The Community You Will Join:

The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine — a talented team of ML engineers, applied researchers, and technical program managers who connect guests to the right listings across every surface and help hosts compete and thrive in our marketplace. We work at the intersection of search ranking, recommendations, personalization, and generative AI, and we're building toward a future where Airbnb feels less like a search engine and more like a knowledgeable travel companion that understands your needs across your entire trip journey.

The Difference You Will Make:

As Product Manager for Relevance & Personalization, you will help set the strategy and drive execution for some of Airbnb's highest-leverage AI systems. You'll own the roadmap and shape how personalization works across the guest journey, and help define how we close the feedback loop for hosts. You'll partner with engineers, researchers, designers, and cross-functional teams to ship systems that directly drive bookings, guest satisfaction, and host success — at global scale.

A Typical Day: 

• Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences
• Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health
• Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design
• Align cross-functional partners — Guest, Host, MarTech, Trust & Safety, Customer Support — on shared goals and sequencing
• Drive the Tripcycle vision: ensuring R&P's intelligence layer connects across the full trip lifecycle, from inspiration through post-trip
• Design and oversee A/B experiments with rigorous metric design and long-term effect measurement
• Translate complex technical tradeoffs into clear decisions for engineering teams and concise narratives for leadership
• Foster an environment where engineers and product managers collaborate on building the future
• Stay close to guests and hosts: synthesize user research, marketplace data, and competitive signals to sharpen your intuition and refine strategy

Your Expertise:

• 10+ years of product management experience, with at least 3 years on ML, search, recommendations, or AI-powered products at scale
• Track record of owning strategy and roadmap for technically complex systems — not just managing features, but setting direction and making hard prioritization calls
• Strong experimentation fluency: comfortable designing A/B tests, interpreting counterfactual results, and reasoning about proxy metrics vs. long-term outcomes
• Experience working on two-sided marketplaces or platforms where you balanced supply-side and demand-side tradeoffs
• Ability to earn the respect of Staff and Principal-level engineers and researchers — you don't need to write code, but you need to engage at a level that builds credibility
• Clear, structured communicator who can distill complex technical tradeoffs for executives and translate strategic intent into actionable guidance for engineers
• Experience with LLM-based products in production — ideally involving evaluation challenges, latency constraints, or safety and guardrail work (preferred)
• Familiarity with reinforcement learning, contextual bandits, or explore/exploit frameworks in a product context (preferred)
• Background working alongside applied researchers or with teams that publish externally (preferred)

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product intuition with research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.

The Difference You Will Make:

Airbnb is seeking an experienced product leader to own the guest-facing quality merchandising experience. You will join the team focused on trip quality, building features that close the gap between guest expectations and actual trip experiences. This team's work touches every single booking decision on a platform that facilitates  hundreds of millions of trips and an incredibly diverse global inventory. 

You will ship and iterate on AI-powered features that help guests make more confident booking decisions — synthesizing signals from reviews, ratings, and listing data into quality information that is clear, personalized, and trustworthy. This means working hands-on with Data Science to evaluate model performance and translate outputs into better product decisions, not just defining requirements and handing them off.

This role requires close partnership with the Policy, Privacy, and Legal teams — particularly on review integrity,  AI-generated content, and trust-related guest-facing features. You will work especially closely with the quality data platform team to generate and consume accurate quality signals that foster a trusted marketplace, as well as across Design, Engineering, and Data Science to ship and iterate at scale. This is a critical role that spans the end-to-end guest experience around listing quality information, and the features you build will be part of the experience for every guest who considers booking on Airbnb.

