarter strategy across the pillar, develop the talent on your team, and stay hands-on on the highest-leverage substantive work. You'll also serve as a trusted partner to executives across Product, Engineering, Legal, and Marketing, and as a lead point of contact for regulators on matters within scope.

*This is a hybrid role requiring three days per week in the office.

Your impact

• Marketing Compliance — Own the program end-to-end, including the review and approval framework for product-specific communications, disclosures, and materials across web and app platforms under FINRA Rule 2210 and the SEC Marketing Rule.
• Employee Compliance — Own the program end-to-end, including licensing and registration, continuing education, new employee onboarding, issue remediation, and the firm's Insider Trading program (pre-clearance, blackout windows, and ongoing monitoring).
• Third-Party RIA Regulatory Requests — Own the program end-to-end, including responses to regulator requests for information about RIAs that custody on Altruist's platform (records, transactions, holdings, correspondence, and related production).
• WSPs and product compliance — Partner directly with the Head of Compliance as a senior IC on the firm's Written Supervisory Procedures and on product compliance reviews for new launches and material changes.
• Lead, coach, and grow the team; set the quality bar across all three programs and develop both associates toward the next level
• Set multi-quarter strategy and roadmap for the pillar, aligned to firm strategy, product direction, and the regulatory horizon
• Serve as a lead Compliance point of contact for regulators within scope; co-author regulator-facing positions with Legal and manage substantive enforcement and remediation work
• Drive remediation of material issues across the pillar; own the control environment and accountability for outcomes
• Identify, assess, and escalate emerging regulatory risk; recommend and implement enhancements to policies, systems, controls, and training
• Brief executives and contribute to board and audit/risk committee materials on substantive risk and compliance topics

What you bring

• Experience — 10+ years of hands-on compliance experience at a broker-dealer and/or investment adviser, including 3+ years leading and developing teams. Demonstrated ownership of multiple compliance programs at scale, with comfort operating as a player-coach.
• Investment adviser compliance experience strongly preferred
• Prior experience in a fintech or high-growth financial services environment strongly preferred
• Program breadth — Direct experience owning at least two of: marketing compliance, third-party RIA regulatory requests, or employee compliance (licensing, registration, CE, and insider trading)
• Regulatory expertise — Deep knowledge of FINRA and SEC rules, including FINRA Rule 2210, the SEC Marketing Rule, and the Investment Advisers Act, with the judgment to shape substantive positions, set policy, and apply regulations in a practical, solutions-oriented way
• Regulator-facing experience — Track record as a lead point of contact with regulators, including managing exams, inquiries, and substantive remediation
• Strategic leadership — Sets multi-quarter direction, anticipates second-order effects of regulatory and product change, and connects regulatory shifts to operational impact
• People leadership — Hires strong talent, develops associates toward the next level, runs rigorous calibration and performance management, and sets a high quality bar across multiple programs
• Executive presence — Trusted partner to VPs and C-suite; briefs executives on complex risk topics and contributes to board materials
• Education — Bachelor's degree (B.A. or B.S.) in a relevant field
• Securities licenses — Series 7 and Series 24 required; Series 4 preferred or required within 90 days of hire
• Technical aptitude — Technologically savvy; gets up to speed quickly on modern tech stacks and partners credibly with Engineering and Product
• Influence and communication — Drives outcomes across Compliance, Legal, Operations, Product, and Engineering; persuades with data and regulatory rationale rather than authority
• Bonus points if you bring:
• Hands-on experience authoring and maintaining Written Supervisory Procedures (WSPs)
• Experience administering an insider trading program 

The opportunity

As a Relationship Manager at Altruist, you’ll own growth, adoption, and retention for a portfolio of high‑value RIA firms on our custodial platform.

You are the primary point of contact and strategic partner for firm leadership and key stakeholders helping them grow, compete, and succeed by fully leveraging Altruist across their books of business. You will bring the “best of Altruist” to your firms by orchestrating cross‑functional resources and by proactively identifying opportunities to improve their efficiency, profitability, and client experience.

You’ll combine deep RIA industry knowledge, consultative relationship skills, and disciplined account management to drive net new assets, expand share of wallet, and move Altruist up the buy/sell hierarchy within each firm. This role is ideal for someone who loves building long‑term, high‑trust relationships while being directly accountable for ambitious growth and retention targets.

Your impact

Strategic relationship leadership

• Serve as the primary relationship owner for a portfolio of advisor firms, including complex, multi‑stakeholder “top tier” relationships.
• Develop a deep understanding of each firm’s strategy, economics, client segments, service model, and technology stack and how Altruist can help them grow, operate more efficiently, and elevate their client experience.
• Position Altruist as a strategic partner rather than a vendor by aligning on multi‑year plans, quantifying impact, and continuously expanding the breadth and depth of services used.

