The Basics:

This position follows the Company’s hybrid schedule which currently requires employees to work in the office a minimum of three days per week: Krakow, Fabryczna.

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints. This customer facing role will be responsible for customers each having thousands of endpoints running the Tanium platform and solutions. The successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results. You will lead the Digital touch model of Customer Success for the EMEA region, helping to build it and run it.

What You'll Do:

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more
• Run the Digital Touch Engagement Model for EMEA, help to build it and fine tune it for maximum success across our region
• Understand the unique complexity of the customers and segmentation of customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies
• Deep collaboration with CSMs and ACEs across EMEA to better engage customers within your Digital Touch Engagement Model scope, to triage, prioritize and address the risks they are facing but also helping their adoption of Tanium.
• Develop and maintain the necessary relationships with customers to ensure alignment to their business needs
• Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas
• Perform activities and data management that help to drive adoption and value against an agreed-upon plan with the customer. This may include artifact creation (including Value Plans for customers), action and risk tracking, and updating internal data systems such as Salesforce and/or Gainsight
• Contribute proactively to internal practice development efforts to continually drive maturity and improvement of our Customer Success function
• Maintain a strong understanding of all aspects of the Tanium solutions and their value to customers

We're Looking For:

• Education 
  • BA/BS or equivalent experience preferred 

• Experience Required 
  • 3 plus years of experience in Customer Success preferably in a SaaS business model
  • Has demonstrated consulting and project management skills, experience with building strategic relationships that drive business value for customers
  • Working knowledge of endpoint technology and software industry
  • Full professional proficiency in English
  • Optional/Nice to Have: French speaking

• You are
  •  A highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity 
  • Curious, willing to learn from others in your discipline, your customers, and other roles at Tanium 
  • Willing to contribute suggestions and ideas to further customer and Tanium goals 
  • Eager to become an expert in demonstrating value and return on investment to our customers 
  • Eager to learn technology foundations and become a technical advisor on the Tanium platform and solutions. 
  • A strong communicator and intuitive listener 
  • Professional, insightful, and values-driven
  • Motivated to help to solve the toughest IT problems faced by organizations today 

• Other
  • Travel ranging from 5 - 10%

Additional offering

• Attractive remuneration and comprehensive benefits  
• All full-time employees are eligible to receive restricted stock units. You can own part of the company you help to build 
• A value-based, transparent culture that fosters collaboration and innovation 
• Ability to work on complex and strategic global projects and initiatives  
• Career development opportunities  
• Health, vision and basic dental coverage - Tanium paying 100% of the premium
• Life & Disability + Critical Illness benefits - Tanium paying 100% of the premium
• Free food in the office

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

At Bolt, our micromobility business is powered by strong local ownership and operational excellence. We’re looking for a highly analytical, hands-on Operations Manager to lead and scale our Rentals business across 24 cities in Southern Poland.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Own the full P&L for your region. Lead expansion in line with group strategy, identify growth opportunities, and find creative ways to grow and retain the rider base across all 24 cities.
• Fleet & operational excellence.
• Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.).
• Maximize fleet availability by maintaining a real-time overview of scooter inflow/outflow. Define deployment areas, set scooter-per-spot targets, and manage logistics partners daily for battery swaps, collection, charging, and deployment. Drive zero backlog on damaged scooters together with the Head Mechanic.
• Drive rider conversion and usage by continuously updating the deployment strategy based on demand data. Monitor and reduce scooter churn by identifying risk areas and coordinating internal search efforts.
• Driving business growth and revenue through achieving operational milestones and key metrics.
• Understand city-level needs, opportunities, and regulations. Represent Bolt in the local community and media, and grow the Bolt brand across the region.
• Advocating and elevating Bolt’s brand, product, and service whilst navigating through regulatory matters and local policies within the transportation and tech industry.
• Partner with Public Policy, PR, and Marketing teams on city relations, safety initiatives, campaigns, and insurance topics. Share operational insights and process improvement ideas to strengthen the wider business.

• You have 3–5 years of experience in operations, general management, or a fast-paced commercial role — ideally in mobility, logistics, or a similarly dynamic industry.
• You are comfortable owning a P&L and making data-driven decisions — strong analytical skills and proficiency in Excel or Google Sheets are a must.
• You are a natural leader who can build teams from the ground up, set clear expectations, and inspire people to do their best work.
• You are a self-starter with a genuine ownership mentality — you set ambitious goals, act without waiting to be asked, and take full accountability for results.
• You have excellent communication skills in Polish and English, and are comfortable representing the business externally with city officials, media, and community stakeholders.
• You are curious about urban mobility, keep up with local market trends and regulations, and bring creative thinking to growing a rider base in competitive markets.
• You have a strong sense of ownership with a hands-on approach.
• You are a collaborative team player who shares knowledge, supports peers, and always looks for ways to improve processes — not just within your region, but for the whole country team.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50 countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.

• Accelerate your professional growth with unique career opportunities.

• Get a rewarding salary and stock option package that lets you focus on doing your best work.

• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork..

• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

The Basics:

This position requires to work in the office  a minimum of four days per week (Krakow, Fabryczna).

As a Tanium QA intern, you will support the QA team in improving project efficiency and product quality by participating in QA initiatives and processes. Internship participant will gain practical experience in quality assurance engineering while contributing to the successful delivery of projects

What you’ll do:

• Assist the QA team in understanding and participating in QA initiatives.
• Learn and practice new testing methodologies under the guidance of experienced team members.
• Observe and participate in code reviews, asking questions and sharing insights.
• Develop strong communication skills by presenting test results and discussing issues with the QA team.
• Seek mentorship and guidance from the QA team to learn and grow in the field of quality assurance.

We’re looking for someone with:

• Authorized to work in Poland now and in the future
• Available to work full-time from July 1st, 2026 to September 30th, 2026
• Interested in continuing working at Tanium after the internship
• Student of Computer Science or relevant degree
• Practical knowledge of Python programming
• Experience with virtualization tools (VMware, Hyper-V, UTM)
• Understanding of Linux and Windows OS installation and configuration
• Basic knowledge of network interface setup and security protocols
• Demonstrates initiative and motivation
• Excellent oral and written communication skills
• Team player
• Person of high ethics and integrity
• Ability to work in a fast-paced, changing environment

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking Care of Our Team Members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are searching for a skilled and innovative Cypher/Graph Engineer to join our Data & Technology Solutions team. In this role, you will be instrumental in designing, building, and optimizing graph database solutions that uncover complex relationships within our vast datasets, driving new insights for our clients and powering advanced features within WPP Open. If you have a deep understanding of graph theory, are proficient in Cypher, and are passionate about leveraging connected data to solve real-world problems in AdTech, we encourage you to apply. 

You are: 

• A specialist in graph databases, with hands-on experience in modelling, querying, and managing connected data. 
• A strong problem-solver, adept at translating complex business problems into graph-based solutions and efficient Cypher queries. 
• Collaborative and communicative, able to work effectively with data scientists, data engineers, and product teams to integrate graph insights. 
• Performance-minded, always seeking to optimize query performance and ensure the scalability of graph solutions. 
• Continuously curious, staying abreast of the latest developments in graph technologies and algorithms. 

What You will do:

Design and Implement Graph Database Solutions 

• Design and develop robust graph data models to represent complex relationships within various datasets, catering to specific business use cases in AdTech, marketing, and client intelligence. 
• Implement, configure, and maintain graph databases (e.g., Neo4j) in cloud environments (AWS, GCP). 
• Write, optimize, and troubleshoot complex Cypher queries to extract, transform, and analyze data efficiently, supporting analytical and operational requirements. 
• Work closely with data engineers to establish seamless data ingestion pipelines for populating and updating graph databases. 

Apply Graph Algorithms and Enable Analytics 

• Identify opportunities to apply graph algorithms (e.g., shortest path, community detection, centrality, PageRank) to uncover hidden patterns and insights within our interconnected data. 
• Collaborate with data scientists to develop and integrate graph-based features for machine learning models and AI applications on the WPP Open platform. 
• Develop APIs and services to expose graph database functionalities and insights to downstream applications and internal tools. 

Ensure Performance, Scalability, and Maintainability 

• Monitor and optimize the performance of graph databases and Cypher queries to ensure efficient data access and processing at scale. 
• Contribute to the architectural design and scaling strategies for our graph database infrastructure. 
• Implement best practices for graph database management, including backup, recovery, and security. 
• Ensure the reliability and maintainability of graph solutions through proper documentation, testing, and version control. 

Collaborate, Educate, and Innovate 

• Serve as a subject matter expert on graph databases and Cypher, providing guidance and training to other engineering and data science teams. 
• Actively participate in architectural discussions, code reviews, and technical decision-making processes. 
• Research and evaluate new graph technologies, tools, and methodologies to continuously improve our capabilities and competitive edge. 

 Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have:  

• 2-5 years of professional experience in a role focused on graph databases, data engineering, or software engineering with significant exposure to graph technologies. 
• Proven expertise and hands-on experience with Cypher query language is essential. 
• Demonstrated experience with at least one major graph database platform (e.g., Neo4j, Graph API). 
• English fluency B2/C1 
• Strong understanding of graph data modeling principles and best practices for representing complex relationships. 
• Proficiency in at least one modern programming language (e.g., Python) for data integration, API development, and scripting. 
• Familiarity with common graph algorithms and their practical applications. 
• Experience working in a cloud environment (GCP preferred), including deploying and managing database services. 
• Understanding of data warehousing concepts and experience with data integration/ETL processes. 
• Strong analytical and problem-solving skills, with the ability to diagnose performance issues and design efficient solutions. 
• Excellent communication skills, capable of explaining complex technical concepts to both technical and non-technical audiences. 
• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related quantitative field, or equivalent practical experience. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, medical care & sports card in Medicover, funding for English language learning, employee mental health awareness day, and more.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We are committed to offering equal opportunities to all employees, which is why we only establish collaborations based on employment contracts. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office two days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Following a detailed review of all applications, we will contact those candidates whose qualifications and stated terms of cooperation most closely align the objectives of our recruitment process.

The controller of your personal data is the WPP Media Poland sp. z o.o.The personal data you provide will be processed for the purpose of the recruitment process.  By providing us with personal data beyond the scope required by the Labour Code, you consent to the processing of such data for the purposes of the recruitment process.  Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to its withdrawal. For evidence purposes, please withdraw your consent in writing or by email to RODO@wppmedia.com. 

Why project44? 

At project44, we believe in better. 

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. 

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. 

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. 

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

Senior Project Manager (Software Implementation)

We are looking for a Senior Project Manager to join our Customer Experience Team within Professional Services, working alongside Solutions Architects, CSM's, Sales, Technical Support, and Engineering to deliver a seamless implementation experience for our customers.

In this role, you will be responsible for leading the end-to-end execution of customer implementations, ensuring projects are delivered on time, within scope, and on budget while maximizing customer satisfaction. You will partner closely with Solutions Architects, who will lead the technical design, while you drive governance, coordination, and delivery excellence across all phases of the project lifecycle.

This role will primarily focus on strategic and complex customer implementations, often requiring in-region presence and specific language capabilities. As such, the Senior Project Manager may engage closely with local stakeholders and travel onsite occasionally to ensure successful delivery.

Key Accountabilities:

• Own and drive the full project lifecycle for customer implementations, from post-sale handover through Go-Live and Hypercare.
• Develop and manage detailed project plans, timelines, milestones, and deliverables, ensuring alignment across internal and customer teams.
• Lead project governance, including status tracking, reporting, and stakeholder communication at all levels.
• Manage project risks, issues, and dependencies, proactively identifying mitigation strategies and driving resolution.
• Own budget and scope management, ensuring projects are delivered within agreed commercial parameters.
• Act as the primary point of contact for customers on project delivery, ensuring clear communication, expectation management, and alignment.
• Coordinate cross-functional teams, including Solutions Architects, Engineering, Product, and Support, to ensure smooth execution.
• Facilitate key project ceremonies, including:
  • Project kick-off calls
  • Weekly status meetings
  • Steering committees (when applicable)
  • Go-live readiness reviews
• Support testing phases (System Testing & UAT) by coordinating timelines, stakeholders, and deliverables.
• Drive Go-Live planning and execution, including cutover coordination and post-launch validation.
• Oversee Hypercare phase, ensuring a smooth transition to Customer Success and long-term account stability.
• Ensure accurate tracking of project progress using internal tools (e.g., Jira, Zendesk, Rocketlane, or equivalent).
• Contribute to process improvements, project management standards, and scalable delivery frameworks.
• Support pre-sales and discovery activities by providing input on timelines, delivery approach, and implementation feasibility.

