Role Summary

• Own business performance tracking, analytics, and insight generation to drive growth decisions and execution (not a sales/quota role).
• Be open to working with AI tools to improve speed, quality, and scalability of analysis and execution.

Key Responsibilities

• Gather, clean, transform, and analyze large business datasets for performance tracking, opportunity/problem detection, customer characteristics, and portfolio analysis.
• Define and maintain KPI frameworks (metric definitions, data sources, cadence) and ensure data quality/consistency.
• Build and maintain reports, dashboards, and light automations using SQL, Excel, and internal tools.
• Use AI tools responsibly to accelerate analysis, reporting, documentation, and workflow automation (with strong data privacy and accuracy discipline).
• Produce actionable insights and recommendations to support growth strategies and leadership decision-making.
• Evaluate business processes end-to-end, anticipate requirements, identify gaps, and develop practical solutions.
• Lead ongoing process reviews and develop optimization strategies with measurable outcomes.
• Explore new business opportunities (new products/services and new locations), including market and internal performance signals.
• Conduct diligence for new initiatives (assumptions, sizing, unit economics/ROI logic, risks, resource needs, success metrics).
• Plan, launch, and manage new products/projects within timeline; monitor performance and troubleshoot issues to achieve business plans.
• Manage cross-functional projects: develop project plans, align stakeholders, track milestones/deliverables, and ensure timely completion.
• Communicate insights, plans, and progress clearly to cross-functional teams and management.
• Perform other duties as assigned by reporting line.
  

Requirements

• Strong analytical thinking with ability to turn data into clear business actions.
• Comfortable working with large datasets; strong Excel skills; SQL proficiency (or strong willingness to become proficient quickly).
• Open-minded and practical about using AI tools (e.g., for analysis support, drafting, automation) while maintaining quality control.
• Experience building dashboards/reports and maintaining a performance tracking cadence.
• Solid project management skills (scope, timeline, stakeholders, risk management, delivery).
• Strong communication skills: can explain numbers, trade-offs, and recommendations to non-technical stakeholders.
• High ownership, structured problem-solving, and ability to operate cross-functionally.

Nice to Have

• Experience in commercial analytics, revenue strategy, growth strategy, or business operations.
• Familiarity with BI tools (e.g., Looker/Power BI/Tableau) and workflow automation.
• Experience launching new products/services or opening new locations (from diligence to execution).

Benefits

• Health Insurance
• Hybrid Work
• Annual Leave 12 days
• Mental Health counseling sessions with psychiatrists and psychologists through ooca platform
• Social Security Insurance
• Provident Fund (condition applied)
• Annual Health check-up (condition applied)
• Special discount home loan interest with Government Housing Bank
• BYOD policy: Personal laptops less than 3 years old are eligible for 1000 THB/month subsidy (registration required)