The Strategic Partnerships Manager will be responsible for developing, managing, and growing DoPay's ecosystem of strategic partners. The role will own relationships with marketplace partners, bill payment providers, financial service providers, and third-party technology partners, ensuring that partnerships drive customer value, revenue growth, and product expansion.

This position will serve as the primary point of contact for all external commercial partners and will be responsible for identifying opportunities, negotiating commercial agreements, managing partner performance, and coordinating successful product and API integrations.

Requirements

Key Responsibilities

Strategic Partnership Development

· Develop and execute DoPay's partnership strategy in alignment with company growth objectives.

· Identify, evaluate, and onboard new partners that enhance DoPay's marketplace and product offering.

· Build relationships with financial institutions, fintech companies, insurance providers, savings and investment providers, utility companies, merchant networks, and other strategic partners.

· Continuously assess market opportunities and competitive developments to identify potential partnerships.

Commercial Negotiation & Contract Management

· Lead commercial negotiations with prospective and existing partners.

· Structure and negotiate revenue-sharing agreements, referral arrangements, partnership contracts, and commercial terms.

· Work closely with Legal, Compliance, Finance, and Product teams to finalize agreements.

· Ensure all partnerships deliver sustainable commercial value and align with DoPay's strategic goals.

Marketplace Partner Management

· Manage all marketplace partners available through the DoPay platform.

· Develop onboarding frameworks and partner operating procedures.

· Monitor partner performance, customer adoption, and revenue contribution.

· Identify opportunities to increase engagement, transactions, and partner sales through the platform.

Bill Payment & Service Provider Partnerships

· Manage relationships with bill payment aggregators and service providers.

· Negotiate commercial arrangements related to collections, payments, commissions, and settlement processes.

· Coordinate with operational teams to ensure service reliability and customer satisfaction.

· Support the launch of new bill payment categories and services.

Third-Party Integrations & Technology Partnerships

· Own relationships with third-party technology providers and API partners.

· Coordinate integration projects between partners and DoPay's Product and Technology teams.

· Manage implementation timelines, testing activities, service-level commitments, and ongoing support requirements.

· Ensure successful launch and ongoing performance of integrated services.

Relationship Management & Governance

· Act as the primary relationship manager for all strategic partners.

· Conduct regular business reviews and performance meetings.

· Address operational, commercial, and service-related issues with partners.

· Build long-term partnerships that contribute to DoPay's growth strategy.

Performance Management & Reporting

· Define and track partnership KPIs and revenue targets.

· Monitor partner performance against agreed objectives.

· Prepare regular reports and dashboards for management.

· Develop business cases and financial analyses for new partnership opportunities.

Cross-Functional Collaboration

· Work closely with Product, Technology, Operations, Compliance, Marketing, and Finance teams.

· Support product development initiatives requiring external partnerships.

· Contribute to strategic planning and growth initiatives across the business.

Qualifications & Experience

Education

· Bachelor's degree in Business Administration, Finance, Economics, Marketing, Technology, or a related field.

· MBA or relevant postgraduate qualification is preferred.

Experience

· Minimum 5 years of experience in Strategic Partnerships, Business Development, Account Management, Commercial Management, or related roles.

· Experience within fintech, payments, banking, digital platforms, marketplaces, or technology companies is highly preferred.

· Proven experience negotiating commercial agreements and managing external stakeholders.

· Experience managing API-based partnerships and technology integrations is an advantage.

Skills & Competencies

· Strong commercial and negotiation skills.

· Excellent relationship management capabilities.

· Strong financial and analytical skills.

· Ability to develop partnership business cases and commercial models.

· Strong project management and organizational skills.

· Excellent communication and presentation abilities.

· Ability to manage multiple stakeholders and priorities simultaneously.

· Strategic thinking with a strong focus on execution and results.

Key Performance Indicators (KPIs)

· Number and quality of strategic partnerships signed.

· Revenue generated through partner channels.

· Marketplace growth and partner contribution.

· Partner retention and satisfaction levels.

· Successful launch and adoption of new integrations.

· Commercial value achieved through negotiations.

· Achievement of partnership-related revenue targets.

Benefits

Why Join dopay?

If you want to empower every individual — regardless of their job or income — and every business, no matter its size, to access financial services easily, dopay is the place for you.

Join a team that values innovation, inclusion, and meaningful impact, helping humanize and amplify a brand built on empowerment, accessibility, and financial dignity.

At dopay, you’re not just creating content — you’re helping build a movement.

Be part of a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets