Bold is seeking a Medical Director with a strong background in preventive and lifestyle medicine to join our clinical team. The role is designed for a practicing physician who wishes to remain deeply involved in direct patient care while shaping the clinical direction and standards. As Bold grows, the balance of this role is expected to evolve with patient-facing time decreasing and leadership and governance responsibilities expanding. We're looking for someone who is excited about both dimensions and ready to grow into a broader leadership role. This is a full time remote position.

Key Responsibilities:

Clinical Excellence & Patient Care (60-70%)

• Deliver high-quality telehealth care focused on prevention, weight management, chronic disease management, and lifestyle interventions (e.g. nutrition, movement, sleep) to older adults (65+).
• Model best practices in clinical documentation and medical decision-making for the clinical team.
• Stay current with the latest medical research and literature, particularly in MSK care, chronic pain management, and digital health outcomes.

Clinical Leadership & Provider Management (20-25%)

• Lead, mentor, and supervise a team of physicians and nurse practitioners.
• Conduct regular provider meetings to discuss clinical protocols, complex cases, and updates.
• Act as a liaison between the clinical staff and the administrative/business operations teams.
• Be the voice of the practicing provider in product design.
• Oversee the recruitment, onboarding, and professional development of new clinical staff.

Quality Improvement, Governance & Operations (10-15%)

• Collaborate with executive leadership to develop and implement clinical policies and procedures.
• Lead Quality Assurance and Performance Improvement initiatives to enhance patient safety and care delivery.
• Ensure the facility maintains compliance with all local, state, and federal healthcare regulations.
• Serve as designated Medical Director under CMS innovation model participation, responsible for clinical policy authorship, outcome monitoring, and pre-submission data validation.

Required Qualifications:

• MD/DO in Internal Medicine, Family Medicine, Geriatrics, or Lifestyle Medicine.
• Active and unrestricted medical licenses in CA, TX, PA. Multistate license preferred.
• Active individual Medicare enrollment in good standing.
• 5+ years of clinical experience with at least 2 years in a leadership or supervisory capacity preferred.
• 2+ years experience in telehealth with high proficiency with EMRs & communication tools.
• Strong foundation in preventive and lifestyle-focused care including management of weight, hypertension, diabetes. Familiarity with MSK conditions and outcome measurements preferred.
• Ability to balance clinical and administrative priorities, and a commitment to data-driven quality improvement.
• Excellent communication skills and empathy-driven clinical approach.
• Comfortable working independently in a fast-paced startup environment—you thrive in ambiguity and enjoy building systems and processes from the ground up.

Why You’ll Love Working With Us:

• 100% remote work.
• Be part of a mission-driven healthcare business passionate about transforming care for older adults.
• Work alongside a tight knit clinical team to help build the clinic and shape the future of lifestyle oriented virtual care.
• Play a defining role in one of the first CMS-approved digital MSK programs in the US.

Compensation:

We’re committed to an inclusive, consistent, and equitable approach to compensation. For this role, we are looking for a commitment of 30+ hours per week and anticipate the position earning between $200-220k/year. The exact salary will depend on the time commitment and experience you bring to the role. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.

Benefits:

• Comprehensive health, dental, and vision insurance
• 12 weeks of paid parental leave after 1 year of employment (6 weeks of paid parental leave otherwise)
• Company-sponsored life insurance
• Unlimited PTO
• 401(K) after 6 months of employment
• Monthly fitness stipend
• One-time stipend for home office setup

Nurse Practitioner - CA/PA/TX License (Part-Time)

Remote

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain, and increase physical activity levels. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes. Bold is backed by leading investors, including Rethink Impact, Andreessen Horowitz, and Khosla Ventures.

Bold is seeking Nurse Practitioners with a strong background in preventive and lifestyle medicine to join our clinical team. You’ll be at the forefront of delivering high-quality relationship-based care to older adults across CA, TX and PA. This is a remote role requiring a commitment of 20+ hours per week.

Key Outcomes

• Deliver high-quality telehealth care focused on prevention, chronic disease management, and lifestyle interventions (e.g. nutrition, movement, sleep, stress) to older adults (65+).
• Provide feedback on the development of clinical protocols, documentation standards, and scalable workflows.
• Use EMR for documenting patient information and communicating to other health care providers.
• Partner with care coordinators, health coaches, and other clinicians to develop personalized care plans.

