Your Role
As a Sr. Software Engineer in Tel Cloud, you will own the components that power our global communications systems. You will work on features like call routing, SMS/MMS messaging, spam detection, fraud detection, fleet deployments, porting, and number management, ensuring our platform remains scalable, reliable, and trustworthy.

This position reports to an Engineering Manager in the Telephony Platform team.

We don’t mind if you come from a different engineering background or haven’t worked in communications before. Just be excited to learn, contribute to the team, and build a fast, reliable, elegant product that delights our customers.

What you’ll do

• Design data models for heavy concurrency and real-time performance, ensuring sub-second latency for global call routing.
• Test and tune service scaling to ensure we always have capacity available to service our customers’ real-time communications.
• Build monitors and alerts to maintain high reliability and observability.
• Participate in releases and on-call rotations, driving operational excellence for the team's platform components.
• Design, write, and deploy features used by Dialpad engineering teams to communicate with carriers and third-party communication services.
• Strategize and drive the roadmap for cross-team platform initiatives.
• Serve as a champion, coach, and mentor to more junior engineers, promoting a culture of ownership and craftsmanship.

Skills you’ll bring  

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5+ years of SaaS professional experience maintaining large-scale production backend systems.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Deep expertise in Python/Java/C and at least one cloud-native architecture (e.g., GCP).
• Familiarity with async and MapReduce design patterns, as well as NoSQL databases, distributed caches, and large-scale data lakes.
• Experience in profiling and optimizing backend code for low-latency requirements (p50/p90 metrics).
• A strong sense of urgency, personal agency, and customer empathy.
• Passion for data-driven decisions, building resilient systems, and solving classes of problems.

Our tech stack

• Backend: Python, Google Cloud Platform, Cloud Run / k8s, Datastore, Redis, ElasticSearch, BigQuery, Google Cloud Pub/Sub.
• Frontend: Angular / Bootstrap.

Your role
As a Sr. System Administrator on the Data Centers team, you’ll own both our hardware and cloud infrastructures, with a particular focus on reliability, scalability, and operational excellence. You’ll manage the administration and lifecycle of our global server fleet and lead key initiatives in automation, observability, and performance.

You’ll also take the lead on capacity planning, including physical data center needs, and will be a technical partner to stakeholders across Engineering as we evolve our infrastructure footprint. In addition, you’ll evaluate, propose, and implement new project initiatives such as intrusion detection/prevention, system/security hardening, and automating manual processes.

This position reports to our Engineering Manager, Data Centers and Networking, and is based in Vancouver, Canada (with flexibility to collaborate across global time zones).

What you’ll do

• Scout, evaluate, and compare hardware options and colocation facilities, partnering with Engineering to align decisions with performance and cost objectives.
• Design and deploy a cloud expansion strategy that balances reliability, performance, and efficiency across providers and regions.
• Steer capacity planning and our expansion/upgrade strategy, using data to anticipate growth and proactively mitigate bottlenecks.
• Design and deploy servers at scale into data centers around the globe, ensuring consistent standards and automation from day one.
• Develop and maintain automation for a large fleet of servers, VMs, and containers, reducing toil and improving consistency across environments.
• Work with vendors to obtain quotes, make purchases, and schedule services, including coordinating logistics for data center installations and maintenance.
• Set up and evolve monitoring for server, network, and data center health, including alerting, dashboards, and SLO-oriented metrics.
• Develop and maintain proper documentation for engineering staff, including runbooks, standards, and architectural diagrams.
• Participate in a rotating on-call schedule within the larger Infrastructure Engineering division, helping drive rapid incident response and robust post-incident reviews.
• Lead complex systems and network troubleshooting, fault analysis, and resolution, acting as an escalation point for the broader team.
• Provide technical mentorship to other System Administrators and engineers, sharing best practices around Linux, automation, and operational excellence.
• Partner with Security and other stakeholders on initiatives such as system hardening, compliance, and intrusion detection/prevention.
• Occasionally travel for on-site work when remote hands are not available; an active passport is required.