A Typical Day: 

• Develop and execute the product roadmap for Trip Quality Merchandising and AI, with a focus on shipping AI-powered features that improve how guests evaluate listing quality.
• Define product requirements for generative AI features (e.g. listing summaries, quality highlights) and ML ranking systems, including evaluation criteria, guardrails, and iteration plans.
• Partner with Data Science to assess model performance — understanding where outputs are accurate and trustworthy, and where they fall short — and translate those assessments into concrete product improvements.
• Craft the product narrative that inspires teams, leadership, and the company and builds alignment  on the quality merchandising strategy.
• Partner with design, engineering, and customer support to deliver features that improve both guest and host experiences. Collaborate closely with our Policy, Privacy, and Legal teams on topics that are essential to making Airbnb one of the most trusted marketplaces in the world.
• Build AI-powered features that improve how guests evaluate listing quality, partnering with Data Science to evaluate model performance and translate outputs into product decisions.
• Build deep expertise in how guests evaluate listing quality through user research, marketplace data, and competitive  analysis; use those insights to define and prioritize features that will lead to improved user experiences and a better Airbnb service.
• Make prioritization decisions that balance guest experience, platform integrity, and host impact. Efficiently execute to ship updates and deliver impact for our business and customers.

Your Expertise:

• 10+ years of product management experience.
• Hands-on track record shipping AI/ML-powered features on consumer products — including generative AI features (LLM-based summarization, content generation) and ML ranking or personalization systems — with direct involvement in defining evaluation criteria and improving model outputs.
• Expert ability to use data and business analysis to inform product strategy and drive decisions.
• Domain familiarity with marketplace trust/quality, search/ranking/relevance, or content/feedback systems is strongly preferred.
• Experience creating product messaging and delivering to customers.
• Demonstrated track record of building cross-functional and executive leadership alignment.  
• Experience working on consumer products with marketplace dynamics on a global scale.
• Entrepreneurial track record of taking an idea to reality.
• Excited to lead cross-functional execution, from strategy through shipped product in a fast-paced environment.
• Desire to do individual contributor product management work.
• Excellent written and verbal communication; adept at simplifying complex AI/ML and data concepts for diverse audiences.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, California to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

At Airbnb, we believe technology has the power to bring people together — and our engineers are the ones building it. Our Engineering org is a diverse, fast-moving group of teams working across Payments, Trust, Marketing, Relevance & Personalization, and more. Together, we're tackling some of the hardest problems in tech: search relevance at global scale, fraud prevention, seamless payments, and fueling growth — all while delivering a product experience that feels effortless and beautiful. We're also at the forefront of integrating AI and machine learning into our products — from personalized search experiences to intelligent trust and safety systems — and we're looking for curious engineers who are excited to grow alongside this technology.

If you're energized by engineering that creates real-world human connection — and by the idea that your code will be experienced by millions of people around the world — you'll feel right at home here.

The Difference You Will Make:

As a Software Engineer (New Grad) at Airbnb, you’ll play a vital role in building, supporting, and refining the products and systems that make Airbnb’s mission possible. Your work will directly contribute to high-quality, reliable experiences for our global community—whether you’re fixing bugs, launching well-defined features, or enhancing existing components. You'll also have the opportunity to contribute to AI-powered features, applying foundational knowledge of machine learning concepts and modern AI tools to build smarter, more personalized experiences for our hosts and guests. By clearly communicating challenges and collaborating with teammates across functions, you’ll help drive projects forward with transparency and trust.

You’ll foster a sense of belonging by actively seeking feedback, sharing your own learnings, and supporting the onboarding of new team members. You’ll help uphold Airbnb’s commitment to excellence by following best practices, delivering tasks autonomously, and continually improving your technical skills. Your curiosity, empathy, and commitment to candid communication will empower you to make a meaningful impact—on projects, teammates, and Airbnb’s inclusive culture.

