At Bolt, our micromobility business is powered by strong local ownership and operational excellence. We’re looking for a highly analytical, hands-on Operations Manager to lead and scale our Rentals business across 24 cities in Southern Poland.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Own the full P&L for your region. Lead expansion in line with group strategy, identify growth opportunities, and find creative ways to grow and retain the rider base across all 24 cities.
• Fleet & operational excellence.
• Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.).
• Maximize fleet availability by maintaining a real-time overview of scooter inflow/outflow. Define deployment areas, set scooter-per-spot targets, and manage logistics partners daily for battery swaps, collection, charging, and deployment. Drive zero backlog on damaged scooters together with the Head Mechanic.
• Drive rider conversion and usage by continuously updating the deployment strategy based on demand data. Monitor and reduce scooter churn by identifying risk areas and coordinating internal search efforts.
• Driving business growth and revenue through achieving operational milestones and key metrics.
• Understand city-level needs, opportunities, and regulations. Represent Bolt in the local community and media, and grow the Bolt brand across the region.
• Advocating and elevating Bolt’s brand, product, and service whilst navigating through regulatory matters and local policies within the transportation and tech industry.
• Partner with Public Policy, PR, and Marketing teams on city relations, safety initiatives, campaigns, and insurance topics. Share operational insights and process improvement ideas to strengthen the wider business.

• You have 3–5 years of experience in operations, general management, or a fast-paced commercial role — ideally in mobility, logistics, or a similarly dynamic industry.
• You are comfortable owning a P&L and making data-driven decisions — strong analytical skills and proficiency in Excel or Google Sheets are a must.
• You are a natural leader who can build teams from the ground up, set clear expectations, and inspire people to do their best work.
• You are a self-starter with a genuine ownership mentality — you set ambitious goals, act without waiting to be asked, and take full accountability for results.
• You have excellent communication skills in Polish and English, and are comfortable representing the business externally with city officials, media, and community stakeholders.
• You are curious about urban mobility, keep up with local market trends and regulations, and bring creative thinking to growing a rider base in competitive markets.
• You have a strong sense of ownership with a hands-on approach.
• You are a collaborative team player who shares knowledge, supports peers, and always looks for ways to improve processes — not just within your region, but for the whole country team.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50 countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.

• Accelerate your professional growth with unique career opportunities.

• Get a rewarding salary and stock option package that lets you focus on doing your best work.

• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork..

• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Why this role matters

SDET (Software Development Engineers in Test) engineers perform and participate in application development and testing. We ensure continuous quality and testability of code throughout the software development lifecycle. We build quality within the software development process through automated testing suites, providing comprehensive support from code development to functionality. We live on the leading edge of system and component design, developing solutions that serve millions of users and businesses all over the world. 

The SDET Manager brings this to life by contributing to technology development and decision-making and guiding the work of SDET engineers and teams. This person will be coming in at a time of growth, not only within ‘a’ single team, but across Vonage API - therefore this person will need to be prepared and experienced to scale processes & teams.

What you'll do:

• Lead, mentor, and scale a high-performing team of SDETs to successfully deliver on ambitious product roadmaps on our Messaging API team
• Drive the development and execution of robust testing strategies for current and future product releases, ensuring comprehensive coverage of both functional and non-functional requirements.
• Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working
• Collaborate closely with product and engineering teams to design, develop, and optimize advanced test automation frameworks and maintain scalable, reliable data sets.
• Establish, track, and analyze quality and effectiveness metrics to inform decision-making, support continuous improvement, and ensure the highest standards of software quality.
• Proactively diagnose technical issues, report defects, and propose implementable solutions to prevent recurrence and improve product stability.
• Contribute to and influence the development of long-term technical solutions and quality strategies for the wider engineering department.
• Foster a culture of quality by developing and promoting processes that educate and empower engineers at all levels to write higher quality, testable software.
• Assess, optimize, and elevate current testing procedures and processes for efficiency, scalability, and alignment with business needs.
• Define and communicate clear team success metrics, ensuring ongoing alignment with the engineering organization’s strategic vision.
• Work collaboratively with engineering teams and stakeholders to ensure testing requirements, features, and protocols are well understood, supported, and implemented.
• Partner with product and business managers to translate software requirements and technical architectures into actionable, measurable, and testable criteria.
• Drive the implementation of non-functional testing strategies—including scalability, redundancy, chaos engineering, and automation—in cloud and hybrid/cloud-native environments.

