LOCATION: Hounslow/Hybrid

REPORTING TO: Director of Talent & Engagement 

SHIFT PATTERN: Monday - Friday, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE 

The Recruitment Manager will lead the ABM UKI recruitment function, overseeing the recruitment and

talent acquisition team and ensuring the business has access to high-quality talent across frontline,

operational, & staff management roles.

This role will be accountable for consolidating recruitment activity and recruiters from across ABM UKI into

one central reporting structure, creating clear governance, consistent ways of working and a service-led

recruitment model that supports business priorities.

Working as a trusted partner to senior leaders, HR, Operations and functional stakeholders, the role will

redefine and embed the end-to-end recruitment process, improve candidate and hiring manager

experience and introduce a proactive partnering approach aligned to workforce planning, talent pipelines

and business growth.

KEY RESPONSIBILITIES

• Lead, coach and develop the ABM UKI recruitment and recruitment team, creating a high performing, service-led recruitment function

• Support the consolidation of recruiters and recruitment activity from across ABM UKI into a central

reporting structure with clear roles, accountabilities and governance

• Design, redefine and implement a consistent end-to-end recruitment process, from workforce

planning and requisition approval through to offer, onboarding handover and post-hire review

• Embed a partnering approach with the business, ensuring recruiters build strong relationships with

operational leaders, HR Business Partners and functional hiring managers

• Act as the recruitment lead for Staff & Management roles, directly managing recruitment for Sales

and Marketing, Technology, HR, Finance, QHSE and other specialist functions as required

• Oversee recruitment delivery for frontline, staff, management and operational roles across ABM UKI,

ensuring approaches are appropriate to role type, location and service line

• Partner with senior stakeholders to understand current and future workforce requirements and

translate these into effective recruitment plans and resourcing priorities

• Introduce consistent recruitment service levels, KPIs and reporting to provide visibility of demand,

vacancy status, time-to-fill, quality, source effectiveness and candidate experience

• Standardise hiring manager briefing, attraction, screening, selection, interview, feedback and offer

management practices across the business

• Review existing recruitment processes and identify opportunities to reduce duplication, delays,

manual work and inconsistent candidate or hiring manager experience

• Build talent pipelines for critical and recurring roles, including high-volume frontline requirements

and specialist management or professional roles

• Develop recruitment strategies for complex, niche or hard-to-fill vacancies, using market insight to

advise on attraction channels, salaries, candidate availability and timelines

• Ensure recruitment activity supports ABM UKI diversity, inclusion, ESG and social value priorities,

broadening access to talent and promoting inclusive selection practices

• Work with HR and Operations to ensure recruitment processes are compliant with employment law,

right-to-work requirements, client requirements and sector-specific vetting standards

• Ensure recruitment practices support operational compliance in regulated environments, including

aviation or security-sensitive sites where airside, vetting or clearance requirements apply

• Manage the use of recruitment systems, AI, data and reporting to improve workflow visibility,

decision-making and recruitment performance

• Provide regular insight to leadership on recruitment trends, risks, demand, capacity, skills gaps and

opportunities to improve workforce planning

• Review and optimise recruitment channels, direct sourcing methods, job advertising, social media

and employer brand activity to improve reach and quality of hire

• Manage external recruitment partners and agencies where required, ensuring clear expectations,

cost control, quality of delivery and alignment with preferred supplier arrangements

• Work closely with Finance, Procurement and HR to ensure recruitment activity is commercially aware

and aligned to approved budgets, PSL, headcount controls and business priorities

• Lead recruitment transformation activity, including process redesign, stakeholder engagement,

implementation planning, communications and adoption across a decentralised organisation

• Promote a consistent, professional and candidate-centred approach to recruitment that reflects

ABM values and strengthens the employer brand

• Identify capability gaps within the recruitment team and implement training, coaching and tools to

improve recruiter effectiveness and business partnering capability

• Act as the subject matter expert for recruitment best practice, providing advice, challenge and

guidance to leaders across ABM UK

Requirements

• Significant experience leading recruitment or talent acquisition teams in a complex, multi-site or

decentralised organisation

• Proven experience designing, improving or implementing end-to-end recruitment processes and

consistent ways of working

• Strong experience recruiting a mix of high-volume frontline roles and professional, management and

head office roles

• Experience recruiting or overseeing recruitment for functions such as Sales and Marketing,

Technology, HR, Finance and QHSE

• Demonstrated ability to build a business partnering recruitment model and influence senior

stakeholders in a matrix environment

• Knowledge of facilities management, aviation, transport, security, cleaning, engineering or other

operational service environments is highly desirable

• Strong understanding of recruitment best practice, attraction strategies, selection methods,

candidate experience and hiring manager engagement

• Experience managing recruitment performance through data, KPIs, service levels and insight-led

reporting

• Ability to lead change, standardise processes and drive adoption across teams, functions and

geographically dispersed stakeholders

• Commercial awareness with experience managing recruitment costs, agency usage, direct sourcing

and supplier performance

• Excellent communication, coaching and leadership skills, with the ability to develop recruiters and

improve team capability

• Sound understanding of UK employment law, right-to-work requirements and recruitment

compliance; knowledge of aviation or client-specific vetting processes desirable

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.