Job Title: Community Manager

Role: Freelancer 

Duration: 1 month

Location: Ho Chi Minh City, Vietnam

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Community Manager with 3+ year's  experience to manage social networks for one of the known multinational FMCG/Health/Hygiene brand (Onsite role). This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client. 

The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.  

  
What you will be doing: 

• A community manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Zalo, Google) to build brand presence and trust, both online and in-person. 
• The job requires engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a community manager, all your messaging, content, and crisis management across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience. As a community manager you will engage with all kinds of press -- both positive and negative -- generated. 
• Voice of consumer analysis 
• Prepare Analytical reports + make suggestions  
• Capture trending moments on the Internet and social channels 
• Adept with Influencer Marketing 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.  
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills within 140 characters. 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tools for reports and analysis purpose 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to create Content – from reels, to snaps, google pages, LinkedIn page etc 
• Someone who is passionate about FMCG/Health/Hygiene brands with a strong aesthetic sense 
• Role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17520

#LI-D1 #LI-Remote

Job Title: Art Director

Role: Freelancer 

Duration: 6 months

Location: Ho Chi Minh city, Vietnam

About the role: 

Working in true collaboration with one of our global clients, the Art Director will work on a variety of different projects ranging from presentation design, digital and social advertising, key visual mock-ups & event design support. 

What you will be doing: 

• Producing beautiful and innovative designs for our client’s websites, digital applications and social media channels. 
• To be responsible for the full design lifecycle from concept to execution. 
• To develop a deep understanding of target audiences and the client’s marketing strategy to deliver high-quality results that have an instant, positive impact on the consumer, promoting products and brands. 
• To pitch creative solutions in response to marketing strategies. 
• To oversee and manage the preparation of all finished files that will comply with the correct output specifications. 

What you need to be great in this role: 

• A passion for design and conception. 
• You'll have a deep affinity with layout, typography and idea-generation. 
• Ability to take ownership of projects from concept through to completion. 
• Consistent record of taking on, interpreting and delivering design projects within agreed deadlines. 
• Excellent experience working closely with clients during the kick-off. 
• Excellent Adobe CS skills. 
• Understanding of design principles and an awareness of UX, UI and Responsive Design trends - it is ideal but not essential. 
• Working knowledge of After Effects animation is a bonus. 
• On and Offline design experience with an emphasis on Digital. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical  

Req ID: 17185

#LI-D1 #LI-Onsite

The Position

OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.

In this role, you will work closely with the Digital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.

What You Will Do

• Development of AI Insights - Go-To-Market Platform:
  • Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
  • Architect and implement multi-agent AI systems that analyze GTM data to:
    • Identify customer buying intent, readiness, and deal momentum
    • Prioritize customer accounts and opportunities with clear, explainable reasoning
    • Detect pipeline risk, slippage, and growth opportunities across sales and marketing
  • Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
• Development of Chatbot Platform:
  • Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
  • Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
  • Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
  • Fine-tune SLM model for intention classification, agentic tool calling, etc.
• Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.

What We Need From You

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
• Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
• Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
• Experience in fine-tuning or instruction-tuning LLMs.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Good communication, collaboration, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in one or more of the following programming languages: Python, React, Typescript.

It Would Be Nice if You Have

• Certifications in AWS and Azure architecture.
• Experience in backend-end development.
• Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).

The Position:

At OPSWAT, we build user-centric products to safeguard global critical infrastructure from cyber threats. We're at the forefront of Critical Infrastructure Protection (CIP) solutions and are seeking a highly skilled Senior Designer to join our Product Marketing Creative Team.

The ideal candidate will be an experienced designer capable of leading and evolving our creative marketing efforts across a diverse product portfolio. You will embody the brand, build a consistent and cohesive visual identity tailored to specific personas, and apply rigorous attention to detail. A deep understanding of style guides, spatial relationships, visual hierarchy, motion design, color theory, typography, design systems, responsive layouts, visual frameworks, and component libraries is essential.

This role will report to a regional Creative Leader, and will work closely with brand design, product design, web design, and other corporate functions to execute projects from concept to completion. In this fast-paced environment, you must be capable of juggling multiple projects, maintaining various schedules, and working with a global team spread across the USA, Europe, and Asia. Your ultimate goal is to produce best-in-class, award-level design work that drives leads.

What You Will Be Doing

• Collaborate with a global B2B cybersecurity brand currently in the hyper-growth stage.
• Influence the market's perception of OPSWAT Products with exceptional design.
• Create product marketing campaign collateral such as diagrams, PDFs, illustrations, and imagery.
• Design digital advertising assets such as banners, social ads, and landing pages.
• Manage your portfolio tasks and set priorities.
• Comply with visual systems including typography, iconography, and illustration.
• Ensure new design work aligns with user-centered principles, adheres to brand guidelines, and maintains a high quality.
• Verify your design work for pixel-perfect output.

What We Need From You:

• At least 5 years of relevant working experience
• Passion for marketing design, campaign creative, color theory, and typography.
• Bachelor's Degree and a compelling portfolio showcasing your best work
• Solid illustration skills
• Expertise in Adobe products such as Creative Cloud, Photoshop, Illustrator, Premiere, and InDesign.
• Proficiency in Figma.
• Familiarity with user-first UX principles and empathetic design thinking.
• Understanding of component-driven atomic design.
• Superior analytical abilities and exceptional project management skills with a high attention to detail.
• Strong time management skills.
• Basic familiarity with project management platforms such as JIRA.
• Excellent written and verbal communication skills with a professional level of  English fluency.
• Ability to give and receive constructive feedback in a professional manner.
• Capability to maintain composure under pressure.

It Would Be Nice If You Have

• Flexibility to coordinate with colleagues in different time zones.
• Experience with video, animation, and motion design.
• Proficiency in 3D programs such as Blender or Cinema 4D is a plus.

Why you'd love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

The position

We are looking for a Senior Marketing & Communications Specialist to own and scale OPSWAT Academy’s digital presence and marketing operations. This is a strategic, execution-oriented role responsible for growing the Academy’s global audience, driving engagement across digital channels, producing high-quality content, and ensuring marketing efforts translate into measurable business outcomes.

You will serve as the primary voice of OPSWAT Academy across social media, email, webinars, and digital campaigns — working closely with cross-functional teams including Sales, Channel, Marketing, and Product to amplify the Academy’s reach and impact.

What You Will be Doing

• Social Media Management & Growth
  • Own and manage the Academy’s social media presence across LinkedIn, YouTube, Twitter/X, and other relevant platforms
  • Develop and execute a consistent content calendar aligned with Academy programs, industry trends, and thought leadership themes
  • Create engaging content including posts, graphics, carousels, short-form video, and platform-native formats
  • Grow audience reach, follower base, and engagement rates through organic and community-building strategies
  • Monitor social media trends, competitor activity, and audience insights to continuously refine strategy
• Email Marketing & Digital Campaigns
  • Design, write, and execute email campaigns for Academy programs, product launches, events, and nurture sequences
  • Build and maintain segmented email lists across audience types (partners, customers, students, internal teams)
  • Optimize campaign performance through A/B testing, personalization, and conversion tracking
  • Manage the end-to-end email lifecycle from lead capture through engagement and re-engagement
• Webinar Production & Digital Events
  • Plan, promote, produce, and host Academy webinars including speaker coordination, registration management, and live moderation
  • Repurpose webinar content into social posts, blog summaries, email highlights, and video clips
  • Coordinate with internal stakeholders on cross-functional event promotion and follow-up
• Content Creation & Brand Communication
  • Write and produce marketing collateral including blog posts, landing pages, one-pagers, promotional assets, and Academy announcements
  • Maintain brand consistency across all Academy communications in alignment with OPSWAT brand guidelines
  • Collaborate with subject matter experts to translate technical cybersecurity topics into accessible, compelling content
  • Support Academy leadership with presentation materials, internal communications, and executive messaging as needed
• AI-Powered Content & Workflow Innovation
  • Leverage AI tools to accelerate content production, including drafting, ideation, visual generation, and repurposing workflows
  • Develop and document AI-assisted content processes that improve speed, quality, and consistency across channels
  • Evaluate emerging AI content technologies and recommend adoption where they deliver measurable improvements
• Analytics & Performance Reporting
  • Track and report on marketing KPIs across social media, email, webinars, and digital campaigns
  • Build and maintain dashboards that connect marketing activity to business outcomes
  • Provide regular performance reports with data-driven insights and optimization recommendations
  • Align all marketing efforts with Academy-level goals and revenue targets

What We Need from You

• 5+ years of experience in B2B digital marketing, content marketing, or communications (technology or cybersecurity industry strongly preferred)
• Proven track record managing social media channels with measurable audience growth and engagement outcomes
• Strong email marketing skills with hands-on experience in platforms such as HubSpot, or equivalent
• Experience planning, producing, and hosting webinars using platforms like Zoom, GoToWebinar, or similar
• Data-driven mindset with experience building reports, tracking KPIs, and using analytics to inform decisions
• Proficiency with AI content tools and a demonstrated willingness to experiment with emerging technologies
• Strong project management skills — able to manage multiple campaigns and deadlines simultaneously

Nice to Have

• Experience in cybersecurity, OT/ICS, or critical infrastructure domains
• Familiarity with LMS platforms and education/training marketing
• Video editing and short-form content creation skills (YouTube, Reels, Shorts)
• Graphic design proficiency (Canva, Figma, or Adobe Creative Suite)
• Understanding of channel/partner marketing dynamics in a B2B context

Role:  Account Manager     

Location:  Ho Chi Minh City, Vietnam 

About the role: 

We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

 What you will be doing: 

• Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans. 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office, excel and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17468

#LI-JQ1 #LI-Hybrid

Role:  Account Director 

Location:  Ho Chi Minh City, Vietnam

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns’‘to be the core craft and digital partner of Unilever powering global and regional creative excellence, achieved by elevating our people, expertise and culture to deliver shared success” 

This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER.  

The Account Director is the client’s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered. They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go.  

They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it’s needed. They work in partnership with both Strategy and Creative, and are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results. 

What you will be doing: 

• Ability to manage a project with the client from beginning to end 
• To provide leadership and expertise to the onsite creative team at Unilever  
• Identify the best resource within your team to deliver the brief. 
• Schedule and manage team priorities and deadlines across client projects  
• Championing a lasting and strategic partnership that cultivates a client experience to engage and delight  
• Financial accountability. Stellar project management, fully responsible for financial management regarding jobs/accounts including forecasting. 
• Process Development and fulfilment – maintaining ongoing communications, both internal and external, to keep processes and resources streamlined  
• Brand guardianship  
• Presenting your work internally and to clients and manage workloads within agreed timings.  
• Resource Management - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Passion for deep-diving into a client’s business to get under the skin of it and fully understand their brands, products, and ways of working 
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. 
• A strong understanding and experience of working with end to end digital creative solutions; particularly across Social Media, eCommerce and Social Commerce  
• Knowledge of account management, project management and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Experience working with major FMCG clients, as well as beauty or cosmetic brands a huge bonus  
• Embodies the “can-do attitude” and is seen as a constant positive force on the team 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17301

#LI-JQ1 #LI-Onsite

Role: Social Media Specialist

Location:  Ho Chi Minh City, Vietnam

About the role: 

This is an opportunity to join OLIVER's in-house studio embedded with a leading global sportswear brand, as a Social Media Executive delivering B2C social content and community management across the brand's key channels in Vietnam.

Based in Vietnam, you'll be the driving force behind how the brand connects with its Vietnamese audience across Facebook, Instagram, TikTok, and dedicated community Facebook groups. Working closely with the in-house creative team, you'll translate global and regional toolkits into locally resonant content — managing everything from content calendar development and client presentations to daily channel operations and monthly performance reporting.

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process.

The Social Media Executive is responsible for bringing the brand to life across its social ecosystem in Vietnam. You'll work from regional toolkits and content calendars, adapting them for the local market while developing original BAU and campaign content ideas alongside the creative team. Day-to-day, you'll own the scheduling, publishing, and community management of all live channels — monitoring conversations, responding in real time, and enforcing brand guidelines across all internal and partner touchpoints. You'll also produce monthly performance reports, translating platform data into clear, actionable insights that inform future activity.

This role suits someone who is deeply attuned to the Vietnamese social landscape, genuinely curious about consumer behaviour, and comfortable managing both creative and operational responsibilities at pace.

What you will be doing: 

• Create and curate engaging B2C social content across Facebook, Instagram, TikTok, and dedicated community Facebook groups, drawing on supplied regional toolkits and content calendars
• Collaborate with the in-house creative team to develop monthly BAU content calendars and generate ideas for local campaign content
• Build and own a localised content calendar tailored to the Vietnam market — including product launches, seasonal moments, and market-specific scheduling
• Bring a social-first perspective to upcoming campaigns, content themes, and brand initiatives, contributing ideas that are relevant to the local audience
• Present content calendars to brand stakeholders as required, gathering feedback and actioning revisions clearly and promptly
• Own the scheduling and posting of all approved content across relevant social platforms
• Uphold and enforce brand social guidelines, both internally and with external partners
• Monitor social conversations across all channels, publish responsive content, and manage the daily operations of each platform
• Produce monthly social reports with platform data analysis, performance insights, and clear recommendations for optimisation

What you need to be great in this role: 

• Proven experience managing brand social media accounts across Facebook, Instagram, and TikTok in a B2C context
• Strong instinct for what content works — and the analytical skills to back it up with data
• Experience developing content calendars for both BAU and campaign activity, with the ability to juggle multiple workstreams
• Confident adapting regional and global toolkits for local market relevance without losing brand consistency
• Comfortable presenting to client stakeholders and responding to feedback constructively
• Experience with social media scheduling and management tools
• Skilled in social monitoring, community management, and reactive content publishing
• Professional proficiency in Vietnamese and English

Nice to have:

• Background working with sports, lifestyle, or fashion brands
• Familiarity with community-led brand programmes and activations
• Experience working within an in-house or embedded agency model

Gen AI & Agentic Thinking:

• Proficiency with Gen AI tools relevant to social media content creation, to enhance output quality and efficiency
• Experience building personal AI workflows to improve content development and planning processes
• Agentic approach to content calendar management and problem-solving — able to break down complex briefs and find efficient paths to delivery
• Ability to critically evaluate AI outputs and apply human judgment to protect brand voice and quality

Qualifications:

• Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.
• If you're excited about this role but don't meet every requirement, we encourage you to apply.

Keen to shape how a globally recognised brand shows up for its audience in Vietnam? Share your CV with us and let's talk.

Req ID: 17365

#LI-JQ1 #LI-Hybrid

About Ogilvy

Aspiring to grow brands, drive impacts for our clients and inspire our people, T&A Ogilvy has constantly pushed our creativity and mindset to transform from a leading PR agency to the best creative innovation partner and a borderless creative playground for our talents, so everyone can #GrowWithUs.

About the Role  

Responsible for the day-to-day activities, to coordinate with the Art Director and other members in Creative team to produce creative, high quality artwork in a timely and cost effective manner.

Key Responsibilities:

• Create innovative and high-quality artwork
• Prepare comprehensives, mechanical, computer files to disc production ready
• Effective and timely management of assigned projects as directed
• Conceptualize visuals, drafting based on requirements
• Develop ideations, illustrations, logos and other designs
• Responsible for additional duties and projects as assigned
• Maintain a superior knowledge of the latest technology, i.e. learn new programs as they are released

What You Need:

• 2 - 3 year - experience in designing, in an agency is a bonus
• Excellent design and artist abilities
• Proficient in all Adobe CS Packages
• Ability to contribute new ideas
• Able to seek new approaches to problem solving
• Willing and able to incorporate suggestions or build upon ideas of others
• Strong communication skills able to provide clear feedback and honest appraisals of others
• Knowledge of printing process to help achieve high quality finished artwork
• A detail-oriented, collaborative, team-player
• Excellent organization and time management skills
• A detail-oriented, collaborative, team-player

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

Role Summary and Impact

We are seeking a detail-oriented and proactive player to drive our campaign success. You will be responsible for the end-to-end management of performance marketing campaigns across various e-commerce and media platforms, ensuring optimal performance and ROI.

• Develop a strong understanding and hands-on execution of e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki) and media systems (Facebook Ads, Google Ads, TikTok Ads).
• Manage the entire campaign lifecycle, from setup and execution to optimization and performance analysis, ensuring alignment with business objectives.
• Continuously monitor and optimize campaigns by managing bidding, audience targeting, budget pacing, and conversion performance to drive traffic and sales.
• Analyze performance data to generate actionable insights, and create clear reports and dashboards to inform decision-making.
• Manage campaign budgets and timelines effectively, ensuring all deliverables are met with high quality and accuracy, especially during peak trading periods.

Skills and experience:

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• Minimum 2 years of hands-on experience in e-commerce performance marketing or a related digital media role.
• Proven expertise in setting up and optimizing campaigns on e-commerce platforms (Shopee, Lazada, etc.) and off-platform advertising systems (Facebook Ads, Google Ads, etc.).
• Strong analytical skills with proficiency in Excel for data analysis and reporting.
• Highly organized, proactive, and responsible, with the ability to manage multiple priorities in a fast-paced environment.
• A strong interest in e-commerce, a data-driven mindset, and a commitment to continuous learning and improvement.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role:  Account Manager 

Location:  Ho Chi Minh City, Vietnam 

About the role: 

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

This role is right for you if you are someone who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. 

Reporting to the Senior Account Manager, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances.  

What you will be doing: 

• Understand the importance of brands and working within brand guidelines.   
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market.  
• Experience with global creative toolkits, market adaptations, and localisations.  
• The pro-actively own and manage local client engagement and relationship management.  
• Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.   
• The ability to drive and motivate a team and project through to successful completion.  
• Run account meetings and take responsibility for service levels and KPIs.  
• Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets. 
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams. 
• Work closely with production leads and creatives to develop a brief from beginning to end.   
• You ideally need to come from a background in production with a strong delivery background. You should already understand the process and nuances for delivery high volumes of adaptation work.  
• Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines. 

What you need to be great in this role: 

• A strong passion for sport and particularly for the adidas brand. 
• Ideally a strong background in a retail environment, both online and offline. The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your SAM on mitigation and solutions to ensure we deliver to brief. 
• Executional rigour, competent in multitasking and great organisational skills.  
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.   
• Competent in presenting and communicating ideas to clients.     
• Experience working with retail/ sports products.   
• 3-4 years of relevant experience in:    
  • Paid Media   
  • Digital & Programmatic   
  • Print   
  • Social   
  • OOH   
  • Retail   
  • Production   
  • Adapting and Activating Toolkits  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17115

#LI-JQ1 #LI-Onsite

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Lead for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Lead for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning.
• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness.
• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy.
• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience.
• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists.
• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly.
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred).
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution.
• Commercial acumen with the ability to balance short-term results and long-term market building.
• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels.
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments.
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders.
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Manager for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Role Summary and Impact

As the Associate Manager, Planning, you will be a key figure in steering our clients' media investments toward success. Your impact will be measured by the strategic quality of your plans, the flawless execution of campaigns, and your contribution to the team's growth.

• Client Advisory: Serve as a trusted advisor and primary point of contact for clients on all matters related to media strategy, planning, and performance.
• Strategic Planning: Lead the development of comprehensive, data-driven media strategies and integrated campaign plans that align with client business objectives.
• Campaign Management: Oversee the end-to-end lifecycle of campaigns, from initial brief and implementation to post-campaign review and analysis for your assigned brands.
• Performance & Analytics: Establish clear campaign KPIs, develop measurement methodologies, and ensure all projects are tracked and measured to provide actionable insights and demonstrate ROI.
• Partner Collaboration: Work closely with key media partners, vendors, and internal teams to negotiate and plan implementations, ensuring a seamless and effective execution process.
• Innovation: Stay current with the latest digital trends and changes in the media landscape, proactively updating clients and integrating innovative solutions into media plans.
• Team Leadership: Provide guidance, mentorship, and support to junior team members, fostering their professional development and ensuring operational excellence across the team.

Skills and experience:

• Experience: Minimum 3-5 years of experience in digital or integrated media planning, preferably within a media agency, client-side, or media owner capacity.
• Strategic Outlook: A strong background in digital media with a strategic mindset and the ability to develop comprehensive media strategies.
• Technical Proficiency: Solid experience in media planning and buying across all digital platforms, with hands-on experience of advertising technology platforms (e.g., ad servers, DSPs, Facebook Ads Manager).
• Client-Facing Skills: Demonstrated success in a client-facing role, with excellent presentation, reporting, and communication skills in both English and Vietnamese.
• Leadership & Teamwork: Proven ability to manage multiple projects and integrate large teams. Experience in coaching, guiding, and developing junior team members is essential.
• Analytical Mindset: A passion for data, insights, and ideation, with the ability to set viable objectives, recommend measurement methodologies, and ensure campaigns meet agreed-upon KPIs.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

The Role- PD Manager, Footwear

Responsibility:

●    Development Timeline Ownership & Acceleration
Own and actively manage the day-to-day product development timeline across new products, color and size extensions, vendor transitions, and refreshes.
Ensure programs progress within the 16-week cycle target by tracking milestones, escalating risks early, and driving timely decision-making across teams.

●    Cross-Functional Workflow & Orchestration
Serve as the central point of coordination across Merchandising, Sourcing, Fit, Technical Development, Materials, QA, Creative, and Vendors.
Ensure all parties are aligned on development status, next steps, and dependencies at every stage of the lifecycle.

●    Build Sheet Handoff and Coaching
Ensure all required product documentation is accurate, complete, and ready prior to vendor handoff. This includes technical specification sheets, build documentation, testing requirements, fit inputs, and any supporting materials needed for vendor execution. Ensure vendors understand and translate it correctly. 

●    Sample Development & Tracking Discipline 
Coordinate and track all sample requests, shipments, inbound reviews, fit requests, and revisions. Drive efficiency in sample development by maintaining momentum, minimizing rework, and supporting the target of ≤2.0 sample rounds per product.

●    Approvals, Feedback Loops & Testing Coordination 
Facilitate timely product reviews and approvals by Merchandising, Fit, and Technical teams. Track testing requests and results, ensuring products complete required performance or quality testing and that outcomes are clearly communicated to all stakeholders.

●    In-Country Development Trip Management
Run in-person country development trips with Global Merchants and Global Fit teams to accelerate decision-making, resolve issues at the source, and strengthen vendor execution.

●    Production & Launch Readiness Coordination
Support timely staging of materials and finished-goods production in partnership with Sourcing. Coordinate on-time delivery of photo samples to Creative teams to ensure marketing readiness and launch timelines are met.

●    Tools, Systems & Process Hygiene
Maintain clean, accurate, real-time data across all product development systems, including the Product Catalog and tracking tools. Ensure systems reflect current status, ownership, and next actions to support transparency and fast execution.

Travel Expectations (Core Role Requirement)

This role is factory-based with heavy travel and requires consistent presence at vendor sites.

●    Travel Frequency: Up to 4 days per week on-site at factories
●    Regions: Key sourcing regions, depending on vendor base
●    Duration: Ongoing, embedded travel rather than occasional trips
●    Work Style: Hands-on, in-person coordination within sample rooms and factory offices

Requirement:

●    >8 years in product development or factory-facing roles
●    Strong category expertise 
●    Strong experience working directly with factories and sample rooms
●    Comfortable operating independently on-site
●    Highly organized, detail-oriented, and execution-focused
●    Clear communicator across language, cultural, and functional boundaries

Role Summary and Impact 

• Assist in developing an integrated media campaign approach and how everything integrates within the bigger communication strategy. 

• Apply knowledge of Vietnam's media landscape and the role of digital/media channels to deliver compelling solutions. 

• Communicate and maintain a day-to-day operational relationship with a mid-level person of clients & internal stakeholders to ensure the plans are aligned for a smooth, integrated campaign delivery. 

• Assist in making the quarterly and annual media plan, budget allocation, and own day-to-day reports. 

• Deliver small-size or a part of large-size proposal presentation (from traditional to digital) to clients and internal stakeholders with close support 

• Drive tactical innovation across media platforms, including TV, OOH, display, video, search, mobile, social and programmatic… 

• Manage implementation and collaborate with media owners, agency partners, and internal buying teams to ensure all deliverables are met/launched on time. 

• Assist and guide junior staffs to learn and acquire domain knowledge and skills 

• Evolve use of measurement systems to provide greater insight into ROI of media plans and ensure the team delivers agreed KPIs. 

• Understand the end-to-end financial process and execute day-to-day finance operations of own client/vendors with accuracy. 

Skills and Experience 

• Bachelor’s degree in majors as Media & Advertising, Mass Communication, Digital Marketing, Computer Science. 

• Good communications skills with fluent English skills. 

• Strong attention to detail and comfortable working with numbers and data. 

• Strong desire to work in a cross-functional team environment. 

• Eager to learn quickly and adapt to a fast-paced environment. 

• Ability to multitask under high pressure and fast pace. 

• Basic understanding of the industry, business, brands, and consumers in the Vietnam landscape 

• Hands-on experience of advertising technology platforms (Google Ad, ad servers, DSPs, Facebook Ads Manager …) is a strong plus. 

• Strong proficiency in Microsoft Excel and PowerPoint. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

The opportunity
Join Unity as a Senior Field Marketing Manager to spearhead our marketing efforts in the vibrant Vietnamese gaming market.

You will play a pivotal role in driving brand awareness and user acquisition by integrating Engine and Ads marketing strategies.

This is a unique opportunity to work remotely while having a significant impact on the local developer community and Unity’s regional growth.

Success in this role means building a sustainable marketing engine that aligns global vision with local market nuances.

What you'll be doing

• Develop and execute a comprehensive field marketing strategy for Vietnam, balancing physical events with digital engagement.
• Lead the planning and execution of diverse events, including large-scale industry conferences, technical workshops, and developer meetups.
• Manage localized digital marketing campaigns and content creation to maintain a strong brand presence across local social and community channels.
• Collaborate cross-functionally with Sales, Business Development, and Regional Marketing teams to ensure alignment on business goals.
• Monitor market trends and competitor activities in Vietnam to provide actionable insights and localized marketing assets.

What we're looking for

• Extensive experience in field marketing or event management within the gaming or technology industry in Vietnam.
• Native-level fluency in Vietnamese and professional business proficiency in English.
• Proven ability to manage end-to-end event logistics, including budgeting, vendor management, and on-site execution.
• Strong understanding of the Vietnamese gaming ecosystem and developer community.
• Experience in executing integrated marketing campaigns across both digital and physical touchpoints.

You might also have

• Professional network within the Vietnamese AdTech or mobile gaming industry.
• Experience in data-driven marketing and ROI analysis for field activities.
• Ability to transcreate global marketing content to resonate with local cultural sentiments.
• Proficiency in additional languages such as Korean, Chinese, or Japanese.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-AM1

Reporting to the Head of Customer Success, the Customer Success Manager Scale (CSMS) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement, and retention across the RightShip product suite. 

The CSM, Scale will focus on the mid-market and long-tail segment of customers that are primed for nurturing and growth. The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The CSM acts as a trusted partner to customers, working closely with Sales, Product, and Support teams to ensure strong implementation, adoption, proactive engagement, and timely contract renewals. 

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.  

RESPONSIBILITIES

Customer Onboarding and Implementation

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services. 
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support. 
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions. 
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria. 

Customer Engagement and Value Realisation 

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services. 
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities. 
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes. 
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner. 
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.  

Customer Retention and Account Health 

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services. 
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals. 
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation. 
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts. 

Customer Support and Issue Management 

• Serve as the first point of contact for customer queries, product usage questions and service requests. 
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently. 
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up. 
• Support the delivery of service levels and response standards expected by customers. 

Commercial Collaboration 

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services. 
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions. 
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning. 

QUALIFICATIONS, SKILLS & ATTRIBUTES

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline 
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles. 
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable. 
• Strong ability to build relationships with customers and understand their operational needs. 
• Ability to communicate product value and translate technical capabilities into practical customer outcomes. 
• Strong organisational skills and ability to manage multiple customer relationships simultaneously. 
• Ability to collaborate effectively across cross-functional teams. 

Role Summary and Impact

• Work with key media partners for implementation planning and negotiations
• Be the trusted advisor/ to-go person within the team and with clients for all things related to digital/ media
• Presentation of strategy and implementation ideas to clients, across different digital platforms
• Responsible for overall campaign strategy, planning, implementation, and post-campaign reviews for your set of brands.
• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• To be a team player and work well with all members of the team to ensure all tasks are fulfilled. Guide and advise the wider team on best practices, innovation, and work processes.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

• Minimum 3 years’ work experience in a media agency, client-side in-house team, or media owner capacity
• Strong digital background with a strategic outlook
• Solid experience in media planning and buying across all digital platforms, with hands-on experience of advertising technology platforms, for example, ad servers, DSPs, Facebook Ads Manager, an advantage
• Highly evolved presentation and reporting skills.
• Experience in managing multiple work streams and integrating on large projects and teams
• Demonstrated experience and success working in a client-facing role, with FMCG experience an added advantage
• An ability to coach and develop junior members of the team
• Shows depth of understanding of the industry, business, brands, and consumers in client conversations.
• A passion for data, insights, and ideation
• Experience in integrated planning will be an advantage

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

As the Associate Manager for Performance (Search), you will be the strategic lead for our paid search practice. You will be responsible for guiding a large portfolio of brands, managing complex campaigns from start to finish, and mentoring a team of specialists. Your primary focus will be on driving tangible business outcomes through relentless, data-driven optimization.

Your core responsibilities will include:

• Leading paid search strategies on Google Ads to achieve branding and performance objectives.
• Managing a large campaign portfolio end-to-end, ensuring execution, budget adherence, and strategic alignment.
• Serving as the primary contact for all search projects, effectively managing timelines, deliverables, and client communication.
• Promoting a culture of continuous optimization by testing and refining campaigns to exceed revenue and ROAS targets.
• Conducting performance analysis, rapidly processing data to extract key insights and presenting strategic recommendations to senior stakeholders.
• Mentoring junior team members, supporting their growth while maintaining high-quality work standards.
• Adapting to changing local and regional KPIs to ensure ongoing campaign effectiveness and growth.