What you'll bring:

• Engineering leadership skills - experience leading a team of 10+ Engineers at least
• Advanced knowledge of Python programming language
• Comprehensive experience in developing and running a continuous integration and continuous deployment pipelines.
• Advanced knowledge of data structures, algorithms and distributed systems.
• Hands on experience with Docker or Kubernetes
• Outstanding interpersonal and communication skills.
• Bachelor’s Degree in Computer Science or related discipline, Masters would be advantageous
• Advanced understanding of and experience with writing, testing, debugging and perfecting code.
• Ability to:
• Navigate ambiguity.
• Present complex technical information in a clear and concise manner to a wide variety of audiences.
• Identify risks and threats in current and emerging technologies, procedures, features and operations.
• Manage multiple priorities with accuracy and efficiency while meeting deadlines.

Experience we consider a plus:

• Java, Springboot, Kotlin code experience
• WebRTC / Communication testing experience.
• Experience with CI/CD tools (Jenkins, GitHub Actions), Kafka, and Data Science frameworks.
• Experience with relational and NoSQL databases, and testing multi-tiered architectures.
• Familiarity with VoIP and Messaging protocols, real-time communication systems, and scalability testing.
• Identify and leverage opportunities to incorporate artificial intelligence and machine learning solutions to enhance testing effectiveness, automation, and product quality.

How you’ll benefit:

• Private Medical Insurance
• Group Pension Plan
• Life Insurance and Group Personal Accident
• Ericsson Care Line
• Unlimited Discretionary Time Off (DTO)
• Volunteer Time (VTO)

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Why this role matters

SDET (Software Development Engineers in Test) engineers perform and participate in application development and testing. We ensure continuous quality and testability of code throughout the software development lifecycle. We build quality within the software development process through automated testing suites, providing comprehensive support from code development to functionality. We live on the leading edge of system and component design, developing solutions that serve millions of users and businesses all over the world. 

The SDET Manager brings this to life by contributing to technology development and decision-making and guiding the work of SDET engineers and teams. This person will be coming in at a time of growth, not only within ‘a’ single team, but across Vonage API - therefore this person will need to be prepared and experienced to scale processes & teams.

What you'll do:

• Lead, mentor, and scale a high-performing team of SDETs to successfully deliver on ambitious product roadmaps on our Messaging API team
• Drive the development and execution of robust testing strategies for current and future product releases, ensuring comprehensive coverage of both functional and non-functional requirements.
• Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working
• Collaborate closely with product and engineering teams to design, develop, and optimize advanced test automation frameworks and maintain scalable, reliable data sets.
• Establish, track, and analyze quality and effectiveness metrics to inform decision-making, support continuous improvement, and ensure the highest standards of software quality.
• Proactively diagnose technical issues, report defects, and propose implementable solutions to prevent recurrence and improve product stability.
• Contribute to and influence the development of long-term technical solutions and quality strategies for the wider engineering department.
• Foster a culture of quality by developing and promoting processes that educate and empower engineers at all levels to write higher quality, testable software.
• Assess, optimize, and elevate current testing procedures and processes for efficiency, scalability, and alignment with business needs.
• Define and communicate clear team success metrics, ensuring ongoing alignment with the engineering organization’s strategic vision.
• Work collaboratively with engineering teams and stakeholders to ensure testing requirements, features, and protocols are well understood, supported, and implemented.
• Partner with product and business managers to translate software requirements and technical architectures into actionable, measurable, and testable criteria.
• Drive the implementation of non-functional testing strategies—including scalability, redundancy, chaos engineering, and automation—in cloud and hybrid/cloud-native environments.