Growth, adoption, and retention

• Consistently meet or exceed quarterly and annual growth, adoption, and retention targets for your book of business.
• Drive net new assets, increased household penetration, and expanded usage of key Altruist capabilities ( Model Marketplace, Direct Indexing, HYC, Tax Loss Harvesting, ALTS, Margin) 
• Identify at‑risk relationships early, create clear recovery plans, and execute them with urgency and discipline.

Advisor practice consulting & business reviews

• Conduct structured business reviews with firm leadership that connect Altruist’s platform and services to firm‑level KPIs (growth, efficiency, profitability, client experience, risk).
• Provide practice management and operational insights drawing on your knowledge of RIA technology, operations, fee structures, and competition to help firms modernize and scale.

Cross‑functional orchestration & advocacy

• Coordinate closely with Sales, Service and Product to proactively anticipate client needs and resolve issues as they arise.
• Bring the “best of Altruist” to your firms by aligning the right internal experts and programs to each opportunity or challenge.
• Systematically capture advisor feedback and surface insights that shape product roadmap, marketing campaigns, relationship management plays, and go‑to‑market strategy.

Events, education, and thought leadership

• Partner with Marketing and Sales to organize and participate in client events, workshops, and webinars (virtual and in‑person) that deepen relationships, drive product adoption, and position Altruist as a thought partner.

Operational excellence & discipline

• Maintain accurate and complete records of engagements, opportunities, account plans, and forecasts in Salesforce to ensure clear visibility and predictability for leadership.
• Run a disciplined operating cadence for your book (QBRs, pipeline reviews, adoption reviews, executive check‑ins) and continuously refine it based on impact.
• Demonstrate coachability and a growth mindset by actively seeking, absorbing, and applying feedback from revenue and relationship management leadership.
• Travel as needed to meet with key firms, attend events, and deepen strategic relationships (estimated up to ~25–40%, depending on territory needs).

What you bring

• 5+ years of experience in:
• Relationship management or sales at a B2B financial services, custodial, or advisor‑focused fintech organization, or
• As an independent financial advisor or RIA home‑office leader, or
• Consulting in financial services at a top‑tier management consulting firm with a focus on wealth/RIA.
• Demonstrated expertise across the RIA industry, including:
• Core technology (custodial platforms, CRM, portfolio accounting, planning, client portals),
• Sales and business development dynamics,
• Operations and practice management,
• Compliance, competition, and fee structures.
• Active FINRA Series 7 and 63 licenses
• Proficiency with Google Workspace, Salesforce, Slack, and other modern sales/CS tools.
• Proven track record of exceeding growth, retention, and relationship KPIs in a fast‑paced, high‑growth environment.
• Strong consultative sales and relationship management skills, with the ability to influence senior‑level stakeholders, run complex multi‑threaded conversations, and lead executive‑level business reviews.
• Exceptional verbal, written, and presentation skills; able to translate complex concepts into clear, actionable narratives for advisors, executives, and internal teams.
• Ability to quickly understand complex product features and workflows and connect them to tangible business outcomes for advisor firms and their clients.
• High standards for execution, with a bias toward data‑driven decision‑making, continuous improvement, and team collaboration.
• Strong organizational skills with the ability to manage a large, diverse book of business, prioritize effectively, and maintain a disciplined rhythm of business.

Bonus points

• Prior experience at a custodial platform, RIA aggregator, TAMP, or advisor‑focused fintech provider.
• Experience designing or executing advisor practice management initiatives (e.g., segmentation, service model design, pricing strategy, operational diagnostics).

The opportunity

As a Relationship Manager at Altruist, you’ll own growth, adoption, and retention for a portfolio of high‑value RIA firms on our custodial platform.

You are the primary point of contact and strategic partner for firm leadership and key stakeholders helping them grow, compete, and succeed by fully leveraging Altruist across their books of business. You will bring the “best of Altruist” to your firms by orchestrating cross‑functional resources and by proactively identifying opportunities to improve their efficiency, profitability, and client experience.

You’ll combine deep RIA industry knowledge, consultative relationship skills, and disciplined account management to drive net new assets, expand share of wallet, and move Altruist up the buy/sell hierarchy within each firm. This role is ideal for someone who loves building long‑term, high‑trust relationships while being directly accountable for ambitious growth and retention targets.

Your impact

Strategic relationship leadership

• Serve as the primary relationship owner for a portfolio of advisor firms, including complex, multi‑stakeholder “top tier” relationships.
• Develop a deep understanding of each firm’s strategy, economics, client segments, service model, and technology stack and how Altruist can help them grow, operate more efficiently, and elevate their client experience.
• Position Altruist as a strategic partner rather than a vendor by aligning on multi‑year plans, quantifying impact, and continuously expanding the breadth and depth of services used.

Growth, adoption, and retention

• Consistently meet or exceed quarterly and annual growth, adoption, and retention targets for your book of business.
• Drive net new assets, increased household penetration, and expanded usage of key Altruist capabilities ( Model Marketplace, Direct Indexing, HYC, Tax Loss Harvesting, ALTS, Margin) 
• Identify at‑risk relationships early, create clear recovery plans, and execute them with urgency and discipline.

Advisor practice consulting & business reviews

• Conduct structured business reviews with firm leadership that connect Altruist’s platform and services to firm‑level KPIs (growth, efficiency, profitability, client experience, risk).
• Provide practice management and operational insights drawing on your knowledge of RIA technology, operations, fee structures, and competition to help firms modernize and scale.

Cross‑functional orchestration & advocacy

• Coordinate closely with Sales, Service and Product to proactively anticipate client needs and resolve issues as they arise.
• Bring the “best of Altruist” to your firms by aligning the right internal experts and programs to each opportunity or challenge.
• Systematically capture advisor feedback and surface insights that shape product roadmap, marketing campaigns, relationship management plays, and go‑to‑market strategy.

Events, education, and thought leadership

• Partner with Marketing and Sales to organize and participate in client events, workshops, and webinars (virtual and in‑person) that deepen relationships, drive product adoption, and position Altruist as a thought partner.

Operational excellence & discipline

• Maintain accurate and complete records of engagements, opportunities, account plans, and forecasts in Salesforce to ensure clear visibility and predictability for leadership.
• Run a disciplined operating cadence for your book (QBRs, pipeline reviews, adoption reviews, executive check‑ins) and continuously refine it based on impact.
• Demonstrate coachability and a growth mindset by actively seeking, absorbing, and applying feedback from revenue and relationship management leadership.
• Travel as needed to meet with key firms, attend events, and deepen strategic relationships (estimated up to ~25–40%, depending on territory needs).

What you bring

• 5+ years of experience in:
• Relationship management or sales at a B2B financial services, custodial, or advisor‑focused fintech organization, or
• As an independent financial advisor or RIA home‑office leader, or
• Consulting in financial services at a top‑tier management consulting firm with a focus on wealth/RIA.
• Demonstrated expertise across the RIA industry, including:
• Core technology (custodial platforms, CRM, portfolio accounting, planning, client portals),
• Sales and business development dynamics,
• Operations and practice management,
• Compliance, competition, and fee structures.
• Active FINRA Series 7 and 63 licenses
• Proficiency with Google Workspace, Salesforce, Slack, and other modern sales/CS tools.
• Proven track record of exceeding growth, retention, and relationship KPIs in a fast‑paced, high‑growth environment.
• Strong consultative sales and relationship management skills, with the ability to influence senior‑level stakeholders, run complex multi‑threaded conversations, and lead executive‑level business reviews.
• Exceptional verbal, written, and presentation skills; able to translate complex concepts into clear, actionable narratives for advisors, executives, and internal teams.
• Ability to quickly understand complex product features and workflows and connect them to tangible business outcomes for advisor firms and their clients.
• High standards for execution, with a bias toward data‑driven decision‑making, continuous improvement, and team collaboration.
• Strong organizational skills with the ability to manage a large, diverse book of business, prioritize effectively, and maintain a disciplined rhythm of business.

Bonus points

• Prior experience at a custodial platform, RIA aggregator, TAMP, or advisor‑focused fintech provider.
• Experience designing or executing advisor practice management initiatives (e.g., segmentation, service model design, pricing strategy, operational diagnostics).

The opportunity

Altruist is looking for a high-caliber Senior or Staff Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 3 to 5+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

Altruist is looking for a high-caliber Senior or Staff Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 3 to 5+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

Altruist is looking for a high-caliber Senior or Staff Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 3 to 5+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

Altruist is looking for a high-caliber Senior or Staff Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 3 to 5+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

Altruist is seeking a Senior Manager or Director, Trading Credit Risk – Margin & Options to provide senior-level leadership over credit risk arising from customer trading activity. This role is responsible for overseeing margin and options credit exposure, setting risk strategy, and leading a team that manages risk through both steady-state operations and periods of market stress. You’ll act as a key risk leader and escalation authority, partnering closely with Trading, Brokerage Operations, Product, Engineering, Compliance, and executive Risk leadership to build out the risk framework, develop talent, and help launch and scale our margin and options offerings so programs remain compliant and scale safely.

