Role Overview

The Security Technical Program Manager (TPM) will be responsible for the definition, execution, and oversight of critical security programs focused on client assurance, operational compliance, and platform security. This role requires a strong focus on program management and cross-functional coordination to embed security and legal standardization across client projects and manage ongoing compliance activities. The ideal candidate will drive the standardization of legal verbiage and security practices across the organization's client-facing work, ensuring predictable execution, reduced risk, and consistent security standards for client codebases. This role partners closely with Security, Engineering, Legal, Compliance, and Client teams.

Key Responsibilities

Portfolio & Program Management

• Own the portfolio view of Tech Platforms within the broader security strategy.
• Structure and manage strategic programs required to deliver roadmap objectives
• Define milestones, delivery plans, and success metrics for major initiatives.
• Track progress against portfolio commitments and escalate risks proactively.
• Manage cross-functional dependencies across Engineering, Product Management, Legal, and other stakeholders.
• Support quarterly and annual planning cycles, including investment
• Ensure predictable execution through structured governance and reporting cadence.

Cross-Functional Collaboration

• Collaborate with Engineering, Product Management, Legal, Risk, and Compliance stakeholders.
• Facilitate stakeholder alignment, trade-off decisions (e.g., security vs. speed), and expectation management.
• Influence without direct authority to drive secure design principles and manage cross-functional projects to ensure delivery.

Client Project Standardization:

• Lead the strategic initiative to standardize legal verbiage and security requirements across client projects.
• Client Code Security: Drive implementation of consistent security standardization to secure client codes and ensure ongoing maintenance and protection of the codebase.
• Own the coordination of security deployment approvals for client projects with clients, engineering and security teams

Operational Security & Compliance

• Coordinate PCI compliance efforts by creating required reports and managing activities for all PCI accounts.Manage the coordination of the yearly PCI/ISO Audit for all accounts within the Tech Platform.Conduct quarterly User Access Reviews (UAR) to certify user access for AWSGenerate and report artifacts for 1LOD, 2LOD, 3LOD for corrective action plan and risk reduction plans

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 5+ years of experience in technical program management, cybersecurity, or risk management
• Demonstrated experience in Product Security (AppSec), DevSecOps, or AI/ML Security domains.
• Demonstrated experience building and managing strategic roadmaps tied to measurable outcomes.
• Strong understanding of security compliance frameworks (e.g., PCI, ISO) and operational security domains (e.g., User Access Reviews, AWS security roles, Secure SDLC/SAST)
• Strong understanding of secure development practices, vulnerability management, and common software security frameworks.
• Proven ability to partner with engineering and legal teams to drive standardization and manage security due diligence.
• Excellent written and verbal communication skills, with demonstrated experience facilitating stakeholder alignment and influencing without direct authority
• Experience working in matrixed organizations and managing dependencies across multiple business units.

We are seeking a Semi-senior Advanced / Senior Product Manager to join Rootstrap’s Product team in Argentina, Uruguay, and Colombia. Here at Rootstrap, we deliver exceptional work and have a great time doing it. The product team is growing, and we are looking for experienced product managers to join the challenge and work hand in hand with our clients in the USA.

As a Product Manager at Rootstrap, your integral role involves shaping and implementing innovative product visions for our clients. Operating as a collaborative consultant and team contributor, you will actively engage in various aspects of product development. In your position, you will work alongside various teams, such as designers, engineers, and other departments, to create the product strategy and roadmap, bringing the client's vision to life. Your duties encompass the full product lifecycle, from concept to launch. 

What are the main responsibilities of this role?

• Lead the delivery process for multiple initiatives in parallel while working in cross-functional teams. 
• Provide leadership in product discovery for products in the 0 to 1 and growth stages, guiding the team in identifying opportunities and solutions.
• Manage stakeholders and their expectations.
• Identify and define problems accurately, generate ideas, and prioritize them with input from key stakeholders.
• Elaborate on a roadmap to help everyone understand where the product is going and be the vision keeper.
• Write precise, efficient product specs, including transforming requirements into user stories that can be developed on the sprints.
• Participate actively in standard agile ceremonies (daily standups, backlog refinement, sprint retrospectives, sprint demos, etc.)
• Collaborate with other leaders on the team and work actively with stakeholders on the product strategy to drive outcome-oriented results.

Which skills and experience do we envision for this role?

• Candidates must have a proven track record of successfully launching digital products to the market. (Required)
• Minimum of 3+ years of experience as a product manager, preferably with a software development or technical background, helps understand the product lifecycle, development processes, and the challenges of bringing new products to the market (Required).
• A Bachelor’s degree in a relevant field, such as computer science, engineering, or a technical field, is beneficial.
• Experience working closely with product teams, designers, and engineers to deliver the highest quality user experience.
• You can demonstrate your Product Management skills: Prioritization, discovery, analytics, negotiation, facilitation, ownership, and research.
• Advanced experience with the Agile development process and a clear understanding of the digital product development lifecycle. 
• Proven relevant technical skills, data analysis, technical writing, implementation of product analytics tools, A/B testing, and programming basics are a plus.
• Advanced or bilingual English for non-native speakers (Required).
• Located in Latin America, we primarily work with clients in the EST and PST time zones, accommodating their schedules as needed.