Required Qualifications

• Active and unrestricted NP licenses in CA, TX, and/or PA.
• 5+ years of clinical experience.
• 2+ years experience in telehealth with high proficiency with EMRs & communication tools.
• Strong foundation in preventive and lifestyle-focused care including management of weight, hypertension, diabetes.
• Excellent communication skills and empathy-driven clinical approach.
• Comfortable working independently in a fast-paced startup environment—you thrive in ambiguity and enjoy building systems and processes from the ground up.

Why You’ll Love Working With Us

• 100% remote work with flexible scheduling.
• Be part of a mission-driven healthcare business passionate about transforming care for older adults.
• Work alongside a tight knit clinical team to help build the clinic and shape the future of lifestyle oriented virtual care.
• We’ll provide all the technical support you need for smooth, efficient telehealth consultations.

Compensation: We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $60-85/hour. The exact salary will depend on the relevant and transferable experience you bring to the role. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.

Bold is looking for a motivated Bilingual (Spanish/English) Member Experience Associate to conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates. This role will work 8-5pm PST hours.

To help us achieve our mission, we are looking to hire a Member Experience Associate who is a great communicator, is critical thinking, and envisions a world where every aging adult has access to personalized, easy-to-follow online workouts. This is a full time remote role and will report to our Manager of Member Experience.

As a key member of our Member Experience Team, here’s what you’ll do:

Key Outcomes: 

• Actively conduct outreach via phone, text, and email daily
• Successfully complete >100 outbound calls a day
• Enroll 25% or more of all connected leads
• 25% or more of of all connected members take a class within 1 week of an engagement outreach
• Maintain 92% or higher customer satisfaction score  

The most important skills for the role are*:

• 1-3 years of experience as an inside sales representative, call center customer service representative, or health coach
• Effective communication: Empathetic and active listener for our future and existing members. You showcase the ability to effectively communicate value proposition of Bold’s technology product and program 
• Customer Service Tools: Experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot)
• Organization & Attention to Detail: Ability to prioritize and handle a high volume of work while maintaining quality interactions
• Critical Thinker: Demonstrated ability to quickly and proficiently understand and absorb new information. Able to “connect the dots” so previous experiences can be applied in new contexts

In addition to the above, it would be great if you also had: 

• Experience in a role that had direct daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient advocate/coordinator, or a member facing role within a digital health startup) 

*We know people from historically underrepresented communities are less likely to apply if they don’t meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age. 

Interested? Great! Here’s what you should know:

At Bold we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation and disability status. If you’re motivated by our mission and eager to contribute to our team and culture, we’d love to hear from you.

Compensation: 

We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $20.00-$22.00/hour in addition to an annual bonus. The exact salary will depend on the relevant and transferable experience you bring to the role.

Bold is looking for a motivated Bilingual (English/Spanish) Customer Experience Associate to conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates. This role will work 8-5pm PST hours.

To help us achieve our mission, we are looking to hire a Customer Experience Associate who is a great communicator, is critical thinking, and envisions a world where every aging adult has access to personalized, easy-to-follow online workouts. This is a full time remote role and will report to our Manager of Member Experience.

As a key member of our Member Experience Team, here’s what you’ll do:

Key Outcomes: 

• Actively conduct outreach via phone, text, and email daily, along with answering inbound tickets.
• Successfully complete assigned tickets each day.
• Maintain an >80% phone answer rate per week.
• Act as a "hub" for all inbound questions regarding Bold and our offerings to people.
• Maintain 92% or higher customer satisfaction score. 
• Act as the voice between both customer and Bold.

The most important skills for the role are*:

• 1-3 years of experience as a customer support representative.
• Effective communication: Empathetic and active listener for our future and existing members. You showcase the ability to effectively communicate Bold’s technology product and programs.
• Customer Service Tools: Experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot).
• Organization & Attention to Detail: Ability to prioritize and handle a high volume of work while maintaining quality interactions.
• Critical Thinker: Demonstrated ability to quickly and proficiently understand and absorb new information. Able to “connect the dots” so previous experiences can be applied in new contexts.  Ability to move quickly and efficiently using several programs to solve member issues.
• Experience in a role that had direct daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient advocate/coordinator, or a member facing role within a digital health startup).
• Communication: Exceptional verbal and written communication skill.
• Reporting: Ability to report bugs with detailed description and data to the engineering team.
• Soft Skills: High levels of empathy, patience, and a positive attitude.
• Problem-Solving: Strong ability to analyze situations and solve issues efficiently.
• Technical Skills: Proficiency with computers. Experience with HubSpot, Insightly, Slack or JustCall are a plus.

