Operations Associate

Hillel at the University of Vermont

Role Overview

Hillel at the University of Vermont is seeking an organized, team-oriented, and student-centered person to serve as our Operations Associate. This key professional will provide support to the engagement team and executive director and be responsible for the organization’s daily operations. The Operations Associate works in person in an open office environment at the Burack Hillel Center on the University of Vermont campus. They will connect with students, staff, alumni, parents, family & friends of UVM providing support with an eye for excellence in organizational planning and follow-through.

This is a full-time, in-person position. Typical hours are Monday–Friday, 9:00 AM–5:00 PM, with occasional evenings or weekends (about 1–2 per month). Coverage for major Jewish holidays—especially Rosh Hashanah, Yom Kippur, and Passover—is required for program support.

What You’ll Do

• Financial Systems and Purchasing: Your eye for detail will help us oversee purchasing, manage the credit card, engage systems for ensuring proper tracking of expenses, and work closely with our bookkeeper to process reimbursements and invoices.
• Catering: Food is the means to engage students in a meaningful Jewish experience. You will connect with the Kosher cafeteria in Simpson Hall, contract external staff for events, manage when food is cooked in the Hillel kitchen, and ensure seamless delivery of student program services in a vibrant atmosphere. This position will be the primary point of contact for large events like High Holidays, Passover, and more.
• Organization and Systems: You will be responsible for engaging in regular communication with staff to ensure proper planning, execution, and follow-up. You will be familiar with Google Drive, Microsoft Office, and Quickbooks or able to receive training on new software.
• Facility: You will connect with UVM Facilities and Residence Life to provide a welcoming environment and manage the Hillel office, shared spaces, and kitchen. You can provide occasional operational support at student programs, including Shabbat and holiday gatherings on evenings and/or weekends. Comfortable with hands-on work (tidying rooms, moving furniture, basic upkeep).
• Administrative Support: You’ll provide administrative support as needed to the staff team where applicable. Responsibilities may include assisting with expense reports, managing payroll functions, connecting with Human Resources to ensure legal compliance, communicating clear expectations to staff, assisting with onboarding and offboarding employees, booking travel, organizing meetings, and inputting data into our database.

Qualifications

We welcome and encourage applicants from a wide range of backgrounds to apply.

• Bachelor’s degree required
• Experience in general operations and/or building management preferred
• Some experience multitasking in an open office environment
• Experience mentoring and/or formally managing others preferred
• Ideally some experience with Hillel/Jewish life but not necessary

What You’ll Bring to the Job

• Outstanding organizational and time management skills, including the capacity to juggle competing priorities and deadlines
• Agility to address changing needs of students in real time
• Comfortable and able to engage with students from a wide range of backgrounds and beliefs and adhere to UVM’s Code of Conduct and Our Common Ground values
• Ability to learn new procedures and systems
• Strong drive and willingness to take initiative to complete each task to a high standard
• Being part of a staff culture that values transparency, collaboration, respect and creativity
• Knowledge of essential computer software programs, including Google Drive
• Excellent verbal and written communication skills
• Impeccable discretion and appreciation of confidentiality and trust
• Driver’s license and independent transportation

What You’ll Receive

• The salary range for this role is $50,000-$54,000
• Includes health, dental and vision benefits
• After completing your second year in the role, UVM Hillel automatically contributes 5% to your retirement plan
• Generous vacation and medical time
• Access to professional development opportunities to support your growth via Hillel International and external resources
• Open workspace in a hospitable and comfortable building with a talented team of professionals who enjoy their work

About Hillel at the University of Vermont

Hillel at UVM was the recipient of Hillel International’s Great Place to Work Award in 2021 for our commitment to our staff’s wellbeing. As an organization we seek to support our employees in living their best lives so they can be their best selves for our students. Because of Hillel, UVM has risen to become one of the “top 20 public schools Jews choose” according to the 2022 Jewish College Guide. The lessons learned through the pandemic and applied today through innovative, academically aligned programming have helped Hillel not just maintain, but exceed all engagement metrics in recent years by connecting with over 2,000 Jewish students, allies, and friends each year. We engage students with a design-thinking methodology to discover new ideas and co-create initiatives that make Burlington, Vermont, and the world a better place.

The Burack Hillel is located inside the 439 College Street Residence Hall, steps away from the historic campus green. Three floors of the facility also include one floor of UVM residents, which is managed, staffed, and maintained by UVM Residence Life. The Burack Hillel has a fully functional kitchen in addition to separate staff office space and a third floor open floor plan that hosts religious services, meetings, and quiet space for studying.

Candidates will thrive in the role if they are able to embrace the northern and rural aspects of living in Burlington, Vermont. Situated between the Green Mountains and Lake Champlain, Vermont offers a lot to explore from small towns, skiing, and high adventure hikes to a thriving downtown food and entertainment scene. Burlington has five affiliated Jewish communities for personal practice or identity exploration and is located 2 hours from Montreal, 3.5 hours from Boston, and 6 hours to New York City, now with a direct Amtrak connection!

Hillel at the University of Vermont is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from first triage to discharge
• Bring the meds, the monitoring, the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation.
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we don’t just hire assistants—we grow future emergency rockstars. As an Emergency Veterinary Assistant, you’ll be in the heart of the action from day one, supporting your team, comforting pet parents, and learning the ropes in real time. You’ll be there for everything—the triage, the treatments, and the tail wags. You’re embarking on a path where careers start, grow, and thrive. Whether you’re on your way to becoming a credentialed technician or exploring where your passion can take you, we’ll say yes to your growth every step of the way.

WHAT YOU’LL DO*

• Be the first warm welcome and a steady support, triaging incoming patients and helping guide them toward care
• Assist with treatments, nursing care, and diagnostics, from bloodwork and imaging to catheter placement and oxygen support
• Work alongside our credentialed veterinary technicians and veterinarians to set up and monitor anesthesia and sedation cases
• Set up and manage IV fluids, blood transfusions, and medication administration
• Assist during every moment of care: outpatient or inpatient, exam room to treatment area
• Join patient rounds and stay close to the clinical picture to ensure continuity of care
• Learn how to perform CPR and become a RECOVER Certified Rescuer (training provided!)
• Grow into more advanced responsibilities, such as anesthesia support, ultrasound, and catheterization through guided training pathways

*As permitted by state law

WHAT YOU NEED

• High school diploma or equivalent required
• Enrolled in an AVMA-accredited veterinary technology program a plus
• 1+ years in a veterinary assistant role (emergency or specialty experience is a bonus!)
• Basic computer skills and an understanding of practice management software and electronic medical record keeping
• Excellent communicator when collaborating with pet parents and your team
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital demands
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

WHO WE ARE

VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment. 

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we’re aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we’re ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams. In fact, VEG is one of this year’s nominees for INC Magazine’s Best Places to Work!

FOCUS

To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team.

WHO WE NEED

You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You’re happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.

WHAT YOU CAN EXPECT TO DO

All clinical team members:

• Treat each patient and customer with the highest level of compassion & care.

• Perform basic to intermediate nursing care tasks, patient monitoring, and treatments.

• Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients.

• Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications.

• Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy.

• Contribute to incoming outpatient care and ongoing inpatient care.

• Participate in giving and receiving patient rounds to ensure continuity of care.

• Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer.

• Collect samples and perform diagnostic tests including in-house & point-of-care tests and diagnostic imaging.

• Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes.

• Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques.

Veterinary technicians additionally perform:

• Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk.

• Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization.

• Perform advanced diagnostic techniques including ultrasonography and paracentesis,

• Participate in formulating treatment, anesthetic, and nursing care plans.

• Conduct treatments using clinical decision-making skills according to protocolized plans.

• Aid in managing patient care workload to ensure the patients are receiving uncompromised care.

• Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth.

• Collaborate and share knowledge with teammates to ensure optimal patient care.

• Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership.

WHAT YOU NEED

• High school diploma or equivalent

• Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice.

• Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation.

• Basic computer skills to use practice management, electronic medical record, and collaboration software.

• 1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred.

• Excellent communication skills (written, verbal and electronic) with the team and with customers

• Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc.

• Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.

WHY YOU SHOULD CHOOSE US

Because emergency is all we do, so we do it best! We also offer:

• Industry-leading‌ ‌compensation‌

• Something new every day - you’ll never be bored in emergency medicine

• We build our hospitals from scratch. You’ll be using all of the latest equipment and technology.

• Generous employee pet discount

• Referral rewards - tell your friends why they should come work for VEG too!

• Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌

• 401K‌ ‌w/‌ ‌company‌ ‌match‌

• Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌

• Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!

• Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌

• Growth‌ and relocation ‌potential‌ ‌ ‌

• Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌

• Lastly, because while our work is serious, we believe that it should also be fun!

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!