Skills you’ll bring

• Background in Systems and/or Software Engineering, with a strong focus on infrastructure and operations.
• Extensive experience with Linux, both on-premise and in the cloud, including performance tuning, troubleshooting, and automation at scale.
• Familiarity with networking technologies: TCP/IP, DHCP, DNS, routing, firewalls, and load balancing concepts.
• Data center setup/deployment experience, including racking/stacking, cabling standards, and remote management.
• Exposure to cloud platforms such as GCP or AWS, and experience working in hybrid environments.
• Demonstrated ability to keep abreast of industry standards and trends, and to translate them into practical improvements in a production environment.
• Proven experience in a senior or lead capacity (typically 5+ years in systems administration or similar roles), including driving cross-team initiatives and mentoring others.
• Strong communication skills and the ability to collaborate effectively with distributed teams.

Overview

We’re looking for a driven and results-oriented Senior Account Executive to accelerate growth by identifying, engaging, and securing new customers. In this role, you’ll play a critical part in expanding our footprint across key industries by developing strategic relationships and turning prospects into long-term clients. You thrive in building pipeline from the ground up, navigating complex sales cycles, and closing high-impact deals.

This is a role for someone who takes the initiative, enjoys opening new doors, and knows how to create value where others see barriers. You’ll be supported by a cross-functional team, but you lead the charge, bringing our solutions to new markets and decision-makers. 

Requirements/Skills: 

• Excellent written and verbal communication; executive presence.
• Develop and implement strategic sales plans to achieve/exceed targeted sales goals within the Canadian region and Midwest US market
• Preferred Fluency in the French/French Canadian Language, both verbal and written
• Tech-savvy and adaptable; thrives in dynamic sales environments.
• Provide consistent follow-up to ensure satisfaction and drive upsell opportunities.
• High energy, with a bias toward action and results.
• Organized and effective at managing long and short sales cycles.
• Strong collaborator and team player.
• Track record of meeting/exceeding sales quotas in enterprise or commercial markets.
• Strong ethical standards and personal accountability.
• Experience managing multiple complex stakeholders and enterprise deals.
• Candidates will be required to travel 50% of the time. 

Specific Duties:

• Prospect and sell EV solutions to new and/or current customers in your assigned territory, with a focus on transit authorities.
• Identify and qualify prospects across your territory, building and executing sales strategies to win or grow accounts.
• Identify customer concerns and position value-driven use cases, using TCO data to clearly articulate business impact to key decision makers.
• Demonstrate ability to manage complex sales cycles involving multiple stakeholders, including legal and procurement teams.
• Effectively sell to C-Suite executives by aligning strategic outcomes with business priorities and financial metrics.
• Deliver compelling sales presentations that align our solutions with customer needs and demonstrate tangible business value.
• Manage pipeline, opportunities, and forecasts in SFDC with discipline; maintain a 180-day rolling sales forecast to support planning and execution.
• Oversee customer trials and evaluations, ensuring technical and business objectives are met.
• Collaborate with internal stakeholders to align go-to-market strategies with key partners and maximize partner-sourced opportunities.
• Conduct site visits and travel within the assigned territory to build customer relationships and assess solution fit.
• Understand local energy policies, incentives, and the competitive landscape to better position offerings.
• Prepare and support responses to formal procurement processes (RFPs, RFQs), leveraging experience with enterprise and multi-national procurement frameworks.
• Track and leverage public and private funding programs to support customer adoption and strengthen business cases.
• Coordinate legal processes for NDAs and contracts to ensure timely and compliant deal closure.
• Analyze market dynamics and the competitive landscape to inform sales strategies and improve win rates.
• Support in-field sales efforts and partner engagement through regional travel as needed 

Education & Experience:

• Bachelor’s degree or equivalent in business, sales, or related field.
• 12+ years of fleet/transit sales experience with consistent quota attainment.
• EV industry experience is a plus but not required.

Location: Canada Based

ChargePoint is committed to fair and equitable compensation practices.

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.

As a Data Engineer on our BI team, you’ll be a key player in Motive’s growth, delivering the data infrastructure for the AI era. You’ll act as the essential link between complex data and key business domains, delivering the high-quality datasets and semantic models that drive global strategy. This is an exciting opportunity to implement cutting-edge tooling, leverage AI to enhance your workflow, and master a modern data stack in a fast-evolving environment.

This is the perfect role for a "jack of all trades" data practitioner. You’ll design data models, build robust pipelines, manage DevOps and automated systems, and implement AI-driven data tooling. You’ll even get your hands dirty building dashboards and performing deep-dive analysis. If you love working full-stack and owning the entire data lifecycle, you’ll love this role.

What You'll Do:

• Collaborate & Strategize: Partner closely with business stakeholders to understand their challenges and design end-to-end architecture that solves complex business problems.
• Build & Maintain Data Models: Design, develop, and own robust, efficient, and scalable data models in Snowflake and Iceberg using dbt and advanced SQL.
• Orchestrate & Automate: Build and manage reliable data pipelines and CI/CD workflows using tools like Airflow, Python, and Terraform to ensure data is fresh, trustworthy, and infrastructure is version-controlled.
• Champion Data Quality: Implement rigorous testing, documentation, and data governance practices to maintain a single source of truth.
• Enable Analytics & Workflows: Act as the Product Owner and Tech Lead for your data domains, taking responsibility for the end-to-end data product delivery– from raw ingestion to data models enabling analytics and data apps in tools like Tableau and Retool.
• Innovate with AI: Help us build our next-generation data infrastructure by integrating AI capabilities (like Snowflake Cortex AI) to democratize analytics and empower the business.
• Architect Observability: Implement monitoring and alerting frameworks (e.g., dbt packages or  Monte Carlo monitors) to proactively catch "silent" data failures before stakeholders do.

What We're Looking For:

• 6+ years of experience in Analytics Engineering, Data Engineering, or a similar role.
• Deep expertise in SQL and developing complex data models for analytical purposes (e.g., dimensional modeling).
• Hands-on experience with:
  • Data Warehousing: High proficiency in Snowflake (preferred) and experience with Open Table Formats like Iceberg.
  • Data Transformation: dbt
  • Orchestration & ETL: Airflow, Fivetran, Airbyte
  • Cloud Platform: AWS
  • Programming/Ingestion: Python
  • Infrastructure as Code: Terraform
  • AI-Augmented Development: Proficiency using AI coding assistants (Cursor, Copilot, or Claude) to accelerate development and automate routine tasks.
• A strong analytical mindset with a proven ability to solve ambiguous business problems with data.
• Excellent communication skills and experience working cross-functionally.
• Self-starter with the ability to self-project manage work
• A user focus with the ability to understand how a data consumer will use the data products you build

Bonus Points (Nice-to-Haves)

• Experience building semantic models for natural language querying
• Direct experience with advanced Snowflake features (e.g., Snowpark, Cortex AI).
• Experience building visualizations and dashboards in tools like Tableau,  Retool, or Thoughtspot.

Synthesis Health

Who We Are

We’re a mission- and values-driven company with tremendous dedication to our customers. Our 100% remote team is dedicated to a common goal – to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors.

About the Opportunity

We are looking for a Staff Platform Engineer to serve as the architect of our edge.

In this critical role, you will own the boundary between the world and our platform. You will own the "Customer Edge"—the mission-critical software gateways that run inside hospital networks, acting as the secure bridge for DICOM and HL7 data into our cloud platform.

You will solve unique distributed systems challenges: How do you buffer terabytes of imaging data on-premise when the hospital's internet goes down? How do you safely auto-update thousands of remote agents behind strict enterprise firewalls? How do you enforce fairness and rate limiting to prevent one tenant from degrading the experience for everyone else?