In addition to the above, it would be great if you also had: 

• Experience in a role that had direct daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient advocate/coordinator, or a member facing role within a digital health startup) 

*We know people from historically underrepresented communities are less likely to apply if they don’t meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age. 

Interested? Great! Here’s what you should know:

At Bold we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation and disability status. If you’re motivated by our mission and eager to contribute to our team and culture, we’d love to hear from you.

Compensation: 

We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $24.00-$26.00/hour in addition to an annual bonus. The exact salary will depend on the relevant and transferable experience you bring to the role.

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain, and increase physical activity levels. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes. Bold is backed by leading investors, including Rethink Impact, Andreessen Horowitz, and Khosla Ventures.

Bold is seeking Physicians with a strong background in preventive and lifestyle medicine to join our clinical team. You’ll be at the forefront of delivering high-quality relationship-based care to older adults across CA, TX and PA. This is a full time role.

Key Outcomes:

• Deliver high-quality telehealth care focused on prevention, chronic disease management, and lifestyle interventions (e.g. nutrition, movement, sleep) to older adults (65+).
• Provide feedback on the development of clinical protocols, documentation standards, and scalable workflows.
• Use EMR for documenting patient information and communicating to other health care providers.Partner with care coordinators, health coaches, and other clinicians to develop personalized care plans.

Required Qualifications:

• MD/DO in Internal Medicine, Family Medicine, Geriatrics, or Lifestyle Medicine.
• Active and unrestricted medical licenses in CA, TX, and/or PA.
• 5+ years of clinical experience.
• 2+ years experience in telehealth with high proficiency with EMRs & communication tools.
• Strong foundation in preventive and lifestyle-focused care including management of weight, hypertension, diabetes.
• Excellent communication skills and empathy-driven clinical approach.
• Comfortable working independently in a fast-paced startup environment—you thrive in ambiguity and enjoy building systems and processes from the ground up.

Why You’ll Love Working With Us:

• 100% remote work.
• Be part of a mission-driven healthcare business passionate about transforming care for older adults.
• Work alongside a tight knit clinical team to help build the clinic and shape the future of lifestyle oriented virtual care.
• We’ll provide all the technical support you need for smooth, efficient telehealth consultations.

Benefits:

• Comprehensive health, dental, and vision insurance
• 12 weeks of paid parental leave after 1 year of employment (6 weeks of paid parental leave otherwise)
• Company-sponsored life insurance
• Unlimited PTO
• 401(K) after 6 months of employment
• Monthly fitness stipend
• One-time stipend for home office setup

Compensation:

We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $200-220k/year. The exact salary will depend on the amount of relevant and transferable experience you bring to the role. You will also receive meaningful equity in the form of a stock option grant. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain, and increase physical activity levels. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes. Bold is backed by leading investors, including Rethink Impact, Andreessen Horowitz, and Khosla Ventures.

Bold is seeking Nurse Practitioners with a strong background in preventive and lifestyle medicine to join our clinical team. You’ll be at the forefront of delivering high-quality relationship-based care to older adults across CA, TX and PA. This is a full time role.

Key Outcomes:

• Deliver high-quality telehealth care focused on prevention, chronic disease management, and lifestyle interventions (e.g. nutrition, movement, sleep, stress) to older adults (65+).
• Provide feedback on the development of clinical protocols, documentation standards, and scalable workflows.
• Use EMR for documenting patient information and communicating to other health care providers.
• Partner with care coordinators, health coaches, and other clinicians to develop personalized care plans.

Required Qualifications:

• Active and unrestricted NP licenses in CA, TX, and/or PA.
• 5+ years of clinical experience.
• 2+ years experience in telehealth with high proficiency with EMRs & communication tools.
• Strong foundation in preventive and lifestyle-focused care including management of weight, hypertension, diabetes.
• Excellent communication skills and empathy-driven clinical approach.
• Comfortable working independently in a fast-paced startup environment—you thrive in ambiguity and enjoy building systems and processes from the ground up.

Why You’ll Love Working With Us:

• 100% remote work.
• Be part of a mission-driven healthcare business passionate about transforming care for older adults.
• Work alongside a tight knit clinical team to help build the clinic and shape the future of lifestyle oriented virtual care.
• We’ll provide all the technical support you need for smooth, efficient telehealth consultations.

Benefits:

• Comprehensive health, dental, and vision insurance
• 12 weeks of paid parental leave after 1 year of employment (6 weeks of paid parental leave otherwise)
• Company-sponsored life insurance
• Unlimited PTO
• 401(K) after 6 months of employment
• Monthly fitness stipend
• One-time stipend for home office setup

Compensation:

We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $120-140k/year. The exact salary will depend on the amount of relevant and transferable experience you bring to the role. You will also receive meaningful equity in the form of a stock option grant. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.

Physician MD/DO - CA/PA/TX License (Part-Time)

Remote

• Deliver high-quality telehealth care focused on prevention, chronic disease management, and lifestyle interventions (e.g. nutrition, movement, sleep, stress) to older adults (65+).
• Provide feedback on the development of clinical protocols, documentation standards, and scalable workflows.
• Use EMR for documenting patient information and communicating to other health care providers.
• Partner with care coordinators, health coaches, and other clinicians to develop personalized care plans.

Required Qualifications

• MD/DO in Internal Medicine, Family Medicine, Geriatrics, or Lifestyle Medicine.
• Active and unrestricted medical licenses in CA, TX, and/or PA.
• 5+ years of clinical experience.
• 2+ years experience in telehealth with high proficiency with EMRs & communication tools.
• Strong foundation in preventive and lifestyle-focused care including management of weight, hypertension, diabetes.
• Excellent communication skills and empathy-driven clinical approach.
• Comfortable working independently in a fast-paced startup environment—you thrive in ambiguity and enjoy building systems and processes from the ground up.

Why You’ll Love Working With Us

• 100% remote work with flexible scheduling.
• Be part of a mission-driven healthcare business passionate about transforming care for older adults.
• Work alongside a tight knit clinical team to help build the clinic and shape the future of lifestyle oriented virtual care.
• We’ll provide all the technical support you need for smooth, efficient telehealth consultations.

Compensation: We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $100-125/hour. The exact salary will depend on the relevant and transferable experience you bring to the role. Bold will also pay for licenses to expand to other states and cover medical malpractice and insurance costs.

Bold is looking for a motivated Customer Experience Associate to conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates. 

To help us achieve our mission, we are looking to hire a Customer Experience Associate who is a great communicator, is critical thinking, and envisions a world where every aging adult has access to personalized, easy-to-follow online workouts. This is a full time remote role and will report to our Manager of Member Experience.

As a key member of our Member Experience Team, here’s what you’ll do:

Key Outcomes: 

• Actively conduct outreach via phone, text, and email daily
• Successfully complete >100 outbound calls a day
• Enroll 25% or more of all connected leads
• 25% or more of of all connected members take a class within 1 week of an engagement outreach
• Maintain 92% or higher customer satisfaction score  

The most important skills for the role are*:

• 1-3 years of experience as an inside sales representative, call center customer service representative, or health coach
• Effective communication: Empathetic and active listener for our future and existing members. You showcase the ability to effectively communicate value proposition of Bold’s technology product and program 
• Customer Service Tools: Experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot)
• Organization & Attention to Detail: Ability to prioritize and handle a high volume of work while maintaining quality interactions
• Critical Thinker: Demonstrated ability to quickly and proficiently understand and absorb new information. Able to “connect the dots” so previous experiences can be applied in new contexts

In addition to the above, it would be great if you also had: 

• Experience in a role that had direct daily interactions with older adults (e.g. in a senior living community, fitness instructor, patient advocate/coordinator, or a member facing role within a digital health startup) 

*We know people from historically underrepresented communities are less likely to apply if they don’t meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age. 

Interested? Great! Here’s what you should know:

At Bold we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation and disability status. If you’re motivated by our mission and eager to contribute to our team and culture, we’d love to hear from you.

Compensation: 

We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $20.00-$22.00/hour in addition to an annual bonus. The exact salary will depend on the relevant and transferable experience you bring to the role.