Skills and Experience

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• 3-4+ years of experience in performance marketing, preferably in a media agency.
• Expert-level proficiency with Google Ads, including value-based bidding strategies, advanced targeting, and various ad formats.
• A proven track record in managing campaigns and optimizing for business KPIs like revenue and ROAS.
• Strong project management skills, effectively handling numerous campaigns and demanding stakeholders.
• Experience in mentoring or leading junior team members is preferred.
• Strong analytical skills, proficient in Google Analytics and data processing.
• Knowledge of website analytics, conversion tracking, and tag management systems (e.g., Google Tag Manager) is a plus.
• Familiarity with other biddable media platforms (such as Meta or TikTok) or Search Ads 360 is an asset.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

We are seeking a detail-oriented and proactive player to drive our campaign success. You will be responsible for the end-to-end management of performance marketing campaigns across various e-commerce and media platforms, ensuring optimal performance and ROI.

• Develop a strong understanding and hands-on execution of e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki) and media systems (Facebook Ads, Google Ads, TikTok Ads).
• Manage the entire campaign lifecycle, from setup and execution to optimization and performance analysis, ensuring alignment with business objectives.
• Continuously monitor and optimize campaigns by managing bidding, audience targeting, budget pacing, and conversion performance to drive traffic and sales.
• Analyze performance data to generate actionable insights, and create clear reports and dashboards to inform decision-making.
• Manage campaign budgets and timelines effectively, ensuring all deliverables are met with high quality and accuracy, especially during peak trading periods.

Skills and experience:

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• Minimum 2 years of hands-on experience in e-commerce performance marketing or a related digital media role.
• Proven expertise in setting up and optimizing campaigns on e-commerce platforms (Shopee, Lazada, etc.) and off-platform advertising systems (Facebook Ads, Google Ads, etc.).
• Strong analytical skills with proficiency in Excel for data analysis and reporting.
• Highly organized, proactive, and responsible, with the ability to manage multiple priorities in a fast-paced environment.
• A strong interest in e-commerce, a data-driven mindset, and a commitment to continuous learning and improvement.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

As the Associate Manager for Ecommerce Planning, you will be instrumental in designing and driving integrated e-commerce growth strategies. Your primary focus will be on translating overarching business objectives into clear, actionable e-commerce media plans, identifying growth opportunities, and managing pivotal relationships with clients and key stakeholders to deliver strong business outcomes.

• Ecommerce Planning & Strategy: Lead the development of comprehensive e-commerce strategies and media plans (annual/quarterly) that are aligned with client business objectives and growth priorities.
• Growth Identification: Identify and articulate growth opportunities by analyzing platform dynamics, shopper behavior, category trends, and the competitive landscape.
• Strategic Frameworks: Build clear planning frameworks that cover traffic generation, conversion optimization, buyer growth, promotional strategy, and overall business performance analysis.
• Business Performance Management: Monitor and evaluate e-commerce performance across various platforms and campaigns, analyzing key metrics (GMV, ROAS, traffic, conversion, AOV) to generate actionable insights that inform future planning.
• Stakeholder Management: Serve as a key strategic contact for clients in planning, performance discussions, and business recommendations, building trusted relationships through proactive and solution-oriented communication.
• Platform & Solution Expertise: Maintain a strong operational knowledge of major e-commerce platforms (e.g., Shopee, Lazada, TikTok Shop), including their commercial mechanics, performance levers, and media ecosystems to shape strategic recommendations.
• Project Management & Collaboration: Effectively manage multiple projects, timelines, and priorities, coordinating with cross-functional teams (media, content, analytics, operations) to ensure flawless execution.

Skills and Experience

We are looking for someone with:

• Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field is preferred.
• Minimum 3 years of experience in e-commerce, digital commerce, or e-commerce media. Agency, e-commerce enabler, or platform-side experience is preferred.
• Strong, demonstrated understanding of e-commerce platforms and how they operate, particularly major marketplaces like Shopee, Lazada, and TikTok Shop.
• Proven capability in strategic planning, with the ability to convert business goals into structured e-commerce strategies and actionable media plans.
• Excellent analytical skills with confidence in interpreting data to generate business insights and data-driven recommendations.
• Strong project management skills, with experience managing multiple workstreams and cross-functional stakeholders simultaneously.
• Excellent communication, presentation, and problem-solving skills.
• Proactive, detail-oriented, and solution-driven mindset with proficiency in Excel and PowerPoint.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact:

• Manage implementation and collaborate with media owners, agency partners, and internal buying teams to ensure all deliverables are met/launched on time.
• Execute campaigns across media platforms, including display, video, search, mobile, social, and programmatic…
• Provide actionable insights during mid and post campaign reports to improve in-flight optimizations and future campaign brief recommendations
• Apply knowledge of media landscape and the role of digital/media channels to develop how everything integrates within the bigger communication strategy.
• Assist the team in all aspects of servicing clients to standards of excellence.
• Ensure the financial process is followed in terms of client set-up, invoicing and billing process
• Keep learning and developing industry knowledge. 
• Any other project or tasks as assigned from time to time

Skills and experience:

• Bachelor’s degree or diploma in majors as Media & Advertising, Mass Communication, Digital Marketing, Computer Science or equivalent experience
• Any working experience in Digital Marketing or relevant internship programs
• Proficient with Microsoft Excel and PowerPoint
• Strong desire to learn and grow
• Effective communication skills and ability to adjust to a fast-changing environment
• Team player - able to receive and provide feedback professionally, thrive in a team environment and able to work collaboratively
• Passionate about digital media and technology and eager to keep learning
• Strong analytical, creative thinking, problem solving and time management skills
• Strive for excellence demonstrated by a commitment to continuous improvement, taking initiative and delivering results despite constraints Knowledge of digital marketing or hands-on execution experience across any Social platforms preferred
• Proactively seek feedback on your work to take it to the next level
• Detail oriented, meticulous, responsive to deadlines and able to multitask
• Ongoing interest in digital marketing, industry trends, best practices and emerging technologies

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Please read our Privacy Notice for more information on how we process the information you provide. 

Role Summary and Impact

Are you a programmatic expert with a passion for driving measurable results and optimizing campaigns across cutting-edge digital platforms? We are seeking a highly motivated and data-driven Associate Manager, Performance (Programmatic) to join our team. In this pivotal role, you will be instrumental in managing, optimizing, and scaling our paid media campaigns, with a specific focus on programmatic buying, complemented by social and video advertising. If you thrive on data-driven insights and collaborative success, we want to hear from you!

• Drive campaign activation and optimizationwith a primary focus on programmatic platforms (DV360/TTD/Xandr…) This role also involves managing campaigns on key social and video advertising platforms, including YouTube Ads and TikTok Ads. 
• Discuss campaign briefs and support Planners/Managers in generating programmatic/social media schedules to deliver client objectives. 
• Campaign Setup & Integrity: Execute precise campaign setup and activation, promptly resolving any tracking or discrepancy queries to ensure accuracy and adherence to best practices. 
• Budget & Performance Oversight:Accountable for the ongoing management of campaign budgets, daily spend levels, and continuous monitoring of performance against key goals. 
• Data Analysis & Recommendations: Proactively analyze campaign performance data to identify trends, derive actionable insights, and develop strategic recommendations. Present these findings through impactful mid and post-campaign reports to drive in-flight optimizations and inform future campaign strategies. 
• Collaborative Client Success: Foster effective collaboration within the team, across GroupM Nexus, and with WPP Media Agencies to ensure seamless campaign delivery and client success throughout the entire lifecycle (briefing, booking, setup, optimization, reporting). 
• Attain DSP platform or Social platform accreditation/certification. 
• Any other project or tasks as assigned from time to time. 

Skills and Experience

• Education: Bachelor's degree, or equivalent diploma, in disciplines as STEM, Mass Communications, Digital Advertising/Media, Business Studies or relevant experience. 
• Experience: 3+ years working experience in Programmatic buying/operations with a trading desk, publisher, or agency managed model. 
• Platform Expertise: DSPs (e.g: DV360, TTD, Xandr…), Tiktok ads, Google ads 
• Programmatic Ecosystem Understanding: Understanding of the programmatic buying ecosystem, including the functions of DSPs/SSPs, Real-Time Bidding (RTB) mechanics, ad exchanges, and various deal types. 
• Ad Format Knowledge: Familiarity with a diverse range of ad formats across platforms, such as YouTube Bumper Ads, Video Reach Campaigns (VRC), Video View Campaigns (VVC), TikTok ad formats, OTT, and Display & Video within Open Exchanges (e.g., Google Display Network)… 
• Ad Serving & Verification Fundamentals: Basic understanding of ad serving and verification platforms like Campaign Manager 360 (CM360), Integral Ad Science (IAS)/DoubleVerify (DV), as well as key ad verification metrics including Brand Safety, Invalid Traffic (IVT), and Viewability. 
• Technical Proficiency: Proficiency in Microsoft Excel and PowerPoint. 
• Analytical & Problem-Solving: Strong analytical skills with the ability to interpret complex data, solve problems creatively, and deliver data-backed insights. 
• Communication Skills:Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and present performance results confidently. 
• Detail-Oriented & Organized:Meticulous attention to detail, highly organized, responsive to deadlines, and adept at managing multiple priorities in a fast-paced environment. 
• Team Collaboration:Proven ability to work effectively as a team player, providing and receiving feedback professionally, and thriving in a cross-functional environment. 
• Adaptability & Drive:Ability to successfully adapt to a fast-changing digital environment, passionate about digital media/technology, eager to keep learning, and committed to continuous improvement and delivering results. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About the Opportunity

You will be joining a high-energy, global team with a clear vision: make a thriving business within reach of anyone.

We are already a powerhouse in the email space—serving thounsand verified users and delivering 1+ billion emails a month. But we aren’t stopping there. We are expanding beyond email into a whole suite of marketing tool.

We are looking for Backend Engineers who are problem solvers. Whether you are a strong builder (Mid-level) or a system architect (Senior), we want you to help us build high-scale infrastructure and new AI products from the ground up.

What You Will Do (The Mission)

You will not just "code tasks." You will drive business impact by working on:

• High-Scale Systems: Build and operate backend services that handle 1 billion+ monthly events. You will solve difficult technical challenges like speed, data processing, and stability.
• Innovation & AI: Explore, utilize, and release the robust backend for an AI application to build a DIFM (Do it for me) marketing tool.
• APIs & Integrations: Design strong internal and public APIs. You will build integrations with partners like Shopify, Zapier, and WooCommerce.
• Full Ownership: You own your code from idea to release. You will work directly with Product Managers and Designers to decide how features should work.

What you need to be successful

We hire for mindset first, technology second. To succeed here, you need:

Engineering Skills

• Our Tech Stack: We primarily use Golang and Node.js on the backend and PostgreSQL for our database. But we are open to any background (Java, Python, PHP, etc.)—we care about your logic, foundation, and problem-solving skills more than the specific language.
• Critical Thinking: You don't just fix bugs; you find the root cause. You proactively think about edge cases, database bottlenecks, and security before you write code.
• System Design (For Seniors): You understand how to design complex systems (Distributed systems, Databases) and can explain your choices clearly. You can design systems that stay fast even when traffic increases by 10x.

Product Mindset

• User Focus: You understand that code is a tool to solve user problems. You care about the quality of the product, not just the quality of the code.
• Curiosity: You ask "Why?" Why are we building this? Is there a simpler way? How does this help the business?

Collaboration

• Ownership: You own your work, learn from mistakes. You don't wait for detailed instructions; you talk to the PM, understand the requirement, and deliver the solution.
• Communication: You can explain technical problems to non-technical people (like Designers or other stakeholders) clearly and respectfully.
• Teamwork: You value team success. You believe in code reviews and sharing knowledge. You help the team get better every day. 