What you’ll do

• Provide senior leadership for trading credit risk oversight related to margin lending and options trading
• Set and maintain credit risk strategy, limits, thresholds, and escalation frameworks
• Oversee monitoring of customer leverage, buying power, margin balances, and options exposure
• Lead response to market stress events, including elevated margin calls, forced liquidations, and systemic risk scenarios
• Review and challenge margin methodologies, options risk frameworks, and liquidation strategies
• Serve as a senior escalation point for high-risk accounts, complex scenarios, and firm-wide credit risk events
• Oversee and manage collateral requirements and firm obligations at The Options Clearing Corporation (OCC)
• Partner with Trading, Product, and Engineering on risk rule changes, automation, and platform enhancements
• Lead preparation and presentation of credit risk reporting to senior leadership and risk committees
• Support and lead regulatory exams, audits, and supervisory interactions
• Own and maintain credit risk policies, WSPs, and governance documentation
• Lead, mentor, and develop managers and analysts; build a strong, resilient risk team
• Drive continuous improvement of risk analytics, controls, and monitoring tools

What you bring

• 7+ years of experience in trading credit risk, margin risk, or brokerage risk management
• Deep, hands-on expertise in margin lending and options trading
• Strong understanding of customer leverage, options strategies, and liquidation mechanics
• Experience managing OCC collateral and clearing risk requirements and familiarity with OCC Encore
• Extensive experience in a second-line risk oversight or independent risk function
• Proven people leadership experience, including managing managers or leading larger teams
• Ability to make sound risk decisions under pressure and during volatile market conditions
• Strong executive communication skills and ability to influence senior stakeholders
• Excellent judgment, strategic thinking, and operational discipline

Licenses and credentials

• Series 7 and Series 63 required
• Series 24 and Series 4 required
• Series 57 required, or the ability to obtain within 90 days of employment

Nice to have

• Experience at a custodian, clearing firm, or fintech brokerage
• Familiarity with FIS and Sterling trading platforms is a plus
• Background in stress testing models, margin engines, or automated credit risk systems
• Experience leading risk functions through significant market events
• Familiarity with clearing, OMS/EMS, or brokerage risk platforms
• Experience scaling risk programs in high-growth environments

Why you'll love this role

• Senior ownership of high-impact trading credit risk
• Opportunity to shape firm-wide margin and options risk strategy
• High visibility with executive leadership and risk governance forums
• Leadership role with meaningful team-building responsibility
• Mission-driven culture focused on protecting clients while enabling growth

The opportunity

Altruist is looking for a high-caliber Staff or Senior Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 8+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

Altruist is entering an exciting phase, and we're looking for someone to own all things IT related for our Dallas office! 

This role is hybrid, with four days per week in our Dallas office.

What you’ll do

• Technical Troubleshooting: Confidence in diagnosing and resolving advanced hardware, software, network, and application issues that require more depth than entry-level support.
• System Administration: Managing user accounts, permissions, and security groups in identity access management and Active Directory. 
• Network Maintenance: Monitoring in the office network performance, configuring network hardware, and troubleshooting VPN related issues. 
• Onboarding/Offboarding & Infrastructure: Handling device imaging (e.g., Jamf, Intune), setting up new workstations, and managing physical/virtual server resources. 
• Documentation & Tickets: Maintaining detailed documentation of issues in Jira Service Management, creating knowledge base articles, and providing detailed RCA for recurring issues. 
• Escalation & Collaboration: Serving as a bridge between L1 support and systems administration/engineering teams, handling escalated tickets and collaborating on major incidents.
• In-office Support: Provide end-user support, maintain on-site printers, and support on-site conference A/V equipment.

What you’ll bring

• Minimum of 3-5 years of experience.
• Experience with internet security tools and data governance. 
• Experience in network management with an understanding of TCP/IP protocols and LAN/WAN configuration. 
• Strong knowledge of Google Suite, Office 365, Okta, AWS, Zoom, and Active Directory.
• Experience with device endpoint management: Jamf, VSA, MS Intune. 
• Preferred experience with Windows and PC endpoints.  
• Experience with API knowledge to integrate IT systems, streamline automation, and enhance support efficiency.
• Confidence in using AI/low-code (OktaWorkflows, N8N, Claude Code, Glean) tooling to automate manual tasks. 
• Hands-on experience with troubleshooting on-site networking equipment. 
• Strong knowledge of Meraki network management is preferred.
• Thorough knowledge of information technology, computer systems, applications, and networking.
• A/V is a bonus to assist with live in-person events and conference room troubleshooting. 
• Strong communication, interpersonal, organizational, and coordination skills.
• Ability to lift 50lbs or more.

The opportunity

Altruist is in the midst of an exceptional growth phase and we’re excited to hire a dynamic and experienced Manager of Settlements to lead and elevate our Settlements team within the Operations department. This role is integral to ensuring seamless trading, settlement, and reporting processes. The Manager will oversee a team of Analysts and collaborate across departments to enhance operational efficiency, mitigate risk, and drive continuous improvement. This position offers the opportunity to shape the systems and processes that underpin Altruist’s clearing and settlement operations, ensuring excellence in service delivery.

Your impact

• Lead and mentor a team of Settlement Analysts, providing guidance, coaching, and development opportunities to ensure a high-performing team.
• Manage daily settlement operations, including fail control functions, buy-ins for aged fails, and daily settlement reconciliations.
• Oversee seg deficit management, including curing deficits and completing segmentation reporting.
• Collaborate with internal teams (ACATS, Securities Lending Ops, Trading, FinOp) and external stakeholders (DTC, street counterparties, 3rd party vendors) to resolve settlement issues promptly and effectively.
• Ensure accurate and timely processing of daily entries, adjustments, and corrections in the brokerage platform.
• Identify, investigate, and resolve escalated trade, cash, and position reconciliation issues.
• Develop, document, and maintain department procedures, guidelines, and controls to ensure regulatory compliance and operational efficiency.
• Partner with Product and Engineering teams to design and implement innovative solutions for process improvement and automation.
• Monitor and report fail exposures to senior management, ensuring robust risk management practices.
• Support and enhance systems integration to maintain data accuracy, consistency, and completeness across platforms.
• Stay informed on industry developments, technologies, and best practices to ensure Altruist remains at the forefront of settlement operations.
• Serve as the point of contact (POC) for fixed-income escalations, ensuring prompt resolution and effective communication with stakeholders.
• Oversee and ensure compliance with TRACE and MSRB reporting requirements, maintaining accuracy and timeliness in reporting fixed-income transactions.

What you bring

• Experience - 6+ years in brokerage operations and management, with specific expertise in trade clearance and settlements for a self-clearing broker-dealer.
• Leadership skills - strong coaching abilities with a proven track record of building and managing high-performing teams.
• Securities licenses - You studied hard and we’re excited to carry your series 7, 24, and 53 licenses
• Technical aptitude - You’re technologically savvy and are proficient with DTC, NSCC, Obligation Warehouse, SMART Track, and other DTCC applications; Expertise in fixed-income processing and settlement.  
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.

The opportunity

Altruist is looking for a high-caliber Staff or Senior Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 8+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

Altruist is looking for a high-caliber Staff or Senior Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 8+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

Altruist is looking for a high-caliber Staff or Senior Product Manager to lead our trading experience. This is a central, high-visibility role responsible for the strategic vision and end-to-end roadmap of our trading functionality. We are looking for a sharp, ambitious leader with a strong foundation in fintech or financial services and the intellectual curiosity to master the complexities of trading to build the future of investment management.

What you'll do

• Own the strategic direction and long-term roadmap for Altruist’s trading platform, serving as a key leader in a high-visibility role that impacts every advisor on our platform
• Architect a comprehensive product strategy for trading functionality, balancing the need for rapid innovation with the extreme reliability required for financial execution
• Drive cross-functional execution across Engineering, Design, and Operations to translate complex trading workflows into seamless, high-performance advisor experiences
• Lead high-stakes technical and vendor decisions, evaluating internal builds against third-party integrations to ensure a scalable and resilient trading ecosystem
• Utilize AI-driven workflows and prototyping to accelerate the product development lifecycle and maintain a competitive edge in product management
• Serve as the primary authority on trading product health, monitoring key performance metrics and directing resources to resolve systemic bottlenecks or capitalize on market shifts
• Liaise with Compliance and Trading Operations to ensure all product strategies align with the rigorous demands of a regulated financial environment

What you bring

• 8+ years of product management experience from a high-caliber tech firm or fintech, where you have a proven track record of launching and scaling complex products
• Prior experience in trading or investment platforms is a significant plus; while deep expertise isn't required, familiarity with OMS/EMS workflows, order types, or market mechanics will accelerate your impact
• Foundational financial acumen, including a solid grasp of investment management terms, calculations, and the operational needs of a professional broker-dealer
• Deep technical literacy, enabling you to engage as a peer with engineers, challenge technical assumptions, and understand system trade-offs
• Exceptional communication skills, with the ability to distill abstract strategic goals into concrete requirements and get diverse stakeholders across the company on board
• Operational flexibility to support US market hours, ensuring product leadership and coverage are available during the most critical windows of the trading day
• Hybrid based in San Francisco, Los Angeles, or Dallas to maintain close proximity to our core product, engineering, and operations leadership
• Bachelor's degree required. MBA and/or CFA designation preferred

The opportunity

This is not a traditional support role. Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work requires a high degree of adaptability, curiosity, and resilience. Our advisors rely on us to navigate challenges that are often nuanced, unfamiliar, or time-sensitive, and that responsibility is not for everyone.

We are looking for individuals who bring kindness and empathy to every interaction, intellectual rigor to problem-solving, and the grit to persist through ambiguity. There's a lot to learn in this role, and success requires comfort with complexity, change, and continuous growth.

As the team continues to scale, Advisor Support Representatives may develop deeper expertise within a specific product or operational specialization while continuing to provide broader-based advisor support. This role is well-suited for individuals who enjoy mastering complex systems, tackling hard problems others avoid, and growing into trusted product and process experts over time.

Your impact

• Utilize proprietary and partner systems to diagnose and resolve complex customer inquiries spanning account opening, funding, trading, fee billing, reporting, and account maintenance
• Sleuth defects and proactively shepherd issues to resolution in close partnership with product, engineering, operations, and compliance teams
• Provide exceptional customer service by building rapport, demonstrating empathy, and driving advisor trust and long-term loyalty
• Become an expert in Altruist’s product offering and end-to-end operational workflows
• Develop deeper expertise within one or more product or operational specializations, serving as a go-to resource for advisors and internal partners
• Apply advanced product and process knowledge to resolve more complex or nuanced advisor issues within your specialization
• Translate complex customer issues clearly for both technical and non-technical audiences
• Tag data and feedback gathered through customer interactions to inform product roadmap prioritization and process improvement
• Help maintain and update response templates, internal documentation, and platform FAQs
• Adhere to all compliance and regulatory guidelines at all times

What you bring

• Experience
  • 2 or more years of customer support or call center experience
  • 2 or more years of broker-dealer operations or clearing firm experience
  • Working knowledge of investing and an understanding of what Registered Investment Advisors (RIA) do on behalf of their clients
  • Proficiency with ticket management systems such as Salesforce and Jira
  • Deep empathy for customers, including exemplary active listening and interpersonal skills
• Education - Bachelor’s degree or equivalent professional experience preferred
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks and ticket management systems (i.e., Salesforce Jira, etc.)
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.
• Bonus points if you bring
  • FINRA series 7 and 63 license preferred

The opportunity

We’re hiring a Senior Compliance Manager to help lead product and marketing compliance efforts, support employee compliance, and partner on broader regulatory initiatives, balancing strong compliance oversight with innovation and growth.

Your impact

• Lead key elements of Altruist’s regulatory compliance programs for its FINRA-member broker-dealer and SEC-registered investment adviser
• Serve as a strategic compliance partner on new product initiatives, setting compliance guardrails, resolving issues, and making risk-based determinations in consultation with senior stakeholders
• Act as a subject matter expert on product and marketing compliance under SEC and FINRA rules, advising business and marketing teams
• Oversee the review and approval of product-specific communications, disclosures, and materials across web and app platforms
• Lead the employee compliance program, including licensing and registration, continuing education, issue remediation, and new employee onboarding
• Support ad-hoc initiatives aligned with evolving business priorities
• Serve as an escalation point for complex compliance matters, providing guidance and mentorship to colleagues and business partners
• Drive the development, implementation, and ongoing monitoring of compliance policies and procedures
• Identify, assess, and escalate emerging compliance risks, recommending and implementing enhancements to policies, systems, controls, and training

What you bring

• Experience: 7+ years of hands-on compliance experience at a broker-dealer and investment adviser, with an emphasis on product and/or marketing compliance
  • Investment adviser compliance experience strongly preferred
  • Prior experience in a fintech or high-growth financial services environment strongly preferred
• Regulatory expertise - Strong knowledge of FINRA and SEC rules, paired with sound judgment and the ability to apply regulations in a practical, solutions-oriented manner
• Education - Bachelor’s degree (B.A. or B.S.) in a relevant field
• Securities licenses - Series 7 and Series 24 required; Series 4 preferred or required within 90 days of hire
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks 
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - You engage in intentional dialogue, listen actively, and share perspectives thoughtfully, with the ability to influence and build trust across compliance, operations, product, and engineering teams.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks
• Bonus points if you bring
  • Hands-on experience managing licensing and registration functions
  • Experience interacting with regulators
  • Prior experience leading a team

The opportunity

We’re hiring a Senior Compliance Manager to help lead product and marketing compliance efforts, support employee compliance, and partner on broader regulatory initiatives, balancing strong compliance oversight with innovation and growth.