Requirements & Preferred Skills

• Fluent in English and German (written and spoken).
  • Additional languages are a strong differentiator, with a strong preference French OR Spanish OR Italian.
• 5+ years of experience in customer-facing project management roles, preferably within:
  • Supply chain, transportation, or logistics technology
  • SaaS implementations
  • Software delivery
• Proven experience managing complex, multi-stakeholder projects with competing priorities and timelines.
• Strong expertise in risk, budget, and stakeholder management.
• Experience working with project and collaboration tools such as JIRA, Confluence, Microsoft Office, or equivalent.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Comfortable working in a fast-paced, cross-functional, global environment.
• Willingness to travel occasionally based on customer needs.
• Experience with TMS, ERP, or supply chain systems is a plus.

Location

This is a hybrid role, based in our Kraków office.

• In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful Kraków office four days a week. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.

What You’ll Gain & What We Expect

What we offer:

• Opportunity to work on strategic, high-impact implementations with leading global brands
• Strong internal and external exposure, working cross-functionally and directly with customer leadership
• A role with high visibility, where your work directly influences customer success and business outcomes
• Ownership and autonomy to drive projects end-to-end and shape delivery approaches
• The chance to build a strong portfolio of enterprise implementations within a fast-scaling SaaS environment

What we ask:

• A high level of ownership and accountability across all aspects of project delivery
• A strong team-oriented mindset, embracing collaboration across functions
• Commitment to a #OneTeam mentality, always prioritizing customer value and outcomes over silos

Ability to operate with urgency, structure, and clarity in complex and fast-paced environments

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics

This Senior Helpdesk Engineer will work directly with a talented team of IT and security professionals. This role will also have the opportunity to learn new technologies, including Tanium’s product. 

The Senior Helpdesk Engineer is crucial to ensuring that IT and Tanium’s employees have the access and resources to complete their mission. The right candidate will enjoy working closely with our end-users, which includes developers, engineers, sales, and support staff. A successful candidate will also enjoy working for a company that is focused on quality and ensuring the long-term success of Tanium. 

What you'll do

• Serve as the escalation point for hardware, software, network, and system issues 
• Diagnose, troubleshoot, and resolve high-impact or ambiguous problems across endpoints, operating systems, identity and access, SaaS tools, and basic networking 
• Own tickets end-to-end, including root cause analysis, resolution, documentation, and follow-up communication against SLA 
• Lead incident response efforts, coordinating internal IT teams, security, and vendors as needed 
• Identify trends, recurring issues, and systemic gaps; proactively drive long-term fixes rather than short-term workarounds 
• Provide guidance to junior level Helpdesk Engineers through knowledge sharing, shadowing, and informal coaching 
• Review and contribute to helpdesk workflows, runbooks, and troubleshooting guides with a focus on improving tooling, processes and end user experience.  
• Support user provisioning, access management, and identity systems with a focus on security and compliance 
• Provide advanced troubleshooting and user support for conferencing platforms such as Zoom and Microsoft Teams, as well as other essential collaboration technologies supporting remote and hybrid work environments. 
• Administer the full lifecycle of IT hardware and software assets, including setup, deployment, inventory tracking, and recovery, ensuring all devices are configured, assigned, and documented for compliance and audit purposes. 
• Maintain the operational readiness of conference rooms and manage the setup and troubleshooting of equipment for meetings, webinars, and organizational events. 
• Actively contribute to assigned IT projects, supporting initiatives that enhance technological innovation, optimize service delivery, and advance organization's overall IT strategy. 

We’re looking for someone with

• Bachelor’s degree or equivalent experience 
• Minimum 3-5 years of relevant technical support experience 
• Proven problem-solving capabilities with expertise in supporting and troubleshooting both Windows and macOS environments, including common productivity and collaboration software. 
• Hands-on experience with user and group management in Microsoft 365 and Active Directory environments. 
• Familiarity with basic networking concepts such as DNS, DHCP, VPNs, and TCP/IP, with the ability to diagnose and resolve common connectivity and access issues. 
• Experience using ticketing systems (ServiceNow preferred) to document, track, and close support requests. 
• Exposure to cybersecurity fundamentals, including secure endpoint management, vulnerability management, and compliance standards. 
• Practical knowledge of endpoint protection and MDM solutions 
• Experience supporting remote users, SaaS-based productivity suites, and cloud identity management platforms. 
• Experience providing executive and VIP support.  

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics

This Lead Helpdesk Engineer will work directly with a talented team of IT and security professionals. This role will also have the opportunity to learn new technologies, including Tanium’s products. 

