Costa Navarino is a sustainably driven destination in the Mediterranean, located in Messinia in the southwest Peloponnese. Graced with a breath-taking seaside landscape, this is a region shaped by 4,500 years of history. The Costa Navarino philosophy is driven by a genuine desire to preserve the natural beauty and heritage of Messinia. It is currently home to four 5-star hotels, The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino at Navarino Dunes, W Costa Navarino and Mandarin Oriental, Costa Navarino at Navarino Bay.

The destination comprises several distinct sites featuring five-star hotels, luxury private residences, a world-class golf experience, and many year-round activities. Navarino Dunes is home to The Romanos, a Luxury Collection Resort, The Westin Resort Costa Navarino and Costa Navarino Residences. Navarino Bay is the setting for Mandarin Oriental, Costa Navarino, W Costa Navarino and Navarino Agora, a curated marketplace. Both sites have signature golf courses, while at Navarino Hills there are two further signature golf courses.

The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for Bar Team Leaders to support the Bar Manager in all aspects of the Food and Beverage and each Outlet’s operation. A Bar Team Leader must be able to organize and proactively prepare the outlet. Must have excellent knowledge of all products offered and of the SOPs to ensure seamless operation, check and monitor par stock levels and be able to assist when needed in all aspects of administration responsibilities. Functioning as the main link on passing on the vision to all team members and must ensure that the team efforts are aligned to offer impeccable services throughout the outlet operation.

Responsibilities

• Organize daily outlet operations in a timely manner and according to brand standards. Ensure all equipment is operable and in working condition.
• Excellent knowledge of menu, beverage, and snack items as well as all beverage recipes and classic / signature cocktails.
• Greet and welcome guests in a courteous manner, take orders and serve with accuracy, demonstrate upselling knowledge.
• Excellent knowledge of brand standards, and SOP procedures, ensuring that they are constantly followed. Assist at all times and locations, to ensure a flawless operation.
• Responsible for the overall supervision of all associates, as per brand standards, maintaining a positive attitude, mentoring and ensuring their development.
• Organize, monitor and check unit stock and ensure effective ordering through MC.
• Handle and solve efficiently guest complaints, ensuring a memorable experience for all guests.
• Assist and manage when needed in all administrational organization (weekly schedules / HR needs / Financial Management) and operational needs throughout the department.
• Follow all H&S rules, hotel policies, SOPs and Brand Standards at all times. Guide and encourage team to do the same.
• Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news.

Requirements

• Minimum of 2 years’ experience in a similar position (ideally in an international hotel chain)
• Bachelor’s degree in Hospitality / Tourism management / Relevant Certification is highly desired
• Fluent in English and Greek
• Technical bar knowledge (recipes, equipment)
• Good knowledge of MICROS, POS and PC systems
• H&S, Brand Standards and Company procedures knowledge is highly desirable
• Excellent Communication skills, Customer service skills, as well as selling and upselling skills
• Good people management skills
• Planning, organizing and time management skills
• Ability to lead by example

Benefits

What We Offer:

• Competitive Compensation Package
• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
• Meals Provided On-site

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Potential for Task Force Assignments Abroad in Marriott Hotels
• Exposure to an International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room – Online Wellness Platform
• Discounts at Marriott Hotels Worldwide