What you'll bring:

• Engineering leadership skills - experience leading a team of 10+ Engineers at least
• Advanced knowledge of Python programming language
• Comprehensive experience in developing and running a continuous integration and continuous deployment pipelines.
• Advanced knowledge of data structures, algorithms and distributed systems.
• Hands on experience with Docker or Kubernetes
• Outstanding interpersonal and communication skills.
• Bachelor’s Degree in Computer Science or related discipline, Masters would be advantageous
• Advanced understanding of and experience with writing, testing, debugging and perfecting code.
• Ability to:
• Navigate ambiguity.
• Present complex technical information in a clear and concise manner to a wide variety of audiences.
• Identify risks and threats in current and emerging technologies, procedures, features and operations.
• Manage multiple priorities with accuracy and efficiency while meeting deadlines.

Experience we consider a plus:

• Java, Springboot, Kotlin code experience
• WebRTC / Communication testing experience.
• Experience with CI/CD tools (Jenkins, GitHub Actions), Kafka, and Data Science frameworks.
• Experience with relational and NoSQL databases, and testing multi-tiered architectures.
• Familiarity with VoIP and Messaging protocols, real-time communication systems, and scalability testing.
• Identify and leverage opportunities to incorporate artificial intelligence and machine learning solutions to enhance testing effectiveness, automation, and product quality.

How you’ll benefit:

• Private Medical Insurance
• Group Pension Plan
• Life Insurance and Group Personal Accident
• Ericsson Care Line
• Unlimited Discretionary Time Off (DTO)
• Volunteer Time (VTO)

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Why this role matters:

We are looking for a Business Performance & Pricing Analyst, based in Poland, to join our Commercial Strategy & Performance team within the API Business Unit.

This role sits at the intersection of commercial analysis, pricing intelligence, and business performance monitoring. You will be responsible for tracking and analysing the performance of our API products, generating actionable insights, and supporting the definition and execution of our pricing strategy. Your contribution will be essential to safeguard and improve the profitability of our APIs, and to help Vonage achieve its revenue and margin growth objectives. You will work closely with Pricing Managers, the Business Performance team, Sales, Product, and Finance stakeholders — acting as a key analytical partner across the organisation. 

This role is offered as an 8-month fixed-term contract.

Your key responsibilities:

• Monitor revenue, market share, and profitability against business goals and OKRs
• Build and maintain dashboards (Tableau) to track real-time business performance
• Identify performance gaps, risks, and opportunities, and recommend actions
• Analyze customer behavior, pricing trends, and willingness to pay
• Conduct competitive benchmarking across pricing, offerings, and cost structures
• Evaluate ROI of pricing strategies, promotions, and commercial initiatives
• Collaborate with Sales, Product, Finance, and BI teams to improve profitability
• Present insights and drive data-driven decision-making across the organization

What you'll bring

• Bachelor's degree required; Business, Economics, Mathematics, or Engineering preferred
• 2–4 years of experience in a business analysis, commercial finance, or pricing role, ideally in a fast-paced, deadline-driven environment
• Strong analytical skills with the ability to synthesise complex datasets into clear, actionable insights
• Proficiency in data analysis tools — advanced Excel is a must: experience with Tableau, SQL, or Power BI is a strong plus
• Solid understanding of P&L drivers, margin analysis, and commercial modelling
• Excellent communication skills, with the ability to present data-driven findings to non-technical stakeholders
• Self-starter with a strong sense of ownership, delivering results end-to-end in a fast-paced, global environment
• Curious and structured thinker, unafraid to challenge the status quo and drive better business outcomes

How you’ll benefit:

• Medical Insurance
• Glasses Reimbursement
• Life Insurance  - Allianz Family
• Kafeteria - My Benefit
• Ericsson Care Line
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

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Why this role matters:

We are looking for a Software Engineer to join our hybrid Java/Go development team. You will take a pivotal role in the development of a Go microservice that is critical to our Fraud Prevention Platform - responsible for handling and delivering fraud alerts to our customers in real time. This is a high-impact role at the heart of our fraud detection capabilities, where your work will directly protect Vonage customers at scale. 

