Who We Are

Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

This is a remote role in Guatemala / El Salvador

Full Time position

About the Role

We're seeking an Financial Plannig and Analysis to support the operational management of Opex and contribute to ongoing finance transformation initiatives. This role combines hands-on financial analysis, budgeting, forecasting, and reporting with opportunities to improve processes, reporting capabilities, and decision support for business leaders.

The ideal candidate will have strong analytical skills, experience managing operating expenses, and the ability to work effectively with cross-functional stakeholders.

Responsibilities

Opex Planning & Financial Analysis

• Support budgeting, forecasting, and monthly reporting activities for operating expenses across multiple functions.

• Prepare and maintain financial models, dashboards, and reports to track Opex performance and identify trends.

• Conduct variance analysis and provide insights on spending trends, risks, and opportunities.

• Support business leaders with data-driven analysis to aid planning and decision-making.

• Assist with monthly close activities, including accruals, allocations, and reconciliations.

Reporting & Data Management

• Ensure accuracy and integrity of financial data across planning and reporting systems.

• Maintain Opex reporting templates and automate recurring reporting where possible.

• Partner with Accounting and Finance teams to support reporting requirements and data validation.

• Develop and distribute regular management reports and presentations.

Process Improvement & Transformation Support

• Assist in evaluating existing FP&A and Opex processes to identify areas for improvement.

• Support initiatives focused on standardization, automation, and reporting enhancements.

• Contribute to the development of best practices, governance frameworks, and documentation.

• Support implementation and adoption of self-service reporting and planning tools.

• Participate in finance transformation projects and cross-functional process improvement efforts.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.

• 3–5 years of FP&A, financial analysis, or corporate finance experience.

• Experience supporting budgeting, forecasting, and financial reporting processes.

• Strong Excel skills, including Pivot Tables, Power Query, and advanced financial modeling.

• Experience with planning and reporting tools such as Adaptive Insights, Power BI, Tableau, or similar platforms.

• Strong analytical and problem-solving skills with attention to detail.

• Excellent communication and stakeholder management skills.

• Excellent level of English B2 or above.

Is a plus:

• Experience supporting Opex planning and management in a medium-to-large organization.

• Exposure to finance transformation, reporting automation, or process improvement initiatives.

• Experience working with financial planning systems and business intelligence tools.

• Knowledge of accounting concepts, month-end close processes, and financial controls.

• Ability to manage multiple priorities in a fast-paced environment.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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