About the Role:

The Documentation Coordinator will support the documentation needs by assisting document related inquiries, organization, and management of various documents. This role is ideal for individuals who are detail-oriented and eager to develop their skills in document management and compliance. The Documentation Coordinator will work under the guidance of more experienced team members and gain valuable experience in a professional setting.

This is where your SharkNinja journey begins. You’re an explorer—not a tour guide—driven by curiosity, fueled by taking chances, and unwilling to fly under the radar. Here, bold moves turn into real impact, growth comes from challenge, and your work helps shape what’s next.

Here are some of the EXCITING things you’ll get to do:
•    Respond to document-related inquiries and provide support as needed
•    Manage and maintain company documentation and records in an organized manner
•    Assist in formatting and updating company documents, such as procedures, reports, and manuals
•    Ensure proper storage and accessibility of all documents
•    Collaborate with cross-functional teams to support document-related activities
•    Conduct periodic audits to assess document control effectiveness
•    Engineering Change Notice (ECN) Support
•    Ensure ECN documentation is complete, accurate, and properly routed for review and approval
•    Maintain ECN logs and monitor status to ensure timely processing and closure
•    Update document revisions, bills of materials (BOMs), specifications, and related records in document management or ERP systems following approved ECNs
•    Coordinate with Engineering, Quality, Supply Chain, and Operations teams to ensure change documentation is properly implemented

You are Expected:
•    Strong attention to detail and accuracy with the ability to meet deadlines
•    Basic knowledge of document management and office software (e.g., Microsoft Office Suite)
•    Good organizational and time-management skills
•    Effective communication skills and a willingness to learn
•    Excellent grammar and written/oral communication skills
•    Bachelor's degree in business administration, information management, engineering support, or a related field
•    Ability to work independently and as part of a team

Education/Certifications/Affiliations
•    Bachelor’s degree in Business, or 
•    3+ years of experience in documentation coordination, retail operations, supply chain support, or similar role
•    Strong organizational and project management skills
•    Exceptional attention to detail

Travel Requirements
•    Flexibility for domestic and international travel as required.

Here are some of the EXCITING things you’ll get to do:

• Take ownership of packaging supplier strategy across key categories (corrugate, gift box, molded pulp, labels, manuals, flexible materials, foams, and other protective packaging), ensuring cost, quality, capacity, and sustainability performance.
• Build, maintain, and govern packaging AVLs by identifying, qualifying, onboarding, and developing suppliers that align to SharkNinja product, regional, and compliance requirements.
• Partner with Packaging Engineering, Quality, Sustainability, and Regulatory teams to scout, assess, and commercialize compliant material opportunities, including recycled content, paper-based alternatives, mono-material, and plastic-reduction solutions.
• Develop should-cost and total-cost models for packaging that include material conversion, tooling, freight, duties, EPR schemes, packaging taxes, eco-modulated fees, and other regulatory cost exposure.
• Lead RFQs, supplier negotiations, and cost-down initiatives to deliver the best balance of cost, performance, compliance, and speed to market.
• Monitor supplier capabilities, market trends, and packaging regulations; recommend new sources, technology options, and risk mitigation plans to strengthen supply security and sustainability performance.
• Maintain packaging cost trackers, AVL records, supplier scorecards, and executive-ready summaries, while operating with a multi-cultural working style across China and global teams.

You are Expected:

• 6–8+ years of experience in packaging sourcing, procurement, supply chain, or packaging engineering within home appliances, consumer goods, or a related industry, ideally in multinational environments
• Strong knowledge of packaging materials, converting processes, tooling, and cost drivers across paper, plastic, molded fiber, labels, inserts, and protective packaging
• Hands-on experience building and managing AVLs, supplier qualification, supplier development, and commercial negotiations
• Familiarity with packaging sustainability requirements and regional regulations, including EPR, packaging taxes/fees, recyclability, recycled content, and restricted-substance compliance
• Strong analytical skills, with the ability to build should-cost and total-cost models and translate regulatory impacts into sourcing recommendations
• Proficient in English and Mandarin (verbal and written), able to independently manage communication with both Chinese and international suppliers
• Self-motivated and independent, with strong stakeholder management, communication, and project management skills
• Strong execution, negotiation, persuasion, and cross-functional collaboration skills
• Proficient in Microsoft Office, data analysis, and project management tools; ERP/PLM experience is a plus

Education/Certifications/Affiliations

• Bachelor’s degree (or above) in Packaging Engineering, Materials Science, Supply Chain, Business, or a related discipline preferred
• MBA, CPSM, packaging-related certification, or sustainability/compliance training is an advantage

Travel Requirements

• Regular travel across East and South China (Guangdong, Zhejiang, Jiangsu, etc.) and periodic travel across Southeast Asia to support supplier qualification, audits, and development

In short

You will work in a fast-paced environment that offers autonomy and opportunities for growth. As the Senior Lead – Laboratory for the Asia region, you will be instrumental in delivering world‑class laboratory operations aligned to global standards while driving localized execution, governance, and collaboration. You will act as the primary bridge between regional labs and the Zurich global lab leadership, ensuring consistency, data reliability, governance, and continuous improvement across all lab practices. You will champion standardization of processes, support local lab teams with training and operational excellence, and provide strategic input to enhance lab systems and reporting globally.

Your Mission

• Global Guidelines & Local Roll‑Out: Lead implementation and roll‑out of global lab guidelines, procedures, and standards across all labs in the Asia region. Translate global requirements into clear, actionable local practices, ensuring alignment with both global expectations and local realities.
• Collaboration & Leadership: Act as a strong partner to the Zurich Global Lab Lead offering timely feedback, actionable insights, and strategic input into the development and refinement of global lab frameworks. Drive cross‑functional collaboration product development, sourcing, quality, and compliance stakeholders to ensure integrated lab processes. Leading central lab team members to work collaboratively with operation lab specialists on driving to the same business direction.
• Supplier Representation & Transparency: Serve as the regional point of transparency for laboratory expectations and requirements across Tier 1 and Tier 2 business partners. Ensure structured escalation of operational issues, capability gaps, and compliance risks to Zurich labs, while actively gathering and representing supplier feedback to drive continuous improvement and expansion of the global laboratory framework.
• Governance & Standardization: Establish and maintain local governance structures aligned with global lab policies, ensuring consistent execution and adherence to standardized practices. Lead initiatives to eliminate regional variability and ensure reliable, repeatable methodology across labs.
• Audits & Quality Assurance: Coordinate and conduct internal audits, capability assessments, and compliance checks to validate alignment to global guidelines and local governance expectations. Partner with global and regional quality teams to remediate findings, embed corrective actions, and drive compliance consistency.
• Data Reliability & Reporting: Ensure integrity, accuracy, and traceability of lab data across regional facilities. Provide strategic recommendations and oversight for lab reporting systems, metrics tracking, and data governance frameworks, ensuring robust and trustworthy results.
• Training & Local Support: Design and deliver training programs, workshops, and onboarding to upskill local lab teams — fostering adoption of global methods and improved efficiency. Serve as the primary regional resource for troubleshooting, best practice adoption, and capability building.
• Systems Development & Continuous Improvement: Contribute to evolution of lab systems (PLM, data platforms), tools, and reporting dashboards with a focus on usability, accuracy, and operational efficiency. Identify process gaps and lead projects that improve automation, standardization, and lab output value.
• Team Hiring & Leadership. You will build, grow, and lead a high‑performing lab team in Asia. This includes: Recruiting top talent and scaling the lab organization, Coaching, inspiring, and developing direct reports to deliver excellence, Setting team goals, fostering accountability, and driving a culture of learning and collaboration.

