The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one.

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

We’re looking for a Product Designer to shape player journeys, design fast prototypes, validate ideas, and influence product direction from day one.

RESPONSIBILITIES 

• Define UX direction for brand-new products and early-stage features.
• Architect clear, conversion-driven player flows across sportsbook and casino journeys.
• Create wireframes and prototypes for rapid validation and KPI-driven decisions.
• Lead discovery: identify user friction, market gaps, and new product opportunities.
• Use data (funnels, heatmaps, behavior) to guide prioritization and iteration.
• Collaborate closely with Product, Engineering, QA, and Product Analysts.
• Design A/B test variants and optimize LTV, engagement, and conversion.
  
  

REQUIREMENTS

• Senior-level UX/UI Designer with 5+ years of experience in product design.
• Strong iGaming background and understanding of player psychology.
• Product-driven UX mindset focused on outcomes, not aesthetics.
• Skilled in analyzing user behavior and proposing structural improvements.
• Fast, lean, iterative approach to prototyping and validation.
• Excellent communicator who thrives in cross-functional environments.

Company Background

We’re a design-driven unit within Coherent Solutions built on the belief that extraordinary design should be the norm, not the exception. We create real, implementable digital experiences that solve problems, launch products, and drive growth.

We’re growing and looking for a like-minded UX/Product Designer to join the team!

What You'll Do

• Work with early-stage ideas, raw product concepts, and sometimes fuzzy client inputs - and turn them into clickable concepts at speed - because we don't have time for perfection before validation;
• Lead or co-lead workshops, discovery sessions, and ideation sprints;
• Ask users, test ideas, learn quickly - because guessing is not a design strategy;
• Own your work end-to-end, from problem framing to collaborating closely with developers and PMs to ensure designs are not only thoughtful, but buildable;
• Actively contribute to expanding The Norm’s knowledge base with proven methods, scalable frameworks, and practical tools;
• Support pre-sales efforts by crafting UX-focused proposals that clearly communicate value and fit for client needs;

Who You Are

• You're a proactive problem-solver, not just a task-taker;
• You thrive in ambiguity and quickly get up to speed in unfamiliar domains;
• You ask sharp, sometimes uncomfortable questions and you ask “why” as often as “how”;
• You care about the why behind pixels: real business needs, real user problems, real outcomes;
• You think in products, not just UI, and treat design as a way to make sense, not decorate;
• You’re not afraid to challenge the status quo - with respect, honesty, and good reasoning;
• You value momentum over perfection, and believe good design ships;
• You love collaboration, feedback, and being part of a team that has each other’s back;

Job Requirements

• 3+ years in UX or Product Design;
• Experience working on digital products (web or mobile), portfolio is required;
• Strong skills in user research, business analysis, wireframing, prototyping, UX flows, and UI design. Knowledge of visual design principles is implied;
• Confident using Figma. Other visual design/prototyping tools are welcome;
• Very comfortable in facilitating communication with clients and cross-functional teams;
• Knowledge of English - from Upper-Intermediate+ (written/spoken);

Nice to have

• Experience in consulting or pre-sales;
• Customer / service design mindset and experience;
• Experience in conducting online/offline workshops;
• Animation and motion design;

Why Join The Norm

• A team where initiative is celebrated and ideas matter;
• Projects that go live, not sit in a folder;
• A place to grow as a strategist, not just a UX designer;
• A supportive team that’s serious about their craft (but not about themselves);

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

To apply, send your CV, portfolio, and a short take (max 300 words) on 'how your approach to design has changed over time'.

One of our key areas is the Core UX & Mobile area, where we work on the foundations of the experience for our users across both mobile and web platforms. In this area, we define the core patterns and architecture that other teams build upon. It’s about setting the groundwork that ensures consistency, quality, and scalability across the product.

We’re looking for a strong, talented Senior Designer who will play a key role in this area and take ownership of it. This role involves close collaboration with multiple teams and requires someone who can confidently influence, and drive foundational experience decisions across the organization.

Your responsibilities will include fostering innovation and working closely with diverse teams to ensure an outstanding user experience.

Core UX & Mobile @PandaDoc

• Develop Information Architecture: Design and evolve the overall information architecture of the application, ensuring clarity, logical structure, and seamless navigation across the entire product ecosystem.
• Build Cross-Platform Foundations: Work across both web and mobile platforms to create consistent, scalable experience patterns that adapt to the specifics of each platform while maintaining a unified product vision.
• Establish Core Experience Patterns: Define reusable UX patterns and structural frameworks that serve as the foundation for other teams, enabling them to build features on top of a coherent and well-designed base.
• Collaborate with the Design System Team: Partner closely with the design system to ensure scalability, consistency, and technical feasibility, so that solutions are reusable and easy for other designers and engineers to adopt.
• Enable Scalable Product Evolution: Create a flexible experience framework that allows other teams to layer their solutions efficiently, supporting long-term product growth without fragmenting the user experience.

Role responsibilities:

• End-to-end Process: Independently manage full design cycles, from research through to implementation. Demonstrate a solid understanding of user needs, business goals, and technical constraints.
• Design Execution: Craft user journeys aligned with product behavior, user needs, and workflows. Proficient in prototyping, uses design system components and meaningful data to validate both physical and digital interactions.
• Research: Plan and conduct qualitative and quantitative research to gather insights and refine design hypotheses. Iterate designs based on user feedback and research findings to continuously improve the product experience and validate design solutions.
• Design System: Collaborate with the design system team and developers to implement improvements. Identify potential issues in components and the contribution process.
• Collaboration: Proactively communicate changes, project progress, updates, project notes, strategic thoughts, etc. to managers, key stakeholders, and peers. Ensuring visual and functional consistency across all product.
• Advocacy: Promote design principles and user-centered design philosophy across the organization.
• Usability and accessibility: Champion usability and accessibility principles to create intuitive and accessible user experiences. Refine user journeys and interactions to simplify complex workflows and enhance user satisfaction.

Your core competencies:

• Experience: 5+ years of relevant experience in interaction design, visual design, information architecture, and design systems. Proven track record in designing sophisticated software products that prioritize intuitive user experiences.
• Expertise: Deep understanding of design principles, typography, color theory, and accessibility standards. Understanding of user psychology and human-centered design principles. Bonus points if you have experience in document lifecycle management software.
• Technical Skills: Proficiency in design tools (e.g., Figma, Framer, Adobe Creative Suite) and a strong understanding of front-end and AI technologies.
• Research: Demonstrated ability to deeply understand user needs through integrating user research into the design process. Proficient in gathering and utilizing both qualitative and quantitative user research to drive informed design decisions.
• Communication: Ability to work collaboratively in a team environment and influence cross-functional teams without direct authority. Excellent verbal and written communication skills (B2 in English), with the ability to articulate complex design concepts clearly to diverse audiences.
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving design issues.

Our tech stack:

• Figma for craft and store design component library
• Coda/GoogleDocs for our internal kitchen: processes, checklists, playbooks, etc.
• Slack and Zoom for communication
• FigJam for collaboration
• Zeroheight for design documentation
• Amplitude, Uservoice, Rally, Maze and more for listening our users
• Anything, you think would be valuable for us, can be tested

Company Overview: 

PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

• A competitive salary. If you are located in Poland, the salary range is 222000 to 334000 PLN annually.
• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.