Your impact

• Lead key elements of Altruist’s regulatory compliance programs for its FINRA-member broker-dealer and SEC-registered investment adviser
• Serve as a strategic compliance partner on new product initiatives, setting compliance guardrails, resolving issues, and making risk-based determinations in consultation with senior stakeholders
• Act as a subject matter expert on product and marketing compliance under SEC and FINRA rules, advising business and marketing teams
• Oversee the review and approval of product-specific communications, disclosures, and materials across web and app platforms
• Lead the employee compliance program, including licensing and registration, continuing education, issue remediation, and new employee onboarding
• Support ad-hoc initiatives aligned with evolving business priorities
• Serve as an escalation point for complex compliance matters, providing guidance and mentorship to colleagues and business partners
• Drive the development, implementation, and ongoing monitoring of compliance policies and procedures
• Identify, assess, and escalate emerging compliance risks, recommending and implementing enhancements to policies, systems, controls, and training

What you bring

• Experience: 7+ years of hands-on compliance experience at a broker-dealer and investment adviser, with an emphasis on product and/or marketing compliance
  • Investment adviser compliance experience strongly preferred
  • Prior experience in a fintech or high-growth financial services environment strongly preferred
• Regulatory expertise - Strong knowledge of FINRA and SEC rules, paired with sound judgment and the ability to apply regulations in a practical, solutions-oriented manner
• Education - Bachelor’s degree (B.A. or B.S.) in a relevant field
• Securities licenses - Series 7 and Series 24 required; Series 4 preferred or required within 90 days of hire
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks 
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - You engage in intentional dialogue, listen actively, and share perspectives thoughtfully, with the ability to influence and build trust across compliance, operations, product, and engineering teams.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks
• Bonus points if you bring
  • Hands-on experience managing licensing and registration functions
  • Experience interacting with regulators
  • Prior experience leading a team

The opportunity

We’re hiring a Senior Compliance Manager to help lead product and marketing compliance efforts, support employee compliance, and partner on broader regulatory initiatives, balancing strong compliance oversight with innovation and growth.

Your impact

• Lead key elements of Altruist’s regulatory compliance programs for its FINRA-member broker-dealer and SEC-registered investment adviser
• Serve as a strategic compliance partner on new product initiatives, setting compliance guardrails, resolving issues, and making risk-based determinations in consultation with senior stakeholders
• Act as a subject matter expert on product and marketing compliance under SEC and FINRA rules, advising business and marketing teams
• Oversee the review and approval of product-specific communications, disclosures, and materials across web and app platforms
• Lead the employee compliance program, including licensing and registration, continuing education, issue remediation, and new employee onboarding
• Support ad-hoc initiatives aligned with evolving business priorities
• Serve as an escalation point for complex compliance matters, providing guidance and mentorship to colleagues and business partners
• Drive the development, implementation, and ongoing monitoring of compliance policies and procedures
• Identify, assess, and escalate emerging compliance risks, recommending and implementing enhancements to policies, systems, controls, and training

What you bring

• Experience: 7+ years of hands-on compliance experience at a broker-dealer and investment adviser, with an emphasis on product and/or marketing compliance
  • Investment adviser compliance experience strongly preferred
  • Prior experience in a fintech or high-growth financial services environment strongly preferred
• Regulatory expertise - Strong knowledge of FINRA and SEC rules, paired with sound judgment and the ability to apply regulations in a practical, solutions-oriented manner
• Education - Bachelor’s degree (B.A. or B.S.) in a relevant field
• Securities licenses - Series 7 and Series 24 required; Series 4 preferred or required within 90 days of hire
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks 
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - You engage in intentional dialogue, listen actively, and share perspectives thoughtfully, with the ability to influence and build trust across compliance, operations, product, and engineering teams.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks
• Bonus points if you bring
  • Hands-on experience managing licensing and registration functions
  • Experience interacting with regulators
  • Prior experience leading a team

The opportunity

This is not a traditional support role. Advisor Support Representatives at Altruist operate at the intersection of product, operations, and service, solving complex problems that directly impact advisors and their clients. The work requires a high degree of adaptability, curiosity, and resilience. Our advisors rely on us to navigate challenges that are often nuanced, unfamiliar, or time-sensitive, and that responsibility is not for everyone.

We are looking for individuals who bring kindness and empathy to every interaction, intellectual rigor to problem-solving, and the grit to persist through ambiguity. There's a lot to learn in this role, and success requires comfort with complexity, change, and continuous growth.