What success looks like: 

• High level of efficiency and consistency across Asia labs in compliance, data quality, and execution of test methods.
• Regional lab operations that are fully aligned with global guidelines, local governance obligations, and audit expectations.
• Strong strategic partnership with the Zurich team, reflected in shared initiatives, process improvements, and operational efficiency gains.
• Continuous uplift in regional lab capability, knowledge sharing, and adoption of standardized practices.

Your story

• Bachelor’s or Master’s degree in Science, Engineering, Materials, Chemistry, or related field (advanced degree preferred).
• 10+ years of experience in laboratory leadership, quality systems, or testing operations within the textile/apparel/consumer product industries.
• Proven experience in developing and implementing guidelines, governance frameworks, and standardized operating procedures.
• Strong collaboration skills and experience working with global cross‑functional teams.
• Demonstrated ability to drive improvement projects, audits, and compliance across complex environments.
• Experience in lab data systems, reporting tools development and implementation.
• Exceptional communication skills — capable of translating technical requirements into operational practices.
• Strong analytical thinking, project management, and training delivery expertise.
• Previous experience in global roll‑out of standards and lab governance highly desirable.

Meet the Team

This role offers the opportunity to be at the forefront of harmonizing global lab excellence with regional execution — shaping consistent, high‑quality lab practices that support innovation, compliance, and product performance around the world.

THE ROLE

Insert Role Title

We are seeking a Sourcing Manager for denim bottom category to join our growing team. This role will be instrumental in building a resilient, high-performing denim supply chain that enables rapid growth, strong margins, and best-in-class product quality.

Responsibilities

Supply Chain, Denim Sourcing Strategy & Partner Management

Develop and execute the end-to-end supply chain and sourcing strategy with a strong focus on denim apparel categories, across woven, knit, and stretch fabrications. Implement a multi-sourcing approach to ensure supply resilience, scalability, and cost efficiency.

Identify, onboard, and develop denim-focused manufacturing partners aligned with Quince’s direct-to-consumer (D2C) model. Coach partners to operate within a rapid replenishment, Manufacturer-to-Consumer (M2C) environment, emphasizing speed, flexibility, and quality.

Educate sourcing partners on the Quince Operating System (OS), including:

• Operational Excellence: Driving short lead times, agile production, and consumer-first execution

• Financial Model: Delivering margin-accretive performance and strong Return on Invested Capital (ROIC)

• Technical Integration: Effective utilization of the Vendor Portal and digital workflows

Operational Excellence & Business Growth

Drive continuous improvement across key performance metrics, with particular focus on denim production quality and speed:

• Quality: Maintain defect rate below 0.5%

• Speed & Accuracy: Achieve replenishment lead times under 14 days

• Availability: Ensure in-stock rate above 99%

• Financial Impact: Deliver margin-accretive sourcing outcomes

Partner closely with Merchandising and Product Development (PD) teams to lead denim catalog expansion, launching new washes, fits, styles, and fabric innovations through the New Product Creation (NPC) process.

Conduct structured Quarterly Business Reviews (QBRs) with sourcing partners, focusing on strategic alignment, denim category performance, operational excellence, continuous improvement opportunities, and future growth plans.

Qualifications

• 15+ years of experience at the Director level or above in Strategic Sourcing, Procurement, or Supplier Management within the apparel industry, preferably supporting major US-based retailers or DTC brands, with strong exposure to denim categories.

• Established global factory network across key apparel categories (with strong emphasis on denim, woven, knit, and sweater knit fabrications), spanning APAC, ISC, and EMEA regions.

• Strong product-driven mindset, leveraging factory and vendor expertise to support product design, cost engineering, and commercialization. Deep knowledge of denim materials, washes, and localized fabric sourcing within key regions is highly preferred.

• General Manager (GM) mindset with hands-on supply chain and manufacturing experience, including lean manufacturing, just-in-time (JIT) production, and operational excellence.

• Deep understanding of cost structures within denim/apparel categories, with proven ability to drive cost savings through clean-sheet costing, strategic negotiations, and supplier optimization.

• Highly organized, analytical, and execution-focused, with strong problem-solving skills and a continuous improvement mindset.

• Curious, adaptable, and proactive in navigating ambiguity and change; open to new perspectives and ways of working.

• Strong business acumen with an interest in leveraging technology and AI-enabled tools to enhance sourcing efficiency and decision-making.

• Excellent written and verbal communication, presentation, and stakeholder engagement skills.

• Bachelor’s degree required; advanced degree preferred.

The Opportunity:

As a Specialized Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Vietnam. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you’ll get to:

• Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market
• Introduce and explain the strategic benefits of the new B2B solution product
• Grow bookings, revenues and gross profit of assigned hotel partners
• Using data to develop business solutions and maximize Agoda’s accommodation availability, content competitiveness and business growth for the hotel partners
• Evaluate existing partnerships and determine if any actions needed to optimize the performance. Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.
• Formulate project ideas, determine where opportunity exists and implement new approaches.
• Work in a data-driven environment
• Research and troubleshoot rate and availability issues to help hotels maximize their booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
• Prepare pitch presentations and materials
• Manage regular weekly/monthly supplier and internal reports

What you’ll need to succeed:

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 5 years’ experience in account management, business development, or supply/e-commerce role.
• Strong interpersonal skills and ability to influence external/internal stakeholders.
• Think out-of-the-box to develop and implement solutions for unique challenges when negotiating with hotel partners
• Ability to drive insights out of data and articulate the findings
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• A team player with a professional “get it done” attitude and work ethic.
• Strong prioritization and planning skills; must be comfortable with making trade-offs.
• Curiosity to learn and willingness to try new approaches. Comfortable in a two-way feedback culture.
• Adapts well to and is energized by change

It’s Great if you Have: 

• B2B and wholesale markets experience preferred
• Experience in hotel or travel industry, especially OTA channels preferred, but not necessary

The Opportunity

As an Air Operations Associate, you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track.

This role combines hands-on operations, customer service, and documentation work — helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway.

What You’ll Do

• Execute end-to-end air shipments :
  • Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided.
  • Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
  • Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly.
  • Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
  • Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors’s standards and services.
  • Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs.
  • Handle customers statistics and reports or any special request for improve system.
• Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data.
• Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience.
• Drive improvement: Identify and suggest process enhancements to increase efficiency and quality.
• Take ownership: Support teammates and take on additional tasks when needed/ required.

What We’re Looking For

• Bachelor’s degree in logistics, supply chain, business, or related fields.
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics.
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English.
• Detail-oriented, structured, and eager to learn global supply chain operations.
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.
• We are looking for candidates who are flexible and open to work on weekends.

What You’ll Gain

• Deep expertise in air freight operations (imports, exports, intermodal).
• Hands-on exposure to international logistics systems (carriers, customs, warehouses).
• Opportunity to grow into Senior Associate, Team Leader, or Account Management roles as Flexport Vietnam scales.
• Be part of a fast-growing international company with training and development from global experts.

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

• Support testing for Naver Clip Project (short-form video service integrated into Naver's main app and Naver TV).
• Execute and participate in all testing activities, including manual and automation tests, to improve product quality, and work closely with the team to deliver product success.
• Automate functional, regression, and/or performance testing to speed up the product delivery cycle.
• Have complete responsibility to enhance end-to-end automated test coverage.
• Participate in the review of project requirements to understand test objectives, to provide input on the testability of requirements, and estimation for the testing activities.
• Prepare detailed test reports and provide data-driven Sign-Off decisions.

Your qualifications: 

• 4 - 6 years of experience in software quality assurance and testing.
• Experience with manual testing to make sure that the product functionalities comply with business requirements is a MUST.
• Experience in building or maintaining automation testing frameworks for Web and API automation frameworks (e.g., Puppeteer, Playwright, Selenium).
• Strong experience of at least one modern programming language, such as JavaScript, Java, Python,... with a strong base in object-oriented design and development.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Strong English communication skills, both written and spoken.

It's a big plus if you:

• ISTQB or other relevant testing certifications.
• Experience of using AI tools (GitHub Copilot, OpenAI api, etc.) or AI-based testing platforms to optimize the QA workflow.
• Proficiency in Korean (TOPIK certification).

Our Team(NAVER WORKS Mobile)

NAVER WORKS Mobile Team builds and improves the mobile experience of NAVER WORKS, an all-in-one collaboration platform that brings together essential work tools such as Message, Mail, Calendar, Contacts, and Drive in one app.

Our team is focused on delivering reliable and intuitive mobile user experiences while continuously enhancing app architecture, performance, stability, and maintainability. We work closely with cross-functional teams across Product, Design, Server, and Platform Engineering to create better collaboration experiences for global users.

We develop complex mobile services with diverse features, contributing not only to feature development but also to various areas that drive the continuous improvement of the service.

Learn more about us: https://naver.worksmobile.com

We are looking for a Middle to Senior iOS Engineer. 

Your daily task: 

• Develop and maintain core features across multiple NAVER WORKS services (Message, Mail, Drive, Notes, Survey, etc.)
• Ensure service stability and support ongoing operations
• Collaborate closely with cross-functional teams to drive end-to-end service development
• Continuously improve app performance, usability, and reliability from a user-centric perspective

Your qualifications: 

• 4+ years of iOS development experience
• Background in Computer Science or a related field
• Strong knowledge of Object-Oriented and Functional Programming, and Design Patterns
• Solid understanding of iOS frameworks
• Proficiency in Swift and Objective-C
• Experience with Core Data
• Good understanding of Data Structures, Algorithms, and Distributed Systems
• Experience with Git (branching, merging, etc.)
• Strong commitment to writing maintainable, clean, and high-quality code

It's a big plus if you

• Experience actively leveraging AI tools (e.g., Claude) to enhance development productivity
• Fast learner with strong execution skills and ability to adapt quickly

Who We’re Looking For

• Someone who enjoys solving challenging problems and is motivated by continuous learning and growth
• A team player with a positive attitude who actively collaborates to solve problems
• Passionate about delivering high-quality results, ensuring stability and completeness even before QA handoff
• Able to work closely with diverse developers under shared goals to drive service development
• Strong understanding of mobile UX and ability to build stable and intuitive user experiences
• Solid understanding of service development fundamentals, such as:
  • Network communication
  • Data modeling
  • State management
  • Asynchronous programming
• Capable of extending and maintaining features reliably within legacy codebases
• Experienced in collaborating with stakeholders to refine requirements and deliver them into production

• Support testing for Webtoon Project (a global digital comics platform that provides a wide range of webcomics to users worldwide).
• Execute and participate in all testing activities, including manual and automation tests, to improve product quality, and work closely with the team to deliver product success.
• Automate functional, regression, and/or performance testing to speed up the product delivery cycle.
• Have complete responsibility to enhance end-to-end automated test coverage.
• Participate in the review of project requirements to understand test objectives, to provide input on the testability of requirements, and to estimate the testing activities.
• Prepare detailed test reports and provide data-driven Sign-Off decisions.

Your qualifications: 

• 4 - 6 years of experience in software quality assurance and testing.
• Experience with manual testing to make sure that the product functionalities comply with business requirements is a MUST.
• Experience in building or maintaining automation testing frameworks for Web and API automation frameworks (e.g., Puppeteer, Playwright, Selenium).
• Strong experience of at least one modern programming language, such as JavaScript, Java, Python,... with a strong base in object-oriented design and development.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Strong English communication skills, both written and spoken.

It's a big plus if you:

• ISTQB or other relevant testing certifications.
• Experience of using AI tools (GitHub Copilot, OpenAI api, etc.) or AI-based testing platforms to optimize the QA workflow.
• Proficiency in Korean (TOPIK certification).

We are seeking a highly motivated and enthusiastic Experienced QA Engineer to join our QE team.

Location: Block B, Viettel Tower, 285 CMT8 street, Hoa Hung Ward, HCMC.

This role provides the opportunity to apply advanced software testing methodologies, tools, and best practices to enhance quality standards and continuously improve testing processes within a professional engineering environment. You will work closely with experienced QA Engineers and Development teams to ensure the quality and reliability of our products.

Your day-to-day: 

• Execute and participate in all testing activities, including manual and automation tests, to improve product quality, and work closely with the team to deliver product success.
• Automate functional, regression, and/or performance testing to speed up the product delivery cycle.
• Have complete responsibility to enhance end-to-end automated test coverage.
• Participate in the review of project requirements to understand test objectives, to provide input on the testability of requirements, and to estimate the testing activities.
• Prepare detailed test reports and provide data-driven Sign-Off decisions.

Your qualifications: 

• Bachelor’s degree in Computer Science, IT, or a related field.
• 4 - 6 years of experience in software quality assurance and testing.
• Experience with manual testing to make sure that the product functionalities comply with business requirements is a MUST.
• Experience in building or maintaining automation testing frameworks for Web and API automation frameworks (e.g., Puppeteer, Playwright, Selenium).
• Strong experience of at least one modern programming language, such as JavaScript, Java, Python,... with a strong base in object-oriented design and development.
• Strong English communication skills, both written and spoken.

It's a big plus if you:

• ISTQB or other relevant testing certifications.
• Experience of using AI tools (GitHub Copilot, OpenAI api, etc.) or AI-based testing platforms to optimize the QA workflow.
• Proficiency in Korean (TOPIK certification).

About you

We’re looking for people with a strong background or interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems.

The Opportunity

We have backend engineers in almost every team across Telnyx, and in that role, you’ll be making some of the most significant decisions for the company. You’ll get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points.

• Design, build, and maintain APIs, services, and systems across Telnyx’s engineering teams.
• Debug production issues across services and multiple levels of the stack.
• Work with engineers across the company to build new features at large scale.
• Improve engineering standards, tooling, and processes.

What We're Looking For

• Have 6+ years of professional software development experience with a functional programming language (Elixir/Erlang is preferred).
• Have experience working with relational databases at scale.
• Have deep knowledge of microservice architecture patterns and anti-patterns.
• Have experience with message queues like RabbitMQ and Kafka.
• Understand the challenges inherent in concurrent and distributed programming.
• Have experience with more exotic databases/key-value stores such as ETS, Mnesia, Cassandra and Redis.
• Have familiarity with Docker, Kubernetes, Consul, Jenkins, Prometheus, or RabbitMQ.

Bonus Points For

• You take a thoughtful approach to decision-making, knowing when to move fast and when to long-term optimize.
• You want to work in a fast-paced, product-driven environment.
• You keep up to date with the latest technologies and patterns and enjoy sharing what you’ve learned.