Why you should choose us

• Impact: Your choice of solutions will directly help thousands of businesses grow.
• Scale: Few startups offer the chance to work with "Billion-scale" data.
• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people, adapt quickly, and strive to be a great place to work.
• Perks: 
  • We pay highly competitive salaries + 13th-month bonus.
  • Stock options for high contributors—we want you to own a part of our success.
  • Professional development package of up to $1,000/year (for courses, books, or conferences).
  • Modern office with top-notch equipment (MacBook Pro).
  • Comprehensive healthcare package (Annual health check, Vaccine, Premium Health Insurance)
  • Flexible working hours with a standard 5-day workweek.

About The Opportunity

You will join a high-energy, global team where Design is our competitive advantage.

Flodesk is evolving into a full-funnel marketing platform - spanning email, forms, checkout, and workflows - all designed to help small businesses grow effortlessly.

We're looking for a Middle to Senior Frontend Engineer to build intuitive, intelligent interfaces that simplify complex marketing tasks and empower our users to achieve more with less effort.

What you will do

You will not just "convert Figma to Code". Your core challenges will include:

• Craft delightful, intuitive interfaces that anticipate user needs across our product suite, including email, forms, checkout, and workflow automation.
• Build AI-powered features that help users accomplish more: smarter writing assistance, auto-generated designs, and intelligent workflows.
• Optimize for performance, accessibility, and stability. Drive 80%+ test coverage and maintain our scalable component library across products.
• Collaborate with product managers/designers to create seamless UI/UX and delightful interactions while staying current with modern frontend technologies.

What you need to be successful

We hire for mindset first, technology second. To succeed here, you need:

Engineering Skills

• Frontend Mastery: You have deep skills in TypeScript and React (Hooks, Context). You understand how React works under the hood (re-rendering, virtual DOM).
• Modern Tooling: You are comfortable with modern build tools (Vite, Turbo) and Monorepos.
• Performance: Strong foundation in performance optimization and code-splitting strategies.

Product & Design Mindset

• Eye for Design: You have strong attention to detail. You care about typography, spacing, and animations. You don't just "match the design", you make it feel good to use.
• User Focus: You think about the user journey. You ask: "Is this loading state confusing?" or "Does this work well on mobile?"

Collaboration

• Ownership: You own your work and learn from mistakes. You don't wait for detailed instructions; you talk to the PM, understand the requirement, and deliver the solution.
• Communication: You can explain technical problems to non-technical people (like Designers or other stakeholders) clearly and respectfully.
• Teamwork: You value team success. You believe in code reviews and sharing knowledge. You help the team get better every day. 

Nice To Have

• AI-Powered Interfaces: Experience shipping AI or conversational UI features that improved user outcomes.
• Agentic Development Workflows: Hands-on experience with AI-assisted development workflows (Cursor, Claude Code, Copilot, etc.)

Why you should choose us

• Design-First Culture: We don't treat design as an afterthought. You will work with a product that is famous for being beautiful.
• Impact: Your work will visually empower thousands of SMBs.
• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people, adapt quickly, and strive to be a great place to work.
• Perks: 
• We pay highly competitive salaries + 13th-month bonus.
• Stock options for high contributors - we want you to own a part of our success.
• Professional development package of up to $1,000/year (for courses, books, or conferences).
• Modern office with top-notch equipment (MacBook Pro).
• Comprehensive healthcare package (Annual health check, Vaccine, Premium Health Insurance)
• Flexible working hours with a standard 5-day workweek.

About the Opportunity 

We are looking for an elite Internal Tools Builder to act as the engine behind our company's operations. As we evolve into a full-funnel marketing platform serving over 600k+ verified users, our internal operations, ERP, and tooling need to scale just as fast.

In this role, you will work directly with company leadership to identify operational bottlenecks and build custom internal systems from the ground up. You will not be handed a perfect ticket; you will be handed a business problem. We need a highly autonomous Fullstack Engineer with a relentless "builder mindset" who can lead the topic, architect the system, and collaborate with other engineers to get it across the finish line.

What You Will Do

You will not just "write code." You will own internal products end-to-end. Your core challenges will include:

• Build the Engine: Architect and build robust internal tools, ERP modules, and operational systems across the entire stack (Database -> API -> UI) to make our internal teams wildly efficient.

• Direct Collaboration with Leadership: You will work directly with leadership/the boss. You must be comfortable hopping on a call, translating a vague business problem into a technical roadmap, and executing it.

• Lead the Topic: You are the technical owner. You will drive the architecture, make the hard technical trade-offs, and push back when necessary to ensure we are building the right thing.

• Mentorship & Collaboration: You won't be doing it entirely alone. You will pair with and mentor a junior engineer—delegating tasks effectively, doing code reviews, and helping them level up their full-stack skills.

• Performance & Architecture: Balance speed with stability. Know when an internal tool just needs a quick MVP to save the team 10 hours a week, and when a system needs to be highly scalable to handle massive data throughput.

What You Need to Be Successful

We hire for mindset first, technology second.

1. The Builder Mindset

• Idea to Reality: You thrive on ambiguity. You can take a vague request ("We are losing track of customer billing edge-cases") and independently architect the database, build the API, and craft the UI to solve it.

• Internal Systems Expertise: You have experience building internal tools, ERPs, CRMs, or admin dashboards. You know how to stitch together third-party APIs, webhooks, and internal databases.

2. Engineering Skills

• Deep Experience (5+ Years): You have a strong foundation in building complex, production-ready web applications.

• Fullstack Fluency: You are completely comfortable jumping between backend logic (API design, complex SQL/Database modeling) and the frontend (React, state management) without skipping a beat.

3. Communication & Leadership

• Exceptional Communicator: Because you work directly with leadership, your written and spoken English must be excellent. You can explain complex technical trade-offs to non-technical stakeholders clearly and confidently.

• Force Multiplier: You have the patience and communication skills to mentor a junior engineer, breaking down complex architectures into actionable tasks for them.

Why You Should Choose Us

• Impact: The tools you build will instantly become the backbone of how our company operates daily.

• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people and give them the autonomy to do their best work.

• Perks: 

  • Highly competitive salary + 13th-month bonus.

  • Stock options for high contributors.

  • Professional development package of up to $1,000/year.

  • Modern office with top-notch equipment (MacBook Pro).

  • Comprehensive healthcare package (Annual health check, Premium Health Insurance).

  • Flexible working hours with a standard 5-day workweek