As the team continues to scale, Advisor Support Representatives may develop deeper expertise within a specific product or operational specialization while continuing to provide broader-based advisor support. This role is well-suited for individuals who enjoy mastering complex systems, tackling hard problems others avoid, and growing into trusted product and process experts over time.

Your impact

• Utilize proprietary and partner systems to diagnose and resolve complex customer inquiries spanning account opening, funding, trading, fee billing, reporting, and account maintenance
• Sleuth defects and proactively shepherd issues to resolution in close partnership with product, engineering, operations, and compliance teams
• Provide exceptional customer service by building rapport, demonstrating empathy, and driving advisor trust and long-term loyalty
• Become an expert in Altruist’s product offering and end-to-end operational workflows
• Develop deeper expertise within one or more product or operational specializations, serving as a go-to resource for advisors and internal partners
• Apply advanced product and process knowledge to resolve more complex or nuanced advisor issues within your specialization
• Translate complex customer issues clearly for both technical and non-technical audiences
• Tag data and feedback gathered through customer interactions to inform product roadmap prioritization and process improvement
• Help maintain and update response templates, internal documentation, and platform FAQs
• Adhere to all compliance and regulatory guidelines at all times

What you bring

• Experience
  • 2 or more years of customer support or call center experience
  • 2 or more years of broker-dealer operations or clearing firm experience
  • Working knowledge of investing and an understanding of what Registered Investment Advisors (RIA) do on behalf of their clients
  • Proficiency with ticket management systems such as Salesforce and Jira
  • Deep empathy for customers, including exemplary active listening and interpersonal skills
• Education - Bachelor’s degree or equivalent professional experience preferred
• Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks and ticket management systems (i.e., Salesforce Jira, etc.)
• Ownership - The pride you put into every aspect of your work is unparalleled and undeniable
• Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.
• Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.
• Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, the ability to discover the unknown, and are open to differing perspectives. 
• Creative problem solving - Identifying the problem is simply not enough. You’re instinctually creative with your approach in finding solutions to roadblocks.
• Bonus points if you bring
  • FINRA series 7 and 63 license preferred

About the position

Altruist is entering an exciting new phase, and we're looking for an Tax and Retirement Operations Analyst to join our team. As a Tax & Retirement Operations Analyst, you’ll play a vital role behind the scenes, ensuring that all tax, cost basis, and retirement operations are accurate, compliant, and efficient. You’ll maintain the integrity of thousands of client accounts — processing transactions, reconciling data, producing tax forms, and ensuring compliance with IRS and regulatory standards.

This role is ideal for someone with exceptional attention to detail, a strong understanding of brokerage and retirement operations, and a drive to deliver operational excellence in a fast-paced fintech environment.

What you’ll do

• Maintain and update client cost basis across equities, mutual funds, ETFs, fixed income, and options.
• Process and reconcile corporate actions (splits, mergers, spin-offs, return of capital events) with real-time cost basis adjustments.
• Manage wash sales, gain/loss adjustments, and tax corrections in compliance with IRS standards.
• Support the production, review, and reconciliation of tax forms, including Forms 1099-B, 1099-DIV, 1099-INT, 1099-MISC, 1099-OID, 5498, and 1099-R.
• Investigate and resolve cost basis discrepancies by collaborating with custodians, fund companies, and internal teams.
• Ensure complete and accurate cost basis preservation during ACATs, non-ACATs, and asset transfers.
• Manage transactions including contributions, distributions, rollovers, RMD recalculations, Roth conversions, recharacterizations, and death claims.
• Collaborate with internal teams (Client Success, Compliance, Product, Engineering) to improve processes and resolve operational issues.
• Ensure all retirement operations meet regulatory and IRS standards, including Publication 590-A/B and the SECURE Acts.

What you’ll bring

• 1+ years of experience in financial operations, retirement services, cost basis management, or brokerage operations
• Bachelor’s degree or equivalent experience in financial services, operations, or accounting.
• Knowledge of IRA and 401(k) account rules, custodial operations, and tax reporting.
• Familiarity with a wide range of investment products (stocks, bonds, mutual funds, ETFs, options).
• Sharp attention to detail with strong analytical and problem-solving skills.
• Ability to prioritize, multitask, and thrive in a deadline-driven environment.
• Excellent written and verbal communication skills with the ability to collaborate cross-functionally.

Nice to have:

• FINRA Series 99 or Series 7 license (or willingness to obtain).
• Understanding of retirement vs. non-retirement tax treatment and beneficiary rules.
• Knowledge of IRA and 401(k) account rules, custodial operations, and tax reporting.