Regional Property Manager – West Coast Portfolio

Lead Innovation. Drive Performance. Inspire Teams.

Cottonwood Residential is a forward-thinking real estate company that places the customer at the heart of everything we do. From self-guided tours that meet prospects on their terms, to integrating AI to improve response times, to extended hours and a collaborative team-based approach — we’re reimagining property management. We’re seeking a Regional Property Manager to lead a diverse portfolio of multifamily communities throughout the West Coast. This role requires a dynamic, strategic leader who thrives on innovation, performance, and excellence — someone who doesn't just follow best practices but helps define them.

About the Role

As Regional Property Manager, you’ll be fully responsible for maximizing the long-term performance of your portfolio. That means driving NOI, mentoring and growing high-performing teams, ensuring operational efficiency, and creating exceptional resident experiences. You will be a key leader in advancing Cottonwood's mission to outperform in every market we serve.

Key Responsibilities

Leadership & People Management

• Recruit, train, and mentor top-tier Community Managers and site teams
• Foster a culture of collaboration, accountability, and continuous improvement
• Partner with Regional Service Managers to ensure operational excellence and seamless project execution
• Serve as a strategic coach, empowering your team to think differently and act decisively

Market & Performance Strategy

• Monitor local submarkets to ensure your communities are well-positioned and priced to outperform competitors
• Analyze trends and adjust rent strategies proactively to reduce turnover and maximize occupancy
• Cultivate strong customer service and marketing programs to elevate community visibility and reputation
• Use data to lead decision-making, from leasing strategy to resource allocation

Asset & Operational Oversight

• Conduct regular site visits to inspect physical condition, operational processes, and leasing standards
• Recommend and oversee capital improvement projects aligned with asset preservation and revenue growth
• Ensure compliance with all policies, procedures, and legal regulations, including Fair Housing
• Maintain a sharp 90-day operational forecast across each community

Financial Management

• Own full P&L responsibility across your portfolio
• Build and manage annual operating budgets in partnership with AVP and Community Managers
• Review and approve contracts, control expenses, and drive NOI through smart, strategic operations
• Prepare and present monthly, quarterly, and annual reporting, forecasts, and performance reviews

What You Bring

• Bachelor’s degree preferred (Business or related field preferred)
• 5–7+ years of Regional Property Management experience in multifamily housing
• Strong leadership skills with experience managing multi-site teams across different markets
• Strategic, proactive thinker with high emotional intelligence and exceptional communication skills
• Experience working in fast-paced, high-growth environments
• Willing to travel 50–75%, with regular monthly site visits
• Experience with Entrata Core is a plus
• Comprehensive understanding of Fair Housing and Landlord-Tenant Laws

Why Cottonwood Residential?

We don’t just manage properties — we elevate them. At Cottonwood, you’ll join a culture that encourages creativity, challenges convention, and is committed to excellence. You’ll be supported by a leadership team that values innovation, transparency, and your career growth.

Compensation & Benefits

• Competitive base salary with performance-based bonus structure.
• Relocation compensation is negotiable.
• Comprehensive health, dental, vision, life & disability insurance - available within 1-30 days!
• Generous 401(k) and HSA company match
• Paid time off and holidays
• Opportunities for career advancement within a growing, people-first company

Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Park Avenue Apartments in Salt Lake City, UT. 

In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours. 

As a Customer Experience Specialist you:

• Put your upbeat attitude, communication skills, and creativity into action.
• Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
• Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
• Answer all phone calls to the property and take detailed notes and information.
• Ensure apartments are ready to show daily and for upcoming move-ins.
• Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
• Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
• Assist in planning community events and social media marketing.
• Organize package room daily as packages are delivered.
• Maintain community-related communications and vendor relationships.
• Begin to kick start your career with room to grow into future management positions.

Compensation & Benefits 

• Competitive base pay and quarterly bonus structure! 
• Full health, vision, dental, life, and disability benefits - available within 1-30 days!
• Generous 401k and HSA Company match!
• Paid time off – eligible for 3 weeks (120 hours) in 1^st year!
• 10.5 paid holidays! 

Cottonwood Residential is looking to hire a Customer Experience Specialist Intern for Summer 2026! This role will be full-time for 8-12 weeks during the Summer months, offering an immersive experience for candidates interested in learning multifamily property management. 

As a Customer Experience Specialist Intern, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at The Richmond Apartments in Millcreek, UT. Apply today!

In this role, you will work full-time. A flexible schedule is required and includes weekends and evening hours. 

As a Customer Experience Specialist you:

• Put your upbeat attitude, communication skills, and creativity into action.
• Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office.
• Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.
• Answer all phone calls to the property and take detailed notes and information.
• Ensure apartments are ready to show daily and for upcoming move-ins.
• Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents.
• Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters.
• Assist in planning community events and social media marketing.
• Organize package room daily as packages are delivered.
• Maintain community-related communications and vendor relationships.
• Begin to kick-start your career with room to grow into future management positions.