Position Overview 

The Administration Officer serves as the backbone of operational efficiency, orchestrating seamless support across four pillars: Administrative & Logistics Support, Front Desk & Office Management, Hotel Bookings for Staff, and Asset Oversight. By ensuring staff and guest needs are met, maintaining a secure and well-functioning office environment, coordinating travel and accommodation, and safeguarding organizational property, the Administration Officer transforms routine operations into a reliable framework that empowers teams, enhances productivity, and sustains organizational excellence

What You’ll Do🌟 

Administrative and Logistics support to staff and guests (30%)

• Prepare monthly airtime, Closed User Groups(CUG), and data schedules in a timely and accurate manner.
• Ensure availability and functionality of work tools (phones, laptops, MiFi devices, etc.) for all staff.
• Coordinate with service providers and the IT team to maintain reliable office fibre internet connectivity.
• Manage meal delivery services (breakfast and lunch), ensuring accuracy of orders and addressing staff feedback on vendor performance.
• Respond promptly to issues raised through the Admin Help Desk, providing timely resolutions.
• Arrange transportation, hotel bookings, and meal provision for international guests, update guest trackers, and ensure a pleasant visitor experience.
• Support international travel for local staff, including booking flights, airport transfers, travel insurance, updating the international travel tracker, and ensuring a smooth travel experience.
• Book accommodation for local staff traveling within the country, ensuring adherence to defined SOPs.
• Plan and manage logistics for office-based events (e.g., retreats), including booking meeting rooms, coordinating meal delivery, and arranging necessary materials such as stationery, projectors, and speakers.

Front Desk and General Office Management (30%)

• Welcome and attend to guests at the reception desk, ensuring timely assistance and a positive overall experience.
• Maintain cleanliness and presentation of the front office area, including the lounge, throughout the day.
• Monitor office access and register visitors to uphold safety, security, and protection of office property.
• Report suspicious activity or individuals to safeguard staff and premises.
• Manage office communications, including calls on the landline, mail delivery, and guest messages to staff.
• In charge of  opening and closing office premises and ensuring individual offices are well locked at the close of day.
• Ensure safety of premises by enforcing security protocols, maintaining security lighting, and reporting irregularities or violations promptly.
• Oversee security operations by monitoring guard transitions, conducting spot checks, and coordinating with supervisors when necessary.
• Enforce security protocols for office equipment and ensure staff compliance.
• Supervise office cleaners to ensure a clean, safe, and secure working environment.
• Manage general office facilities, including lease administration, repairs, and overall infrastructure support.
• Organize and allocate office space to optimize functionality and efficiency.
• Ensure indoor lights, ACs and fans are switched off at the close of each day and security lights are on for the night
• Monitor usage of utilities such as electricity and water and investigate any abnormal increments in monthly bills to identify root causes, verify billing accuracy, prevent wastage, and implement cost‑control measures.
• Ensure constant supply of drinking water at the office by coordinating delivery with the vendor as per the established schedule
• Ensure that water dispensers, ACs, Solar Equipment, Fire -Extinguishers and other office equipment are serviced in a timely manner
• Manage compound maintenance (mowing, watering of outdoor plants, weeding and tree trimming) as per established schedule

Office Equipment and Asset Management (20%)

• Review and propose improvements to equipment management policies and train staff to ensure adherence to established guidelines.
• Keep the equipment tracker updated in real time, clearly recording the location and status of all items.
• Enforce item sign‑out and return procedures, ensuring accountability for all equipment under Admin custody.
• Arrange insurance coverage for valuable equipment immediately upon acquisition by Educate!.
• Support the Logistics and Stores Assistant with verification and shipping of program materials.

Central Management of Hotel Bookings for Local Staff (20%)

• Monitor hotel booking requests submitted by staff via email to ensure compliance with organizational requirements, and take appropriate action on non-compliant requests.
• Maintain and update the hotel booking tracker in real time, ensuring accuracy and accessibility.
• Collect and provide feedback to both hotels and staff to strengthen relationships and improve service quality.
• Respond to inquiries from hotels and staff regarding bookings and services.
• Maintaining cordial relationships with partner hotels to ensure seamless operations 
• Collect EFRIS invoices from hotels after staff checkout and compile with all relevant supporting documents and share promptly with the Finance Officer to facilitate timely payments to hotels.
• Conduct training sessions for new staff and refresher sessions for existing staff to ensure full understanding and adherence to hotel booking policies.
• Lead the process of identifying, evaluating, and contracting new partner hotels.
• Maintain an up-to-date tracker of hotel contracts and spearhead contract renewals to ensure continuity before agreements lapse.

Who You Are 🦸‍♀️🦸‍♂️

• Bachelor’s degree in Business Administration or any relevant field, at least 2 years of professional experience.
• Proficiency with MS Office Suite, with excellent MS Word and Excel skills
• Excellent interpersonal and written communication skills
• Excellent attention to detail
• Thoroughness when accomplishing tasks
• Systems oriented, 
• High integrity 
• Excellent customer service, general management and strong personality.
• Experience in multitasking in a fast – paced environment, set priorities, work independently as well as thrive a team.
• Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here 

What We Offer 

• A vibrant, mission-driven environment with a supportive and fun team. 
• Competitive salary based on experience.
• Learning & growth opportunities  

Application Process: Rolling basis, interviews happening soon!

Terms 

• Location is Kampala, Uganda

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

As the Commercial Lead, you will design and execute our commercial vision in Uganda. You will bridge the gap between high-level strategy and rural execution, overseeing a diverse portfolio that includes both market access for cash crops (like Coffee and Macadamia) and oversight of our rural retail operations (input sales). This is a high-impact role where you will own the full P&L, lead vertical integration efforts, and design the systems that connect thousands of farmers to global markets.

Responsibilities

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Experience & Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Agricultural Economics, Marketing, or a related field.
• Professional Experience: 5+ years of experience in business development, market access, or commercial strategy.
• Value Chain Expertise: Deep understanding of agricultural value chains; experience with Coffee or Macadamia is strongly preferred.

Relevant skills

• Commercial & Strategic Acumen: Demonstrated ability to develop commercial strategies and identify significant revenue generation as well as impact opportunities in the agricultural sector for both farmers and the organisation
• Innovation Pipeline Management: Proven capability in prioritising, designing, running, and scaling commercial pilots in a logical and evidence-based sequence.
• Financial & Risk Modeling: Strong proficiency in financial modeling and budget management.
• Supply Chain & Logistical Execution: Proven capability in overseeing partner negotiations, aggregation logistics, quality control, last-mile distribution, and ensuring products meet buyer standards or export regulations.
• Project & Performance Management: Track record of setting and reviewing KPIs, managing complex multi-workstream projects, and driving accountability for results.
• Partnership Management: Demonstrated success in identifying, developing, and managing commercial partnerships with buyers, processors, and distributors.
• Stakeholder Influence: Ability to represent the department at senior levels and secure buy-in from cross-functional teams, including Field Operations and Government Relations.
• People Leadership: Experience coaching senior staff and building a results-oriented, collaborative team culture.

Preferred Start Date

As soon as possible

Job Location

Jinja, Uganda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

08 July 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.