ABOUT INKOMOKO 

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. 

In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies. 

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest investor to refugee entrepreneurs in Africa.  

Inkomoko has 900+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.  

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

Inkomoko needs a Graphic Designer (Brand & Digital) who turns ideas, data, research and stories into clear visual communication. You think strategically, develop original concepts and execute with precision, designing for social media, campaigns, reports, presentations, events, websites, video and print.

You start with the audience, objective, message and desired action, then recommend the format, build the creative direction and produce the final assets. You flag gaps in unclear briefs, explain your decisions, and use feedback and performance data to improve future work.

You report to the Regional Communications Manager and work closely with the Campaigns Manager and Digital Media Manager across Inkomoko's countries of operation.

Key Responsibilities

1. Creative Thinking and Concept Development (20% time)

• Translate campaign objectives, audience insights, research, data and written content into clear visual concepts.
• Review briefs and ask questions to clarify the audience, message, objective and intended action.
• Contribute visual ideas during campaign and content planning.
• Develop moodboards, sketches, storyboards and concept options for campaigns and communications products.
• Present concepts and explain choices related to layout, typography, imagery, hierarchy and format.
• Turn complex information into accessible infographics, diagrams, carousels and visual narratives.
• Use feedback and content performance to improve future design work.

2. Digital, Campaign and Editorial Design (45% time)

• Design platform-specific and campaign assets, carousels, quote cards, data graphics, ads, thumbnails, for LinkedIn, Instagram, Facebook, X, TikTok, email, websites and paid digital campaigns.
• Build visual identities and design toolkits for campaigns, report launches, events and thought-leadership content.
• Design reports, fact sheets, presentations, proposals, one-pagers, brochures and event materials.
• Create simple motion graphics, animated assets, video titles and graphic treatments for multimedia content.
• Adapt designs across screen sizes, formats, dimensions, languages and country contexts, keeping hierarchy and meaning intact.
• Create design variants for selected campaigns and work with the Digital Media Manager to compare performance and apply the findings.
• Prepare final files for digital publication and print production, and work with printers, consultants and vendors on specs, proofs and outputs.

3. Brand Systems and Creative Quality (20%)

• Apply Inkomoko’s visual identity consistently across digital and physical communications.
• Build and maintain templates, component libraries and design systems that country teams can use without weakening the brand.
• Review visual materials produced by colleagues, consultants and vendors, and provide clear design feedback.
• Quality-check every asset before delivery.
• Apply accessible design practices, including readable type, appropriate colour contrast, subtitles and mobile-friendly layouts.
• Represent entrepreneurs and member communities with dignity, agency and accurate context.
• Use approved visual assets and follow Inkomoko’s requirements for consent, licensing, attribution and responsible image use.
• Keep the brand visually current while maintaining recognizable Inkomoko design elements.

4. Collaboration and Design Operations (15% time)

• Manage multiple briefs, stakeholders, revisions and deadlines using the Communications team’s planning systems.
• Work with writers and content leads early so that words and visuals communicate one coherent idea.
• Work with the Social Media Coordinator to adapt creative work to different platforms and audience behaviours.
• Collaborate with the Multimedia Producer on storyboards, title treatments, motion graphics and campaign visual direction.
• Advise teams on design formats, production requirements, timelines, feasibility and creative trade-offs.
• Communicate progress, changes, risks and potential delays clearly.
• Keep file names, source files, versions, templates and archives organised, and package editable files for future adaptation.
• Stay informed about design practices, platform changes, emerging content formats and relevant creative work from other organisations.

Requirements

WHO WE ARE LOOKING FOR

• Experience: 3 to 5 years of professional experience in graphic design, brand design, visual communication or a related role.

• Strategic thinking: Ability to connect design decisions to the audience, communication objective, message and desired action.
• Concept development: Experience taking projects from the initial brief through concept development, feedback and final delivery.
• Adobe Creative Cloud: Advanced ability in Illustrator, Photoshop and InDesign.
• Digital design: Working ability in Figma and experience developing editable templates in Canva.
• Responsive design: Ability to design content that works across desktop, tablet and mobile screen sizes.
• Design fundamentals: Advanced grasp of typography, layout, composition, colour, hierarchy and information design.
• Attention to detail: Ability to identify typographical errors, alignment issues, colour inconsistencies and technical specification mistakes before delivery.
• Visual storytelling: Ability to translate complex information into simple and coherent visual structures.
• Creative judgement: Ability to identify when a brief idea or format needs improvement and recommend a better approach.
• Organisation: Ability to manage several projects, stakeholders, revisions and deadlines at the same time.
• Print production: Experience preparing files for professional print production.
• Design systems: Experience developing or maintaining brand guidelines, templates or design systems.
• Accessibility: Working knowledge of accessible design practices, colour contrast, readable type and mobile-friendly layout.

Desirable skills are:

• Experience using Adobe After Effects, Premiere Pro or another motion-design tool.
• Experience designing data visualisations, reports or research publications.
• Experience working with non-Latin scripts, including Arabic, Ethiopic or right-to-left layouts.
• Photography, illustration or advanced image-retouching skills.
• Practical experience using generative AI tools for ideation, image editing, versioning or workflow support, with sound judgement on consent, copyright, image ownership, accuracy and brand risk.
• Experience working across several countries, languages or cultural contexts.
• Experience in entrepreneurship, finance, social enterprise, development or purpose-led communications.
• Knowledge of French, Arabic, Amharic, Kinyarwanda, Kiswahili or another language used across Inkomoko’s operations is an added advantage. 

Key Competencies

• Instils Trust: Delivers accurate work, follows through on commitments and communicates openly about progress and challenges.
• Acts with Courage: Raises concerns, asks difficult questions and proposes better creative approaches when needed.
• Makes Informed Decisions: Uses the brief, audience context, brand standards, performance information and stakeholder input to evaluate options and choose the approach that best supports the objective.
• Pays Attention to Detail: Reviews typography, alignment, copy, data, image use, file specifications and visual consistency before delivery.
• Collaborates Effectively: Works productively with writers, producers, programme teams, vendors and colleagues across different countries.
• Improves Continuously: Responds constructively to feedback and actively develops their craft, systems and creative thinking.

Benefits

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion 
• Ability to make a significant social impact to your community
• Health insurance for self and family
• Staff savings and provident fund, negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options. 

TO APPLY

If you’re excited about this role, please submit your application through the jobs portal.

• Your CV.
• A link to your portfolio.
• A short write-up about one project in your portfolio covering:
• The communication or business objective.
• The intended audience.
• Your specific role.
• The main design decision you made and why.
• The result, performance or feedback received.

Your portfolio should include six to ten relevant projects.

Where the work involved a team, state which elements you personally developed.

Applications submitted without a portfolio will not be considered.

DEADLINE:  10th July 2026. Applications are reviewed on a rolling basis, please apply as soon as possible!

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.