Join our team and enjoy:

• Access to Rootstrap University,Conferences/Certifications, and a Mentorship Program for your professional growth.
• Learning Bonus.
• Opportunities to organize cross-functional initiatives and receive 360 Feedback to improve your skills continuously.
• The flexibility to work remotely or from our offices in Montevideo, Buenos Aires, and Medellín, with a flexible time schedule and Workation program.
• Gym benefits, psychological counseling, and weekly lunch reimbursements with special foods in the offices.
• An Onboarding kit and access to cutting-edge technologies and tools to make your work easier.
• Referrals program bonuses, After offices, Prizes, and special occasions gifts to celebrate your achievements.
• People Care referent to support your well-being and personal development.

We value your well-being and happiness. We grow together!

How we work:

• We offer a flexible and diverse work environment that fosters multicultural talent
• We value autonomy and creativity, We want people to bring ideas to the table and to think as leaders.
• We put our focus on real human connections
• We have a commitment to excellence

At Rootstrap, we help companies launch, grow, and scale their digital products and services. With over 290 global team members, we’ve built products for clients like MasterClass, Universal, Google, as well as innovative startups and inspired pioneers. Earning regular recognition with Fastest Growing Company & Best B2B Service Provider Industry accolades, our team prides itself on making an impact that transcends our efforts. We have offices in Uruguay, Argentina, and Colombia, providing the flexibility to work remotely. Know more about life at Rootstrap visiting https://www.rootstrap.com/careers

All of our candidate searches are covered under Uruguayan Law 19691 (the purpose of this law is to promote the inclusion of people with disabilities).

As part of our Security and Compliance process, all seniority levels and roles must follow the company’s information security policies and secure development practices, and promptly report any suspected security incidents or vulnerabilities.

#LI-DNI

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones". This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach - converting users into earners, facilitating over $150M in earnings and savings, while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries. 

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors.

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team members and foster a culture of open communication and transparency.  We are driven and hard-working but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

Mode Mobile is seeking a Senior Product Manager to lead product strategy and execution for a recently acquired multimillion dollar utility app. Over time, you’ll expand your ownership to other newly acquired and organically developed mobile applications. This is a senior-level, high-ownership role for a proven product leader who combines business acumen, operational excellence, and user empathy.

You will be responsible for continuing to grow and optimize a mobile app with over 2M DAU with annual revenue exceeding $10M. And as you take on new products, you’ll work to identify high opportunity strategies that can drive growth and profitability, driving meaningful business outcomes.  You will work closely with the Director of Product and General Manager of your business unit, cross-functional teams, and executives to establish the roadmap, lead teams, and set the bar for world-class product management.

Key Responsibilities

• Define and lead a vision for your products that aligns with organizational goals
• Develop strategic product-feature roadmaps and drive execution from concept to scale by analyzing and implementing best-in-market trends and out-of-the-box ideas.
• Collaborate with Engineering, Design, User Acquisition, Monetization, and Data teams to deliver value-driven, measurable results.
• Own business and product performance, including revenue, engagement, conversion, retention, and P&L outcomes, and financial forecasts.
• Conduct ongoing experimentation, user and competitor research to support strategic decision making that drives monetization and user growth
• Provide visibility into business performance and communicate results clearly to executive stakeholders and the broader organization
• Serve as a role model and standard-setter for product excellence for your cross-function team

Who You Are

• A strategic, business-minded product leader with deep understanding of P&L ownership and revenue drivers.
• A self-starter who thrives in ambiguity and operates with high accountability in driving efficient product pipelines.
• Experienced leading product dev teams to drive engagement and impact on the product and business.
• Expert at balancing user value with business impact, ensuring that both scale together.
• Skilled at using data, A/B experimentation, and intuition to make the best possible decisions.
• A natural collaborator who communicates effectively across all levels of the organization.
• Alignment with our core values:
  
  • ​​Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
  • Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
  • Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
  • Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
  • Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

Qualifications

• 7+ years of professional product management experience, including 3+ years of independently owning a product / business line.
• Proven experience managing products with P&L accountability and delivering measurable business outcomes.
• Experience in mobile app ecosystems, with strong understanding of  subscription, IAP, and IAA monetization strategies. Experience with utility apps, rewarded ecosystems, social and gaming apps is a plus.
• Demonstrated success within multi-app portfolios.
• Strong analytical skills; proficiency in data tools such as Mixpanel, Google Sheets, and business performance dashboards.
• Excellent written and verbal communication, capable of influencing at the executive level.

Why This Role Matters

If you want a role that is high-impact, this is the one for you. You’ll be the ringleader for one of Mode’s most successful mobile apps that drives major impact for millions of users all across the globe and generates ~$10M/yr for the business. Your success here can help create blueprints for our aggressive expansion through in-house products and M&A, and lead to opportunities across our portfolio.

Bring ambition. Bring curiosity. Bring energy. We’ll iterate from there!

We Believe In The Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity and token plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal & work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonus.ly - we use Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO and generous Company Holidays (for full-time team members).
• 10 annual Wellness Fridays.

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.