The Lead Helpdesk Engineer is crucial to ensuring that IT and Tanium’s employees have the access and resources to complete their mission. The right candidate will enjoy working closely with our end-users, while also helping to build out our local IT team in the region. A successful candidate will also enjoy working for a company that is focused on quality.  

What you'll do

• Serve as the escalation point for hardware, software, network, and system issues
• Troubleshoot across endpoints, operating systems, identity and access, SaaS tools, and basic networking
• Help build a local team of engineers focused on supporting and improving employee technology experiences globally.
• Own ticket triage standards, prioritization guidelines, and escalations paths
• Ensure consistent troubleshooting approaches and high-quality ticket resolution against SLA
• Maintain and improve day-to-day helpdesk workflows and queue health
• Maintain and create knowledge base articles, identify documentation gaps, and use documentation as a primary operational tool
• Provide technical guidance and coaching to helpdesk engineers
• Act as local hands and eyes for supporting local engineering environments with support from global peers.
• Partner with other leaders to identify automation opportunities, conduct tool evaluations, and strategize on operational improvements
• Communicate recurring issues, capacity constraints, and lead root cause analysis for any systemic issues
• Participate in operations and incident reviews as well as strategic planning 

We’re looking for someone with

• Minimum 5 years of relevant technical support experience, with at least 2 years as lead engineer
• Proven problem-solving capabilities with expertise in supporting and troubleshooting both Windows and macOS environments, including common productivity and collaboration software.
• Hands-on experience with user and group management in Microsoft 365 and Active Directory environments.
• Familiarity with basic networking concepts such as DNS, DHCP, VPNs, and TCP/IP, with the ability to diagnose and resolve common connectivity and access issues.
• Experience using ticketing systems (ServiceNow preferred) to document, track, and close support requests.
• Exposure to cybersecurity fundamentals, including secure endpoint management, vulnerability management, and compliance standards.
• Practical knowledge of endpoint protection and MDM solutions, Tanium preferred
• Experience supporting remote users, SaaS-based productivity suites, and cloud identity management platforms.
• Experience providing executive and VIP support.  

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

This position follows the Company’s hybrid schedule which currently requires employees to work in the Krakow Office (Fabryczna Street) a minimum of three days per week.

The Basics:

We are seeking a proactive, detail‑oriented General Ledger Accountant to join our Accounting team. This role will play a key part in supporting the Company’s close, reporting, and audit processes while helping drive operational excellence in a dynamic, fast‑paced environment. This is an exciting time to join Tanium, with meaningful opportunities for professional growth, exposure to complex accounting areas, and the ability to make a tangible impact as the Company continues to scale. 

The ideal candidate has a strong foundation in US GAAP, a hands‑on approach to accounting operations, and a continuous‑improvement mindset. This role offers the opportunity to further develop technical and operational accounting skills while contributing to the Company’s ambitious goals. 

What you’ll do:

• Prepare monthly journal entries and associated account reconciliations.
• Prepare and post monthly journal entries in accordance with US GAAP, ensuring accuracy and completeness.
• Perform monthly balance sheet account reconciliations and investigate and resolve reconciling items in a timely manner.
• Prepare and analyze monthly flux and variance explanations for assigned accounts and areas, providing clear and concise insights to management.
• Support the monthly, quarterly, and annual close processes, ensuring deadlines are met in a high growth environment.
• Identify opportunities to improve accounting processes, documentation, and internal controls, and assist with the implementation of enhancements.
• Assist with external audits, including preparation of audit schedules, support of audit requests, and coordination with internal stakeholders
• Support intercompany accounting activities, including reconciliations and eliminations, as applicable.
• Assist with ad hoc analyses, special projects, and process initiatives as assigned. 

We’re looking for someone with:

• Bachelor’s degree in Accounting or Finance required. 
• 2+ years of progressive accounting experience, preferably in a corporate or public accounting environment. 
• Strong understanding of US GAAP and core accounting principles. 
• Demonstrated ability to work independently, take ownership of tasks, and meet deadlines in a fast paced environment. 
• Strong analytical and problem solving skills with a high level of attention to detail. 
• Advanced Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and complex formulas. 
• Experience with inter-company accounting; multi-currency and international experience a plus. 
• Experience with NetSuite or other ERP systems preferred. 
• Ability to manage multiple priorities and perform effectively under tight deadlines. 
• Strong organizational, verbal, and written communication skills. 
• Proven team player with a positive attitude and a willingness to support broader team objectives. 
• Adaptable and comfortable working in an evolving, high growth environment.

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy