At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.

We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.

This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.

We’d love for you to join our team if you have

• Extensive writing experience within software, IT, or data-related domains.
• Strong technical foundation and an understanding of software development concepts and workflows.
• Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
• Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
• Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
• A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
• Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.

We’d be particularly thrilled if you have

• Strong understanding of data analysis concepts and terminology.
• Experience leading or independently completing technical documentation projects.
• Experience improving documentation processes with templates, automation, scripts, or AI tools.
• Experience optimizing content for both human readers and AI-based discovery and reuse.
  
  
  #LI-REDER

About the Role

As a Technical Writer, you will create clear, accurate, and user-focused documentation for our software products. Working closely with developers, testers, and support engineers, you will turn complex technical knowledge into content that real users can act on — from step-by-step procedures and conceptual overviews to PowerShell and API reference docs. A key focus of this role is developing user guides and PowerShell reference documentation for Veeam Explorers, with an emphasis on database protection workflows. 

What You’ll Do

• Maintain documentation for currently supported versions and update documents based on feedback from the support team and customers
• Maintain and database lab environments to test and ensure the accuracy of created documentation
• Leverage AI tools to improve technical writing practices: content authoring, requirements and feedback processing, content quality assurance, etc.
• Prepare documentation for publication in supported formats (HTML, PDF) 

What You’ll Bring

• Excellent written and good spoken English
• Experience as a technical writer in a software/technology company
• Good grasp of IT terminology, a good understanding of basic IT technologies
• Experience documenting PowerShell, REST APIs, or databases (basic SQL/queries and common DB commands)
• Confident use of command-line tools 
• Ability to obtain information from various sources, structure information and explain complex concepts in an easy and comprehensible way
• Advanced user of Microsoft Windows
• Experience with image editing software (SnagIt or similar)
• Experience with version control systems (Git)

Bonus Skills

• Power user experience in Linux and other non-Windows OSes
• Experience working with HTML/CSS/XML and Markdown
• Experience in the virtualization and backup areas 

What You’ll Get 

• 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental, maternity, and paternity leave
• Fully covered family medical plan, dental, rehab, and vaccinations
• Life, critical illness, and disability insurance
• Employer pension contribution via PPK
• Monthly Edenred allowance of 450 PLN for meals
• MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
• Up to 12 free therapy sessions annually, plus legal and financial advice
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside Poland, Veeam reserves the right to refuse to consider the application for a job.

#LI-TT1