The Community You Will Join: 

The Associate Principal, Strategic Finance & Analytics, Host Product role will be responsible for partnering closely with Product, Supply, and Analytics leaders across Airbnb’s host ecosystem. This role will directly support some of Airbnb’s most critical product surfaces powering host acquisition, onboarding, and host engagement, and plays a key role in connecting product strategy to business outcomes.

The Difference You Will Make:

As an Associate Principal in Strategic Finance & Analytics supporting Host Product, you will drive impact assessment & inform product roadmap prioritization through strong financial and analytical rigor. You will embed business context into product decision-making—ensuring teams are optimizing for both user experience and short- and long-term company impact.

This role requires a strong product mindset, with the ability to translate experimentation and user behavior into clear business implications and strategic recommendations for senior leadership.

A Typical Day: 

• Impact Assessment: Own end-to-end impact tracking and analysis of product experiments (e.g., ERFs) in partnership with Advanced Analytics. Translate experimentation results into actionable insights to inform product iterations and decision-making
• Performance Management & OKRs: Own end-to-end performance management systems for Host Product, including OKR definition, tracking, and executive reporting. Build scalable reporting frameworks that connect product metrics to supply growth, activation, and revenue
• Roadmap Prioritization: Collaborate with Product and business partners to incorporate host feedback and in-product insights into roadmap planning. Develop business cases and size potential impact to support prioritization and tradeoff decisions
• Insights & Analytics: Provide actionable financial insights through structured reporting and analytics. Partner with Advanced Analytics and Data Science to improve data accessibility, automation, and deep-dive analyses
• Presentations to Leadership: Synthesize complex data into clear narratives and recommendations for senior leadership. Influence cross-functional stakeholders to drive alignment on high-impact product decisions

Your Expertise:

• 7+ years of experience in strategic finance, product finance, consulting, business operations,  private equity, or investment banking. 
• Strong track record of partnering with Product to drive measurable business outcomes.
• Demonstrated ability to connect product metrics, user behavior, and financial impact
• Advanced SQL proficiency with the ability to independently extract, analyze, and synthesize data
• Strong strategic thinking and problem-solving skills, with the ability to translate data into decisions
• Excellent communication skills, with experience presenting to senior leadership
• Proven ability to influence cross-functional stakeholders in a fast-paced, ambiguous environment
• High ownership mindset with strong judgment and attention to detail

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join: 

The Associate Principal, Strategic Finance & Analytics, Business Finance Org role will be responsible for partnering with the business across all aspects of growth, analytics, and strategy within the Chief Business Officer Finance organization - and will work closely with members of the supply, quality, product, and finance leadership teams. This role will work directly with senior leadership to provide actionable insights and financial guidance for the business.

The Difference You Will Make:

The Associate Principal in SFA within the Business Finance org acts as a critical finance and strategy leader working cross-functionally to drive financial planning and analysis, tracking performance across CBO priorities. The role supports senior leadership with actionable insights, rigorous financial analysis, and strategic recommendations that impact growth and profitability in the host-facing supply and partnership areas aligned with the CBO’s mission.

The ideal candidate will have strong financial acumen and the ability to present insights and recommendations to senior leaders in a concise form to shape key business decisions.

A Typical Day: 

• Annual & Quarterly Planning: Collaborate with business partners to manage the annual and quarterly planning process, ensuring alignment on both financial and strategic goals and performance.
• Strategic Initiatives: Lead or support strategic projects to improve financial outcomes, optimize operational efficiency, and ensure long-term growth. Ensure strategic and product initiatives ladder up to the overall business P&L to ensure initiatives align with business objectives.
• Insights & Analytics: Provide actionable financial insights through detailed reporting and analytics. Partner with Data Science teams to enhance data accessibility, automation, and conduct in-depth financial investigations.
• Presentations to Leadership: Regularly present financial reports, performance updates, and strategic recommendations to senior leadership and other key stakeholders.
• Business Trends & Variance Analysis: Analyze business trends and drivers of variance, synthesizing complex data into actionable insights for senior leadership.
• Optimize Operating Processes: Partner with key stakeholders to define, lead, and improve operating processes such as business reviews, financial reporting, and strategic forecasting.
• Budget Tracking & Approvals: Own tracking and approval of requests of all teams’ budgets, ensuring accuracy, compliance, and alignment with organizational priorities. Proactively monitor expenditures, review budget submissions, and coordinate with relevant stakeholders to ensure requests are properly documented and justified. Provide timely updates and reporting to leadership, helping maintain fiscal discipline and support strategic decision-making.