A Typical Day: 

• Attend team syncs to discuss priorities, share progress, and surface any blockers with transparency.
• Dive into coding—fixing bugs, developing features, or refining APIs and components—while applying best practices for code quality, error handling, and testability. Leverage AI-assisted development tools (e.g., Claude Code or similar) to accelerate your workflow and improve code quality.
• Participate in design or code reviews, ask clarifying questions, and apply feedback to improve your work. Work closely with cross-functional partners like product managers and designers to ensure your tasks align clearly with broader goals.
• Dedicate time to expanding your technical knowledge through documentation, mentorship, or internal knowledge-sharing sessions. This includes staying current on AI/ML developments relevant to your team's domain — whether that's recommendation systems, natural language understanding, or AI safety practices. Seek guidance from managers or tech leads when tackling unfamiliar problems.
• Contribute to team activities, such as onboarding new hires (e.g., being an onboarding buddy), sharing observations from the hiring process, or joining in cultural events focused on diversity, inclusion, and innovation.
• Share updates on your progress and next steps, highlighting challenges or learnings. 

Your Expertise:

This role is designed for recent graduates (Bachelor's or Master's) with less than 1 year of full-time professional experience who are ready to grow fast and make an impact.

• Strong foundation in Computer Science fundamentals — data structures, algorithms, design patterns, and systems thinking
• Proficiency in one or more of: Java, Scala, Ruby, Ruby on Rails, C++, SQL, HTML/CSS, JavaScript, Objective-C, Swift (iOS), or Kotlin (Android)
• Foundational awareness of AI/ML concepts — such as supervised learning, model evaluation, or working with APIs backed by large language models (LLMs) — gained through coursework, personal projects, or internships
• Familiarity with Python and common AI/ML libraries (e.g., NumPy, scikit-learn, or PyTorch) is a plus, as is experience integrating cloud-based AI services or LLM APIs
• An understanding of responsible AI principles — including fairness, privacy, and safety — and a curiosity about how these apply to real-world product development
• Bonus points for leadership experience, community involvement, or teaching/mentoring — we love engineers who invest in others

Your Location:

Preference for candidates based in San Francisco, California or Seattle, Washington with the ability to commute to the office three days per week. Additional in-person attendance for team meetings or offsites may be required as needed. Domestic Relocation support will be provided for candidates open to relocating.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

*Multiple positions available*

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future.

The Difference You Will Make:

Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day: 

• Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
• Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 
• World-class communicator that can simplify the complex 
• Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
• Brings an experienced product mindset to tie strategy and execution together 
• Develops program plans that are unique to each initiative and require strategic thinking 
• Operates at a variety of altitudes by tailoring communication style and approach 
• Expert collaborator that is able to understand consumer, technology, and design
• Goes beyond status reporting to drive issues to resolution 
• Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

• 8+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
• Strong product and/or technology experience including product management or engineering (software preferred) 
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 
• World-class verbal and written communication skills that can simplify complex topics 
• Exceptional influencing and presentation skills 
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide major releases.  You would be joining the business process and operations (BPO) sub-team which is responsible for streamlining processes, supporting strategic initiatives and ensuring that operations are carried out efficiently across the organization.

The Difference You Will Make:

The Workshop Operations Manager, a senior individual contributor role, focused on the planning, scheduling and coordinating the key discovery and decision making forums in support of the Executive CEO Workshop schedule.  This advanced operational role is responsible for designing and sustaining the processes, tools, and automations for what is our Workshop Operating System - the operational backbone that connects the company's product roadmap teams to its most senior leaders.  The Workshop Operating System is what enables leaders to review the right work at the right time.  Critical skills and abilities for success in this role include:

• Proactive partnership with key stakeholders like C-suite EAs, Program Managers and functional stakeholders to ensure the Workshop Operating System is connected to leaders who are responsible for how the business is growing and scaling to achieve company goals.  
• Flawless execution of daily tasks and maintaining standard workflows, including complex scheduling and prioritization management across various stakeholders and functions, data gathering on existing workflows or timeline management;
• Demonstrated ability to influence without direct authority, negotiating priorities for time allocation across cross-functional teams, and building the trust and credibility needed to drive alignment when stakeholders have competing needs. 
• Demonstrated systems thinking, attention to detail, the ability to zoom out and see cross-functional dependencies, and the judgment to make real-time prioritization trade-offs.
• Identifying bottlenecks or areas of process and/or communication improvements 
• Balancing the demands of leaders and cross-functional working teams under tight timelines and rapidly changing circumstances.

A Typical Day: 

• Design, build, and continuously improve the Workshop Operating System (WOS) infrastructure that powers the workshop process - going beyond maintaining tools to architecting them for scale
• Schedule and prioritize weekly meetings for leaders to support the execution of the company roadmap, ensuring all meeting requests are complete and accurate.  
• Partner and collaborate closely with C-suite and VP-level executive assistants and business partners to prioritize meetings and navigate scheduling conflicts, negotiate competing priorities, following up with requestors, managing daily change requests across multiple channels, bringing clarity out of complexity and communicating clearly and in a timely manner to all stakeholders
• Collect and triage executive feedback in partnership with program leadership, driving issues to resolution and escalating for guidance when necessary
• Coordinate with other roadmap planning and business process and operations colleagues to ensure the entire operations system is optimized for supporting leaderships’ needs
• Operate with the highest standards of integrity, credibility, and trustworthiness; maintain confidentiality of highly sensitive information and data

Your Expertise:

• 7+ years of experience in operations, program coordination, or business process management in a fast-paced, dynamic environment
• Role is located in the SF Bay Area with frequent work happening in office.
• Demonstrated ability to design, build, and scale operational systems - not just use existing tools, but design the infrastructure that others rely on
• Experience collaborating directly with executive C-suite and VP-level executive assistants, exercising strong judgment for prioritization and navigating ambiguity
• Excellent verbal and written communication skills that can simplify complex operational landscapes at a variety of altitudes
• Expertise in operational tooling such as Airtable, GSuite, or similar platforms, including experience with automation and scripting
• Proven ability to influence without direct management authority: build trust, negotiate trade-offs, and drive alignment across cross-functional stakeholders with competing priorities
• Experience in tech or consulting sectors preferred
• 4-year degree in business or a related field preferred
• Minimal travel required

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.

The Difference You Will Make:

Lead the vision and execution of a global, campaign-based merchandising platform that powers the discovery and promotion of Airbnb’s offerings and promotions—including Homes, Services, Experiences, Hotels, and new verticals—across all app and engagement channels. You will drive the orchestration of targeted, measurable campaigns, partner with creative and operations teams to launch tentpole and regional initiatives, and leverage AI to optimize campaign development and efficiency. Your work will directly deliver incremental revenue, expand new business lines, and delight guests at every step of their journey.

A Typical Day: 

• Lead the product vision, strategy, and platform roadmap that supports the merchandising needs of key business verticals (e.g. Homes, Services, Experiences, International) and new bets (e.g. Hotels, Luxe, Partnerships)
• Build and scale a flexible, configurable platform for rapid testing and deployment of merchandising formats and offers/incentives.
• Incorporate the latest AI technologies to automate targeting, creative asset generation, and campaign management.
• Define and measure campaign performance, revenue lift, and guest engagement.
• Partner with creative and operations teams to manage campaign calendars, assets, and global coordination.
• Efficiently execute to ship products and deliver impact for our business and users.

Your Expertise:

• 8+ years of product management experience, ideally in building platforms and campaign based marketing technology or ads /promotions systems.
• Familiarity with AI automation in campaign management.
• Track record of driving incremental revenue and scaling global programs.
• Entrepreneurial experience of taking an idea to reality.
• Demonstrated track record of building cross-functional and executive leadership alignment.  
• Desire to do individual contributor product management work.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.

The Difference You Will Make:

We are looking for a product leader to drive the transformation of Airbnb's homepage and discovery for our guest experience. In this key role, you’ll be responsible for Airbnb’s Hompeage—making it effortless for every guest to discover the most relevant Homes, Services, Experiences, and offerings yet to come, as soon as they open the Airbnb app. 

You’ll partner closely with design, engineering, and data teams to invent new browsing tools with the latest AI technologies and intuitive UI formats that delight our users. You will partner closely with our marketing team to ensure Airbnb’s voice and discovery journey expands into our lifecycle campaigns and new marketing programs. 