#LI-VIETNAM
#LI-KG1

About the Role

We're looking for a Senior Software Engineer to join our Core Wireless team, responsible for the design, development, deployment and maintenance of all mobile network infrastructure and associated applications. You'll work at the intersection of software engineering and mobile telecoms, with a particular focus on IoT.

What You'll Do

• Design, build and maintain APIs, services, and systems across Telnyx's Wireless stack
• Debug production issues across services and multiple levels of the stack
• Troubleshoot connectivity issues across roaming partners globally
• Collaborate with engineers across the company to build new features
• Improve engineering standards, tooling, and processes

What We're Looking For

• Strong experience in one or more of: Go, Elixir, or Erlang; C++ in a telecoms context is a plus
• Familiarity with 3GPP specifications and mobile core protocols (e.g. AMF, UPF, SMF or equivalent 4G/5G elements)
• Experience with IoT platforms and mobile network systems and protocols
• Understanding of relational databases and SQL
• Practical skills in automated testing and a passion for robustness
• Strong sense of ownership, innate curiosity, and willingness to learn

Bonus Points

• Experience with IoT/M2M solution design and implementation
• Familiarity with multi-vendor IPX connectivity
• Message queues: RabbitMQ or Kafka
• PostgreSQL or exotic databases/key-value stores (e.g. ETS)
• Docker, Kubernetes, Consul, Jenkins, Prometheus
• Basics of web front-end

#LI-VIETNAM
#LI-KG1
#LI-INDIA

The Opportunity

Our AI teams build highly available, low-latency microservices using modern, cloud-native technologies. This role sits within our broader AI organization and focuses on developing the platforms, services, and tooling that support AI-powered products — from inference and embeddings to APIs, data flows, and observability.

You’ll work in a fast-paced environment where reliability, performance, and usability matter just as much as innovation. While some squads work closer to inference pipelines and LLM tooling, others focus on platform foundations, troubleshooting and reliability, data systems, or observability — all critical to delivering AI in production at scale.

What You’ll Do

• Build, test, and deploy scalable microservices for AI-powered systems, including text and voice processing
  
  
• Design developer-friendly APIs, agents and internal tools that make AI easy to use across the Telnyx product ecosystem
  
  
• Contribute to AI inference, embeddings, and platform services that support real-time and low-latency workloads
  
  
• Optimize performance, reliability, and observability in production environments
  
  
• Collaborate closely with Product, Infrastructure, and ML teams to bring features from ideation to production
  
  
• Troubleshoot, debug, and support critical systems running in production
  
  
• Participate in code reviews and uphold high engineering and operational standards
  
  

Depending on the squad, your focus may lean more toward inference pipelines, platform foundations, observability, data systems, or production troubleshooting.

Who We’re Looking For

• Someone who has built something with cutting-edge AI tooling (something that has only become possible in the last 6 months, rolling from application date). It doesn't really matter what it is; we just want to know you are building and staying up to date.
  
  
• Strong understanding of async programming, concurrency, and parallel execution
  
  
• Experience with microservice-based systems
  
  
• Excellent communication skills and the ability to work effectively across teams
  
  

Nice to Haves

• Familiarity with LLM frameworks and tools (e.g. PyTorch, Transformers, DeepSpeed, vLLM)
  
  
• Experience with distributed computing frameworks such as Ray (Ray Core, Serve, Train)
  
  
• Exposure to cloud-native stacks (Docker, Kubernetes, Prometheus, Jaeger)
  
  
• Knowledge of LLM optimization techniques (e.g. quantization, speculative decoding)
  
  
• Background in Retrieval Augmented Generation (RAG) systems

How We Hire Across Our AI Teams

Our AI Chapter is made up of multiple squads, including:

• AI application & software engineering
  
  
• Platform & infrastructure foundations
  
  
• Troubleshooting, reliability, and production support
  
  
• Data, storage, and embeddings
  
  
• Observability and performance monitoring
  
  

We hire into a shared AI engineering pipeline. During interviews, we focus on core engineering skills, system design, and problem-solving ability. Final squad alignment happens later, based on:

• Your strengths and interests
  
  
• Team needs at the time
  
  
• Where you’ll have the biggest long-term impact
  
  

This means the exact focus of the role may vary by squad, but the core expectation remains the same: building reliable, scalable AI systems in production.

Why You’ll Love It Here

At Telnyx, we’re not just building products — we’re building the future of intelligent communication. Our TelnyxAI platform empowers developers and businesses to:

• Store and serve vector embeddings at scale
  
  
• Use open-source models with our hosted inference infrastructure
  
  
• Deploy multimodal AI features across text, voice, and storage seamlessly
  
  

You’ll have the autonomy to take ownership of meaningful projects, contribute ideas that shape the product roadmap, and collaborate with talented people who care deeply about impact, quality, and long-term thinking.

#LI-KG1
#LI-VIETNAM
#LI-BRAZIL
#LI-INDIA

About the Role

The AI Integrations team builds the tools that bring AI into Telnyx's core products — think voice agents, intelligent messaging, and real-time AI features that improve our customer experience. We need a strong fullstack engineer to help us move faster.

This is a mid-level IC role. You'll own features end-to-end: building React interfaces, writing Node.js services, wiring up databases, and shipping things that work. AI experience isn't required — you'll pick that up here. What matters is that you can build solid fullstack products and want to learn.

What You'll Work On

• Fullstack features across our AI product suite — frontend to database
• Integrating LLMs and AI capabilities into real world applications (with support from the team)
• Building interfaces that make complex AI tools feel simple
• Shipping iteratively — we value working software over perfect plans

Tech Stack

Core (you should know this well):
React 18+, TypeScript, Tailwind CSS, Node.js, PostgreSQL, Prisma, TanStack Query, Docker, Kubernetes

Bonus (nice to have, happy to teach):
Next.js 15+, LLM integration, LangChain/LangGraph RAG/Embeddings, Vector Databases, MCP, WebSockets, WebRTC, Radix UI, Shadcn UI, Framer Motion

What We're Looking For

You're genuinely comfortable across the stack — not a frontend dev who can "do backend" or vice versa. You've built and shipped real features. You take ownership, communicate clearly, and don't need hand-holding.

AI interest is a plus, but we'd rather have a strong fullstack engineer who's curious than an "AI enthusiast" who can't ship.

We move fast on modern web tooling (React/Next, TypeScript, Tailwind). Expect frequent upgrades.

Values

• Ownership — you see things through
• Collaboration — you work well with others and communicate proactively
• Adaptability — comfortable with ambiguity and changing requirements
• Growth mindset — eager to learn, takes feedback well


#LI-KG1 #LI-VIETNAM
#LI-INDIA

The Opportunity

Our AI teams build highly available, low-latency microservices using modern, cloud-native technologies. This role sits within our broader AI organization and focuses on developing the platforms, services, and tooling that support AI-powered products — from inference and embeddings to APIs, data flows, and observability.

You’ll work in a fast-paced environment where reliability, performance, and usability matter just as much as innovation. While some squads work closer to inference pipelines and LLM tooling, others focus on platform foundations, troubleshooting and reliability, data systems, or observability — all critical to delivering AI in production at scale.

What You’ll Do

• Build, test, and deploy scalable microservices for AI-powered systems, including text and voice processing
  
  
• Design developer-friendly APIs, agents and internal tools that make AI easy to use across the Telnyx product ecosystem
  
  
• Contribute to AI inference, embeddings, and platform services that support real-time and low-latency workloads
  
  
• Optimize performance, reliability, and observability in production environments
  
  
• Collaborate closely with Product, Infrastructure, and ML teams to bring features from ideation to production
  
  
• Troubleshoot, debug, and support critical systems running in production
  
  
• Participate in code reviews and uphold high engineering and operational standards
  
  

Depending on the squad, your focus may lean more toward inference pipelines, platform foundations, observability, data systems, or production troubleshooting.

Who We’re Looking For

• Someone who has built something with cutting-edge AI tooling (something that has only become possible in the last 6 months, rolling from application date). It doesn't really matter what it is; we just want to know you are building and staying up to date.
  
  
• Strong understanding of async programming, concurrency, and parallel execution
  
  
• Experience with microservice-based systems
  
  
• Excellent communication skills and the ability to work effectively across teams
  
  

Nice to Haves

• Familiarity with LLM frameworks and tools (e.g. PyTorch, Transformers, DeepSpeed, vLLM)
  
  
• Experience with distributed computing frameworks such as Ray (Ray Core, Serve, Train)
  
  
• Exposure to cloud-native stacks (Docker, Kubernetes, Prometheus, Jaeger)
  
  
• Knowledge of LLM optimization techniques (e.g. quantization, speculative decoding)
  
  
• Background in Retrieval Augmented Generation (RAG) systems
  
  
  

How We Hire Across Our AI Teams

Our AI Chapter is made up of multiple squads, including:

• AI application & software engineering
  
  
• Platform & infrastructure foundations
  
  
• Troubleshooting, reliability, and production support
  
  
• Data, storage, and embeddings
  
  
• Observability and performance monitoring
  
  

We hire into a shared AI engineering pipeline. During interviews, we focus on core engineering skills, system design, and problem-solving ability. Final squad alignment happens later, based on:

• Your strengths and interests
  
  
• Team needs at the time
  
  
• Where you’ll have the biggest long-term impact
  
  

This means the exact focus of the role may vary by squad, but the core expectation remains the same: building reliable, scalable AI systems in production.

Why You’ll Love It Here

At Telnyx, we’re not just building products — we’re building the future of intelligent communication. Our TelnyxAI platform empowers developers and businesses to:

• Store and serve vector embeddings at scale
  
  
• Use open-source models with our hosted inference infrastructure
  
  
• Deploy multimodal AI features across text, voice, and storage seamlessly
  
  

You’ll have the autonomy to take ownership of meaningful projects, contribute ideas that shape the product roadmap, and collaborate with talented people who care deeply about impact, quality, and long-term thinking.

#LI-KG1
#LI-VIETNAM
#LI-BRAZIL
#LI-INDIA

The Position

OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.

In this role, you will work closely with the Digital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.

What You Will Do

• Development of AI Insights - Go-To-Market Platform:
  • Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
  • Architect and implement multi-agent AI systems that analyze GTM data to:
    • Identify customer buying intent, readiness, and deal momentum
    • Prioritize customer accounts and opportunities with clear, explainable reasoning
    • Detect pipeline risk, slippage, and growth opportunities across sales and marketing
  • Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
• Development of Chatbot Platform:
  • Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
  • Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
  • Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
  • Fine-tune SLM model for intention classification, agentic tool calling, etc.
• Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.

What We Need From You

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
• Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
• Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
• Experience in fine-tuning or instruction-tuning LLMs.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Good communication, collaboration, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in one or more of the following programming languages: Python, React, Typescript.

It Would Be Nice if You Have

• Certifications in AWS and Azure architecture.
• Experience in backend-end development.
• Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).

The Position

We are excited to welcome a motivated Associate Software Engineer (C++) to our expanding Technology Office team in Ho Chi Minh City.

In this entry-to-mid-level position, you will contribute to the development and enhancement of high-performance software solutions that support our products across on-premise, cloud, and hybrid deployments. You'll work with modern and supporting tools to build reliable, efficient code as part of impactful projects.

Joining a collaborative global team (with members in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you'll gain hands-on experience working closely with senior engineers—both locally and remotely—in a supportive, international environment that values growth and innovation.

What You Will Be Doing

• Work under guidance from the Engineering Manager and Romania-based team to plan, design, implement, and maintain software features and applications
• Review requirements, contribute to feature design, and implement clean, maintainable code
• Write and maintain unit tests; participate in code reviews to ensure quality and best practices
• Create and update technical documentation for your work
• Help identify opportunities for code improvements and participate in team discussions on enhancements
• Collaborate with global engineers to deliver secure, reliable, and performant software
• Grow your skills through mentorship, pair programming, and exposure to advanced systems topics

What We Need From You

• Preferred 1 year of professional experience in software engineering
• Hands-on experience with modern C++ (strong preference for solid C++17/20 knowledge)
• Proficiency with CMake and GCC toolchain
• Basic to good understanding of:
  • Multithreading concepts, atomics, and synchronization primitives
  • Thread pools and producer-consumer patterns
  • Common approaches to avoiding lock contention and race conditions
• Practical experience with Docker/containerization
• Strong knowledge of Semantic Versioning (SemVer) and Git Submodules for dependency management
• Experience or familiarity with CI/CD pipelines (TeamCity preferred)
• Solid grasp of design patterns, OOP principles, and writing clean, readable code
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Understanding of OS-level file and process behavior on Windows and/or Linux
• Experience or strong interest in Rust — we are expanding Rust usage and especially value candidates excited to learn and contribute to Rust components
• Basic exposure to performance concepts (e.g., simple profiling, memory allocation awareness)
• Familiarity with AWS basics (S3, API Gateway, DocumentDB) or similar cloud services
• Any background in cybersecurity (AV, EDR, sandboxing), compression, parsers, SIMD, or ML concepts

Why You’ll Love Working Here

• Stable, growing international company with a strong global customer base
• Supportive, professional, and diverse team spanning multiple continents
• Real challenges and meaningful ownership on cutting-edge projects
• Modern technology stack with opportunities to learn advanced systems programming
• Comfortable office in Ho Chi Minh City
• Mentorship, career growth, and exposure to international collaboration

The Position

We are excited to welcome a motivated Associate Software Engineer (C++) to our expanding Technology Office team in Ho Chi Minh City.

In this entry-to-mid-level position, you will contribute to the development and enhancement of high-performance software solutions that support our products across on-premise, cloud, and hybrid deployments. You'll work with modern and supporting tools to build reliable, efficient code as part of impactful projects.

Joining a collaborative global team (with members in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you'll gain hands-on experience working closely with senior engineers—both locally and remotely—in a supportive, international environment that values growth and innovation.

What You Will Be Doing

• Work under guidance from the Engineering Manager and Romania-based team to plan, design, implement, and maintain software features and applications
• Review requirements, contribute to feature design, and implement clean, maintainable code
• Write and maintain unit tests; participate in code reviews to ensure quality and best practices
• Create and update technical documentation for your work
• Help identify opportunities for code improvements and participate in team discussions on enhancements
• Collaborate with global engineers to deliver secure, reliable, and performant software
• Grow your skills through mentorship, pair programming, and exposure to advanced systems topics

What We Need From You

• Good foundation in Software Engineering principles
• Good knowledge of modern C++ (preferably C++17/20)
• Familiarity with CMake and the GCC toolchain
• Basic to good understanding of:
  • Multithreading concepts, atomics, and synchronization primitives
  • Thread pools and producer-consumer patterns
  • Common approaches to avoiding lock contention and race conditions
• Has experience with Docker/containerization
• Good knowledge of Semantic Versioning (SemVer) and Git Submodules for dependency management
• Experience or familiarity with CI/CD pipelines (TeamCity preferred)
• Solid grasp of design patterns, OOP principles, and writing clean, readable code
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Understanding of OS-level file and process behavior on Windows and/or Linux
• Experience or strong interest in Rust — we are expanding Rust usage and especially value candidates excited to learn and contribute to Rust components
• Basic exposure to performance concepts (e.g., simple profiling, memory allocation awareness)
• Familiarity with AWS basics (S3, API Gateway, DocumentDB) or similar cloud services
• Any background in cybersecurity (AV, EDR, sandboxing), compression, parsers, SIMD, or ML concepts

Why You’ll Love Working Here

• Stable, growing international company with a strong global customer base
• Supportive, professional, and diverse team spanning multiple continents
• Real challenges and meaningful ownership on cutting-edge projects
• Modern technology stack with opportunities to learn advanced systems programming
• Comfortable office in Ho Chi Minh City
• Mentorship, career growth, and exposure to international collaboration

The Position

We are a cutting-edge Cybersecurity company looking for a proactive, tech-savvy, and detail-oriented Legal Operations Specialist to help improve the efficiency, scalability, and effectiveness of our global legal function. This role is a unique opportunity to work at the intersection of legal operations, technology, process improvement, and cross-functional enablement.

You will support the global legal team by improving workflows, administering and enhancing legal tools, building practical automations, strengthening legal knowledge resources, and helping drive consistent, scalable processes across the department.

This role is ideal for someone who enjoys combining legal understanding with operational execution and is excited about using technology and AI to improve the way legal work gets done.

What You Will Be Doing:

• Support optimization of legal department operations through improved workflows, automation, reporting, and process design.
• Administer and enhance legal tools and systems, including intake processes, knowledge resources, dashboards, and self-service solutions.
• Support contract operations, including repository hygiene, template governance, and playbook maintenance.
• Coordinate with internal stakeholders on legal technology initiatives and process improvement projects.
• Prepare and maintain user guides, training materials, and process documentation to support adoption and consistency.
• Support implementation of practical AI-enabled and automation solutions across legal workflows.
• Identify, evaluate, and recommend opportunities to integrate AI into existing legal processes and tools, ensuring alignment with security, compliance, and governance standards.
• Help track operational data and metrics to improve visibility, identify trends, and support decision-making.
• Support additional legal and operational projects as business needs evolve.

What We Need From You:

• 2-4 years of relevant experience in legal operations,  contract administration, legal technology support, or similar roles.
• Experience working with legal or business systems, such as contract management, ticketing, workflow, knowledge management, or reporting tools.
• Adaptability and resilience, with a growth mindset and comfort working in a global, multicultural environment.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• A proactive and solution-oriented mindset, with strong follow-through and ownership.
• Strong team player with excellent collaboration and communication skills.
• Fluency in English, both written and spoken.
• Interest in legal technology, automation, and AI-enabled tools, including willingness to learn and apply emerging AI capabilities in practical, responsible ways
• Ability to evaluate AI supported features and workflows, provide feedback on tool accuracy, and help ensure AI outputs meet legal quality and governance standards.
• Experience in a multinational company or fast-paced environment is an advantage.
• Legal training and/or prior experience supporting an in-house legal team is an advantage.
• Experience supporting corporate or compliance-related processes is a strong advantage.
• Experience with project management methodologies is a plus.
• On-site presence: 5 days in the office. 
• Education
  • Bachelor’s degree required.
  • Legal education or equivalent relevant experience is an advantage

Why you'll love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and team.

The Position:

At OPSWAT, we build user-centric products to safeguard global critical infrastructure from cyber threats. We're at the forefront of Critical Infrastructure Protection (CIP) solutions and are seeking a highly skilled Senior Designer to join our Product Marketing Creative Team.

The ideal candidate will be an experienced designer capable of leading and evolving our creative marketing efforts across a diverse product portfolio. You will embody the brand, build a consistent and cohesive visual identity tailored to specific personas, and apply rigorous attention to detail. A deep understanding of style guides, spatial relationships, visual hierarchy, motion design, color theory, typography, design systems, responsive layouts, visual frameworks, and component libraries is essential.

This role will report to a regional Creative Leader, and will work closely with brand design, product design, web design, and other corporate functions to execute projects from concept to completion. In this fast-paced environment, you must be capable of juggling multiple projects, maintaining various schedules, and working with a global team spread across the USA, Europe, and Asia. Your ultimate goal is to produce best-in-class, award-level design work that drives leads.

What You Will Be Doing

• Collaborate with a global B2B cybersecurity brand currently in the hyper-growth stage.
• Influence the market's perception of OPSWAT Products with exceptional design.
• Create product marketing campaign collateral such as diagrams, PDFs, illustrations, and imagery.
• Design digital advertising assets such as banners, social ads, and landing pages.
• Manage your portfolio tasks and set priorities.
• Comply with visual systems including typography, iconography, and illustration.
• Ensure new design work aligns with user-centered principles, adheres to brand guidelines, and maintains a high quality.
• Verify your design work for pixel-perfect output.

What We Need From You:

• At least 5 years of relevant working experience
• Passion for marketing design, campaign creative, color theory, and typography.
• Bachelor's Degree and a compelling portfolio showcasing your best work
• Solid illustration skills
• Expertise in Adobe products such as Creative Cloud, Photoshop, Illustrator, Premiere, and InDesign.
• Proficiency in Figma.
• Familiarity with user-first UX principles and empathetic design thinking.
• Understanding of component-driven atomic design.
• Superior analytical abilities and exceptional project management skills with a high attention to detail.
• Strong time management skills.
• Basic familiarity with project management platforms such as JIRA.
• Excellent written and verbal communication skills with a professional level of  English fluency.
• Ability to give and receive constructive feedback in a professional manner.
• Capability to maintain composure under pressure.

It Would Be Nice If You Have

• Flexibility to coordinate with colleagues in different time zones.
• Experience with video, animation, and motion design.
• Proficiency in 3D programs such as Blender or Cinema 4D is a plus.

Why you'd love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

The position

We are looking for a Senior Marketing & Communications Specialist to own and scale OPSWAT Academy’s digital presence and marketing operations. This is a strategic, execution-oriented role responsible for growing the Academy’s global audience, driving engagement across digital channels, producing high-quality content, and ensuring marketing efforts translate into measurable business outcomes.

You will serve as the primary voice of OPSWAT Academy across social media, email, webinars, and digital campaigns — working closely with cross-functional teams including Sales, Channel, Marketing, and Product to amplify the Academy’s reach and impact.