Your Expertise:

• 7+ years of experience in financial planning, analysis, and business strategy. A background in strategic finance, investment banking, management consulting, and business operations is preferred.
• B.A. or B.S. in Finance, Accounting, Business, Mathematics or a related field (MBA or CPA is a plus).
• Proven experience in P&L management, revenue forecasting, and financial modeling. Advanced proficiency in Excel and financial reporting tools.
• Proven ability to use AI to enhance processes in both quality and productivity
• Strong strategic and critical thinking skills with the ability to synthesize financial data and make recommendations that drive business outcomes.
• Excellent written and verbal communication skills with the ability to present complex financial data to non-financial stakeholders and senior leadership.
• Strong level of SQL expertise required to be self sufficient in extracting, analyzing and reporting out on summarized data structures.
• Strong leadership abilities and the capacity to influence decision-making across the organization.
• Proactive and comfortable working in a fast-paced, collaborative, and innovative environment, with the ability to lead cross-functional teams.
• A successful candidate will model our core values, demonstrating sound judgment and thoughtfulness in all decision-making.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join: 

• The Strategic Sourcing team is part of Airbnb’s Global Procurement organization and plays a key role in enabling Airbnb to operate efficiently and scale sustainably. We partner closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb’s business priorities while driving innovation, value, and stakeholder success.
• We are a collaborative, forward-thinking team that embraces an AI-first mindset — leveraging technology, automation, and data to simplify processes and unlock new efficiencies. Guided by Airbnb’s mission to create a world where anyone can belong, we focus on delivering value through curiosity, creativity, and integrity.
• Key cross-functional partners: Finance, Legal, Business Operations.

The Difference You Will Make:

• As the Strategic Sourcing Manager for Professional Services, you will play a high-visibility role impacting Airbnb’s operational efficiency, stakeholder success, and bottom line. You’ll lead end-to-end sourcing and supplier relationship management across a diverse portfolio of professional services, including employee benefits, food and workplace programs, facilities, learning and development, recruiting, and employee experience initiatives, as well as select consulting and advisory engagements.
• Acting as a trusted advisor to cross-functional partners, you will bring deep procurement expertise, strategic thinking, and strong business acumen to influence decisions, optimize spend, mitigate risk, and elevate supplier performance across these critical service categories.
• You will develop and execute category plans that align with business priorities, identifying opportunities for cost optimization, supplier innovation, and risk mitigation across Professional Services. Success in this role means delivering measurable cost and value improvements, advancing supplier diversity and innovation, and shaping Airbnb’s sourcing strategy to support company growth and operational excellence.
• Identifying and leading initiatives to simplify sourcing and procurement processes.
• Developing new processes or frameworks that enhance effectiveness and business impact.
• Contributing to a culture of operational excellence by sharing best practices and driving measurable improvements.

A Typical Day: 

• Partner with business leaders across the organization to understand needs and translate them into sourcing strategies and negotiation plans.
• Conduct and lead end-to-end sourcing activities, including opportunity assessments, RFPs, supplier selection, and complex contract negotiations.
• Analyze spend data and market trends to identify savings, innovation, and risk mitigation opportunities across Professional Services and related categories.
• Apply AI tools and automation to streamline data analysis, supplier management, and contract workflows.
• Identify and implement continuous improvement initiatives, simplifying sourcing processes and driving measurable efficiency gains.
• Build and manage supplier relationships to ensure ongoing value delivery, service quality, and alignment with Airbnb’s diversity and sustainability objectives.
• Collaborate cross-functionally with Legal, Finance, and Vendor Management to develop clear commercial terms, ensure compliance, and support sound financial outcomes.
• Serve as a thought partner to stakeholders, offering insights on supplier capabilities, market dynamics, and cost optimization strategies.
• Influence vendors and internal partners to drive innovation, continuous improvement, and long-term value creation, while leading complex negotiations and contracts that mitigate risk, enhance accountability, and maximize total cost of ownership.

Your Expertise:

• 8+ years of procurement or industry experience, ideally managing indirect spend across Professional Services.
• Bachelor’s or advanced degree in Finance, Supply Chain, Business, or a related field.
• Proven ability to lead complex sourcing and negotiation efforts delivering measurable savings and value.
• Experience applying AI or data-driven solutions to simplify procurement processes or optimize workflows.
• Strong analytical, communication, and stakeholder management skills with the ability to influence senior leaders.
• Deep understanding of supplier management, risk mitigation, and contract governance.
• Limited travel may be required (<10%).

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

*Multiple positions available*

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future.

The Difference You Will Make:

Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day: 

• Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
• Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 
• World-class communicator that can simplify the complex 
• Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
• Brings an experienced product mindset to tie strategy and execution together 
• Develops program plans that are unique to each initiative and require strategic thinking 
• Operates at a variety of altitudes by tailoring communication style and approach 
• Expert collaborator that is able to understand consumer, technology, and design
• Goes beyond status reporting to drive issues to resolution 
• Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

• 8+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
• Strong product and/or technology experience including product management or engineering (software preferred) 
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 
• World-class verbal and written communication skills that can simplify complex topics 
• Exceptional influencing and presentation skills 
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join: 

Airbnb is a global hospitality platform that connects travelers with unique accommodations and experiences around the world. Our mission is to create a world where anyone can belong anywhere. Community Blueprint is a team under Global Operations that aims to improve the quality of the end-to-end customer journey and bridge team silos across product, operations, and policy. To do this, we need to be experts in the guest and Host experience and in how the product, operations, policies function together to deliver the Airbnb experience. As part of the Community Blueprint team, your role will be instrumental in driving data-driven decision-making, connecting data across product & operations, and enhancing the guest and Host experience.

The Difference You Will Make:

Community Blueprint helps Airbnb understand the customer experience and drive solutions that delight our community. As the Planning & Business Operations Lead, you will support the operational backbone for this mission, owning our portfolio rhythms, central tooling, and cross-functional execution that moves insights into action. You’ll align stakeholders around clear plans, stand up crisp governance and reporting, and ensure our teams have the structures, data, and visibility to deliver measurable, timely impact.

• Support the planning and business operations engine for Community Blueprint:
• Coordinate planning, prioritization, and portfolio reviews aligned to company goals and tackling customer pain points
• Define and maintain operating cadences, forums, and decision-making stage gates
• Own productivity tooling for Community Blueprint and source-of-truth assets:
• Lead the evolution of our Airtable-based portfolio and learnings trackers; define taxonomy, workflows, interfaces, and integrations (e.g., Jira, data/reporting).
• Partner with Analytics/Eng to stand up durable dashboards and executive views; reduce manual reporting through automation
• Drive cross-functional program delivery from problem identification to solution execution:
• Translate pain points and insights into structured program plans with clear milestones, owners, and success metrics.
• Proactively surface risks, unblock dependencies, and maintain “path to green” plans.
• Create leadership-ready narratives and business cases:
• Build concise, data-backed updates for executive forums; connect initiatives to business impact and time-to-close.
• Establish standardized templates for updates, release notes, and post-launch readouts.
• Up-level how we work:
• Implement lightweight, repeatable governance, RACI, and intake/change control.
• Lead retrospectives; codify improvements into playbooks, templates, and SOPs.
• Champion consistent labeling/tagging (e.g., customer journey, domain) for reliable rollups across tools and teams.

A Typical Day: 

• Review portfolio health, risks, and blockers; align DRIs on next actions and deadlines.
• Update executive dashboards and prepare a brief for an upcoming leadership forum.
• Facilitate a cross-functional checkpoint to confirm scope, owners, and success metrics for a high-priority initiative
• Ship a bi-weekly rollup with progress, decisions, and “asks” to unblock work
• What success looks like: 
  • A clear, trusted single source of truth for scope, status, and decisions across Community Blueprint.
  • Executive stakeholders can see portfolio health, impact, and time-to-close at a glance.
  • Team cadence is crisp: the right forums, at the right altitude, with the right decisions made on time.
  • Manual status work declines as automation and integrations increase.
  • Initiatives land on time, with measurable improvements to customer experience

Your Expertise:

• 6+ years in Program Management, BizOps, or PMO roles in high-growth tech or operations-heavy environments; experience driving cross-functional programs end-to-end.
• Demonstrated ownership of planning and business operations: portfolio management, OKRs, roadmapping, governance, and decision forums.
• Tooling ownership experience: administering and evolving collaborative/portfolio systems (e.g., Airtable, Jira, Asana/Trello) and partnering to build dashboards (e.g., Tableau/Looker/Superset); comfort translating workflows into system design.
• Strong project management fundamentals: critical path, dependency/risk management, stage gates, change control, and stakeholder alignment.
• Analytical storyteller: turns signals into clear, leadership-ready narratives and action-oriented recommendations; comfort with basic SQL or working closely with data partners.
• Executive presence with excellent written/oral communication; adept at influencing across functions and levels.
• Thrives in ambiguity; brings structure, prioritization, and focus to complex problem spaces; calm under pressure.
• Preferred skill-sets 
  • Experience in customer experience, trust/safety, fraud/risk, quality, or support operations.
  • Hands-on experience integrating Airtable with Jira or other systems; interface design for stakeholder-friendly views.
  • Standing up standardized taxonomies (e.g., journey tags, issue categories) that enable reliable reporting across tools.
  • Familiarity with executive forum operations and portfolio reporting.

How we work: 

• Bias to action with a high bar for clarity and craft in artifacts.
• One source of truth; reduce duplication and manual work.
• Plan together, decide quickly, and hold a steady cadence.

If you’re excited to build robust operational systems, own the tools that keep us aligned, and turn insights into measurable outcomes, we’d love to meet you.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join: 

Airbnb's Financial Reporting team sits at the intersection of finance, technology, and storytelling translating the company's financial performance into clear, accurate, and compelling communications for the public markets. Our team is responsible for the end-to-end execution of Airbnb's SEC filings, including our quarterly and annual reports, and plays a central role in how the world understands Airbnb's financial story. As an Principal, you will work closely with a collaborative and high-performing group of finance professionals, as well as key cross-functional partners including Accounting, Legal, Tax, FP&A, Investor Relations, and external auditors

The Difference You Will Make:

The Principal, Financial Reporting will serve as a key contributor to Airbnb's external reporting function, owning significant portions of the company's SEC filings to ensure all financial disclosures are accurate, compliant, and clearly communicated. This is a highly visible, autonomous role that directly shapes how Airbnb communicates its financial narrative, requiring you to anticipate evolving regulatory challenges and implement scalable process improvements. Success in this role means delivering zero-defect SEC filings on strict deadlines, streamlining our reporting systems for continuous improvement, and acting as a trusted advisor to leadership and cross-functional teams.

A Typical Day: 

• SEC Reporting, Disclosures & Earnings Support: Lead the preparation, review, and filing of Airbnb's SEC documents (primarily Forms 10-Q, 10-K), ensuring the accurate application of US GAAP, and partner with Investor Relations to validate data for quarterly Shareholder Letters and earnings call materials.
• Regulatory Disclosures & Routine Technical Accounting: Monitor the disclosure impact of new U.S. GAAP and SEC regulations (e.g., cybersecurity or ESG rules). While our dedicated Technical Accounting department owns complex technical accounting memos and corporate accounting policies, you will be responsible for independently drafting limited, low-risk, and routine technical accounting memos as needed.
• Cross-Functional Collaboration & Review: Serve as a subject-matter expert for ad hoc financial reporting requests, collaborating autonomously with Legal, Tax, and FP&A to align financial data, while providing quality control and constructive feedback on sections prepared by junior team members.
• System Integration & Continuous Improvement: Drive continuous improvement initiatives by leveraging financial reporting systems (e.g., Workiva) to automate workflows, streamline the month-end close reporting cycle, and enhance the scalability of our data infrastructure.

Your Expertise:

• 8+ years of progressive experience in financial reporting, external reporting, or public accounting, with deep expertise in SEC reporting requirements (10-Q, 10-K, 8-K) and US GAAP.
• Active CPA license strongly preferred, with a background in Big 4 public accounting highly desired.
• Proven ability to distill complex, ambiguous financial information into clear, reader-friendly external disclosures for executive leadership and the public.
• Significant hands-on experience utilizing financial reporting software (e.g., Workiva) and managing XBRL tagging within a continuous improvement environment.
• Strong understanding of SOX 404, internal controls, and auditing practices, with a track record of driving process automation and efficiency.
• Demonstrated capability to autonomously manage multiple complex project workstreams during peak reporting periods while offering mentorship and detailed review feedback to junior team members.
• Exceptional cross-functional partnership skills, specifically with Investor Relations, Legal, and executive management.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Community You Will Join: 

• The Strategic Sourcing team is part of Airbnb’s Global Procurement organization and plays a key role in enabling Airbnb to operate efficiently and scale sustainably. We partner closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb’s business priorities while driving innovation, value, and stakeholder success.
• We are a collaborative, forward-thinking team that embraces an AI-first mindset — leveraging technology, automation, and data to simplify processes and unlock new efficiencies. Guided by Airbnb’s mission to create a world where anyone can belong, we focus on delivering value through curiosity, creativity, and integrity.
• Key cross-functional partners: Finance, Legal, Business Operations.

The Difference You Will Make:

• As the Strategic Sourcing Manager at Airbnb, you will play a high-visibility role impacting Airbnb’s operational efficiency, stakeholder success, and bottom line. You’ll lead end-to-end sourcing and supplier relationship management across key spend areas such as Community Support (Contact Center) services - including global outsourced support operations, vendor strategy, and performance governance - as well as other business operations partners. Acting as a trusted advisor, you’ll bring deep operations, procurement expertise, strategic thinking, and clear communication to influence decisions, mitigate risks, and drive supplier performance.
• You will develop and execute category plans that align with business priorities, identifying opportunities for cost optimization, supplier innovation, and risk mitigation across the BPO category. Success in this role means delivering measurable cost and value improvements, advancing supplier diversity and innovation, and shaping Airbnb’s sourcing strategy to support company growth and operational excellence.
• Identifying and leading initiatives to simplify sourcing and procurement processes.
• Developing new processes or frameworks that enhance effectiveness and business impact.
• Contributing to a culture of operational excellence by sharing best practices and driving measurable improvements.

A Typical Day: 

• Partner with business leaders across the organization to understand needs and translate them into sourcing strategies and negotiation plans.
• Conduct and lead end-to-end sourcing activities, including opportunity assessments, RFPs, supplier selection, and complex contract negotiations.
• Analyze spend data and market trends to identify savings, innovation, and risk mitigation opportunities across BPO services and related categories.
• Apply AI tools and automation to streamline data analysis, supplier management, and contract workflows.
• Identify and implement continuous improvement initiatives, simplifying sourcing processes and driving measurable efficiency gains.
• Build and manage supplier relationships to ensure ongoing value delivery, service quality, and alignment with Airbnb’s diversity and sustainability objectives.
• Collaborate cross-functionally with Legal, Finance, and Vendor Management to develop clear commercial terms, ensure compliance, and support sound financial outcomes.
• Serve as a thought partner to stakeholders, offering insights on supplier capabilities, market dynamics, and cost optimization strategies.
• Influence vendors and internal partners to drive innovation, continuous improvement, and long-term value creation, while leading complex negotiations and contracts that mitigate risk, enhance accountability, and maximize total cost of ownership.

