Priority Application deadline: May 15, 2026

Contract Type: This position is a one-year contract with the possibility of renewal or extension depending on evolving org needs.

Location: This role is fully remote but must overlap with NY timezone by at least 2 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. We have a strong preference for candidates based in one of our Africa countries of operation (Kenya, DRC, Malawi, Mozambique, Uganda, Rwanda, Liberia).

About this role

GiveDirectly is hiring two exceptional Coordinators to join our growing People Team. If you’re passionate about building world-class employee experiences and want to be part of a mission-driven organization that cares for its people, this is the role for you.

As a Coordinator, you’ll play a critical role in enabling our People function to scale its impact. Whether you're supporting the end-to-end hiring process, or ensuring smooth and consistent People Operations for our global team, your work will directly contribute to making GiveDirectly an outstanding place to work.

Please Note: While we love career changers and non-traditional backgrounds across many of our roles, this particular opening requires prior direct recruitment experience. We unfortunately aren't able to consider applications from candidates who haven't worked in recruitment before. If that's you, we'd still love for you to keep an eye on our careers page for future openings!

Reporting lines:

• The Global Recruitment Coordinators will report to the Recruitment Manager

Level:  Global Coordinator

Travel Requirement: Must be able to travel ~1-2 times per year to one of our countries of operation for team retreats or field visits

The Recruitment Coordinator will:

• Find top talent: Proactively source, attract, and engage a diverse, high-quality candidate pipeline, internally and externally, and convince them to join the team
• Review CVs, conduct interviews, and coordinate schedules: Serve as the face of the organization as candidates' first point of contact, providing a seamless and supportive hiring experience
• Operationalize a streamlined, first-class talent acquisition process: Build and continuously improve the talent acquisition process, including providing high quality support and communications to both candidates and hiring teams
• Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System regarding recruitment requests, meeting SLAs
• Contribute to recruiting initiatives focused on equity, process improvement, and team enablement

You'll be a top candidate for this role if you bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. We have a strong preference for candidates based in our countries of operation. 
• At least 3 years of direct recruitment experience, including meaningful exposure to sourcing and a genuine passion for candidate experience. 
• Strong organizational skills with the ability to manage multiple processes and stakeholders simultaneously
• Clear communication — both written and verbal — with internal teams and external stakeholders (e.g. candidates)
• Comfort navigating ambiguity and adjusting to rapidly changing priorities
• Customer service orientation and extremely high follow-through
• Strong attention to detail and a systems-oriented mindset
• Discretion in handling sensitive and confidential employee information
• A process improvement mindset and a willingness to suggest and test new approaches

Language requirement

• Candidates must be fluent in English
• Strong preference for professional fluency in French

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

Kenya

• Base Salary: $30,000
• Bonus at Target Performance: 10% (~$3,000 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $3,510)
• Estimated Total Compensation at Target: $33,000

This role is fully remote, so if you are not based in Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

 #LI-REMOTE

Position Overview 

The Administration Officer serves as the backbone of operational efficiency, orchestrating seamless support across four pillars: Administrative & Logistics Support, Front Desk & Office Management, Hotel Bookings for Staff, and Asset Oversight. By ensuring staff and guest needs are met, maintaining a secure and well-functioning office environment, coordinating travel and accommodation, and safeguarding organizational property, the Administration Officer transforms routine operations into a reliable framework that empowers teams, enhances productivity, and sustains organizational excellence

What You’ll Do🌟 

Administrative and Logistics support to staff and guests (30%)

• Prepare monthly airtime, Closed User Groups(CUG), and data schedules in a timely and accurate manner.
• Ensure availability and functionality of work tools (phones, laptops, MiFi devices, etc.) for all staff.
• Coordinate with service providers and the IT team to maintain reliable office fibre internet connectivity.
• Manage meal delivery services (breakfast and lunch), ensuring accuracy of orders and addressing staff feedback on vendor performance.
• Respond promptly to issues raised through the Admin Help Desk, providing timely resolutions.
• Arrange transportation, hotel bookings, and meal provision for international guests, update guest trackers, and ensure a pleasant visitor experience.
• Support international travel for local staff, including booking flights, airport transfers, travel insurance, updating the international travel tracker, and ensuring a smooth travel experience.
• Book accommodation for local staff traveling within the country, ensuring adherence to defined SOPs.
• Plan and manage logistics for office-based events (e.g., retreats), including booking meeting rooms, coordinating meal delivery, and arranging necessary materials such as stationery, projectors, and speakers.

Front Desk and General Office Management (30%)

• Welcome and attend to guests at the reception desk, ensuring timely assistance and a positive overall experience.
• Maintain cleanliness and presentation of the front office area, including the lounge, throughout the day.
• Monitor office access and register visitors to uphold safety, security, and protection of office property.
• Report suspicious activity or individuals to safeguard staff and premises.
• Manage office communications, including calls on the landline, mail delivery, and guest messages to staff.
• In charge of  opening and closing office premises and ensuring individual offices are well locked at the close of day.
• Ensure safety of premises by enforcing security protocols, maintaining security lighting, and reporting irregularities or violations promptly.
• Oversee security operations by monitoring guard transitions, conducting spot checks, and coordinating with supervisors when necessary.
• Enforce security protocols for office equipment and ensure staff compliance.
• Supervise office cleaners to ensure a clean, safe, and secure working environment.
• Manage general office facilities, including lease administration, repairs, and overall infrastructure support.
• Organize and allocate office space to optimize functionality and efficiency.
• Ensure indoor lights, ACs and fans are switched off at the close of each day and security lights are on for the night
• Monitor usage of utilities such as electricity and water and investigate any abnormal increments in monthly bills to identify root causes, verify billing accuracy, prevent wastage, and implement cost‑control measures.
• Ensure constant supply of drinking water at the office by coordinating delivery with the vendor as per the established schedule
• Ensure that water dispensers, ACs, Solar Equipment, Fire -Extinguishers and other office equipment are serviced in a timely manner
• Manage compound maintenance (mowing, watering of outdoor plants, weeding and tree trimming) as per established schedule

Office Equipment and Asset Management (20%)

• Review and propose improvements to equipment management policies and train staff to ensure adherence to established guidelines.
• Keep the equipment tracker updated in real time, clearly recording the location and status of all items.
• Enforce item sign‑out and return procedures, ensuring accountability for all equipment under Admin custody.
• Arrange insurance coverage for valuable equipment immediately upon acquisition by Educate!.
• Support the Logistics and Stores Assistant with verification and shipping of program materials.

Central Management of Hotel Bookings for Local Staff (20%)

• Monitor hotel booking requests submitted by staff via email to ensure compliance with organizational requirements, and take appropriate action on non-compliant requests.
• Maintain and update the hotel booking tracker in real time, ensuring accuracy and accessibility.
• Collect and provide feedback to both hotels and staff to strengthen relationships and improve service quality.
• Respond to inquiries from hotels and staff regarding bookings and services.
• Maintaining cordial relationships with partner hotels to ensure seamless operations 
• Collect EFRIS invoices from hotels after staff checkout and compile with all relevant supporting documents and share promptly with the Finance Officer to facilitate timely payments to hotels.
• Conduct training sessions for new staff and refresher sessions for existing staff to ensure full understanding and adherence to hotel booking policies.
• Lead the process of identifying, evaluating, and contracting new partner hotels.
• Maintain an up-to-date tracker of hotel contracts and spearhead contract renewals to ensure continuity before agreements lapse.

Who You Are 🦸‍♀️🦸‍♂️

• Bachelor’s degree in Business Administration or any relevant field, at least 2 years of professional experience.
• Proficiency with MS Office Suite, with excellent MS Word and Excel skills
• Excellent interpersonal and written communication skills
• Excellent attention to detail
• Thoroughness when accomplishing tasks
• Systems oriented, 
• High integrity 
• Excellent customer service, general management and strong personality.
• Experience in multitasking in a fast – paced environment, set priorities, work independently as well as thrive a team.
• Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here 

What We Offer 

• A vibrant, mission-driven environment with a supportive and fun team. 
• Competitive salary based on experience.
• Learning & growth opportunities  

Application Process: Rolling basis, interviews happening soon!

Terms 

• Location is Kampala, Uganda