What You Will be Doing

• Social Media Management & Growth
  • Own and manage the Academy’s social media presence across LinkedIn, YouTube, Twitter/X, and other relevant platforms
  • Develop and execute a consistent content calendar aligned with Academy programs, industry trends, and thought leadership themes
  • Create engaging content including posts, graphics, carousels, short-form video, and platform-native formats
  • Grow audience reach, follower base, and engagement rates through organic and community-building strategies
  • Monitor social media trends, competitor activity, and audience insights to continuously refine strategy
• Email Marketing & Digital Campaigns
  • Design, write, and execute email campaigns for Academy programs, product launches, events, and nurture sequences
  • Build and maintain segmented email lists across audience types (partners, customers, students, internal teams)
  • Optimize campaign performance through A/B testing, personalization, and conversion tracking
  • Manage the end-to-end email lifecycle from lead capture through engagement and re-engagement
• Webinar Production & Digital Events
  • Plan, promote, produce, and host Academy webinars including speaker coordination, registration management, and live moderation
  • Repurpose webinar content into social posts, blog summaries, email highlights, and video clips
  • Coordinate with internal stakeholders on cross-functional event promotion and follow-up
• Content Creation & Brand Communication
  • Write and produce marketing collateral including blog posts, landing pages, one-pagers, promotional assets, and Academy announcements
  • Maintain brand consistency across all Academy communications in alignment with OPSWAT brand guidelines
  • Collaborate with subject matter experts to translate technical cybersecurity topics into accessible, compelling content
  • Support Academy leadership with presentation materials, internal communications, and executive messaging as needed
• AI-Powered Content & Workflow Innovation
  • Leverage AI tools to accelerate content production, including drafting, ideation, visual generation, and repurposing workflows
  • Develop and document AI-assisted content processes that improve speed, quality, and consistency across channels
  • Evaluate emerging AI content technologies and recommend adoption where they deliver measurable improvements
• Analytics & Performance Reporting
  • Track and report on marketing KPIs across social media, email, webinars, and digital campaigns
  • Build and maintain dashboards that connect marketing activity to business outcomes
  • Provide regular performance reports with data-driven insights and optimization recommendations
  • Align all marketing efforts with Academy-level goals and revenue targets

What We Need from You

• 5+ years of experience in B2B digital marketing, content marketing, or communications (technology or cybersecurity industry strongly preferred)
• Proven track record managing social media channels with measurable audience growth and engagement outcomes
• Strong email marketing skills with hands-on experience in platforms such as HubSpot, or equivalent
• Experience planning, producing, and hosting webinars using platforms like Zoom, GoToWebinar, or similar
• Data-driven mindset with experience building reports, tracking KPIs, and using analytics to inform decisions
• Proficiency with AI content tools and a demonstrated willingness to experiment with emerging technologies
• Strong project management skills — able to manage multiple campaigns and deadlines simultaneously

Nice to Have

• Experience in cybersecurity, OT/ICS, or critical infrastructure domains
• Familiarity with LMS platforms and education/training marketing
• Video editing and short-form content creation skills (YouTube, Reels, Shorts)
• Graphic design proficiency (Canva, Figma, or Adobe Creative Suite)
• Understanding of channel/partner marketing dynamics in a B2B context

The Position

We are seeking a talented and motivated Software Engineer (C++) to join our growing Technology Office team.

You will contribute to building and innovating high-performance, cutting-edge technologies and solutions that power our products across on-premise, cloud, and hybrid environments. Working with modern toolchains and frameworks, you’ll help deliver secure, scalable, and efficient software that makes a real impact.

As part of a truly global engineering team (with colleagues in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you’ll collaborate closely with talented engineers worldwide—both locally in Ho Chi Minh City and remotely—while enjoying the support of an international, high-performing culture.

What You Will Be Doing

• Collaborate closely with the Engineering Manager and Romania-based team on planning, architecture, design, development, and maintenance of high-quality applications
• Analyze business and technical requirements, define system features, and translate them into robust, maintainable functionality
• Write clean, efficient C++ code; conduct thorough code reviews; and develop comprehensive unit tests
• Create and maintain clear technical documentation for code, architecture, and processes
• Proactively identify and implement improvements in performance, security, reliability, and developer experience
• Mentor junior engineers and share best practices across the global team
• Partner with distributed engineering teams to deliver secure, up-to-date, and high-performing software

What We Need From You

• 3+ years of professional software engineering experience
• 3+ years of hands-on experience with modern C++ (strong preference for C++17/20 expertise)
• Solid proficiency with CMake and GCC toolchain
• Deep understanding of:
  • Multithreading, atomics, synchronization primitives, thread pools, and producer-consumer patterns
  • Lock contention mitigation and race condition prevention
  • CPU/memory profiling tools (e.g., perf, VTune, Valgrind, flame graphs)
  • Cache behavior, memory layout, allocation strategies, and performance implications
• Proven track record of optimizing performance-critical code paths
• Experience with CI/CD pipelines (ideally TeamCity)
• Basic working knowledge of AWS services (S3, API Gateway, DocumentDB)
• Good understanding of OS-level concepts (file systems, processes) on both Windows and Linux
• Experience with Docker/containerization
• Strong grasp of design patterns, OOP principles, and clean code practices
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Experience in cybersecurity domains: antivirus (AV), endpoint detection & response (EDR), sandboxing, or malware analysis
• Low-level optimizations (SIMD, intrinsics, cache-friendly data structures)
• Exposure to machine learning frameworks or concepts
• Knowledge of compression algorithms, custom parsers, or binary formats
• Experience or strong interest in Rust (we’re actively expanding into Rust and value engineers eager to learn/contribute)

Why You’ll Love Working Here

• Stable, fast-growing international company with an impressive global customer base
• Highly professional, collaborative, and diverse team across multiple continents
• Challenging, high-impact projects with real ownership and visibility
• Cutting-edge technology stack and continuous investment in modern tools & practices
• Attractive, modern office environment in Ho Chi Minh City
• Opportunities for growth, mentorship, and international exposure

The Position

We are seeking a talented and motivated Software Engineer (C++) to join our growing Technology Office team. You will be part of Predictive Alin AI team.

You will contribute to building and innovating high-performance, cutting-edge technologies and solutions that power our products across on-premise, cloud, and hybrid environments. Working with modern toolchains and frameworks, you’ll help deliver secure, scalable, and efficient software that makes a real impact.

As part of a truly global engineering team (with colleagues in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you’ll collaborate closely with talented engineers worldwide—both locally in Ho Chi Minh City and remotely—while enjoying the support of an international, high-performing culture.

What You Will Be Doing

• Collaborate closely with the Engineering Manager and Romania-based team on planning, architecture, design, development, and maintenance of high-quality applications
• Analyze business and technical requirements, define system features, and translate them into robust, maintainable functionality
• Write clean, efficient C++ code; conduct thorough code reviews; and develop comprehensive unit tests
• Create and maintain clear technical documentation for code, architecture, and processes
• Proactively identify and implement improvements in performance, security, reliability, and developer experience
• Mentor junior engineers and share best practices across the global team
• Partner with distributed engineering teams to deliver secure, up-to-date, and high-performing software

What We Need From You

• 1+ years of professional software engineering experience
• 1+ years of hands-on experience with modern C++ (strong preference for C++17/20 expertise)
• Solid proficiency with CMake and GCC toolchain
• Deep understanding of:
  • Multithreading, atomics, synchronization primitives, thread pools, and producer-consumer patterns
  • Lock contention mitigation and race condition prevention
  • CPU/memory profiling tools (e.g., perf, VTune, Valgrind, flame graphs)
  • Cache behavior, memory layout, allocation strategies, and performance implications
• Proven track record of optimizing performance-critical code paths
• Experience with CI/CD pipelines (ideally TeamCity)
• Basic working knowledge of AWS services (S3, API Gateway, DocumentDB)
• Good understanding of OS-level concepts (file systems, processes) on both Windows and Linux
• Experience with Docker/containerization
• Strong grasp of design patterns, OOP principles, and clean code practices
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Experience in cybersecurity domains: antivirus (AV), endpoint detection & response (EDR), sandboxing, or malware analysis
• Low-level optimizations (SIMD, intrinsics, cache-friendly data structures)
• Exposure to machine learning frameworks or concepts
• Knowledge of compression algorithms, custom parsers, or binary formats
• Experience or strong interest in Rust (we’re actively expanding into Rust and value engineers eager to learn/contribute)

Why You’ll Love Working Here

• Stable, fast-growing international company with an impressive global customer base
• Highly professional, collaborative, and diverse team across multiple continents
• Challenging, high-impact projects with real ownership and visibility
• Cutting-edge technology stack and continuous investment in modern tools & practices
• Attractive, modern office environment in Ho Chi Minh City
• Opportunities for growth, mentorship, and international exposure in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

The Position

We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.

MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.

In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.

You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.

This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.

What You Will Be Doing

Technical Leadership & Customer Engagement

• Serve as the technical expert for MetaDefender NetWall across the APAC region.
• Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
• Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
• Guide customers through prequalification, architecture design, and deployment planning.

Market Development & Strategy

• Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
• Develop business cases, technical requirements, and market insights to support product expansion.
• Collaborate with the product team to translate customer needs into product enhancements and roadmap input.

Sales Enablement & Partnerships

• Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
• Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
• Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

What We Need From You

• 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
• Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
• Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
• Proven ability to translate complex technical solutions into clear business value for customers
• Experience leading Proof-of-Concept engagements and technical solution design
• Strong skills in technical documentation, requirements definition, and business case development
• Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
• Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Actively ship production code to the web products
• Work closely with your dedicated product team
• Participate in product discussions to shape the product roadmap
• Have the opportunity to work on new and exciting features that will impact millions of lives

An Ideal Candidate Should Have

• Experience. You've built and ship products that have scaled to thousands or millions of users
• Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript

What We Offer

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.

Key Responsibilities

We’re building a small remote IT Operations team in Vietnam to provide helpdesk and operational coverage during weekends and off-peak hours for a globally distributed company. We’re hiring three positions covering:

• Full weekend coverage (Saturday & Sunday, 24 hours) split across three 8-hour shifts
• Weekday shifts (one or two days per person, 06:00–14:00 ICT) covering Asia-Pacific business hours and bridging US/EU gaps

Schedules are coordinated across the team with flexibility to swap shifts as long as full coverage is maintained. Hours range from 24–32 per week depending on schedule.

These are hands-on roles splitting between reactive helpdesk support and proactive project work. During quieter periods you’ll have space for system improvements, maintenance, and new solutions.

Available Schedules (all times ICT/Vietnam)

Schedule A — 32 hours/week

Monday, Friday, Saturday, Sunday: 06:00–14:00

Schedule B — 32 hours/week

Tuesday, Wednesday: 06:00–14:00 | Saturday, Sunday: 14:00–22:00

Schedule C — 24 hours/week

Thursday: 06:00–14:00 | Saturday, Sunday: 22:00–06:00

Please indicate which schedule(s) you’re interested in when applying.

What You’ll Do

• First responder for employee IT support via helpdesk tickets, chat, and other channels.
• Troubleshoot issues across Windows, macOS, and Linux environments.
• Manage user accounts, access, and permissions through Okta, Active Directory, and Google Workspace.
• Administer SaaS platforms including CrowdStrike, Jira, Slack, and others.
• Handle zero-touch workstation deployment and remote endpoint management.
• Monitor systems and security tooling for alerts or events requiring escalation.
• Maintain support documentation and runbooks.
• Coordinate with vendors on hardware procurement, returns, and repairs.
• Take on project work — system improvements, automation, and new solutions during downtime.

You May Be a Good Fit If You Have

• Strong English proficiency, written and verbal. You’ll communicate with employees across multiple timezones via chat, tickets, and video calls.
• Experience in helpdesk, desktop support, or IT operations covering Windows, macOS, and Linux.
• Working familiarity with identity and access management — Okta, Active Directory, or similar.
• Comfort administering cloud-based platforms (Google Workspace, Jira, Slack, etc.).
• Familiarity with Linux servers and/or Windows Server environments.
• Some scripting ability (Bash, Python, or similar) or willingness to develop it.
• Basic understanding of cybersecurity principles — hands-on experience is a plus.
• Personal curiosity about technology — home labs, side projects, automation experiments, anything that shows you tinker and learn on your own.

Bonus

• SSO and provisioning protocols (SAML 2.0, SCIM).
• Endpoint management and zero-touch deployment tools.
• Networking fundamentals, VPNs, and firewall/routing concepts.
• A/V and telecom systems.
• Authorization and privilege management (LDAP/AD binding, least-privilege access).

Work Style

• Independent on weekends with escalation paths for critical issues.
• Weekday shifts overlap with the broader IT and security team for collaboration and handoffs.
• We value self-motivation, clear communication, and a genuine desire to grow your skills and step outside your comfort zone.
  
  
  
  
  
  
  #LI-KG1
  #LI-VIETNAM
  #LI-INDIA

JOB SUMMARY

Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.

Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.

Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.

In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.

ESSENTIAL JOB FUNCTIONS

• Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
• Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
• Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
• Educate customers on product features, functionalities, and best practices.
• Maintain a positive, empathetic, and professional attitude in all customer interactions.
• Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
• Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
• Assist in training the Technical Support Engineer I and provide mentorship as needed.
• Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
• Participate in customer video calls when appropriate to troubleshoot complex technical issues live, helping reduce back-and-forth communication and speed up resolution for high-priority or advanced customer cases.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• 3+ years of Technical Support Engineering experience.
• Thorough knowledge with consuming RESTful and GraphQL APIs.
• Working knowledge of at least one modern JavaScript framework such as Vue.js, React, Next.js, or Nuxt.js and their fundamental principles.
• Ability to debug and troubleshoot applications built with modern JavaScript frameworks.
• Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
• Working knowledge of HTML and CSS.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Fluent in English with excellent verbal and written communication and interpersonal skills.
• Experience troubleshooting complex technical issues in real time with customers or internal stakeholders (e.g., via screen sharing or video calls) is a plus.
• Remote working experience.
• Well organized, self-starter, has excellent work ethic, and pays attention to detail.
• A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
• Ability to work independently with little direct supervision.
• Real passion for solving issues and challenges.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

ADDITIONAL INFORMATION

Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.

Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.

Job Details

• 💼 Revenue team 
• 📍 Vietnam
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Vietnamese 

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

About Ogilvy

Aspiring to grow brands, drive impacts for our clients and inspire our people, T&A Ogilvy has constantly pushed our creativity and mindset to transform from a leading PR agency to the best creative innovation partner and a borderless creative playground for our talents, so everyone can #GrowWithUs.

About the Role  

Responsible for the day-to-day activities, to coordinate with the Art Director and other members in Creative team to produce creative, high quality artwork in a timely and cost effective manner.

Key Responsibilities:

• Create innovative and high-quality artwork
• Prepare comprehensives, mechanical, computer files to disc production ready
• Effective and timely management of assigned projects as directed
• Conceptualize visuals, drafting based on requirements
• Develop ideations, illustrations, logos and other designs
• Responsible for additional duties and projects as assigned
• Maintain a superior knowledge of the latest technology, i.e. learn new programs as they are released

What You Need:

• 2 - 3 year - experience in designing, in an agency is a bonus
• Excellent design and artist abilities
• Proficient in all Adobe CS Packages
• Ability to contribute new ideas
• Able to seek new approaches to problem solving
• Willing and able to incorporate suggestions or build upon ideas of others
• Strong communication skills able to provide clear feedback and honest appraisals of others
• Knowledge of printing process to help achieve high quality finished artwork
• A detail-oriented, collaborative, team-player
• Excellent organization and time management skills
• A detail-oriented, collaborative, team-player