Your Expertise:

• 10+ years of procurement or industry experience, ideally managing indirect spend across BPO (Contact Center) services.
• Bachelor’s or advanced degree in Finance, Supply Chain, Business, or a related field.
• Proven ability to lead complex sourcing and negotiation efforts delivering measurable savings and value.
• Experience applying AI or data-driven solutions to simplify procurement processes or optimize workflows.
• Strong analytical, communication, and stakeholder management skills with the ability to influence senior leaders.
• Deep understanding of supplier management, risk mitigation, and contract governance.
• Limited travel may be required (<10%).

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

The Difference You Will Make:

We are looking for a thoughtful, analytically rigorous, and strategically minded finance professional to partner with our Community Support Product and Experience team. This is a unique opportunity to sit at the intersection of finance, strategy, product and operations, evaluating the impact of what we build, shaping how we invest in the Airbnb customer experience, and ensuring Community Support initiatives are connected to Airbnb's broader company priorities.

You will be a trusted advisor to Community Support leadership and a key voice in cross-functional conversations across CS Product, Engineering, Finance, and Operations. This is a high-visibility, highly analytical role working on some of the most consequential technology and investment decisions at Airbnb.

A Typical Day: 

• Build and refine frameworks to measure ROI and cost-effectiveness of technology built or deployed within CS, surfacing where investments are working and where spend should be reallocated.
• Develop financial and strategic analyses to evaluate various support models, AI impact, and unit economics, sizing cost, retention, and contribution margin impact. 
• Own and maintain CS Tech cost and savings forecasts, purchase order approvals, and vendor spend tracking — monitoring software usage, budget vs. actuals, and contract terms including MSAs to identify risks and opportunities
• Own and continuously refine financial models for budgeting, monthly forecasting, long-range planning, and scenario analysis for the Community Support Product and Experience team.
• Provide financial analysis and deal support for negotiations with Tech vendors to secure optimal pricing  and contract terms
• Collaborate cross-functionally on Community Support initiatives such as new product launches, cost allocation, and efficiency tracking.
• Monitor Customer Support industry trends and emerging technologies including AI in customer service to identify risks and opportunities proactively.

Your Expertise:

• 10+ years of relevant experience in strategic finance, investment banking, management consulting, or a technically rigorous strategy role, ideally with meaningful exposure to customer support, technology-driven operations, or product organizations.
• You possess grit, take ownership, and bring the right attitude and mindset. Resilient under pressure, coachable, and able to prioritize and deliver in a fast-paced environment.
• Executive presence and exceptional communication skills; proven ability to translate operational concepts into clear financial insights and influence senior stakeholders.
• Superb financial modeling skills and extensive experience conducting quantitative and qualitative analysis. You are comfortable building frameworks from scratch, stress-testing assumptions, and sizing complex opportunities with incomplete data.
• Track record of thriving in ambiguous environments and delivering actionable, business-impacting recommendations.
• Familiarity with SQL or willingness to learn. You can independently extract, manipulate, and analyze large datasets and develop strategic narratives appropriate for an executive audience.

Preferred Qualifications

• Familiarity with data visualization software is a plus
• Familiarity with program economics or tiered service models is a plus
• Experience at a scaled marketplace, platform, or technology company with a global CS operation is a plus

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

*Multiple openings available*

The Community You Will Join: 

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases.

You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future.

The Difference You Will Make:

Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders.

A Typical Day: 

• Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
• Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale 
• World-class communicator that can simplify the complex 
• Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
• Brings an experienced product mindset to tie strategy and execution together 
• Develops program plans that are unique to each initiative and require strategic thinking 
• Operates at a variety of altitudes by tailoring communication style and approach 
• Expert collaborator that is able to understand consumer, technology, and design
• Goes beyond status reporting to drive issues to resolution 
• Understands best practices, drives improvements, and focuses on simplification

Your Expertise:

• 13+ years of  experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
• Strong product and/or technology experience including product management or engineering (software preferred) 
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program 
• World-class verbal and written communication skills that can simplify complex topics 
• Exceptional influencing and presentation skills 
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations 
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.