This is a hands-on leadership role. You will write high-performance code, define the architectural patterns for edge ingestion, and mentor engineers on the nuances of network reliability and secure tunneling.

Key Responsibilities

Customer Gateway Architecture & High Availability (HA)

• On-Premise Gateway Reliability: You will architect our edge gateway software to run reliably within customer data centers. You will implement HA patterns to ensure that a single hardware failure never stops critical patient data flow.
• High-Performance Ingestion: You will optimize the ingestion path for massive DICOM studies and HL7 streams. You will implement local queuing and backpressure mechanisms that protect our core platform from being overwhelmed by "thundering herds" of data when connectivity is restored after an outage.
• Versioning & Fleet Management: You will design the control plane for our distributed fleet of gateways. You will solve the "Day 2" operations challenge: architecting automated, over-the-air (OTA) update mechanisms that allow us to patch, upgrade, and version-manage thousands of remote agents without manual intervention or customer downtime.

Cloud Ingestion & Throughput Protection

• Resilient Ingestion Strategy: You will design the cloud-side ingestion layer (using technologies like Kafka or PubSub) to absorb massive bursts of traffic. You will ensure that our architecture can handle "thundering herds" from reconnected agents without dropping a single packet of patient data.
• Load Shedding & Fairness: You will implement sophisticated fairness algorithms and load shedding strategies at the ingestion point to ensure that no single customer gateway can monopolize cloud resources or degrade the performance of the broader platform.

Network & Connectivity Security

• Secure Tunnels: You will design the secure connectivity patterns (e.g., mutual TLS, reverse tunnels, VPNs) that allow our cloud to communicate with private hospital networks without requiring complex firewall exceptions.
• Mentorship: You will be the subject matter expert (SME) on networking and edge computing. You will mentor the team on TCP/IP mechanics, TLS optimization, and low-level network debugging.

What We’re Looking For

• Deep Edge & Networking Experience: 8+ years of engineering experience, with a focus on Edge Computing or Distributed Agents. You understand the physics of the internet, from TCP congestion control to TLS handshakes.
• Hybrid/On-Prem Expertise: You have shipped software that runs in customer environments (on-prem). You understand the constraints of enterprise firewalls, proxies, and limited bandwidth.
• Language Fluency: Deep expertise in Go (Golang) or TypeScript is required.
• Queuing & Streaming: Expert-level knowledge of asynchronous architectures using Google Cloud Pub/Sub, Dataflow, or Kafka. Given our GCP environment, deep proficiency with Pub/Sub and Dataflow is highly preferred. You understand backpressure and how to design for eventual consistency.
• Containerization: Experience distributing software via Docker/Kubernetes and managing container lifecycles in remote environments.

Preferred Qualifications

• Healthcare Interoperability: Deep, hands-on experience building integrations against DICOM (C-STORE, DIMSE services) or HL7 MLLP protocols. You understand the nuances of the association negotiation, transfer syntaxes, and strict acknowledgment requirements necessary to reliably accept data from legacy hospital systems.

Why You Should Join Us

• Solve Our Toughest Puzzles: This is a high-leverage role. You will be working on the most impactful technical challenges that are critical to the company's success.
• Define the Architecture: You won't just be maintaining a system; you will be a primary author of its future state, with the autonomy to make it happen.
• Lead from the Front: This is a chance to establish yourself as a key technical voice in a rapidly growing company.
• Competitive Compensation & Benefits: We offer a strong salary, a 100% remote culture, and significant opportunities for growth.

We are a values-driven company. Our values:

• Clinical service first.
• Collaborate with our customers.
• Listen, respect, learn.
• Innovate to excel.

The behaviors we look for:

• Be nice.
• Be creative.
• Be honest.
• Be helpful.

Compensation and Benefits

Typical salary range for this position is $120,000 - $150,000 (CAD). However, Synthesis participates in location based hiring and salary ranges can be adjusted based on candidate's residence. 

Other benefits include, but are not limited to: Medical, Dental, Vision, “Use as needed” vacation policy, and participation in our employee option program.