High School Bilingual Operations Manager

Join Our “Relationships-First” Team:                                

Join School in the Square in reimagining PreK-12th grade education in Washington Heights and Inwood. A tuition-free public charter school, we were founded in 2016 on our "relationships first" philosophy: making sure that we engage, educate, and empower our students, families, and professional team members. We invite you to be a part of a 175+ team whose mission-aligned culture offers sustainable, rewarding career paths in teaching, operations, and leadership, built on relationships-first collaboration and mutual support. Experience the difference at a workplace that celebrates and cultivates each team member’s passions, skills, and multi-disciplinary interests as we build a brighter future together, one student at a time. 

Why School In the Square?       

As a “relationships first” community, we... 

• Demonstrate care for colleagues, students and families,
• Commit to learning and growing together,
• Invest in relationship-building work,
• Support each other with competitive benefits including a 6% 401k match, 93% coverage of healthcare premiums, generous full company closures and PTO policies, and more!

Our Bilingual Operations Manager:

Reporting to the Director Of Operations, the Bilingual Operations Manager holds an important role in the High School Operations Team. The Bilingual Operations Manager supports in providing high quality operational support to the students and staff every day, including but not limited to main office responsibilities, student records and enrollment responsibilities, family communication and engagement responsibilities, and school environment and supervision responsibilities. 

The Bilingual Operations Manager responsibilities include but are not limited to: 

• Main Office Responsibilities: 
  • Manage the systems for office administration to ensure smooth operation of the school. 
  • Manage the ordering and availability of office and classroom supplies for the school. 
  • Manage and resolve Tier 1 technical issues on student and staff devices and other site technology.
  • Communicate and follow up on Tier 2 technical issues with external Tech Support Company 
  • Support managers and employees through a variety of tasks related to organization and communication. 
  • Perform daily tasks, such as maintain the school’s calendar, provide written translations, translate at parent meetings, and prepare event flyers and parent communications as necessary. 
  • Manage the school’s virtual bulletin board with updated, visually appealing announcements
  • Execute duties and tasks as necessary to ensure the smooth operations of the building
  • Support in the logistics and preparations for school events, trips and activities as needed. 
  • Manage the school’s inventory of consumable materials (paper, pens, ink etc.)
  • Other tasks as needed.
• Student Records and Enrollment Responsibilities:
  • Maintain physical and electronic student records to ensure that information is accurate, up to date and confidential. 
  • Assist with monitoring student attendance data and support follow-up communication with families as needed.
  • Manage student information in ATS, the Dept. of Education student database as well as the school’s internal student information system. 
• Family Communication & Engagement Responsibilities: 
  • Manage outreach to engage families in their children’s education and maintain open lines of communication with families
  • Build relationships with families that support ongoing communication and involvement in school activities
  • Serve as facilitator for family concerns and issues including, for example, school policies or facilities issues
  • Organize events to increase family and community involvement and create a welcoming school environment to families
  • Plan and attend family meetings along with the principal around topics of key concerns to families
  • Work closely with all school, family and community organizations to increase family involvement
  • Train families in PowerSchool and Parent Square so that they may access information about their student's progress

• School Environment & Supervision Responsibilities:
  • Arrival & Dismissal: Assist with daily arrival and dismissal duties to ensure student safety and smooth transitions
  • Family/Visitor Support: Serve as a welcoming point of contact for families and visitors to the school

Who You Are:

• Able to communicate fluently in English and Spanish, with a preference for written communication skills
• A solutions-focused thinker with strong communication, planning and time management skills
• 2+ years of experience in school operations, administrative support, and family engagement
• Strong communication skills and ability to build positive relationships with families and staff
• Proficiency with Google Workspace, Microsoft Office, and school platforms (PowerSchool, ParentSquare, etc.)
• Comfortable providing tech support and troubleshooting for hardware and software
• Committed to building school, family and community partnerships that support improved student outcomes
• Highly organized, proactive, and detail-oriented
• Self-reflective with the capacity to accept and implement feedback to improve performance
• Flexible and optimistic, with a “whatever it takes” spirit to ensure that each student is successful

What You Can Expect From Us:

At S2 we take as much care of our teachers and staff as we do of our students.  S2 is committed to supporting our teachers by helping them build sustainable, rewarding careers that center on each educator’s passions and multi-disciplinary interests.  All of our faculty and staff are valued professionals and we are proud to provide some flexibility on remote work, team-building and collaboration, comfortable and friendly working conditions, to ensure our team members all have what they need to succeed.

In addition to meaningful and rewarding work, S2 provides ultra competitive salaries, an excellent benefits package with employer paid life insurance, a 401K program with a 6% organizational match, longevity bonus, generous paid time off, access to a federal student loan debt reduction program and a friendly work environment. The salary for this position is $50,000 - $65,000. 

School in the Square understands specific groups are subject to marginalization. We believe these powerful groups should be centered in our community and are highly encouraged to apply. We are an Equal Employment Opportunity Employer.