SYNOPSIS: 

This position is primarily responsible for supporting the preventative maintenance and basic hardware error troubleshooting of the automated storage and retrieval system (AS/RS). The AS/RS Technician I will be expected to read system schematics and collaborate with logistics personnel and Viastore hotline support to assist in resolving system errors. This role includes documenting maintenance activities, error resolutions, and work orders in the facility’s CMMS software system. The AS/RS Technician I may also assist with general facility maintenance tasks as prioritized by the Facilities Manager. All facilities personnel are expected to perform their duties in a manner that ensures the safety of themselves and all employees. Success in this role requires strong teamwork, attention to detail, and effective communication skills. 

RESPONSIBILITIES: 

• Assist in the preventative maintenance of the distribution center’s AS/RS & conveyor equipment 
• Perform routine scheduled work orders on various pieces of equipment throughout the logistics automation system  
• Identify, troubleshoot & correct logistics system failures to support the warehouse team 
• Work with OEM (Viastore & other sub-contractors) to troubleshoot and implement corrective actions to system errors 
• Document and communicate the use of all spare parts for appropriate replenishment 
• Maintain statistics & reports on system’s performance as needed 
• Communicate with sub-contractors (suppliers) for system upgrades, failures, and / or repairs, as needed 
• Provide awareness training of warehouse team leaders on system errors and troubleshooting of routine failures 
• Responsible to maintain & update the preventative maintenance schedule in facilities CMMS software tool   
• Participate in Logistics Planning shift meetings as needed 
• Document “history logs” within the CMMS maintenance software for tracking work and add to the knowledge base for others’ awareness 
• At times, perform general facilities maintenance tasks as time permits and prioritized by the facilities manager   
• Follow all OSHA and company safety rules in all maintenance procedures 
• Follow all environmental guidelines when using / disposing of materials 

QUALIFICATIONS:  

• High School Diploma or GED. 
• Five (3-5) years’ experience in large logistics facility maintenance operations. 
• Ability to read and use engineering drawings. 
• Good understanding of controls and automated systems 
• Good decision-making skills. 
• Computer experience in Microsoft Office preferred. 
• Ability to prioritize workload. 
• Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making.  
• Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes.  
• Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands.  
• Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers.  
• Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed.  
• Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward.  

ESSENTIAL JOB FUNCTIONS: 

• Must be able to stand for 8 hours a day. 
• Must be able to lift 60 pounds. 
• Must have a valid driver’s license and be able to use own vehicle for local trips to Home Depot, etc. (with reimbursement). 
• Must be able to work flexible hours, including evenings, weekends, and PRN overtime. 
• Must be willing to support the facility maintenance team in a collaborative environment. 
• Must be able to handle extreme temperatures. 
• Must be able to drive for up to 2 hours. 
• Must be able to speak and understand English to communicate verbally and in writing. 
• Regular and on-time attendance. 
• Must be able to climb up to 50 feet.  

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

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