We are a team that embraces the future: we have a strong and growing adoption of AI across our engineering workflows, and we actively leverage AI agents in our day-to-day work - from accelerating development cycles to enhancing fraud detection intelligence. If you are excited about working in an environment where AI is not a buzzword but a real part of how we build and operate, you will feel right at home.

Your key responsibilities:

• Play a pivotal role in developing Go microservices for our fraud alert delivery pipeline.
• Build high-throughput, low-latency applications to meet fraud detection use cases.
• Create scalable microservice that will help support our impressive growth
• Write efficient and scalable code in well-tested systems
• Collaborate with cross-functional teams to ensure seamless integration and functionality.
• Propose scalable, maintainable and cost-effective solutions
• Estimate the effort required to develop and implement new features
• Develop and execute effective testing strategies to ensure software quality and reliability
• Embed AI assisted engineering into daily practice to accelerate delivery and enhance outcomes
• Proactively adopt emerging AI capabilities to improve workflows and shares best practices with the team
  

What you'll bring

Required:

• Excellent software engineering skills in Go for backend services
• A strong focus on testing, with a customer-first mindset
• Experience with high throughput event-driven architectures, web services, and caching
• Willingness to learn and adapt to new technologies and programming languages
• AWS (RDS, EKS, S3, IAM, SQS, Lambda)
• Kafka, MySQL/PostgreSQL

Experience we consider a plus:

• Java
• Monitoring and observability experience
• Redis
• Practical experience in deploying code in a modern programming environment using tools such as Docker and Kubernetes

How you’ll benefit:

• Medical Insurance
• Glasses Reimbursement
• Life Insurance  - Allianz Family
• Kafeteria - My Benefit
• Ericsson Care Line
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-YB1

You will lead a Warsaw-based engineering team within the Box Extract organization. This team operates within the application layer, responsible for turning advanced AI capabilities (OCR and LLM-based Extract Agents) into a scalable, customer-facing product.

Who you are:

• People-first engineering leader with 2+ years of engineering management experience and strong technical background
• Solid understanding of distributed systems and service-oriented architectures
• Comfortable operating across both backend and frontend concepts (full-stack awareness)
• Strong technical judgment — able to evaluate system design decisions, trade-offs, and engineering approaches
• Experience working in data-driven environments (metrics such as velocity, predictability, delivery performance)
• Skilled at building and growing teams, supporting both senior and junior engineers
• Clear, concise communicator who values transparency and proactive risk management
• Effective stakeholder manager, able to collaborate with cross-functional and distributed teams (including US-based partners)
• Comfortable operating in dynamic, evolving environments with dependencies across teams
• Proficient in English

Nice to have:

• Experience in SaaS or product-driven companies
• Exposure to AI/ML-powered systems or data processing platforms
• Experience working with distributed, international teams

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Responsibilities:

• Build, lead, and grow a engineering team (5–7 engineers) in Warsaw
• Define the team’s roadmap, execution strategy, and own delivery outcomes
• Ensure strong delivery predictability, including planning, estimation, and execution
• Partner with engineers on system design and technical decisions (non-coding role)
• Develop team members through 1:1s, coaching, performance management, and hiring
• Establish a strong, collaborative, and accountable team culture
• Drive high standards in execution, quality, and scalability
• Organize team processes (stand-ups, sprint planning, technical discussions) and track progress
• Collaborate with product and partner teams to scope initiatives and align on priorities
• Manage cross-team dependencies and coordinate with stakeholders across regions
• Proactively identify risks and ensure transparency in delivery
• Represent Box internally and externally

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice. 

#LI-RB1 #LI-Hybrid