A Typical Day: 

• Lead the product vision, strategy, and roadmap for the discovery needs of all key business verticals (e.g. Homes, Services, Experiences, International)  and new bets (e.g. Hotels, Luxe, Partnerships)
• Lead the development of new discovery features and content formats that drive core guest and bookings growth.
• Incorporate the latest AI technologies and relevance models to uplevel Airbnb’s browsing experience
• Collaborate with marketing teams to extend Airbnb’s discovery strategy to our lifecycle and growth marketing campaigns.
• Craft the product narrative and marketing strategies that communicate the benefits and features of these products both internally and externally.
• Develop product roadmaps and build alignment across product teams (Tech, Design), cross-functional partners (FP&A, Marketing, Global Operations, Customer Experience, Trust, etc.) and Leadership/Executive team.
• Inspire teams, leadership, and the company to support the success of your products and business outcomes.
• Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape.
• Define goals and success with clearly measurable objectives and key results. 
• Efficiently execute to ship products and deliver impact for our business and users.

Your Expertise:

• 8+ years of product management experience.
• Experience creating product messaging and delivering to customers and the media.
• Demonstrated track record of building cross-functional and executive leadership alignment.  
• Experience working on consumer products with marketplace dynamic on a global scale.
• Entrepreneurial track record of taking an idea to reality.
• A strong ability to effectively use data and perform business analysis to support product strategy/decisions.
• Excited to drive execution across teams in a fast-paced environment.
• Desire to do individual contributor product management work.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA, Los Angeles CA OR New York, NY to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

The Offline Design team plays a pivotal role in designing Airbnb products offered to guests around the world. Our teammates deeply understand the needs of our guests and hosts, and continuously innovate to create world-class products. This includes a strong ability to partner with talented cross-functional team members across product marketing, business, operations, supply, and legal—to execute a shared vision and achieve ambitious goals. 

The Difference You Will Make:

As the Experience Designer on the Offline Design team, you will be responsible for articulating what makes a great experience for Airbnb travelers. The role will have a focus on applying deep experience design expertise and an end-to-end customer perspective to define how to ensure quality at scale. Your ability to prototype new formats will enable the Supply and Production teams to scale the product vision effectively. This role will impact multiple products at Airbnb.

A Typical Day: 

• Create playbooks: Test products while using research and your expertise to define best practices for various formats to uphold quality at scale across the product.
• Quality standards: Hold a high standard of quality, with an ability to clearly articulate criteria and reasoning.
• Prototype: Design and prototype new categories of products to test and prove out hypotheses. 
• Design for various audiences: Partner with the host community team to create learning journeys for hosts based on experience design. 
• Educate partners: Train internal teams on how to use the work to design impactful experiences at scale. 
• Communication and alignment: Partner with cross-functional teams to test strategies that align with many teams’ goals.
• Feedback and collaboration: Share creative direction and feedback in a collaborative and supportive manner with internal cross-functional partners, and external partners. Be comfortable with ambiguity and changing business goals. Foster an environment of curiosity and openness.

Your Expertise:

• Experience: 12+ years of creative direction, physical experience design, editorial design, and/or service design. Proven track record of working at agencies and or in-house.
• Creative direction & taste: Strong discernment in taste and cultural sensibilities to design authentic experiences for various types of audiences. Able to articulate feedback for what ‘great’ looks like and how to reach standards needed. 
• Communication & leadership: Ability to drive execution across teams in a fast-paced environment, as an individual contributor. Strong ability to communicate clearly and effectively, and be flexible to coordinate across different time zones.  
• User-centered design: Ability to imagine and design for various audience types and needs at global scale. Create frameworks that are specific and actionable for hosts to incorporate. 
• Entrepreneurial skillset: Track record of taking an idea to reality and leading teams through a dynamic environment. Self motivated, organized, pushes for quality in the details, and proactive to drive the work.
• Cross-cultural fluency: Life experience  in different cultures globally and accounting for various differences in designing experiences. Ability to travel as needed to test the product.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

*Multiple openings available*

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future.

The Difference You Will Make:

Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day: 

• Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
• Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 
• World-class communicator that can simplify the complex 
• Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
• Brings an experienced product mindset to tie strategy and execution together 
• Develops program plans that are unique to each initiative and require strategic thinking 
• Operates at a variety of altitudes by tailoring communication style and approach 
• Expert collaborator that is able to understand consumer, technology, and design
• Goes beyond status reporting to drive issues to resolution 
• Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

• 13+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
• Strong product and/or technology experience including product management or engineering (software preferred) 
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 
• World-class verbal and written communication skills that can simplify complex topics 
• Exceptional influencing and presentation skills 
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join:

Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. 

The Difference You Will Make:

The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world.

As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features  in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality.

A Typical Day: 

• Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources.
• Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses.
• Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams.
• Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams.
• Advocate for and execute new products that deliver impact for our business and users.
• Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams.
• Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn
• Define goals and success with clearly measurable objectives and key results for your area.
• Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones.
• Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets.
• Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners.
• Develop and deliver engaging product demos to press, showcasing key features and functionalities.

Your Expertise:

• 10-15 years of product management experience.
• Demonstrated track record of product leadership. 
• Comfortable with doing individual contributor product management work.
• Success in building and scaling global consumer products and ecosystems that people love.
• Experience creating product messaging and delivering to customers and the media.
• Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization.
• Ability to effectively use data and perform business analysis to support product strategy/decisions.
• Capable of driving execution across teams in a fast-paced environment.
• Highly collaborative and results oriented.
• Ability and willingness to travel around 30-35% of the time.
• Fluency in English and at least one other local language (Spanish or Portuguese).

Your Location:

This position is based in Mexico City, Mexico - Hybrid. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community You Will Join:

Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. 

The Difference You Will Make:

The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world.

As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features  in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality.

A Typical Day: 

• Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources.
• Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses.
• Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams.
• Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams.
• Advocate for and execute new products that deliver impact for our business and users.
• Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams.
• Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn
• Define goals and success with clearly measurable objectives and key results for your area.
• Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones.
• Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets.
• Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners.
• Develop and deliver engaging product demos to press, showcasing key features and functionalities.

Your Expertise:

• 10-15 years of product management experience.
• Demonstrated track record of product leadership. 
• Comfortable with doing individual contributor product management work.
• Success in building and scaling global consumer products and ecosystems that people love.
• Experience creating product messaging and delivering to customers and the media.
• Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization.
• Ability to effectively use data and perform business analysis to support product strategy/decisions.
• Capable of driving execution across teams in a fast-paced environment.
• Highly collaborative and results oriented.
• Ability and willingness to travel around 30-35% of the time.
• Fluency in English and at least one other local language (Spanish or Portuguese).

Your Location:

This position is based in Sao Paulo, Brazil - Hybrid. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Community You Will Join:

Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. 

The Difference You Will Make:

The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world.

As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features  in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality.

A Typical Day: 

• Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources.
• Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses.
• Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams.
• Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams.
• Advocate for and execute new products that deliver impact for our business and users.
• Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams.
• Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn
• Define goals and success with clearly measurable objectives and key results for your area.
• Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones.
• Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets.
• Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners.
• Develop and deliver engaging product demos to press, showcasing key features and functionalities.

Your Expertise:

• 10-15 years of product management experience.
• Demonstrated track record of product leadership. 
• Comfortable with doing individual contributor product management work.
• Success in building and scaling global consumer products and ecosystems that people love.
• Experience creating product messaging and delivering to customers and the media.
• Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization.
• Ability to effectively use data and perform business analysis to support product strategy/decisions.
• Capable of driving execution across teams in a fast-paced environment.
• Highly collaborative and results oriented.
• Ability and willingness to travel frequently (30-35% of the time).
• Fluency in English and at least one other local language (Spanish or Portuguese).

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco or Miami to be able to conduct their work. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.